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| Title | Pub. Date | Duration | |
|---|---|---|---|
| Mastering the New Media Landscape: Embrace the Micromedia Mindset by Rusty Shelton, Barbara Cave Henricks | 07 Mar 2016 | 04:01:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/255785 to listen full audiobooks.
Title: Mastering the New Media Landscape: Embrace the Micromedia Mindset
Author: Rusty Shelton, Barbara Cave Henricks
Narrator: Rusty Shelton
Format: Unabridged Audiobook
Length: 4 hours 1 minute
Release date: March 7, 2016
Ratings: Ratings of Book: 1 of Total 1
Genres: Marketing & Advertising
Publisher's Summary:
In days past people got the world's attention by winning over the gatekeepers of big media. But the Internet has changed everything- Barbara Cave Henricks and Rusty Shelton show you how to make your voice heard in this brave new world. The world of mass media, in which a few, prime national outlets controlled the messages we all see and hear, has largely vanished. The giant boulders you once had to move to get coverage-Oprah, The New York Times, CNN-have been smashed by the Internet, supplanted (but not entirely replaced) by scores of pebbles: the web sites, social media, blogs, podcasts and more that ace publicists Barbara Cave Henricks and Rusty Shelton call micromedia. They're a lot easier to move-you can even become one of them-but you have to know how. With so much competition for attention, anyone with a story to tell these days needs to think more like a media executive than a marketer-you're not selling yourself, you're making yourself valuable. Henricks and Shelton show how you can use micromedia to build a compelling direct channel to your audience that you own and control. They offer tips for making the best use of prime micromedia sites controlled by influential companies or powerful influencers like LinkedIn, Twitter, Facebook, Instagram, Snapchat, YouTube, and the top blogs, podcasts, and video hubs your audience visits. And they explain how micromedia success can help you get the attention of the still powerful remnants of the mass media. | |||
| Social Media for Direct Selling Representatives by Karen Clark | 07 Jan 2016 | 05:51:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/255483 to listen full audiobooks.
Title: Social Media for Direct Selling Representatives
Author: Karen Clark
Narrator: Karen Clark
Format: Unabridged Audiobook
Length: 5 hours 51 minutes
Release date: January 7, 2016
Ratings: Ratings of Book: 3.78 of Total 18
Ratings of Narrator: 4.5 of Total 2
Genres: Marketing & Advertising
Publisher's Summary:
FINALLY! A SOCIAL MEDIA RESOURCE SPECIFICALLY FOR DIRECT SALES! With over $150 in additional online resources, this is the book you've been waiting for. Tailored specifically to those in "party plan" and network marketing direct selling businesses, Social Media for Direct Selling Representatives is the first volume in a series of books to help you accelerate your business using social media marketing as a vibrant part of your overall marketing plan. Based on 18 years' experience in the field and working with companies, this book was written by someone with the technical expertise to know what works, and the industry knowledge to explain it in a way that makes sense. In this volume, you will: Learn the best ways to use Facebook, Instagram, Pinterest, LinkedIn, Twitter and other social networks for business. See how best to focus your marketing efforts on serving the needs of your customers and building relationships that last. Explore the options for conducting online parties for sales and sponsoring. Find out how to best find and convert leads to build your business. Get step by step how-to instructions for conducting online sales parties through Facebook, Instagram and Pinterest. Learn how to avoid the common pitfalls of using social media for your direct selling business. Be clear about the Do's and Don'ts for staying compliant within the direct sales industry, your specific company, and marketing laws. ...and more! | |||
| Get Noticed: Social Media Marketing for Entrepreneurs: Market Your Brand Without Being Annoying by L. David Harris | 20 Nov 2015 | 00:58:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/250076 to listen full audiobooks.
Title: Get Noticed: Social Media Marketing for Entrepreneurs: Market Your Brand Without Being Annoying
Author: L. David Harris
Narrator: L. David Harris
Format: Unabridged Audiobook
Length: 0 hours 58 minutes
Release date: November 20, 2015
Genres: Marketing & Advertising
Publisher's Summary:
Before social media, the Internet had its place in our lives, but it was more of an information source and a place to keep in touch with friends and family mainly via email and instant messaging. With the dawn of MySpace, Facebook, Twitter, and many more social networks, Internet users are more connected and can share more of their lives than we ever thought possible. Social media has reached into and altered the world of online advertising forever. Companies are no longer limited to sidebar ads, banner ads, or the dreaded pop-up ads. Now, with social media, brands can be personalized and interact with their audiences one on one. Arguably, social media gives a face to normally faceless companies. In return, fans might feel they have a better opportunity to influence the company and improve its future endeavors. There's a lot to be gained for businesspeople and entrepreneurs through social media marketing. In this book you'll learn how to harness the power of the personalized platform. | |||
| Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary by Steve Curtin | 02 Jul 2013 | 06:31:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/191662 to listen full audiobooks.
Title: Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary
Author: Steve Curtin
Narrator: Sean Pratt
Format: Unabridged Audiobook
Length: 6 hours 31 minutes
Release date: July 2, 2013
Genres: Marketing & Advertising
Publisher's Summary:
When asked what their work entails, most employees list the duties or tasks associated with their job roles. Very few refer to the true essence of their job, their highest priority at work: to create delighted customers who will be less price sensitive, have higher repurchase rates, and enthusiastically recommend the company or brand to others. Without this customer focus, all that exists is a transaction—and transactional service does not make a lasting positive impression or inspire loyalty. Delight Your Customers reveals three truths common to all exceptional customer service experiences and presents seven behaviors that, when demonstrated by employees, distinguish extraordinary customer service from the ordinary transactional customer service to which consumers have become accustomed. With real-world stories and more than 200 examples from a variety of industries, this audiobook is a resource that will help listeners everywhere take their customer service from ordinary to extraordinary! | |||
| Truth and Duty: The Press, the President, and the Privilege of Power by Mary Mapes | 08 Nov 2005 | 05:00:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/191569 to listen full audiobooks.
Title: Truth and Duty: The Press, the President, and the Privilege of Power
Author: Mary Mapes
Narrator: Mary Mapes
Format: Abridged Audiobook
Length: 5 hours 0 minutes
Release date: November 8, 2005
Genres: Marketing & Advertising
Publisher's Summary:
A riveting account of how the public's right to know is being attacked by an unholy alliance among politicians, news organizations and corporate America. Truth and Duty was made into the 2015 film Truth, starring Cate Blanchett, Robert Redford, Topher Grace and Elizabeth Moss. For twenty five years, Mary Mapes has been an award-winning television producer and reporter -- the last fifteen of them for CBS News, principally for the CBS Evening News with Dan Rather and 60 Minutes. She had the bedrock of respect of her peers -- in 2003 alone, she broke the story of the Abu Ghraib prison tortures (which won CBS The Peabody Award) and the existence of Strom Thurmond's illegitimate bi-racial daughter Essie Mae Washington. But it was Dan Rather's lightning rod of a story on George W. Bush's National Guard Service that brought Mapes into an unwanted limelight. The firestorm that followed the broadcast led not only to Mapes' firing and Rather's stepping down from his anchor chair a year early, but to an unprecedented 'internal' inquiry into the story -- chaired by former Reagan Attorney General Richard Thornburgh. Peopled with an historic and colorful cast of characters—from Karl Rove to Summer Redstone to John Kerry to Col. Bobby Hodges -- this groundbreaking book about how the television news is made (and unmade) made headlines itself when first published. But this, it turns out, is only part of the story. Mapes talks for the first time about the riveting behind-the-scenes action at CBS during this frenzied period and exposes some of the largest political and social controversies that have broken in this new age of dissonance. * Features a new chapter for the trade paper edition | |||
| How to Change Minds: The Art of Influence without Manipulation by Rob Jolles | 25 Jun 2013 | 04:52:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/190841 to listen full audiobooks.
Title: How to Change Minds: The Art of Influence without Manipulation
Author: Rob Jolles
Narrator: Rob Jolles
Format: Unabridged Audiobook
Length: 4 hours 52 minutes
Release date: June 25, 2013
Ratings: Ratings of Book: 4.15 of Total 62
Ratings of Narrator: 4.13 of Total 8
Genres: Marketing & Advertising
Publisher's Summary:
Persuade, Don’t Push! Surely you know plenty of people who need to make a change, but despite your most well-intentioned efforts, they resist because people fundamentally fear change. As a salesman, father, friend, and consultant, Rob Jolles knows this scenario all too well. Drawing on his highly successful sales background and decades of research, he lays out a simple, repeatable, predictable, and ethical process that will enable you to lead others to discover for themselves what and why they need to change. Whether you hope to make a sale or improve a relationship, Jolles’s wise advice—illustrated through a bevy of sometimes funny, sometimes moving, always illuminating stories—will help you ensure that changing someone’s mind is never an act of coercion but rather one of caring and compassion. | |||
| Buying Customers by Bradley J. Sugars | 10 Jun 2013 | 05:35:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/187788 to listen full audiobooks.
