Increase Employee Retention by Improving Onboarding, Training, and Succession Planning: Leaders are losing their people at an unprecedented rate due to poor onboarding, inconsistent training, and lack of succession planning. Out of 1000 employees surveyed, 80% said they had a poor onboarding experience. Lack of training can cause a 60% loss of the workforce over a 4 year period due to training gaps, mistakes, complaints, and low morale. Employees will also separate from a company when there is no defined career path or succession planning. Implementing a strong onboarding program increases retention by 82%, and increases productivity by 11%. Proper succession planning increases valuations by 20 - 25%. Companies can be more proactive about retention by implementing three important tools which will shift the course of employee happiness. As an in-demand Executive Coach, dynamic speaker, successful author, and focused and motivating trainer devoted to her craft, Monique Daigneault provides a highly coveted service to corporate leaders worldwide using internationally accepted standards as well as her personally honed methodology. Surviving trauma as a child and embracing Complex PTSD as an adult, Monique developed a unique skill set and process that allows her to advocate for others and guide them through challenging workplace issues. With an indomitable spirit, a results-driven work ethic, and an enthusiastic commitment to performance improvement, she partners with clients from all over the world, providing practical tools to help catalyze change and facilitate evolution in their professional lives. As President and CEO at MD Consulting, Monique is the insightful radio show host of Leading with Intention on the VoiceAmerica business channel and also the author of the newly released book: The Survive and Thrive Toolkit for Leaders by Mango Publishing Group. Monique is an ICF-trained and Master certified coach and has an MS in Industrial and Organizational Psychology. She is passionate about helping leaders shift corporate culture, build business agility, resilience, and influence and facilitate transformation in the organizations they lead.

Talia Fox is the CEO of KUSI Global, Inc. She holds an M.Ed. in psychology and is a Harvard University Fellow. A leadership strategist and a legacy builder, she has transformed thousands of executives over the last two decades in every sector, assisting leaders in developing innovative strategies for some of the most critical and complex missions globally, including defense, wealth inequalities, racial and social justice, aviation, and healthcare. Talia helps organizations like the U.S. Securities and Exchange Commission, Harvard University, Transunion, the National Institutes of Health, Howard University, and the U.S. Departments of Defense and Veterans Affairs maximize human potential by leveraging strategic intelligence and help individuals and organizations foster connected cultures and promote conscious equity.

Aslak de Silva has nearly 20 years of experience as a practitioner and instructor of Han Moo Do martial arts, competing in about 100 full-contact fights and winning the World Championship gold medal in Michigan, USA, in 2000. Martial arts has taught him the importance of leaders being life-long learners and coaching others. Aslak is the CEO of Selfly Store, where they use the latest developments in loT, machine learning, and AI to offer smart vending machines that make grab-and-go food shopping as easy as using your home fridge. Selfly Stores are used by 100+ companies in 22 countries across Europe, and in 2023, Selfly Store was named among the 50 Most Innovative Companies To Watch by CEO Views. Aslak, who was recognized by Chief's Digest as one of the 10 Best CEOs to Watch in 2023 has been leading teams and companies for 15+ years. Before becoming CEO at Selfly Store, he was the CEO of Nordic Business Forum, one of the world's biggest business and leadership conferences, with 7K+ attendees annually from 50+ countries and featuring world-class speakers like Barack Obama, George Clooney, and Steve Wozniak.

Mauro Porcini is PepsiCo’s first-ever Chief Design Officer and SVP. In the past eight years, he and his design team have won more than 1,100 design and innovation awards. PepsiCo was recognized by Fortune in its Driven by Design list. He was previously 3M’s first Chief Design Officer. His first book in English, “The Human Side of Innovation. The Power of People in Love with People, focusing on innovation, design, and leadership, will be released in October 2022 and is now available. Mauro is the host of his own successful video podcast “In your shoes - with Mauro Porcini” where he interviews inspiring personalities from the creative community worldwide. Since 2020, he is a presenter and judge on the TV show “New York by Design” and “America by Design”, airing on CBS and Amazon Prime Video. Porcini has been recognized with several personal awards, including Fortune’s 40 under 40, GQ Italia’s 30 Best Dressed Men, and Fast Company’s 50 Most Influential Designers in the United States.

Bill Eckstrom is the CEO and founder of EcSell Institute. Bill’s professional career path has encompassed sales, sales leadership, executive leadership with both private and publicly traded companies. He established EcSell Institute to fill a void he witnessed in the coaching and leadership profession. EcSell’s research and improvement programming has been utilized in the athletic and academic worlds, spawning new start-ups EcSell Sports and EcSell Education in 2019. Bill’s TED talk titled Why Comfort Will Ruin Your Life, has been heard by live audiences of over 1,700 people, and 4 million more online, his now-famous words: “…what makes you comfortable can ruin you, and what makes you uncomfortable is the only way to grow.” Bill co-authored the book The Coaching Effect: What great Leaders do to Increase Sales, Enhance Performance, and Sustain Growth, has been a best-seller since its release in 2019.

