Explore every episode of the podcast Let's Talk Dispatch
| Title | Pub. Date | Duration | |
|---|---|---|---|
| Exploring the Paranormal to Highlight First Responder Mental Health | Guest Jeremy LeFever | 23 Oct 2024 | 00:59:07 | |
In this episode, I’m joined by Jeremy, a dedicated firefighter and the leader of Beyond the Badge Paranormal. With 18 years of experience in emergency services, Jeremy shares his personal journey through mental health challenges and his passion for raising awareness on these critical issues. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| From Classroom to Comm Center: A Conversation with Ontario's Seneca College Students | 16 Oct 2024 | 00:54:15 | |
In this special episode of The Let’s Talk Dispatch Podcast, we're shaking things up with a conversation that goes both ways! Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| First Responders You Are Not Alone | Guest Anthony Pantoja & Brian Buss | 07 Aug 2024 | 00:55:13 | |
Today we are joined by two retired police officers with over a decade of experience in the First Responder field. They are the driving forces behind Runestone Ranch, an organization recently awarded its 501(c)(3) status, dedicated to mental health outreach for first responders. Brian and Anthony have experienced trauma on the job and know firsthand the importance of peer support and mental health resources. They are here to share their personal stories and the critical mission of Runestone Ranch. Their goal is to provide first responders with the knowledge and tools needed to handle trauma and create a safe retreat environment for education and regulation techniques. They are passionate about raising awareness and breaking the stigma associated with seeking help, aiming to change the culture so that first responders feel empowered to seek the assistance they need. Instagram: https://www.instagram.com/runestoneranch/ Website: https://runestoneranch.org Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Empower Your People | Amy Patin | 12 Oct 2022 | 00:51:26 | |
Amy Patin joins me on this week's episode of Let's Talk Dispatch. We talk all about empowering leaders in our centers and creating positive environments! Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| The Three Week Dispatcher | Hannah Flores | 05 Oct 2022 | 00:54:10 | |
Hannah reached out to me wanting to come onto the show after using my resources to get hired with a department, and after three weeks, she decided to exit from the training. We need to continue talking about how to improve the entry levels of experience from day one, so we can reduce turnover and decrease the dispatcher shortage. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| When Worlds Collide with Jennifer Prince | 28 Sep 2022 | 00:56:37 | |
On this week's episode of Let's Talk Dispatch, I am joined by Jennifer Prince. After 20 years of service, Jennifer retired, and only a year passed before she returned to dispatching with a new agency. Five months after she returned to dispatching, a 15-year-old boy opened fire at her home high school, and her former agency was one of the responding agencies. Jennifer and I discuss critical incidents, how to respond when our personal and professional lives collide, and supporting each other in our centers and the field. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Senate Bill 284 Letter of Support | 23 Sep 2022 | 00:07:40 | |
Courtesy of California Chapter of NENA Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Pooh Magnet | Maylani McGhee | 21 Sep 2022 | 00:53:15 | |
This week on Let's Talk Dispatch, I am joined by my academy mate Maylani Mcghee. We talk about our journey through the hiring process, trying to stay employed through the academy, and the job as a 911 dispatcher. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Gremlin Check In | Edie Devillbiss | 14 Sep 2022 | 00:42:35 | |
In this week's episode, Edie Devilbiss (@ediedevilbiss) talks about checking in with our five gremlins and shaping good habits! Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Movement Vs. Exercise | Roger Sutherland | 07 Sep 2022 | 01:07:07 | |
In this week's episode, I am joined by Roger Sutherland. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Adrenaline Junkie | Ashley Ahlquist | 31 Aug 2022 | 00:42:44 | |
Ashley Ahlquist joins me on today's episode of Let's Talk Dispatch! We had such a great conversation about dispatching, why they got into it, and how it has influenced the current role they are in as Yavapai County's Emergency Manager. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| The Mud, Blood & the Beer | Ryan Dedmon | 31 Aug 2022 | 01:07:38 | |
Even though Ryan is a Lakers fan we connected on so many amazing topics regarding 911 Dispatching, their journey and their advice for aspiring dispatchers! Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Hello-911 | Dominique Mathis | 31 Aug 2022 | 00:54:14 | |
Hello, 911? is the first thing out of a 911 dispatcher's mouth when answering emergency calls, and it's the first thing a caller pleads for when needing assistance. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Turn Mindfulness Practice into a Tool | Josh Grandinetti | 31 Jul 2024 | 00:56:33 | |
