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Explore every episode of the podcast Lean Leadership for Ops Managers

Dive into the complete episode list for Lean Leadership for Ops Managers. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

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TitlePub. DateDuration
Making Hard Decisions Based on Values | 12822 Nov 202300:10:18

How well do you stick to your core values when it comes time to make hard decisions? It’s easy to talk about them in meetings and put them as posters on the walls, but do your decisions and actions align with your values? 

In this episode, Jamie shares how our behavior shows our values, plus an important update regarding the podcast. 

What You’ll Learn from this Episode:

  • An Update on the Podcast
  • Core Values in an Organization
  • Values Dictate Our Behavior
  • Having the Courage to Make Hard Decisions

Get full show notes and more information here: https://processplusresults.com/podcast/128

What is Lean Leadership (REPLAY) | 12708 Nov 202300:12:52

What is Lean Leadership?  It’s kind of an elusive, hard-to-define thing.

In today’s episode, I’ll break down what both Lean and Leadership mean to me, which then drives how I develop leaders. You’ll hear key components to consider when moving Lean Leadership beyond a buzzword to definable meaning.

This is my living and growing definition. Things can change, but the goal is to inspire you to create your own code to operate by. Let’s get to work!

What You’ll Learn from this Episode:

  • What Lean means to me, and how it advances my purpose
  • My current definition of Leadership
  • How my definitions of Lean Leadership drive my practice in developing people
  • Key considerations for how you think about Lean Leadership
  • Explore for yourself: What is Lean Leadership?


Get full show notes and more information here: https://processplusresults.com/podcast/127

Lean Culture Requires Productive Conflict (REPLAY) | 11821 Jun 202300:13:00

You can’t have a lean culture without conflict, but so many organizations and leaders are NOT comfortable with conflict. Here’s the question: “What would be the impact to your organization if you could have less destructive conflict and more productive conflict?”


What You’ll Learn from this Episode

  • Two types of workplace conflict, and how they differ
  • How the research behind DiSC for Productive Conflict does - and doesn’t - align with the other conflict models we’ve explored on past episodes
  • Why you can’t have a lean culture without conflict
  • The role leadership action plays in stimulating productive conflict
  • What Productive Conversations and Conflict is and how it can help your leadership team achieve more effective change adoption, gain better adherence to standard processes, and foster creativity and collaborative problem solving


Get full show notes and more information here: https://processplusresults.com/podcast/118


Leader Standard Work Gone Wrong | 03003 Mar 202100:14:08

We were really proud of the leader standard work “program” we collectively built. And then . . . it completely flopped.

Hear this real-life practical example of how NOT to implement leader standard work. The best part is, the mistakes I’m sharing today were made by yours truly.

If you haven’t listened to episode 29 with Mike Wroblewski yet, be sure to check it out. It will give you the lens to better understand the missteps I took.

This is the advice I wish I’d had at the start of my Lean journey. Let’s go.


Get full show notes and more information here: https://processplusresults.com/podcast/030







Leader Standard Work with Mike Wroblewski | 02924 Feb 202100:23:16

Leader Standard Work tends to be that thing on our “Lean to-do lists” that stays just out of reach for so many. But leader standard work doesn’t have to be so elusive. Mike Wroblewski, President of Dantotsu Consulting and  co-author of “Creating a Kaizen Culture”, shares:

* What leader standard work is (and is not)
* How the purpose of leader standard work escapes us at times
* The first place to start when practicing leader standard work
* How to make sure you're using a LSW tool that works

This is the Lean conversation I wish I had heard 10 years ago. Buckle up.

Get full show notes and more information here: https://processplusresults.com/podcast/029

Getting Tasks Done When You Just Don’t Feel Like It | 02817 Feb 202100:18:15

I’ll be honest, lately there are tasks I just don’t want to do. We've all been there, right?  My normal techniques to muscle through weren’t working. We're continuing our series on time, and when I have projects building up that I don't want to do I get stressed and lack motivation.  It was time to take action. I turned to LinkedIn to get your best advice on how to stop procrastinating and get after the things I've been putting off. In this episode I share the amazing tips I received and how we all can benefit.


Get full show notes and more information here: https://processplusresults.com/podcast/028


Give Your Leaders "More" Time | 02710 Feb 202100:15:24

Are you sabotaging your team's ability to manage time? It’s common for leaders to not have enough time for it all. Typically, this means leaders have to make difficult choices every day in how they will spend their time. 

