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Explore every episode of the podcast Inside Marketing Design

Dive into the complete episode list for Inside Marketing Design. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

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TitlePub. DateDuration
Designing the 'gold standard' for landing pages - S04E06 with Linear's Julian Lehr15 Nov 202300:57:50

In this episode, Charli talks with Julian Lehr, part of the “Magic Team” at Linear. They discuss the intricate world of marketing design and content creation, and how these elements work together to enhance user experience. Julian shares his process for crafting engaging landing pages, and how tight collaboration makes it all possible. Julian also talks about the challenge of creating content with substance, why he describes what he does as “packaging design”, and what makes a powerful first impression for a product. 


Key Takeaways

  • 01:30 - Why Julian describes what he does as “packaging design”
  • 03”10 - The “Magic Team” at Linear 
  • 07:15 - How designers collaborate at Linear
  • 09:30 - How Linear approaches content marketing and storytelling
  • 15:40 - Where content fits in the design process
  • 18:45 - Julian’s process for writing and creating the Linear homepage
  • 27:41 - How Julian and his team worked through the challenges of a homepage redesign
  • 36:40 - The design community’s reaction to the new Linear homepage
  • 39:18 - How Linear measures the success of a website
  • 41:40 - What’s next for the website
  • 43:54 - Other projects Julian is working on
  • 48:50 - Processes and tools at Linear
  • 53:12 - Julian’s advice for people who want to create impactful marketing design 


Links 


Connect with Charli


Subscribe and stay in touch

Solving problems as cross-functional 'astropods' - S04E05 with Piotr Śmietana06 Sep 202300:50:20

In this episode, Charli talks with Piotr Śmietana, Director of Brand and Marketing Creative at Superside. They discuss the innovative structure of Superside’s marketing creative team and the significant role of each individual's creative voice in shaping the brand's future. Piotr dives into Superside’s brand refresh, the use of the “Brand Collab” Slack channel for fostering collaboration, the concept of Creative as a Service, and how they have bridged some of the difficulties of remote work with “astropods”. 


Key Takeaways

  • 01:22 - Inside the marketing creative team at Superside
  • 03:07 - How Piotr describes his responsibilities
  • 04:00 - Collaboration and creative challenges
  • 11:16 - How Piotr describes the Superside brand
  • 15:03 - Superside’s brand refresh
  • 19:14 - The challenges of rebranding
  • 22:47 - What are “astropods” and how do they work? 
  • 33:43 - What is “Creative as a Service”?
  • 44:52 - Metrics, and how Superside tracks performance
  • 46:00 - Challenges, and what’s next for Superside
  • 47:06 - Piotr’s advice for anyone who wants to create really impactful brand and marketing design work


Links 


Connect with Charli


Subscribe and stay in touch

S03E09 - Planoly (with Design Manager, Carra Sykes) 16 Nov 202200:56:19

In this episode, Charli talks with Carra Sykes, Design Manager at PLANOLY. Carra talks about the evolution of social media, and how the shift toward video has impacted her team and the need for marketing designers with a broader skillset. She also talks about marketing design challenges, and how she balances her desire for high quality and the need to iterate quickly. 


PLANOLY is a social media content management and scheduling tool designed to simplify the social marketing process.

Key Takeaways

  • 02:05 - How does the Marketing Design Team fit into PLANOLY’s overall structure?
  • 02:52 - Carra’s day-to-day responsibilities as a Design Manager
  • 04:27 - What the Marketing Design Team is responsible for
  • 07:08 - How Carra describes the PLANOLY brand
  • 08:59 - How PLANOLY maintains brand consistency
  • 12:02 - How social media design has evolved
  • 15:41 - Carra’s process for creating video ads
  • 17:31 - Designing for video vs still graphics
  • 24:24 - Marketing a product or feature that doesn’t exist yet
  • 27:03 - How marketing and product collaborate at PLANOLY
  • 29:01 - Carra’s approach to product imagery in design
  • 35:24 - How Carra works through ideas that didn’t work
  • 37:00 - Who owns and manages the marketing site at PLANOLY
  • 41:18 - Working with contractors and agencies
  • 50:02 - The biggest challenges Carra is currently facing
  • 53:03 - Carra’s proudest moment 


Links 


Connect with Charli


Subscribe and stay in touch


Webflow

This season is brought to you by Webflow

Try the no-code website builder used by designers and marketing design teams (and by this show, for the site you're on now!) – Get started for free

S03E08 - Funding Circle (with Lead Marketing Designer, Monika Pawlik)09 Nov 202200:41:10

In this episode, Charli talks with Monika Pawlik, Lead Marketing Designer at Funding Circle. Monika talks about how she and her team have collaborated and stayed a tight-knit group through lots of change, working with external agencies, and how Funding Circle’s most successful campaign came to fruition.


