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Explore every episode of the podcast Learning for Good | L&D Solutions and Leadership Development for Nonprofits

Dive into the complete episode list for Learning for Good | L&D Solutions and Leadership Development for Nonprofits. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

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TitlePub. DateDuration
Five Steps to Align Your People Development Efforts with Your Nonprofit Strategy10 Nov 202500:11:24

Your nonprofit has a strong 2026 strategy. But is your team ready to bring it to life? If your team isn't fully equipped to deliver on your goals, you could be missing the bridge between strategy and success.

That's why, in this episode, I'm sharing a little of what it takes to align your L&D efforts and your nonprofit strategy by breaking down the five steps you can take to build a training plan that enables your organization and your people to achieve those 2026 goals.


▶️ Five Steps to Align Your People Development Efforts with Your Nonprofit Strategy


▶️ Key Points:

01:20 The value of getting support to build  the right training plan

04:38 Step 1: Review your organization's strategies

05:15 Step 2: Define what your people need to do

05:48 Step 3: Identify the gaps, roadblocks, or pain points

07:08 Step 4: Prioritize the needs

08:41 Step 5: Determine how to close the gaps


Resources from this episode:

 If you want to learn more about how I can support you  in creating a plan for your team, fill out this form

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗


Connect with Heather

LinkedIn: Heather Burright

Website: skillmastersmarket.com

Book an interest call with Heather here.

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

How to Handle Stakeholder Conflict Without Burning Bridges03 Nov 202500:16:31

We have all disagreed with our nonprofit stakeholders at some point in our careers,  but speaking up and sharing that disagreement can feel hard because we tend to want to avoid conflict and not burn any bridges.

However, there are times when voicing your disagreement is necessary because it's what's best for the organization and the mission.

That's why, in this episode, I'm sharing a 4-step method to disagree with your stakeholders without causing division, along with powerful tips to make these conversations successful.


▶️ How to Say "This Isn't a Training Issue" Without Burning Bridges with Your Nonprofit Stakeholders


▶️ Key Points:

03:02 The importance of having a strong relationship with your stakeholders

04:34  When you need to speak up if you disagree

06:36 Step 1: Discover

07:34 Step 2: Align

08:21 Step 3: Compliment

09:11 Step 4: Propose

11:48 How you can prepare yourself for these conversations

13:12 Five things to keep in mind when having these conversations


Resources from this episode:

Catch up with these episodes to learn how to build a strong relationship with your stakeholders:

Join the Nonprofit Learning and Development Collective Catalyst Tier this November to attend our upcoming group coaching session: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗


Connect with Heather

LinkedIn: Heather Burright

Website: skillmastersmarket.com

Book an interest call with Heather here.

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Key Ingredients in a High-Performance Culture with Brett Myles01 Sep 202500:40:06

How can we create a high-performance culture that benefits not just the organization, but also the individuals in it? In this episode, I sit down with Brett Myles, leadership coach and Founder of LeadWell, and we dive deep into how to create a culture that will support all parts of the organization.

By the end of this episode, you'll have new tools to help you navigate conflict, help leaders and teams better lead themselves, and create a culture where people feel known, seen, and valued, there's joy in the work, and a mission and vision everyone can get behind.


▶️ Key Ingredients in a High-Performance Culture with Brett Myles 


▶️ Key Points:

02:46 How Brett's journey led him to start his leadership coaching business

11:01 Who LeadWell has been serving

12:01 Culture and the changing approach to high performance

17:55 Three key ingredients of a high-performance culture

22:01 The critical role of leaders and what makes a good one

26:15 How to set yourself up for success when it comes to navigating conflict

32:49 What leadership is all about and the need to approach it as a system


Resources from this episode:

Get to know yourself better with the 5 Voices Assessment Brett mentions.

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗


Connect with Brett

LinkedIn: Brett Myles

Website: letsleadwell.com


Connect with Heather

LinkedIn: Heather Burright

Website: skillmastersmarket.com

Book an interest call with Heather here.


Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Measuring the Impact of Your Training at Your Nonprofit with L&D Detective Kevin M. Yates11 Dec 202300:33:14

How do we know when we are successful? And how can we actually measure that? I know this can be frustrating, but it can be done. And who better to guide us than today’s guest, L&D Detective, Kevin M. Yates.

I am so excited to have Kevin as a guest,  not only is he the L&D detective and an expert on measurement, but he also has his own nonprofit and we're going to hear about both of those things today. I know you're going to love it and get so much value from what Kevin has to share.

▶️ Measuring the Impact of Your Training  at Your Nonprofit  with L&D Detective Kevin M. Yates

▶️ Key Points:
03:49 Kevin’s career journey in training, learning, and talent development and starting his own nonprofit, Meals in the Meantime
07:38 If your nonprofit isn’t measuring impact, this is where they should start
16:02 Measuring nonprofit impact through KPIs and metrics that already exist in your nonprofit
22:13 Measuring the impact of training in your nonprofit
27:33 Actions that nonprofit Learning and Development leaders can take now to measure training more effectively in the future

Resources from this episode:

To learn more about assessments, check out these episodes:
▶️ Episode 13: Breaking Down the Good, Bad, and Ugly of Diversity Assessments with Dr. Hedy Lemar Walls
▶️ Episode 12: The Secret to Making Leadership Assessments Work
▶️ Episode 11: Three Types of Assessments that Pay Off for Your Hybrid Workforce

To learn more about employee and organization performance, check out these episodes:
▶️ Episode 44: How to Establish a Common Language for Performance
▶️ Episode 27: 4 Easy Habits to Improve Employee Performance and Culture with Veronica LaFemina
▶️ Episode 23: Improving Employee Performance: How I Tailor Staff Development Solutions to Your Organization
▶️ Episode 22: How People Managers Can Improve Employee Performance and Job Satisfaction

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Connect with Kevin
LinkedIn: Kevin M. Yates
Website: kevinmyates.com and mealsinthemeantime.org

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.


Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

One Goal, Two Techniques: How L&D Can Prepare Your Workforce for the Future04 Dec 202300:09:21

The skill sets your staff need  are expected to change by 50% in 2027. That's according to LinkedIn’s 2023 Workplace Learning Report. 50% in just a few short years. With so much changing, Learning and Development has a role to play.

In today’s episode of the Learning for Good podcast, we are exploring two techniques L&D can use to prepare your staff for the future.

▶️ One Goal, Two Techniques: How L&D Can Prepare Your Workforce for the Future

▶️ Key Points:
02:55 Identifying skills for the future
05:48 Allowing staff to build skills for the future

Resources from this episode:
Take a look at LinkedIn’s 2023 Workplace Learning Report

Custom Competency Model Episodes:
▶️ Episode 51: Using Your Competency Model to Develop a Comprehensive Training Program And Boost Workforce Development
▶️ Episode 39: Ask These Two Questions to Identify Your Nonprofit's Core Competencies
▶️ Episode 20: How to Determine Which Competencies Are Right for You
▶️ Episode 19: One Nonprofit's Honest Opinion after 6 Months with a Competency Model
▶️ Episode 18: Four Reasons Your Competencies Don't Work

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.


Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Is Culture Change Hard? How to Succeed in 2024 with Rebecca Marchiafava27 Nov 202300:30:43

Culture can be a complex thing and it's what allows you to attract, retain, and develop your staff. That’s why I’m so excited to have Rebecca Marchiafava on the podcast today, to discuss culture change and to help you successfully lead or navigate that change.
Rebecca is the founder of Culture Work LLC, where she consults with organizations to develop healthy environments and improve well-being at work. An experienced speaker, facilitator, and consultant, Rebecca is passionate about building workplaces that are engines of health and well-being.

▶️ Culture Change is Hard - How to Succeed in 2023 with Rebecca Marchiafava

▶️ Key Points:
03:54 How Rebecca's career in trauma-informed care informs her work as an organizational culture consultant
08:02 Signs that your nonprofit workplace culture needs to change
13:21 Challenges a nonprofit might face when creating culture change
18:04 How L&D can help – and its limitations when it comes to culture change
23:09 Tips to navigate a culture change

Resources from this episode:
Episodes on well-being:
▶️ Episode 38: Dealing with Corporate Burnout? One Easy Way to Manage Stress as a Nonprofit Leader with Jessie Pagliari
▶️ Episode 30: Why Well-Being Is The Secret Sauce to Change Management with Mandy Sharp Eizinger

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Rebecca
Linkedin: Rebecca Marchiafava
Website: culturework.co

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Your Organization's Training And Development Project Meetings Are Going to Be VERY Different after THIS!20 Nov 202300:16:10

Have you ever left a meeting thinking that could have been an email? As a nonprofit consultant working on training and leadership development projects, I lead a lot of meetings. And my goal is to make them an effective use of time, every time.

Today, I want to share some ways you can make your meetings more effective. So no one leaves thinking it could have been an email. You’re going to want to take notes during this one!

▶️ Your Training and Development Project Meetings are Going to be VERY Different After This   

▶️ Key Points:
03:32 Identifying your ideal project team
05:33 Scheduling recurring meetings
08:31 Setting project milestone dates
10:13 Setting a meeting agenda
11:53 Making sure the right people are in the meeting
12:55 Email follow-up

Resources from this episode:

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.



Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Three Tips for Running a Global Learning Cohort in Your Nonprofit Organization with Tommy Lee13 Nov 202300:28:07

How do global nonprofits bring people together for a global learning cohort, despite the challenges, for the good of all involved? That's what we're going to explore on today’s episode of Learning for Good with Tommy Lee.
Tommy is a seasoned leader with extensive experience in the areas of faith and work integration, organizational development, and strategic planning and he has a wealth of knowledge on running global cohorts.

▶️ Three Tips for Running a Global Learning Cohort in Your Nonprofit Organization with Tommy Lee

▶️ Key Points:
05:00 Tommy’s career journey and a lesson in getting the job done
13:24 The structure and goals of the global learning cohorts that Tommy is running
17:25 The challenges faced when running a global cohort and overcoming those challenges
22:26 Three tips for someone getting ready to start a global learning cohort

Resources from this episode:
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Tommy
LinkedIn: Tommy Lee
Website: resourceglobal.org

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.


Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Need to Cut Content? How to Work with SMEs Without the Frustration06 Nov 202300:10:12

Most subject matter experts are open to redesigning activities and interactions, but when you talk about cutting content, that can be a challenge because it feels personal.

So how do I navigate situations like these? And what can you do to navigate similar situations as you are working with your subject matter experts? I have three tips to share with you today.

▶️ Need to Cut Content? How to Work with SMEs Without the Frustration

▶️ Key Points:
03:49 Establishing expectations upfront
05:15 Setting clear objectives
07:43 Aligning your deliverables with meetings

Resources from this episode:

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.


Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Leadership Training: Strategic Planning And How to Prepare Staff for Implementation with Carol Hamilton30 Oct 202300:28:26

One of my favorite things is when a nonprofit comes to me with a strategic plan that specifically mentions developing their people, their staff. But this isn’t always the case. Regardless of whether Learning and Development has been written into your strategic plan or not, it still has a large role to play.

In today's episode, Carol Hamilton and I sit down to discuss the strategic planning process and how you prepare staff to implement it once your nonprofit strategic plan is done. 

▶️ Leadership Training: Strategic Planning And How to Prepare Staff for Implementation with Carol Hamilton


▶️ Key Points:
07:12 The challenges that occur when implementing a strategic plan and how to overcome them
12:20 How training supports the implementation of a strategic plan
19:04 The importance of a custom competency model
23:41 Advice for nonprofits creating training to support strategic planning and implementation
25:48 Advice for nonprofits undergoing a strategic planning process

Resources from this episode:
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Carol
Linkedin: Carol Hamilton
Website: gracesocialsector.com

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Leadership Training vs. Leadership Coaching - When to Use Which Solution in Your Nonprofit Organization?23 Oct 202300:14:18

Depending on your experiences with training or coaching, you might have a preference for one over the other. But should we make organizational decisions based on our preferences?

I'd argue no.

Which is why I wanted to bring this episode to you. It's an episode where we will compare leadership training versus coaching and explore when to use which solution in your nonprofit organization.

▶️ Leadership Training vs. Coaching - When to Use Which Solution

▶️ Key Points:
03:19 Comparing leadership training and coaching
08:34 When to use leadership training
09:36 When to use leadership coaching
11:17 Offering a combination of both leadership training and coaching

Resources from this episode:

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.


Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Using Your Competency Model to Develop a Comprehensive Training Program (And Boost Workforce Development)16 Oct 202300:09:34

You know you need a comprehensive training program based on your organization's prioritized competencies. But if you don't know how to get there, it can be overwhelming to start.

This is one of the common questions I get when working with my nonprofit clients to create competency models. It's that now what question.

Today, I want to explore how you can use your competency model to develop a comprehensive training program and boost workforce development.

▶️ Using Your Competency  Model to Develop a Comprehensive Training Program

▶️ Key Points:
02:48 Identifying your focus
03:41 Identifying priority competencies
04:35 Determining learning needs
05:11 Closing the gap between where learners are and where they need to be
07:07 Testing your programs

Resources from this episode:
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.


Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Helping Nonprofits Achieve Their Staff Development & Training Goals - Behind the Scenes at Skill Masters Market09 Oct 202300:13:46

We made it! Today is the 50th episode of the Learning for Good podcast and we’re taking a behind-the-scenes look at Skill Masters Market, my consulting business that powers this podcast and helps nonprofits all over the country achieve their staff development and training goals.
I’m also giving you a sneak peek into my plans for the future!

▶️ Behind the Scenes at Skill Masters Market: Helping Nonprofits Achieve Their Staff Development & Training Goals

▶️ Key Points:
03:30 Why I do what I do
06:30 The Learning for Good Podcast
09:09 The top 5 podcast episodes
10:56 Plans for the future

Resources from this episode:
Check out the top 5 Learning for Good podcast episodes:
Episode 26: From Poor Performer to High Achiever? Three Staff Development Solutions to Create Behavior Change
Episode 10: Two Virtual Learning Activities to Develop Collaboration Skills
Episode 30: Why Well-Being Is The Secret Sauce to Change Management with Mandy Sharp Eizinger
Episode 27: 4 Easy Habits to Improve Employee Performance and Culture with Veronica LaFemina
Episode 33: Misconceptions, Barriers, and Solutions to Creating Accessible Learning in a Nonprofit Organization with Dr. Saeide Mirzaei
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.


Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

8 Major Accessibility Insights for Your Nonprofit Learning Strategy with Nicole L'Etoile25 Aug 202500:27:30

Designing a learning experience for the average learner is a thing of the past, we must now design for everyone. So, in this episode of Learning for Good, I am joined by accessibility expert Dr. Nicole L'Etoile. We're diving deep into how we can design learning strategies in our organizations that work for ALL learners.

You'll understand why accessibility is a foundational part of L&D, discover barriers your learners might be facing, and learn how to start being more inclusive today.


▶️ 8 Major Accessibility Insights for Your Nonprofit Learning Strategy with Nicole L'Etoile 


▶️ Key Points:

01:20 What it feels like when accessibility and inclusion are missing

03:38 Meet Nicole L'Etoile and her path to accessibility work

07:30 Why accessibility is important for nonprofit L&D leaders

09:41 Two examples of barriers that learners might be facing

13:29 Steps for more inclusive and accessible design

16:33 The most common accessibility shortcomings found in audits

20:34 A sneak peek into our upcoming webinar: Roadmap to Accessibility

23:14 First steps you can take now toward accessibility


Resources from this episode:

Join our Roadmap to Accessibility: How to Shift Mindsets, Culture, and Workflows webinar on September 23, from 11 a.m. to 12 p.m., Central Time.

Learn more about the Web Content Accessibility Guidelines (WCAG).

Check out Nicole L'Etoile's Making Online Content Accessible For All Course.

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗


Connect with Guest

LinkedIn: Nicole L'Etoile

Website: letoile-education.com


Connect with Heather

LinkedIn: Heather Burright

Website: skillmastersmarket.com

Book an interest call with Heather here.

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Listener Q&A: Addressing Key Nonprofit L&D Challenges02 Oct 202300:22:16

I am so excited for today's episode; it's an Ask Me Anything episode and I've collected some great questions from listeners just like you, as well as from past clients. 
There's one thing you should know. You can ask me anything, anytime.
But in today’s episode, we cover questions on everything from custom competency models and competency assessments to email training for nonprofit organizations.


▶️  Listener Q&A: Addressing Key Nonprofit L&D Challenges 


▶️ Key Points:
03:23 Using a custom competency model to prioritize training
07:33 Where to begin with L&D in small organizations
09:58 The greatest challenges for contemporary trainers
11:23 Making a large training group feel more intimate
13:43 The role of competency assessments in ensuring staff are equipped with the necessary skills to succeed
16:11 How email training works
18:21 How to ensure that training is engaging

Resources from this episode:
Competency Model Episodes:
Episode 39: Ask These Two Questions to Identify Your Nonprofit's Core Competencies
Episode 20: How to Determine Which Competencies Are Right for You
Episode 19: One Nonprofit's Honest Opinion after 6 Months with a Competency Model
Episode 18: Four Reasons Your Competencies Don't Work
Competency assessment episodes:
Episode 11: Three Types of Assessments that Pay Off for Your Hybrid Workforce
Episode 12: The Secret to Making Leadership Assessments Work
Episode 41: Not Sure Where to Start with Personalized Learning? Three Tips for Nonprofits
Doing the unexpected in trainings:
Episode 07: Do THIS and You Will Never Have a Boring Virtual Training Again with Melissa Dinwiddie
Episode 36: How Nonprofit Learning and Development Leaders Can Use Play to Create Organizational Change

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Want L&D Solutions And a Network of L&D Professionals Available 24/7? An Inside Look at the Nonprofit L&D Collective25 Sep 202300:12:32

Today we're getting an inside look at the Nonprofit Learning and Development Collective - a free virtual community for talent management, DEI, and learning and development leaders to share ideas and learn from each other.
I’ll be sharing what the Nonprofit L&D Collective is (and what it isn’t), the value of the Nonprofit L&D Collective, and what exactly goes on inside of it.

▶️ Want L&D Solutions And a Network of L&D Professionals Available 24/7? An Inside Look at the Nonprofit L&D Collective

▶️ Key Points:
01:21 What prompted me to create the Nonprofit L&D Collective
04:48 What is the Nonprofit L&D Collective?
06:05 The value of the Nonprofit L&D Collective
8:15 What goes on inside the Collective

Resources from this episode:
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.


Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

What is the Real Value of Training? Real Stories from Learning And Development Leaders18 Sep 202300:20:28

As Learning and Development leaders, we spend so much of our time thinking about training.
Who needs training? What do they need? How will it benefit them? How will it benefit the organization? What is the value and ROI?
Today, I want to explore the qualitative impact of training. That's why I'm bringing the stories of impact from across my network. These are stories that were shared with me by previous guests and listeners just like you and I'm so honored to share them with you here today.

▶️ What is the Real Value of Training? 

▶️ Key Points:
05:43 Getting out of your comfort zone with Danielle Gines
07:08 Not making assumptions with Tim Lockie
09:34 Focusing on a growth mindset with Michelle Velasquez
12:21 The value of coaches with Marnie Van Wyk
14:06 The impact of training on leadership with Kay Meredith
15:38 Applying learning with Alanna Hughes
17:35 Never stop learning with Sonya Perez-Lauterbach

Resources from this episode:
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Guests on LinkedIn
Danielle Gines
Tim Lockie
Michelle Velasquez
Marnie Van Wyk
Kay Meredith
Alanna Hughes
Sonya Perez-Lauterbach

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.


Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Do You Really Need Another Training? Why You Should Proactively Identify Skill Development Opportunities11 Sep 202300:07:54

We need a training.

You've probably been approached by someone in your nonprofit telling you this. They didn't come saying we have a problem, or can you help us? They said, “we need a training.” But we all know that training isn't always the answer. And while we can set up processes to help mitigate how often this happens, it still happens. And this is one reason it's helpful to proactively identify skill development opportunities in your nonprofit.

That's what we're talking about today.

▶️ Why You Should Proactively Identify Skill Development Opportunities

▶️ Key Points:
03:36 Building Cross-Organizational Bonds
04:50 Unveiling L&D's Potential
05:36 Calendar Control
06:19 Empowering Your Team

Resources from this episode:

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright


Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Is Your Nonprofit Working with New American Communities? Three Methods This Nonprofit Used to Identify Learner Needs with Trang Truong-Hill04 Sep 202300:25:13

When I decided to do an episode on identifying learner needs, I wanted to showcase an organization that used multiple approaches and saw results from their work. That's why I've invited Trang Truong-Hill from the YMCA of the USA to join me today to explore a project that we've worked on together as well as many other projects they have going on inside of this nonprofit.
Trang shares how her nonprofit identified what staff needed to be able to do to work with New American communities more effectively. I can't wait to dive into this conversation.