Quiet quitting is a term we spoke about last show, it is taking social media by storm. Recently there have been articles in Fortune, Washington Post, NPR, Harvard Business Review, New York Times, and Linkedin. We will look at additional Emotional Intelligence leadership skills and tools to deal with Quiet Quitting such as your leadership style, trust assertiveness, and feedback. Fortune defines quiet quitting as you’re still performing your duties, but you’re no longer subscribing to the hustle culture mentality that work has to be your life, …So, you’re doing the minimum to avoid burnout.” Today still dealing with pandemic flexibility is the key, people value flexibility as much as a 10% pay increase the Work from Home Research Project found. We will look at: 1) What is behind Quiet Quitting? 2) How Emotional Intelligence leadership can help and 3) Zoom in a few actions that you and your team can take to minimize it.

With Drs. Nadler and Greenberg. “Quiet Quitting” is a term taking social media by storm. Recently there have been articles in Fortune, Washington Post, NPR, Harvard Business Review, New York Times, and LinkedIn. Gallup Research has found that 50% of the US workforce is quiet quitting. Actively engaged employees have dropped to 32% and it is most significant in employees under 35; the Millennials and Generation Z. They found the engaged employees in their research group dropped by 6 pts while disengaged increased by 6 pts. Fortune reported that TikTok user @zkchillin defines “ ‘quiet quitting’ as you’re still performing your duties, but you’re no longer subscribing to the hustle culture mentality that work has to be your life, …So, you’re doing the minimum to avoid burnout.” We will look at: 1) What is Quiet Quitting? 2) What are some of the causes 3) How Emotional Intelligence skills can help, and 4) Actions that you can take to minimize it, like Self-Awareness, Trust, Stress Tolerance, Empathy, and Assertive Skills. For free EI Tools www.emotionalbrilliance.com/academy

Ryan Gottfredson, Ph.D. is a cutting-edge leadership development author, researcher, and consultant. He helps organizations vertically develop their leaders primarily through a focus on mindsets. Ryan is the Wall Street Journal and USA Today best-selling author of Success Mindsets: The Key to Unlocking Greater Success in Your Life, Work, & Leadership. He is also a leadership professor at the College of Business and Economics at California State University-Fullerton. Vertical development is enhancing our ability to make meaning of our world in more cognitively and emotionally sophisticated ways. The concept comes with two assumptions: 1. People vary in their cognitive and emotional sophistication 2. Those with higher altitudes of cognitive and emotional sophistication will navigate life more effectively, be better leaders, and be more positive influences within their sphere of influence. There are different levels or altitudes or levels of vertical development/cognitive and emotional sophistication. I call them Mind 1.0, Mind 2.0, and Mind 3.0. Each serves as our internal operating system that causes us to focus on different goals and needs as follows: Mind 1.0 – Focused on safety, comfort, and belonging; Mind 2.0 – Focused on standing out, getting ahead, and winning; Mind 3.0 – Focused on contributing and adding value. Understanding this should leave us with two questions: 1. How do I elevate vertically? (i.e., How do I become more cognitively and emotionally sophisticated, with particular interest in Mind 3.0) 2. Because we have elements of all three mind levels within us, we also need to ask: How do I spend a higher percentage of my time in Mind 3.0? Find out more about Ryan at https://ryangottfredson.com/

Luke Owings is the Vice President of Product at Abilitie, a leadership development company that offers virtual mini-MBAs and business simulations that help senior executives from companies around the world build leadership skills and improve strategy execution. Since 2015, they have taught 25,000+ executives in over 50+ countries, and their clients include Fortune 500 companies such as PayPal, Marriott, Coca-Cola, GE, and Southwest Airlines. In 2020, Abilitie was recognized as one of the Inc. 5000 fastest-growing private companies and Inc. Best Work-Places In America. Before joining Abilitie, Luke was an Expert Associate Partner at McKinsey & Company, which is a trusted advisor to two-thirds of the Fortune 1000 businesses and governments around the world. He holds a BA in Economics from Princeton University and an MBA from Harvard Business School and was also a Teaching Fellow for Harvard University’s undergrad economics class.

Our guest is Dr. Lois Phillips, a former university administrator, then strategic planning consultant to organizations across sectors, and a communications consultant who studies gender differences in speaking and leading. She’s just published The History of Women Speakers: When Women Spoke up, they changed History and co-authored two books with Dr. Anita Perez Ferguson in the Women Seen and Heard series. Dr. Phillips' experience in strategic planning facilitation allows her to think broadly about the social trends and their impact on corporate culture, and the leadership team's role in messaging about corporate values as the organization grows and evolves. As a community leader, she has won awards for her work in affirmative action and diversity and has had op-ed columns published on current issues such as the economy, the media, and women in politics. You can find her resources, books, and links on www.loisphillips.com

Marion E. Brooks is an internationally certified executive coach, business leader, and author of ‘What You Don’t Know IS Hurting You: 4 Keys To A Phenomenal Career’. Marion has more than 20-years experience as a corporate executive in the pharmaceutical industry, leading a team to generate more than $900 million in annual sales. He holds a BA in Marketing from the University of Texas, Arlington and an MBA in Management from Amberton University.

