Explore every episode of the podcast Making Risk Flow | The Future of Insurance
| Title | Pub. Date | Duration | |
|---|---|---|---|
| [Greatest Hits] The Five Pillars of Data Analytics Strategy in Insurance | Craig Knightly, Inigo | 27 Aug 2024 | 00:45:10 | |
While we take a seasonal break over the summer, we're excited to bring you a special series of Greatest Hits episodes! These episodes highlight the most impactful discussions from past seasons of Making Risk Flow; offering both new listeners a chance to catch up on the essential conversations that have shaped our industry, and long-time followers an opportunity to revisit the insights that continue to resonate today. We hope you enjoy revisiting these highlights, and we look forward to bringing you new content soon. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Why Combined Ratio Is Holding Insurance Back | James Platt, Trimstone Partners | 09 Jul 2024 | 00:38:19 | |
In the final episode of Season 5 of Making Risk Flow, host Juan de Castro sits down with James Platt, Co-Founder and Operating Partner of Trimstone Partners, a boutique strategy consulting business focused on supporting major strategic change in the insurance, asset and wealth management industries. James has an illustrious career in operational transformation and technology innovation, having played pivotal roles as a consultant and partner at Boston Consulting Group and as the CEO of Digital Solutions at Aon. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Why Service is the Secret to Tripling Growth in Insurance | Neil Galjaard, Markel UK | 05 Mar 2024 | 00:33:03 | |
In this episode of Making Risk Flow, Juan de Castro speaks with Neil Galjaard, Divisional Managing Director of Markel UK, a global specialty insurance provider. Neil has over 30 years of experience in the insurance industry and has held leadership roles at companies like Lloyds, Virgin Money, and Towergate Insurance. Neil joined Markel in 2016 to lead the UK retail business across insurance, tax, and legal capabilities, whilst working closely with brokers, accountants, and lawyers. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Global Strategy and Operational Excellence in Insurance | Sufen Lim, TMK | 20 Feb 2024 | 00:30:34 | |
In the latest episode of the Making Risk Flow podcast, host Juan de Castro interviews Sufen Lim, Senior Vice President at Tokio Marine Group. With over a decade of experience spanning investment banking to her current role, Sufen offers a unique perspective on the industry's evolution and Tokio Marine Group's strategic vision. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| The Softening Market: Challenges and Opportunities for Insurers | James Anderson, EY | 06 Feb 2024 | 00:32:48 | |
In this episode of the Making Risk Flow podcast, Cytora’s Juan de Castro is joined by James Anderson, Partner at EY, to delve into historical and current challenges around the soft and hard market cycle. James, an experienced actuary turned consultant, shares valuable insights on the use of analytics and technology to drive business improvement. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| The GenAI Playbook: Guide to Insurance Transformation | Jacob Palmer, BCG | 23 Jan 2024 | 00:39:51 | |
In this episode of Making Risk Flow, host Juan de Castro interviews Jacob Palmer, Partner at Boston Consulting Group (BCG). Jacob has over 13 years of industry experience in consulting, risk management, and insurance. In his role at BCG, he advises global insurers on everything from growth acceleration to the adoption of new technologies. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Consistency, Innovation, and Culture: Insights from QBE's CEO | Andrew Horton, QBE Insurance | 09 Jan 2024 | 00:35:56 | |
It's a new year and a new season of the Making Risk Flow podcast. This time, host Juan de Castro sits down with Andrew Horton, the Group CEO of QBE Insurance. Located in 26 countries, QBE Insurance is one of the world's top 20 insurance and reinsurance companies. During the course of their conversation, Juan and Andrew discuss QBE’s approach to consistency in an ever-evolving market, the important role innovation and culture plays in insurance, and why the game-changer that is AI is on Andrew’s personal agenda. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Actuaries and underwriters join forces in digital transformation | Jamie Wilson, Simon Cooper-Williams | 18 Dec 2023 | 00:38:42 | |
In this episode of Making Risk Flow Juan is joined by Simon Cooper-Williams (Director of Portfolio Development Solutions at Markel International) and Jamie Wilson (Head of Pricing and Innovation at Hyperexponential). Together they discuss how the role of actuaries has evolved over the years, and how they work together with underwriters to achieve more dynamic and informed pricing decisions.