Title: Buying Customers
Author: Bradley J. Sugars
Narrator: Jaime Andrade
Format: Unabridged Audiobook
Length: 5 hours 35 minutes
Release date: June 10, 2013
Ratings: Ratings of Book: 3.4 of Total 5
Ratings of Narrator: 4.33 of Total 3
Genres: Marketing & Advertising
Publisher's Summary:
What if you were guaranteed that every new customer buying from you would spend the next 5 years buying more products at ever higher price points? Or you were certain every dollar spent on your advertising would return extra dollars to you down the road? Or you could finally look at your marketing efforts as investments, rather than expenses? Now, you can ... by following the proven strategies and techniques for Buying Customers outlined here for the first time by ActionCOACH Founder and Chairman, Brad Sugars. Not only will you discover the “secrets” of buying new customers at great prices for your business, you’ll turn your company into a “customer buying machine” that: • Buys quality customers at value prices ... • Keeps customers coming back for more ... • Gives customers great reasons to tell others about your business Chasing new customers is the old way of “business as usual” ... Buying Customers is the new way of “business unusual” ... one that will not only transform your own company, but your entire way of thinking about business forever! | |||
| Youtility: Why Smart Marketing Is about Help Not Hype by Jay Baer | 27 Jun 2013 | 04:53:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/180107 to listen full audiobooks.
Title: Youtility: Why Smart Marketing Is about Help Not Hype
Author: Jay Baer
Narrator: Marcus Sheridan, Jay Baer
Format: Unabridged Audiobook
Length: 4 hours 53 minutes
Release date: June 27, 2013
Ratings: Ratings of Book: 3.8 of Total 5
Ratings of Narrator: 4.33 of Total 3
Genres: Marketing & Advertising
Publisher's Summary:
The difference between helping and selling is just two letters If you're wondering how to make your products seem more exciting online, you're asking the wrong question. You're not competing for attention only against other similar products. You're competing against your customers' friends and family and viral videos and cute puppies. To win attention these days you must ask a different question: 'How can we help?' Jay Baer's Youtility offers a new approach that cuts through the clutter: marketing that is truly, inherently useful. If you sell something, you make a customer today, but if you genuinely help someone, you create a customer for life. Drawing from real examples of companies who are practicing Youtility as well as his experience helping more than seven hundred brands improve their marketing strategy, Baer provides a groundbreaking plan for using information and helpfulness to transform the relationship between companies and customers. | |||
| Do It! MARKETING: 77 Instant-Action Ideas to Boost Sales, Maximize Profits, and Crush Your Competition by David Newman | 21 May 2013 | 08:12:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/180095 to listen full audiobooks.
Title: Do It! MARKETING: 77 Instant-Action Ideas to Boost Sales, Maximize Profits, and Crush Your Competition
Author: David Newman
Narrator: David Newman
Format: Unabridged Audiobook
Length: 8 hours 12 minutes
Release date: May 21, 2013
Ratings: Ratings of Book: 3.67 of Total 3
Genres: Marketing & Advertising
Publisher's Summary:
As a small-business owner or solopreneur, you wear many hats--perhaps the most important of which is marketer. But these days, with so many new ways to reach customers and clients -- and only so much time in the day -- it's hard to know where to start. Should you be using social media? Email? Blogs? Video? SEO? Small business marketing doesn't have to be a mystery. It's just a series of simple decisions (and the action steps to implement those decisions) that will help you regain the clarity, confidence, and control you need to succeed. Do It! Marketing is an encouraging kick in the pants that will reignite your marketing mojo. The underlying premise is that 'only action creates results.' Packed with do-this-now ideas to attract, engage, and win more customers and clients, this no-nonsense audiobook reveals how to: • Avoid blah, blah, blah marketing • Use magnetic marketing strategies that pull (not push) qualified prospects into your world • Get noticed using the power of 3PR • Position yourself as the go-to expert in your field • Become the obvious choice by building your Thought Leadership Platform • Do social media right • Zero in on your customers' pain/gain factors • Learn to speak prospect language about prospect problems • Generate a steady stream of referrals • Identify and focus on high-payoff marketing activities • Gain clarity, confidence and control so you sell more - more easily and more often • Cultivate and leverage enthusiastic advocates • And more | |||
| Maximum Influence 2nd Edition: The 12 Universal Laws of Power Persuasion by Kurt W. Mortensen | 28 May 2013 | 08:51:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/180093 to listen full audiobooks.
Title: Maximum Influence 2nd Edition: The 12 Universal Laws of Power Persuasion
Author: Kurt W. Mortensen
Narrator: Tim Andres Pabon
Format: Unabridged Audiobook
Length: 8 hours 51 minutes
Release date: May 28, 2013
Ratings: Ratings of Book: 4.07 of Total 29
Ratings of Narrator: 3.86 of Total 7
Genres: Marketing & Advertising
Publisher's Summary:
Salespeople, consultants, managers, executives, entrepreneurs. . . Influence is a crucial tool for absolutely anyone seeking success and prosperity. But how can everyday people actually become more influential? Maximum Influence unlocks the secrets of the master influencers. Now in an all-new edition, the book combines scientific research with real-world studies, presenting the most authoritative and effective arsenal of persuasion techniques ever. Author and renowned expert Kurt Mortensen reveals the 12 Laws of Persuasion, explaining why each law works, how to use it, and what to avoid. You will learn about the law of dissonance, the law of contrast, the law of expectation—and nine other proven principles that consciously and unconsciously propel people to act. You willalso discover how to: • Read anyone instantly • Get people to trust you instinctively • Change minds easily • And convince anyone to give you almost anything With new case studies and cutting-edge influencing techniques, this is the ultimate guide to the art and science of getting exactly what you want—when you want. | |||
| Breaking Out: How to Build Influence in a World of Competing Ideas by John Butman | 14 May 2013 | 07:07:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/177496 to listen full audiobooks.
Title: Breaking Out: How to Build Influence in a World of Competing Ideas
Author: John Butman
Narrator: Erik Synnestvedt
Format: Unabridged Audiobook
Length: 7 hours 7 minutes
Release date: May 14, 2013
Genres: Marketing & Advertising
Publisher's Summary:
In Breaking Out, idea developer and adviser John Butman shows how the methods of today’s most popular “idea entrepreneurs”—including dog psychologist Cesar Millan, French lifestyle guru Mireille Guiliano (French Women Don’t Get Fat), TOMS founder Blake Mycoskie, and many others—can help you take an idea public and build influence for it. It isn’t easy. Butman argues that the rise of the “ideaplex” (TED, Twitter, NPR, YouTube, online learning, and all the rest) has caused such an explosion in the creation and sharing of ideas that it has become much easier to go public—yet much harder to gain influence. But it can be done. Based on his own experience in advising content experts worldwide, Butman shows how the idea entrepreneur breaks out—by combining personal narrative with rich content, creating many forms of expression (from books to live events), developing real-world practices, and creating “respiration” around the idea such that other people can breathe it in and make it their own. The resulting idea platform can reach many different audience groups and continue to build influence for many years and even decades. If you have an idea and want to make a difference in your organization, build a change movement in your community, or improve the world in some way—this audiobook will get you started on the journey to idea entrepreneurship. | |||
| Disciplined Dreaming: A Proven System to Drive Breakthrough Creativity by Josh Linkner | 05 Apr 2011 | 06:50:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/177137 to listen full audiobooks.
Title: Disciplined Dreaming: A Proven System to Drive Breakthrough Creativity
Author: Josh Linkner
Narrator: Marc Cashman
Format: Unabridged Audiobook
Length: 6 hours 50 minutes
Release date: April 5, 2011
Ratings: Ratings of Book: 4 of Total 1
Ratings of Narrator: 4 of Total 1
Genres: Marketing & Advertising
Publisher's Summary:
We live in an era when business cycles are measured in months, not years. The only way to sustain long term innovation and growth is through creativity - at all levels of an organization. Disciplined Dreaming shows you how to create profitable new ideas, empower all your employees to be creative, and sustain your competitive advantage over the long term. Linkner distills his years of experience in business and jazz - as well as hundreds of interviews with CEOs, entrepreneurs, and artists - into a 5-step process that will make creativity easy for you and your organization. The methodology is simple, backed by proven results. Disciplined Dreaming shows even the stuffiest corporate bureaucracies how to cultivate creativity in order to become more competitive in today's shifting marketplace. | |||
| The Lean Entrepreneur: How Visionaries Create Products, Innovate with New Ventures, and Disrupt Markets by Brant Cooper, Patrick Vlaskovits | 23 Apr 2013 | 10:38:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/176042 to listen full audiobooks.
Title: The Lean Entrepreneur: How Visionaries Create Products, Innovate with New Ventures, and Disrupt Markets
Author: Brant Cooper, Patrick Vlaskovits
Narrator: Erik Synnestvedt
Format: Unabridged Audiobook
Length: 10 hours 38 minutes
Release date: April 23, 2013
Genres: Marketing & Advertising
Publisher's Summary:
You are not a Visionary . . . yet. The Lean Entrepreneur shows you how to become one. Most of us believe entrepreneurial visionaries are born, not made. Our media glorify business outliers like Bezos, Branson, Gates, and Jobs as heroes with X-ray vision who can look to the future, see clearly what will be, imagine a fully formed product or experience, and then simply make the vision real. Many in our entrepreneur community still believe that to be visionary, we must merely execute on a seemingly good idea and ignore all doubt. With this mindset, companies build doomed products in a vacuum; enterprises make ill-fated innovation investment decisions; and employees and shareholders come along for an uncomfortable ride. Falling prey to the Myth of the Visionary confuses talented entrepreneurs, product managers, innovators, and investors. It leads us to heartbreaking, costly, and preventable failures in new product and venture development. The Lean Entrepreneur moves us beyond this myth. It combines powerful customer insight, rapid experimentation, and easily actionable data from the Lean Startup methodology to empower individuals, companies, and entire teams to evolve their vision, solve problems, and create value at the speed of the Internet. Anyone can be visionary. The Lean Entrepreneur shows you how to: Apply actionable tips, tricks, and hacks from successful lean entrepreneurs Leverage the Innovation Spectrum to disrupt existing markets and create new ones Drive strategies for efficient market testing with Minimal Viable Products Engage customers with Viability Testing and radically reduce the time and budget for product development Rapidly create cross-functional innovation teams that devour roadblocks and set new benchmarks Bring your organization critical focus on the power of loyal customers and valuable products you can build to serve them Leverage instructive tools, skill-building exercises, and worksheets along with bonus online videos | |||
| Swiped: How to Protect Yourself in a World Full of Scammers, Phishers, and Identity Thieves by Adam Levin | 01 Dec 2015 | 07:24:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/249869 to listen full audiobooks.
