Microsoft Teams Insider – Details, episodes & analysis

Podcast details

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Microsoft Teams Insider

Tom Arbuthnot

Technology

Frequency: 1 episode/8d. Total Eps: 117

Microsoft Teams discussions with industry experts sharing their thoughts and insights with Tom Arbuthnot of Empowering.Cloud. Podcast not affiliated, associated with, or endorsed by Microsoft.

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🇨🇦 Canada - technology
15/07/2025
#90

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Score global : 48%

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Microsoft Teams Update - July 2025

Thursday, July 10, 2025 • Duration 15:18

Microsoft Teams Monthly Update - July 2025

Microsoft FY26
Skype for Business Server Subscription Edition GA
Summarise transferred calls in Teams with Copilot
Teams client health dashboard
Teams client Silent Test Calls
Teams Rooms Pro Portal Al
Researcher and Analyst Agents GA
Real-time voice is coming in M365 Copilot Events

Thanks to Pure IP, this month's benefactor, for your support of Empowering.Cloud and the community.

Note that this is an audio-only version of the update, so if you would like to see the accompanying slides, please watch the video version on Empowering.Cloud

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Microsoft's AI Shift and Fastest Ever Changes with Mary Jo Foley

Tuesday, July 8, 2025 • Duration 29:36

Mary Jo Foley, celebrated tech journalist and current Editor in Chief at Directions on Microsoft, joins the podcast to delve into the rise of AI and Copilot at Microsoft and the ever-increasing pace of change.

Mary Jo's journey from tech journalism to leading content strategy at Directions on Microsoft
Insights into how enterprise organizations are navigating Microsoft's swift AI advancements
The impact and challenges of Microsoft's Copilot and agent offerings on enterprise licensing and strategy
Challenges understanding the complexities of Microsoft's pricing and licensing models, particularly regarding new AI services

Thanks to AudioCodes, this episode's sponsor, for their continued support.

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Microsoft Teams Update - May 2025

Tuesday, May 27, 2025 • Duration 15:18

Microsoft Teams Monthly Update - May 2025

Microsoft Earnings FY25 Q3 – M365 Highlights
Microsoft 365 news from Microsoft Build
Office 365 / Microsoft Teams EU antitrust update
9 Microsoft Teams Roadmap Highlights
Operator Connect and Teams Phone Mobile updates
Microsoft Teams Rooms on Android updates
Teams Devices updates
Events

Thanks to AudioCodes, this month's benefactor, for your support of Empowering.Cloud and the community.

Note that this is an audio-only version of the update, so if you would like to see the accompanying slides, please watch the video version on Empowering.Cloud

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Complex Voice Strategies for Global Organisations

Thursday, February 15, 2024 • Duration 16:30

Zach Bennett, Principal Architect at LoopUp and Tom Arbuthnot discuss Teams Phone options for complex and global organisations.

Different options and challenges with Teams Phone deployment
Migration from legacy PBX systems to cloud telephony
The complexity of certain countries like Dubai, China, and LATAM
Usage of analog devices and methods to integrate them with cloud-based solutions,
Importance of selecting the right Operator Connect provider based on specific requirements

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Microsoft Teams Rooms in a Global Digital Workplace

Thursday, February 8, 2024 • Duration 25:31

Tom Arbuthnot and Mark Licinio, Service Owner of Video Conferencing & Teams devices at BP dive deep into Marks' experience with Microsoft Teams Rooms and Digital Workplace.

Discussion of transitioning to Microsoft Teams from Skype for business
The journey to enabling Microsoft Teams in the meeting room
Mark speaks about managing and operating multiple OEMs, BYOD, Android, and Windows.
BP's approach to testing, operations and deployment
How their teams evaluate and select equipment and OEMs
The significance of community engagement and networking which eases their decision-making process in the UC realm.

Thanks to Neat, this episode's sponsor, for your continued support of the Empowering.Cloud community.

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Microsoft Teams Update January 2024

Tuesday, January 30, 2024 • Duration 13:59

The Microsoft Teams Monthly Update for January 2024 is here! Covering the following and much more in only 13 minutes!