To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Tech-Driven Transformation: Google’s Take on Insurance Evolution | Nigel Walsh, Google | 05 Dec 2023 | 00:37:42 | |
In this episode of Making Risk Flow, host Juan de Castro is accompanied by Nigel Walsh, the Managing Director of Insurance at Google, to delve into the exciting role of technology in the insurance industry. Juan and Nigel explore the potential for technology, particularly artificial intelligence, to revolutionise underwriting workflows and decision-making, whilst also highlighting the importance of reducing costs and streamlining processes. The conversation also covers the need for collaboration between humans and machines, how Google safeguards against the concerns around security and IP protection, and insightful discussion showcasing the transformative power of technology in improving efficiency and productivity for insurers. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| [Greatest Hits] 20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek Masojada | 14 Nov 2023 | 00:26:25 | |
With the exciting news of PPL's Next Gen release, here's an episode from the Making Risk Flow vault. In the episode, host Juan de Castro is joined by Bronek Masojada, the former CEO of Hiscox and former Chairman of Placing Platform Limited (PPL). Their conversation ranges from discussing Bronek’s time at Hiscox and his reflections on the challenges he faced, to talking about how PPL works, how it is being received by the market, and its successes. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Navigating the Constantly Evolving Cyber Insurance Market | Meghan Hannes | 02 Nov 2023 | 00:25:14 | |
In this episode of Making Risk Flow, host Juan de Castro interviews Meghan Hannes, the Head of US Underwriting Management, Cyber Risks at Beazley. As a highly accomplished executive leader, Meghan has demonstrated success in portfolio management, actuarial and data science, and cyber risk management services. During the course of the discussion, Juan and Meghan cover the dynamic cyber insurance market, the evolving role of underwriters, and the role of risk controls and loss behaviour in cyber insurance. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Exploring AI Adoption, a Board Level Conversation | Jeffrey Hayman | 17 Oct 2023 | 00:31:35 | |
In this podcast episode, Juan de Castro interviews Jeffrey Hayman, a CEO, Chairman, board member, and entrepreneur in the global insurance industry. Hayman has an impressive track record in executive roles at carriers like AIG and, more recently, in non-executive roles, including his current position as Chairman of the Board at R&Q Insurance Holdings Ltd. They discuss various topics, including the state of the market, the board-level conversations about AI adoption, and the use of external capital in the insurance industry. Jeffery also mentions his involvement in investing in and advising promising startups and shares his experience and insights for executives leaving large organizations to set up their own ventures. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Building Customer-centric Models for Wholesale Brokers | Bob Gadaleta, Twin Maples Speciality | 25 Jun 2024 | 00:24:25 | |
In this episode of Making Risk Flow, Juan de Castro speaks with Bob Gadaleta, Executive Vice President at Twin Maples Speciality, a new division of Starr Insurance designed to focus on serving mid-market businesses through wholesale brokers in the US. Bob joined Starr to assume this newly created position, bringing over 29 years of insurance industry experience in underwriting and field sales leadership, including stints at Hiscox and AIG. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| The Future of Underwriting Has Arrived: Examples from the Front Line | Jamie Wilson, Chris Varley and Salman Siddiqui | 03 Oct 2023 | 00:28:28 | |
In this episode of Making Risk Flow, host Juan de Castro sits down with three friends in the underwriting and insurance space to discuss the importance of underwriters in the insurance industry and how technology can improve their efficiency and effectiveness. They mention the need to digitise data, automate processes, and provide decision support to underwriters. The importance of a customer-centric approach and the role of external data in understanding and evaluating risks is also on the table. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Successful Partnerships in Insurance: From Disruption to Evolution | Bryan Falchuk and David Gritz | 19 Sep 2023 | 00:37:12 | |
