Explore every episode of the podcast InsTech - insurance & innovation with Matthew Grant

Next month, Martin Reith will mark 40 years in the London Market. As he approaches this significant milestone, we sat down with him to discuss his journey into the industry, his most notable achievements, his decision to become Chairman of Artificial Labs, and his thoughts on the challenges of modernising the London Market. We also explored his strong advocacy for algorithms and the advice he has for the next generation of industry leaders.

Key talking points:

• Starting 40 years ago
• Founding Ascot Underwriting and receiving backing from AIG 
• What has gone well in the Lloyd’s Market and what can be improved?
• Is there a good time to invest in technology
• Smart Follow - a term often misunderstood
• The world of algorithms
• Martin’s advice for anyone thinking about entering the Marketplace
• The London Market - it works on people

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Explain what Smart Follow is in the context of insurance
• Identify ways in which the London Market place can take advantage of innovation
• Summarise what an algorithm is and how it can be implemented in insurance

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 318 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

What does it take to build a company like Guidewire or attract investor interest?

This week, Matthew Grant talks with Marcus Ryu, Co-founder and Chairman of Guidewire, and Partner at Battery Ventures. Marcus, one of Guidewire's five founders, shares his experiences from starting the company in 2002 and the lessons he learned along the way.

In this episode, Marcus discusses his shift from leading Guidewire to investing through a multi-stage technology investment firm. The conversation covers topics relevant to those interested in the insurance industry, current trends in insurance technology, and practical advice for entrepreneurs and investors alike.

Key talking points include:

• Graduate school and finishing at the beginning of the dot-com era
• What ingredients are necessary to found a successful company? 
• Startups are insurgents
• The first sale cycle - what is ‘wandering in the desert’?
• Why you need recklessness to start a company
• The Guidewire story and staying agile in 2024
• From founder to investor - joining Battery Ventures
• Investing in hyperexponential
• Closing remarks on admin systems and generative AI

You can listen to our podcast with Amrit Santhirasenan, Co-founder and CEO of hyperexponential here.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Describe what founders can learn from the conditions necessary for a successful startup to grow 
• Specify how a large technology company can remain relevant and agile after being founded over 20 years ago.
• Identify certain traits and characteristics that investors look for in companies and why

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 317 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Have you ever built your own solution to a problem?

Quotech, founded by Guillaume Bonnissent, provides technology for commercial underwriters and brokers. Its integrated solutions cover data ingestion and extraction, pricing, distribution, policy administration and claims.

Matthew Grant caught up with Quotech’s CEO and founder to touch on his underwriting past and how it has helped build a company, the issues with Excel spreadsheets and targeting specific insurance lines to produce tailored products.

Key talking points include:

• From underwriter to entrepreneur - the journey
• Producing innovative solutions for underwriters 
• Targeting specific insurance lines - can you really do everything if you can do marine?
• The importance of user experience
• Transitioning from coding to leadership
• Investors and future prospects

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Describe the current issues underwriters face with Excel spreadsheets and policy platforms
• Explain what is an underwriting workbench and why are they helpful to multiple members of a team
• Summarise the importance of turning your frustrations into solutions and entrepreneurial tips for founding a business

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 316 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

This week Matthew and Robin are pointing the microphones at each other and back for our popular "Partners' Chat" as they review the world around us. Find out what is making Robin happy this month - almost 10 years after the term Insurtech was coined are established insurers now finally embracing innovation and technology? What can we learn from the start of the hurricane season and do investors share our enthusiasm for the role that start-ups and scale-ups can play in really changing insurance for the good in 2025.

Key talking points:

• Robin on becoming a grandfather
• Robin’s article on the positive aspects of the industry
• Alignment of interest between technology and insurance in the US
• Reflecting back on InsTech’s events in New York
• Hurricane season and the companies to look out for
• Is parametric insurance a potential solution to volatile risk?
• 2024 and funding
• The rise of partnerships and ecosystems and Smart Follow
• Wine tasting and looking into what InsTech has in store for 2025  

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Describe how technology and insurance has aligned better together in recent years and why this innovation and development is important
• Identify changes in trends to investing in startups in the industry
• Summarise why parametric is a solution to volatile and hard to insure risk

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 315 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Joining Insurance Thought Leadership over 10 years ago, Paul Carroll’s motivation was his belief that of four areas yet to be disrupted by digital innovation, insurance was one of them. 

This week Matthew Grant caught up with Paul Carroll to ask after 11 years of looking at insurance, how are insurers doing with technology?

Key talking points include:

• Looking back, we predicted greater disruption: the fault of regulation and risk capital
• The industry metabolism and its speed
• Dinner with Bill Gates
• When looking at insurance, are there disruptors equivalent to Microsoft?
• The birth of catastrophe modelling after Hurricane Arthur in ‘92
• The ‘Trough of Disillusionment’
• The rise of the platform 
• The Laws of Zero
• How has the way we consume information digitally changed?

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Specify why the creation of the ‘platform’ is significant in insurance
• Identify why we had once predicted there would be greater disruption in insurance
• Summarise what the ‘Laws of Zero’ are and why are they relevant to insurance

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 314 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

As one of the oldest insurtechs and thirty years in the business - what can we learn from Insurity?

Robin Merttens spoke to Chris Lafond, CEO of Insurity - a P&C insurance software provider offering cloud-based solutions to help companies focus on profitability.

After a series of acquisitions in 2019, Insurity continue to execute their thesis from five years ago in embracing the cloud and providing the industry with out-of-the-box technology solutions. It is currently trusted by 12 of the top 15 managing agents in London. 

Tune in to hear Robin and Chris discuss Insurity’s expanding presence in the London Market and whether the term “insurtech” is a helpful word. 

Key talking points include:

• Celebrating three decades in the industry
• GI Partners and expanding Insurity 
• Looking back at Insurity’s thesis in 2019
• The need for underwriting workbenches in the London Market
• Is AI the ‘data warehouse’ of our time?
• To ‘insurtech’ or not to ‘insurtech’?
• The future of acquisitions for Insurity
• The curse of past technology decisions - the problems that occur with legacy systems

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Specify how an underwriting workbench can help users
• Explain what the cloud is in insurance and how it can help users 
• Summarise why mergers and acquisitions (M&A) can be beneficial for a company

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 313 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Ahead of our next July evening event in London, Matthew Grant caught up with Deepak Badoni, President and Co-founder of EigenRisk Inc - a one-stop shop platform for the industry to bring all the catastrophe risk analytics in one place.