Funding Circle is a UK-based lending platform that offers specialized funding options for small businesses. 


Key Takeaways

  • 02:14 - Monika’s role as Lead Marketing Designer
  • 04:35 - Where the design team sits in the larger org structure
  • 06:24 - How designers collaborate at Funding Circle
  • 09:22 - How Monika describes the Funding Circle brand
  • 13:01 - How Funding Circle produces TV commercials
  • 17:56 - Working with external agencies
  • 20:46 - The neon campaign
  • 25:43 - The impact of Funding Circle’s most successful campaign
  • 28:57 - How much of Monika’s work is print vs digital
  • 30:02 - The differences between print and digital design
  • 33:03 - How Funding Circle measures the success of print campaigns
  • 35:28 - Monika’s biggest challenges
  • 37:39 - What’s next for Monika
  • 38:23 - Monika’s proudest design moment 


Links 


Connect with Charli


Subscribe and stay in touch


Webflow

This season is brought to you by Webflow

Try the no-code website builder used by designers and marketing design teams (and by this show, for the site you're on now!) – Get started for free

S03E07 - Oyster (with Director of Brand, Justin Rands)02 Nov 202200:55:36

In this episode, Charli talks with Justin Rands, Director of Brand at Oyster. Justin talks about the company’s fast growth, and their commitment to design from the very beginning. Justin also discusses how they have evolved the Oyster brand in a way that helps them stand out in a crowded space, and what they love about Webflow.


Oyster is an employment and HR platform that makes it easy for companies to hire people from anywhere in the world.


Key Takeaways

  • 02:14 - Justin’s role as Director of Brand
  • 05:18 - Why Oyster uses Webflow for the marketing website
  • 07:17 - How brand and product collaborate at Oyster
  • 10:24 - How design and marketing work together
  • 14:47 - How Justin build out the Oyster’s brand studio team
  • 18:21 - How Justin decides what to outsource
  • 23:58 - How Justin would describe the Oyster brand
  • 25:59 - Goals for redesigning the home page
  • 27:33 - How Oyster uses data in design
  • 32:08 - Working with time constraints
  • 36:05 - Development and project management tools at Oyster
  • 38:42 - How Brand Producers function at Oyster
  • 42:17 - How the new home page has performed
  • 44:41 - Justin’s biggest challenges
  • 47:44 - Areas where Justin wants to grow
  • 51:34 - The project Justin is most proud of 


Links 


Connect with Charli


Subscribe and stay in touch


Webflow

This season is brought to you by Webflow

Try the no-code website builder used by designers and marketing design teams (and by this show, for the site you're on now!) – Get started for free

S03E06 - Paystack (with Design Lead, Tomi Odusanya)26 Oct 202200:46:42

In this episode, Charli talks with Tomi Odusanya, Design Lead on the Growth Design Team at Paystack. Tomi has a lot of experience as a designer and developer, so he brings real knowledge to the issues of speed and performance when building marketing websites for people with slower internet access. In addition to those metrics, Tomi talks about how Paystack uses data, the importance of understanding your users, and how to iterate on a live project when it’s not performing well enough. Tomi also talks about the design culture at Paystack and the things they do to foster that.


Paystack is a payment platform for businesses in Africa. They were the first Nigerian company to be accepted into Y Combinator back in 2015, and they are now a remote-friendly team of about 250 people with offices in Nigeria, Ghana, and South Africa.

S03E05 - Sketch (with Carly Marsh and Osvaldas Poviliunas)19 Oct 202201:07:09

In this episode, Charli talks with Sketch CMO, Carly Marsh, and Digital Designer, Osvaldas Poviliunas, about Sketch’s new website, how they incorporated the brand’s personality into the new design, and why it’s so important that product design informs every aspect of marketing design.


Carly and Oz talk very openly about their take on competition, how they think through and design competitor comparison pages, and Sketch’s place in the market. And, yes, they absolutely talk about the fact that their biggest competitor, Figma, has just been acquired by Adobe, and what that means for them.


Sketch is a design tool launched in 2010, and was one of the first tools truly built for digital design.

Links 


Connect with Charli


Subscribe and stay in touch


Webflow

This season is brought to you by Webflow
Try the no-code website builder used by designers and marketing design teams (and by this show, for the site you're on now!) – Get started for free

S03E04 - Zapier (with Creative Director, Michael Jeter)12 Oct 202201:09:05

In this episode, Michael Jeter, Creative Director at Zapier, talks with Charli about Zapier’s recent rebrand and some surprising challenges they faced throughout the process. Michael is a fantastic storyteller, and he digs into his ideas about the philosophy behind design and how to communicate its true value. From the use of data and user research to process techniques and effectively managing a team, Michael shares so many valuable insights. You don’t want to miss this one! 