My guest today is a Fire Captain and Paramedic with over 14 years of experience as a firefighter and 12 years as a paramedic. Josh is also a meditation instructor who is passionate about promoting the importance of mindfulness meditation for first responders. Josh recently faced a major injury on the job, which, while challenging, gave him the time and opportunity to bring a long-held idea to life. He founded Foundation Fortified, an initiative aimed at supporting first responders through mindfulness and meditation practices. Join us as we dive into Josh's journey, the impact of his injury, and how he is now using his experience to help others in the emergency services community. Instagram: Foundation_Fortified YouTube: Foundation Fortified Website: foundationfortified.org Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Because, the world needs more dispatchers. | 30 Aug 2022 | 00:03:22 | |
This podcast was born out of a segment on my youtube channel the raspy dispatcher. After lots of folks asking for a audio version i decided to make that happen. Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Emergency Locate | Nick Sutton | 30 Aug 2022 | 00:39:40 | |
Nick Sutton joins me virtually from the UK to talk about Emergency Locate. A fantastic software he developed after spending many years in ambulance services and working with 999. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Opportunities in our Centers | Keely Heyman | 30 Aug 2022 | 01:06:38 | |
In this episode, Keely Heyman, Executive Director of the Mountain Valley Emergency Communications Center joins me for a conversation about leadership, the evolution of 911, and how she began her career after an argument with a dispatcher! Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Nutrition is not about Perfection | Raina Beugelink | 30 Aug 2022 | 00:48:23 | |
Had a wonderful time talking with Raina Beugelink on Let's Talk Dispatch. I am not kidding. I learned SO MUCH in just our short time spent together. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Small Town Dispatching | Mackenzie Kollasch | 30 Aug 2022 | 01:13:11 | |
Dispatching in a small town, join me on this episode of Let's Talk Dispatch where I connect with a good friend and Dispatcher Mackenzie Kollasch. As we talk about their experience dispatching in Iowa and her journey as a business owner. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Do it Well | Halcyon Frank | 30 Aug 2022 | 01:05:08 | |
Halcyon is a familiar face in the dispatch realm if you ask me! I had such a wonderful time connecting and hearing all about their amazing journey and new adventures with the Denise Amber Lee Foundation. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| First Responder Wellness | Cassie Sexton | 30 Aug 2022 | 00:59:32 | |
Dispatchers and first responders generally take on many other people's worse days. If you are in this field or interested in getting into this line of work, knowing it's okay not to be okay is essential. First Responder Wellness is a great company geared towards helping first responders get through the harsh realities of the job. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Jordan Villwock | City of Ontario Fire | 30 Aug 2022 | 00:32:04 | |
Interested in learning more about the City of Ontario Fire Department? Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| RapidDeploy | Stacy Miller | 30 Aug 2022 | 00:33:42 | |
When calling 911, there is a belief that help is on the way once you finish dialing those three digits. The reality is though technology has improved, it is not perfect. But RapidDeploy is one company taking steps to help first responders locate folks calling for help when seconds count. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Voices from the Communication Center | 24 Jul 2024 | 00:09:56 | |
This episode highlights a new segment from our YouTube channel, Voices from the Communication Center. During this segment, we bring you an inside look at the real stories, advice, and day-to-day realities of the unsung heroes who answer emergency calls in our community daily. Join us as we sit down with three dedicated dispatchers from the San Jose Police Department. Subscribe to The Raspy Dispatcher on YouTube for more episodes featuring incredible dispatchers from around the country, sharing their journeys and expertise. Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Under the Headset | Halcyon Frank | 17 Jul 2024 | 00:35:25 | |
You know her name or face if you’ve been anywhere on the dispatch conference or training circuit. Halcyon Frank is back for this episode of "Let's Talk Dispatch" to tell you about her new venture, Under the Headset with Halcyon. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Streamline the Process | Guest Max Keenan from Aurelian | 10 Jul 2024 | 00:53:46 | |