▶️ Is Your Nonprofit Working with New American Communities? Three Methods This Nonprofit Used to Identify Learner Needs with Trang Truong-Hill

▶️ Key Points:
02:13 Trang’s Career Journey
07:49 Unique programs and services that the Y is offering to New American communities
11:46 Identifying learner needs to deliver programs and services more effectively
14:52 Figuring out what to create to further the programs and services your nonprofit already offers
17:51 No matter how effective a program is, you should always be looking for ways to improve it
19:49 Getting feedback from learners

Resources from this episode:
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Trang Truong-Hill
Linkedin: Trang Truong-Hill
Website: ymca.org

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Creating a Custom Competency Model to Establish a Common Language for Staff Performance28 Aug 202300:08:56

When you say you expect good communication skills, do your staff know what you mean?
Is it verbal communication or written? Do you mean that they are using clear concise language or that the communication is error-free? When you talk about communication, are you talking about with their colleagues, or with organizational partners, or industry leaders?
There are so many ways you can communicate. So how does your staff know what you mean? Are you using the same language?
That’s exactly what we’re going to discuss in today’s episode of Learning for Good.

▶️ Creating a Custom Competency Model to Establish a Common Language for Staff Performance

▶️ Key Points:
03:24 Creating a custom competency model to establish a common language for performance
04:01 What are behavioral indicators?
06:29 Using behavioral indicators as the basis for your Learning & Development strategy

Resources from this episode:
Episode 20: How to Determine Which Competencies Are Right for You
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.


Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Is Learning and Development a Valued Business Partner in Your Nonprofit? Three Ways to Know For Sure21 Aug 202300:08:02

In our house, we have a good couch and an everyday couch. Our good couch is taken care of. And it's lasted for years. Then we have our everyday couch. It's also used to watch movies or lounge around on. But we are a little less careful about spilling popcorn on it and kids jumping on it. This couch is also part of our story, but we don't expect it to last as long.
It's easy to know which couch is more valuable. It's the one we care for. But is it that easy to know if your Learning and Development team is a valued business partner at work? That's what we're going to explore in today's episode.

▶️ Is Learning and Development a Valued Business Partner in Your Nonprofit? Three Ways to Know For Sure

▶️ Key Points:
03:02 Referring team members to Learning and Development when skill gaps are noticed
04:35 Including Learning and Development when senior leaders are making operational decisions
05:15 Proactively identifying what resources Learning and Development needs to support the overall project

Resources from this episode:
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.


Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

3 Reasons to Use Intrapreneurship to Build Skills In Your Nonprofit's Early Career Staff with Emily Glasgow and Alanna Hughes14 Aug 202300:26:57

Do you remember your first real job?

I was probably a strange combination of timid and overconfident.  I probably hesitated to speak up at first. Thankfully, I gained experience, skills, and competence over time.

What if we could help our early career staff gain some of those invaluable skills earlier in their career? Imagine the impacts that could have on your nonprofit. That's what we're exploring on this week's episode of Learning for Good with Emily Glasgow and Alanna Hughes.

Emily and Alanna are the co-creators and co-founders of Withinnovate, where they use workshops, on-demand resources, and customized support to help leaders understand themselves and their organizations and then use innovative methods to create change.

▶️ 3 Reasons to Use Intrapreneurship to Build Skills In Your Nonprofit's Early Career Staff with Emily Glasgow and Alanna Hughes

▶️ Key Points:
03:33 Emily and Alanna’s career journeys
07:25 What is intrapreneurship?
10:16 3 Ways nonprofits benefit from intrapreneurship
14:45 How nonprofit Learning and Development teams can know if their early career staff need intrapreneurship
18:41 The skills staff develop as they learn intrapreneurship
22:40 The results that Emily and Alanna have seen from their work

Resources from this episode:
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Emily Glasgow and Alanna Hughes
Linkedin: Emily Glasgow and Alanna Hughes
Website: www.withinnovate.com
Instagram: @withinnovate
Email: withinnovate@gmail.com

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.


Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Not Sure Where to Start with Personalized Learning? Three Tips for Nonprofits07 Aug 202300:10:09

I knew I wanted to record an episode on personalized learning. So I asked myself, why do people want that? Why do people want personalized learning? And why does it work?
When I started thinking about things in my life that have been personalized like birthday parties, or baby showers, things that were just for me - I cherished them. Our learners want that. They want something that is for them, that feels like the perfect fit for exactly what they need when they need it.
But for those of us who work in Learning and Development, personalized learning can sound scary. So in today's episode of Learning for Good, we'll explore three tips for getting started with personalized learning in your nonprofit. I want to make it a little less scary.

▶️ Not Sure Where to Start with Personalized Learning? Three Tips for Nonprofits

▶️ Key Points:
03:42 What is personalized learning?
04:59 Creating competency-based learning journeys
06:40 Incorporating self-reflection in training to give a student ownership in the learning process
07:56 Adding coaching both supports and personalizes a learning experience

Resources from this episode:
Check out my competency model episodes if you’re just getting started with your own competency model:
Episode 34: Get Clear on Staff Expectations with This Fundamental Resource
Episode 20: How to Determine Which Competencies Are Right for You
Episode 19: One Nonprofit's Honest Opinion after 6 Months with a Competency Model
Episode 18: Four Reasons Your Competencies Don’t Work
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Three Tips for Juggling Multiple Training Projects at Once with Jami Yazdani31 Jul 202300:21:21

I can remember when working internally at a national nonprofit, managing up to 10 projects at once. 

They were in various stages of the process. They had different subject matter experts and different people approving the projects. They all had different modalities. And I had to keep up with all of them. 

Project management is a key skill in Learning and Development teams. 

So when Jami Yazdani and I connected about bringing you an episode on project management, I knew we had to get it scheduled. Jami is a pro at managing projects and she supports nonprofits all over the country. She is the perfect person to join us today to give us tips for juggling multiple projects at once.

▶️ Three Tips for Juggling Multiple Training Projects at Once with Jami Yazdani 

▶️ Key Points:

02:17 An introduction to Jami Yazdani

06:21 Why it is important to manage projects well

09:31 The complexities of managing multiple projects at once

12:34 Three tips for nonprofit L&D leaders who are managing multiple training projects at one time

19:07 The importance of project retrospectives as part of your project plan

 

Resources from this episode:

Check out this blog post I wrote for Three Ways to Incorporate Reflection into Your Training

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

 

Connect with Jami Yazdani

Linkedin: Jami Yazdani

Website: yazdaniconsulting.com

 

Connect with Heather

Linkedin: Heather Burright

Website: skillmastersmarket.com

Book an interest call with Heather here.

 

 

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Stretched Thin? Three Capacity Building Strategies Every Nonprofit Leader Can Use Today18 Aug 202500:08:56

In this episode of Learning for Good, we’re exploring how nonprofit leaders can take actionable steps to maintain performance and build capacity even during stressful seasons. If your team is feeling overwhelmed, stretched thin, or stuck in reactive mode, this episode offers timely advice rooted in real-world nonprofit experience.


▶️ Stretched Thin? Three Capacity Building Strategies Every Nonprofit Leader Can Use Today 


▶️ Key Points:

01:20 Stress is impacting your nonprofit more than you think

02:50 Three capacity building strategies in times of stress

07:44 What these capacity building strategies can do for your organization


Resources from this episode:

Episode 140: Building a Learning Strategy to Support Your Succession Plan with Naomi Hattaway

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗


Connect with Heather

LinkedIn: Heather Burright

Website: skillmastersmarket.com

Book an interest call with Heather here.


Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Ask These Two Questions to Identify Your Nonprofit's Core Competencies24 Jul 202300:07:22

Role clarity, career development, and accountability - are just a few of the most common reasons a nonprofit reaches out to me about creating a custom competency model.

Here's the thing, a competency model can do all of those things if it's created with your organization in mind and implemented correctly. It has to be specific to your nonprofit. That's why today, we are focused on two questions you can ask to identify your nonprofits core competencies

▶️ Ask These Two Questions to Identify Your Nonprofit's Core Competencies

▶️ Key Points:

02:10 Tailoring your competency model to your organization

04:00  Determining the knowledge, skills, and behaviors staff need

04:55 Aligning competencies with your nonprofit's strategies

 

Resources from this episode:

Episode 20: How to Determine Which Competencies Are Right for You

Episode 19: One Nonprofit's Honest Opinion after 6 Months with a Competency Model

Episode 18: Four Reasons Your Competencies Don’t Work

If you need support creating competencies for your organization, I'd love to connect. Send me an email at heather@skillmastersmarket.com

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

 

Connect with Heather

Linkedin: Heather Burright

Website: skillmastersmarket.com

Book an interest call with Heather here.

 

 

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Dealing with Corporate Burnout? One Easy Way to Manage Stress as a Nonprofit Leader with Jessie Pagliari17 Jul 202300:17:37

As nonprofit learning and development leaders, there are so many reasons we may feel overwhelmed, disconnected, or even burned out. And to overcome burnout, we need to be able to identify the underlying causes of it. That's why I've invited special guest Jessie Pagliari to talk about dealing with corporate burnout and managing stress as a nonprofit leader.

Jessie is the founder and CEO of Everyday Bliss, a personal and corporate wellness company. She is an ex-top performer in the Fortune 15 and a survivor of stress-related illness. If you are struggling with burnout yourself, if you have a staff person who is, or if you're responsible for the corporate wellness program at your nonprofit, then tune in to today’s episode.

▶️ Dealing with Corporate Burnout? One Easy Way to Manage Stress as a Nonprofit Leader with Jessie Pagliari 

▶️ Key Points:

03:19 How Jessie’s medical leave and year-long sabbatical led to creating her company – Everyday Bliss

05:30 Why burnout and corporate wellness are becoming such popular topics

08:12 How organizations typically respond to corporate burnout

11:00 The five key causes of burnout and the four ways stress affects us

13:19 One easy step to take to overcome burnout

 

Resources:

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Episode 30 of Learning for Good: Why staff well-being is the secret sauce to change management in nonprofit organizations

 

Connect with Jessie Pagliari

Linkedin: Jessie Pagliari

Website: everydayblissco.com

 

Connect with Heather

Linkedin: Heather Burright

Website: skillmastersmarket.com

Book an interest call with Heather here.

 

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Two Ways to Keep Your Staff Development Projects On Time & Within Budget10 Jul 202300:08:02

I remember many years ago, working on a tough project – like all caps, screaming at the microphone tough. I was working internally at a national nonprofit on a high-profile project. I had a difficult subject matter expert, things kept changing, and decisions were hard to come by. 

And yet, I somehow managed to keep the project on time and within budget. How did I do it? That's what we're focusing on in this week's episode of Learning for Good.

▶️ Two Ways to Keep Your Staff Development Projects On Time and Within Budget 

▶️ Key Points:

01:43 The two things I do to keep projects on time and within budget

02:04 Setting the project calendar

04:35 Scheduling regular check-ins with the project team

 

Resources from this episode:

Join the Nonprofit Learning and Development Collective:  https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or  Spotify, follow and leave a review! 👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends.

 

Connect with Heather

Linkedin: Heather Burright

Website: skillmastersmarket.com

Book an interest call with Heather  here.

 

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

How Nonprofit L&D Leaders Can Use Play to Create Organizational Change with Acey Holmes03 Jul 202300:21:19

If your nonprofit or association is undergoing organizational change, you know that it can feel heavy and overwhelming. That's where play comes in. As nonprofit learning and development leaders, we can use play to bring curiosity and fun back to the workplace. I'm so excited to have play expert Acey Holmes here with me today to explore how we can do just that. 

Acey believes that adults deserve (and need) more play. As a former speech and language pathologist, Acey has decades of experience studying the effects of play and flow on our brains and behaviors. She helps organizations implement playful work and through her efforts, she is transforming the future of work.

▶️ How Nonprofit Learning and Development Leaders Can Use Play to Create Organizational Change with Acey Holmes 

▶️ Key Points:

03:23 Acey’s winding career journey and where her passion for play started

05:41 Why play is relevant and important for adults

08:43 Some of the benefits of using play in the workplace

13:35 How other non-profit learning and development leaders can use play to support big organizational changes

16:09 One thing that an L&D leader can do today to be more playful

 

Resources from this episode:

Join the Nonprofit Learning and Development Collective:  https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on  Apple Podcasts or  Spotify, follow and leave a review! 👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

 

Connect with Acey Holmes

Linkedin: Acey Holmes

Website: playfulworkdesign.com

 

Connect with Heather

Linkedin: Heather Burright

Website: skillmastersmarket.com

Book an interest call with Heather  here.

 

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Leadership Development: Three Ways to Identify the Skills Your People Managers Need26 Jun 202300:08:22

People managers are critical to your organization. They have the greatest influence. They have the ability to help initiatives go well. They hear from both the senior leaders and the support staff.

I've heard from several nonprofits that they are focused on developing their people managers this year. But how do you know what to focus on? That's what we're going to explore in this week's episode of Learning for Good.

▶️ Training Your People Managers? Three Ways to Identify the Skills They Need 

 

▶️ Key Points:

02:14 The three ways you can identify the skills your people managers need

02:43 Looking at employee engagement data to inform learning needs

04:15 Talking directly to your people managers to uncover what they really need

06:20 Doing external research to find trends happening in staff development

 

Resources:

Episode 32:  5 Coaching Questions to Spark Behavior Change in Your People Managers

Episode 22:  How People Managers Can Improve Employee Performance and Job Satisfaction

Join the Nonprofit Learning and Development Collective:  https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

 

Connect with Heather

Linkedin: Heather Burright

Website: skillmastersmarket.com

Book an interest call with Heather  here.

 

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Workforce Development: Get Clear on Staff Expectations with This Fundamental Resource19 Jun 202300:07:00

I've worked with dozens of nonprofits as a consultant. And one thing I hear over and over again is the need for clear staff expectations. And you might be thinking, but isn’t that what the job description is for? Isn't it all laid out there? 

A job description is a great first step – and it's an input into the fundamental resource I often recommend, a competency model. In this episode, I’ll share what a competency model is and how it can help your staff thrive.