Title: Swiped: How to Protect Yourself in a World Full of Scammers, Phishers, and Identity Thieves
Author: Adam Levin
Narrator: Adam Levin
Format: Unabridged Audiobook
Length: 7 hours 24 minutes
Release date: December 1, 2015
Ratings: Ratings of Book: 3 of Total 2
Ratings of Narrator: 5 of Total 1
Genres: Marketing & Advertising
Publisher's Summary:
Increasingly, identity theft is a fact of life. We might once have hoped to protect ourselves from hackers with airtight passwords and aggressive spam folders, and those are good ideas as far as they go. But the truth is, there are people out there -- a lot of them -- who treat stealing your identity as a full-time job. One such company is a nameless firm located in Russia, which has a trove of over a billion internet passwords. Another set up a website full of live streams of hacked web cameras, showing everything from people's offices and lobbies to the feeds from baby monitors. Even purchases made in person are still logged by retailers like Target, who are famously vulnerable to hackers. Adam Levin, a longtime consumer advocate and identity fraud expert, is your guide to this brave new world. By telling memorable stories and extracting the relevant lessons, he offers a strategy for dealing with these risks. You may not be able to prevent identity theft, but you certainly shouldn't wait until it happens to take action. Levin's approach is defined by the three M's: minimizing risk, monitoring your identity, and managing the damage. The book is also organized around the different problems caused by identity theft: financial, criminal, medical, familial, etc., enabling readers to dip into the sections most relevant to them. Swiped is a practical, lively audiobook that is essential to surviving the ever-changing world of online security. It is invaluable not only for preventing problems but helping cope when they arrive. | |||
| How to Write a Book This Weekend, Even If You Flunked English Like I Did by Vic Johnson | 09 Apr 2013 | 01:29:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/175046 to listen full audiobooks.
Title: How to Write a Book This Weekend, Even If You Flunked English Like I Did
Author: Vic Johnson
Narrator: Wes Talbot
Format: Unabridged Audiobook
Length: 1 hour 29 minutes
Release date: April 9, 2013
Ratings: Ratings of Book: 3.91 of Total 66
Ratings of Narrator: 4 of Total 11
Genres: Marketing & Advertising
Publisher's Summary:
“Who Else Wants To Write a Book This Weekend?” It’s easier than you think! Best-selling author Vic Johnson actually wrote this book in a weekend to prove how easy it is. And he gives you step-by-step detail of everything he did, including the resources he uses to turn out content-rich books in no time at all. How To Write a Book This Weekend is a perfect strategy for first-time book writers who have been discouraged by the thought of pounding out words for months at a time. Inside these pages you’ll learn: * Where to find idea “factories” that allow you to “crowdsource” the hottest trending topics. * The little-known secrets used by a 19th century Russian immigrant to sell over 100 million print books. * The “can’t fail” method of choosing a title that makes your book irresistible to prospective buyers. * A “backdoor” Google code that will instantly reveal a treasure trove of valuable research material for your book. * The magic method that eliminates writers block and produces top quality content in a fraction of the time of other methods. Please note: This method has had proven success on many occasions when applied to non-fiction books. It may or may not be useful for fiction writers. | |||
| High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce by Micah Solomon | 02 Apr 2013 | 06:08:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/174753 to listen full audiobooks.
Title: High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce
Author: Micah Solomon
Narrator: Micah Solomon, Sean Pratt
Format: Unabridged Audiobook
Length: 6 hours 8 minutes
Release date: April 2, 2013
Ratings: Ratings of Book: 2 of Total 1
Genres: Marketing & Advertising
Publisher's Summary:
In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment—lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind loyal customer base that allows you to survive—and thrive. And High-Tech, High-Touch Customer Service spells out surefire strategies for success in a clear, entertaining, and practical way. Discover: • Six major customer trends and what they mean for your business • Eight unbreakable rules for social media customer service • How to effectively address online complainers and saboteurs on Yelp, Twitter, TripAdvisor, and other forums for user generated content • The rising power of self-service—and how to design it properly • How to build a company culture that breeds stellar customer service High-Tech, High-Touch Customer Service reveals inside secrets of wildly successful customer service initiatives, from Internet startups to venerable brands, and shows how companies of every stripe can turn casual customers into fervent supporters who will spread the word far and wide—online and off. | |||
| The Power of Why: Breaking Out in a Competitive Marketplace by C. Richard Weylman | 23 Apr 2013 | 04:51:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/172739 to listen full audiobooks.
Title: The Power of Why: Breaking Out in a Competitive Marketplace
Author: C. Richard Weylman
Narrator: Jeff Cummings
Format: Unabridged Audiobook
Length: 4 hours 51 minutes
Release date: April 23, 2013
Ratings: Ratings of Book: 2.67 of Total 3
Genres: Marketing & Advertising
Publisher's Summary:
Does your competitor always get the sale, even though your products and service are just as good, if not better? Why are some companies’ once-trusted brands now deemed worthless? Do you have to continually sell to your existing customers as though they are brand new ones? After many years of diligent research and work with a wide range of clients, consultant and speaker C. Richard Weylman has the answer to these questions. Customers don’t care if a business is different or that its products are unusual. Trumpeting achievements such as “We were voted #1 again,” “Rated best service three years running,” or “We’re experienced” doesn’t engage buyers emotionally. It is seller-centric thinking in a buyer-centric world. When customers decide where to buy, they have one thing in mind: Why should I do business with this company? Will it solve my problem, today? Buyers want to do business with companies willing to make a customer-centric promise of expected outcome: up-front and unconditional. This isn’t just a slogan; it has to be in the company’s DNA, consistently delivered through all parts of the organization. The Power of Why shows readers how to elevate their business performance regardless of their situation or position. Offering the same actionable, hands-on strategies Weylman has used to help companies of all sizes grow in the toughest conditions, The Power of Why is the new manual for business survival and growth. | |||
| Conversations That Sell: Collaborate with Buyers and Make Every Conversation Count by Nancy Bleeke | 01 Apr 2013 | 06:52:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/172692 to listen full audiobooks.
Title: Conversations That Sell: Collaborate with Buyers and Make Every Conversation Count
Author: Nancy Bleeke
Narrator: Rose Itzcovitz
Format: Unabridged Audiobook
Length: 6 hours 52 minutes
Release date: April 1, 2013
Ratings: Ratings of Book: 4 of Total 1
Ratings of Narrator: 3 of Total 1
Genres: Marketing & Advertising
Publisher's Summary:
Today’s buyers want more from sales professionals than a simple consultation. What they’re hungry for are meaningful, collaborative conversations built on mutual value and trust, that result in a Win3...where they, the seller, and the organization, achieve a winning outcome. Conversations That Sell introduces sales professionals to the collaborative conversation skills they need to capture the buyer’s attention and secure business. Based on the author’s five-step sales system, What’s in It for Them (WIIFT)—Wait, Initiate, Investigate, Facilitate, Then Consolidate—the audiobook shows listeners how to: • Prepare for an effective sales call • Identify sales opportunities and the factors that drive buyers to act • Adjust their approach to the type of buyer—Achievers, Commanders, Reflectors, and Expressers • Make conversations flow easily • Address problems, opportunities, wants, and needs • Work through objections • Advance and close sales • And more Packed with valuable tools and examples, salespeople in all industries will discover how to increase their short- and long-term sales success by keeping the focus of every conversation where it belongs—on the buyer. | |||
| Get Into Bed With Google by Jon Smith | 13 Jan 2012 | 03:19:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/170522 to listen full audiobooks.
Title: Get Into Bed With Google
Author: Jon Smith
Narrator: Jasjeet Grover
Format: Unabridged Audiobook
Length: 3 hours 19 minutes
Release date: January 13, 2012
Genres: Marketing & Advertising
Publisher's Summary:
It's all very well having a Flash intro and lots of features and functionality that can 'wow' your audience on every single page of your website. But what if they can't find you? What if you're not visible on the main search engines, and on Google in particular? Making your site 'Google Friendly' or employing Search Engine Optimization techniques (or SEO as it's known in the trade) should be a priority - if you don't rank on those results you may as well not have a website at all - it's that serious. And yet for many it's something which is overlooked. But how do you get started so you can make the most of your online presence? Let Get into bed with Google help. Dip in and dip out, read it from start to finish - it really doesn't matter. The 52 brilliant ideas contained within are canny and quick fixes that should result in immediate benefits to your site; even implementing just a handful of ideas will improve your website rankings. Get into bed with Google will help you get your website to the top of search results pages so their customers can find them easily and quickly, which in Google terms is the gold at the end of the rainbow. Simply brilliant. | |||
| Dominate Your Market With Twitter by Jon Smith | 17 Sep 2011 | 02:00:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/170517 to listen full audiobooks.