Copilot for Microsoft 365 is now available to all user accounts, including business plans, with no seat minimum. This is a big unlock for small businesses and E plans.
Copilot Pro is launched for Microsoft 365 personal and family plans, offering AI assistance integration into Office apps.
Teams Android Auto integration is coming in February, offering a full Teams client experience for Android users.
Microsoft has made improvements to the Teams invite interface, making it clearer and easier to use.
Thanks to this month's sponsor Pure-IP for your continued support of the community

Note that this is an audio-only version of the update, so if you would like to see the accompanying slides then you can watch the video version on the Empowering.Cloud platform here: https://app.empowering.cloud/briefings/328/Microsoft-Teams-Monthly-Update-January-2024

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The Role of AI in Microsoft Teams Phone and Modern Work, Real-world Thoughts with Rohan Milne

Monday, January 22, 2024 • Duration 37:36

Rohan Milne, CEO at Switch Connect and Tom Arbuthnot discuss the impact and role of AI in the workspace, with a focus on its potential and limitations in different applications
The importance of understanding experience or voice and PSTN within the Managed Service Provider (MSP) community
Strategies for optimizing Microsoft Teams as a collaboration platform rather than just a PBX
Impact of AI in the contact center space and its potential to disrupt current models
Examples of challenges of implementing Teams Calling in government and enterprise settings due to existing contracts and siloed operations are highlighted
Limitations of AI in areas like the order of actual execution of tasks
Potential for AI to evolve to a state where it can provide real-time insights and analytics for businesses
How Teams can be leveraged for an ROI rather than being seen as an expense for businesses

Thanks to Ribbon, this episode's sponsor, for your continued support of the Empowering.Cloud community.

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The Importance of Standards & Room Design with Microsoft Teams Rooms with Greg Jeffreys

Wednesday, January 17, 2024 • Duration 18:25

Greg emphasizes the importance of thinking critically about each component of a room and using standards as a guide
The importance of standards and proper room design for Microsoft Teams rooms and technology-enabled spaces
The real-world challenges of room design, the need for audio quality and the opportunity for improvement in remote experiences
The ROI of investing in technology-enabled spaces

Thanks to Crestron, this episode's sponsor, for your continued support of the community and for helping to make content like this possible.

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Migrating to Teams Phone Real-World Experience & Dealing with the Pace of Microsoft 365 Change

Wednesday, January 10, 2024 • Duration 27:56

Damian Lewis is a digital workplace specialist at a global enterprise responsible for Teams telephony, Microsoft Teams Rooms, and other Teams-related projects.
Tom and Damian discuss the challenges of migrating legacy telephony into Teams, especially the porting of numbers, which can be unpredictable and time-consuming.
An ideal operational model for telephony in Teams is still being defined, including allocating responsibilities between the network team and the collaboration/digital workplace team.
Damian's organization has established a weekly Microsoft Message Center review board to stay on top of updates, assess their impact, and communicate them to users through a "did you know?" communication.
Keeping track of Message Center updates is crucial to avoid surprises and ensure smooth operations, especially for significant changes like the retirement of Stream Classic or introducing new features.
Damian recommends following the YouTube channel "365 Message Center Show" hosted by Daryl Webster and Daniel Glenn for additional insights into Microsoft updates.

Thank you to Numonix, this episode's sponsor, for your continued support of the community.

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Teams Phone Mobile - what's coming in 2024 with Vandana Thomas

Tuesday, December 19, 2023 • Duration 26:24

In this podcast episode, Tom Arbuthnot speaks to Vandana Thomas, Microsoft Teams Phone Mobile Product Leader about what we've seen in Teams Phone Mobile throughout 2023 and what we can expect to come in 2024.

Thanks to Luware for sponsoring this episode, check out their Microsoft Teams Contact Center solution here: Luware | Contact Center and Routing Solutions

Teams Phone Mobile has launched in nine countries with six operators.
There are plans to expand the market coverage, aiming for 10 more markets next year.
The integration of AI features, such as CoPilot, in Teams Phone Mobile is a big focus.
We discuss features planned in the future.

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Microsoft Teams Insider – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

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Shared links between episodes and podcasts

RSS feed quality and score

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Microsoft Teams Insider – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

LinkedIn80

Other48

RSS feed quality and score

Publication history

Latest published episodes

Similar podcasts and content

Related Shows Based on Content Similarities

Apple Podcasts

Spotify

Related Shows Based on Content Similarities

LinkedIn80

Other48

Youtube2