Explore every episode of the podcast Leaders Listen Up
| Title | Pub. Date | Duration | |
|---|---|---|---|
| How to Turn One-Time Buyers into Lifelong Fans: Consistency is key! | 04 Dec 2023 | 00:26:15 | |
Ever wonder why some brands have customers who are more loyal than a golden retriever? The secret ingredient is consistency! What does consistency mean, though? It means practicing your plays. Could you imagine how messy the football field would be if teams didn’t practice? Now put that into the context of leadership and your team. To combat that today, we're diving into part 3 of customer experience addressing why 'Consistency is Key' in turning one-time buyers into lifelong fans and how you can dial up the C.H.A.R.M! In this episode, I talk about:
…And More! Resources Customer Service Excellence Training: Customer Journey Mapping Training: Apply for the next cohort of the Leadership Experience Excellence (January 23rd & 30th, 2024): https://gettheinsideview.com/project/lxe/ FREE DOWNLOAD - 60 Days to Customer Experience Success!: https://22243350.hs-sites.com/free-guide-0 FREE DOWNLOAD - 20 Virtual Team Building Activity: https://gettheinsideview.com/team-building/ DEI Training: https://gettheinsideview.com/project/diversity-inclusion/ Visit https://gettheinsideview.com/ for more information and keep designing delight! Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/ Subscribe on my YouTube Channel: https://www.youtube.com/@gettheinsidevu/videos Follow Me On Social The Grove IG - @groveniagara | |||
| Unlocking Loyalty & Retention: Why Customer Journey Mapping is Your GPS | 06 Nov 2023 | 00:16:45 | |
Wouldn’t business relationships be easier if you had a GPS to navigate customer emotions? Well, you can with Customer Journey Mapping, a tool I recommend that all businesses use to design customer touchpoints, guide through empathy mapping, and deliver an exceptional customer experience every time. In today’s episode, you’re going to learn what Customer Journey Mapping is, its benefits, and how it can be used. Finish this episode, AKA part 2, knowing how to visually see your customer's journey step-by-step and understand the state of their emotions, knowing how to unveil key moments of truth in the journey and leverage that in your value proposition, and recognizing what processes resonate with your customer most. In this episode, I talk about:
…And More! Resources Customer Journey Mapping Training: Apply for the Fascination Workshop (November 14th, 2023): https://gettheinsideview.com/project/fascination-workshop/ Apply for the next cohort of the Leadership Experience Excellence (January 23rd & 30th, 2024): https://gettheinsideview.com/project/lxe/ FREE DOWNLOAD - 60 Days to Customer Experience Success!: https://22243350.hs-sites.com/free-guide-0 FREE DOWNLOAD - 20 Virtual Team Building Activity: https://gettheinsideview.com/team-building/ DEI Training: https://gettheinsideview.com/project/diversity-inclusion/ Visit https://gettheinsideview.com/ for more information and keep designing delight! Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/ Subscribe on my YouTube Channel: https://www.youtube.com/@gettheinsidevu/videos Follow Me On Social | |||
| Disruptive Leadership: 3 Unconventional Tools for Igniting Workplace Creativity and Innovation | 07 Aug 2023 | 00:23:12 | |
Leaders, do you want to see a decrease in absenteeism and an increase in productivity? In this episode, I’m delving deep into building a magnetic work culture with leadership and talent development in mind so that you can retain your top talent and attract your industry's best and brightest. The INSIDE View’s signature Leadership Training Program dives into 7 leadership principles, and one of them is called Culture Connection. I dig into Culture Connection, sharing a few tools my team and I use with our clients to cultivate a culture of success and deliver the ultimate customer experience! Listen and learn:
…And More! Resources Leadership Training Program: https://gettheinsideview.com/project/lxe/ Visit https://gettheinsideview.com/ for more information and keep designing delight! Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/ FREE DOWNLOAD - 60 Days to Customer Experience Success!: https://22243350.hs-sites.com/free-guide-0 Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA Follow Me On Social | |||
| Seven Interactive Activities That You Can Use to Educate Your Customer-Facing Staff - Part 2 | 24 Jul 2023 | 00:12:32 | |
As leaders, we know that exceptional customer service is the heart and soul of any successful business. So, we've put together a list of seven interactive activities that you can use to educate your customer-facing staff and take your customer service game to the next level! Visit https://gettheinsideview.com/ for more information and keep designing delight! Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/ We'd love to hear from you: http://22243350.hs-sites.com/leaders-listen-up Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA | |||
