Life in Private Staffing – Details, episodes & analysis

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Life in Private Staffing

Business

Frequency: 1 episode/157d. Total Eps: 133

Welcome to Life in Private Staffing, where success knows no bounds, whether you're aboard a yacht, jet-setting on private planes, managing palaces, households, or cozy chalets. Join Philippa and her guests each month as they unravel recruitment tidbits and the secrets to triumph in the world of private staffing. Whether you're a recruiter, job seeker, or are already working in the realm of UHNWI, this monthly podcast educates and inspires, taking a deep dive into the fascinating opportunities and challenges of the industry 💫

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http://www.silverswanrecruitment.com
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https://www.silverswanrecruitment.com
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S7 E12: Tony Jazz - From Five-Star Hotels to Private Butlering

Season 7 · Episode 12

Wednesday, September 16, 2026 • Duration 45:00

What does it really take to build a career as a traditional Butler at the highest levels of luxury hospitality and private service?

In this episode of Recruitment Diaries: Life in Private Staffing, Philippa is joined by Tony Jazz, an experienced Butler whose career has taken him through some of London’s most prestigious five-star hotels, including The Connaught, Claridge’s and The Savoy, before moving further into private service, events and consultancy.

Tony’s career has been built on hard work, adaptability and a willingness to step into situations he had never experienced before. From arriving at the office at 6am to master a completely unfamiliar role, to luxury procurement, managing Butler teams and creating memorable experiences for high-profile guests, his story is a brilliant example of where saying yes to opportunities can take you.

Together, Philippa and Tony discuss the evolution of traditional Butlering, moving between five-star hotels and private service, and why formal training can teach you the fundamentals — but experience, intuition and understanding your Principal are what truly make an exceptional Butler.

In this episode, Philippa and Tony cover:

🏨 Building a career through some of London’s leading five-star hotels
🎩 Traditional Butlering and the standards behind exceptional service
📈 Stepping into unfamiliar roles and proving yourself through hard work
🥂 Luxury procurement, private dining and high-level guest experiences
👥 Progressing into Senior Butler roles and managing Butler teams
🏡 Moving from luxury hotels into private households and private service
🎓 Butler academies vs learning through real-world hospitality experience
💭 Imposter syndrome, confidence and learning to think on your feet
🤝 Why every Principal requires a completely different style of service
✨ The importance of knowing when to be present — and when to step back

Whether you’re an aspiring Butler, already working within UHNW private households, considering a move from luxury hospitality into private service, or simply fascinated by the traditions and standards behind exceptional Butlering, this episode offers a brilliant insight into a career built over decades at the highest level.

Resources & Links

🌐 Visit: www.silverswanrecruitment.com🎧 Follow Recruitment Diaries: Life in Private Staffing on Spotify & Apple Podcasts📱 Follow us on Instagram: @silverswanrecruitment & @silverswanpodcast⭕ Join the Silver Swan Inner Circle: innercircle.silverswanrecruitment.com

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S7 E11 - Andrii Oliinyk: From Superyachts to Royal Palaces: Life as a UHNW Butler

Season 7 · Episode 11

Tuesday, August 25, 2026 • Duration 52:51

What does it really take to build a career as a Butler at the very highest level of private service?

In this episode of Recruitment Diaries: Life in Private Staffing, Philippa is joined by Andrii Oliinyk, an experienced Head Butler whose career has taken him from an engineering degree and supermarket job to superyachts, a Royal residence in the Middle East and a UHNW private household in London.

Andrii's route into private service was anything but traditional. Rather than starting at a prestigious Butler Academy, he learned on the job, continually upskilled and built an international career through hands-on experience.

Together, Philippa and Andrii discuss the realities of working at the highest levels of private service, why no two households are ever the same, adapting between Royal and UHNW environments, and why even the most experienced Butlers never stop learning.

In this episode, Philippa and Andrii cover:

✨ Breaking into private service without the traditional Butler Academy route
🛥️ Starting a career in superyachts and learning luxury service from the ground up
👑 Five years working inside a Royal residence in the Middle East
🌍 Moving from Middle Eastern Royal service to a UHNW private household in London
🏡 Why every private household has completely different standards and expectations
🍽️ Silver service, VVIP standards and training other Butlers
🤝 Leadership, teamwork and building exceptional private household teams
💡 Why adaptability and continuous learning are essential for a successful Butler career

Whether you're an aspiring Butler, House Manager, Estate Manager, Private PA, or already working within UHNW private households, this episode offers a fascinating insight into what it really takes to build a career at the highest level of private service.