Zapier is an automation platform that helps you connect different apps to each other without code.


Key Takeaways

  • 02:23 - Michael’s responsibilities as Creative Director
  • 03:30 - Zapier’s Brand Studio team
  • 05:59 - How to maintain consistency between Brand and Product
  • 06:49 - How a fully remote design team stays connected
  • 08:43 - Zapier’s recent rebrand
  • 16:32 - The red cord
  • 21:02 - Rebranding a rebrand
  • 32:56 - When processes need to adapt
  • 38:20 - Handling the emotional side of a rebrand
  • 42:21 - Redesigning the Zapier homepage
  • 44:57 - Getting buy-in on change and dealing with “design baggage”
  • 48:54 - Connecting the product to the homepage
  • 51:11 - Why quality and impact must be the same for design
  • 58:13 - Challenges the Zapier team is currently facing
  • 65:15 - What Michael is most proud of


Links 


Connect with Charli


Subscribe and stay in touch


Webflow

This season is brought to you by Webflow

Try the no-code website builder used by designers and marketing design teams (and by this show, for the site you're on now!) – Get started for free

S03E03 - Auth0 (with Senior Brand Designer, Austin Couillard)05 Oct 202200:52:52

In this episode, Austin Couillard, Senior Brand Designer at Auth0, talks with Charli about how the internal brand team works with external agencies to manage all the brand design needs, as well as the internal relationship-building that Austin considers vital to his work. Auth0 is an authentication and authorization platform that companies can use to make their users' signup and login process really smooth and, most of all, very secure.


Key Takeaways

  • 03:48 - Austin’s responsibilities as a Senior Brand Designer
  • 05:38 - What brand designers do at Auth0
  • 07:50 - Auth0’s creative process
  • 09:01 - How brand design works with product design
  • 11:43 - How feedback works at Auth0
  • 14:30 - Working with external agencies
  • 21:56 - Merging two brands after an acquisition
  • 24:46 - How Auth0 maintains brand consistency
  • 27:40 - How template helps deal with change
  • 35:02 - How Austin sets goals
  • 36:45 - What kind of assets does the marketing team produce?
  • 38:45 - How Austin divides his time among many responsibilities
  • 41:01 - Challenges Austin is currently facing
  • 44:02 - Austin's plans for growth in his career
  • 47:50 - The project Austin is most proud of


Links 


Connect with Charli


Subscribe and stay in touch


Webflow

This season is brought to you by Webflow

Try the no-code website builder used by designers and marketing design teams (and by this show, for the site you're on now!) – Get started for free

S03E02 - monday.com (with Noga Grinberg and Danielle Hassan)28 Sep 202200:56:17

In this episode, monday.com’s Noga Grinberg and Danielle Hassan talk about how large teams are able to function and succeed using data, collaboration, and ownership. They also go behind the scenes of how they created and launched a massive multi-channel marketing campaign (including a Super Bowl ad). Monday offers workflow management tools that help teams collaborate on projects and stay productive.


Key Takeaways

  • 02:37 - Noga’s and Danielle’s roles at monday
  • 05:53 - What it means to “own a channel”
  • 08:48 - How feedback works at monday
  • 11:25 - How Noga and Danielle  ensure brand consistency
  • 14:02 - How design decisions are made at monday
  • 18:37 - How data fits into the day-to-day 
  • 20:44 - Measuring the success of brand awareness campaigns
  • 26:36 - Embracing a “data-driven” approach
  • 28:00 - Behind the scenes of creating a Super Bowl ad
  • 33:56 - Working with external agencies
  • 35:31 - What Noga and Danielle learned from making a Super Bowl ad
  • 39:19 - When (and how) to revamp a home page
  • 42:55 - A/B testing at monday
  • 47:06 - How a home page revamp affects the rest of the website
  • 49:57 - The main challenges Noga and Danielle are currently facing
  • 51:36 - What’s next for Noga and Danielle as creative marketing designers
  • 53:20 - Noga and Danielle’s proudest moments at monday


Links 


Connect with Charli


Subscribe and stay in touch


Webflow

This season is brought to you by Webflow

Try the no-code website builder used by designers and marketing design teams (and by this show, for the site you're on now!) – Get started for free

S03E01 - Pitch (with Co-Founder & Brand Designer, Jan Martin)21 Sep 202200:51:08

Pitch aims to help teams collaborate on creating beautiful presentations. It was started in 2018 by the co-founders of Wunderlist, including today’s guest, Jan Martin. Jan is both a co-founder and a brand designer, which makes him unique in the SaaS space.


In this episode, Jan talks about how the design-centric DNA of Pitch came from learnings he had at Wunderlist, the importance of design systems that everyone can use, why he’s not a fan of wireframes, and much more. 