▶️ 34: Get Clear on Staff Expectations with This Fundamental Resource 

▶️ Key Points:

01:41 What’s a competency model? And how it can impact your nonprofit organization

 03:05 What you should consider when creating a competency model for your nonprofit

03:45 Engaging staff in creating your competency model

 

Resources from this episode:

 Episode 20: How to Determine Which Competencies are Right for You.

Episode 19: One Nonprofit's Honest Opinion after 6 Months with a Competency Model

 Episode 18: Four Reasons Your Competencies Don't Work

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

 

Connect with Heather

Linkedin: Heather Burright

Website: skillmastersmarket.com

Book an interest call with Heather  here.

 

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Misconceptions, Barriers & Solutions to Creating Accessible Learning in a Nonprofit Organization with Dr. Saeide Mirzaei12 Jun 202300:43:27

As nonprofit L&D leaders, we are investing time and money into creating engaging solutions for our learners. But all of our learners are not the same. Their needs are not the same. Their likes and dislikes are not the same. Their goals are not the same. And their abilities are not the same. So how do we create solutions that are accessible to everyone? 

That's what we’ll explore today with Dr. Saeide Mirzaei on this episode of Learning for Good. Dr. Saeide's journey is inspiring. She grew up in a small town where she was denied access to education because of her gender and socioeconomic status. Now, as an accessibility expert, she ensures that her design is accessible to all learners, and she’s committed to promoting diversity, equity, inclusion, and belonging in all aspects of e-learning design.  

▶️ Misconceptions, Barriers, and Solutions to Creating Accessible Learning with Dr. Saeide Mirzaei

▶️ In this episode:

03:53 How being denied access to education opportunities put Dr. Saeide Mirzaei on this path of accessible learning

08:16 Seven reasons why nonprofits should be thinking about accessible learning

22:00 Common barriers that nonprofits face when creating programs that are accessible

28:41 Solutions to overcome those barriers and ensure your nonprofit's learning initiatives are accessible

35:00 Training staff and volunteers on accessibility best practices, guidelines, and tools

39:15 How accessible content can also be engaging, empowering, and fun!

 

Resources from this episode:

Americans with Disabilities Act (ADA)

Web Content Accessibility Guidelines (WCAG)

Join the Nonprofit Learning and Development Collective:  https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

 

Connect with Dr. Saeide Mirzaei 

Linkedin: Dr. Saeide Mirzaei

Website: https://saeidemirzaei.com/ 

 

Connect with Heather

Linkedin: Heather Burright

Website: skillmastersmarket.com

Book an interest call with Heather  here.

 

 

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

5 Coaching Questions to Spark Behavior Change in Your People Managers05 Jun 202300:07:23

Are you investing in your people managers this year? They have a central role in the organization – taking the vision and strategy from leadership, and helping your teams put all of that into action. It requires a lot of skill and leadership. Yet, people managers don't always have the training or the support they need to be successful.

So, in today's episode of Learning for Good, we'll explore five coaching questions you can ask to spark behavior change in your people managers.

▶️ Top 5 Coaching Questions to Spark Behavior Change in Your People Managers 

▶️ Key Points:

01:53 Why coaching is essential to spark behavior change in your people managers

02:50 Five core questions to spark behavior change in your nonprofit organization

05:32 How you can offer more support as they go through that change

Resources from this episode:

Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather

Linkedin: Heather Burright

Website: skillmastersmarket.com

Book an interest call with Heather here.

 

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Staff Not Ready to Change? This One Practice Creates Buy-In for Workforce Development29 May 202300:08:08

Have you ever created a training, but realized staff just didn't want to attend? Maybe you facilitated or observed and saw the hesitation, or worse, the resistance from learners. Sometimes our staff isn't ready to change. So, today, let’s talk about creating buy-in for staff development.

In this episode of Learning for Good, I'm going to share an approach that I used in a virtual instructor-led training for a national nonprofit focused on the early childhood years. 

▶️ Staff Not Ready to Change? This One Practice Creates Buy-In for Staff Development

▶️ Key Points:

01:48 How to make learners actually want to learn and implement your new approach

04:07 Combining discussion with practice so learners can benefit from buy-in and skill development

04:50 How you can apply my approach to your work as a nonprofit L&D leader 

Resources from this episode:

Nonprofit Learning and Development Collective:  https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective 

Was this episode helpful? If you’re listening on  Apple Podcasts or  Spotify, follow and leave a review! 👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather

Linkedin: Heather Burright

Website: skillmastersmarket.com

Book an interest call with Heather  here.

 

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Why Well-Being Is The Secret Sauce to Change Management with Mandy Sharp Eizinger22 May 202300:30:26

We keep hearing that burnout is at an all-time high, especially within nonprofit organizations, yet changes continue happening and can sometimes add to our stressors in the workplace. That's why today I've invited Mandy Sharp Eizinger to talk about staff well-being and what nonprofit organizations can do to help prevent burnout even in the midst of a change.

In this episode, we talk about shifting the narrative around rest, how staff well-being affects your nonprofit culture and bottom line, and some practical tips on what you can start doing today to prioritize your staff’s well-being.

 

▶️ Why Well-Being Is The Secret Sauce to Change Management with Mandy Sharp Eizinger

 

▶️ Key Points:

05:01 The start of Mandy's interest in well-being within the non-profit sector

08:32 Burnout, busyness, well-being, and rest: shifting narratives we’ve been reproducing for decades

15:51 How staff well-being impacts things happening across nonprofits and other organizations

18:10 Simple questions you should ask your staff to increase well-being and productivity 

20:39 8 Tips to improve staff well-being in your organization

 

Resources from this episode:

 

Emily Nagoski and Amelia Nagoski’s TED Talk: The cure for burnout (hint: it isn't self-care)

Tricia Hersey’s article: Rest is anything that connects your mind and body

Nonprofit Learning and Development Collective: 

https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

 

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗 

 

Connect with Mandy

Linkedin: Mandy Sharp Eizinger

 

Connect with Heather

Linkedin: Heather Burright

Website: skillmastersmarket.com

Book an interest call with Heather here.

 

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

How to Design Realistic Training Scenarios that Actually Work with Srividya Kumar11 Aug 202500:30:46

Get ready to change the way you think about designing training scenarios in this episode of Learning for Good. I have used scenarios myself, and I really do think this is a skillset that we all need to get better at because scenarios are such a helpful tool in learning. That's why today I'm talking to Srividya Kumar, a learning design leader and co-founder of Learnnovators.

She makes designing scenarios approachable and shares what we need to know to create training scenarios that truly engage and allow the learner to navigate the situation and learn from their own decisions and judgments.

Whether you're just starting out with scenario design or you have some experience under your belt, this episode will give you the tools you need to up your scenario-based training game.


▶️ How to Design Realistic Training Scenarios that Actually Work with Srividya Kumar


▶️ Key Points:

03:07 Srividya's career in L&D and her passion for learning design

05:59 Defining what a training scenario is

07:45 When scenarios are helpful and when they're not

11:01  How to create scenarios that are realistic and relevant

18:12 Four things to avoid when creating scenarios

20:36 What brings scenarios to life and what gets in the way

25:42 Expert advice for those starting out with scenario design


Resources from this episode:

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗


Connect with Srividya

LinkedIn: Srividya Kumar

Website: learnnovators.com

Podcast: The Learning+ Podcast


Connect with Heather

LinkedIn: Heather Burright

Website: skillmastersmarket.com

Book an interest call with Heather here.