Joseph O’Connor is an author, International Executive Coach, Coach Trainer, Founder of the Neuroscience Coaching Centre. His Key Focus is Helping coaches, executives, managers, and other professionals to be more successful in work and happier in life. Joseph is also the co-founder of the International Coaching Community (ICC), and one of the best known and respected coaches and coach trainers in the world. Joseph was a professional musician where it is clear that success is much more than just being good at what you do. You had to give your best at the right moment. Author of nineteen books in thirty languages on coaching, training, and neuroscience that have sold half a million copies worldwide. He follows his two great interests, giving coaching training and courses on creative nonfiction writing. Beyond his writing and coaching work, Joseph enjoys enlightening audiences with fascinating insights about how our brains actually work as opposed to how we hope they do. More info at: https://www.coachingthebrain.com

Studies have found that 40-60% of high-performing employees fail or underperform when appointed as managers within their first two years on the job. Such situations are This is costly for both the managers as well as the organizations that lose talent and productivity. The cause of this high rate of failure is due to the vast majority of new managers never receiving the leadership training they desperately need to succeed in their role. Ramona Shaw runs The Leadership Accelerator, a 12-week program that coaches first-time managers to become confident and competent leaders who deliver results and who people love to work with. She has helped hundreds of new managers at startups and leading companies — including Google, Twitch, Asana, Lionsgate, and Dropbox — successfully transition into leadership roles. Before becoming a leadership coach, Ramona worked at Partners Group, a global private markets firm with $127B in assets under management and over 1,500 professionals across 20 offices worldwide. At the firm, Ramona moved from a Junior Financial Analyst to Vice President in under six years

Lori Michele Leavitt, also known as “The Pivot Catalyst,” will guide you in each book to your best next steps toward extraordinary momentum, in business and life. Just as she coaches leaders around the world, with this book she will coach you. Lori Michele Leavitt, “The Pivot Catalyst”, has coached, consulted, and trained hundreds of leaders around the world to achieve their objectives and generate extraordinary momentum. She speaks globally on catalyzing momentum, leading, pivoting, and workplace culture change. When she’s not writing in one of her favorite locations conducive to deep thought and creativity, she’s supporting orchestration of Pivots, decision-making, and judgment calls for business leaders and their teams around the world. Her favorite role is as Emily’s Mom. What she hopes leaders who are listening get most from our talk is helping managers lead better, which is necessary for strengthening alignment, gaining momentum, and always being ready to change (even Pivot).

Sue Langley is CEO and Founder of the Langley Group, and travels the globe engaging people from all walks of life. Her ability to energize teams for change, develop resilience and well-being in others, and to inspire leaders to be the best they can be, makes her one of the most sought-after speakers in her field. Sue has worked with thousands of business leaders, HR professionals, managers and consultants to help them learn how to harness the brain's potential, create positive workplace cultures and increase performance and productivity. Sue specializes in the practical applications of neuroscience, emotional intelligence and positive psychology, synthesizing the science and research into simple, practical tools that anyone can use.

Christian Espinosa is the bestselling author of “The Smartest Person in the Room”, an entrepreneur, the founder of Alpine Security, a white hat hacker, certified high-performance coach, professor, and lover of heavy metal music and spicy food. He’s also an Air Force veteran and Ironman triathlete. He used to value being the “smartest person in the room,” only to realize that his greatest contribution to humanity, leadership and the fight against cybercrime is his ability to bring awareness and solutions to challenges associated with high IQ/low EQ people. Christian is a speaker, coach, and trainer in the Secure Methodology, helping to make the smartest people in the room the best leaders in the field. christian@christianespinosa.com www.christianespinosa.com

Sally Helgesen, cited in Forbes as the world’s premier expert on women’s leadership, is an internationally best-selling author, speaker, and leadership coach. She has been named by Thinker’s 50 as one of the world’s top 50 coaches and the number one coach for women and is ranked number 5 among the world’s thought leaders by Global Gurus. Sally’s most recent book, How Women Rise, co-authored with Marshall Goldsmith, examines the behaviors most likely to get in the way of successful women. It became the top-seller in its field within a week of publication and rights have been sold in 19 languages. Hear the 12 behaviors that keep women stuck. Sally’s next book, Rising Together: How We Can Bridge Divides and Create a More Inclusive Workplace, will be published in February 2023. Previous books include The Female Advantage: Women’s Ways of Leadership, Female Vision: Women’s Real Power at Work, and The Web of Inclusion: A New Architecture for Building Great Organizations, which is credited with bringing the language of inclusion into business. For over 30 years, Sally has delivered leadership workshops and keynotes for companies, partnership firms, and associations around the world.

After surveying more than one million employees at a wide range of companies, New York Times bestselling authors Adrian Gostick and Chester Elton found that gratitude—when done right—is the easiest, fastest, cheapest way that managers can boost performance and employee engagement. Yet it’s also one of the most misunderstood and misapplied skills in business. Gostick and Elton solve the mystery of this “gratitude gap” in their new book LEADING WITH GRATITUDE: Eight Leadership Practices for Extraordinary Business Results (March 3, 2020; HarperBusiness). Their research shows that very few bosses intentionally bully. The problem is usually misperception or lack of awareness. These leaders have no idea how hard their people work, what challenges they face, or how much they would benefit from sincere and explicit gratitude. They also don’t know how to show gratitude effectively or sincerely.