| Seven Interactive Activities That You Can Use to Educate Your Customer-Facing Staff - Part 1 | 19 Jul 2023 | 00:17:13 | |
As leaders, we know that exceptional customer service is the heart and soul of any successful business. So, we've put together a list of seven interactive activities that you can use to educate your customer-facing staff and take your customer service game to the next level! Visit https://gettheinsideview.com/ for more information and keep designing delight! Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/ We'd love to hear from you: http://22243350.hs-sites.com/leaders-listen-up Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA | |||
| Revolutionize Your Customer Experience: 5 Uncommon Tips for Small Business Leaders to Achieve Mind-Blowing Results! | 10 Jul 2023 | 00:20:33 | |
Hey Leaders, We're about to unleash five out-of-the-box tips every successful small business leader uses to create a dynamic, engaging, five-star customer experience! Visit https://gettheinsideview.com/ for more information and keep designing delight! Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/ 12 tangible ways to action an inclusive culture in 12 months: https://22243350.hs-sites.com/free-document We'd love to hear from you: http://22243350.hs-sites.com/leaders-listen-up Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA | |||
| Revolutionize Your Workplace: 3 Simple DEI Tips for Unleashing Incredible Results! | 04 Jul 2023 | 00:17:15 | |
If you are looking for the Key to unlocking a thriving, energizing and highly inclusive workplace culture, Then listen up! Visit https://gettheinsideview.com/ for more information and keep designing delight! Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/ 12 tangible ways to action an inclusive culture in 12 months: https://22243350.hs-sites.com/free-document We'd love to hear from you: http://22243350.hs-sites.com/leaders-listen-up Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA | |||
| Revamping Your Company Culture: 5 Game-Changing Strategies for a Happier, Healthier Workplace - Part 2 | 03 May 2023 | 00:19:12 | |
Today's episode is about revamping your company culture. We started diving into this in past weeks episode, and this is a continuation. Visit https://gettheinsideview.com/ for more information and keep designing delight! Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/ We'd love to hear from you: http://22243350.hs-sites.com/leaders-listen-up Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA | |||
| Revamping Your Company Culture: 5 Game-Changing Strategies for a Happier, Healthier Workplace | 24 Apr 2023 | 00:33:20 | |
Welcome to this episode, where we'll explore how to Revamp Your Company Culture: 5 Game-Changing Strategies for a Happier, Healthier Workplace Visit https://gettheinsideview.com/ for more information and keep designing delight! Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/ We'd love to hear from you: http://22243350.hs-sites.com/leaders-listen-up Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA | |||
| Breaking Through Mental Roadblocks: 3 Actionable Tips to lead yourself and others! | 17 Apr 2023 | 00:36:06 | |
In today's episode I'll share the one thing that gets in the way of being an amazing leader! Visit https://gettheinsideview.com/ for more information and keep designing delight! Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/ Inspiring Women Professionals Who BossUp: Learning the Ways of Women on the Rise Making an Impact: https://www.amazon.ca/dp/B0BPS95KQK We'd love to hear from you: http://22243350.hs-sites.com/leaders-listen-up Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA | |||
| Unlocking Your Team's Potential: Three Unique Tips to Increase Productivity and Engagement | 04 Apr 2023 | 00:23:26 | |
In this episode, I’ll share three unique tips to engage your team and increase productivity. Whether you're struggling with burnout, disengagement, or simply want to inspire your team to excellence, these tips are sure to take your leadership skills to the next level. Visit https://gettheinsideview.com/ for more information and keep designing delight! Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/ We'd love to hear from you: http://22243350.hs-sites.com/leaders-listen-up Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA | |||
| The Impact of Poor Customer Experience Design on Sales Results: 3 Negative Effects and 3 Ways Small Businesses Can Improve | 27 Mar 2023 | 00:25:23 | |