Join us on this episode of 'Let's Talk Dispatch' as we dive into the future of 9-1-1 centers with a special guest, a private sector startup founder Max Keenan of Aurelian who specializes in building software to automate non-emergency calls for Public Safety Answering Points (PSAPs). Despite never having been a dispatcher themselves, our guest brings a unique perspective on how technology can transform the operations of 9-1-1 centers. We'll explore the evolution of 9-1-1 centers from merely handling emergencies to becoming comprehensive communications hubs for entire cities. Our guest will share insights on how PSAPs can collaborate with private sector partners to solve critical challenges and address the often-overblown staffing issues by reallocating resources to handle the high volume of non-emergent calls more efficiently. Furthermore, we'll delve into high-level discussions on the impact of AI on 9-1-1 dispatchers and how emerging technologies can streamline workflows and enhance the overall efficiency of emergency services. This episode is a must-listen for anyone interested in the intersection of technology and emergency services, and how innovative solutions can shape the future of public safety. Tune in to gain valuable insights and hear about the exciting advancements on the horizon for 9-1-1 centers. Email: max@aurelian.io Linkedin: https://www.linkedin.com/company/82364898/ Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Creating Better Centers | Liz Carver | 03 Jul 2024 | 00:52:36 | |
Our guest today, Liz, brings over 7 years of experience in the world of 911 dispatching. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Crisis IQ Training and Consulting | Robin Barton | 26 Jun 2024 | 00:52:43 | |
In this episode, we dive into the incredible journey of Robin Barton, a seasoned professional who has dedicated over a decade to public safety roles, including Communications Officer, Communications Training Officer, Communications Supervisor, Tactical Dispatcher, and Hostage/Crisis Negotiator. Robin's extensive experience in managing crises and maintaining composure under pressure has uniquely positioned her to understand the critical gaps in training for veteran dispatchers. Driven by a passion for continuous learning and improvement, Robin founded Crisis IQ LLC in early 2024. Her company aims to provide advanced training that is not only essential for professional growth but also engaging and inspiring. Join us as we explore Robin's path from public service to becoming a Corporate Trainer and the visionary behind Crisis IQ LLC. X: CrisisIQ Facebook: Crisis IQ LinkedIn: Crisis IQ
Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Tara O'Sullivan EOW 06.19.19 | 19 Jun 2024 | 00:08:51 | |
Remembering Officer Tara O'Sullivan Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| ReST for First Responders | Dr. Rita Brock | 12 Jun 2024 | 00:56:21 | |
Join us for an insightful chat with Dr. Rita Brock, Senior vice president for moral injury programs at Volunteers of America. Dr. Brock's Resilience Strength Training (ReST) Program has been a game-changer for veterans, and now it's extending its reach to support our first responders. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Turning Feelings into a Response | Brandi Powell | 05 Jun 2024 | 00:50:37 | |
In this episode, we are joined by a seasoned Consultant and Trainer with 15 years of experience as a dispatcher, trainer, and system administrator in emergency services. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Navigating Leadership in 911 with Matthew King | 09 Oct 2024 | 01:02:22 | |
In this episode of Let's Talk Dispatch, we welcome Matthew King, a seasoned 911 professional with over 19 years of experience. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| 100th Episode Celebration | 29 May 2024 | 01:31:50 | |
Let’s Talk Dispatch celebrated its 100th episode with a live stream packed with surprise guests and giveaways! If you joined us live, thank you! If you missed it, here's an edited version of our live-streamed episode. A huge shoutout to my incredible guests: Dominique Mathis from Hello911 LLC, Cassie Sexton from Mindbase, and Ryan Dedmon from the 911 Training Institute. Thank you all for your love and support—we couldn’t have made it to episode 100 without you! Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| A Conversation About Diversity, Equity, & Inclusion | Guest R. Tyrone Kelsey | 22 May 2024 | 00:54:17 | |
Change is hard for anyone, but especially for 911 dispatchers. In this episode, we delve into the challenges of change and much more with Tyrone Kelsey, a subject matter expert in implicit bias, racial diversity, and inclusion. Tyrone creates and delivers innovative curriculums on these topics and serves as 911 Training Institute lead consultant, helping agencies optimize team performance, relationships, and morale. Tune in to gain insights from his extensive experience and expertise. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Tethered at the Hip | Joint Episode with 911 Delta - Tethered 4 Life Podcast | 15 May 2024 | 00:54:05 | |
