Explore every episode of the podcast Let's Talk Dispatch
| Title | Pub. Date | Duration | |
|---|---|---|---|
| Optimizing 911: Tackling Police Shortages with Priority Dispatch Solutions | 04 déc. 2024 | 00:43:57 | |
In this episode, we’re joined by Jason Barbour, a 911 industry leader with over 30 years of experience, and Dave Warner, a retired law enforcement professional with 15 years at Priority Dispatch. Together, they tackle the growing challenge of police shortages, sharing how Priority Dispatch’s Police Priority Dispatch System (PPDS) and ProQA interface are helping agencies streamline call handling, integrate alternate responses, and reduce the burden on officers. Priority Dispatch Corporation is a global leader in dispatch protocol solutions, dedicated to enhancing emergency communication systems through cutting-edge technology and comprehensive training. Don’t miss this insightful discussion on the future of 911 and public safety! https://www.prioritydispatch.net/ https://www.emergencydispatch.org/ Socials https://www.linkedin.com/company/priority-dispatch/mycompany/verification/ https://www.linkedin.com/company/international-academies-of-emergency-dispatch/posts/?feedView=all https://www.facebook.com/PriorityDispatchCorp https://www.facebook.com/InternationalAcademiesofEmergencyDispatch IG https://www.instagram.com/prioritydispatch/ https://www.instagram.com/the_iaed/ Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Voices from the Communication Center | Stories from 911 Dispatchers | 27 nov. 2024 | 00:32:35 | |
Introducing the first installment of Voices from the Communication Center—a powerful segment spotlighting the real stories, advice, and daily realities of 911 dispatchers who serve as the lifeline in your community. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Be our next guest or share your story on Let's Talk Dispatch Podcast | 20 nov. 2024 | 00:10:17 | |
Have a story to share? The Let's Talk Dispatch Podcast is all about amplifying the voices of dispatchers and emergency services professionals! Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| From Crisis to Care: Mental Health Support for First Responders Guest Danny McAtee | 13 nov. 2024 | 01:04:16 | |
In this episode, I’m joined by Danny McAtee, the Director of Peer Support for Runestone Ranch, Danny is a seasoned EMS professional with over 20 years of experience in emergency services. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Staying Ahead of the Game: Proactive Mindsets in Public Safety Dispatch Guest Matt Glogolich | 06 nov. 2024 | 01:01:45 | |
In today’s episode, we’re joined by a Fire/EMS Manager Matt Glogolich. With almost 14 years of dedication to Public Safety Communications, Matt has climbed the ranks from an entry-level dispatcher to a leadership position, overseeing Fire and EMS operations. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Setting the Standard: formalizing 911 dispatcher training with Jessica Snead | 30 oct. 2024 | 00:38:08 | |
In this episode, we sit down with Jessica Snead, Program Coordinator and Lead Instructor at the Houston Community College 911 Dispatch Academy. With nearly a decade of hands-on dispatch experience, Jessica has worked across all emergency service disciplines, rising to a supervisory role and now actively training the next generation of dispatchers. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Exploring the Paranormal to Highlight First Responder Mental Health | Guest Jeremy LeFever | 23 oct. 2024 | 00:59:07 | |
In this episode, I’m joined by Jeremy, a dedicated firefighter and the leader of Beyond the Badge Paranormal. With 18 years of experience in emergency services, Jeremy shares his personal journey through mental health challenges and his passion for raising awareness on these critical issues. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| From Classroom to Comm Center: A Conversation with Ontario's Seneca College Students | 16 oct. 2024 | 00:54:15 | |
In this special episode of The Let’s Talk Dispatch Podcast, we're shaking things up with a conversation that goes both ways! Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Navigating Leadership in 911 with Matthew King | 09 oct. 2024 | 01:02:22 | |
In this episode of Let's Talk Dispatch, we welcome Matthew King, a seasoned 911 professional with over 19 years of experience. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Solving 911 Staffing Challenges with Contract Dispatchers: GetResQ911 | 25 sept. 2024 | 00:50:35 | |
In this episode of Let’s Talk Dispatch, we’re thrilled to welcome back Jenn Marshall for her second appearance! You can learn more at getresq911.com Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| A good mentor goes a long way in 911 with Regina Milkovich and Cynthia Hudson | 18 sept. 2024 | 01:03:10 | |
On this Episode of Let’s Talk Dispatch we are joined by Regina Milkovich and Cynthia Hudson, seasoned dispatch supervisors at the Goodyear Police Department in Arizona. With a combined 45+ years of experience, these two share a deep passion for improving morale in dispatch centers. In this episode, they discuss the importance of taking baby steps to create a positive work environment, the value of finding a work BFF, and how mentorship can transform a team. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| What it takes to hire, train and support 911 dispatchers with Wendy Lotman | 11 sept. 2024 | 00:58:02 | |