An award-winning leadership expert in human behavior, Lisa Marie Platske has received accolades from the White House, the United States Small Business Administration, and The International Alliance for Women, recognized as one of the top 100 women making a difference in the world. She left her Federal law enforcement career to be the CEO of an international leadership development company, Upside Thinking, Inc. Lisa Marie delivers presentations worldwide sharing research on how vulnerability and forgiveness are critical to exceptional leadership as well as her proven 7-step leadership model centered on connection, positioning, and executive presence. An international best-selling author in 5 countries, Lisa Marie has written or co-authored 7 books. She has trained or coached over 100,000 leaders around the globe since 2005 to be the most optimal version of who they’re designed to be in order to make a bigger positive impact on the planet. www.upsidethinking.com

Tony Martignetti is a trusted advisor, coach, experience creator, author, podcast host, and speaker. He brings together over 25 years of business and management experience, formal training, and extreme curiosity to elevate leaders and equip them with the tools to navigate through change and unlock their true potential. He loves guiding people to find clarity in their lives so they are energized, fully present, and unstoppable. When leaders unlock their potential and lead from a place of inspired purpose, they impact and inspire everyone around them. Before becoming the founder and Chief Inspiration Officer of Inspired Purpose Coaching, he was a finance and strategy executive with experience working with some of the world's leading life sciences companies. Tony is the host of The Virtual Campfire podcast and the author of Climbing the Right Mountain: Navigating the Journey to An Inspired Life.

After surveying more than one million employees at a wide range of companies, New York Times bestselling authors Adrian Gostick and Chester Elton found that gratitude—when done right—is the easiest, fastest, cheapest way that managers can boost performance and employee engagement. Yet it’s also one of the most misunderstood and misapplied skills in business. Gostick and Elton solve the mystery of this “gratitude gap” in their new book LEADING WITH GRATITUDE: Eight Leadership Practices for Extraordinary Business Results (March 3, 2020; HarperBusiness). Their research shows that very few bosses intentionally bully. The problem is usually misperception or lack of awareness. These leaders have no idea how hard their people work, what challenges they face, or how much they would benefit from sincere and explicit gratitude. They also don’t know how to show gratitude effectively or sincerely.

Today we have more intense emotions and a sense of overwhelm causing all of us stress. Leaders are dealing with so much more than they have in the past. Stress in America study tells us 47% of people are experiencing Anxiety, 44% are sad, 39% are angry, while 75% of us feel we could use more emotional support. For much of that support, they are turning to their leaders who now need more counseling and coaching skills. What are they and we to do with this abundance of emotions and feelings? Today Drs. Greenberg and Nadler will take a deeper look at how you manage these feelings. In our Emotional Brilliance book, we presented a model of dealing with them called NAME. Notice and Name, Accept, Manage and Express. We will look at the M for Manage, Managing your thoughts and actions which will help regulate these feelings. What is causing the most stress today from a recent American Psychological Association study is: • Inflation (e.g., gas prices, energy bills, grocery costs): 87% • Supply chain issues: 81% • Global uncertainty: 81% • Potential retaliation from Russia (e.g., cyberattacks, nuclear threats): 80% • Russian invasion of Ukraine: 80% For more leadership tools go to: www.emotionalbrilliance.com

Michael is the Senior Partner and Founder of Box of Crayons. Box of Crayons helps organizations around the world do less Good Work and more Great Work. Their training programs give time-crunched managers the tools to coach in 10 minutes or less. Michael is the author of a number of books, including the best-selling Do More Great Work. His book and philanthropic project End Malaria, collected essays by thought leaders and through its sale raised $400,000 for Malaria No More. He’s also a popular speaker, and as well as speaking at such organizations as Google, GSK, and TD Bank is constantly top-ranked at conferences such as HRPA, Evanta, The Conference Board of Canada, and CSTD. As a Rhodes Scholar at Oxford University, his only real success was falling in love with a Canadian (and now wife of 20 years). Listen to an engaging conversation with Michael and Relly about coaching, the power of the questions, and Michael’s 7 coaching questions from his new book: The Coaching Habit.

Dr. Dan Goleman author of the #1 international bestseller Emotional Intelligence, offers a groundbreaking look at today’s scarcest resource and the secret to high performance and fulfillment: Attention. In his new book Focus, he uncovers the science of attention in all its varieties – presenting a groundbreaking look at this overlooked and underrated asset, and why it matters enormously for how we feel, and succeed, in life. Dr. Goleman’s most recent books are The Brain and Emotional Intelligence: New Insights and Leadership: The Power of Emotional Intelligence (www.MoreThanSound.net). He integrates findings from neuroscience with emotional intelligence. For practical techniques to increase focus, Dr. Goleman created the CD Cultivating Focus: Techniques for Excellence, a series of guided exercises to help people hone their concentration, stay calm and better manage emotions. More info go to: www.morethansound.net

Wendy Leshgold is the co-author of the forthcoming book FAST FORWARD: 5 Power Principles to Create the Life You Want in Just One Year (Matt Holt Books, September 5, 2023). She is co-founder and President of the Fast Forward Group, a professional development and executive coaching company that has transformed the careers and lives of more than 100,000 professionals at leading companies around the world such as Amazon, TikTok, Google, JP Morgan Chase, Ford and more. Wendy has designed a simple and immediately actionable system of Power Principles to help people achieve success and fulfillment in their whole lives. For more information: https://fastforwardgroup.net/

The pandemic has changed our work world and has presented overwhelming challenges for leaders to be understanding, visionary, empathic and motivate a diverse workforce and stay focused themselves.More employers plan to add remote work options, too, with increased empathy for workers’ daily challenges. All told, major changes are here to stay, and employers think the future looks brighter. In fact, over one-fourth (27%) plan to hire at higher volumes than before the pandemic. So motivating yourself and the people you lead are critical for leaders. How do you do it? What do you focus on? Which competencies are most important to improve? We will share research on motivation that helps you and your direct report to be their best. Employees who feel their voice is heard at work are 4.6 times more likely to feel empowered to perform their best work (Salesforce). Go to www.eblifebook.com/academy for your free white paper template and more information.