Key Takeaways

  • 00:15 - Jan’s responsibilities and day-to-day at Pitch
  • 04:58 - Marketing and brand design at Pitch
  • 10:43 - The creative studio team
  • 12:51 - The Pitch brand
  • 14:55 - How 3D illustration became a big part of the Pitch brand
  • 17:35 - How 3D happens at Pitch
  • 19:20 - The symbiotic relationship between brand design and product design
  • 22:40 - How to ensure consistency between marketing and product
  • 23:58 - Getting your team to follow guidelines
  • 26:52 - How creative studio collaborates with marketing and growth
  • 29:15 - A design system for the marketing tech team
  • 35:50 - How to make a design system “fool-proof”
  • 37:49 - Design iteration at Pitch
  • 41:45 - Individual and team challenges at Pitch
  • 46:08 - Jan’s proudest moments at Pitch


Links 


Connect with Charli


Subscribe and stay in touch


Webflow

This season is brought to you by Webflow

Try the no-code website builder used by designers and marketing design teams (and by this show, for the site you're on now!) – Get started for free

S02E12 Learnings from design leaders in season 220 Dec 202100:21:52

Reflection is an important part of the learning process. It’s not enough to just consume great insights from industry leaders, we need to think about how we’ll apply what we’re learning too! That’s what I’m doing in this episode. Tune in to hear my key takeaways from the season, and some from IMD listeners as well.

LINKS

Catch up on any episodes you missed:

Sendible

HelpScout

Stripe

Notion

Buffer

Instacart

Loom

Dropbox

HelloSign

Shopify

Figma

TIMESTAMPS

0:00 - Why taking time to reflect helps you learn

2:45 - Treating the marketing site as a product

4:25 - Making templates for brand assets

6:00 - There's no time for testing

6:45 - End-to-end branding

9:50 - Learning about team structures

11:25 - Design team culture

12:50 - Small company hustle

14:15 - Brands and sub-brands

16:30 - Learning from a design crush

18:45 - Listener takeaways

Branding an AI company - S04E04 with Lin Zagorski Latimer02 Aug 202300:43:44

In this episode, Charli talks with Lin Zagorski Latimer, Staff Brand Designer at Scale AI, about marketing design in the world of AI. Lin discusses the design landscape for Scale AI's two distinct target audiences: AI-enabled and AI-constrained, the creative process behind the company's annual report, Zeitgeist, and the tools used in its creation. Lin also delves into the promotion strategies of Zeitgeist, the importance of appealing content, and leveraging AI tools for successful branding. 


Key Takeaways

  • 01:10 - Inside the brand team at Scale AI
  • 02:00 - Lin’s responsibilities as a Senior Brand Designer
  • 05:05 - Where does the brand team fit within the company structure?
  • 06:42 - What teams Lin collaborates with the most
  • 08:20 - How Lin collaborates with product designers
  • 09:55 - How Lin thinks about the Scale AI brand and their audience
  • 15:57 - How has the explosion in AI affected the company?
  • 18:42 - Working on the 2023 AI Readiness Report
  • 25:07 - How Scale AI works and collaborates with agencies
  • 38:01 - Maintaining brand consistency and managing internal feedback
  • 40:25 - Challenges Lin is currently facing
  • 41:35 - Lin’s advice for creating impactful marketing design


Links 


Connect with Charli


Subscribe and stay in touch

S02E11 Inside Marketing Design at Figma09 Dec 202100:49:25

In this episode Remilla (Senior Brand Designer) and Damien (Creative Director) give us the behind-the-scenes details on collaborating with the product team on new feature launches, designing sub-brands, and what it's like having fellow designers as a target audience (we're a critical bunch after all...)

LINKS

Remilla's Figma Community profile 

Remilla on Twitter

Damien on Instagram

Check out Figma

TIMESTAMPS

0:00 - Introduction to Figma

1:25 - Brand Studio team structure

3:45 - Collaboration with product design on feature launches

6:00 - Where a new project starts

10:20 - The design process for marketing Figma's new commenting feature

13:50 - Brand enablement and review

16:30 - The Figma brand pillars

18:45 - Figma's approach to sub-brand design

22:45 - Role responsibilities for Damien and Remilla

27:00 - Project management

29:50 - Making time to work on the brand itself

31:40 - Web design & development at Figma

34:05 - Metrics of success and iterating

40:00 - Marketing design system and style guides

44:15 - Using Figma at Figma!

46:10 - What Remilla and Damien are most proud of

48:35 - Wrap up

S02E10 Inside Marketing Design at Shopify30 Nov 202100:50:59

Shopify moved from a centralized marketing design model to a decentralized one to allow designers to develop deeper insights into the products they're designing marketing materials for. In this episode you'll hear about that shift and the impact its had on the team, and we'll dig in to the processes and projects that Lucy and her team work on for the core product.