Our guest today on the Let's Talk Dispatch Podcast brings over 26 years of experience in public safety and emergency management. Having worked as a dispatcher, trainer, and manager, Wendy recently transitioned to the private sector, and today she’s sharing her wealth of knowledge on what it takes to hire, train, and support successful dispatchers. We’ll explore the key job skills new dispatchers need to thrive, strategies to prevent burnout in their critical first year, and Wendy’s unique perspective on career advancement within the industry. Whether you’re just starting in dispatch or looking to move up, this episode is filled with actionable advice from a seasoned professional. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| The Staffing Struggle: Insights from Dispatcher Jennifer Boht | 04 sept. 2024 | 00:56:04 | |
In this episode of Let's Talk Dispatch, we're joined by Jennifer Boht, a seasoned dispatcher with over nine years of experience in the field. Jennifer's passion for dispatching goes beyond just answering calls—she's committed to shedding light on the critical staffing issues that affect dispatchers and departments alike. Tune in as we dive into the real-world challenges of understaffing, its impact on mental health, and how it shapes the day-to-day experiences of those behind the console. Whether you're a dispatcher or simply interested in the inner workings of emergency response, this conversation is a must-listen! Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Five Oooh! Podcast with Let’s Talk Dispatch | 28 août 2024 | 00:47:15 | |
Todays episode of Let's Talk Dispatch is a special recording with the Five Oooh Podcast. Beyond just a brand, Never Forgotten has become a beacon for those who dream big, encouraging new recruits to join the force and connecting individuals with shared goals. Haley’s commitment to amplifying voices within her community also led her to launch the Five OOOH! Podcast, where she highlights local heroes and the stories that need to be heard. With a focus on creating positive change, Haley looks forward to continuing her mission of supporting and uplifting the first responder community. we shine a light on the crucial role of dispatchers with special guest Ashley Valenzuela, also known as The Raspy Dispatcher. Ashley shares her experiences from behind the scenes, where dispatchers act as the lifeline between the public and first responders, managing emergencies with calm and precision. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| The Future of 911 is Education | Maribel Alonzo | 21 août 2024 | 00:31:25 | |
Today, we are thrilled to have Maribel, the 9-1-1 Public Education Coordinator for the RGV911 District, as our guest. Maribel plays a crucial role in public safety by organizing training sessions, monitoring progress at dispatch centers. She is also the mastermind behind the impactful Teach 911 program, which educates students on the proper use of 911 services. In our conversation, we'll delve into Maribel's journey into public safety, her experiences and challenges in the field, and her daily responsibilities. We'll also explore the inspiration behind the Teach 911 program and the advice she has for those considering a career in dispatch. Join us for an insightful discussion on the importance of public education in emergency services and the incredible work Maribel is doing to make a difference. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| A Place for First Responders to Connect | Nik Fiorito | 14 août 2024 | 00:37:18 | |
On todays episode we are joined by Nik, the Chief Strategy Officer of PeerConnect App, an innovative platform designed to support mental health and peer connections. Nik brings a unique perspective to our conversation, not only through his professional role but also through his personal connection to emergency services—his wife is a dispatcher for the Canadian Mental Health Association, with previous experience in police and EMS dispatch. Referred by Cait Lavoie, PeerConnect's Marketing Coordinator, Nik is here to share insights into the app's development, its impact on mental health support for first responders, and the vital role of peer connections in this field. We're excited to dive into Nik's experiences and learn more about how PeerConnect is making a difference. Looking forward to our chat! Connect with Peer Connect FB: https://www.facebook.com/FirstResponseMH LinkedIn: https://www.linkedin.com/company/15846203 X: @FirstResponseMH Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| First Responders You Are Not Alone | Guest Anthony Pantoja & Brian Buss | 07 août 2024 | 00:55:13 | |
Today we are joined by two retired police officers with over a decade of experience in the First Responder field. They are the driving forces behind Runestone Ranch, an organization recently awarded its 501(c)(3) status, dedicated to mental health outreach for first responders. Brian and Anthony have experienced trauma on the job and know firsthand the importance of peer support and mental health resources. They are here to share their personal stories and the critical mission of Runestone Ranch. Their goal is to provide first responders with the knowledge and tools needed to handle trauma and create a safe retreat environment for education and regulation techniques. They are passionate about raising awareness and breaking the stigma associated with seeking help, aiming to change the culture so that first responders feel empowered to seek the assistance they need. Instagram: https://www.instagram.com/runestoneranch/ Website: https://runestoneranch.org Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Turn Mindfulness Practice into a Tool | Josh Grandinetti | 31 juil. 2024 | 00:56:33 | |