Join Matthew and Deepak as they discuss the role of technology platforms in simplifying catastrophe risk analysis for underwriters amid the start of the hurricane season. Deepak shares his journey of founding EigenRisk Inc., the challenges of building a one-stop platform for catastrophe risk analytics, the importance of simplicity in complex modeling, and the growing preference for buying technology solutions over building in-house. 

Key talking points:

• The start of EigenRisk - a one stop shop platform for the industry to bring all the catastrophe risk analytics in one place
• Building v buying - where do insurers stand?
• A solution for the entire industry
• Differences between building a product and building a business
• Finding the right modelers for the platform - the value of partnering
• A Costco for data
• See Deepak in London for ‘Climate and property blind spots revealed: making the right decision at the right time’

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Describe the importance of customer feedback and SaaS models
• Specify methods for simplifying catastrophe risk management
• Identify how to building partnerships and integrating data successfully

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 312 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

In this discussion, Leah Emma from Liberty Mutual, Caolan Kovach-Orr from Arch Capital, and Rohit Reddy from Swiss Re Corporate Solutions share their experiences and strategies for leveraging AI and technology in the insurance sector. They cover key challenges, data utilization, build vs buy decisions, and the importance of making underwriting more efficient and engaging. A must-watch for anyone interested in the future of insurance.

Speakers:

• Leah Emma, Assistant Director of Commercial Incubation, Solaria Labs – Liberty Mutual
• Caolan Kovach-Orr, Head of AI & Automation, North America – Arch Capital Group
• Rohit Reddy, Head of Underwriting Strategy – Swiss Re Corporate Solutions
• Matthew Grant, CEO – InsTech

Key talking points:

• Each company and their strategy
• Challenges and opportunities in underwriting
• AI and technology in insurance
• Build vs Buy: strategic decisions
• Engaging underwriters: culture and adoption
• Magic wishes for the future

You can now also watch the whole panel discussion here.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Specify how AI can be utilised to address issues with the underwriter’s current role in insurance today 
• Explain the build versus buy debate
• Summarise the current issues underwriters face in the industry and how it can be addressed

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 311 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Crux Underwriting is a multi-line specialty underwriting business launched in early July by Graham Elliott. By combining underwriting with the tech arm of Azur Technology, founded by previous colleague Charlie Blackburn, we are witnessing the production of a 21st century MGA business.

One for the technology lovers and the MGA innovators. Tune in to hear Robin speak to Charlie and Graham about entrepreneurship in the MGA world, how technology can slot itself into an underwriting business and why the cultural aspect is the hardest thing to get right.

Key talking points:

• Journey from co-founding Azur Underwriting, to developing Azur Technology and Crux Underwriting
• Charlie’s experience forming long-term partnerships with MGAs as a separate technology provider
• Graham building out an agile insurance business in a regulated market
• The relationship between MGAs and capacity providers
• Why haven’t MGAs adopted modern and flexible platforms?
• Azur Technology: working on Salesforce 
• What is it about technology that makes it currently exciting
• Petting-zoo sales: what has changed since starting a business in 2014

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Describe why an agile approach to building out a business in a regulated market is an unusual but beneficial approach.
• Specify what problems MGAs have with modernising and utilising new technology solutions
• Identify why MGAs have difficulties with deploying technology across multiple classes.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 310 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Reserv’s proposition is to help MGAs and carriers improve claims handling and increase data availability, making claim information available through multiple large language model (LLM) tools feeding automated workflows.

After our successful May Evening Event hosted in collaboration with Reserv, Robin Merttens caught up with CEO CJ Przybyl and discussed the technology behind Reserv, including the integration of generative AI and modern data infrastructure, as well as the company's growth and expansion plans in the UK and Europe.

Key talking points include:

• Origins of Reserv and CJ’s experience co-founding Snapsheet
• Noticing an opportunity for start-up and established MGAs
• Building and scaling Reserv - the success story
• Why the UK market is unique for TPAs
• First job out of university - defining a trajectory
• Ensuring underwriting and claims are more conjoined and reactive 
• The ideal balance in a claims adjuster's world between what the machines do and what the humans do
• Dissatisfaction to digitisation - looking ahead to the future

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Describe what legacy issues surrounds few large TPAs and why this may leave some customers dissatisfied.
• Specify in what ways generative AI can alleviate processes claims
• Identify how underwriting and claims can be more conjoined

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 309 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

In anticipation of our upcoming release of panels from our most recent event in New York in June, we are taking another look back at our star-studded line-up from March. 

We asked: what does the future of insurance look like? One answer is digitising how risk flows. In this discussion, industry experts Nigel Walsh from Google Cloud, Meghan Hannes at K2 Cyber, Zaheer Hooda at Cytora and Charles Clarke at Guidewire delve into the current progress made by insurers, the challenges they encounter, and a playbook for accelerating AI-assisted underwriting. 

Watch this space for more releases soon...

Key talking points include:

• Is the industry heading in the right direction with regard to AI?
• “Augmentation” - why using the right vocabulary matters
• The perspective of insurers working for technology companies - what is working?
• The rallying cry for insurers
• How to make a case internally for adoption of AI?
• Don’t aim for the moon, aim for standardisation
• Can generative AI solve technical debt?
• Implementation differences between SMEs and large corporates

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Describe why the word ‘augmentation’ is important in insurance
• List reasons why carriers should consider digitising their risk flows
• Summarise at what stage is the industry currently at with adoption, what is holding it back and what does the future look like

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 308 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Is your insurance technology up to speed?

This week on the podcast, we have an insightful conversation with Joe O'Connor, Deputy CEO of RDT. RDT is a well-known software and services provider for the motor insurance industry, with plans to expand into the specialty market. Joe discusses how technology provision has changed over the last decade, what RDT has learned from providing services to general insurers, what the specialty market can learn from achievements in the retail sector, the launch of its new workflow and orchestration platform (ACE), and RDT’s future plans. Learn how RDT has identified a market need, worked with existing customers to build technology to meet those needs, and why they have great hopes for ACE, now that they are ready to "come out to play."