Title: Dominate Your Market With Twitter
Author: Jon Smith
Narrator: Jasjeet Grover
Format: Unabridged Audiobook
Length: 2 hours 0 minutes
Release date: September 17, 2011
Genres: Marketing & Advertising
Publisher's Summary:
Twitter is a social networking and micro-blogging service that allows its users to send and read other users' updates (known as 'tweets'); text-based posts of up to 140 characters in length. Updates are displayed on the user's profile page and delivered to other users who have signed up to receive them. You may think 'and then what'? Its simplicity is perhaps its charm and twittering is growing at a phenomenal rate. Already in the US 10% of people are using the site. Barack Obama, Stephen Fry and and Britney Spears are all regular tweeters. With a recent $35million investment from private investors it is predicted that Twitter will soon overtake Facebook in its reach. Innovative companies like Apple and Ford have already discovered the instant benefits of using the social media phenomenon to reach consumers directly, build their brand, and increase sales. Dominate your market with Twitter is the first UK book to be published on this growing phenomenon. In it digital marketing experts Jon Smith and Jose Llinares reveal how marketers can use Twitter to their best advantage, creating strategies to build a loyal following among Twitter members and expand awareness of their product or service. It's a straight talking, no-waffle, practical pocket guide and the tips inside can put into practice immediately. | |||
| How To Sell Brilliantly In Good Times And Bad by Nicholas Bate | 16 Sep 2011 | 03:12:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/170514 to listen full audiobooks.
Title: How To Sell Brilliantly In Good Times And Bad
Author: Nicholas Bate
Narrator: Rashid Raza
Format: Unabridged Audiobook
Length: 3 hours 12 minutes
Release date: September 16, 2011
Ratings: Ratings of Book: 3.67 of Total 3
Genres: Marketing & Advertising
Publisher's Summary:
Whether you're running a four-man window cleaning business, a one woman consultancy or you are responsible for the EMEA quarterly target, this book is for you. Selling is the one and only key to surviving bad times and prospering in the upturn. Here's the very best on sales strategy and tactics. It's a straightforward guide to handling price objections, with low-cost, quick-to-implement tactics you can use immediately to flush out those in your market sector who do have budget and bonus tips if you are trying to squeeze the best out of your sales team. | |||
| Instant MBA by Nicholas Bate | 20 Jul 2012 | 06:13:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/170490 to listen full audiobooks.
Title: Instant MBA
Author: Nicholas Bate
Narrator: Rodrigo Davies
Format: Unabridged Audiobook
Length: 6 hours 13 minutes
Release date: July 20, 2012
Ratings: Ratings of Book: 4 of Total 1
Genres: Marketing & Advertising
Publisher's Summary:
The benefits of a Master of Business Administration (MBA) degree can be massive: fast-track career advancement, a big fat wage packet, the whole high-flying top-notch executive lifestyle. But studying for an MBA isn't something to decide to do lightly - it's a big investment to take a year or more out of your career path or commit endless week-ends to a part-time version, and for many the cost of either of these options is prohibitive. "Instant MBA" is the must-have guide to making the most of yourself and your career prospects, whether you're studying for an MBA or just out to improve your prospects while you work. | |||
| Drunk Tank Pink: And Other Unexpected Forces that Shape How We Think, Feel, and Behave by Adam Alter | 21 Mar 2013 | 07:18:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/170381 to listen full audiobooks.
Title: Drunk Tank Pink: And Other Unexpected Forces that Shape How We Think, Feel, and Behave
Author: Adam Alter
Narrator: Tristan Morris
Format: Unabridged Audiobook
Length: 7 hours 18 minutes
Release date: March 21, 2013
Ratings: Ratings of Book: 4.67 of Total 3
Genres: Marketing & Advertising
Publisher's Summary:
An illuminating look at the way the thoughts we have and the decisions we make are influenced by forces that aren't always in our control Why are people named Kim, Kelly, and Ken more likely to donate to Hurricane Katrina victims than to Hurricane Rita victims? Are you really more likely to solve puzzles if you watch a light bulb illuminate? How did installing blue lights along a Japanese railway line halt rising crime and suicide rates? Can decorating your walls with the right artwork make you more honest? The human brain is fantastically complex, having engineered space travel and liberated nuclear energy, so it's no wonder that we resist the idea that we're deeply influenced by our surroundings. As profound as they are, these effects are almost impossible to detect both as they're occurring and in hindsight. Drunk Tank Pink is the first detailed exploration of how our environment shapes what we think, how we feel, and the ways we behave. The world is populated with words and images that prompt unexpected, unconscious decisions. We are so deeply attracted to our own initials that we give more willingly to the victims of hurricanes that match our initials: Kims and Kens donate more generously to Hurricane Katrina victims, whereas Rons and Rachels give more openly to Hurricane Rita victims. Meanwhile, an illuminated light bulb inspires creative thinking because it symbolizes insight. Social interactions have similar effects, as professional cyclists pedal faster when people are watching. Teachers who took tea from the break room at Newcastle University contributed 300 percent more to a cash box when a picture of two eyes hung on the wall. We're evolutionarily sensitive to human surveillance, so we behave more virtuously even if we're only watched by a photograph. The physical environment, from locations to colors, also guides our hand in unseen ways. Dimly lit interiors metaphorically imply no one's watching and encourage dishonesty and theft, while blue lights discourage violent activity because they're associated with the police. Olympic taekwondo and judo athletes are more likely to win when they wear red rather than blue, because red makes them behave aggressively and referees see them as more dominant. Drunk Tank Pink is full of revelatory facts, riveting anecdotes, and cutting-edge experiments that collectively explain how the most unexpected factors lead us to think, feel, and behave the way we do. | |||
| Contagious: Why Things Catch On by Jonah Berger | 05 Mar 2013 | 06:50:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/167483 to listen full audiobooks.
Title: Contagious: Why Things Catch On
Author: Jonah Berger
Narrator: Keith Nobbs
Format: Unabridged Audiobook
Length: 6 hours 50 minutes
Release date: March 5, 2013
Ratings: Ratings of Book: 4.32 of Total 98
Ratings of Narrator: 4.64 of Total 25
Genres: Marketing & Advertising
Publisher's Summary:
The New York Times bestseller that explains why certain products and ideas become popular. “Jonah Berger knows more about what makes information ‘go viral’ than anyone in the world.” —Daniel Gilbert, author of the bestseller Stumbling on Happiness What makes things popular? If you said advertising, think again. People don’t listen to advertisements, they listen to their peers. But why do people talk about certain products and ideas more than others? Why are some stories and rumors more infectious? And what makes online content go viral? Wharton marketing professor Jonah Berger has spent the last decade answering these questions. He’s studied why New York Times articles make the paper’s own Most E-mailed list, why products get word of mouth, and how social influence shapes everything from the cars we buy to the clothes we wear to the names we give our children. In Contagious, Berger reveals the secret science behind word-of-mouth and social transmission. Discover how six basic principles drive all sorts of things to become contagious, from consumer products and policy initiatives to workplace rumors and YouTube videos. Learn how a luxury steakhouse found popularity through the lowly cheesesteak, why anti-drug commercials might have actually increased drug use, and why more than 200 million consumers shared a video about one of the most boring products there is: a blender. Contagious provides specific, actionable techniques for helping information spread—for designing messages, advertisements, and content that people will share. Whether you’re a manager at a big company, a small business owner trying to boost awareness, a politician running for office, or a health official trying to get the word out, Contagious will show you how to make your product or idea catch on. | |||
| Be a Network Marketing Superstar: The One Book You Need to Make More Money Than You Ever Thought Possible by Mary Christensen | 01 Dec 2015 | 03:43:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/249863 to listen full audiobooks.
Title: Be a Network Marketing Superstar: The One Book You Need to Make More Money Than You Ever Thought Possible
Author: Mary Christensen
Narrator: Lesley Parkin
Format: Unabridged Audiobook
Length: 3 hours 43 minutes
Release date: December 1, 2015
Ratings: Ratings of Book: 3.71 of Total 24
Ratings of Narrator: 3.75 of Total 4
Genres: Marketing & Advertising
Publisher's Summary:
The number of people involved in multilevel/network marketing is staggering: 13.3 million people in the U.S. and more than 54 million worldwide, with 175,000 new people in the U.S. signing on each week, and 475,000 per week worldwide. This author's last book Make Your First Million in Network Marketing gave readers an overview of what it takes to succeed in network marketing. (A lot of the books do that.) This new book hand-holds listeners through a 26-step program that will help them become one of the top earners in the industry. Become A Network Marketing Superstar will take direct sellers and network (multi-level) marketers through the key steps to joining the highest earners in an industry that has spawned thousands of millionaires and millions of financially independent business owners. | |||
| Bare Knuckle Selling by Simon Hazeldine | 02 Mar 2013 | 01:05:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/167188 to listen full audiobooks.
Title: Bare Knuckle Selling
Author: Simon Hazeldine
Narrator: David Rintoul
Format: Unabridged Audiobook
Length: 1 hour 5 minutes
Release date: March 2, 2013
Ratings: Ratings of Book: 2 of Total 2
Ratings of Narrator: 3 of Total 1
Genres: Marketing & Advertising
Publisher's Summary:
Knockout Sales Tactics They Won't Teach You At Business School Written by a sales veteran with a track record spanning millions of pounds and dollars in sealed deals, this book blends the best psychological, NLP (Neuro Linguistic Programming) and classical persuasion techniques with a street-wise, gritty success system based on the author's own hard experience in selling and training sales professionals at the highest level. This book strips selling back to the bone giving you the essential tools you really need to beat your competition to a pulp and win the admiration of your customers, clients and peers. Inside you will learn... â– Surefire Objection Handling Techniques â– Sneaky Tricks For Dodging The Gatekeepers â– How To Tap Into Your 'Top 10 State' For Success â– Hypnotic Sales Techniques â– Killer Closes and The Art of The Finishing Move â– How To Hook For Powerful Results â– How Using The 'ABC Principle' Will Boost Your Sales â– Vital Tips From A Pro For 'Big Game Hunting' ...and much more Ideal for the veteran sales person or for those just starting out in the wonderful world of selling, Bare Knuckle Selling gives you the essential information you'll need to be the best in your class. | |||
| The Anatomy of Buzz by Emanuel Rosen | 16 Jan 2001 | 08:45:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/160841 to listen full audiobooks.