My guest today is a Fire Captain and Paramedic with over 14 years of experience as a firefighter and 12 years as a paramedic. Josh is also a meditation instructor who is passionate about promoting the importance of mindfulness meditation for first responders. Josh recently faced a major injury on the job, which, while challenging, gave him the time and opportunity to bring a long-held idea to life. He founded Foundation Fortified, an initiative aimed at supporting first responders through mindfulness and meditation practices. Join us as we dive into Josh's journey, the impact of his injury, and how he is now using his experience to help others in the emergency services community. Instagram: Foundation_Fortified YouTube: Foundation Fortified Website: foundationfortified.org Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Voices from the Communication Center | 24 juil. 2024 | 00:09:56 | |
This episode highlights a new segment from our YouTube channel, Voices from the Communication Center. During this segment, we bring you an inside look at the real stories, advice, and day-to-day realities of the unsung heroes who answer emergency calls in our community daily. Join us as we sit down with three dedicated dispatchers from the San Jose Police Department. Subscribe to The Raspy Dispatcher on YouTube for more episodes featuring incredible dispatchers from around the country, sharing their journeys and expertise. Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Under the Headset | Halcyon Frank | 17 juil. 2024 | 00:35:25 | |
You know her name or face if you’ve been anywhere on the dispatch conference or training circuit. Halcyon Frank is back for this episode of "Let's Talk Dispatch" to tell you about her new venture, Under the Headset with Halcyon. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Streamline the Process | Guest Max Keenan from Aurelian | 10 juil. 2024 | 00:53:46 | |
Join us on this episode of 'Let's Talk Dispatch' as we dive into the future of 9-1-1 centers with a special guest, a private sector startup founder Max Keenan of Aurelian who specializes in building software to automate non-emergency calls for Public Safety Answering Points (PSAPs). Despite never having been a dispatcher themselves, our guest brings a unique perspective on how technology can transform the operations of 9-1-1 centers. We'll explore the evolution of 9-1-1 centers from merely handling emergencies to becoming comprehensive communications hubs for entire cities. Our guest will share insights on how PSAPs can collaborate with private sector partners to solve critical challenges and address the often-overblown staffing issues by reallocating resources to handle the high volume of non-emergent calls more efficiently. Furthermore, we'll delve into high-level discussions on the impact of AI on 9-1-1 dispatchers and how emerging technologies can streamline workflows and enhance the overall efficiency of emergency services. This episode is a must-listen for anyone interested in the intersection of technology and emergency services, and how innovative solutions can shape the future of public safety. Tune in to gain valuable insights and hear about the exciting advancements on the horizon for 9-1-1 centers. Email: max@aurelian.io Linkedin: https://www.linkedin.com/company/82364898/ Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Creating Better Centers | Liz Carver | 03 juil. 2024 | 00:52:36 | |
Our guest today, Liz, brings over 7 years of experience in the world of 911 dispatching. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Crisis IQ Training and Consulting | Robin Barton | 26 juin 2024 | 00:52:43 | |
In this episode, we dive into the incredible journey of Robin Barton, a seasoned professional who has dedicated over a decade to public safety roles, including Communications Officer, Communications Training Officer, Communications Supervisor, Tactical Dispatcher, and Hostage/Crisis Negotiator. Robin's extensive experience in managing crises and maintaining composure under pressure has uniquely positioned her to understand the critical gaps in training for veteran dispatchers. Driven by a passion for continuous learning and improvement, Robin founded Crisis IQ LLC in early 2024. Her company aims to provide advanced training that is not only essential for professional growth but also engaging and inspiring. Join us as we explore Robin's path from public service to becoming a Corporate Trainer and the visionary behind Crisis IQ LLC. X: CrisisIQ Facebook: Crisis IQ LinkedIn: Crisis IQ
Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Tara O'Sullivan EOW 06.19.19 | 19 juin 2024 | 00:08:51 | |
Remembering Officer Tara O'Sullivan Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| ReST for First Responders | Dr. Rita Brock | 12 juin 2024 | 00:56:21 | |