This season is proudly sponsored by Webflow! Try out the no-code site building tool for yourself right here.

LINKS

Follow Lucy on Twitter

Check out Hydrogen

And check out Shopify

TIMESTAMPS

0:00 - Introduction

1:40 - The MUX team structure

4:40 - Use of the UX title at Shopify

6:45 - From centralized to decentralized

13:20 - Collaboration with the product team on Hydrogen

16:35 - Partnering with product marketing

19:10 - Designing the Hydrogen brand & landing page

23:45 - Collaborating in a remote setting

25:30 - Project timeframe

27:35 - The main Shopify brand

30:45 - The Hydrogen brand

35:05 - Regular responsibilities for the core MUX team

38:00 - Testing & metrics of success

44:30 - Project management & prioritising time

48:05 - What Lucy is most proud of

49:45 - Closing thoughts

S02E09 Inside Marketing Design at HelloSign23 Nov 202100:51:07

Following on from our look inside marketing design at Dropbox, in this episode we zoom in on HelloSign and learn how it functions as part of Brand Studio after being acquired, as well as the things Berenice has learned from the acquisition. Plus, we learn about how the HelloSign team uses our season sponsor Webflow for their marketing site, and why the switch to Webflow is one of the projects Berenice is most proud of.

This season is proudly sponsored by Webflow! Try out the no-code site building tool for yourself right here: http://charli.link/imdpod-webflow

LINKS

Follow Berenice on Twitter

And on Instagram

Berenice's site

Check out Hello Sign

Listen to/watch the Dropbox episode!

TIMESTAMPS 

0:00 - Introducing HelloSign

1:55 - The early days of design at HelloSign

5:50 - Design at helloSign after the acquisition

7:55 - How Berenice and HelloSign fit in to the Brand Studio team

13:20 - Creative review meetings & design collaboration

17:30 - The HelloSign brand

20:10 - Project planning & kickoff

25:20 - The landing page design process

29:00 - Using Webflow for the marketing site

31:00 - Collaboration with Marketing

34:25 - How Berenice's role has changed over the years

37:15- Metrics & responsibilities

41:20 - Advice for a designer getting acquired

44:45 - Moving the HelloSign site to Webflow

50:00 -  Do me a favor?

S02E08 Inside Marketing Design at Dropbox17 Nov 202100:54:01

In this episode ECD Liz Gilmore takes us through the Brand Studio team structure at Dropbox and shares details on how she got buy-in from leadership and the team itself to restructure and implement a refined brand identity system to streamline things for Dropbox's next phase of growth.

This season is proudly sponsored by Webflow! Try out the no-code site building tool for yourself right here: http://charli.link/imdpod-webflow

LINKS

Follow Liz on Instagram

Check out Dropbox

 

TIMESTAMPS

0:00 - A little about Dropbox

1:55 - The 'end-to-end' approach to brand at Dropbox

4:00 - Brand studio team structure

10:15 - Getting buy-in for a team structure change

14:15 - The work involved in See, Buy, Use

17:45 - Collaboration with Marketing on the homepage

23:50 - A product strategy approach to a website

25:25 - The design and development process for the homepage

30:20 - Experimentation and optimisation

32:25 - Making a visual identity system flexible

35:00 - Working with agencies

37:20 - Metrics of success

44:00 - Project management at Dropbox

47:00 - What's next for Brand Studio

52:00 - Takeaways

S02E07 Inside Marketing Design at Loom10 Nov 202100:49:49

When Loom rebranded recently they handled it all internally. In this episode you'll learn about how they tackled this process (and the 2500 logo options they created along the way) as well as more about the ways the brand and product design teams work together to ensure a seamless experience for their users.

This season is proudly sponsored by Webflow! Try out the no-code site building tool for yourself right here: http://charli.link/imdpod-webflow

LINKS

Follow Stewart on Twitter

Check out Loom

 

TIMESTAMPS 

0:00 - About Loom 

1:50 - Team structure at Loom 

7:30 - The benefits of in-house brand design 

10:10 - Areas of focus for the brand design team 

12:25 - Infusing brand in the product 

18:40 - Tools at Loom 

20:30 - Metrics of success and testing 

26:15 - Building the marketing site 

27:40 - The Loom brand 

30:10 - The rebrand project 

37:15 - How the team collaborates on a project 

44:20 - Current challenges 

46:40 - "It's only software"

S02E06 Inside Marketing Design at Instacart02 Nov 202100:48:51

Instacart experienced a lot of growth during the pandemic with us all ordering food from home. In this episode we hear from Monica about the ways in which marketing projects changed in 2020, the huge amount of work she and the CRM team get done, and the clear processes in place to make it all happen. You'll also learn about the design team structure, and the approach Instacart takes to create "craveable" food photography.