Title: The Anatomy of Buzz
Author: Emanuel Rosen
Narrator: Jason Culp
Format: Abridged Audiobook
Length: 8 hours 45 minutes
Release date: January 16, 2001
Genres: Marketing & Advertising
Publisher's Summary:
A groundbreaking guide to creating the word-of-mouth magic that cuts through the skepticism and information overload of today's consumers, and drives sales-and profits-to new heights. What turns a "sleeper" into a box-office bonanza or catapults a just-released book to the top of bestseller lists? How do people decide which car to buy, which fashions fit the image they seek, and even which movie to see? Despite the daily assault of advertising and other traditional marketing strategies, statistics show that consumers are overwhelmingly persuaded by word of mouth-the recommendations of friends and the "buzz" that develops in the marketplace. As Newsweek recently proclaimed, "Buzz greases the great conveyor belt of culture and commerce, moving everything from movies to fashions of the body and mind faster and faster." In The Anatomy of Buzz, former marketing VP Emanuel Rosen pinpoints the products and services that benefit the most from buzz-a universe that embraces everything from high-tech equipment to books, various consumer and entertainment products to legal and other support services-and offers specific strategies for creating and sustaining effective word-of-mouth campaigns. Drawing from interviews with more than 150 executives, marketing leaders, and researchers who have successfully built buzz for major brands, Rosen describes the ins and outs of attracting the attention of influential first users and "big-mouth" movers and shakers. He also discusses proven techniques for stimulating customer-to-customer selling-including how companies can spread the word to new territories by taking advantage of customer hubs and networks on the Internet and elsewhere. Recent surveys show that 58 percent of young people rely to some extent on others when selecting a car, 53 percent of moviegoers follow the recommendations of friends, and 65 percent of the people who bought a Palm organizer were inspired by the enthusiasm of others. With The Anatomy of Buzz, business leaders have what they need to start the buzz and reignite excitement about a product or service stalled in a holding pattern, or launch a new product into the stratosphere. | |||
| The Agenda: What Every Business Must Do to Dominate the Decade by Michael Hammer | 09 Oct 2001 | 06:00:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/160664 to listen full audiobooks.
Title: The Agenda: What Every Business Must Do to Dominate the Decade
Author: Michael Hammer
Narrator: Michael Hammer
Format: Abridged Audiobook
Length: 6 hours 0 minutes
Release date: October 9, 2001
Ratings: Ratings of Book: 5 of Total 1
Ratings of Narrator: 5 of Total 1
Genres: Marketing & Advertising
Publisher's Summary:
New rules for the new game: the ideas that every business needs to win in the customer economy In The Agenda, Michael Hammer shows companies how to prosper in today’s world of slow growth, fierce competition, and enormously powerful customers. The winners in this extraordinarily difficult environment—companies like IBM, Duke Power, Progressive Insurance, and GE—succeed through superior operations. Their costs are lower and their quality higher than their competitors’; they get new products to market faster and they provide better customer service. How do they do it? Through near-fanatical attention to the basics of business, and by managing these basics in new and creative ways. The Agenda teaches the ideas and techniques that any company—large or small, service firm or manufacturer—can use to out-execute and out-innovate its competitors. Businesses that follow these principles will grow by taking market share away from those that do not. While others decline, your company can thrive. The Agenda will show you how. | |||
| There Must Be a Pony In Here Somewhere: The AOL Time Warner Debacle and the Quest For the Digital Future by Kara Swisher, Lisa Dickey | 14 Oct 2003 | 06:00:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/160461 to listen full audiobooks.
Title: There Must Be a Pony In Here Somewhere: The AOL Time Warner Debacle and the Quest For the Digital Future
Author: Kara Swisher, Lisa Dickey
Narrator: Kara Swisher
Format: Abridged Audiobook
Length: 6 hours 0 minutes
Release date: October 14, 2003
Ratings: Ratings of Book: 5 of Total 2
Genres: Marketing & Advertising
Publisher's Summary:
In her acclaimed AOL.COM, Kara Swisher chronicled the unlikely ascent of a group of underdog entrepreneurs and their influence on American net culture. This book picks up where the previous one left off, investigating AOL's merger with Time Warner and its aftermath. Journalists Swisher and Dickey have an ear for the comic and an appreciation for the larger-than-life personalities that propel the drama. After the merger, a troubled journey lies ahead both for AOL Time Warner and for its competitors. Microsoft, Yahoo, Disney, and AT&T all circle for position, hoping for the worst. But like the little boy who searches through a pile of horse manure looking for the pony, the companies are vigorously scooping their way forward - often without a clue. | |||
| The Wisdom of Crowds: Why the Many Are Smarter Than the Few and How Collective Wisdom Shapes Business, Economies, Societies and Nations by James Surowiecki | 09 Feb 2004 | 09:31:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/160343 to listen full audiobooks.
Title: The Wisdom of Crowds: Why the Many Are Smarter Than the Few and How Collective Wisdom Shapes Business, Economies, Societies and Nations
Author: James Surowiecki
Narrator: Grover Gardner
Format: Unabridged Audiobook
Length: 9 hours 31 minutes
Release date: February 9, 2004
Ratings: Ratings of Book: 4.3 of Total 10
Ratings of Narrator: 3.33 of Total 3
Genres: Marketing & Advertising
Publisher's Summary:
In this fascinating book, New Yorker business columnist James Surowiecki explores a deceptively simple idea: Large groups of people are smarter than an elite few, no matter how brilliant–better at solving problems, fostering innovation, coming to wise decisions, even predicting the future. With boundless erudition and in delightfully clear prose, Surowiecki ranges across fields as diverse as popular culture, psychology, ant biology, behavioral economics, artificial intelligence, military history, and politics to show how this simple idea offers important lessons for how we live our lives, select our leaders, run our companies, and think about our world. | |||
| Desperate Networks by Bill Carter | 02 May 2006 | 05:21:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/160060 to listen full audiobooks.
Title: Desperate Networks
Author: Bill Carter
Narrator: Dean Olsher
Format: Abridged Audiobook
Length: 5 hours 21 minutes
Release date: May 2, 2006
Ratings: Ratings of Book: 4 of Total 2
Ratings of Narrator: 5 of Total 1
Genres: Marketing & Advertising
Publisher's Summary:
In the executive offices of the four major networks, sweeping changes are taking place and billions of dollars are at stake. Now Bill Carter, bestselling author of The Late Shift, goes behind the scenes to reveal the inner workings of the television industry, capturing the true portraits of the larger-than-life moguls and stars who make it such a cutthroat business. In a time of sweeping media change, the four major networks struggle for the attention of American viewers increasingly distracted by cable, video games, and the Internet. Behind boardroom doors, tempers flare in the search for hit shows, which often get on the air purely by accident. The fierce competition creates a pressure-cooker environment where anything can happen . . . NBC’s fall from grace—Once the undisputed king of prime time, NBC plunged from first place to last place in the ratings in the course of a single season. What will be the price of that collapse—and who will pay it? CBS’s slow and steady race to the top—Unlike NBC, CBS, under the leadership of CEO, Leslie Moonves, engineered one of the most spectacular turnarounds in television history. But in this ruthless world, you’re only as good as last week’s ratings . . . . ABC’s surprising resurrection—Lost and Desperate Housewives—have brought ABC the kind of success it could only dream of in the past. So why don’t the executives responsible for those hits work there any more? The End of the News As We Know It—In a stunningly short period of time, all three of the major network news anchors—Dan Rather, Tom Brokaw, and Peter Jennings—signed off, leaving executives scrambling for a way to keep network news relevant in an era of 24/7 information. Crazy Like Fox—They’re outrageous, unconventional, and occasionally off-putting, but more and more people are watching Fox shows. Most of all they keep watching American Idol. How did Simon Cowell snooker himself into a huge payday? Stay tuned . . . | |||
| Treasure Hunt: Inside the Mind of the New Consumer by John Butman, Michael J. Silverstein | 09 May 2006 | 09:20:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/159775 to listen full audiobooks.
Title: Treasure Hunt: Inside the Mind of the New Consumer
Author: John Butman, Michael J. Silverstein
Narrator: John H. Mayer
Format: Unabridged Audiobook
Length: 9 hours 20 minutes
Release date: May 9, 2006
Ratings: Ratings of Book: 4 of Total 1
Genres: Marketing & Advertising
Publisher's Summary:
A BMW in a Costco parking lot? A working-class family with a 50-inch plasma TV? What’s going on in the mind of the new consumer? TREASURE HUNT takes us into the homes of real people making real decisions, and into the CEO's offices of innovative companies finding new ways to accommodate them. Written with the same flair, empathy, and intelligence that made Trading Up an instant classic, this is an essential guide to the moods and habits of the constantly changing consumer. | |||
| Twitter for Good: Change the World One Tweet at a Time by Claire Diaz-Ortiz | 23 Dec 2011 | 05:06:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/158437 to listen full audiobooks.