Join us for an insightful chat with Dr. Rita Brock, Senior vice president for moral injury programs at Volunteers of America. Dr. Brock's Resilience Strength Training (ReST) Program has been a game-changer for veterans, and now it's extending its reach to support our first responders. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Turning Feelings into a Response | Brandi Powell | 05 juin 2024 | 00:50:37 | |
In this episode, we are joined by a seasoned Consultant and Trainer with 15 years of experience as a dispatcher, trainer, and system administrator in emergency services. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| 100th Episode Celebration | 29 mai 2024 | 01:31:50 | |
Let’s Talk Dispatch celebrated its 100th episode with a live stream packed with surprise guests and giveaways! If you joined us live, thank you! If you missed it, here's an edited version of our live-streamed episode. A huge shoutout to my incredible guests: Dominique Mathis from Hello911 LLC, Cassie Sexton from Mindbase, and Ryan Dedmon from the 911 Training Institute. Thank you all for your love and support—we couldn’t have made it to episode 100 without you! Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| A Conversation About Diversity, Equity, & Inclusion | Guest R. Tyrone Kelsey | 22 mai 2024 | 00:54:17 | |
Change is hard for anyone, but especially for 911 dispatchers. In this episode, we delve into the challenges of change and much more with Tyrone Kelsey, a subject matter expert in implicit bias, racial diversity, and inclusion. Tyrone creates and delivers innovative curriculums on these topics and serves as 911 Training Institute lead consultant, helping agencies optimize team performance, relationships, and morale. Tune in to gain insights from his extensive experience and expertise. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Tethered at the Hip | Joint Episode with 911 Delta - Tethered 4 Life Podcast | 15 mai 2024 | 00:54:05 | |
Is there an echo in here? Oh no, that's just my guests, Kacey and Anna, hosts of the 911 Delta - Tethered 4 Life Podcast, joining me for a joint episode. Tune in while we discuss each other's journeys and learn more about their podcast. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Beyond the Storm | Rachel Murdock | 08 mai 2024 | 00:47:00 | |
We sit down with Rachel Murdock, a former FBI forensic interviewer turned founder of Beyond the Storm, a company dedicated to guiding trauma survivors and first responders through their healing journey. Rachel's career has been nothing short of remarkable. With years of experience at the FBI, she honed her skills as a forensic interviewer, delving into the depths of human experience to uncover truths and provide support to those in need. Now, she's taken her expertise to new heights by founding a company that offers trauma-informed, evidence-based mental health counseling, free from judgment and stigma. Join us as Rachel shares her insights, experiences, and the lessons she's learned along the way. From her time at the FBI to her current endeavors in mental health advocacy, Rachel's journey is both inspiring and illuminating. Tune in to discover how Rachel is making a profound impact in the lives of trauma survivors, first responders, and countless others, and learn how her approach to healing through trauma is changing the conversation around mental health. Beyond the Storm Behavioral Health - FB: https://www.facebook.com/profile.php?id=61557603728527, Insta: https://www.instagram.com/beyondthestormkc?igsh=Mmc0czh3NzhubTdn&utm_source=qr - Website - www.beyondthestormkc.com First Responder Behavioral Health Network (FRBN) - https://www.facebook.com/profile.php?id=61557774963724 Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| The Healthy Dispatcher | Kris Inman | 01 mai 2024 | 00:51:26 | |
Today on Let's Talk Dispatch the raspy dispatcher meets the Healthy Dispatcher's own Kris Inman! Kris brings over 28 years of experience to the table and has moved on from their role in dispatch to the director of Program Development at The Healthy Dispatcher. Join us as we talk about their journey in dispatch, how important taking care of ourselves in this demanding line or work is, as well as some tools to add to your tool belt. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Prepared 911 Technology | Sondra Wesley | 24 avr. 2024 | 00:38:45 | |
In this episode of Let's Talk Dispatch, we're joined by Sondra Wesley who works with our partners at Prepared. With over 30 years of invaluable experience in public safety, Sondra shares her remarkable journey and insights gained along the way. Together, we delve into the cutting-edge technology that Prepared is bringing to our communication centers, revolutionizing the way we handle emergencies. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| The Traveling Dispatcher | Jennifer Marshall | 10 avr. 2024 | 00:53:13 | |
Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| NENA Enhanced PSAP Registry and Census | Stacy Miller and Katie Decker | 03 avr. 2024 | 00:58:47 | |