This season is proudly sponsored by Webflow! Try out the no-code site building tool for yourself right here: http://charli.link/imdpod-webflow

LINKS

Monica's YouTube channel

Follow Monica on Instagram

Instacart

S02E05 Inside Marketing Design at Buffer (with Julia Jaskólska)26 Oct 202100:49:47

Buffer is a pioneer in the remote work space, and in this episode you'll hear from Senior Marketing Designer Julia Jaskólska about how she gets her work done as Buffer's only marketing designer. As well as the processes for planning and designing effective sites, Julia also shares her philosophy on building a brand, collaborating with developers and setting the marketing team up for "self service" in their design needs.

This season is proudly sponsored by Webflow! Try out the no-code site building tool for yourself right here: http://charli.link/imdpod-webflow

LINKS

Follow Julia on Twitter

Check out Buffer

 

S02E04 Inside Marketing Design at Notion (with Cory Etzkorn)19 Oct 202100:45:24

Cory joined the Notion team when they were just 15 people in a room. In this episode he tells us about both the early days of marketing design and Notion, and also about how things are working now that the team is a lot larger. We dive deep into the intricacies of making good product imagery, why illustration is a core part of the Notion brand, and some of the systems the team has put in place to deal with a large amount of design needs a fast-growing company has.

This season is proudly sponsored by Webflow! Try out the no-code site building tool for yourself right here: http://charli.link/imdpod-webflow

LINKS

Follow Cory on Twitter

Check out Cory's logo layout Figma plugin! 

Check out Notion

See how I use Notion for my own side hustles

S02E03 Inside Marketing Design at Stripe (with Tatiana Van Campenhout)12 Oct 202100:50:19

Stripe's website designs are so well-renowned in the design industry that whenever a new version launches, heavily-influenced sites start to pop up around the web. In this episode I speak to Tatiana about how it feels to have your work so publicly praised, copied and critiqued and we get the details on the process the Stripe team went through to bring the 2020 site redesign to life.

This season is proudly sponsored by Webflow! Try out the no-code site building tool for yourself right here: http://charli.link/imdpod-webflow

LINKS

Follow Tatiana on Twitter
And on Instagram (for beautiful mountain pics!)
Follow Stripe Design on Instagram too for more behind-the-scenes
Stripe
Jobs at Stripe

Get more episodes at https://insidemarketingdesign.co 

TIMESTAMPS 
0:00 - Today's episode! 
3:00 - Design team structure & collaboration 
6:00 - Responsibilities of different design teams 
8:30 - The Stripe brand 
11:20 - Kicking off the 2020 site redesign 
17:20 - Stress-testing the system 
19:30 - Project timeline 
24:30 - The site build process at Stripe 
26:50 - After a site launch 
29:30 - Design & project management tools 
30:45 - Collaboration with marketing 
33:40 - User research and testing 
37:00 - Design trends & inspiration
43:00 - Project planning 
45:20 - What's next for design at Stripe 
49:10 - My takeaways 

ABOUT THE SHOW

Inside Marketing Design was created to highlight a different side of design in tech: marketing and brand design. Inside Marketing Design chats with the people designing high-converting landing pages, setting the style for brand imagery, crafting campaigns, and working hand-in-hand with the marketing team. Every episode takes a deep dive into the processes, principles and people who make marketing design happen. You'll hear about how teams are structured, how designers approach projects and what challenges they face.

 

ABOUT THE HOST

Inside Marketing Design is hosted by Charli Marie. Charli is the Creative Director at ConvertKit, and has a YouTube channel (CharliMarieTV), where she posts weekly videos with career tips & advice, work streams, and what she's learned throughout her design career. Charli also co-hosts the popular podcast, Design Life.
 

S02E02 - Inside Marketing Design at Help Scout (with Matt Plays)05 Oct 202100:47:09

Content is a priority to Help Scout, as is great imagery and design to accompany that content. In this episode you'll get the lowdown from Matt on the design process behind Help Scout's latest publication, In The Works, as well as insights into the team structure, processes and priorities that allow the team to produce high-quality work.

This season is proudly sponsored by Webflow! Try out the no-code site building tool for yourself right here: http://charli.link/imdpod-webflow

LINKS

Visit Matt's site: https://www.mattplays.co/
Follow matt on Twitter: https://twitter.com/mattplays_
And on Instagram: https://www.instagram.com/mattplays.co/
Check out Help Scout: https://www.helpscout.com/
Check out In The Works: https://intheworks.helpscout.com/

Get more episodes at https://insidemarketingdesign.co 

TIMESTAMPS

0:00 - Introduction to the show & to Help Scout!
2:30 - Design team structure at Help Scout
3:50 - Matt's responsibilities as Lead Brand Designer
6:10 - Collaborating with product design (fika!)
10:40 - How Help Scout markets its product
11:50 - Imagery for content
15:35 - The design process for In The Works
22:35 - The build process for In The Works
26:15 - How components help the brand designers collaborate
33:20 - Measuring the success of a project
37:30 - Project timelines
38:50 - Iterating, testing and improving designs
43:10 - What Matt is most proud of

 

ABOUT THE SHOW

Inside Marketing Design was created to highlight a different side of design in tech: marketing and brand design. Inside Marketing Design chats with the people designing high-converting landing pages, setting the style for brand imagery, crafting campaigns, and working hand-in-hand with the marketing team. Every episode takes a deep dive into the processes, principles and people who make marketing design happen. You'll hear about how teams are structured, how designers approach projects and what challenges they face.