How do senior leaders impact how effectively and how aligned those choices are made?
If you’re a leader of leaders, this is the episode for you.

Get full show notes and more information here: https://processplusresults.com/podcast/027

This episode is part of a series inspired by our interview with Patrick Adams in episode 24.
If you're interested in more, visit https://processplusresults.com/time/



Applying Improvement Kata: Overcome the Leadership Challenge "I Don't Have Time" | 02603 Feb 202100:19:42

Have you ever wished for more time? As we continue with our series inspired by the interview in Episode 24 with Patrick Adams, today we tackle this common problem. I'm going to use the model of Toyota Kata, the Improvement Kata in particular,  and then we're going to talk a little bit about how we apply it to this problem like,” I just don't have enough time” or “I'm not spending my time on the right things.” If you're not familiar with Toyota Kata, don't worry you'll be able to follow along. It's time to change our thoughts and find solutions to move forward.

Get full show notes and more information here: https://processplusresults.com/podcast/026



Creating More Time For Lean | 02527 Jan 202100:15:18

Have you ever felt like you're drowning in your work and just trying to keep your head above water? How do you create the time to practice Lean thinking and working in your leadership role when it feels like there’s just not enough of it?

Inspired by our conversation with Patrick Adams in episode 24, I'll be sharing 6 steps to get you moving in the right direction.

Get full show notes and more information here: https://processplusresults.com/podcast/025 

Assessing Lean Culture through Leadership Activities with Patrick Adams | 02420 Jan 202100:35:31

Ops Leaders, here is my question for you this week: when it comes to a continuous improvement culture, how do you assess where your organization is today and what to prioritize? That's exactly what we're talking about today with our guest, Patrick Adams. I'm so excited for you to join me for a conversation about lean culture with the author of Avoiding the Continuous Appearance Trap.

Get full show notes and more information here:  https://processplusresults.com/podcast/024/

Connect with Patrick on LinkedIn
Learn more about Patrick at his website
Learn More and Purchase Patrick’s Book: Avoiding the Continuous Appearance Trap



Learning from the Unexpected: Lessons from Podcasting | 02313 Jan 202100:19:26

You know how sometimes you start something with certain expectations . . . and then you find that your biggest lessons (and your biggest wins) actually come from something different than you expected? This podcast journey has been that way to me. Raise your hand if you can relate! In this episode I hope that hearing about my wins and gains from podcasting will help you as you’re reflecting, planning, and dreaming for the new year.

Get full show notes and more information here:  https://processplusresults.com/podcast/023/



Did You Grow Your Capabilities in 2020? | 02206 Jan 202100:21:04

As we start a new year, I wanted to build off of last week’s episode with Katie Anderson and share with you the Top 6 episodes of the podcast from 2020. As we go through the episodes I’ll also share powerful questions including one from my friend Sandi that I think you’ll enjoy. She recently asked on social media, “What can you do today that you were not capable of 12 months ago?” 

Think about it and let’s get into it!

 Get full show notes and more information here: www.processplusresults.com/podcast



Intentional Leadership with Katie Anderson | 02130 Dec 202000:34:50

We throw around the phrase “set intention” quite a bit, but what does that really mean? How is intention different from goals? And how can we use both intention and goals together?

In this episode, I talk with Katie Anderson, author of Learning to Lead, Leading to Learn. We explore the differences between intention and goals, setting intention at different levels, and tactical steps to practice intentional leadership. 

Get full show notes and more information here: https://processplusresults.com/podcast/021 



The Pitfall of Unstructured Urgency | 11707 Jun 202300:14:43

Do any of your leaders ever rush into solving a problem? It’s so easy to jump in and start pushing and moving too fast without taking a measured approach. In this episode, Jamie discusses the pitfall of Unstructured Urgency and how to overcome it.

What You’ll Learn from this Episode

  • How Unstructured Urgency Shows Up
  • The Impact of Lack of Structure
  • How to Help Leaders Avoid Unstructured Urgency

Get full show notes and more information here: https://processplusresults.com/podcast/117


The Re-Gift They’ll Love: Free Lean Leadership Resources to Share | 02023 Dec 202000:12:44

December and this time of year are a season of generosity. Without diving into the origins or religious associations of the various winter holidays, there is a general sense of giving in the air during this time of year. And today I have a gift for you.