In this episode of Making Risk Flow, host Juan de Castro sits down with Bryan Falchuk, the President and CEO of Property & Liability Resource Bureau, and David Gritz, the Co-Founder and Managing Director of InsurTechNY. Drawing upon research gathered from the Insurance Collaboration Index, the trio discuss the impact collaboration can have in the insurance industry. Juan, Bryan and David also cover key lessons for nurturing successful partnerships, why it’s important to maintain a transformative mindset, and enlightening case studies that can be replicated. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| The Five Pillars of Data Analytics Strategy in Insurance | Craig Knightly, Inigo | 05 Sep 2023 | 00:45:10 | |
Making Risk Flow is back for it's fourth season! In the first episode of the new series, host Juan de Castro is joined by his good friend and Deputy CUO and Head of Third Party at Inigo Insurance, Craig Knightley. During their conversation, the pair discuss just how data analytics and insights can play a pivotal role in gaining a competitive advantage in insurance and ensure underwriters are more accurate in risk selection. Plus, Craig outlines the five pillars of Indigo's strategy: great data, great analysis, a great underwriting workbench, portfolio underwriting, and partnering with clients. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Season 3: The Common Challenges We're Facing in the Insurance Industry | 18 Jul 2023 | 00:19:43 | |
In the last episode of Season 3 of Making Risk Flow, host Juan de Castro highlights some of his favourite moments from the series. During the season, Juan has hosted 15 excellent guests from brokers, insurers and advisors. Looking back at the season, Juan, with the help of insightful clips, talks about the three common challenges that have spanned across all 12 episodes. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| GenAI, Sustainability and the Talent War: Inside BCG's Value Creation Report | Nathália Bellizia, BCG | 04 Jul 2023 | 00:36:52 | |
In this episode, Juan is joined by Nathália Bellizia, Managing Director at Boston Consulting Group (BCG), to analyse the BCG's upcoming Value Creation Report. The eagerly awaited document shall help identify the patterns of insurers that have created value over the last five years compared to those that have destroyed value. Juan and Nathália also discuss the three key themes which have contributed to value creators and value destroyers: GenAI, sustainability and the talent war. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| How to Unlock Higher Returns on Investments in Analytics | Paul Mang, Guidewire | 13 Jun 2023 | 00:37:02 | |
In this episode of Making Risk Flow, Juan is joined by analytics expert Paul Mang, Innovation Advisor at Guidewire and former global CEO of Analytics at Aon, to discuss the use of analytics in insurance and how to get better returns on such investment. Juan and Paul also address how the industry can make progress through interoperability, ways in which analytics can improve efficiency whilst driving down costs, and why the insurance industry needs to focus on increasing its relevancy. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| The Roadmap to Deploying End-to-End Digital Risk Flows | Neil Peters, Arch, and Arvind Drubhra, HDI | 23 May 2023 | 00:31:09 | |
In this episode, Juan is joined by both Neil Peters, the National Director of Branch Network at Arch International UK, and Arvind Drubhra, the Director of Operations for the UK and Ireland at HDI Global SE. During the course of their conversation, Juan, Neil and Arvind discuss how to leverage data to drive growth, the steps and target states to achieving full digitisation, and how technology might allow businesses to accelerate the onboarding of new underwriters. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| [Greatest Hits] The 3 Steps to Deploy Digital Risk Flows for New Business - Deep Dive | 16 May 2023 | 00:30:13 | |
This time, we are wanting to shine a light on a previous episode from our back catalogue. Recently, insurers have been focussing more and more on implementing digital risk flows. So, here's an episode on that very topic. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| 3 Secrets to Convex’s Success: Culture, Data and Operational Excellence | Paul Brand, Convex | 02 May 2023 | 00:32:42 | |
This time on Making Risk Flow, host Juan de Castro is joined by Paul Brand, the CEO of Convex Insurance. In the episode, Juan and Paul discuss the three pillars of Convex’s success in the insurance industry: creating the perfect company culture, optimising technology to make data-driven decisions, and how operational excellence can give businesses a competitive advantage. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Driving Change in the London Insurance Market | Sheila Cameron, Lloyd's Market Association | 18 Apr 2023 | 00:32:58 | |
