In this conversation, Dave Marcus and Francis Carden interview Prince Kohli, the CTO of Automation Anywhere. They discuss the evolution of RPA and AI in the automation industry, the differentiation of Automation Anywhere in a crowded market, and the value proposition of their platform. They also touch on the competition and partnership with Microsoft and the importance of delivering measurable business outcomes to customers. The conversation highlights the focus on AI agents, process orchestration, and solution accelerators as key areas of investment for Automation Anywhere.

Takeaways

• Automation Anywhere has evolved from traditional RPA to Gen 3 automation, which combines RPA with machine learning and AI.
• Their platform focuses on AI agents, process orchestration, and solution accelerators to deliver measurable business outcomes.
• Automation Anywhere competes with Microsoft in the automation space but differentiates itself by providing enterprise-level automation solutions.
• The convergence of marketing terms and the complexity of the automation market can confuse customers, but the focus should be on solving specific business problems.
• Customers value the ability to quickly deploy automation solutions and see tangible results, which Automation Anywhere enables through their platform.

  
  

Shell's Paul Kobylanski is back for a second episode of Low Down on Low-Code with John Rymer and Rob Koplowitz. Shell has unleashed 4000 business people to drive business optimization in an extremely complex, sophisticated and risk averse environment. Paul takes us through Shell's strategy to engage and energize the business to drive better business outcomes. Paul then takes us through Shell's governance program that allows Shell to unleash innovation while maintaining Shell's "resolute focus on safety".

In this week's Low Down on Low-Code, Dave Marcus and Rob Koplowitz are joined by Don Schuerman of Pegasystems. Don joins right on the heels of PegaWorld Inspire '24 and covers a wide range of topics from the 2024 World Champion Boston Celtics, to how his early days in stand-up comedy helped his career and then deep dives into Pega's AI strategy with particular emphasis on Pega Blueprint. At Analysis.tech, we're excited by the potential of Pega Blueprint and will be diving in deeper as we build out out AI in low-code and DPA research in the near future. 

At Analysis.tech we've been exploring low-code's role in driving business optimization. In this week's Low Down on Low-Code we dive into the role of the empowered business user in driving change, And, not all roads lead to the citizen developer. Rob and John dive into a real world case study of an optimization champion driving process effectiveness in marketing, featuring Sarah Koplowitz! 

In this week's Low Down on Low-Code, John Rymer and Andy Bartels welcome Clay Richardson, CEO and Founder of Digital FastForward and co-inventor of the term "Low-Code". They discuss how to accelerate time to value and effectiveness in addition to efficiency. 

In this week's Low Down on Low-Code Rob and Ryan are joined by author Phil Simon. Phil has written extensively on empowering the enterprise user with technology and takes a deep dive into his latest two books, Low-Code/No-Code: Citizen Developers and the Surprising Future of Business Applications and The Nine: The Tectonic Forces Reshaping the Workplace. 

In this week's Low Down on Low-Code podcast, Rob and John welcome Francis Carden (many know him as the Godfather of RPA). Francis was the founder of OpenSpan, an RPA pioneer, which he sold to Pega in 2016. He currently runs Automation Den and brings a deep and insightful perspective as he weaves us through 4GL's to RPA to his current passion, low-code. Francis helps us to understand low-code not as faster way to develop, but as a transformative force in the enterprise. 

In EP14 of Low Down on Low-Code Dave Marcus and Rob are joined by Rudy Kuhn, Lead Transformation Evangelist with Celonis. Rudy dives into the history of process mining and provides great insights into the critical role it plays in driving low-code initiatives. Rudy's history and perspective in this topic are legendary and we're so excited to have him on. 

In EP13 of Low Down on Low-Code, Rob and Ryan welcome Dave Marcus for a conversation on RPA in the enterprise. Dave brings unique insights to RPA, DPA and low-code through his history with Microsoft, K2 and most recently UiPath. The discussion hits on where and when to use RPA versus other tools and where the vendors will go with regard to integrating and extending offerings to create the most comprehensive automation strategies to support your enterprise requirements. 