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Mediocre Training? Improve Your Staff's Presentation Skills with Author Dave Powell15 May 202300:25:12

If your nonprofit or association is delivering in-person or virtual instructor-led training, you probably have trainers who lead that experience. This one role can make a big difference in the outcome of the training. And while we focus a lot on creating the training for impact, it's also important to support the trainers. That’s why I invited Dave Powell, nonprofit veteran and author of The Presenter’s Dilemma, to talk about presentation skills for nonprofit trainers in today’s episode of Learning for Good.

In this episode, we talk about why presentation skills are important and share practical tips to help you improve your skills as well as the impact they have on your organization.

▶️ Mediocre Training? Improve Your Presentation Skills with Author Dave Powell

 

▶️ Key Points:

03:35 How Dave’s career journey at YMCA actually started in his childhood

06:29 Why presentation skills are important and why nonprofits should develop presentation skills in their trainers

08:44 The most common internal and external challenges you will face when delivering a presentation or speaking in public

14:41 The importance of rehearsing before your big presentation

16:56 How a nonprofit can develop presentation skills in its trainers to boost training effectiveness

20:20 One of the best things you can do to develop your presentation skills

 

Resources from this episode:

YMCA’s website: www.ymca.org

Toastmasters website: www.toastmasters.org 

The Presenter's Dilemma: Taking the Stage by Storm One Slide at a Time: get the book on  Amazon!

Nonprofit Learning and Development Collective: 

 https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on  Apple Podcasts or  Spotify, follow and leave a review! 👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗 

 

Connect with Dave

Linkedin: Dave Powell

 

Connect with Heather

Linkedin: Heather Burright

Website: skillmastersmarket.com

Book an interest call with Heather  here.

 

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Leadership Development: Dealing with Toxic Staff? Why Training Is Not the Answer08 May 202300:07:21

We've all been there. You're working on a project or initiative, and you find yourself working around someone on the team. It's a pain, but it's easier than working with them. So, let’s talk about dealing with toxic staff today.

Do they need training? Maybe. Training can help create cross-functional relationships needed to get work done. It can help motivate staff to contribute in new ways. It can build the skills and confidence needed to be effective, but it won't fix a toxic team member. 

What do I mean by that? Let's explore it together on today's episode of Learning for Good.

▶️ Dealing with toxic staff? Why training is not the answer

 

▶️ Key Points:

02:04 The big problem of having toxic staff on your team

03:43 The importance of performance combined with trust

05:03 The team members you want to invest in

 

Resources from this episode:

Nonprofit Learning and Development Collective:  https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on  Apple Podcasts or  Spotify, follow and leave a review!  👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

 

Connect with Heather

Linkedin: Heather Burright

Website: skillmastersmarket.com

Book an interest call with Heather  here.

 

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

4 Easy Habits to Improve Employee Performance and Culture with Veronica LaFemina01 May 202300:31:02

When I first started working with nonprofit organizations, I thought that the shared mission would instantly create a positive work environment. But it takes more than a shared purpose. There’s more that goes into creating a positive culture, and that’s why I invited Veronica LaFemina, non-profit executive strategic advisor, to talk about it on today’s episode of Learning for Good.

 

In this episode, we talk about what we’ve learned about creating and maintaining a positive culture that improves employee performance in a non-profit organization.

 

▶️ 4 Easy Habits to Improve Employee Performance and Culture with Veronica LaFemina 

 

Key Points:

02:50 Veronica’s career path that led her to become a strategic advisor to non-profit executives 

6:40 Discover the crucial role organizational culture plays in the success of nonprofit initiatives and the performance of their staff

09:47 Understand the main elements of organizational culture and how defining an identity, clarity, process, and vibe fosters a healthy work culture

15:31 The one element of organizational culture that impacts employee performance the most

19:24  Develop four essential habits for improving culture: clarity, internal communication, training, and accountability

 

Resources from this episode:

Nonprofit Learning and Development Collective: 

https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

 

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇

 

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗 

 

 

Connect with Veronica

Linkedin: Veronica LaFemina

Website: LaFemina.co

 

Connect with Heather

Linkedin: Heather Burright

Website: skillmastersmarket.com

Book an interest call with Heather here.

 

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

From Poor Performer to High Achiever? Three Staff Development Solutions to Help You with Change Management28 Feb 202300:07:32

When we have a performance problem, we often go straight to training as the solution.

And while training can certainly be A solution, it’s not THE only solution.

Today, I want to explore three staff development solutions that can create behavior change in your staff, aligning them with the ADKAR change management model.

▶️ From Poor Performer to High Achiever? Three Staff Development Solutions to Create Behavior Change

Key Points: 

00:57 Training isn’t the ONLY solution

02:00 Are your learners aware of the need to change?

02:49 Do they know they need to change?

03:59 Can they sustain change?

05:29 Do these with intentionality

Was this episode helpful? Let us know in the comments. If you’re listening on Apple Podcasts, leave a review! 👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Subscribe to the channel and hit the 🔔 for notifications.

 Skill Masters Market

 

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Centering Learner Needs: 3 Crucial Questions for Nonprofit Training Programs21 Feb 202300:09:47

Our world is so often centered and tailored around us. 

And I don't know about you, but I've attended training sessions where that felt the furthest from the truth. But I've also attended others where I left feeling like it was exactly what I needed.

So how do you create more of THAT scenario – where learners feel like they got exactly what they needed?

▶️  Centering Learner Needs: 3 Crucial Questions for Nonprofit Training Programs 

Key Points: 

02:01 Do THIS before anything else.

03:29 Knowledge doesn’t equal behavior change

06:01 Focus more on the “do” than the “no”

06:58 Set them up for success by considering this

Was this episode helpful? Let us know in the comments. If you’re listening on Apple Podcasts, leave a review! 👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Subscribe to the channel and hit the 🔔 for notifications.

 Skill Masters Market

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Does Your Training Make a Difference? 5 Tips to Increase Staff Development and Training Effectiveness 14 Feb 202300:09:48

Imagine this. You do the work. You invest so much time and energy into creating this training. You send it out into the world.

Crickets.

It doesn’t have to be this way. You have to step up and find out whether it worked or needs improvement.

I want you to set yourself up for success by doing these five things.

▶️ Does Your Training Make a Difference? 5 Tips to Increase Staff Development and Training Effectiveness

Key Points: 

00:13 Never expect a dull training launch again

02:18 Do these to get your solutions to work

03:30 Building trust is a constant process

04:27 What is driving the need for training?

05:18 Remove barriers by listening to your learners

06:01 Everything you do should be knowledge-based

07:02 Adapt and evaluate through feedback

Looking for support in implementing this process? ✨

Connect with us so we can help create the exact solutions for you!

👉 heather@skillmastersmarket.com 

👉 https://www.skillmastersmarket.com/

Was this episode helpful? Let us know in the comments. If you’re listening on Apple Podcasts, leave a review! 👇👇👇

Subscribe to the channel and hit the 🔔 for notifications.