In this episode, Juan is accompanied by Sheila Cameron, CEO of Lloyd's Market Association, to discuss digitising the London insurance market. Over the course of their discussion, the pair talk through how the London insurance market is changing, ways to drive change in the complex environment, and the importance of standardising data across the industry. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Leadership, Diversity and Data: How Hiscox Stays on Top in Insurance | Stephane Flaquet, Hiscox | 11 Jun 2024 | 00:49:03 | |
In this episode of Making Risk Flow, host Juan de Castro speaks with Stephane Flaquet, the Group Chief Operations and Technology Officer at Hiscox. Stephane is a financial services professional with broad experience in all aspects of operations, technology, and change management. Stephane’s love for the industry spawns from the social purpose of insurance, and the responsibility of protecting clients' assets, as well as the industry's ability to be a great place to combine people and technology. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Risk Selection Consistency: Empowering Underwriters with the Help of Data | Mandy Hunt, RSA | 04 Apr 2023 | 00:34:36 | |
In this episode, Juan is joined by Mandy Hunt, the Chief Underwriting Officer of Commercial Lines at RSA, to discuss the crucial role of data in the underwriting process. During their conversation, Juan and Mandy consider how automated and structured data can aid risk selection consistency, help underwriters understand the data at their fingertips, and how to identify new sources of data. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Exploring Mobility, AI, and a Connected World in the Insurance Industry | Ben Luckett, Aviva | 21 Mar 2023 | 00:30:03 | |
In this episode, Ben Luckett, Chief Innovation Officer at Aviva, joins host Juan de Castro to share how continuous internal innovation at Aviva has helped establish it as a global name in insurance. Also, Juan and Ben discuss the three core elements of Aviva’s innovation process, the importance of investing in innovation even if it does not have an immediate payoff, and the three big trends leading insurance innovation right now: mobility, AI, and an increasingly connected world. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Implementing ESG in the Insurance and Underwriting Space | Simon Tighe, Chaucer, and Paul McCarney, Moody's | 07 Mar 2023 | 00:36:14 | |
In this episode, Juan discusses implementing ESG with Simon Tighe, Group Head of Investments, Treasury and Credit Risk at Chaucer Group, and Paul McCarney, Senior Director of Insurance Product Strategy at Moody's. Together, the trio talk through the relevance of ESG data in insurance, the need for standardised data, and how the industry can unite to create a more sustainable future. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| What Everyone’s Talking About in Insurance | Matthew Grant, InsTech | 21 Feb 2023 | 00:33:14 | |
In this episode, Juan is accompanied by Matthew Grant, CEO of InsTech, to discuss the three major topics that everyone in insurance is talking about right now: digitising insurance to remove friction, the impact of climate change, and actively reducing or mitigating risk. Plus, Juan and Matthew touch on the potential impact AI and ChatGPT might have on the insurance industry. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Allianz Transformation Focus: Risk Prioritisation and Same Day Turnaround Time | Jason Howes and Jonathon Gray, Allianz | 07 Feb 2023 | 00:35:10 | |
In this episode, Juan is joined by Jason Howes, Director of Business Transformation at Allianz Commercial UK, and Jonathon Gray, Transformation Business Owner at Allianz Insurance. With the guests coming from the same company, the trio discuss the vision and structure of the transformation initiatives taking place at Allianz, how risk prioritisation can help companies win business, and why digital risk flows might be the future of insurance. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| A Guide to Understanding the Data Challenges in Reinsurance | Paolo Cuomo, Gallagher Re | 24 Jan 2023 | 00:33:53 | |
In this episode, Juan is accompanied by Paolo Cuomo, the Executive Director of Gallagher Re. Over the course of the show, Juan and Paolo discuss the challenges with data in reinsurance, how cyber development is learning lessons from the CAT property space, and why large amounts of data can actually be ineffective for insurers. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| 4 Key Areas of Data Automation to Fuel Broker Growth | Philippe Lutgen, Howden Broking | 10 Jan 2023 | 00:31:34 | |
In the first episode of Season 3, Juan invites Philippe Lutgen, the Chief Operating Officer for Howden Broking in Europe, onto Making Risk Flow. The pair discuss the four key areas to success in broking, how data automation could be integrated into broking processes, and how the industry could make strides in underinsurance. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| 20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek Masojada | 13 Dec 2022 | 00:26:23 | |