Title: Twitter for Good: Change the World One Tweet at a Time
Author: Claire Diaz-Ortiz
Narrator: Karen Saltus
Format: Unabridged Audiobook
Length: 5 hours 6 minutes
Release date: December 23, 2011
Genres: Marketing & Advertising
Publisher's Summary:
'Claire's work teaches you to use Twitter for the good you work so hard to achieve.'—From the Foreword by Biz Stone As recent events in Japan, the Middle East, and Haiti have shown, Twitter offers a unique platform to connect individuals and influence change in ways that were unthinkable only a short time ago. Twitter for Good is a groundbreaking book that contains the most effective tactics for tapping into the power of Twitter as a real-time information network. Claire DÍaz-Ortiz, Twitter's head of corporate social innovation and philanthropy, shares the same strategies she offers to organizations around the world. In her time at Twitter, DÍaz-Ortiz has worked with such forward-thinking organizations as Nike, Pepsi, the United Nations, the American Red Cross, charity:water, Room to Read, Partners in Health, the Skoll Foundation, National Wildlife Federation, Kiva, and many, many more. Filled with dynamic, global examples, Twitter for Good shows how the world's top organizations use the power of Twitter to make a difference. Through DÍaz-Ortiz's T.W.E.E.T. model, which she developed to teach organizations how to excel on Twitter, she lays out the exact framework she teaches around the world. Step by step, DÍaz-Ortiz walks you through a proven process, showing you: Why your organization needs a dedicated Twitter strategy The 5-step process that delivers results Best practices for using Twitter to catapult your organization's mission With more than 200 million users world wide, Twitter has established itself as a dynamic force, one that every business and nonprofit organization must understand how to use effectively. | |||
| Tuned In: Uncover the Extraordinary Opportunities That Lead to Business Breakthroughs by Phil Myers, Craig Stull, David Meerman Scott | 07 Jul 2008 | 06:24:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/157388 to listen full audiobooks.
Title: Tuned In: Uncover the Extraordinary Opportunities That Lead to Business Breakthroughs
Author: Phil Myers, Craig Stull, David Meerman Scott
Narrator: Sean Pratt
Format: Unabridged Audiobook
Length: 6 hours 24 minutes
Release date: July 7, 2008
Genres: Marketing & Advertising
Publisher's Summary:
Product and service sensations like the iPod, Starbucks, or FedEx were seemingly successful overnight. But, it wasn't luck, creativity, or clever marketing that led to their breakthroughs. Anyone can create hits that resonate if they stop guessing what people need and start spending their time building real and deep connections to what their buyers value most. A proven strategy for dominating markets developed over 15 years, Tuned In reveals the 'secrets' that separate market leaders from followers and failures. It shows you how to stop wasting time and money trying to be innovative and start creating 'resonators' - great products or services that people buy without thinking because they solve the problems they have and make their lives better. Using a simple six-step process, Tuned In teaches you how to discover real and meaningful insights into any market. You'll learn how to identify unresolved problems, understand what buyers really want, create breakthrough experiences, and establish strong, sustainable connections to your market. Through dozens of real-life examples across a wide variety of industries, you'll learn how leaders create products and services that resonate - and the traps many others fall into when they don't. Anyone can use Tuned In to replicate the model for success. It works for well-known companies like Ford, Apple, and GE and those not-so-famous like GoPro and Zipcar. It works for realtors, doctors, ministers and even rock stars. Tuned In teaches you how to transform your everyday activities into those which create the kind of culture that builds market leaders. If you want to win in today's marketplace, stop pushing products your buyers don't want with expensive, meaningless advertising. Instead, listen to Tuned In and discover how to connect to what people really want, and ? most importantly ? how you can become an organization they trust. | |||
| Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty by Laurence Vincent | 27 Nov 2012 | 08:03:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/155739 to listen full audiobooks.
Title: Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty
Author: Laurence Vincent
Narrator: Joe Geoffrey
Format: Unabridged Audiobook
Length: 8 hours 3 minutes
Release date: November 27, 2012
Ratings: Ratings of Book: 4.33 of Total 3
Ratings of Narrator: 5 of Total 1
Genres: Marketing & Advertising
Publisher's Summary:
Organizations are forever pouring creative energy into their branding strategies, tweaking their logos and websites, and building identities that range from warm and fuzzy to ultracool and edgy. But many forget that a brand, at its heart, is a promise to deliver results. If your brand experience fails to live up to that promise, customers will take their business elsewhere. Brand Real is a unique business strategy guide for making a brand’s promise stand up at every customer touchpoint. Packed with proven, repeatable management practices, the audiobook shows you how to establish a sound, simple brand platform while avoiding the needless complexity that has tripped up many promising companies. Author Larry Vincent presents cautionary tales from brands that have sputtered and failed, as well as instructive practices from brand giants such as Four Seasons, Apple, Google, Southwest Airlines, Flickr, and many others. With Brand Real you’ll learn how to connect the outward-facing elements of your brand logos, advertising, imagery, communications directly to the core elements of business strategy, and forge a powerful and lasting connection with your customers. | |||
| The Culture Code: An Ingenious Way to Understand Why People Around the World Live and Buy As They Do by Clotaire Rapaille | 08 Aug 2011 | 06:32:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/248036 to listen full audiobooks.
Title: The Culture Code: An Ingenious Way to Understand Why People Around the World Live and Buy As They Do
Author: Clotaire Rapaille
Narrator: Barrett Whitener
Format: Unabridged Audiobook
Length: 6 hours 32 minutes
Release date: August 8, 2011
Ratings: Ratings of Book: 4 of Total 5
Ratings of Narrator: 5 of Total 1
Genres: Marketing & Advertising
Publisher's Summary:
Internationally revered cultural anthropologist and marketing expert Clotaire Rapaille reveals for the first time the techniques he has used to improve profitability and practices for dozens of Fortune 100 companies. His groundbreaking revelations shed light not just on business but on the way every human being acts and lives around the world. Rapaille's breakthrough notion is that we acquire a silent system of Codes as we grow up within our culture. These Culture Codes invisibly shape how we behave in our personal lives, even when we are completely unaware of our motives. We can learn to crack these Codes and achieve new understanding of why we do the things we do. He has used the Culture Code to help Chrysler build the PT Cruiser: the most successful American car launch in recent memory; helped Procter & Gamble design its ad campaign for Folger's coffee, one of the longest-lasting and most successful campaigns in the annals of advertising; and he's helped GE, AT&T, Boeing, Honda, Kellogg, and L'Oreal improve their bottom line at home and abroad. And now, in this fascinating audiobook, he uses it to reveal why Americans act distinctly like Americans and what makes us different from the world around us. Understanding the Codes gives us unprecedented freedom over our lives. It lets us do business in dramatically new ways. And it finally explains why people around the world really are different and reveals the hidden clues to understanding us all. | |||
| Rethinking Reputation: How PR Trumps Marketing and Advertising in the New Media World by Fraser P. Seitel, John Doorley | 27 Nov 2012 | 07:30:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/155730 to listen full audiobooks.
Title: Rethinking Reputation: How PR Trumps Marketing and Advertising in the New Media World
Author: Fraser P. Seitel, John Doorley
Narrator: Sean Pratt
Format: Unabridged Audiobook
Length: 7 hours 30 minutes
Release date: November 27, 2012
Genres: Marketing & Advertising
Publisher's Summary:
Good public relations is no longer just icing—it’s a strategic imperative more important to your competitive success than even advertising or marketing. This is true whether you’re a century-old multibillion-dollar corporation or a penniless startup. In Rethinking Reputation, public relations guru Fraser Seitel and John Doorley, founder of the Academy for Communication Excellence and Leadership at Johnson & Johnson, examine a fascinating new set of case studies—including the BP oil spill and the launch of CitySlips—to glean the PR dos and don’ts for the new media world, covering both standard reputation maintenance and crisis management. They also show start-up companies and entrenched organizations how to use the power of word-of-mouth to jump-start business like never before. This is a wake-up call from two industry legends—for public relations professionals as well as entrepreneurs, CEOs, and anyone else tasked with representing their organization to the world. These new media lessons include: *Remember that research is cheaper, and more critical, than ever. *Don’t let the perfect be the enemy of the good—launch your idea before someone else does. *Don’t get so excited about social media that you forget about traditional media. *In a crisis, you are never offstage. *Never lie, never whine, and never try to predict the future! | |||
| New Rules for Business: Groundswell Expanded and Revised Edition; Content Rules; The Now Revolution by Jay Baer, Amber Naslund, CC Chapman, Ann Handley, Josh Bernoff, Charlene Li | 13 Nov 2012 | 22:57:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/153784 to listen full audiobooks.
Title: New Rules for Business: Groundswell Expanded and Revised Edition; Content Rules; The Now Revolution
Author: Jay Baer, Amber Naslund, CC Chapman, Ann Handley, Josh Bernoff, Charlene Li
Narrator: Ann Handley, Erik Synnestvedt, Josh Bernoff
Format: Unabridged Audiobook
Length: 22 hours 57 minutes
Release date: November 13, 2012
Genres: Marketing & Advertising
Publisher's Summary:
LEARN THE NEW RULES FOR BUSINESS...3 GREAT BOOKS TEACH YOU HOW TO MAKE SOCIAL MEDIA WORK FOR YOU! Corporate executives struggle to harness the power of social technologies. Twitter, Facebook, blogs, YouTube are where customers discuss products and companies, write their own news, and find their own deals but how do you integrate these activities into your broader marketing efforts? It's an unstoppable groundswell that affects every industry -- yet it's still utterly foreign to most companies running things now. When consumers you've never met are rating your company's products in public forums with which you have no experience or influence, your company is vulnerable. In Groundswell, Josh Bernoff and Charlene Li explain how to turn this threat into an opportunity. To market your business, reach new customers, and create long-lasting loyalty, you need one indispensable element: CONTENT. Whether it’s bite-sized tweets that allow you to forge relationships on Twitter, blog posts that give your readers must-have advice, ebooks or white papers that engage (and don’t bore), videos that share the human side of your company, interactive webinars that deliver a valuable learning experience, or podcasts that can be downloaded and listened to on the fly (and more!) . . . now more than ever, content rules! Learn how to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and More) That Engage Customers and Ignite Your Business. In The Now Revolution, renowned marketers and social media experts Jay Baer and Amber Naslund offer an effective seven-part plan to harness the power of the social web and adapt to the new era of instantaneous business. Customers aren’t going to wait for your next polished press release to decide if they like you and your products or services. Instead, they’re choosing between you and your competition every second of every day—and talking about it online. Keeping up with them requires shifts that will make your business faster, smarter, and more social. | |||
| We Are All Weird: The Myth of Mass and The End of Compliance by Seth Godin | 21 Sep 2011 | 02:00:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/153675 to listen full audiobooks.