We have recent great examples of both emotional reactions of losing control and IQ points with devastating effects and demonstrating Emotional Brilliance – doing just the right think at the right time. Over 16 million people watched the Academy Awards on March 27th. It was a phenomenal exhibit of the power of emotional awareness and management at the moment. These are the foundations of emotional intelligence. We saw Will Smith lose it, and Chris Rock stay calm and professional. This is an opportunity for Dr. Relly Nadler and Dr. Cathy Greenberg to unpack some of the learnings and highlight some elements that you can use to prevent losing it and the negative consequences that may follow. We will explore some of the Hijack First Aid prevention tools we have in our Emotional Brilliance: Living a Stress Less and Fear Less book, including the NAME process, The Emotional Audit, Trigger Trip Ups, and Recharging Rituals to name a few. Tune in to tune up your performance and also Get your 11 Reasons Why You Need Emotional Intelligence ebook at www.emotionalbrilliance.com

Today we have more intense emotions and a sense of overwhelm causing all of us stress. Leaders are dealing with so much more than they have in the past. Stress in America study tells us 47% of people are experiencing Anxiety, 44% are sad, 39% are angry, while 75% of us feel we could use more emotional support. For much of that support, they are turning to their leaders who now need more counseling and coaching skills. What are they and we to do with this abundance of emotions and feelings? Today Drs. Greenberg and Nadler will take a deeper look at how you manage these feelings. In our Emotional Brilliance book, we presented a model of dealing with them called NAME. Notice and Name, Accept, Manage and Express. We will look at the M for Manage, Managing your thoughts and actions which will help regulate these feelings. What is causing the most stress today from a recent American Psychological Association study is: • Inflation (e.g., gas prices, energy bills, grocery costs): 87% • Supply chain issues: 81% • Global uncertainty: 81% • Potential retaliation from Russia (e.g., cyberattacks, nuclear threats): 80% • Russian invasion of Ukraine: 80% For more leadership tools go to: www.emotionalbrilliance.com

What do we know about the brain’s working, what is myth and what is on the cutting edge. Learn what is the current neuroscience thinking. Mark Waldman is the author of 14 books, including the national bestseller How God Changes Your Brain which Oprah selected as one of the nine Must Read books for 2012. Mark is on the Executive MBA faculty at Loyola Marymount University where he created one of the first NeuroLeadership programs in the country. He is also on the faculty of Holmes Institute where he teaches a ministerial training course on “Spirituality and the Brain.” His neuroscience research on consciousness, communication, and spirituality have been published in journals throughout the world. And his work has been featured in Time Magazine, the Washington Post, the New York Times, Forbes, and Oprah Magazine, and many others. He has appeared on 100s of radio and television programs, including PBS and NPR, and his TEDx Talk has been viewed by more than 100,000 people.

We have recent great examples of both emotional reactions of losing control and IQ points with devastating effects and demonstrating Emotional Brilliance – doing just the right think at the right time. Over 16 million people watched the Academy Awards on March 27th. It was a phenomenal exhibit of the power of emotional awareness and management at the moment. These are the foundations of emotional intelligence. We saw Will Smith lose it, and Chris Rock stay calm and professional. This is an opportunity for Dr. Relly Nadler and Dr. Cathy Greenberg to unpack some of the learnings and highlight some elements that you can use to prevent losing it and the negative consequences that may follow. We will explore some of the Hijack First Aid prevention tools we have in our Emotional Brilliance: Living a Stress Less and Fear Less book, including the NAME process, The Emotional Audit, Trigger Trip Ups, and Recharging Rituals to name a few. Tune in to tune up your performance and also Get your 11 Reasons Why You Need Emotional Intelligence ebook at www.emotionalbrilliance.com

Jack Devine served at the Central Intelligence Agency for more than 30 years, rising to become the acting deputy director of operations – the head of all CIA spying operations. He is the author of the New York Times best-seller Good Hunting: An American Spymaster’s Story, which Bob Woodward called “a sophisticated, deeply informed account of real life in the real CIA that adds immeasurably to the public understanding of the espionage culture.” Jack's story is revealed with gripping intrigue using emotional and social intelligence coupled with high-stakes maneuvering on major CIA missions.