Make a note of this link: www.ProcessPlusResults.com/free

Give the gift of learning to others, by sharing this link with them (and you can grab the free trainings for yourself too): www.ProcessPlusResults.com/free 

Get full show notes and more information here: https://processplusresults.com/podcast/020 

Lean Leadership for Happier Holidays at Home | 01916 Dec 202000:09:26

If you’ve listened to the podcast before you’ve no doubt heard me say that “Leadership is a Relationship”, but do you know what that means? It means some of the things you do to be a good leader can also serve you well in your personal relationships. Especially when we’re home for the holidays. This is often a stressful time for folks, and there’s no doubt that difficulties we’ve all faced this year can put strain on our interactions with family and friends. 

My tip for you is to use the reinforcing feedback tools you learned in episode 5 this holiday season. Today, I will give you a review of reinforcing feedback & examples of it in the workplace. Then we’ll talk about our personal relationships and how we can apply it at home. And finally, I’ll leave you with your next step. 

Let’s get started!

Get full show notes and more information here: https://processplusresults.com/podcast/019



Rabbits, Raccoons, and Resolve in 2020 | 01809 Dec 202000:20:57

Are you ready to hear about rabbits and raccoons today? Surely you’re curious. As we approach the close of the calendar year, I wanted to do a little recap of my year, including the biggest lesson I learned and how it might help you, too.

Let’s get started!

Get full show notes and more information here: https://processplusresults.com/podcast/018



3 Holiday Blues Your Team Members Might Face | 01702 Dec 202000:12:45

It’s important to remember during this holiday season that while work is made up of process, organizations are made up of people. And with people come emotions. 

If you’re a team leader you should be aware of some of the struggles your team members might be facing during this time . . .  especially since the pandemic has likely increased the occurrences of struggle.

So today, I’m going to walk you through 3 holiday blues your team members might be facing.


Get full show notes and more information here: https://processplusresults.com/podcast/017



Gratitude - Thinking to Acting | 01625 Nov 202000:12:00

“Gratitude can transform common days into thanksgiving, turn routine jobs into joy, and change ordinary opportunities into blessings.”

Gratitude definitely has a role to play in leadership because it can change how you show up.

Today, in the spirit of Thanksgiving, we’ll be talking about how incorporating a gratitude practice into your work routine can literally change your brain and improve your team. 

Get full show notes and more information here: https://processplusresults.com/podcast/016



Improving Daily Meetings | 01518 Nov 202000:39:02

Daily meetings. Huddles. Startups. Tiered Meetings. Standups. Whatever you call them . . . today we’ll talk with experts about how to execute and improve daily meetings.

Many organizations use daily huddles as the core routine that brings them all together. But let’s be real - building engaging, effective, daily huddles that serve the greater purpose can be challenging to achieve.

Guests Meredith Fisher and Stephanie Hill share learnings and recommendations based on their real world experience.

Get full show notes and more information here: https://processplusresults.com/podcast/015/



Don’t Succumb to Command & Control | 01411 Nov 202000:12:47

Leadership is to serve and develop people through human interactions and relationships towards the achievement of goals that support purpose. So, if leadership happens through human interactions and relationships, what are those interactions?

Today we’ll dive deeper into The 5 Leadership Interactions that collectively build your relationships with team members. When we create awareness of The Five Leadership Interactions, then we can start to see what types of interactions we’re having, and to purposefully choose how we want to interact with team members.

Get full show notes and more information here: https://processplusresults.com/podcast/014/



What is Lean Leadership? | 01304 Nov 202000:13:15

What is Lean Leadership? You’ve heard me talk about this A LOT over the last 12 episodes but it’s time for a deeper look. 

In today’s episode, I’ll break down what both Lean and Leadership mean to me, which then drives how I develop leaders. You’ll hear key components to consider when moving Lean Leadership beyond a buzzword to definable meaning.

This is my living and growing definition. Things can change, but the goal is to inspire you to create your own code to operate by. Let’s get to work! 

Get full show notes and more information here: https://processplusresults.com/podcast/013/



Applying 2020’s Lessons to Build Organizational Agility | Bonus Episode29 Oct 202000:22:13

CEOs, COOs, and Operations Executives - this episode is for you. 

In 2020, we learned some hard lessons and uncovered the need to build organizational agility. Lean provides a roadmap for us to get there, building the learning organization that can navigate in unchartered territory and innovate to sustain a competitive edge.