In EP12 of Low Down on Low-Code Ryan and Rob welcome Jakob Freund, CEO and co-founder of Camunda. Jakob, Ryan and Rob dive into the critical need for orchestration in driving an enterprise automation strategy and a host of other topics. Jakob brings a unique and deeply knowledgable perspective, not only on process automation and orchestration, but on the automation imperative most organizations currently face. Stay until the end when Jakob gives his vision for AI in the world of automation. 

In EP11 Rob Koplowitz and John Rymer are joined by an old friend, Kramer Reeves of Work-Relay. Kramer has an amazing history and perspective on low-code and DPA going back to IBM's entry into the space with WebSphere Process Server, Lombardi, FileNet, iLog and Lotus Notes. Three years ago Kramer joined Work-Relay (later acquired by Neostella) as CEO and has lead them through a journey disrupting the Goliaths in the market and providing breakthrough value for customers. 

In EP10 of Low Down on Low-Code Ryan and Rob welcome Chris Obdam, CEO and co-founder of Betty Blocks. In a lively conversation, the trio discuss low versus no code (is it just marketing speak?), the role of the business user and using low-code for mission-critical applications as well as back-office efficiency. 

This week's guest and topic are so big we have to do it over the course of two episodes. As organizations struggle with building broad citizen developer programs on top of low-code investments, a few shining examples of success stand out, none better than what Paul Kobylnaski and team have built at Shell. Paul joins John Rymer and Rob Koplowitz to discuss a broad range of topics including building the business case with Finance engaging the business with sophisticated change management and the nuts and bolts of running a program that provides transformative business value while managing risk in an environment with no room for error.

Ryan and Rob discuss the broad low-code and DPA landscape ranging from collaborative work management to low-code, DPA as well as the role of process mining, modeling and documentation. 

On EP8 of Low Down on Low-Code Ryan Duguid and John Rymer welcome Nick Ford, Chief Growth Office of Mendix. Nick candidly discusses Mendix’s ideal fit in the market, the future of citizen development and how Mendix plans to leverage AI to make development easier and applications more effective. Nick also shares ChatGPT’s response to “will AI development kill low-code?” Hint: Nope

On this week’s episode of Low Down on Low-Code we begin to focus on important vendor’s in the space. We begin with Malcolm Ross, Senior Vice President of Strategy for Appian. Malcolm has a long and fascinating history in low-code and DPA and brings great perspective and insights. He discusses Appian’s role in helping to define the current low-code market, where Appear thrives and drives the most value for customers as well as its unique approach to leveraging AI in the near and longer-term. 

The Low-Code and DPA markets are growing rapidly. Market dynamics are also changing as behemoth vendors target this increasingly critical segment. In this episode Andy Bartels of Analysis.tech discusses our approach to market sizing as well as strategies for vendors to differentiate, grow and add value to clients in new and powerful ways. 

After this episode, Low Down on Low-Code will shift gears and chat with some important vendors in the low-code and DPA space. We have a number of great guests coming on we're delighted to announce the first three:

Appian's SVP of Strategy, Malcolm Ross

Mendix's Chief Growth Office, Nick Ford

Camunda's Founder and CEO, Jakob Freund

These three vendors represent very different and important approaches to this market. We're thrilled to have them over the next three podcasts.

If you've ever found an application an absolute pleasure to use there's a pretty good chance it was designed using Figma products. In this episode of Low-Down on Low Code we welcome Figma's Head of Insights, Andrew Hogan. Andrew, Ryan Duguid and I discuss how to create great user experiences at low-code scale even with an increasing number of business developers/ designers. The challenge: If a low-code platform gives an army of new developers the tools to build their own apps, how do make sure the experience doesn't suck and drive away users? 

Hint: It starts with caring about great experiences, is supported by well designed low-code and DPA tools and excels with the support of great designers and tools like Figma. 

In today's episode, host Ryan Duguid who had the "pleasure" of responding to many, many MQs and Waves from the vendor side turns the tables and grills Merv and co-host Rob Koplowitz (author of approximately 30 Waves in his time at Forrester). The episode covers the ins and outs of how these pieces of evaluative research are produced and how you should use them in evaluating low-code and DPA vendors. Spoiler: These are incredibly diligent and valuable pieces of research AND your solution may not be a Leader or on the graphic at all!