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In Memory of Mason Haynes | Life Behind the A-List Bodyguard

Wednesday, August 19, 2026 • Duration 01:04:53

We were deeply saddened to hear of the recent passing of Mason Haynes.

Mason joined us on the podcast back in Season 1 to share stories from an extraordinary career in close protection — a life that took him around the world, working with high-profile individuals and experiencing places and situations most of us could only imagine.

Throughout our conversation, what stood out wasn't simply the remarkable career Mason had built, but his perspective on people, experience and life itself.

Speaking about everything his career had given him, Mason said:

“I’ve travelled so much and seen so much and been exposed to so much… I’m grateful for that. I feel that it’s made me a much broader, rounder person.”

In memory of Mason, we wanted to reshare this conversation and give our community the opportunity to hear his stories, experiences and wisdom once again.

Our thoughts are with Mason’s family, friends and everyone who knew and worked alongside him.

Rest in peace, Mason.🤍

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S7 E10 - Patricia Levinson: Your Career Doesn't Have to Be Linear | Returning to Private Staffing

Season 7 · Episode 10

Tuesday, July 7, 2026 • Duration 39:14

What if leaving private staffing was the very thing that made you better at it?

In this episode of Recruitment Diaries: Life in Private Staffing, Philippa is joined by Patricia Levinson, a House Manager and Executive Assistant based in Manhattan, whose career has taken anything but a traditional path.

From owning and running a hotel in Costa Rica to managing private properties, raising a family, working in financial services and eventually returning to private service, Patricia shares how every stage of her journey has shaped the professional she is today.

Together, Philippa and Patricia discuss why transferable skills matter, the realities of stepping away from the industry, and how perseverance helped Patricia secure the role she'd always hoped for.

In this episode, Philippa and Patricia cover:

✨ Breaking into private staffing unexpectedly
🏡 Running a hotel and managing luxury private properties in Costa Rica
👨‍👩‍👧 Taking a career break to raise a family
💼 Returning to private service after years outside the industry
📈 Why transferable skills create stronger House Managers and Executive Assistants
🤝 Leadership, team management and seeing the bigger picture
🌍 Building a career across Costa Rica, Connecticut and New York
💡 Why perseverance is one of the most valuable qualities in private staffing

Whether you're an aspiring House Manager, Estate Manager, Executive Assistant, Personal Assistant, or already working within UHNW private households, this episode is packed with practical advice, honest reflections and career inspiration.

Resources & Links

🌐 Visit: www.silverswanrecruitment.com🎧 Follow on Spotify & Apple Podcasts📱 Follow us on Instagram: & 💬 Join one of our global private staffing communities: enquiries@silverswanrecruitment.com

S7 E9: Will Graham - From Celebrity Households to Freelance Success | A Career as a Private PA

Season 7 · Episode 9

Thursday, June 25, 2026 • Duration 45:26

What does it really take to build a successful career as a Private PA?

In this episode of Life in Private Staffing, Philippa is joined by experienced Private PA Will Graham, who shares his journey through the world of private households, celebrity support, freelancing and lifestyle management.

Having worked with high-profile principals across a variety of sectors, Will offers a fascinating insight into the realities of working behind the scenes for UHNW individuals, navigating discretion, building trust and creating long-lasting professional relationships.

Together, Philippa and Will discuss how the role of a Private PA has evolved, the opportunities available within private staffing today, and the skills that truly set exceptional candidates apart.

In this episode, Philippa and Will cover:

✨ How Will landed his first Private PA role
🎭 Working with celebrity and high-profile principals
🤝 Building trust and maintaining discretion
💼 Freelance vs permanent Private PA opportunities
🧠 Why emotional intelligence is a superpower in private staffing
📱 Technology, AI and the future of private support roles
🌍 Relocating outside London and building a flexible career
👔 Being a male PA in a traditionally female-dominated industry
🏡 The realities of supporting UHNW households and individuals

This episode is packed with practical advice, career insights and honest reflections for anyone considering a career in private staffing, personal assistance or lifestyle management.