But too often, our Lean efforts stall out. 

In this Bonus Episode, you’ll learn my VALUE model to build the strong foundation needed for organizational agility. And you’ll walk away with five questions to examine as an executive team to determine your top priority and next best step.

Get full show notes, images of the frameworks discussed, and more at https://processplusresults.com/podcast/BonusOctober



Your Lean Management Foundation - A Conversation with Ron Pereira | 01228 Oct 202000:35:49

Join me for a special conversation with Ron Pereira, co-founder of Gemba Academy. We both get pumped up as Ron shares his advice for Ops Managers on building your Lean management foundation. Ron walks through four routines that work together systematically to help you change the way you’re managing your operations so that you and your team can make work easier, better, and faster.

After five guest podcasts on Ron’s Gemba Academy Podcast, the tables are turned. This time, you’ll get to hear Ron’s thoughts. I have learned so much from working with Ron over the years, and I couldn’t be more excited to share his insights and experience with you.

Get full show notes and more information here: https://processplusresults.com/podcast/012/

Great as an Enemy to Good in Operations Leadership and Execution | 11624 May 202300:17:33

Do you ever find yourself stalling to make a decision? Leaders often get stuck not making a decision because they don’t know enough or how to make the “perfect” one. In this episode, I share how perfection is an Enemy of Effective Operation and some practical steps to overcome it. 

What You’ll Learn from this Episode:

  • How perfection shows up
  • The consequences of the decisions we make
  • Perfection delays action
  • Ways of thinking to overcome execution traps

Get full show notes and more information here: https://processplusresults.com/podcast/116


Biggest Pitfalls for Managers | 01121 Oct 202000:16:52

Before we get into the three pitfalls and mistakes I want to share with you today, it’s important for you to know that I have fallen into every single one of them. 

Building off of the mistakes in Episode 10, I wanted to share more Lean implementation hazards that might take you off track on your Lean journey - and what steps operations executives, managers, and leads need to do instead.

I hope you’re ready to get straight into it, let’s go!


Get full show notes and more information here: https://processplusresults.com/podcast/011/



Top Mistake Ops Leaders Make with Lean | 01014 Oct 202000:14:05

It’s time for you ops leaders and I to have a heart to heart on what I think is one of the top mistakes that ops managers make when they decide to use Lean thinking and working in their operation and leadership. If you’re just starting your lean journey, you’ll be happy you listened to this episode.


Last week in Episode 9, I shared my thoughts on what I think Lean folks get wrong about ops managers. 


This week we’re digging into what ops managers get wrong about Lean. You don’t want to miss this one.



Get full show notes and more information here: https://processplusresults.com/podcast/010/



What Lean Folks Get Wrong About Ops Managers | 00907 Oct 202000:11:31

If you’re an Ops Manager, you might not know what the Lean world has been saying about you… but I’m here with today’s episode to share a different viewpoint.

I will share what I believe is the biggest misconception Lean practitioners hold about Ops Managers, Leaders, and Executives. We’ll talk about why I think this common thought is inaccurate, what’s actually happening instead, and what it means for all of our next steps to create more value.

Are you ready to do some myth busting?

Get full show notes and more information here: https://processplusresults.com/podcast/009/



Ask Jamie - Recognition Questions | 00830 Sep 202000:15:01

Today, I'm answering YOUR questions about Recognition.
Is recognition always needed? How do I make saying “thank you” to my team less awkward? These are just some of the questions addressed in today’s Ask Jamie episode. This recognition unit was going to be a three-part series. That all changed once I received questions from listeners like you.  

Today, I’ll share with you questions and answers on topics like watering-down the recognition, getting stuck on the 4-part formula, integrating reinforcing feedback into other recognition efforts, and what should be recognized.

Did you miss the earlier episodes on the importance of recognition? Head back to Episode 5.

Get full show notes and more information here: https://processplusresults.com/podcast/008/



Recognition in Lean Manufacturing | 00723 Sep 202000:17:14

What about recognition in the real world? You know, when we’re busy and have numbers to hit and issues to deal with. Join us for our first guest interview with Eric Wood as we explore recognition in Lean manufacturing.

Eric serves as the Safety and Maintenance manager at a manufacturing company, where he leads a total team of 30, including both individual contributors and Team Leads.