Terri Murphy understands Emotional Intelligence and the art of engagement As an entrepreneur who has built a successful business over the last 28 years, Terri Murphy started out like the rest of us ... clueless! Early in her career, Terri learned to build a strong customer network, propelling her into the top 10 percent of a national sales organization. Her expertise is in consulting and developing initiatives for companies. executives and associations on ways to create new relationships through cutting edge engagement, online and traditional communication strategies. Terri is a published best-selling author of five books focused on sales and leadership, a syndicated columnist, online television producer, business e-communication consultant, and TedTalk® Speaker. She is a Master Certified Coach with Workman Success Systems and the Founder of the Women’s Wisdom Network, a resource and coaching network for women. Currently, she serves as the Senior Editor and Producer for RealtyTimes.com and RealtyTimesNewsTV, an online community for both real estate professionals and consumers.

Today we are going to focus on how to get cutting edge tips & tools for top performance from our new website: www.eblifebook.com and our online learning programs with a free 7-day trial to check it out. We will highlight the key areas where you can get ongoing tips and strategies from Drs. Greenberg and Nadler along with any other thought leaders and top performers like Marshall Goldsmith and Daniel Goleman on leadership, Jennifer McCollum from Linkage on Women in Leadership, Marsha Reynolds and Michael Bungay Stanier on masterful coaching, and Chester Elton on gratitude to name a short selection. You will find expert tips in Leadership, Stress & Success, Your Fearless Future, and a section on how to get started with an Emotional Intelligence assessment. We will also look at: • What is Emotional Brilliance and how does it compare with Emotional Intelligence? • How to navigate your emotions using the NAME process. • What is your “Go to” and examples of leaders using it. eblifebook.com

Dr. Diana Hill is a clinical psychologist and expert in Acceptance and Commitment Therapy (ACT), a cutting-edge, evidence-based form of psychotherapy that helps people develop psychological flexibility. Diana co-hosts the Psychologists Off the Clock Podcast where she has interviewed many leaders in the field of psychology, mindfulness, and wellness. She is the co-author with Dr. Debbie Sorensen of ACT Daily Journal: Get Unstuck and Live Fully with Acceptance and Commitment Therapy, in which she teaches about the importance of being psychologically flexible as a way to untangle ourselves from unhealthy patterns that can leave us battling ourselves and the present moment. Her journal gives you daily exercises and strategies for a full 8 weeks. Diana's work integrates everything she's learned thus far about what it takes to thrive as a human and build a rich and meaningful life. https://drdianahill.com/.

Ron is co-founder and managing partner at Navalent, working with CEOs and executives pursuing transformational change for their organizations, leaders, and industries. He has a thirty-year track record helping executives tackle challenges of strategy, organization, and leadership. He has worked with start-ups to Fortune 10’s companies. Ron has helped organizations articulate strategies that lead to accelerated growth, and design organizations that can execute those strategies. He has worked in more than 25 countries on 4 continents. He is the author of 9 books, including the recent Amazon #1 Rising to Power and the forthcoming To Be Honest, Lead with the Power of Truth, Justice & Purpose. He is also a regular contributor to Forbes, and a two-time TEDx speaker. His work’s been featured in Fortune, CEO Magazine, Inc., MSNBC, Business Week, Inc., and Fast Company. https://tobehonest.net/#moments-of-truth

Find out why over 1M people view his TED Talks. Join us, especially if you're in Public Safety for a rare look at how extraordinary experiences shape us, our happiness, wellbeing and performance. Paul J. Zak is a professor at Claremont Graduate University and is ranked in the top 0.3% of most cited scientists with over 180 published papers and more than 19,000 citations to his research. Zak’s two decades of research have taken him from the Pentagon to Fortune 50 boardrooms to the rainforest of Papua New Guinea. Along the way he helped start a number of interdisciplinary fields including neuroeconomics, neuromanagement, and neuromarketing. He has written three general audience books and is a regular TED speaker. His latest book, Immersion: The Science of the Extraordinary and Source of Happiness (2022), identifies the neurologic basis for extraordinary experiences and uses 50,000 brain measurements to show readers how to create high-impact training among other benefits.

Roger Nierenberg has conducted operas at New York’s Lincoln Center, the Stamford Symphony in Connecticut, and the Jacksonville Symphony in Florida. Through his experiences with leaders, he became curious about the challenges and opportunities faced by organizations in times of rapid change. He saw how crucial issues of organizational development could be powerfully brought to life within an orchestra. Thus was born The Music Paradigm and his book Maestro: A Surprising Story About Leading by Listening which has taken Mr. Nierenberg to the podium of over ninety different orchestras, hundreds of different organizations, in two dozen different countries. We'll talk about many of the lessons learned on this journey and his book, such as: The difference between direction and criticism? The difference between management and leadership, and how does that manifest on the podium? How musicians judge a conductor? For free leadership templates available when joining our Emotional Brilliance Academy 7-day trial, go to https://eblifebook.com/academy/

Bill Eckstrom is the CEO and founder of EcSell Institute. Bill’s professional career path has encompassed sales, sales leadership, executive leadership with both private and publicly traded companies. He established EcSell Institute to fill a void he witnessed in the coaching and leadership profession. EcSell’s research and improvement programming has been utilized in the athletic and academic worlds, spawning new start-ups EcSell Sports and EcSell Education in 2019. Bill’s TED talk titled Why Comfort Will Ruin Your Life, has been heard by live audiences of over 1,700 people, and 4 million more online, his now-famous words: “…what makes you comfortable can ruin you, and what makes you uncomfortable is the only way to grow.” Bill co-authored the book The Coaching Effect: What great Leaders do to Increase Sales, Enhance Performance, and Sustain Growth, has been a best-seller since its release in 2019.