As low-code development takes hold, many organizations struggle with finding this new breed of developer. This new role is different than that of a traditional developer and requires new skills. In this episode we speak with Jessica D'Oliveira, author the newsletter Highering Low-Code about how find and train these critical new resources. 

In this episode we welcome Burley Kawasaki. Burley has a long and deep history in low-code platforms, cutting his teeth on BizTalk Server at Microsoft, he was EVP of Product at Kony and chief product officer at K2 (acquired by Nintex). Burley has spent the last few years focused on low-code adoption and acceleration, culminating in his book The No-Code Playbook (available on Amazon and elsewhere) as well as a workshop to help organizations safely accelerate the adoption of low-code development platforms.

Low-code is not new, but it has now matured to the point where IT needs to begin to make it part of an overall enterprise development strategy. In this episode, we interview John Rymer, former Forrester analyst and inventor of the term "low-code". John discusses the drivers for his investment in low-code research, the origins of the current push toward low-code development, and some of the sea changes that come with embracing this new development methodology.

In this episode of Low Down on Low-Code, hosts Dave Marcus and Francis Carden interview Graham Sheldon, the Chief Product Officer for UiPath. They discuss the evolution of UiPath's product strategy and offerings over the past 20 months, as well as its differentiated value proposition in the crowded market of low code and RPA. They also explore the concept of agentic AI and its role in UiPath's platform. Additionally, they touch on the relationship between UI automation and broader business transformation, as well as the competitive landscape, including Microsoft's role in the low code world. The conversation explores the role of AI in automation and the importance of combining AI with deterministic rules-based frameworks. It highlights the need for policies, governance, and business logic in automation, while also acknowledging the potential of AI to enable proactive and adaptive work. The discussion emphasizes that AI is not yet at a point where it can replace the capabilities of RPA and automation, but rather complements them by expanding the set of use cases.

Takeaways

• UiPath has evolved its product strategy and offerings over the past 20 months to create a more unified developer and administrative experience for end-to-end automation.
• Agentic AI is a concept that involves AI making more complex decisions and recommendations, while still involving humans in the loop for validation and critical decision-making.
• UI automation still plays a crucial role in business transformation, especially for legacy systems and processes that are not yet ready for complete reimagining.
• UiPath collaborates with other companies, such as SAP and Microsoft, to provide seamless end-to-end automation solutions and leverage their respective strengths.
• The role of UI automation in the broader low code world is still relevant, as there are specific use cases where deterministic decisions and reliability are essential. Policies, rules, and governance are crucial in automation, while AI complements them by enabling proactive and adaptive work.
• AI is not yet advanced enough to replace the capabilities of RPA and automation.
• AI expands the set of use cases for automation, allowing for more front-end, flexible, and adaptive work.
• UiPath's partnership with Microsoft integrates Copilot and Autopilot to enable action and complete work across different systems.

👉 For more interactive sessions with our hosts and industry experts, visit analysis.tech.

Timestamps

00:10 - Introduction and Background

03:20 - Evolution of UiPath's Product Strategy and Offerings

12:18 - Understanding Agentic AI and its Role in UiPath

16:02 - The Role of UI Automation in Business Transformation

20:16 - Collaboration with Other Companies in the Automation Space

27:25 - UI Automation in the Low Code Landscape

29:26 - The Role of AI in Automation and the Importance of Policies and Governance

31:49 - Expanding the Set of Use Cases for Automation with AI

32:49 - The Limitations of the Chat Metaphor and the Integration of Copilot and Autopilot

36:17 - Process Orchestration and Modeling Processes

Tune in now and get the Low Down on Low-Code! 🎧

This week's Low Down on Low Code features an old friend, Ashish Mohindroo, GM & VP of Oracle's APEX low-code business. Ashish joins hosts Ryan Duguid and Rob Koplowitz and covers a number of topics critical to the low-code market. He explodes the myth that low-code is not scalable and mission-critical, taking us through case studies ranging from Covid response systems to APEX's use in developing the next generation of Oracle's Cerner healthcare offering.