In this episode of Making Risk Flow, Juan is joined by Bronek Masojada, the former CEO of Hiscox and the current Chairman at Placing Platform Limited (PPL). Their conversation ranges from discussing Bronek’s time at Hiscox and his reflections on the challenges he faced, to talking about how PPL works, how it is being received by the market, and its successes. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Digital-first operating models in mid-market commercial to enhance broker and client experience | Simon McGinn, Allianz, and Richard Coleman, Ecclesiastical | 29 Nov 2022 | 00:29:46 | |
In this episode, Juan is joined by Simon McGinn, CEO of Allianz Commercial UK, and Richard Coleman, Managing Director, UKGI at Ecclesiastical Insurance Group, on a panel discussion at a Making Risk Flow live event. With the guests coming from two contrasting insurers, in terms of scale, Juan asks the guests how their companies are approaching digital transformation, what avenues they are prioritising, and any vital lessons they’ve learned throughout the process. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Hiscox: The Story of How They Cracked Underwriting Small Business | Steven Wilkins, Hiscox | 22 Nov 2022 | 00:26:25 | |
In this episode, Juan is accompanied by Steven Wilkins, Senior Vice President and Head of Casualty at Hiscox USA, to discuss how Hiscox successfully underwrites for smaller businesses. Amongst other things, their conversation covers how to handle renewals, ways to deal with mid-term adjustments, and the creative work that goes into profiling potential clients. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| How Lloyd's is Embracing Digital Change in Insurance: Blueprint Two and Core Data Standards | Bob James, Lloyd’s | 28 May 2024 | 00:36:24 | |
In this milestone 50th episode of Making Risk Flow, host Juan de Castro is joined by Bob James, the Chief Operating Officer of Lloyds. Bob is a seasoned senior insurance executive who has left an indelible mark on the insurance industry. He’s held C-suite positions in leading U.S. and International insurers, and is member of the Board of Trustees for The Institutes, a leading provider of insurance education. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Driving Profitable Growth Through Digital Risk Flows in Cyber Underwriting | Roman Itskovich, At-Bay, and Jay Rajendra, Arch | 08 Nov 2022 | 00:25:10 | |
In this episode, Juan is joined by Roman Itskovich, Co-founder and Chief Risk Officer at At-Bay, and Jay Rajendra, Chief Strategy and Innovation Officer at Arch Capital Group, on a panel at ITC Vegas 2022. The trio discuss the current landscape of the insurance market, how data-driven cyber underwriting is helping to open up new opportunities for the sector, and the prospects and challenges of cyber underwriting. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| The Role of Culture, Digitisation, and Embedded Insurance in the Evolution of Underwriting | Thierry Daucourt, AXA | 25 Oct 2022 | 00:31:22 | |
In this episode, Juan is joined by Thierry Daucourt, Head of P&C Commercial Lines European Markets at AXA, to discuss how digitisation is upending the underwriting value chain. The pair discuss how the underwriter's role has changed in the production, management, and valuation of information, and how technological advancements can free underwriters to concentrate on activities that generate additional revenue. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Virtual Panel Debate | Flexible, Digital, and Embedded: The Future Of SMEs | Helen Troman, Chubb, and Ian Fantozzi, Beazley | 18 Oct 2022 | 00:31:11 | |
In this episode of Making Risk Flow, our host, Juan de Castro, joined Helen Troman, Chief Underwriting Officer Small Commercial at Chubb, and Ian Fantozzi, Chief Executive Officer at Beazley Digital, on a panel of the Commercial Lines Innovation Europe 2022. They discussed how insurance can embrace flexibility and digitization to deliver a better service. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Deploying digital risk flows: a how-to guide | Matt Churchill, Cytora | 20 Sep 2022 | 00:31:04 | |
In this episode Juan and Cytora’s very own VP of Customer Success Matt Churchill talk about a practical approach to deploying digital risk flows and the benefits of each stage of the transformation. The conversation covers architectural challenges and solutions, and it lays out the incremental steps an insurer can take to maximise the chances of successful deployments. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| View from the board - 3 aspects that differentiate leaders from laggards | 06 Sep 2022 | 00:30:34 | |