In this episode of Let's Talk Dispatch we're bringing you a special 2-for-1 deal courtesy of NENA, the 911 association! Join us as we sit down with Katie, EPRC PSAP Program Manager, and Stacy, EPRC Commercial Program Manager, who together boast over 40 years of experience in PSAPs. They're here to share insights from their journey and introduce an exciting new service created by NENA, designed to empower everyday dispatchers. And trust us, it's a game-changer—I can vouch for it firsthand! Tune in to discover how this innovative tool is revolutionizing emergency response. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Grab A Snack | RJ Sosna - Dispatch Supervisor | 27 mars 2024 | 00:58:36 | |
In this episode of Let's Talk Dispatch, our guest brings a wealth of experience to the table. With 23 years in dispatching and currently serving as a shift supervisor, they've seen it all. But what sets them apart is their 31 years of public safety experience, starting as a volunteer firefighter at just 16. Join us as we dive into their journey, from the early days on the front lines to the crucial role of dispatch operations. Tune in for valuable insights and lessons learned from a lifetime dedicated to keeping communities safe. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Dispatch Olympics | Jeremie Meyer | 20 mars 2024 | 01:05:13 | |
Join us on Let's Talk Dispatch as we chat with Jeremie, a seasoned public safety leader with over 32 years of experience. From their role as a registered Public Safety Leader (RPL) to nearly two decades of instructing with APCO as an instructor, Jeremie's journey is nothing short of inspiring. Tune in as we explore Jeremie's remarkable career highlights and glean insights from their wealth of experience in emergency response. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Selling Tickets to the Circus | Robbie McCormick | 06 mars 2024 | 01:05:13 | |
In the latest installment of Let's Talk Dispatch, I have the pleasure of conversing with Robbie McCormick, Deputy Director of Administration, whose illustrious career spans over 15 years of dedicated service. With extensive experience in various settings, ranging from large agencies to small, rural communities and bustling metropolises, Robbie brings a wealth of wisdom and insight to the table. Join us as we delve into their invaluable expertise and glean insights into their refined approach to the job. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Cruising Down Disaster Ave | Jane Plympton | 28 févr. 2024 | 01:10:53 | |
Join us as we sit down with Jane Plympton, a dedicated dispatcher and trainer with over 12 years of experience in Police, Fire, and EMS services in Southeastern Montana. We chat about handling emergencies in a rural setting and fostering a positive workplace culture. Jane shares invaluable insights gained from her extensive background, shedding light on the challenges and triumphs of the profession. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Never Feel Helpless Again | Renee Monestero- Dispatcher | 21 févr. 2024 | 01:01:45 | |
In this episode, we sit down with a seasoned dispatcher and dedicated EMT with over three decades of combined experience. With 17 years in dispatch, 22 years in EMS, and 14 years of teaching, our guest brings a unique perspective to emergency services. Join us as we explore their journey, from handling high-pressure situations to educating future dispatchers and fire personnel in Wisconsin—another episode you won't want to miss. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| One Last Call | Guest Patricia Aaron - Retired Dispatch Supervisor | 14 févr. 2024 | 00:33:12 | |
Today, my guest has been dispatching for 28 years, currently holding the position of communications supervisor. When you tune in for this episode, they will be officially retired! Congratulations on your retirement, Patricia, and thank you for 28 years of service to your community. We appreciate you sharing your journey with us on Let's Talk Dispatch. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Central Square Technologies | |Kevin Wattenbarger Director of Sales for 911 Call Handling | 07 févr. 2024 | 00:55:02 | |
Join us in this episode as we sit down with Kevin Wattenbarger, the Director of Sales for 911 call handling at CentralSquare Technologies. With over 25 years of experience in public safety and communications software, Kevin shares insights from his diverse background, including serving as a Deputy Sheriff of Wake County, NC, and his time in the U.S. Air Force in Combat Communications. Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Our Conference Experience | Be The Difference 2024 | 01 févr. 2024 | 00:16:17 | |
Conferences hold a unique charm, particularly those focused on emergency dispatchers. Our profession remains largely unfamiliar to many, yet a few times a year, hundreds of individuals eagerly travel by car or plane, driven by the sole purpose of connecting and learning from those who have faced challenging calls, gained valuable insights, discovered innovative approaches to age-old tasks, and are eager to share their knowledge with those on the front lines. Recently, I had the privilege of participating in the second annual Be The Difference conference held in Knoxville, TN. This event, hosted by the Denise Amberlee Foundation and in collaboration with The Healthy Dispatcher, stands out as a poignant example of a tragic story evolving into an inspirational mission. I am genuinely grateful for the opportunity to attend, be a vendor, and play a role in this transformative gathering. A special acknowledgment goes to the Denise Amberlee Foundation for consistently setting the standard in dispatcher training. The extended sessions, comprehensive workbooks provided to attendees, and the impactful supersessions collectively create an environment dedicated to education and making a real difference. It's heartening to see organizations like the Denise Amberlee Foundation leading the way in elevating the training standards for dispatchers. Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Combat Complacency | Kim Fuller Dispatcher | 24 janv. 2024 | 00:53:21 | |