In this episode of "Lowdown on Lowcode," hosts Rob Koplowitz and John Rymer delve into the evolving world of low-code platforms with special guest Jithin Bhasker, VP and General Manager of the low-code platform business at ServiceNow. Jithin shares insights into ServiceNow’s approach to low-code, their unique platform strategy, and how AI is integrated into its services to drive business transformation. The discussion covers ServiceNow's history, AI's role in low-code, and the future of IT and business collaboration.

Takeaways:

• ServiceNow’s Low-Code Platform: Understand the core features and historical evolution of ServiceNow’s low-code platform, App Engine.
• AI Integration: Learn how ServiceNow integrates AI into its platform for enhanced productivity and process automation.
• Customer-Centric Innovation: Discover how ServiceNow’s platform is designed to meet the diverse needs of various business personas, from seasoned developers to non-technical users.
• Future of IT and Business Collaboration: Gain insights into the evolving dynamics between IT departments and business users in the context of low-code and AI.

👉 For more interactive sessions with our hosts and industry experts, visit analysis.tech.

Timestamps:

• Rob Koplowitz Introduction - 00:09
• John Rymer’s Background - 01:02
• Introducing Jithin Bhasker - 01:46
• ServiceNow's History and Low-Code Vision - 02:35
• Jithin's Career Journey - 06:41
• ServiceNow's Platform Strategy - 07:51
• Role of AI in ServiceNow's Low-Code Platform - 16:53
• Consolidation and Governance in Low-Code - 22:56
• Continuous Improvement with Process Intelligence - 22:56
• Future of IT and Business Collaboration - 27:20
• Closing Remarks - 28:15

Tune in now and get the Lowdown on Low-Code! 🎧

Welcome to this week's episode of Low Down on Low-Code! 🚀 Join hosts Rob Koplowitz and John Rymer as they dive into an enlightening discussion with Paulo Rosado, CEO of OutSystems. This episode covers Paulo's early struggles in the tech industry, the birth of OutSystems, and the transformative power of low-code development. Listen in as Paulo shares his insights on reducing the cost of change, the build vs. buy debate, and the evolving role of AI in application development. Don't miss this engaging conversation that explores the past, present, and future of low-code technology!

Don't miss this insightful conversation that explores the past, present, and exciting future of low code technology! If you've been enjoying the podcast, please like, share, and subscribe to help us spread the word.

👉 For more interactive sessions with Rob, John, and other industry experts, visit analysis.tech.

Timestamps:

• 01:06 - John Rymer introduces himself and shares an anecdote about his first encounter with Paulo Rosado.
• 03:06 - Paulo Rosado talks about his early career and the inception of OutSystems.
• 05:34 - The discussion shifts to the importance of reducing the cost of change in software development.
• 08:22 - Paulo describes the types of projects OutSystems excels at and the criteria for choosing build vs. buy.
• 10:22 - Insights on the changing landscape of business processes and their impact on software solutions.
• 17:11 - Rob and Paulo discuss the evolving relationship between business and IT in the context of low-code.
• 21:23 - Quick commercial break for analysis.tech, the company behind the show.
• 22:59 - The conversation turns to the integration of process and orchestration in low-code platforms.
• 25:46 - John Rymer dives into the role of AI in low-code development and its future potential.

Tune in now and get the Lowdown on Lowcode! 🎧

Welcome to this week's episode of Lowdown on Lowcode! 🚀 Join your host, Rob Koplowitz, as he dives into the fascinating world of low code and digital process automation. In this episode, Rob is joined by industry veteran John Rymer and special guest Ed Jennings, CEO of QuickBase.

Ed shares his journey in the tech industry, from his early days at Fujitsu to leading QuickBase through its impressive 25-year milestone. Discover how QuickBase has evolved to become a pivotal player in empowering businesses with low code solutions, especially in complex industries like construction, manufacturing, and state and local governments.

The discussion also covers:

• The origins and evolution of low code.
• The unique challenges and opportunities in big physical industries.
• How QuickBase is democratizing software with AI-driven tools like Smart Builder and Data Analyzer.
• The future of low code and the role of AI in transforming digital process automation.