Title: We Are All Weird: The Myth of Mass and The End of Compliance
Author: Seth Godin
Narrator: Seth Godin
Format: Unabridged Audiobook
Length: 2 hours 0 minutes
Release date: September 21, 2011
Ratings: Ratings of Book: 4 of Total 3
Genres: Marketing & Advertising
Publisher's Summary:
World of Warcrafters, LARPers, Settlers of Catan? Weird. Beliebers, Swifties, Directioners? Weirder. Paleos, vegans, carb loaders, ovolactovegetarians? Pretty weird. Mets fans, Yankees fans, Bears fans? Definitely weird. Face it. We’re all weird. So why are companies still trying to build products for the masses? Why are we still acting like the masses even exist? Weird is the new normal. And only companies that figure that out have any chance of survival. This book shows you how. | |||
| Survival is not Enough: Zooming, Evolution, and the Future of Your Company by Seth Godin | 01 Jan 2002 | 03:00:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/151807 to listen full audiobooks.
Title: Survival is not Enough: Zooming, Evolution, and the Future of Your Company
Author: Seth Godin
Narrator: Seth Godin
Format: Abridged Audiobook
Length: 3 hours 0 minutes
Release date: January 1, 2002
Ratings: Ratings of Book: 4.5 of Total 4
Ratings of Narrator: 3 of Total 1
Genres: Marketing & Advertising
Publisher's Summary:
You can't embrace change any faster...can't make time for the synergy training workshop...can't deal with one more change management seminar. So stop changing. Evolve. Evolution can be unleashed in your organization, effortlessly and gradually changing everything in its path. By teaching your company to 'zoom' -- embrace change without pain -- you'll have a company that evolves and ultimately attracts people who drive it to evolve even faster. In up or down markets, for companies in any industry, embrace the organic approach detailed in Survival Is Not Enough and you will always outperform the competition. Here's practical advice on how to make the chaos we all must deal with an asset, not a threat. | |||
| How To Win Customers And Keep Them For Life: An Action-Ready Blueprint for Achieving the Winner's Edge! by Michael LeBoeuf | 01 Mar 1997 | 01:30:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/151254 to listen full audiobooks.
Title: How To Win Customers And Keep Them For Life: An Action-Ready Blueprint for Achieving the Winner's Edge!
Author: Michael LeBoeuf
Narrator: Michael LeBoeuf
Format: Abridged Audiobook
Length: 1 hour 30 minutes
Release date: March 1, 1997
Ratings: Ratings of Book: 4.38 of Total 8
Ratings of Narrator: 5 of Total 1
Genres: Marketing & Advertising
Publisher's Summary:
From Michael LeBoeuf, the bestselling author of Working Smart and the audio programs Working Smarter, Imagineering and The Perfect Business, comes How To Win Customers and Keep Them For Life -- the ultimate guide to building a successful business through customer satisfaction. The success of any business depends on knowing the answers to these important questions: - Why do some people buy once...and never return? - Why do some people become strong, steady customers? - How do you turn an angry or complaining customer into a happy and satisfied one? - What are the five best ways to keep customers coming back? How To Win Customers and Keep Them For Life is a hard-hitting, action-ready rewards-and-incentives program fro creating a winning sales team. Created by one of the nation's foremost business consultants, this practical, no-nonsense guide tells you everything you need to know about successful selling -- and most important of all -- how to win customers for life. | |||
| Grace: A Memoir by Grace Coddington | 20 Nov 2012 | 08:39:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/150961 to listen full audiobooks.
Title: Grace: A Memoir
Author: Grace Coddington
Narrator: Grace Coddington
Format: Unabridged Audiobook
Length: 8 hours 39 minutes
Release date: November 20, 2012
Ratings: Ratings of Book: 4.67 of Total 3
Genres: Marketing & Advertising
Publisher's Summary:
Beautiful. Willful. Charming. Blunt. Grace Coddington’s extraordinary talent and fierce dedication to her work as creative director of Vogue have made her an international icon. Known through much of her career only to those behind the scenes, she might have remained fashion’s best-kept secret were it not for The September Issue, the acclaimed 2009 documentary that turned publicity-averse Grace into a sudden, reluctant celebrity. Grace’s palpable engagement with her work brought a rare insight into the passion that produces many of the magazine’s most memorable shoots. With the witty, forthright voice that has endeared her to her colleagues and peers for more than forty years, Grace now creatively directs the listener through the storied narrative of her life so far. Evoking the time when models had to tote their own bags and props to shoots, Grace describes her early career as a model, working with such world-class photographers as David Bailey and Norman Parkinson, before she stepped behind the camera to become a fashion editor at British Vogue in the late 1960s. Here she began creating the fantasy “travelogues” that would become her trademark. In 1988 she joined American Vogue, where her breathtakingly romantic and imaginative fashion features, a sampling of which appear in this book, have become instant classics. Grace will introduce listeners to the colorful designers, hairstylists, makeup artists, photographers, models, and celebrities with whom Grace has created her signature images. Grace reveals her private world with equal candor—the car accident that almost derailed her modeling career, her two marriages, the untimely death of her sister, Rosemary, her friendship with Harper’s Bazaar editor-in-chief Liz Tilberis, and her thirty-year romance with Didier Malige. Finally, Grace describes her abiding relationship with Anna Wintour, and the evolving mastery by which she has come to define the height of fashion. Includes a bonus PDF of photos from the book. “If Wintour is the Pope . . . Coddington is Michelangelo, trying to paint a fresh version of the Sistine Chapel twelve times a year.”—Time | |||
| Spanning Silos: The New CMO Imperative by David Aaker | 25 Nov 2008 | 06:55:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/148259 to listen full audiobooks.
Title: Spanning Silos: The New CMO Imperative
Author: David Aaker
Narrator: Phil Gigante
Format: Unabridged Audiobook
Length: 6 hours 55 minutes
Release date: November 25, 2008
Genres: Marketing & Advertising
Publisher's Summary:
Powerful product, country, and functional silos are jeopardizing companies' marketing efforts. Because of silos, firms misallocate resources, send inconsistent messages to the marketplace, and fail to leverage scale economies and successes—all of which can threaten a company's survival. As David Aaker shows in Spanning Silos, the unfettered decentralization that produces silos is no longer feasible in today's marketplace. It's up to chief marketing officers to break down silo walls to foster cooperation and synergy. This isn't easy: silo teams guard their autonomy vigorously. As proof of their power, consider the fact that the average CMO tenure is just twenty-three months. How to proceed? Drawing on interviews with CMOs, Aaker explains how to: Strength your credibility with silo teams and your CEO Use cross-functional teams and other strategic linking devices Foster communication across silos Select the right CMO role— from facilitator to strategic captain Develop common planning processes Adapt your brand strategy to silo units Allocate marketing dollars strategically across silos Develop silo-spanning marketing programs In this age of dynamic markets, new media, and globalization, getting the different parts of your organization to collaborate is more critical—and more difficult—than ever. This book gives you the road map you need to accomplish that feat. | |||
| The Man Who Sold America: The Amazing but True Story of Albert D. Lasker and the Creation of the Advertising Century by Arthur W. Schultz, Jeffrey L. Cruikshank | 14 Mar 2011 | 17:01:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/147512 to listen full audiobooks.