Is there an echo in here? Oh no, that's just my guests, Kacey and Anna, hosts of the 911 Delta - Tethered 4 Life Podcast, joining me for a joint episode. Tune in while we discuss each other's journeys and learn more about their podcast. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Beyond the Storm | Rachel Murdock | 08 May 2024 | 00:47:00 | |
We sit down with Rachel Murdock, a former FBI forensic interviewer turned founder of Beyond the Storm, a company dedicated to guiding trauma survivors and first responders through their healing journey. Rachel's career has been nothing short of remarkable. With years of experience at the FBI, she honed her skills as a forensic interviewer, delving into the depths of human experience to uncover truths and provide support to those in need. Now, she's taken her expertise to new heights by founding a company that offers trauma-informed, evidence-based mental health counseling, free from judgment and stigma. Join us as Rachel shares her insights, experiences, and the lessons she's learned along the way. From her time at the FBI to her current endeavors in mental health advocacy, Rachel's journey is both inspiring and illuminating. Tune in to discover how Rachel is making a profound impact in the lives of trauma survivors, first responders, and countless others, and learn how her approach to healing through trauma is changing the conversation around mental health. Beyond the Storm Behavioral Health - FB: https://www.facebook.com/profile.php?id=61557603728527, Insta: https://www.instagram.com/beyondthestormkc?igsh=Mmc0czh3NzhubTdn&utm_source=qr - Website - www.beyondthestormkc.com First Responder Behavioral Health Network (FRBN) - https://www.facebook.com/profile.php?id=61557774963724 Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| The Healthy Dispatcher | Kris Inman | 01 May 2024 | 00:51:26 | |
Today on Let's Talk Dispatch the raspy dispatcher meets the Healthy Dispatcher's own Kris Inman! Kris brings over 28 years of experience to the table and has moved on from their role in dispatch to the director of Program Development at The Healthy Dispatcher. Join us as we talk about their journey in dispatch, how important taking care of ourselves in this demanding line or work is, as well as some tools to add to your tool belt. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Prepared 911 Technology | Sondra Wesley | 24 Apr 2024 | 00:38:45 | |
In this episode of Let's Talk Dispatch, we're joined by Sondra Wesley who works with our partners at Prepared. With over 30 years of invaluable experience in public safety, Sondra shares her remarkable journey and insights gained along the way. Together, we delve into the cutting-edge technology that Prepared is bringing to our communication centers, revolutionizing the way we handle emergencies. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| The Traveling Dispatcher | Jennifer Marshall | 10 Apr 2024 | 00:53:13 | |
Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| NENA Enhanced PSAP Registry and Census | Stacy Miller and Katie Decker | 03 Apr 2024 | 00:58:47 | |
In this episode of Let's Talk Dispatch we're bringing you a special 2-for-1 deal courtesy of NENA, the 911 association! Join us as we sit down with Katie, EPRC PSAP Program Manager, and Stacy, EPRC Commercial Program Manager, who together boast over 40 years of experience in PSAPs. They're here to share insights from their journey and introduce an exciting new service created by NENA, designed to empower everyday dispatchers. And trust us, it's a game-changer—I can vouch for it firsthand! Tune in to discover how this innovative tool is revolutionizing emergency response. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Grab A Snack | RJ Sosna - Dispatch Supervisor | 27 Mar 2024 | 00:58:36 | |
In this episode of Let's Talk Dispatch, our guest brings a wealth of experience to the table. With 23 years in dispatching and currently serving as a shift supervisor, they've seen it all. But what sets them apart is their 31 years of public safety experience, starting as a volunteer firefighter at just 16. Join us as we dive into their journey, from the early days on the front lines to the crucial role of dispatch operations. Tune in for valuable insights and lessons learned from a lifetime dedicated to keeping communities safe. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Dispatch Olympics | Jeremie Meyer | 20 Mar 2024 | 01:05:13 | |
Join us on Let's Talk Dispatch as we chat with Jeremie, a seasoned public safety leader with over 32 years of experience. From their role as a registered Public Safety Leader (RPL) to nearly two decades of instructing with APCO as an instructor, Jeremie's journey is nothing short of inspiring. Tune in as we explore Jeremie's remarkable career highlights and glean insights from their wealth of experience in emergency response. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Solving 911 Staffing Challenges with Contract Dispatchers: GetResQ911 | 25 Sep 2024 | 00:50:35 | |
In this episode of Let’s Talk Dispatch, we’re thrilled to welcome back Jenn Marshall for her second appearance! You can learn more at getresq911.com Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Selling Tickets to the Circus | Robbie McCormick | 06 Mar 2024 | 01:05:13 | |
