Explore every episode of the podcast IREM: From the Front Lines

In this episode, Ashkán Zandieh from CRETI, the Center for Real Estate Technology & Innovation, joins us to talk about how occupancy trends are reshaping property management. To learn more about CRETI, visit creti.org.

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In this episode, David Meit, CPM® and ARM®, Principal of Oculus Realty, talks to us about serving as an expert witness in property management. 

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In this special bonus episode of From the Front Lines, IREM’s Senior Director of Government Affairs, Ted Thurn, talks to Toni Harris, CPM® and ARM®, about advancements made in fair housing, its challenges, and what members can do to support fair housing. Toni Harris serves on the IREM Board of Directors and is the Founder and CEO of K.A.T. Professional Development Services and SVP of Business Development with Riparian Capital Partners. 

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In this episode, we talk to Logan Miller from Our Pet Policy about the top pet and Emotional Support Animal, or ESA, approval issues that real estate managers face.

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In this episode, we talk to Todd Feist, IREM Director of Sustainability Programs about the updated version of IREM Certified Sustainable Property certification, IREM CSP v.2025. 

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In this special bonus episode of From the Front Lines, IREM President Dawn Carpenter, CPM®, talks to nationally recognized physician and media personality, Dr. Drew Pinsky, who will be speaking at PropertyCon 2025 in April. His keynote is titled: “Building Resiliency in a Chaotic World”. 

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In this episode, Lindsay Bonilla, CPM® and CCRM® , senior regional property manager at Greystar talks to us about the rapidly growing market of mixed-use properties. 

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In this special bonus episode of From the Front Lines, IREM Foundation’s Senior Development Manager, Dana Gudel, talks to the top three IREM Foundation’s 2024 Impact Icon Challenge competitors, Jim Helsel, CPM®, Lillie Norton, CPM®, ACoM®, and Rita Khan, CPM®, ACoM®. Congratulations to Jim Helsel, who earned the title of 2024 Impact Icon! The IREM Foundation Impact Icon Challenge provides an opportunity for the IREM community to raise money for those looking to earn their certification. 

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In this episode, Stacy Holden from IREM Industry Partner AppFolio talks about the impact of AI on teams. 

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Ashkán Zandieh from CRETI, the Center for Real Estate Technology & Innovation, joins us in this episode to talk about selecting and implementing NOI-positive proptech solutions. To learn more about CRETI, visit creti.org. 

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In this episode, we talk to Maura Wilson from IREM Industry Partner OMNIA Partners about the importance of spend visibility and how spend data can benefit companies in commercial real estate.

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In this episode, we talk to Michael Graham, head of the EMPOWER Project, a U.S. Department of Energy-funded program that helps property owners and managers with their EV charging projects. To learn more about the EMPOWER project, visit workplacecharging.com. 

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In this episode of From the Front Lines, Dr. Erin Hopkins discusses her research on how Koru Basic Mindfulness curriculum can support property managers. The research was a project funded by an IREM Foundation grant from the J.T. Aveni
Center for Research.

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In this episode, IREM Manager of Member Engagement, Brett Voeltz, CPM®, talks to 2024 IREM Excellence REME Award winner, Joseph Rubay, CPM®, ARM®, and his partner, Winnie Tran, CPM®, about their experience starting their own real estate management company. 

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In this episode, Ted Thurn and Hillary Vrba from the IREM Advocacy team recap the election and its impacts on the real estate management industry.

To learn more about how you can advocate for issues important to real estate management, and to sign up for Advocacy Impact Day, go to irem.org/advocacy.

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In this episode of From the Front Lines, IREM Foundation Program Director Maureen Powers talks to Dr. Dustin Read about his research on Renters’ Perceptions of Residential Property Management.

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In this episode, Brian Thayer from IREM Industry Partner AvidXchange talks about real estate management payment trends.

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In this episode of From the Front Lines, IREM Program Director Maureen Powers talks to Greg Ericksen from Jackson Control about the 2024 Jackson Control Sustainability Awards. 

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In this special bonus episode, we welcome Principal Deputy Assistant Secretary Richard J. Monocchio from the Office of Public and Indian Housing in the U.S. Department of Housing and Urban Development to discuss the Housing Choice Voucher Program and property manager participation.

For more information on participating in the HCV Program and to access property management resources, visit hud.gov. 

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In this episode, Adam Baker from Schooley Mitchell joins us to talk about containing telecom expenses, including ways to reduce current costs and how to avoid future costs. 

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In this episode, we talk to George Barriere with FirstService Residential, AMO® and Michael Spurr with ADS-TEC Energy about the ultra-fast EV chargers at the Marina Palms Yacht Club & Residences, a 470-unit condominium complex in North Miami Beach, Florida.

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In this episode, we talk to James Hannah with Parity about remote HVAC optimization in multifamily, condo, and co-op communities. 

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Trevor Smith with Ecosystem joins us in this episode to talk about managing large retrofits in occupied buildings.

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In this episode, we talk about the latest in proptech with Maria Aiello, veteran real estate tech leader and proptech enthusiast, and Kimberly Vasseur, ARM®, with FCA Bonaventure. 

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In this episode, we talk to Vik Venkatraman with Blueprint Events about Blueprint 2024 in Las Vegas, including who’s speaking and what to expect from this real estate and technology event.