Key talking points include:

• RDT’s transition from traditional software to managed service and SaaS.
• Expanding scope beyond the traditional focus on motor and niche insurance sectors.
• The impact of claims inflation and degradation of claims handling skills.
• The launch of ACE (Agile Composition Engine) and its role in orchestrating insurance processes.
• The importance of ecosystem integration and selective platform partnerships.
• What specialty insurance can learn and leverage from prior investment in technology for the general insurance market. 
• Future directions for RDT, including expansion into specialty insurance markets.

Useful links

RDT Whitepaper - This paper explores the impact of technological advancements and customer demands on insurance claims processing, highlighting RDT's ACE platform and various industry trends.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Understand the issues facing claims professionals and the role that technology and automation can play. 
• Identify why data and platform ecosystems are so important and how to set about building them. 
• Explain the power of orchestration in automating tasks and multi-platform composition

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 307 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Is climate risk a part of your analysis?

On the podcast this week we are spotlighting an important collaboration between Mitiga, a climate risk intelligence provider, and insurer HDI Global. As climate change rises to become one of the most pertinent and defining risks of our generation, find out how the partnership is working to evolve the landscape of climate risk management for various industries. One such asset is Mitiga’s platform EarthScan.

Joining Matthew is Wiebke Cundill, Senior Risk Engineer at HDI Global SE and Jonathan Liddell, Customer Success Lead at Mitiga.

Key talking points include:

• How EarthScan can help customers understand the risks posed by climate change
• The transition from focusing just on natural hazards to climate risk
• Downscaling data into an asset class
• Business as usual, Emissions peak in 2040 or Paris-aligned future?
• Mitiga helps HDI move into the future 
• How HDI offers site specific assessment of climate risks - from site to consulting and adoption
• Importance of trust and collaboration
• Understanding EarthScanTM

You can listen to our past episode with Dr Verena Brenner from HDI TH!NX here and find out more about HDI’s climate risk reporting services here.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Specify why granularity of data is important when it comes to understanding and modelling future climate risks
• Explain why insurers cannot simply rely on past data when considering resilience toward climate 
• Identify what types of future has Mitiga modelled, what are their differences and why are all three of these scenarios important

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 306 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

In the first iteration of our upcoming parametric series with Raincoat, Matthew sat down with Jonathan Gonzalez to delve into how parametric insurance can be integrated with traditional indemnity insurance, the technical and regulatory challenges, and the importance of creating products that customers perceive as fair. 

Watch this space for some very exciting episodes coming up.

Key talking points:

• Importance of iteration and scaling 
• Parametric should be looked at as a tool
• The connection to smart contracts and parametric
• What is ‘truth’ in insurance?
• What is ‘fair’ in insurance?
• The key to successful integration
• How much human intervention goes into running the model
• Evolving role of brokers 
• The openness of the insurance industry to new solutions

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Describe the connection between smart contracts and parametric and why this is important
• Explain the difference between ‘truth’ and ‘fair’ in insurance
• Identify how the role of the broker can evolve when it comes to parametric insurance and its integration

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 305 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Unstructured data - is this a challenge that will ever go away? Or can it be a challenge which insurers adapt to work in their favor…

At our last New York event in March, InsTech gathered three leading industry experts to candidly discuss what change in the industry looks like to them, specifically in the way unstructured data is handled and managed. 

We all know streamlining underwriting processes and optimizing data intake & routing will aid with precise risk pricing, but how are the US’s biggest carriers approaching the problem?

Hear from Patrick Gallic at Tokio Marine HCC, Georgeanna Munger at Allianz Commercial, and Brad Craner at Zurich North America about pocketed digitisation, implementing best practices, moving blame away from the brokers and how generative AI can serve to repurpose the underwriter’s time for the better.

Key talking points include:

• What are the current challenges underwriters are facing 
• How is technology addressing these issues
• The dichotomy between late-career and early-career underwriters - what can be learnt from this
• Technology adoption is an evolution
• Is too much data the problem? 
• The ‘art v science’ of underwriting 

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Specify why implementing best practices for underwriting is important
• Identify reasons why unstructured data is such a problem and can it be solved
• Summarize what the ideal form of technological integration can look like for an underwriter and how it could possibly repurpose their time

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 304 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Root provides platforms and API for insurers, MGAs, brokers to build, launch and manage digital insurance products and embedded experiences in South Africa and the UK.

Matthew Grant caught up with Louw Hopley on the opportunities and challenges in the insurance industry, focusing on the role of embedded insurance in adapting to changing customer demands. Discover all from the emerging areas Root is planning to tap into, to the company’s appointment of a new CEO and regional manager. 

Key talking points:

• A year of progress and expansion
• The development of insurance distribution
• The future of embedded insurance
• Root’s journey: leadership and company growth
• Innovations in insurance: from digital assets to angry AI

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Describe what is embedded insurance and how it can help insurance adapt to changing customer demands
• Explain why customer demands have shifted and why insurance has not kept up with it
• Identify the necessary steps and changes a company can make when expanding globally and entering new markets

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 303 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Swiss Re Reinsurance Solutions was launched two years ago to make Swiss Re’s unique knowledge and tools available across the insurance value chain.

Swiss Re’s strongest point of knowledge is property - around which we centre this podcast. Robin Merttens spoke to CEO of Reinsurance Solutions Russell Higginbotham on approaching climate-related risks in the insurance industry as well as managing the balance between data accuracy and inclusivity of insurance products for customers.

Key talking points:

• The implication of climate change on property insurance
• If you are running an insurer now - what should you be focusing on?
• What should the whole ecosystem be doing with climate change? Planning the future
• Understanding ‘uninsurability’ 
• Partnerships with Google X, the moonshot factory and acquiring Fathom

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Describe how better data can help tackle the insurance protection gap
• Explain how acquisitions can help a company gain better data and why partnerships are important in the industry
• Summarise why climate change is such an important risk and what insurers should focus on to tackle it best

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 302 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

McKenzie Intelligence Services (MIS) helps accelerate disaster relief and economic recovery for insurers.