Eric will share with us

  • How he used to give recognition and What changed when he learned reinforcing feedback
  • Steps he’s taking to develop his leaders to more effectively recognize their teams
  • His biggest Ah-Ha and advice for other operations leaders


Get full show notes and more information here: https://processplusresults.com/podcast/007/

The Penny Trick to Recognition Habits | 00616 Sep 202000:12:21

Do you feel like you’ve tried every trick in the book to remind yourself to show gratitude to your team? Today I want to share a time when I struggled with building a recognition habit. What happened - What I learned - And how we all can apply that lesson to better lead our teams.

In episode 6 we’re building upon the Beliefs circle of the Transformation Trinity. For at least a decade, I was a manager that brought to life the sentiment: “I do 10 things wrong and never hear a word. I do one thing right and never hear the end of it.”

I’ll share the tricks I tried (and failed) to trigger giving recognition to my team. Although they might be helpful for you, I want you to understand why they didn’t stick. By getting to the root of what my beliefs were about feedback and recognition I was able to change my behaviors. 

Get full show notes and more information here: https://processplusresults.com/006



The Problem with Recognition | 00509 Sep 202000:15:11

Every team member wants to be recognized for their contributions. But have you ever stopped to think about how your “Good job, bud!” could actually be negatively affecting the team? 


In episode 5 we’re building upon the Behaviors circle of the Transformation Trinity. First, we’ll talk about the three mistakes you might be making right now when it comes to recognition. As always, I’ll share some stories and examples along the way. And most importantly, I’ll share a simple 4-part formula for recognition that will empower and lift up your team members - while also helping you deliver better results. Because developing leaders is my mission.


Don’t rely on pizza parties and gift cards. Reinforcing feedback is a must-have for your Lean Leadership toolbox.


Get full show notes and more information here: https://processplusresults.com/podcast/005

Be Obsessed | 00402 Sep 202000:11:04

Obsession fuels leadership. You can implement the same energy and excitement you might have for rock climbing or watching Real Housewives into your leadership role on the job. 


This week I share with you my love of mystery solving and together we’ll explore how to apply that same curiosity to the Transformation Trinity and your Lean journey. Investing in yourself to become a better leader can be hard and discouraging at times. That’s why it’s so important to figure out what it is about Leadership that you’re obsessed with.




Get full show notes and more information here: https://processplusresults.com/podcast/004



Getting Lean to Stick | 00326 Aug 202000:16:55

Sometimes we get the great idea to try something new, and then find ourselves lost and discouraged when it doesn’t take hold. I get it, we’ve all been there. 

In this episode, we’ll expand on the Transformation Trinity model and learn how beliefs, behaviors, and systems are the key to lasting change for your team.

Get full show notes and more information here: https://processplusresults.com/podcast/003



Why is Lean so Hard? | 00226 Aug 202000:15:09

Have you ever implemented a Lean system or tool but didn’t achieve the adoption, execution, and impact you were expecting? Or maybe things were great at the beginning, but over time execution waned and the system wasn’t used effectively and consistently? Frustrating, right! So how do we make it easier to sustain and improve results? 

In Episode 2, we’ll dive into the gaps that make improvement implementation and sustainment difficult. 

Get full show notes and more information here: https://processplusresults.com/podcast/002

One Cause of Failed Execution10 May 202300:20:08

What causes Ops Leaders to struggle with effective execution? Even when the processes are in place, they never seem to be used consistently or correctly. In this episode, Jamie discusses how complexity is a cause of failed execution, and how to create simplicity instead.

What You'll Learn from this Episode:

  • Choosing the Tasks to Complete
  • Complexity as an Enemy to Effective Execution
  • Creating Simplicity

Get full show notes and more information here: https://processplusresults.com/podcast/115


Respect People vs. Deliver Results | 00126 Aug 202000:11:53

“I want to lead with Respect for People and engage the team in Continuous Improvement, but at the end of the day we’ve got a job to do.” 

Have you ever found yourself thinking something like this? Join me in Episode 1 as I share a missed opportunity with one of my past team members as a powerful example of how that drive for results can manifest and lead you down an ineffective path. 

Get full show notes and more information here: https://processplusresults.com/podcast/001



Podcast Trailer28 Jul 202000:03:44

Lean Leadership for Ops Managers is a podcast for leaders in Ops Management who’ve had some targeted success with Lean, but haven’t yet built the everybody-everywhere-everyday improvement culture they crave.