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In this episode we talk with Mina Starziak Hawk, who's speaking at the 2024 IREM Global Summit in Indianapolis in October. Mina's a home renovation expert, real estate agent, co-founder and owner of Two Chicks and a Hammer and star of HGTV hit series, Good Bones. 

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In this episode, Stacy Holden with IREM Industry Partner AppFolio discusses practical uses of AI in property management.

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In this episode, we talked to Mary Donovan with ndp | analytics about trends and property insurance costs, including where rates are rising and what's being done to contain them. 

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Amanda Boyd with Link Logistics joins us in this episode to talk about managing final mile industrial properties.

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In this special bonus episode of From the Front Lines, we talk to RaN'ae Bacon, CPM®, ARM®, and Maria Richardson. RaN’ae served as a Diversity and Inclusion Succession Initiative, or DISI, Mentor to Maria, who’s a DISI Leader.

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In this episode, Brett Voeltz, CPM®, IREM’s manager of member engagement, will talk to three of IREM’s student members—Kaitlin Novak, Thomas Letke, and Rihan Ballari. They’ll share what drew them to the profession and talk about their experiences as students in real estate management programs. 

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In this episode, we talk to Rebecca O’Brien, CFRE, Associate Executive Director of the IREM Foundation, and Ted Thurn, IREM’s Senior Director, Government Affairs, about the Advocacy Impact Day (AID) + ESG Summit, held in Washington D.C. February 27 and 28.     Episode transcript

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In this episode, we hear from Dan Grant, Senior Vice President, Business Development, with OMNIA Partners about optimizing property purchasing to improve NOI.   Episode transcript

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We hear from Dr. Erin Hopkins, Associate Professor of Property Management in the College of Liberal Arts and Human Sciences at Virginia Tech, and Dr. Dustin Read, Professor and Director of the Master of Real Estate Development Program at Clemson University, recipients of grants from the IREM Foundation J.T. Aveni Center for Research.   Episode transcript

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In this episode, David Franklin from IREM Industry Partner Yardi discusses how to streamline purchasing and payables through automation. Episode transcript

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Welcome to a special episode of From the Front Lines, where we bring you an insightful conversation between Libby Ekre, CPM, 2024 IREM President, and Renee Savage, CPM, CCIM, IREM's Immediate Past President. Join us as Renee interviews Libby, who shares her experiences, insights, and visions for the future. Tune in and discover the dynamic exchange between two leaders shaping the past, present, and future of our organization. Episode transcript

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In this episode, we talk to Craig Gosselin from BlueStreak about IoT, or Internet of Things, solutions for commercial real estate.  Episode transcript

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In this episode, Kerri Davis from Fortress discusses sustaining growth in your management business through the effective deployment of proptech. 

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In this episode, we talk to Rebecca O’Brien, Associate Executive Director of the IREM Foundation, and Ted Thurn, Senior Director, Government Affairs with IREM about the Advocacy Impact Day + ESG Summit February 27-28 in Washington, D.C. Register now.

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In this episode, Karen Burns from Fyma joins us to talk about using your existing security, or CCTV, cameras to get real-time occupancy, footfall, and many other insights that help real estate managers maximize leased space and lower operating expenses. 

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Greg Olerich from IREM Industry Partner PropertyManagerAssistant.com discusses how virtual assistants can relieve staffing bottlenecks, boost productivity, and increase profits.

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In this episode, Rikki Hemsley, CPM®, ARM®, CAM, VP of Learning and Talent Development for Wasatch Property Management, talks about the latest trends in training and development for real estate managers and their teams.

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Brandi Herdzina, CPM® joins us to discuss rediscovering balance in life at a time when extreme messages are at the forefront and steadiness is particularly difficult to find. Brandi’s speaking at the 2023 IREM Global Summit in Toronto.

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In this episode, we talk to Brian Thayer from IREM Industry Partner AvidXchange about the impact of automation on property management staff, including how to manage the change brought about by technology to create success stories for your teams.

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Kyle Scheele is known for his crazy ideas – from a cardboard Viking ship and a centaur bike to viral videos and a children’s book. He’s also worked with companies like KFC and Urban Outfitters, and he’s speaking at the 2023 IREM Global Summit in Toronto.

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In this episode, IREM CEO/EVP Linda Caradine-Poinsett, PhD, MJ, MBA talks to Suzi Craig, VP of Workplace Mental Health with Mental Health America, about what organizations, leaders, and managers can do to support good mental health in the workplace.

To access the screening tools referenced in this episode, visit screening.mhanational.org/screening-tools. 

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In this episode, IREM Manager of Member Engagement Brett Voeltz, CPM® talks to Jatonne Trianna, RPA®, Senior Real Estate Manager with CBRE, Inc., AMO®, about property management as a career path.

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IREM Foundation Director Rebecca O’Brien talks to Greg Ericksen from Jackson Control about why ESG matters for investment real estate. Jackson Control is the IREM Foundation sponsor of the Jackson Control Sustainability Awards.

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In this episode, we talk to Taylor Hou from APM Help about solving pain points with your property management and accounting software. 

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Tyler Christiansen from Funnel Leasing shares how customer relationship management (CRM) software can advance marketing and leasing goals by delivering an exceptional renter experience, creating efficiencies for management and leasing teams in the process. 

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