Christian Espinosa is the bestselling author of “The Smartest Person in the Room”, an entrepreneur, the founder of Alpine Security, a white hat hacker, certified high-performance coach, professor, and lover of heavy metal music and spicy food. He’s also an Air Force veteran and Ironman triathlete. He used to value being the “smartest person in the room,” only to realize that his greatest contribution to humanity, leadership and the fight against cybercrime is his ability to bring awareness and solutions to challenges associated with high IQ/low EQ people. Christian is a speaker, coach, and trainer in the Secure Methodology, helping to make the smartest people in the room the best leaders in the field. christian@christianespinosa.com www.christianespinosa.com

Katie McCleary is the co-author of BRIDGE THE GAP: Breakthrough Communication Tools to Transform Work Relationships from Challenging to Collaborative with Jennifer Edwards. They show how to use the social psychology of human connection and curiosity to drive meaningful communication and collaboration at work. Packed with practical and replicable techniques, the book reveals how to: • Master your biological reactions to connect, even amid pressure, anxiety, and stress • Lead with curiosity and engage more authentically • Embrace diverse opinions and cultural backgrounds • Communicate and collaborate more effectively • Converse with others and reap the rewards of better communication Katie is the host of “The Drive” podcast on NPR’s CapRadio. She is also is an entrepreneur and storyteller who trains leaders, creatives, and humanitarians to launch big ideas by leveraging their social and cultural capital. Katie is the founder of 916 Ink, a nonprofit that has transformed over 4,000 vulnerable youth into confident authors.

Tevis Trower is a Leadership Futurist and innovator in optimizing corporations through fostering greatness in leaders. Heralded in bestselling Megatrends 2010 as “corporate mindfulness guru for the new millennium”, Tevis has assisted powerful organizations ranging from Disney to Morgan Stanley in optimizing their most precious assets: human beings. She has created and facilitated global executive immersions for prestigious organizations including Harvard Business Review Events, Young Presidents Organization, PWC, Bloomberg LP, Viacom, Google, and The Economist on issues including executive alignment, legacy and impact, conscious leadership, imposter syndrome, innovation, and the role of corporate culture in fostering radical success and ubiquitous engagement. You can find profiles and expert advice from Tevis featured in respected media outlets including Forbes, Fortune, BusinessWeek, Glamour, YogaJournal, CIO, Pink, RealSimple, Crain’s, New York Post, Financial Times, WWD, New York Observer, MSNBC, FoxBusiness, NY1, and Martha Stewart. As NYU Faculty teaching Business Creativity & Personal Mastery, Tevis has also served as a work-life expert to WebMD and Huffington Post. Tevis lives what she teaches, spending time in NYC, Montauk, and Woodstock, enjoying surfing, snowboarding, and entertaining friends at home with her dachshund, Ruby.

Too many people who have been deeply traumatized by COVID, violence, cancer, bankruptcy or divorce will tell you that they got past it, but they never got over it. They're not the same person as they were before. They feel more tentative, have their guard up, and don't step into anything new with two feet. They'll tell you that coping is better than not coping, but it's not the same as feeling fully alive, solid, and secure. What if there were a way to not just cope, but begin to heal from trauma to feel fully alive? In his new book, Why Cope When You Can Heal?, co-authored with Dr. Diana Hendel, our guest Dr. Mark Goulston introduces the world and now us to Surgical Empathy an approach he invented and expanded to people with PTSD that helps them to finally begin to heal.

Dr. Katrina Burrus, CEO/founder of Excellent Executive Coaching LLC, is known for “Fast-tracking leaders to the C-Suite and Beyond” and for “Transforming Brilliant Jerks into Inspiring Leaders.” Clients often comment that working with Katrina enlightens leaders to empower co-workers to walk the extra mile. She is a keynote speaker and published, “Managing Brilliant Jerks” and “Global Leadership” a body of work used by Nestle, Novartis, the World Health Organization, the International Labor Organization, the United Nations, and many more. She was most recently featured in Mexico, India, the U.S., Kazakhstan, and Russia. Dr. Burrus has 18 years of experience as the first Master Certified Coach and Founding Board Member from the (ICF) International Coaching Federation in Switzerland. You can find out more about her at www.excellentexecutivecoaching.com. You can find us at www.emotionalbrilliance.com.

Joseph O’Connor is an author, International Executive Coach, Coach Trainer, Founder of the Neuroscience Coaching Centre. His Key Focus is Helping coaches, executives, managers, and other professionals to be more successful in work and happier in life. Joseph is also the co-founder of the International Coaching Community (ICC), and one of the best known and respected coaches and coach trainers in the world. Joseph was a professional musician where it is clear that success is much more than just being good at what you do. You had to give your best at the right moment. Author of nineteen books in thirty languages on coaching, training, and neuroscience that have sold half a million copies worldwide. He follows his two great interests, giving coaching training and courses on creative nonfiction writing. Beyond his writing and coaching work, Joseph enjoys enlightening audiences with fascinating insights about how our brains actually work as opposed to how we hope they do. More info at: https://www.coachingthebrain.com

The pandemic has changed our work world and has presented overwhelming challenges for leaders to be understanding, visionary, empathic and motivate a diverse workforce and stay focused themselves.More employers plan to add remote work options, too, with increased empathy for workers’ daily challenges. All told, major changes are here to stay, and employers think the future looks brighter. In fact, over one-fourth (27%) plan to hire at higher volumes than before the pandemic. So motivating yourself and the people you lead are critical for leaders. How do you do it? What do you focus on? Which competencies are most important to improve? We will share research on motivation that helps you and your direct report to be their best. Employees who feel their voice is heard at work are 4.6 times more likely to feel empowered to perform their best work (Salesforce). Go to www.eblifebook.com/academy for your free white paper template and more information.