Skill Masters Market

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Improving Employee Performance: How I Tailor Staff Development Solutions to Your Organization07 Feb 202300:08:10

I’ve been in your shoes.

Since starting my consulting business, I’ve worked with dozens of nonprofits that needed to develop their staff to achieve specific goals. But it’s not always easy because of the barriers our staff face on a daily basis.

To cultivate effective employee performance, we need a tailored staff development solution that produces measurable and actionable outcomes.

▶️ Improving Employee Performance: How I Tailor Staff Development Solutions to Your Organization

Key Points: 

00:51 This is how to create more effective employees!

02:25 Know what’s going on in the organization

04:17 Help employees discover their own needs

05:22 Test and implement while receiving feedback

Ready to get the exact solution your organization needs? ✨

Send me an email with the word “Exact” in the subject line.

👉 heather@skillmastersmarket.com 

Subscribe to the channel and hit the 🔔 for notifications.

Skill Masters Market

Learn more about what I do.

👉  https://www.skillmastersmarket.com/

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

How People Managers Can Improve Employee Performance and Job Satisfaction31 Jan 202300:08:32

We’ve heard the saying, “People don’t leave bad jobs, they leave bad managers.” In fact, there is existing data that supports this.

Does that mean the opposite is true?

Here’s what I know. People want to feel heard, respected, and valued in your organization. And people managers are an important way to achieve that.

So how do we develop our people managers into the leaders we need? Let’s find out.

▶️ How People Managers Can Improve Employee Performance and Job Satisfaction

Key Points: 

01:51 Develop these three behaviors in your people managers

02:25 Different ways people managers can establish trust

04:51 Unclear expectations kill performance

05:51 Staff teams need feedback and support

06:54 The best time to develop your people managers

Subscribe to the channel and hit the 🔔 for notifications.

Skill Masters Market

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Three Professional Development Trends in 202324 Jan 202300:07:55

Moving into 2023, I’ve conducted market research calls and found out so much about what nonprofits are thinking about and are struggling with.

I know I won’t get to work with every single nonprofit out there. But I’m doing the research and this podcast to know what resonates with you.

I can’t wait to share with you what I heard from nonprofits and these new trends gearing toward the new year.

▶️ Three Professional Development Trends in 2023

Key Points: 

02:09 Now’s the time to invest in people managers

04:14 Organizations are elevating mental health needs

05:48 Do this to see true behavior change

06:53 Let us know what you think!

💌 Leave a comment or send me an email with your biggest challenges and what you're focused on in 2023.

Subscribe to the channel and hit the 🔔 for notifications.

Skill Masters Market

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

What Are The Right Competencies to Implement in Your Organization?22 Nov 202200:06:36

Emotional intelligence. Digital maturity. Communication. Collaboration. Data-based decision making. Adaptability.

So many competencies. But how do you know which of them should be included in your competency model?

Let’s dissect two important components so you can decide the right competencies to implement in your organization.

▶️ How to Determine Which Competencies are Right for You

Key Points: 

02:00 External landscape

03:36 Internal landscape

05:05 Conversation

Watch: One Nonprofit’s Honest Opinion after 6 Months with a Competency Model

Subscribe to the channel and hit the 🔔 for notifications.

Skill Masters Market

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

How to Make Learning Part of Your Nonprofit's DNA with Yogi Mueller04 Aug 202500:31:53

Creating a strong learning culture is no longer a luxury - it's a necessity for nonprofit leadership development and sustainable mission impact. In this episode, I sit down with leadership coach and author Yogi Mueller to explore how nonprofits can foster curiosity, promote vulnerability, and embed learning into their everyday operations.

Whether you're facing high turnover, stagnant performance, or disengaged teams, building a learning culture can be the catalyst for change. 


▶️ How to Make Learning Part of Your Nonprofit's DNA with Yogi Mueller 


▶️ Key Points:

[03:14] Introducing Yogi Mueller and his leadership journey

[06:01] Defining a learning culture

[09:25] Creating a desire to learn

[12:26] Building a strategic learning culture from the top down and bottom up

[19:25] Shifting leader mindsets around learning

[22:28] The challenges organizations face when building a learning culture

[27:43] Advice for L&D professionals building learning cultures


Resources from this episode:

The Great Slapping: The Power of Mentorship by Yogi Mueller

Episode 103: 5 Low Cost Leadership Development Activities

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗


Connect with Yogi

LinkedIn: Yogi Mueller

Website: craftleadership.net 


Connect with Heather

LinkedIn: Heather Burright

Website: skillmastersmarket.com

Book an interest call with Heather here.


Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

One Nonprofit's Honest Opinion after 6 Months with a Competency Model with Kristi Burnham15 Nov 202200:22:54

Have you ever wanted an inside look into another nonprofit’s competency model?

Kristi Burnham, UNICEF USA’s Vice President for Professional Learning and Leadership, is here to talk about what competencies are working for them, the challenges they face in implementation, and their strategies for reinforcement.

▶️ One Nonprofit's Honest Opinion after 6 Months with a Competency Model with Kristi Burnham

Key Points: 

02:20 Kristi’s career journey to UNICEF

04:48 What prompted UNICEF’s competency model

07:21 The process of crafting the model

10:01 What’s in UNICEF’s one-pager model

12:38 Introducing the model to staff and prospects

15:48 Positive responses about the model

17:48 Other ways to implement the model

19:46 Advice for organizations in creating competencies

Visit the website to see how we might work together:

https://www.skillmastersmarket.com/consulting-home

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Four Reasons Your Competencies Don’t Work (And What You Should Do Instead)08 Nov 202200:09:07

Often, organizations have competencies in place that are ineffective. But why is that?

My experience as a nonprofit consultant helped me discover four strong reasons why your competencies don’t bring the results you want, and what you can do about it.

Are you ready to start using a competency model that actually works? Let’s dive in.

▶️ Four Reasons Your Competencies Don’t Work

Key Points: 

01:46 #1 Competencies are not tailored to your organization

02:36 Outdated and not tailored to individual roles

03:54 #2 Competencies are not forward-looking

05:25 #3 Too many competencies create confusion

06:25 #4 Why existing models are not used

07:51 What you should do to improve them

Subscribe to the channel and hit the 🔔 for notifications.

Skill Masters Market

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

Why Storytelling Changes Everything for Training with Monique Purnell01 Nov 202200:25:09

Virtual training, when designed poorly, can be boring.

One effective element you can incorporate to make your virtual or in-person training engaging and effective is storytelling.

Listen as Monique Purnell, Learning and Development Manager for Alpha Gamma Delta International Headquarters talks about why stories work and how to create them in your next virtual training.

▶️ This One Element Changes Everything for Training with Monique Purnell

Key Points: 

01:52 Monique’s career and background

07:01 Two ways to use storytelling

10:56 Why stories work

14:58 The challenges of storytelling

17:48 How to start writing your story

20:48 What to do after writing your story

Subscribe to the channel: Skill Masters Market

Visit the website to see how we might work together: https://www.skillmastersmarket.com/consulting-home

Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.

Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization.

Let’s create lasting impact through innovative L&D solutions!

Produced by Ideablossoms

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