Matthew Grant spoke to Rosina, Chief Product Officer for MIS, who shares insights from her MBA dissertation's findings on the adoption of technology in insurance, highlighting the necessity of collaboration between insurtechs, insurance companies, and other stakeholders to drive innovation and effectively address the insurance protection gap. 

Key talking points include:

• Transitioning from working for a large organization to the world of startup and scale up
• MBA Dissertation - the process of writing and publishing 
• Managing biases - reconsidering the issue with the protection gap
• Collaboration and disruption - where do you stand as an insurtech?
• Evolving approaches for insurtechs
• What you should avoid in partnerships

To read Rosina Smith’s dissertation ‘Barriers to Adopting Insurtech in Natural Catastrophe (Re)insurance’ you can reach out to her on LinkedIn.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Specify what is the insurance protection gap and why it has historically been misunderstood
• Identify some reasons why a business partnership between a insurtech start up and an insurer might not be successful
• Summarise why insurtechs need to reevaluate their strategy when partnering with insurance carriers

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 301 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

KatRisk is a catastrophe modelling company providing global inland flood, storm surge and windstorm loss assessments for some of the largest insurers, reinsurers and brokers in the world. 

Taking a macrocosm approach, the company’s models offer an open software architecture, allowing users to better understand correlated risks and to make modifications to suit specific needs.

Matthew Grant caught up with Dag Lohmann and Brandon Katz on the company’s development such as taking on strategic investment from TA Associates, and the challenges that come with modelling correlated risks such as tornadoes, tornadoes, straight-line winds and more.

Key talking points:

• The journey to strategic investment
• Innovating catastrophe modelling with advanced technology
• Client collaboration and transparency: a core ethos
• Leveraging high-resolution models for underwriting and risk assessment
• The future of catastrophe modelling and climate reporting
• Looking ahead: expansion and new developments

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Define how correlation has changed the methods catastrophe modelling is conducted
• Identify the different types of government bodies that work alongside catastrophe modellers and why
• Summarise why catastrophe modelling tornados is difficult and why granularity of data can help

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 300 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

From episodes 68, 227 and now episode 299, InsTech has consistently caught up with Cytora and followed the company’s growth and expansion. 

Alongside Google, Cytora supported InsTech’s March event in New York, after which Matthew Grant caught up with Richard Hartley on the company’s growth, entering the US market and its impact on the insurance industry.

Cytora focuses on data integration, partnering with numerous data providers to enhance the underwriter's workflow and ultimately transform manual insurance processes into digital ones.

Key talking points include:

• Developing the vision as the technology develops
• Digitizing risk - rendering it decision read
• Collating the team - collaging different backgrounds in Cytora
• Case studies - real-life examples of how Cytora helps carriers including Markel and Allianz
• Heterogenous data in a homogenous view - ecosystems
• Judgement and data - subjectivity

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Describe how by partnering with different data sources, a platform provider can help an underwriter understand their data in a simpler, unified way
• Define what digitization of the insurance industry is and what it could look like
• Identify how platforms can help underwriters save time and focus on what they do best

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 299 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Optalitix was borne out of the need for ‘optimization’ and ‘analytics’, as Co-founder and Director Dani Katz realized the biggest blocker for insurance companies was converting spreadsheets. Having now expanded beyond spreadsheets, Optalitix offers three software products to UK (re)insurers and MGAs. 

Robin Merttens spoke to Dani about the spreadsheet polemic, innovation in the London Market and the permeability of finding solutions to difficult problems in both work and personal life.

Key talking points include:

• Growing out a company - solving challenges for insurers
• To spreadsheet or not to spreadsheet
• Reflecting on how far digitisation has come in the industry
• Suns and roofs - best moment to innovate
• Underwriting workbenches - where to start? - Find out in InsTech's recent report
• Joining Google Cloud Marketplace
• Founding a charity

Read Matthew’s tips on being a panel host here.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Dani Katz or Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Describe how the London Market can adopt digital transformation
• Explain how an underwriting workbench operates and how an insurer can adopt them
• Identify the issue with spreadsheets and what are the pros and cons of using them

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 298 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Robin Merttens is joined by Ben Ruddle, Senior Principle in Strategy at Publicis Sapient, to discuss how technology can help insurers cater to customers outside the typical insurance model. The discussion covers the concept of 'Beyond Beige,' focusing on the opportunity to serve individuals and businesses with unique or specialized needs that standard insurance products don't cover.

Key talking points include:

• The rise of comparison sites
• What is ‘Beyond Beige’ - the opportunities in the market
• Publicis Sapient's expansion into insurance 
• Addressing the issue of underserved markets

If you like what you're hearing, please leave us a review on whichever platform you use or contact Ben Ruddle or Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Specify why comparison sites are not helpful to the customer and their insurance journey
• Define what markets are typically underinsured and why
• Identify how incumbents can utilise technology to help better serve niche markets

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 297 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

HDI TH!NX was founded in 2019 by Verena Brenner, initially operating within the German insurer HDI Global, as an incubator for IIoT solutions. 

Now providing software to support risk management applications for insurers and insurance clients, tune in to hear Verena discuss the mechanics behind founding a startup within an insurer and the company’s development in providing varying solutions for their customers.

Key talking points include:

• Why HDI TH!NX was launched - from a PhD in global supply chains to utilising the impact of IIoT solutions
• The centrality of the customer
• Advice for launching a startup - innovation is not a hobby
• Growing into the ESG space - evolution in the company’s direction
• Helping insurers understand their risk better

If you like what you're hearing, please leave us a review on whichever platform you use or contact Dr Verena Brenner or Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Specify what is required to successfully develop a business model intended to help insurers
• Define what an IIoT is and how it can help risk managers and insurers in understanding their risk better
• Identify sectors where IIoT and sensors are valuable in collecting the right data

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 296 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

How would your clients describe you? 

This week on the podcast we have taken a slightly different approach and brought Previsico’s clients, Zurich Muncipal and Donaldson Timber, to discuss how Previsico has helped them with flood risk management.

Previsico provides real-time flood forecasts, as part of its mission to reduce global flooding impact, by developing technologies that offer early warning systems for surface water flooding. Discover the importance of collaboration by hearing from Dr Avi Baruch and his work with Allison Whittington at Zurich Municipal and Mark Murphy at Donaldson Timber.