If you wish the team could focus on proactive, systematic problem solving, but instead your team keeps coming to you for all the answers . . .

If you want to use Respect for People and People-Centric Leadership, but feel more pressure to get the work out and hit your numbers . . .

If you’ve read books and attended workshops about Lean, but can’t quite achieve the team member engagement and sustained improvement you want . . .

This is the podcast for you! In each episode, former Fortune 100 Ops Executive and Lean Enthusiast Jamie V. Parker will teach you how to engage your team, develop a Lean culture, and still get your day job done.

You can have Respect for People AND Continuous Improvement AND High Performance. You don’t have to choose. Download your free Transformation Trinity Workbook to walk you through the steps of identifying and removing roadblocks to easier and better Lean operations at www.ProcessPlusResults.com/transformation

Don’t miss an episode! Be sure to subscribe wherever you like to listen to podcasts.



Focus When Everything Is Important | 11426 Apr 202300:23:15

I know you are busy. So, how do you prioritize tasks when they are all important? How do you decide what to focus on? In this episode, I discuss an enemy of execution: distraction. Not being distracted with meaningless or unimportant things, but staying focused on long-term, strategic goals when there is so much to do in your day-to-day. 

What You'll Learn from this Episode:

  • Dealing with the Day-to-Day
  • Separating Priorities
  • The Trap of Distraction

Get full show notes and more information here: https://processplusresults.com/podcast/114


Coaching Techniques for Self Leadership (REPLAY) | 11312 Apr 202300:15:06

So often leaders want to learn how to “fix other people.” To get them to do the work, to get on board, to be better. But true leadership starts with our own thoughts, beliefs, and self awareness. 

You are probably keenly aware of your results. But what about your feelings? Or your underlying, automatic thoughts? 

In this episode, I dig into coaching techniques for self leadership. Because whether you like it or not, it’s hard to manage yourself when you don’t really know your inner workings.

What You’ll Learn from this Episode

  • How life coaching applies to leadership self awareness and self management
  • Lessons I learned from the CTFAR Self Coaching Thought Model
  • How to facilitate the transformation from both thoughts and behaviors
  • How to figure out what your underlying thoughts are

Get full show notes and more information here: https://processplusresults.com/podcast/113



The Manager Mistake of Constraining Possibility | 11229 Mar 202300:15:17

Do you want it done on time, or do you want it done right? We’ve all heard statements like this, and maybe we’ve even said them. It’s so easy to get caught up in this either/or thinking and thinking it’s impossible to have both outcomes. But what if it is possible to have both?

In this episode, I share the idea of AND thinking and a replay of my story from Episode 001, where I experienced a missed opportunity to practice this mindset.



What You’ll Learn from this Episode:

  • One of the overarching challenges ops leaders face, and why we need to challenge it
  • How to stop looking at things as a dichotomy and open the door to possibilities 
  • How to think and speak about the need to respect people and deliver results
  • A practical example of using an AND approach- in leadership and in life

Get full show notes and more information here: https://processplusresults.com/podcast/112


How to Create Effective Leader Standard Work with Paul Dunlop | 11115 Mar 202300:37:36

As a leader, do you find too much of your time is spent in chaos and firefighting? Would you prefer to spend your energy moving your team toward an improved culture with better business results? In today’s episode, Paul Dunlop explains how Leader Standard Work cuts through the chaos and creates a stable environment ripe for Continuous Improvement.  

What You'll Learn from this Episode:

  • The role of leader as coach
  • How to shift from reactive work to proactively adding value
  • Steps to slowly incorporate Leader Standard Work into an already-busy day

Learn more and find full show notes:
https://processplusresults.com/podcast/111

Improving Your Leadership through Lean Leader Standard Work with Tracy O'Rourke | 11001 Mar 202300:37:58

Is there any greater priority in today’s business environment than attracting and retaining talented and dedicated employees? In today’s episode, Tracy O’Rourke explains the critical impact of meaningful leader routines on the engagement of a company’s workforce.  


What You’ll Learn from this Episode:  

  • The role of leader routines in improving culture
  • Steps for implementing and enhancing Leader Standard Work
  • Ideas for effectively managing time while adding new leader routines


Learn more and find full show notes:
https://processplusresults.com/podcast/110

Making Work Human: Lead People Well and Get Results with Moe Carrick | 10915 Feb 202300:35:07

While work is made up of process, organizations are made up of people. That’s right, weird, messy, emotional human beings. So operations leadership isn’t just about managing operations or improving process - it’s also highly dependent on leading people.