Sue Langley is CEO and Founder of the Langley Group, and travels the globe engaging people from all walks of life. Her ability to energize teams for change, develop resilience and well-being in others, and to inspire leaders to be the best they can be, makes her one of the most sought-after speakers in her field. Sue has worked with thousands of business leaders, HR professionals, managers and consultants to help them learn how to harness the brain's potential, create positive workplace cultures and increase performance and productivity. Sue specializes in the practical applications of neuroscience, emotional intelligence and positive psychology, synthesizing the science and research into simple, practical tools that anyone can use.

Atif is the author of Decision Sprint The New Way to Innovate into the Unknown and Move from Strategy to Action, Atif Rafiq has blazed trails in Silicon Valley and the Fortune 500 for over 25 years. After rising through digital native companies like Amazon, Yahoo!, and AOL, Atif held C-suite roles at McDonald’s, Volvo, and MGM Resorts. He oversaw thousands of employees as a global P&L, transformation, and innovation leader. Rafiq was the first Chief Digital Officer in the history of the Fortune 500, a pioneering role he held at McDonalds, and he rose to the president level in the Fortune 300. He currently sits on the Boards of Flutter / Fanduel ($25bn public company); Clearcover (a fintech provider, ranked on the Fast 500); and KINS Capital ($300mm SPAC). Previously, he’s served on the client council for Snapchat (SNAP), as advisor to Slack (acquired by Salesforce for $20bn) and national board member of Defy Ventures (non-profit serving the formerly incarcerated). While leading business units, teams, and growth for companies, Atif has built a large following as one of today’s top management thinkers. Over half a million people follow his ideas about management and leadership on LinkedIn, where he is a Top Voice, and his newsletter Rewire has over 100,000 subscribers. He’s advised and invested in over 30 startups including Headspace, SpaceX, 23&me, Callisto Media, Bullet Proof Nutrition, CONBODY, Byte Mobile and Salad & Go. He is an active speaker at conferences including MIT Artificial Intelligence Summit, Fortune Reinvent, Cannes Lion, SXSW, CES, Google I/O, Twitter Flight, Web Summit, and more. His work has been profiled in the Wall Street Journal, Fortune, Mashable, Forbes, CNET, Tech Crunch, and Fast Company. Atif is passionate about helping companies push boldly into the future. He accomplishes this through Ritual, a software app revolutionizing how teams innovate and problem-solve, and through his work as keynote speaker, Board member, and CEO advisor.

After surveying more than one million employees at a wide range of companies, New York Times bestselling authors Adrian Gostick and Chester Elton found that gratitude—when done right—is the easiest, fastest, cheapest way that managers can boost performance and employee engagement. Yet it’s also one of the most misunderstood and misapplied skills in business. Gostick and Elton solve the mystery of this “gratitude gap” in their new book LEADING WITH GRATITUDE: Eight Leadership Practices for Extraordinary Business Results (March 3, 2020; HarperBusiness). Their research shows that very few bosses intentionally bully. The problem is usually misperception or lack of awareness. These leaders have no idea how hard their people work, what challenges they face, or how much they would benefit from sincere and explicit gratitude. They also don’t know how to show gratitude effectively or sincerely.

How do we handle a COVID Holiday? This holiday time is full of high expectations and we are often let down. Why do we become our worst selves during the holidays? There are four reasons why this happens and four actions to go from holiday hurts to happiness, which we will highlight. Today 42.6% of us in the US are feeling either anxiety or depression because of COVID consequences. Now with the holidays here our emotions are even more intense. Add in loneliness, sadness, boredom, isolation, irritability, and more alcohol and drug use into the emotional cocktail from 9 months living with COVID. It’s a recipe for feeling empty, unfulfilled, and more depressed and hijacked where we become our worst version of ourselves? As we are limping forward to a hopeful happy time; is easy to project our disappointment on others. So, what are Four Holidays actions from Hijacks to Happiness to best manage this time? Join Cathy and Relly to explore tools to be more brilliant.

Dr. Marcia Reynolds, Master Certified Coach helps coaches and leaders make every conversation a difference-making experience. She has provided coaching and training in 41 countries and is recognized by Global Gurus as one of the top 5 coaches in the world. Dr. Reynolds is the Training Director for the Healthcare Coaching Institute. She was the 5th global president of the International Coach Federation. She is also faculty for the International Coach Academy in Russia and Create China Coaching in China. She speaks at coaching conferences globally and teaches leaders in multi-national companies how to use coaching skills in their daily conversations. Prior to coaching, she ran training departments and directed organizational change programs for two global companies. Her programs helped one company launch the most successful IPO in the United States in 1993.