Key talking points:

• The start of Previsico: a PhD research project 
• Client Insights: Zurich Municipal's approach to flood resilience
• Exploring the impact of floods and the importance of early warning systems
• The role of insurance in flood risk management and resilience building
• Operational challenges and solutions in flood risk management
• Exploring the complexities of Sustainability and ESG Commitments
• The role of insurance in supporting sustainability
• Client Insights: Donaldson Timber's proactive flood risk management

If you like what you're hearing, please leave us a review on whichever platform you use or contact Dr Avi Baruch or Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Describe why developing warning systems for surface water flooding is important in the insurance industry
• Define why collaboration is important across the insurance industry
• Summarise how partnerships with insurers can help with the operational advantages of adopting new technologies

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 295 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Groundwater flooding poses a great risk to properties in the UK but remains much less widely modelled than other types of flooding. 

This week, Matthew Grant caught up with Mark Fermor at GeoSmart, a company specializing in flood data analytics in the UK. They discuss GeoSmart's role in providing detailed flood risk assessments, leveraging their advanced modelling tools that cover all sources of flooding and how they are helping other organisations access and understand open-source data.

Key talking points:

• Discovering the hidden cause of flood risk
• What problems are GeoSmart helping insurers to solve
• Different ways to experience a flood
• The issue of groundwater beyond the UK
• Open-source data - how GeoSmart can help

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Describe what groundwater is and why it is an important factor to model to understand flooding
• Explain how open-source data can help the insurance industry understand risk better
• Summarise what flood models are and how GeoSmart produces their models

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 294 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

PwC’s Chris Temple and Christine Brogan join Matthew Grant to discuss transformation in insurance, specifically steering organizations towards achieving their ESG goals. 

The conversation covers the role of technology and AI in driving change in insurance as well as building resilient business models for the future. This episode is a great introduction to how ESG operates in the financial sector and how transformation in insurance is made possible through collaboration.

Key talking points:

• Understanding ESG - what are the main priorities business need to consider to be successful in the future
• Transforming insurance - how AI can help
• The importance of strategy driven by data
• How the Life Insurance sector got it right
• Balancing commercial gain with progress
• Defining “baseline” - current carbon output
• The biggest driver of innovation is regulation
• FSTE 100 and sustainability
• Our upcoming Investor Networking event sponsored by PwC

For more information, please see the following PwC reports:

• PwC UK 2024 Energy Survey
• Hold your nerve to maintain momentum: our 2024 actions for sustainability leaders
• Sustainability Reporting in 2024
• Banana Skins Survey Report

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Describe how generative AI can help implement ESG measures in insurance
• Specify what is meant by ESG and its role in insurance
• Summarise what companies can do to become Net Zero in the future

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 293 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

“This economy we are heading into [...] we are referring to as the decision economy”. 

Robin Merttens spoke to Tom Wilde, CEO of Indico Data on how the company's intelligent intake solution is shaping the decision-making process in the insurance industry by structuring unstructured data. 

Data is important in our current 'decision economy'. Indico Data applies generative AI to help insurance companies handle complex and high-volume data challenges, particularly in commercial and specialty lines. 

Covering the AI hype cycle, the concept of hallucinations and avoiding hyperbole, tune in to hear Tom Wilde discuss generative AI and why it is an important language for insurers to utilise.

Key talking points:

• Founded by undergraduates - how Indico Data started
• In the hype cycle - avoiding hyperbole and thinking rationally
• Defining generative AI - not an application but a language
• Indico Data's role in the insurance industry - the data problem
• Programmed with the user in mind
• Specialising in commercial insurance
• Indico Data’s decision to enter the UK market - and off-siding with some football anecdotes

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Specify why capturing the right data as quickly and as accurately as possible is significant in insurance, to drive correct decision making
• Explain the term hype cycle and what this means in terms of generative AI
• Summarise what companies have to focus on when entering a new market

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 292 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Arturo is a property intelligence company which combines multispectral imagery, geographic data and customer portfolio insights with machine learning models in a single platform.

A lot has developed in property intelligence since we last spoke to Arturo on the podcast. Matthew Grant caught up with CEO Marty Smuin about how generative AI is adding a new dimension to property analysis.

Arturo knows that it is expensive to be wrong in insurance. Find out how Arturo is aiming to tackle relying on outdated public records, incomplete tax assessor data and more in this episode.

Key talking points include:

• Using third-party data to reveal greater insights
• Driving innovation - Smuin’s background in technology
• Partnering with Suncorp in Australia 
• The power of high-resolution data in underwriting property - how Arturo is tapping into new sources of data
• The impact of generative AI on property risk assessment

For more information on Arturo and how they can help, you find more information about the platform here and reach out to book a demo here.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Describe the methods Arturo uses to make property intelligence more accurate to improve the claims process
• Specify how changing climate and weather patterns have a direct effect on property analysis
• Identify ways in which generative AI is developing and innovating property risk assessments

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 291 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Robin Merttens is joined by CEO and President of Verisk Specialty Business Solutions (VSBS), Tim Rayner. The discussion covers VSBS’s acquisitions such as Rulebook and Whitespace for a broader digital ecosystem, and the challenges of decision-making and procurement in the London market. 

Key talking point:

• Growth and opportunities in the specialty market
• Acquisitions and the role of Whitespace and Rulebook
• The impact of London Market modernisation on Verisk
• The importance of providing solutions rather than products
• A challenge to the market to innovate

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Describe how the London Market operates and how it can subsequently modernise its processes
• Explain what an acquisition is and why they are important for a company
• Identify the opportunities for change in the specialty market

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 290 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Since its start in 2001, the insurance platform provider Guidewire has grown to be used by more than 540 insurers in 40 countries. Guidewire's President and Chief Revenue Officer, John Mullen, spoke to Matthew Grant about the company's journey as it continues to grow, the climate of the insurance industry and what are the driving forces of innovation in the company.

Key talking points:

• Why standardisation of critical functions is important in the upcoming year
• How insurers can find ways of being innovative
• Collaboration - working with other corporates
• The value of experimentation
• Supporting InsTech’s New York Event in March

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Specify how community and collaboration can help generate innovation in insurance
• Identify the ways insurance can develop and change in the future
• Summarise the role of technology in insurance 

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 289 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

In this mid-week special, Matthew Grant speaks to Adrian Coupland at Earnix, a software provider to global insurers and banks. They discuss how the nature of risk in the insurance industry is rapidly changing, presenting new challenges in areas like motor pricing and supply chain management. The podcast ends with a discussion about Earnix's new product 'Underwrite-It' aimed at changing the underwriting process.