Don't miss this insightful conversation that explores the past, present, and exciting future of low code technology! If you've been enjoying the podcast, please like, share, and subscribe to help us spread the word.

👉 For more interactive sessions with Rob, John, and other industry experts, visit analysis.tech.

Timestamps: 
00:08 - Introduction and Call to Action 
00:30 - Rob's Journey in Low Code 
01:03 - John's Contribution to the Low Code Movement 
02:27 - Ed Jennings on QuickBase's History and Mission 
04:00 - Ed's Background and Introduction to Tech 
06:38 - QuickBase's Market Strategy and Industry Focus 
14:35 - Challenges and Red Flags in Low Code Adoption 
18:30 - The Role of IT in Low Code Implementation 
19:11 - User Evolution and Success Stories 
21:25 - AI and QuickBase's Product Roadmap 
22:11 - Future Vision for AI in Low Code

Tune in now and get the Lowdown on Lowcode! 🎧

Welcome to this week's episode of Lowdown on Low-Code! 🚀 Join your host, John Rymer, as he dives into the fascinating world of low code and digital process automation. In this episode, John is joined Andy Bartels and Dave Marcus, from Analysis.tech, to discuss the latest trends and insights in low code technology.

Andy and Dave share their journeys in the tech industry, discussing their experiences and insights into the evolution of low code technology. Discover how low code solutions are transforming various industries and empowering businesses to achieve greater efficiency and innovation. This conversation serves as a kick-off point for future Analysis.tech research, delving deeper into the impact and potential of low-code solutions.

The discussion also covers:

• The origins and evolution of low code.
• Unique challenges and opportunities in adopting low code solutions.
• How low code is democratizing software development.
• The role of AI in enhancing low code platforms.
• Future trends and predictions for low code technology.

Don't miss this insightful conversation that explores the past, present, and exciting future of low code technology! If you've been enjoying the podcast, please like, share, and subscribe to help us spread the word.

👉 For more interactive sessions with John, Andy, Dave, and other industry experts, visit analysis.tech.

Timestamps:
00:08 - Introduction and Call to Action
00:30 - John's Journey in Low Code
01:03 - Andy's Contributions to the Low Code Movement
02:27 - Dave's Background and Introduction to Tech
04:00 - The Evolution of Low Code Technology
06:38 - Market Strategies and Industry Focus
14:35 - Challenges and Opportunities in Low Code Adoption
18:30 - The Role of AI in Low Code Platforms
19:11 - User Evolution and Success Stories
21:25 - Future Predictions for Low Code Technology

Tune in now and get the Lowdown on Low-Code! 🎧

Business agility is a journey. In this episode of Low Down on Low-Code, Gustavo Gomez CEO and Founder of Bizagi joins Rob and John to discuss building a platform to enable continuous business improvement. Gustavo takes us through a fascinating history that started with building custom ERP systems for Apple in Colombia through Bizagi's current work on harnessing AI in low-code and DPA. 

Takeaways: 
• Bizagi started as an ERP development company and later transitioned to developing workflow solutions based on Lotus Notes and Microsoft Exchange.
• The company realized the need for adaptability in software and embraced model-driven technologies, leading to the creation of Bizagi.
• Bizagi leverages AI capabilities to empower business users and improve decision-making through conversational analytics and actionable insights.
• Successful low code deployments involve creating fusion teams that include both business and IT professionals, with clearly defined roles and collaboration.
• The future of low code development includes the ability to create applications through natural language interactions and the symbiotic collaboration between AI and humans.

👉 For more interactive sessions with our hosts and industry experts, visit analysis.tech.

Timestamps: 
00:00 Introduction and Background
03:13 The Journey of Bizagi in Low-Code Development
08:09 The Importance of Business Involvement in Low Code Development
26:11 The Future of Low-Code: Natural Language Application Creation
32:11 Creating Successful Enterprise-wide Deployments of Low-Code
41:18 Catering to the Information Requirements of Process Participants and Business Managers in Low-Code

Tune in now and get the Lowdown on Low-Code! 🎧