In the latest installment of Let's Talk Dispatch, I have the pleasure of conversing with Robbie McCormick, Deputy Director of Administration, whose illustrious career spans over 15 years of dedicated service. With extensive experience in various settings, ranging from large agencies to small, rural communities and bustling metropolises, Robbie brings a wealth of wisdom and insight to the table. Join us as we delve into their invaluable expertise and glean insights into their refined approach to the job. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Cruising Down Disaster Ave | Jane Plympton | 28 Feb 2024 | 01:10:53 | |
Join us as we sit down with Jane Plympton, a dedicated dispatcher and trainer with over 12 years of experience in Police, Fire, and EMS services in Southeastern Montana. We chat about handling emergencies in a rural setting and fostering a positive workplace culture. Jane shares invaluable insights gained from her extensive background, shedding light on the challenges and triumphs of the profession. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Never Feel Helpless Again | Renee Monestero- Dispatcher | 21 Feb 2024 | 01:01:45 | |
In this episode, we sit down with a seasoned dispatcher and dedicated EMT with over three decades of combined experience. With 17 years in dispatch, 22 years in EMS, and 14 years of teaching, our guest brings a unique perspective to emergency services. Join us as we explore their journey, from handling high-pressure situations to educating future dispatchers and fire personnel in Wisconsin—another episode you won't want to miss. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| One Last Call | Guest Patricia Aaron - Retired Dispatch Supervisor | 14 Feb 2024 | 00:33:12 | |
Today, my guest has been dispatching for 28 years, currently holding the position of communications supervisor. When you tune in for this episode, they will be officially retired! Congratulations on your retirement, Patricia, and thank you for 28 years of service to your community. We appreciate you sharing your journey with us on Let's Talk Dispatch. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Central Square Technologies | |Kevin Wattenbarger Director of Sales for 911 Call Handling | 07 Feb 2024 | 00:55:02 | |
Join us in this episode as we sit down with Kevin Wattenbarger, the Director of Sales for 911 call handling at CentralSquare Technologies. With over 25 years of experience in public safety and communications software, Kevin shares insights from his diverse background, including serving as a Deputy Sheriff of Wake County, NC, and his time in the U.S. Air Force in Combat Communications. Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Our Conference Experience | Be The Difference 2024 | 01 Feb 2024 | 00:16:17 | |
Conferences hold a unique charm, particularly those focused on emergency dispatchers. Our profession remains largely unfamiliar to many, yet a few times a year, hundreds of individuals eagerly travel by car or plane, driven by the sole purpose of connecting and learning from those who have faced challenging calls, gained valuable insights, discovered innovative approaches to age-old tasks, and are eager to share their knowledge with those on the front lines. Recently, I had the privilege of participating in the second annual Be The Difference conference held in Knoxville, TN. This event, hosted by the Denise Amberlee Foundation and in collaboration with The Healthy Dispatcher, stands out as a poignant example of a tragic story evolving into an inspirational mission. I am genuinely grateful for the opportunity to attend, be a vendor, and play a role in this transformative gathering. A special acknowledgment goes to the Denise Amberlee Foundation for consistently setting the standard in dispatcher training. The extended sessions, comprehensive workbooks provided to attendees, and the impactful supersessions collectively create an environment dedicated to education and making a real difference. It's heartening to see organizations like the Denise Amberlee Foundation leading the way in elevating the training standards for dispatchers. Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||
| Combat Complacency | Kim Fuller Dispatcher | 24 Jan 2024 | 00:53:21 | |
Join me in welcoming our guest, Kim, who brings 19 years of invaluable experience in law enforcement dispatch to our episode today. Formerly holding the esteemed position of Chief Communications Officer, Kim humbly describes herself as a 'knower of much and master of none.' In this engaging episode, we explore Kim's rich journey through the realms of dispatch, tapping into her extensive experience and unique insights. From tactical dispatching to leadership roles and the complexities of balancing family life, Kim's narrative paints a vivid picture of the multifaceted world of emergency services. Make Sure to Visit our Partners Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! | |||