Title: The Man Who Sold America: The Amazing but True Story of Albert D. Lasker and the Creation of the Advertising Century
Author: Arthur W. Schultz, Jeffrey L. Cruikshank
Narrator: Walter Dixon
Format: Unabridged Audiobook
Length: 17 hours 1 minute
Release date: March 14, 2011
Genres: Marketing & Advertising
Publisher's Summary:
MEET THE MAN BEHIND SOME OF OUR BEST KNOWN BRANDS We live in an age of mass persuasion. Leaders and institutions of every kind—public and private, large and small—must compete in a rowdy marketplace of images and messages seeming to come at us from all directions—in print, on radio and television, and on the Web. It wasn’t always so. In the early and middle twentieth century, a handful of creative geniuses in advertising and public relations—J. Walter Thompson, Edward Bernays, David Ogilvy, Ray Rubicam, and others—launched their once-sleepy industries into the very center of American life. And most of them point to one individual as the man who started it all: Albert D. Lasker. But Lasker—who resolutely hid from the spotlight—has remained an enigma. Now, Jeffrey Cruikshank and Arthur Schultz, drawing on a treasure trove of previously unknown papers, have written a fascinating biography of one of the twentieth century’s most intriguing figures. Lasker helped invent “reason why” advertising, market research based on direct-mail advertising, premium coupons, and a host of other industry innovations. He invented and promoted powerful brands that are still with us today: Sunkist and Sun-Maid, Kotex and Kleenex, Puffed Wheat and Puffed Rice, and many others. But his impact went far beyond traditional advertising. Lasker was an energetic crusader against anti-Semitism. A public relations master, he engineered Warren G. Harding’s successful presidential campaign, and designed the strategy that ended Upton Sinclair’s bid for governor of California. As part-owner of the Chicago Cubs, he came up with the idea of a “baseball commissioner.” He was the creative philanthropist who renamed the American Cancer Society and Planned Parenthood as he transformed them into prominent and effective organizations. And the Lasker Awards, for contributions to medical science, are sometimes referred to as “America’s Nobels.” His personal life was no less dramatic. The Man Who Sold America recounts the powerful influence of his background, his deep friendships—and the debilitating depression he struggled with even as he forged his remarkable achievements. This is the story of a man who shaped an industry—and changed the way we look at our world. “The Man Who Sold America shows us the advertising industry well before the age of Mad Men…' “The Man Who Sold America pulls back the curtain and shows us a remarkable life spent shaping much of the world we know today.” “Lasker's influence extended well beyond the confines of the advertising world” “…the promotional brilliance of Lasker and his shop helped turn Kleenex, Pepsodent toothpaste, Quaker Oats, Goodyear tires and Palmolive soap into household brands.” | |||
| My First Time: Top Ad Creatives Talk about Their First Commercial (Ad or Site) and What They Learned from It by Phil Growick | 17 Sep 2012 | 06:18:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/143401 to listen full audiobooks.
Title: My First Time: Top Ad Creatives Talk about Their First Commercial (Ad or Site) and What They Learned from It
Author: Phil Growick
Narrator: Nicole Vilencia, Mike Chamberlain
Format: Unabridged Audiobook
Length: 6 hours 18 minutes
Release date: September 17, 2012
Genres: Marketing & Advertising
Publisher's Summary:
All you've heard about the crazy world of advertising doesn't even come close. From the top ad people all over the world—the ones who create the best television commercials and ads: the ones you love, the ones you remember, the ones you wish you had thought of yourself—come their own stories, in their own words, about the first work they ever did … and lived to talk about, barely. They talk about the zaniness and craziness; they talk about the good guys and the bad girls, and vice versa; they talk about things you think can only happen on television or in the movies but actually happened to these people. You may not believe what you hear, but in the ad world, you may not believe what you see, either. Here are some of the top creative leaders whose stories you'll hear: Mark Fitzloff (Partner, Co-Executive Creative Director, Wieden & Kennedy, Portland) Susan Credle (Chief Creative Officer, N.A., Leo Burnett) Janet Kestin (Co-Founder, SWIM, Canada) Wayne Best (Co-Founder, COG NYC) Carlos Vaca (President, Chief Executive Officer, BBDO Mexico) Roger Baldacci (EVP, Executive Creative Director, Arnold Worldwide) R. Vann Graves (EVP, Executive Creative Director, McCann Worldgroup, New York) Robert Clifton, Jr. (Former Executive Creative Director, Burrell Communications) Rob Strasberg (Co-CEO, Chief Creative Officer, DONER) David Baldwin (Lead Guitar, Baldwin &) William Rosen (Consulting Partner, VSA Partners) Matt Eastwood (Chief Creative Officer, DDB, New York) Marcus Rebeschini (Chief Creative Officer, Asia, Young & Rubicam) Kevin McKeon (Executive Creative Director, StrawberryFrog, New York) Kevin Roddy (Chairman/Chief Creative Officer, Riney, SF, Chairman, The One Club) Gerry Human (Executive Creative Director, Ogilvy & Mather, London) Jamie Barrett (Partner, Executive Creative Director, Goodby, Silverstein & Partners) Dom Maiolo (Executive Creative Director, Leo Burnett, Chicago) Darren Moran (Former Chief Creative Officer, draftfcb, New York) | |||
| Brag!: The Art of Tooting Your Own Horn Without Blowing It by Peggy Klaus | 01 Aug 2005 | 02:57:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/143400 to listen full audiobooks.
Title: Brag!: The Art of Tooting Your Own Horn Without Blowing It
Author: Peggy Klaus
Narrator: Peggy Klaus
Format: Abridged Audiobook
Length: 2 hours 57 minutes
Release date: August 1, 2005
Ratings: Ratings of Book: 4.8 of Total 5
Ratings of Narrator: 4.5 of Total 2
Genres: Marketing & Advertising
Publisher's Summary:
It is well documented that working hard isn't enough to keep your professional star rising: Self-promotion is recognized as one of the most important attributes for getting ahead. But learning to share your talents and successes without coming across as smug or rehearsed is a tricky skill. Now, Peggy Klaus, top communication and leadership coach, has developed a program that will teach anyone to brag - and get away with it. Filled with practical examples of ways in which people in various work-life stages can promote themselves, Klaus teaches readers to communicate strengths and accomplishments without appearing too opportunistic, eager, egotistical, or self-aggrandizing. Now, anyone can communicate with style and substance - in any situation - and walk away shining like the star they are. | |||
| Heartfelt Marketing: Allowing the Universe to be Your Business Partner by Jacquie Jordan | 29 Apr 2011 | 02:09:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/248027 to listen full audiobooks.
Title: Heartfelt Marketing: Allowing the Universe to be Your Business Partner
Author: Jacquie Jordan
Narrator: Jacquie Jordan
Format: Unabridged Audiobook
Length: 2 hours 9 minutes
Release date: April 29, 2011
Genres: Marketing & Advertising
Publisher's Summary:
Heartfelt Marketing is for the self-inspired entrepreneur who understands their skill set; however, promotion isn’t their forte. – Learn how to get out of your own way and generate business by being of service to others – Release the 5 Pitfalls that spell doom for your revenue. – Discover how the language and intention make a HUGE difference in the sale – Let go of the energetic tackiness in your business exchanges that screams inferiority – Explore the blocks that are getting in the way of business expansion | |||
| The Power of Reputation: Strengthen the Asset That Will Make or Break Your Career by Chris Komisarjevsky | 21 Aug 2012 | 06:29:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/142937 to listen full audiobooks.
Title: The Power of Reputation: Strengthen the Asset That Will Make or Break Your Career
Author: Chris Komisarjevsky
Narrator: Walter Dixon
Format: Unabridged Audiobook
Length: 6 hours 29 minutes
Release date: August 21, 2012
Genres: Marketing & Advertising
Publisher's Summary:
We judge people in business the same way we judge those in our personal lives. We listen to what they say, watch how they behave, and take note of the results of their actions. Success is ultimately built on a foundation of character, communication, and trust. To accomplish our goals, people must believe in us. The Power of Reputation offers business people an action plan for creating the kind of reputation that generates trust, inspires confidence, and paves the way for lasting success. Listeners will discover how to: • identify and reinforce the values behind their reputation • earn respect by respecting others • engage people through constructive, open communication • build strong connections by personalizing their approach to everything they do Featuring interviews with distinguished business figures and containing instructive real-world examples, this audiobook reveals how to leverage the remarkable power of a reputation rooted in authenticity. | |||
| Who Do You Want Your Customers to Become by Michael Schrage | 03 Aug 2012 | 02:48:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/138941 to listen full audiobooks.
Title: Who Do You Want Your Customers to Become
Author: Michael Schrage
Narrator: Erik Synnestvedt
Format: Unabridged Audiobook
Length: 2 hours 48 minutes
Release date: August 3, 2012
Genres: Marketing & Advertising
Publisher's Summary:
Who do you want your customers to become? According to MIT innovation expert and thought leader Michael Schrage, if you aren’t asking this question, your strategic marketing and innovation efforts will fail. In this latest HBR Single, Schrage provides a powerful new lens for getting more value out of innovation investment. He argues that asking customers to do something different doesn’t go far enough—serious marketers and innovators must ask them to become something different instead. Even more, you must invest in their capabilities and competencies to help them become better customers. Schrage’s primary insight is that innovation is an investment in your client, not just a transaction with them. To truly innovate today, designing new products or features or services won’t get you there. Only by designing new customers—thinking of their future state, being the conduit to their evolution—will you transform your business. Marketing executives, brand managers, strategic innovators, and entrepreneurs alike should understand how successful innovation rebrands the client and not the product. A requisite question for its time, Who Do You Want Your Customers To Become will liberate you and your team from ‘innovation myopia’—and turn your innovation efforts on their head. | |||
| The Selling Edge: Winning over Today’s Business Customers by Michael Levokove | 01 Jan 2007 | 05:00:00 | |
Please visit https://thebookvoice.com/podcasts/1/audiobook/137234 to listen full audiobooks.
Title: The Selling Edge: Winning over Today’s Business Customers
Author: Michael Levokove
Narrator: Noah Waterman
Format: Unabridged Audiobook
Length: 5 hours 0 minutes
Release date: January 1, 2007
Genres: Marketing & Advertising
Publisher's Summary:
Today’s marketplace is a fast-changing and highly competitive environment. With the downsizing of corporate America, businesses are being called upon to do more with less, and must work longer and harder to maintain and increase their sales. This book breaks new ground by concentrating on challenges facing the sales manager, detailing the steps to be taken to develop a high-performance sales organization. Focusing on business-to-business selling, it takes a comprehensive look at top performing salespeople and identifies the methods that have made them successful. Here you will find practical suggestions for cold calling and objection handling and develop techniques to uncover your customer’s problems. You will learn the value of the consultative selling approach, how to maximize your face-to-face visits with customers, and finally, a straightforward technique for closing. | |||
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