Explore every episode of the podcast Leadruption

Have you ever asked someone for completely honest feedback, then immediately started explaining why they’ve got it wrong? We say we want honesty, but sometimes what we really want is reassurance delivered in the shape of feedback. In this episode of Leadruption, Emma Last explores Feedblacklash, what happens when the feedback we asked for turns out to be more honest than we expected.

In this episode, we explore:

• What Feedblacklash is, and why asking for honest feedback is very different from being ready to receive it.
• How easily we can respond to feedback with context, explanation, justification or a quiet internal appeal against the verdict.
• Why defensiveness can unintentionally teach people that honesty is welcome only when it is comfortable.
• The difference between asking for reassurance and genuinely asking for information that might challenge how we see ourselves.
• Two questions to consider: When you ask for feedback, are you really asking for information or reassurance? And what have your previous reactions taught people about how safe it is to be honest with you?

Want more Leadruption?

Come and join Emma in Leadruption PodChat to continue the conversation, explore the Say–Do Gap and discover more words from The Leadruptionary.

You’ll also find the Say–Do Gap White Paper there if you want to go deeper into the gap between leadership intention and lived experience.

https://emmalast.com/leadruption-podchat

There’s a difficult conversation you know you need to have. You’ve thought about it, rehearsed it, maybe drafted the message six times, and possibly discussed it with everyone except the actual person involved. Welcome to Confrontcrastination, where avoiding the conversation doesn’t make the problem disappear, it usually just gives it time to get bigger.

In this episode of Leadruption, Emma Last explores:

• What Confrontcrastination is: postponing a difficult conversation until it becomes significantly more difficult.
• Why we can spend so much time preparing, rehearsing, drafting, and seeking other people’s opinions instead of simply speaking to the person concerned.
• How avoidance can allow resentment to build, patterns to continue, and a relatively straightforward conversation to turn into a much bigger process.
• Why having conversations earlier, more clearly, and more safely matters for trust and leadership.
• Two questions worth asking yourself: What conversation are you preparing beautifully for instead of actually having? And what is your avoidance costing the person you haven’t spoken to yet?

Want more Leadruption?

If this made you laugh, wince, or think, “Oh heck, I do that”, come and join Emma in Leadruption PodChat.

You’ll find the Say–Do Gap White Paper there and, if you ask nicely, Emma may even create a personalised Leadruptionary word just for you.

https://emmalast.com/leadruption-podchat

You can be a good leader, care deeply about people and still create an experience you never intended. That’s the uncomfortable territory between what we say, what we believe we do, and what other people actually experience. In this first episode of Leadruption, Emma Last explores the Say–Do Gap, the slightly more painful Say–D’oh Gap, and why our intentions don’t always protect us from our impact.

In this episode, we explore:

• The difference between the Say-Do Gap and the Say-D’oh Gap, and those moments when our leadership behaviour doesn’t quite match the leader we think we are.
• The contradictions that show up around trust, challenge, wellbeing, consultation, freedom,and boundaries, including the things we can all say with complete conviction while behaving rather differently.
• Why good intentions aren’t enough if the lived experience of our leadership is creating stress, disengagement, lower performance, or an erosion of trust.
• Why the gap between intention and impact can affect not only people and culture, but also reputation, relationships, and whether people ultimately choose to stay.
• Two questions worth sitting with: Where in your leadership might you be judging yourself by your intention while somebody else is living with the impact? And where might your next Say–D’oh moment already be trying to get your attention?

Want to go deeper?

Join the Leadruption Podchat Community and Download Emma’s free Say–Do Gap White Paper to explore what happens when leadership intention and lived experience stop matching, why that gap matters, and what leaders can start noticing differently.

https://emmalast.com/leadruption-podchat

Leadership is full of contradictions. We want honesty until someone tells us something we don’t want to hear. We tell people to switch off, then send them a quick question at 9pm. Leadruption is for leaders of businesses, people, communities and movements who know something needs to change, but don’t want another lecture on how to lead.

In this short introduction to Leadruption, Emma Last explores:

• Why there’s often a gap between the leadership we intend and the leadership other people actually experience.
• The everyday leadership contradictions that affect trust, culture, decisions, relationships, reputation and results.
• What to expect from The Leadruptionary, Emma’s growing dictionary of modern leadership contradictions.
• Why human judgement, connection, and perspective matter even more in a world being reshaped by AI, technology, and constant change.
• What you can expect from these five or six-minute morning shots: one idea, one disruption, and something that might make you laugh, stop, think, and occasionally realise, “Oh heck. I do that.”

About Leadruption

Leadruption is hosted by Emma Last, Informed Leadership consultant and speaker, and creator of the Say-Do Gap.

Because leadership is serious work, but we really don’t have to take ourselves quite so seriously.