 Moe Carrick joins us to discuss how we can lead people well while also getting results. 

What You’ll Learn from this Episode

  • People Make Organizations Great
  • Skills for Activating People’s Talents
  • Why Investing in Your People Matters
  • The Value of Frontline Teams


Learn more and check out the links at our full shownotes:  https://processplusresults.com/podcast/ 



How to Listen Effectively as an Operations Leader | 12625 Oct 202300:19:26

How well do you listen? How quickly do you jump in and start offering solutions or try to fix the problem? In this episode, Jamie shares things that hinder us from listening and how to listen effectively as an operations leader.

What You'll Learn from this Episode:

  • Choosing to Listen Intentionally
  • Things that Hinder Me from Listening
  • Two Ways to Improve Our Listening Skills
  • Shifting Away from Either/Or Thinking 

Get full show notes and more information here: https://processplusresults.com/podcast/126


Navigating the Intangibles of Leadership with Elisabeth Swan | 10801 Feb 202300:33:19

How often do you share your mistakes as a leader? So often in organization we celebrate success and share what went right, while shying away from the mistakes and lessons learned it took to accomplish that success. 

In this episode we talk with Elisabeth Swan about reframing mistakes as gold that can help foster stronger collaboration, team building and problem solving.


What You’ll Learn:

  • How improv made Elisabeth a better lean leader
  • The power of storytelling in data-driven leadership
  • Why Elisabeth says mistakes are gold and how they help others
  • Why it's so hard ot listen and ways to practice intentional listening


Read more and get full shownotes at:  https://processplusresults.com/podcast/ 


Advancing Women in Leadership with Kelli Thompson | 10718 Jan 202300:35:01

Diverse executive teams deliver better performance. It’s shown in study after study. Despite modest progress, women are still dramatically underrepresented in leadership roles.

How can women take steps to advance to the rooms where decisions are made, and then to confidently contribute in those rooms?

How can current executives take responsibility and action to build greater diversity and inclusion among their senior ranks?

Kelli Thompson, author of Closing the Confidence Gap, shares actionable advice on both questions.


What You’ll Learn from this Episode

  • Factors contributing to a lack of gender diversity in leadership roles
  • Ways women can ground themselves in their career progression
  • The Advocacy Model for closing the confidence gap
  • How executives can take intentional action and ownership to improve inclusion and diversity among their senior leadership teams


Get full show notes and more information here: https://processplusresults.com/podcast/107 





Expanding What's Possible with Sarah Tilkens | 10604 Jan 202300:28:13

Happy New Year! As we shift our focus to the next year by setting goals and thinking about what we want to achieve, it’s easy to limit what we believe is possible. In this episode, Sarah Tilkens shares how to shift from a goal mindset to a growth mindset to expand what is possible.  

What You'll Learn from this Episode:

  • Setting Meaningful Goals
  • How Mindset Can Expand what is Possible
  • Five Steps for Expanding your Mindset
  • Brainstorming Through Obstacles

Learn more and find full show notes:
https://processplusresults.com/podcast/106

Individual Purpose and Toyota Kata with Sam Morgan | 10521 Dec 202200:35:39

What is your personal purpose? So often, we talk about organizational purpose as part of our True North, but what about you personally? What motivates you to keep going during those challenging days?

In this episode, Sam Morgan joins us to share how he helps change people's lives by assisting them to uncover their personal purpose while also understanding the process of Improvement Kata and tying it together through daily coaching.


What You'll Learn from this Episode:

  • How Fear Shows Up
  • Finding your Individual Purpose
  • Incorporating Purpose into Continuous Improvement
  • How Daily Practice Changes Your Mindset


Learn more and find full show notes:
https://processplusresults.com/podcast/105

Breaking the Telling Habit with Katie Anderson | 10407 Dec 202200:30:40

We all have a telling habit and may not even realize it. As leaders, we are often blind to the fact that instead of answering a question or giving a suggestion, we are telling others what they should do. 

In this episode, Katie Anderson joins us to share how to build awareness of and break the telling habit. 

 
What You'll Learn from this Episode:

  • Developing Without Telling
  • Telling in Disguise
  • Making a Shift to Tell Less
  • Coaching Through the Struggle

Learn more and find full show notes at:
https://www.processplusresults.com/podcast/104

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