 

ABOUT THE HOST

Inside Marketing Design is hosted by Charli Marie. Charli is the Creative Director at ConvertKit, and has a YouTube channel (CharliMarieTV), where she posts weekly videos with career tips & advice, work streams, and what she's learned throughout her design career. Charli also co-hosts the popular podcast, Design Life.

What it really means to "level up" a brand - S04E03 with Dan Edwards05 Jul 202300:55:44

In this episode, Charli talks with Dan Edwards, Senior Visual Designer at Snyk, about his strategies for exceptional brand design. Together, they go behind the scenes of Snyk’s brand transformation, from the initial decision-making process to the challenging task of creating a brand design system. Dan also shares his insights on collaborating with product and marketing teams, the importance of trust in the process, and some of the hurdles he’s encountered along the way.


Key Takeaways

  • 01:48 - Dan’s responsibilities as Senior Visual Designer at Snyk
  • 03:27 - Where does the brand design team fit in Snyk’s company structure?
  • 11:26 - Building and implementing a brand design system
  • 15:13 - The role of trust in the design process
  • 21:11 - What role does the marketing website play at Snyk?
  • 23:07 - The process of rebranding the website
  • 32:41 - How the design system works at Snyk
  • 47:52 - What are some future challenges for Dan and Snyk?
  • 51:20 - Dan’s advice for creating impactful brand and marketing design work 


Links 


Connect with Charli


Subscribe and stay in touch

S02E01 - Inside Marketing Design at Sendible (with David Preston)28 Sep 202100:47:36

Being the only marketing designer on the team can be tough, but also very rewarding as you'll hear in this wonderfully transparent episode from David Preston. At Sendible, everyone on the team is encouraged to be the "CEO" of their own domain and you'll get a lot of great insights from David as he talks about his responsibilities and process for getting a lot done as a team of one.

This season is proudly sponsored by Webflow! Try out the no-code site building tool for yourself right here: http://charli.link/imdpod-webflow

LINKS 

Follow David on Twitter: https://twitter.com/thewzrdharry 
Check out David's site: https://thewzrdharry.com 
Find out more about Sendible: https://www.sendible.com 

Get more episodes at https://insidemarketingdesign.co

TIMESTAMPS 
0:00 - What to expect for season 2 
1:30 - About Sendible & today's guest 
3:10 - David's role & responsibilities as Brand Marketing Manager 
5:40 - What David works on day-to-day 
9:00 - The Sendible marketing website 
13:00 - Marketing at Sendible 
15:00 - Sendible brand & messaging 
18:50 - The web design & testing process 
26:10 - Tools & software 
27:25 - Why David does his own photography 
29:15 - Measuring success & data 
31:10 - Project management 
32:45 - Designing social media images 
35:55 - Design system & staying aligned with product 
37:50 - Challenges David is facing at the moment 
39:40 - Planning work in 2 week sprints 
42:35 - The impact of marketing design at Sendible

 

ABOUT THE SHOW

Inside Marketing Design was created to highlight a different side of design in tech: marketing and brand design. Inside Marketing Design chats with the people designing high-converting landing pages, setting the style for brand imagery, crafting campaigns, and working hand-in-hand with the marketing team. Every episode takes a deep dive into the processes, principles and people who make marketing design happen. You'll hear about how teams are structured, how designers approach projects and what challenges they face.

 

ABOUT THE HOST

Inside Marketing Design is hosted by Charli Marie. Charli is the Creative Director at ConvertKit, and has a YouTube channel (CharliMarieTV), where she posts weekly videos with career tips & advice, work streams, and what she's learned throughout her design career. Charli also co-hosts the popular podcast, Design Life.

 

S01E11 - Insights & learnings from Season 117 Sep 202000:16:51

What did you learn throughout this series? I'd love to hear about it! Reach out to me on Twitter @charliprangley and share your thoughts.

Inside Marketing Design will be back either later this year, or early 2021 with more interviews with marketing designers. If you want to apply to be on the show, just fill out this form and tell me a little about your role and your company.