Key talking points:

• What challenges are Earnix solving for the insurance industry
• Changes to the auto insurance sector - increasing repair costs and the impact of pricing regulation
• Underwrite-ItTM - an automated underwriting platform

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Describe reasons for challenges in the motor insurance industry
• Explain the role of technology in enabling business users to make pricing changes quickly.
• Identify the impact of regulatory reforms on insurance pricing

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 288 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

After the popularity of our first episode, InsTech is back with another analysis of what happened in insurance in the past month. 

If you are curious to know what is going on behind the news items you read about in insurance or technology - we’re bringing together experts, founders, insurers and some well know figures to tell us the news items that are capturing their attention – and why.

Matthew Grant CEO of InsTech is once again joined by Nigel Walsh, Managing Director, Insurance, Google Cloud US, alongside Martha Notaras, Managing Partner at Brewer Lane Ventures and Charlotte Halkett, Senior Consultant at Milliman. 

In addition to this week’s discussion, we have a special feature with the Co-founder and CEO of hyperexponential ​Amrit Santhirasenan as he discusses with Matthew the completion of their Series B funding round. 

The news we’re discussing this week:

• Raising $73 million USD: record funding for hyperexponential in Series B
• Kicking up a storm - how is property insurance changing as a result of climate change
• Cargo and geopolitics - how marine insurance is affected by political instability across the world

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

In collaboration with Google Cloud, InsTech is hosting an event in New York. We are calling all US insurers, Brokers, and MGAs to join us and discuss the future of underwriting. Supported by Cytora, hyperexponential, Guidewire and Kroll, register now.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Specify how insurance technology companies secure funding from investors and venture capital firms
• Explain how insurance can help provide solutions for circumstantially difficult events
• Identify how geopolitical crises can affect cargo and transportation

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 287 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

In this episode, Matthew Grant sits down with Sarah Woolliscroft, Group Head of Operations & TPA and Wayne Calderbank, Group Data and Performance Director at Claims Consortium Group (CCG) for an exploration of the importance of technology in the claims industry and CCG's journey into the world of artificial intelligence.

Synergy originated as a solution developed internally by CCG to enhance its claims management processes but has evolved since its launch into a platform that streamlines the claims handling process to support customer service and business performance.

Key Talking Points Include:

• The role of technology in the claims industry
• The significance of passion and shared goals within an organisation
• How measurable goals and targets within a platform can add value
• The benefit of understanding the nuances of customer communication
• Where Synergy is focusing its AI efforts next

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Describe how technology continues to shape and improve the claims management process
• Outline how generative AI can be leveraged to analyse customer sentiment
• Identify the significance of measurable goals and shared passion within an organisation in achieving business targets

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 286 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

This week James Orchard, CEO of QBE Ventures, joins the podcast and discusses the shift in insurers' appetite for innovation, partnerships with startups, and the importance of collaboration in achieving strategic goals. 

The conversation covers how QBE Ventures is making strides in data and AI, resilience, and growth in emerging markets, with interesting prospects for cyber coverage and embedded insurance. James also reveals his predictions for 2024, foreseeing consolidation and challenges in investment as well as a focus on AI and strategic partnerships. 

An immensely packed episode, for everyone curious about how investing and insurance intersect.

Key talking points:

• Exploring QBE Ventures and its investment strategy
• The strategy and focus of QBE Ventures
• The challenges and opportunities in the insurtech space
• How QBE can become a start-up partner
• Using AI for resilience 
• What QBE looks for - the culture of collaboration
• Coalition of the willing 
• Predictions and expectations for 2024 in insurtech

As well as hearing about QBE Venures, Matthew and James touch on innovation from Cytora, Sixfold, CGG, GeoSmart Information, Tensorflight, Geosite, Beazley, Chaucer, Tokio Marine, hyperexponential, The Demex Group, and Clara Analytics.

To listen to Cytora's podcast with Andrew Horton, QBE Insurance's Group CEO, click here.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Specify the potential developments and challenges the insurtech community will face in 2024
• Define what resilience can mean to a company from a strategic perspective, and how investors can help support this 
• Identify what traits an investor looks for in a company 

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 285 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

This week, we return with Henry Gale as he caught up with Garrett Koehn, President of CRC Brokerage, and Gordon Wintrob, Co-founder and CTO of Newfront. The discussion covers the potential of generative AI for insurance brokers, with real-world examples of brokers using AI right now.

Garrett and Gordon talk about how generative AI can improve the customer experience and discuss which AI solutions are better to build or buy. 

Listen to this episode to find out more about how “we are all going to become tech companies”.

Talking points include:

• Exploring the use of AI in insurance brokerage - real-world examples
• Using AI to direct risks to the underwriters most likely to write it
• How brokers using generative AI helps underwriters
• Using AI to spot gaps in coverage from contracts with insurance requirements
• The future of jobs in the insurance industry - supercharge your professionals
• Updates on insurance and AI start-ups you should know

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Define how generative AI can be included in workflow processes for brokers
• Specify how generative AI is currently being used in insurance, and where it could be developed and expanded
• List the positive and negative aspects of developing your own AI software as opposed to adopting a third-party provider

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 284 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Cognizant is a global professional services company helping companies across different industries with generative AI. 

Henry Gale is joined this week by Colville Wood, Chief Technology Officer for Insurance (UK&I and EMEA) and David Fearne, Global Director of Generative AI at Cognizant. The discussion covers how Generative AI has the potential to automate manual tasks, optimize processes, and provide valuable insights for underwriters in the insurance industry. Cognizant encourages companies to start exploring the possibilities of generative AI and see how it can improve their operations.

Key talking points include:

• Generative AI in the workplace - accelerator and assistant
• Data, privacy and security considerations 
• Helping underwriters do their work better
• The key to successful implementation is balance

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Identify how Generative AI can help streamline workflows in insurance, particularly for underwriters
• Summarise what you need to take into consideration before implementing Generative AI into the workplace
• Specify examples where insurers could implement Generative AI to accelerate their processes

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 283 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

In our first podcast of 2024, Jamie Crystal, CEO of MIC Global, discusses with Matthew Grant their aim to close the insurance protection gaps by offering insurance products tailored to the needs of underserved individuals, including income protection, identity theft protection, and incident coverage. 