In this episode, I'll be sharing three ways that poor customer experience design can negatively impact your sales results, backed up by research and data. But don't worry, I won't leave you hanging. I'll also be providing three actionable strategies for small businesses to improve their customer experience design and increase their sales. Visit https://gettheinsideview.com/ for more information and keep designing delight! Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min We'd love to hear from you: http://22243350.hs-sites.com/leaders-listen-up Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA | |||
| How to Transform One-Time Shoppers into Lifelong Fans: Unlock the Three Ps | 16 Oct 2023 | 00:18:58 | |
How do you make a great first impression on a new customer and turn them into a lifetime loyal fan? Customer Experience Design and Customer Loyalty within organizations are still not recognized as a team effort and business discipline. And some people still struggle with the difference between customer service and customer experience. That’s why this 3-part series is completely focused on enhancing customer experiences! You’ll learn the three P customer experience matrix, which is a signature approach of The Inside View, so you can make a fine experience a joyful and positively memorable one for your customer. Finish this episode, AKA part 1, knowing how to incorporate “Pure Joy,” “Ponderment/ Point of Pause,” and “Pivot” into your customer experience design, making every customer a raving fan and scoring high remarks in customer satisfaction every time. In this episode, I talk about:
…And More! Resources FREE DOWNLOAD - 60 Days to Customer Experience Success!: https://22243350.hs-sites.com/free-guide-0 FREE DOWNLOAD - 20 Virtual Team Building Activity: https://gettheinsideview.com/team-building/ Apply for the Fascination Workshop (November 14th, 2023): https://gettheinsideview.com/project/fascination-workshop/ Apply for the next cohort of the Leadership Experience Excellence (January 23rd & 30th, 2024): https://gettheinsideview.com/project/lxe/ DEI Training: https://gettheinsideview.com/project/diversity-inclusion/ Visit https://gettheinsideview.com/ for more information and keep designing delight! Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/ Subscribe on my YouTube Channel: https://www.youtube.com/@gettheinsidevu/videos Follow Me On Social | |||
| Unlocking the Number One Secret of Exceptional Leaders | 27 Mar 2023 | 00:22:34 | |
In this episode, we unlock the number one Secret of Exceptional Leaders - When I work with small and medium businesses across the globe - this is the number one area that leaders struggle with in today's business world. Visit https://gettheinsideview.com/ for more information and keep designing delight! Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min We'd love to hear from you: http://22243350.hs-sites.com/leaders-listen-up Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA | |||
| Welcome to the Leaders Listen Up Podcast | 13 Mar 2023 | 00:03:46 | |
If you’re asking yourself: How can I engage and motivate my team to be inspired? Then the Leaders Listen Up podcast brought to you by The Inside View is where you can get weekly inspiration and insights to up-level your Customer and your Employee Experience! We’ll dive into topics about
It's my goal, that after listening and learning, you feel confident that your business CAN and WILL run without you, giving you the peace of mind you need to work ON the business not IN the business. If you’re ready to drive customer and employee experience transformation in your business with practical insight and actionable tips to achieve excellence at every level, I invite you to catch the latest episode every Monday and get ready design delight in your organization! Visit https://gettheinsideview.com/ for more information and keep designing delight! | |||
| Unlock the Power of DEI: Boosting Business Profit and Customer Experience | 09 Oct 2023 | 00:13:49 | |
Have you ever wondered how the diversity of your team can be the secret weapon in your business? You may hear “diversity, equity, & inclusion,” “equal opportunity employment,” and “workplace diversity” all the time. But it is more than just buzzwords! It isn’t a virtue signal or new policy, that no one thinks about. It’s not a 30-minute training you do once and then fully understand all of the dimensions of different identities. Leaders, it’s a non-negotiable in today’s world. It has to be embedded in your everyday practices when it comes to designing epic employee and customer experiences. What we know for sure is that a diverse team brings multiple perspectives and so much more. You’ll learn what the benefits are of having diverse teams throughout your organization, whether they’re high-up in leadership positions or just getting started at entry-level positions. And, you’ll understand your customers and why it’s important to them. Take away some tools, techniques, and exercises from this episode to implement in your Diversity and Inclusion strategy today! In this episode, I talk about:
…And More! Resources FREE DOWNLOAD - 60 Days to Customer Experience Success!: https://22243350.hs-sites.com/free-guide-0 FREE DOWNLOAD - 20 Virtual Team Building Activity: https://gettheinsideview.com/team-building/ Apply for the next cohort of the Leadership Experience Excellence: https://gettheinsideview.com/project/lxe/ DEI Training: https://gettheinsideview.com/project/diversity-inclusion/ Fascination Advantage: https://www.howtofascinate.com/ Visit https://gettheinsideview.com/ for more information and keep designing delight! Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/ Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA Follow Me On Social | |||
| A Leader's Guide to Boosting Profit and Employee Engagement ROI | 02 Oct 2023 | 00:26:23 | |
Have you ever wondered how much a happy employee actually costs your organization? There are ways to measure employee engagement ROI that go beyond financial security. Although that's a necessity in today's day and age, it’s not the #1 thing employees say they need in their work environment. Human behavior is adjusting all the time, which means more shifts will happen, and so we’ve got to get ahead of it. Leaders, let this be your guide to boost profitability by digging into employee engagement and wellbeing, as well as the effects of employee engagement and company culture to make sure that your employees are happy. You’ll learn what employees actually need to thrive, why top talent goes beyond skill, and great employee experience examples for regular team building that encourages your team to perform at their peak! In the episode, I talk about:
…And More! Resources FREE DOWNLOAD - 60 Days to Customer Experience Success!: https://22243350.hs-sites.com/free-guide-0 FREE DOWNLOAD - 20 Virtual Team Building Activity: https://gettheinsideview.com/team-building/ Apply for the next cohort of the Leadership Experience Excellence: https://gettheinsideview.com/project/lxe/ Office Vibe Software: https://officevibe.com/ Fascination Advantage: https://www.howtofascinate.com/ Visit https://gettheinsideview.com/ for more information and keep designing delight! Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/ Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA Follow Me On Social | |||
| [PART 3] Ways to Implement Collaborative Problem-Solving for Employee Empowerment | 18 Sep 2023 | 00:16:41 | |
What's the golden key to supercharging employee performance? Creative problem solving. It’s an art and skill that not everyone possesses, but it can be learned if you understand the success of your team relies on the individual, and the individual relies on the team. Employee empowerment, employee motivation, and employee retention only take a few S.T.E.P.s to engage in problem-solving together and effectively. Let’s get into the final episode of this 3-part series with strategy #3: Implement Collaborative Problem-Solving with action S.T.E.P.s so your business can be recognized as one of the best employee experience companies. I talk about:
…And More! Resources Apply for the next cohort of the Leadership Experience Excellence: https://gettheinsideview.com/project/lxe/ Application for Ignite 2024 Leadership Retreat in India: https://gettheinsideview.com/ignite-leadership-experience-excellence-2024/ Fascination Advantage: https://www.howtofascinate.com/ Visit https://gettheinsideview.com/ for more information and keep designing delight! Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/ FREE DOWNLOAD - 60 Days to Customer Experience Success!: https://22243350.hs-sites.com/free-guide-0 Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA Follow Me On Social | |||
| [PART 2] How to foster a culture of empathy for enhanced employee engagement | 11 Sep 2023 | 00:22:38 | |
What’s the difference between coexisting and truly understanding each other? Transition your team from just showing up to do the job to respecting each other and developing the leader within. Now that you’ve got the J.O.Y methodology under your belt to turn clashing team members into collaborative team members, it’s time to level up to empathy and understanding. Sometimes, we think we’re empathetic or have the awareness to know we need to practice it a little more. That’s why, in this episode, I share great employee experience examples using the A.R.T. method to help you hear every voice on your team and feel confident in your leadership. Buckle up because today's episode is your GPS to a destination of harmony in part 2 of 3 in this series, where we dive into strategy #2: Foster a Culture of Empathy and Understanding using the A.R.T method. I talk about:
…And More! Resources Leadership Training Program: https://gettheinsideview.com/project/lxe/ Visit https://gettheinsideview.com/ for more information and keep designing delight! Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/ FREE DOWNLOAD - 60 Days to Customer Experience Success!: https://22243350.hs-sites.com/free-guide-0 Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA Follow Me On Social | |||
| [PART 1] How to embrace conflict for a Joyful employee experience | 04 Sep 2023 | 00:32:46 | |
Leaders, are you tired of the constant battle of egos and misunderstandings? Is there tension in your team and the employee experience? Does this sort of conflict sound familiar? Maybe you’re avoiding conversations by saying, “Let’s just finish this first, and then maybe I’ll bring it up,” or “You go do what you have to, and then we’ll talk about it then…” What if I told you that addressing the conflict tearing your team apart could be the key to unlocking unprecedented collaboration and an effortless experience that leads to fantastic results?! Get ready to gain some self awareness leadership training to transform your skills and team from CLASH to HARMONY from part 1 of 3 in this series, where we dive into strategy #1: Embracing Conflict with Joy. I talk about:
…And More! Resources Leadership Training Program: https://gettheinsideview.com/project/lxe/ Visit https://gettheinsideview.com/ for more information and keep designing delight! Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/ FREE DOWNLOAD - 60 Days to Customer Experience Success!: https://22243350.hs-sites.com/free-guide-0 Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA Follow Me On Social | |||
| Breaking Free from the Hamster Wheel: Mastering the Transition from Manager to Leader with Unstoppable Confidence | 28 Aug 2023 | 00:22:40 | |
Leaders, do you feel like you’re always busy but never really moving forward? Do you wonder how you’re supposed to improve customer experience challenges? Are you a manager who wants to lead with confidence, but it’s hard to? Maybe you’re stuck in the daily grind, thinking… “I need to hire someone to help me. There’s so much to do, but I can’t do it. I’m exhausted from this growing to-do list.” If this is you, enter the S.H.I.N.E Method for developing the leader within you! It’s the solution to being proactive and productive so you can deliver an effortless experience. Keep this method in your back pocket whenever you want to improve your executive presence and witness the employee experience transformation shine through a customer design experience you’re proud of. The leadership revolution is here! I talk about:
…And More! Resources Leadership Training Program: https://gettheinsideview.com/project/lxe/ Visit https://gettheinsideview.com/ for more information and keep designing delight! Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/ FREE DOWNLOAD - 60 Days to Customer Experience Success!: https://22243350.hs-sites.com/free-guide-0 Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA Follow Me On Social | |||
| Unlocking Your Leadership Potential: Mastering the Art of Influence in just 30 days | 14 Aug 2023 | 00:28:30 | |
There is a leadership crisis happening right now that not even the best leadership programs can fix alone. With high stressors negatively impacting relationships, sleep, and overall well-being… It’s no wonder it’s becoming increasingly difficult to retain customers and employees. Maybe you’re thinking of throwing in the towel, too? Your feelings are valid, and you’re not alone, my friend. This episode was made with you in mind to reignite the leader within. Get ready to improve your executive presence with the inside view and learn how addressing these challenges head-on can transform your organization and pave the path for sustained growth and success. I talk about:
…And More! Resources Leadership Training Program: https://gettheinsideview.com/project/lxe/ Visit https://gettheinsideview.com/ for more information and keep designing delight! Are you ready to design a dynamic team environment, engineer epic customer experiences and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you - Then I'd be delighted to chat! Click the link below to connect! 30 minute calls: https://calendly.com/crystaldcunha/30min Fascination Workshop: https://gettheinsideview.com/project/fascination-workshop/ FREE DOWNLOAD - 60 Days to Customer Experience Success!: https://22243350.hs-sites.com/free-guide-0 Subscribe on my YouTube Channel: https://www.youtube.com/channel/UCAjJqa3b9ff0P0lE0vt-dnA Follow Me On Social | |||