Loyalty Leaders Podcast – Details, episodes & analysis

Podcast details

Technical and general information from the podcast's RSS feed.

Loyalty Leaders Podcast

Loyalty Summit

Business

Frequency: 1 episode/13d. Total Eps: 82

Loyalty is a journey, not a destination. Wherever you are on this path you will certainly benefit from listening to this highly collaborative podcast. Hear the brightest minds in loyalty host fellow industry experts, share experiences and challenges, and best of all get practical insights.

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Site

RSS

Apple

Data updated on 04/07/2026

Recent rankings

Latest chart positions across Apple Podcasts and Spotify rankings.

Apple Podcasts

🇬🇧 Great Britain - Marketing
22/04/2026
#75
🇨🇦 Canada - Marketing
16/04/2026
#97
🇨🇦 Canada - Marketing
15/04/2026
#52
🇩🇪 Germany - Marketing
06/04/2026
#84
🇩🇪 Germany - Marketing
05/04/2026
#75
🇨🇦 Canada - Marketing
04/04/2026
#74
🇩🇪 Germany - Marketing
04/04/2026
#56
🇨🇦 Canada - Marketing
03/04/2026
#52
🇨🇦 Canada - Marketing
02/04/2026
#23
🇬🇧 Great Britain - Marketing
02/04/2026
#79

Spotify

No recent rankings available

Shared links between episodes and podcasts

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No links shared by this podcast

RSS feed quality and score

Technical evaluation of the podcast's RSS feed quality and structure.

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RSS feed quality

To improve

Score global : 38%

Publication history

Monthly episode publishing history over the past years.

Year

Latest published episodes

Recent episodes with titles, durations, and descriptions.

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Unlocking the secrets of Casino Loyalty

Season 1 · Episode 68

Monday, September 8, 2025 • Duration 01:16:52

In this episode of the Loyalty Leaders Podcast, David Feldman discusses the intricacies of casino loyalty programs with guests Michael Trager and Josh Duffy. They explore the role of hosts, the concept of theoretical loss, and how casual visitors can still benefit from loyalty programs. The conversation highlights the importance of transparency in offers and the friction points that can deter customer engagement

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'Alaska Airlines' Atmos Rewards: A New Era

Season 1 · Episode 67

Wednesday, August 27, 2025 • Duration 55:02

In this episode of the Loyalty Leaders Podcast, David Feldman speaks with Gary Leff about the recent changes to Alaska Airlines' loyalty program, Atmos Rewards, following its merger with Hawaiian Airlines. They discuss the evolution of loyalty programs, the importance of customer trust, and how Alaska Airlines has maintained a strong reputation among its customers.

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From Legacy to Leadership: The Evolution of Loyalty in Airlines with LPS & AWS

Season 1 · Episode 66

Tuesday, August 19, 2025 • Duration 38:30

In this conversation, David Feldman discusses the challenges and advancements in loyalty technology with Christian Gerlich from Loyalty Partner Solutions and Massimo Morin from AWS. They explore the pain points of legacy systems in loyalty programs, the shift towards cloud solutions, and the operational advantages of modern platforms like LPS FLITE. The discussion also highlights real-world migration examples, particularly with Alaska Airlines, and the future of loyalty technology, including the integration of AI.

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Unlocking the Value of Loyalty Programs

Season 1 · Episode 65

Thursday, August 14, 2025 • Duration 41:46

In this episode of the Loyalty Leaders Podcast, David Feldman and Len Llaguno discuss the often misunderstood financial aspects of loyalty programs. They explore the misconceptions surrounding loyalty as a cost center, the importance of proving and improving ROI, and the role of actuaries in loyalty management.

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Elevating Guest Experience in Hospitality

Season 1 · Episode 64

Tuesday, August 5, 2025 • Duration 25:15

In this episode of the Loyalty Leaders Podcast, David Feldman speaks with Caitlin Wildenstein, Director of Loyalty at AKA Hotels, about the importance of emotional engagement in hospitality, the unique approach of AKA Hotels in providing personalized guest experiences, and the challenges and opportunities of running a boutique hotel loyalty program. They discuss the significance of building loyalty beyond transactions, insights on member retention, operational agility, and future trends in loyalty programs, particularly focusing on wellness and experiential offerings.

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Unlocking Loyalty: The Emotional Connection

Season 1 · Episode 63

Thursday, July 31, 2025 • Duration 40:33

In this episode of the Loyalty Leaders Podcast, David Feldman and Mark Ross-Smith discuss the evolution of loyalty programs, focusing on the differences between transactional and emotional loyalty. They explore how regional differences impact consumer behavior, particularly in the hospitality and airline industries. The conversation highlights the challenges loyalty programs face in retaining members and the strategies that can enhance engagement and emotional connections with consumers.

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Announcing Loyalty Summit Asia-Pacific

Season 1 · Episode 62

Wednesday, July 23, 2025 • Duration 23:26

In this episode, David Feldman and Nik Laming discuss the upcoming Loyalty Summit Asia Pacific, highlighting the regional differences in loyalty programs compared to the Americas and Europe. They explore the balance between transactional and emotional loyalty, the impact of technology on loyalty programs, and the concept of lifestyle programs. The conversation also touches on the challenges and dynamics of coalition programs and partnerships in the loyalty landscape.

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Nordic Hotels and Airline Loyalty

Season 1 · Episode 61

Tuesday, July 15, 2025 • Duration 30:58

On Episode 61 of the Loyalty Leaders Podcast, Tommy Danielsen chats with Christian Kamhaugabout the evolving landscape of the Nordic hospitality and airline industries. They delve into the significance of breakfast in Nordic hotels, the recent changes in SAS's ownership and strategy, and the introduction of new aircraft to enhance SAS's operations. The conversation highlights the competitive advantages and challenges faced by hotels and airlines in the region, as well as the implications for customer experience and loyalty programs.

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From Boring to Brilliant: How Neoday is Reinventing Loyalty with Gamification and Psychology

Season 1 · Episode 60

Tuesday, July 8, 2025 • Duration 20:11

On Episode 60 of the Loyalty Leaders Podcast, Nik Laming chats with Kim van der Zande, CCO of Neoday, at Loyalty Summit London.

They explore how Neoday is using psychology, gamification, and AI to drive short-term R.O.I. and long-term engagement, transforming loyalty into a powerful revenue engine. Kim also shares how AI and machine learning are enabling individualized challenges that stretch customer behavior without relying on broad segments.

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Scaling Loyalty Through Tech: How Qiibee is Reinventing Loyalty Partnerships

Season 1 · Episode 59

Tuesday, July 1, 2025 • Duration 23:59

On Episode 59 of the Loyalty Leaders Podcast, Phil Rubin chats with Gabriele Giancola, CEO of Qiibee, at Loyalty Summit London. They discuss the future of loyalty and technology, diving into how Qiibee uses blockchain-backed infrastructure to simplify and scale loyalty partnerships- making it easier for brands to onboard and integrate. From real-time member rewards to plug-and-play partner marketplaces, this episode explores how automation, interoperability, and AI are reshaping customer engagement across travel and retail loyalty.

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Loyalty Leaders Podcast – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

RSS feed quality and score

Publication history

Latest published episodes

Related Shows Based on Content Similarities

Related Shows Based on Content Similarities

Apple Podcasts

Spotify

Loyalty Leaders Podcast – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

RSS feed quality and score

Publication history

Latest published episodes

Similar podcasts and content

Related Shows Based on Content Similarities

Related Shows Based on Content Similarities

Apple Podcasts

Spotify