MIC uses a business-to-business-to-customer (B2B2C) model and all of its products are embedded within other platforms or services. MIC offers insurance products in various forms including embedded insurance methods, aiming to make the process simpler and more relevant to everyday life. Crystal highlights the company’s partnerships with brokers, digital platforms, and other insurance companies to distribute their coverage. The need for these products is global, Crystal insists, and not limited to specific demographics or regions.

Key Talking Points Include:

• Understanding the concept of microinsurance
• The problem MIC is solving - access to affordable products
• The role of embedded insurance
• The future of MIC and the insurance industry
• Closing the insurance protection gap

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Visit MIC Global here.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Explain what is the insurance protection gap and how it can be remedied
• Summarise how an embedded insurance product operates and how it can help consumers
• Identify key industries where there is an under-insurance problem and why that is the case

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 282 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

The InsTech team is taking a break and we’ve outsourced this week’s short podcast to ChatGPT. But fear not - humans will be back in the loop next week.

Interested to find out more about how insurers are using AI. Sign up to our Generative AI newsletter here. 

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

This Christmas Eve, we bring to you our last Partners’ Chat of the year. Robin Merttens and Matthew Grant reflect on the year and the developments we’ve seen in insurance, particularly those set to define the industry in the next year. As always there are things to celebrate, and some things to be grumpy about.

Talking points include:

• Our increasing understanding of what can or cannot be automated
• M&A and MGAs - how they fared this year
• Recognition of interdependence in insurance
• War exclusions - what are they and why were they relevant in 2023?
• The data in the hands of risk managers - how can we use it?
• What to do when there is no capacity available
• Love for wines

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Explain what Smart Follow is in insurance, particularly its evolution in algorithmic underwriting practices
• Identify the positives and negatives of collaborations and acquisitions in the insurance industry
• Summarise the importance of the untapped potential of Risk Manager data, and how practices can change to accommodate the data

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 280 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Instabase offers technology solutions to extract information from unstructured data and automate processes. This week Matthew Grant speaks with Bas de Goei, Director of Growth Marketing at Instabase about how generative AI is helping the insurance industry tackle its pain points, and specifically “give people time back to do things that are uniquely human”. 

To find out more about how Instabase can specifically help you, visit the AI Hub where you can trial various data extractions from your own documents.

Key talking points:

• Upside down startup - the beginning of Instabase and its journey in insurance
• The proof is in the statistics - listen to Instabase’s case examples.
• Why democratising automation is important.
• Where will generative AI go next? The potential for collaboration.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Explain the importance of changing and adapting a business model to operate successfully and cater to the insurance market
• Describe the impact automating and integrating AI into underwriting workbenches can have on a company and its growth
• Summarise some of the methods AI is being used in the insurance sector and how this can evolve in the future

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 279 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

This week we hand over the mic to Robin Merttens as he talks to James Gillespie, Head of Pricing, and Grant Dewar, Client Services Director at Aon’s Strategy and Technology Group (STG).

In this episode, they discuss the evolution of Aon STG in the 18 months since it was created, what has been learned and what clients are seeking. It goes on to describe the body of services and resources it is building and the scale of its ambitions.

Key talking points include:

• How the role of insurance brokers is changing
• The development of the Aon STG ecosystem and plans for that
• What the data model of the future looks like and how a conjoined approach through the whole value chain could transform insurance
• The strength of what Aon can offer when the brokerage and STG join forces
• How the size of the group has attracted new business, not deterred prospects
• Nostalgia for 70’s prog rock music, art and design
• Why everyone should do Lego in their spare time

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Explain the changing role of insurance brokers, moving beyond traditional risk placement to providing value through data and analytics
• Summarise some of the methods for integration of technology divisions, talent acquisition, and the adoption of emerging technologies such as AI and machine learning in the insurance sector
• Describe the concept of ecosystems in the insurance industry and how partnerships and collaborations contribute to creating a comprehensive solution for clients

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 278 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

We’re piloting a new style of podcast this week and borrowing the InsTech podcast channel to test this out. 

If you are wondering what is going on behind the news items you read about in insurance or technology then this new podcast is for you. We’re bringing together experts, founders, insurers and some well know figures to tell us the news items that are capturing their attention - and why. 

Matthew Grant CEO of InsTech is joined face to face in London by fellow podcasting enthusiast Nigel Walsh, Managing Director, Insurance, Google Cloud US, James Birch, Development Director at Ki Insurance and Bijal Patel, Co-founder and Chief Technology Officer, Aurora Insurance.  

And we’ve got more. This week we have an interview with the CEO of Ki Insurance Mark Allan, a listener question and a chance to hear our hosts and guests predictions for 2024.

The news we’re discussing this week is:

• Ki insurance new capacity partners Travelers and Aspen
• Why the range of loss estimates from Hurricane Otis is so high
• Howden Group £500m insurtech ventures fund

Look out for more in this new podcast series coming in 2024. Please let us know what questions you’d like our hosts and guests to answer and any new ideas to keep you listening. 

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Identify the capacity for innovation in insurance
• Explain why MGAs are the future
• Summarise reasons for collaboration and data sharing

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 277 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

What drives insurers to look into adopting Environmental, Social, and Governance (ESG) factors into their underwriting processes?

Salman Siddiqui at Moody’s Analytics and Adiraj Maitra at Canopius join Matthew Grant in this podcast to discuss ESG and sustainability in the insurance industry, centring the conversation around the recent Moody's report on incorporating ESG into P&C underwriting. 

Key talking points:

• ESG risks and opportunities in the insurance industry
• What does sustainability mean in the context of ESG
• The challenges of finding the right data 
• The future is with carbon credits

Explore more insights from Moody’s Analytics and Moody’s RMS’ annual survey of major, global P&C insurers: State of the Market 2023: Incorporating ESG into P&C Underwriting.