Resources & Links:

🔗 Visit www.silverswanrecruitment.com
🎧 Follow Life in Private Staffing on Spotify & Apple Podcasts
📱 Follow us on Instagram: @silverswanrecruitment & @silverswanpodcast
💬 Interested in joining one of our global private staffing communities? Email

S7 E8: Thiabut Barbe - From Superyachts to Royal Palaces | Leading 300 Staff in Private Service

Season 7 · Episode 8

Wednesday, June 3, 2026 • Duration 46:16

What does it really take to manage luxury service at the very highest level?

In this episode of Life in Private Staffing, Philippa is joined by hospitality and estate management expert Thibaut Barbé, whose incredible 30-year career has taken him from luxury cruise ships to the world’s largest superyachts, royal palaces in the Middle East and large-scale UHNW estates across the globe. 🌍✨

Thibaut shares how he built an international career in private service, eventually managing a 25,000sqm royal palace and leading teams of more than 300 staff across multiple departments and nationalities.

Together, Philippa and Thibaut discuss the realities of managing world-class hospitality operations behind the scenes — from recruitment, training and leadership to service standards, operations and building high-performing teams within ultra-high-net-worth environments.

They also dive into one of the biggest mistakes managers make in luxury hospitality and private service: micromanagement.

In this episode, Philippa and Thibaut cover:
⚓️ Working aboard luxury cruise ships and superyachts
🛥️ Life onboard one of the world’s largest superyachts
🏛️ Managing royal palaces and UHNW estates in the Middle East
👥 Leading and recruiting teams of 300+ staff
✨ Building exceptional luxury service standards
🌍 Working across multiple countries and cultures
📈 Why empowering staff creates stronger operations
🏡 The realities of estate management and private household leadership
💼 Transitioning between yachting, hospitality and UHNW environments

This episode offers a fascinating insight into the people, leadership and operations behind some of the world’s most exclusive private environments.

Resources & Links:
🔗 Visit www.silverswanrecruitment.com
🎧 Follow Life in Private Staffing on Spotify & Apple Podcasts📱 Follow us on Instagram: @silverswanrecruitment & @silverswanpodcast💬 Interested in joining one of our global private staffing communities? Email

S7 E7: Elle Webster - Chief Stewardess to Entrepreneur, Life After Superyachts

Season 7 · Episode 7

Thursday, May 21, 2026 • Duration 41:14

What is it REALLY like building a long-term career in the superyacht industry?

In this episode of Life in Private Staffing, Philippa is joined by former Chief Stewardess Elle Webster to discuss her decade-long career working onboard luxury superyachts across the world — from busy charter seasons and shipyard builds to global itineraries, UHNW lifestyles and the intense realities of life at sea.

Elle shares how she entered the yachting industry at just 20 years old, worked her way up through the interior department, and eventually became Chief Stewardess managing high standards, demanding schedules and luxury service at the very highest level.

They discuss everything from crew retention, Below Deck misconceptions and the pressures of modern yachting — to working onboard with your partner, transitioning into motherhood, and building a business after leaving the industry.

Now the founder of Maison by Elle, a luxury home organisation business supporting high-net-worth clients, Elle explains how the skills developed in yachting — organisation, anticipation, time management and attention to detail — continue to shape her career today.

In this episode, Philippa and Elle cover:
⚓️ Building a career in the luxury yachting industry
🌍 Working across global itineraries and shipyard builds
👀 What Below Deck gets right… and wrong
💼 Why crew longevity matters in yachting
❤️ Working and living onboard as a couple
👶 Transitioning from yachting into motherhood
🏡 Launching a luxury home organisation business after yachting
✨ How superyacht standards transfer into UHNW households

An honest and insightful conversation about luxury service, life behind the scenes on superyachts, and navigating career evolution after yachting.

Resources & Links:🔗 Visit ⁠www.silverswanrecruitment.com⁠🎧 Follow on Spotify or Apple Podcasts📱 Join our Silver Swan Communities – email ⁠⁠💬 Follow us on Instagram @silverswanrecruitment, @silverswanpodcast and LinkedIn Silver Swan Recruitment

S7 E6 - Steven Walker - From the Royal Navy to Royal Households - 40 Years in Private Service Across 5 Continents

Season 7 · Episode 6

Wednesday, May 6, 2026 • Duration 46:16

What does a 40-year career in private service really look like?