This episode marks the return of Making Risk Flow, season 2! We are kicking off with an episode packed with thoughts on the strategic initiatives of the day and actionable advice for any insurer aiming to be a winner in their market. Juan and his guest, an industry veteran, Mark Cliff (ex RSA, AXA, Ageas, Brightside) talk about 3 big shifts in the industry that will separate the leaders from the laggards. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| How using data is improving insurance services | 09 Aug 2022 | 00:13:58 | |
This is a bonus episode during our between-the-seasons break. This time Juan was a guest at another great podcast - Covered in 15. It was an interesting conversation about how data can improve insurance services. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Live Edition: Digital first operating models with Markel and Beazley | 26 Jul 2022 | 00:25:07 | |
The last episode of Season 1 of Making Risk Flow brings a special edition which was recorded live in London. Juan had fantastic panel discussion bringing Nic Brown, Divisional Director - Broker, from Markel International, and a star of a recent episode James Wright, Head of Technology at Beazley Digital. They've chatted about the challenges that major insurers face and the solutions they adopt. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Analysis of full submission inflow to power appetite expansion | 12 Jul 2022 | 00:29:44 | |
In this episode, Juan and his guest Adrian Brown are talking about the possibilities of appetite expansion by utilising all of the data from all the risks that insurers see every day. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Beazley Digital - the path to 80% Straight Through Processing | 28 Jun 2022 | 00:20:05 | |
In this episode, Juan welcomed as a guest James Wright, Head of Technology at Beazley Digital. They talked about Beazley's approach to delivering superb broker service and driving premium growth. Their unique approach focuses on alignment, technology and agile methodology. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| How the desire to provide better service to brokers impacts digitisation | 07 Jun 2022 | 00:15:13 | |
In this episode Juan invited ex Hiscox SVP and the newest Head of North America at Cytora - Zaheer Hooda. They talked about the drivers behind Hiscox digital transformation efforts. In this brief chat they cover challenges of digitising and automating risk workflows , the path of achieving it at Hiscox. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Reinsurance's Digital Frontier: Data, AI and the Tech Wave | Emmanuel Clarke, BMS Group | 14 May 2024 | 00:34:08 | |
In the latest episode of Making Risk Flow, host Juan de Castro speaks with Emmanuel Clarke. Emmanuel wears many hats, including serving as Chairman of the Board at the BMS Group and Compre Group, and as a Senior Advisor at McKinsey & Company. Industry insiders speak of Emmanuel as a living legend in the insurance sector. With over 30 years of experience in the industry and multiple enterprise leadership roles, Emmanuel is a performance-driven, strategic, and execution-focused leader with a proven track record for leading global and culturally diverse teams. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Next generation of underwriters - equipped with data, technology and analytics | 10 May 2022 | 00:26:40 | |
In this episode, Juan and his guest Silvi Wompa, Group Head of Portfolio Underwriting at Swiss Re are talking about the underwriters of tomorrow. They cover what a role of an underwriter will require - acquiring new skills, evolving their relationship with data and finally how can technology support underwriters in their role. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| Markel: Turbocharging growth through productivity - breaking the cost/growth link | 25 Apr 2022 | 00:19:22 | |
In this episode, Juan welcomed Lyn Comeford, the Director of Strategic Projects and Operations at Markel International. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| 3 key sources of data to fuel superior risk selection | 01 Apr 2022 | 00:35:02 | |
In this episode Juan invited an industry expert Dan McNally to talk about the importance of data to driving superior risk selection. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||
| The 3 steps to deploy digital risk flows for new business - deep dive | 15 Mar 2022 | 00:29:49 | |
The goal of digitising risk flows is to enable automated decision making on the best course of action for each submission, characterising each risk with granular risk information and ensuring that underwriters only work on winnable, decision-ready risks. To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'. | |||