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Explain why ESG data is a challenge and methods to remedy this issue
• Identify the reasons why insurers are choosing to adopt ESG 
• Summarise how and why carbon credit usage will increase in the future

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 276 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Inversion specialises in bespoke software development services tailored for the insurance and reinsurance sector. This week Robin Merttens spoke with Inversion's founders, Jacques Bosch and Piro Vorster, and in their conversation they touched on the story behind the creation of the company, and the various secrets to success the founders have picked up by working together. 

Key talking points include:

• Founding a company and overcoming unique challenges - both inside and outside the industry
• Why excellence and expertise are important to Inversion
• The benefits of having a global, connected workforce
• Blockchain and AI technology adoption: anything but a trend
• The value of hobbies: coding and Brazilian jujitsu

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Identify which types of technology can survive the trend cycle and become integrated 
• Describe what traits are needed to successfully start and lead a company
• Summarise how tailored technology solutions can aid any industry with automation

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 275 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Arbol, an MGA specializing in parametric insurance, has been rapidly growing and expanding since we last spoke a year ago. Arbol recently announced a partnership with reinsurer Beazley, enabling them to deploy capacity in the US for weather risks. Tune in to Henry Gale, Senior Research Analyst at InsTech as he speaks to Arbol’s CEO, Sid Jha, about Arbol’s plans to target unmet risks in the energy and agriculture sectors and its new products to help companies manage climate risks beyond insurance.

Key talking points include:

• Insuring renewable energy and agribusinesses with parametric
• Helping companies understand their exposure to climate risks
• Measuring carbon offsets and the potential for carbon credit insurance
• Building an ecosystem for climate risk management
• Hybrid parametric insurance for difficult-to-insure risks
• "Climate risk time bombs" in our financial system

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Describe how parametric insurance mitigates climate risks. 
• List areas within different industries where parametric insurance can close the coverage gap.
• Explain how parametric insurance can help understand both past and future pay-outs with data.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 274 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Addresscloud has grown from a team of three to a team of eleven since InsTech last spoke to Founder and CEO, Mark Varley. 

In this episode, Matthew’s discussion with Mark covers Addresscloud’s core services such as geocoding and peril risk assessment, and its recent launch of a new management platform called Addresscloud Risk. Tune in to hear more about fire blocks and how Addresscloud utilises open-data sets to simulate fire spread for insurance purposes.

Key talking points include:

• Utilizing open-data sources
• Working with serverless technology 
• Partnerships with Allied World Insurance and solving their pain points
• A look back to the InsTech and Addresscloud Breakfast Event

In addition to hearing about Addresscloud’s work with Allied World, we talk about other partners including Cytora, Send, Flood Re and hyperexponential.

For more information about Addresscloud and Risk, visit instech.addresscloud.com

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Describe methods to managing accumulation of risk. 
• Summarise why real-time risk assessment is crucial.
• List various reasons why partnerships drive strategic growth.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 273 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Capgemini is an information technology services and consulting company which partners with businesses to develop innovation solutions.

In this episode, Matthew Grant speaks to Kristofer le Sage de Fontenay, Insurance Leader at Capgemini, about the company's investment in generative AI. Capgemini is focusing on helping clients solve their pain points through digital solutions, investing $2 billion USD in generative AI over the next three years and recruiting 30,000 new people with expertise in data and artificial intelligence. Tune in to find out how Capgemini is trying to alleviate pain points including legacy systems, data access and control, and talent acquisition. 

Talking points include:

• Developing and investing in generative AI
• Consumer trust in generative AI 
• The potential for advertising through AI

If you like what you're hearing, please leave us a review on whichever platform you use or contact Kristofer le Sage de Fontenay and Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Describe how generative AI can be deployed and developed within a company. 
• Define various pain points in the insurance industry and their causes.
• Summarise the factors that need to be considered before integrating generative AI into an industry.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 272 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Zywave provides a platform of modular solutions that enables digital distribution and revenue operation optimisation for insurers and brokers.

Over the past five years, the company has made ten acquisitions, spending nearly $1 billion dollars to bring leading brands and innovative companies together under one unified organization. Join Matthew as he speaks to Zywave CEO, Jason Liu on how the company is a fast growing and ambitious player in the space, as well as how it focuses on the customer and external front-office operations. 

Curious to find out more? Jason Liu co-authored with Don Bailey “The Sales Revolution” on demystifying digital distribution.

Key talking points:

• Evolution versus revolution - when disruption is your friend
• Why focus on the customer front end trumps back end
• Merging data and software - acquisitions that allow software to be more intelligent and automated 
• Funding in 2023 - the Impact of private equity on insurance
• Top tips for a CEO - Running, mental health and company culture

If you like what you're hearing, please leave us a review on whichever platform you use or contact Jason Liu and Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Explain how data and software integration can occur
• Identify why Application Process Interfaces (APIs) are key for industry integration
• Summarise the changes the insurance industry has seen due to private equity

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 271 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Robin speaks to Liselotte Munk, CEO of core administration system provider Fadata, available across all major lines of business to help insurers contribute successfully to the security and well-being of customers.

Join Robin and Liselotte as they discuss meeting customer demands in an increasingly digital world, the benefits of a diverse and global workforce, the power of networking and the experience of running the insurance technology company as a woman CEO. 

Topics covered include:

• The importance of trusting yourself 
• The shift towards cloud-based solutions
• Experience of being a women in technology and insurance

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Summarise how networking can help develop and grow your company
• Specify the various factors needed to run a successful technology company
• Explain the value of a global and diverse workforce

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 270 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Tensorflight uses AI, aerial and street view imagery to provide property data for risk analytics on commercial, personal and industrial properties globally.

Matthew Grant was joined by Jakub Dryjas, CEO of Tensorflight. They discuss various topics including the importance of partnering, advances in commercial property information by using AI, and tips for aspiring CEOs.

Talking points include:

• What makes Tensorflight different in the aerial imagery space
• Lessons from a tech start-up CEO
• Why collaboration is necessary
• Developing commercial property characteristics

If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

To find out more about InsTech, our membership and offerings visit www.instech.co or contact us hello@instech.co

Continuing Professional Development - Learning Objectives

InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Explain how AI is being used in commercial property analysis
• Describe the necessary differences to be considered when scaling property data globally
• Identify the key methods to successfully leading a technology company

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 269 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.