In this episode of Life in Private Staffing, Philippa is joined by Steven — an industry professional whose career spans decades, continents, and some of the most prestigious private households in the world.

From his early days in the Royal Navy, Steven shares how discipline, structure and opportunity led him into private service — landing roles working with royalty, UHNW families, and global principals across Europe, the Middle East, and beyond.

Having worked across five continents in roles ranging from butlering and house management to palace operations and staff training, Steven offers a rare, honest insight into how the industry has evolved — and what it really takes to succeed at the highest level today.

They discuss everything from travelling the world with UHNW families, managing large-scale private households, and working within royal environments — to the modern reality of smaller teams, faster-paced roles, and changing expectations in luxury service.

In this episode, Philippa and Steven cover:

💼 Transitioning from the Royal Navy into private service
🌍 Working with royalty and UHNW families across 5 continents
✈️ The reality of travelling roles and global private households
🏠 The shift from large teams to smaller, more dynamic structures
🎯 Why discipline, adaptability and discretion are essential
📈 How the private staffing industry has evolved over time
🎓 Moving into training and giving back to the next generation

A fascinating, behind-the-scenes look at a career built at the very top of private service — and an honest reflection on how the industry is changing.

Resources & Links:

S7 E5: Alice Bornarel - The Role Every UHNW Household Needs (But Rarely Has)

Season 7 · Episode 5

Friday, April 3, 2026 • Duration 38:57

What if running a private household required more than just hiring staff?

In this episode of Life in Private Staffing, Philippa is joined by Alice Bournarel, a private household consultant supporting UHNW families with everything from recruitment and training to operations and bespoke event management.

With over 13 years of experience across private households, yachts, and international residences, Alice shares how she built her career from the ground up — and why she has now launched her own business to support households in a more flexible, consultancy-style capacity.

They discuss the reality behind managing private homes, the gaps many households don’t realise they have, and why structure, clarity, and training are key to building a high-performing team.

💼 A unique, consultancy-style role within private households
🏠 The difference between hiring staff and building a functioning household
🧠 Why structure, systems, and onboarding are often overlooked
🌍 The challenges of managing teams across different cultures
📈 Why demand for flexible household support is growing

A fascinating insight into the behind-the-scenes reality of running a UHNW home — and the role most households don’t even realise they need.

🔗 Visit ⁠www.silverswanrecruitment.com⁠
🎧 Follow Life in Private Staffing on Spotify or Apple Podcasts
📱 Join our Silver Swan Communities – email ⁠enquiries@silverswanrecruitment.com⁠
💬 Follow us on Instagram @silverswanrecruitment, @silverswanpodcast and LinkedIn Silver Swan Recruitment

In this episode, Philippa and Alice cover:Resources & Links:

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S7 E4: Weslley Frick - Building Confidence Through Sport in UHNW Households

Friday, March 20, 2026 • Duration 34:51

What if childcare in UHNW households went beyond traditional roles?

In this episode of Life in Private Staffing, Philippa is joined by Wesley, a specialist working with children in private households to build confidence, discipline, resilience and fitness through personalised coaching.

From his background in sport to launching his own business in Dubai, Wesley shares how he has carved out a unique role within private staffing — working closely with families to support children’s development through structured, one-to-one programmes.

They discuss the importance of sport in early development, the responsibility that comes with working so closely with children, and why more UHNW families are investing in specialist support beyond traditional childcare.

In this episode, Philippa and Wesley cover:

💼 A unique and emerging role within private households
🧠 How sport builds discipline, confidence and resilience in children
🌍 Working with UHNW families across different cultures
🏠 The reality of working one-to-one with children in private environments
📈 Why demand for specialised childcare support is growing

A fascinating insight into a side of private staffing that many people don’t even realise exists.

Resources & Links:

🔗 Visit www.silverswanrecruitment.com
🎧 Follow Life in Private Staffing on Spotify or Apple Podcasts
📱 Join our Silver Swan Communities – email enquiries@silverswanrecruitment.com
💬 Follow us on Instagram @silverswanrecruitment, @silverswanpodcast and LinkedIn Silver Swan Recruitment

Life in Private Staffing – Details, episodes & analysis

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Life in Private Staffing – Details, episodes & analysis

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