Join me in welcoming our guest, Kim, who brings 19 years of invaluable experience in law enforcement dispatch to our episode today. Formerly holding the esteemed position of Chief Communications Officer, Kim humbly describes herself as a 'knower of much and master of none.' In this engaging episode, we explore Kim's rich journey through the realms of dispatch, tapping into her extensive experience and unique insights. From tactical dispatching to leadership roles and the complexities of balancing family life, Kim's narrative paints a vivid picture of the multifaceted world of emergency services. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Just Being Awesome | Cammie Haney Dispatch Director | 17 janv. 2024 | 00:59:01 | |
Joining us today is an exceptional guest Cammie Haney with over 17.5 years of hands-on experience in dispatching within a small rural center. Beyond her extensive dispatch tenure, she's spent 14 years as a training officer, nurturing the next generation of dispatch professionals. Notably, she's also served as the coordinator of a local multi-agency peer support team and a member of Oregon's APCO wellness committee for the last 1.5 years. Join us as we tackle this career and her ability of just being awesome. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Never Stop Learning | Nikki McGuire Dispatcher | 10 janv. 2024 | 00:40:37 | |
My guest today has been dispatching for longer than she has not been. Starting this career at 19 years old, this seasoned professional, Nikki McGuire, has a wonderful perspective on the changes she has witnessed in this field over the years. Time sure does fly when you're having a good time, and we talk all about it in this episode. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Not Everyone is Horrible | Rochelle Esparza Dispatcher | 03 janv. 2024 | 00:58:03 | |
Today's guest, Rochelle Esparza, brings over a decade of experience in dispatch. Her roles as department training coordinator, supervisor, and union president showcase her dedication. Rochelle's drive to equip dispatchers for active shooter situations is deeply rooted in her grandfather's involvement during the Columbine shooting. Join us for an insightful conversation as we learn from Rochelle's wealth of experience and expertise Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Where to Connect and Happy Holidays! | 27 déc. 2023 | 00:06:59 | |
This week we are taking a break! But we did just want to thank you for your hard work during the holiday season and remind you of all the places you can connect with The Raspy Dispatcher. Make sure to check us out on all the socials and check out theraspydispatcher.com Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Dispatch Cousins | Deborah Green | 20 déc. 2023 | 00:50:48 | |
In this episode, we sit down with a retired public safety dispatcher Deborah Green whose journey spans military service and nearly three decades in law enforcement communications. Deborah and I started at the same agency, though some years apart, which makes us dispatch cousins, Ha. Join us as she shares her story, offering insights into the challenges, triumphs, and emotional weight of being the voice behind emergency calls. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Respect Everyone BUT love your dispatchers - Cody Irby Motorola Solutions | 13 déc. 2023 | 00:54:19 | |
Meet Cody Irby, a 4th generation police officer who has dedicated 13 impactful years to public safety. Starting as a police officer and evolving through various roles including corporal, communications supervisor, K9 unit member, detective, and records manager, Cody's journey spans a diverse array of experiences in the field. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Engaging the Industry | Trae Maeder | 06 déc. 2023 | 00:48:34 | |
Trae Maeder joins us on this week's episode of Let's Talk Dispatch. With eight years of invaluable experience at the Florida Highway Patrol and currently serving at the Lee County Port Authority, Trae brings a wealth of knowledge and insight into the critical role of a dispatcher. Not just limited to the field, Trae's involvement with the Florida APCO as a board member and committee chair showcases their dedication to advancing emergency communications. But that's not all – Trae's commitment extends further as an intern with the Denise Amber Lee Foundation, focusing on enhancing emergency response systems. As if that weren't enough, Trae is also an integral part of the Humanizing the Headset team. Join us as we explore Trae's multifaceted journey, learn about the challenges and rewards of dispatch work, and gain insights into the various initiatives dedicated to improving emergency response systems. This is an episode you won't want to miss. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||