For more episodes of Inside Marketing Design, head to insidemarketingdesign.co

S01E10 - Inside Marketing Design at Moneybox (with Mayumi Hashimoto)10 Sep 202000:32:35

For UK-based savings & investment app Moneybox high-performing ads are key. Senior graphic designer Mayumi Hashimoto joins us in this episode to talk about the approach the team takes to create and test performance marketing ads. You’ll also hear about their recent rebrand, and how they lean on outsourced help when necessary.

Try Moneybox at moneyboxapp.com and follow Mayumi on Dribbble at dribbble.com/mayumi

Watch the video for this episode at insidemarketingdesign.co/at/moneybox

TIMESTAMPS

0:00 - Intro

1:55 - Marketing and design team structure

4:15 - Marketing focusses at Moneybox

6:00 - Working with an agency and freelancers

9:00 - Tools of the trade

10:05 - Working with a motion designer to create ads

12:40 - An example of a recent project at Moneybox

16:20 - Measuring success

22:40 - Autonomy and the idea backlog

23:30 - Working on reactive short-term projects

24:40 - Main challenges

27:35 - What Mayumi loves about her job & next steps

30:45 - Wrapping up

S01E09 - Inside Marketing Design at Basecamp (with Adam Stoddard)26 Aug 202000:42:12

Basecamp takes a different approach to growing a tech company, and the same is true of their approach to marketing design. In this episode I speak to Basecamp’s lead (and only) marketing designer, Adam Stoddard, about how his approach to integrated design has him designing in the browser, copywriting, maintaining multiple websites and doing the print design too! You’ll hear how he gets it all done, and have some preconceived notions about the “right” way to do things questioned.

Follow Adam on Twitter @AdamStddrd. See his work on basecamp.com and try Hey at hey.com

Watch the video at insidemarketingdesign.co/at/basecamp

TIMESTAMPS

0:00 - Introduction

1:50 - Team structure at Basecamp

4:45 - Responsibilities as a marketing designer

8:40 - Being the designer and the developer

12:40 - A/B testing

17:10 - The pitfalls of modern marketing

20:25 - Tracking, privacy and tools

24:00 - Starting a project with copy, not visuals

28:35 - Design tools

31:20 - Every version of a page is shippable

33:45 - Isolation when your work is self-contained

35:20 - The future of marketing design at Basecamp

36:50 - Why Adam loves marketing design

40:20 - Wrap up and closing thoughts

S01E08 - Inside Marketing Design at WEconnect (with Marina Snyder)19 Aug 202000:33:26

Working at a small company often means wearing a lot of different hats, and for a time at WEconnect (a digital health management company) Marina Snyder was not only a marketing design team of one, but a whole marketing team of one! In this episode we discuss career growth as an in-house marketing designer, usability testing of marketing materials and how Marina handles marketing to WEconnect’s two main audiences.

If you’re struggling with substance use disorder or mental health, visit weconnectrecovery.com. And to find our more about Marina head to marinasnyder.com

Watch the video and find more episodes at insidemarketingdesign.co

TIMESTAMPS

0:00 - Introduction

2:10 - The WEconnect team structure

7:20 - Marketing design focusses

9:00 - Dealing with two different target audiences

11:45 - Metrics of success

14:30 - How a project starts

16:20 - Design process & tools

20:00 - Challenges

21:30 - Usability testing for marketing materials

27:00 - Career growth

30:10 - Why in-house marketing design?

32:25 - wrap up

S01E07 - Inside Marketing Design at Doist (with Anaïs Mares 
& Stephen Barkan)12 Aug 202000:42:14

Doist’s marketing design team-of-two both join me for this episode to discuss the many systems in place that help them get their work done as they market the two productivity apps that the company makes: Todoist (a to do list app) and Twist (a team communication tool. Learn how they foster an environment of creativity and collaboration despite being remote, and how the respect for design in the company leads to a lot of freedom and transparency for the designers.

Try Twist at twistapp.com and Todoist at todoist.com

Follow Anaïs on instagram @maresisanais and Twitter @AnaisOnDesign

Follow Stephen on Twitter at @stephen_barkan and check out his website stephenbarkan.com

Watch the video at insidemarketingdesign.co/at/doist

TIMESTAMPS

0:00 - Introduction

2:15 - Design team structure at Doist

5:20 - Introducing the “Do system” for projects

7:00 - In-house vs agency

12:00 - Marketing design responsibilities

16:10 - How the Do system works

18:10 - Design tools & process

21:30 - Feedback & trust

25:00 - Measuring the success of a project

27:50 - Performance reviews

29:20 - Challenges

32:20 - Being the designer “on call”

35:20 - Getting hands on in the code

37:00 - Favorite parts of the job

40:20 - Wrap up

S01E06 - Inside Marketing Design at Panasonic Lumix (with Steph Moccia)05 Aug 202000:33:45

You might be surprised to learn how small the Lumix marketing team is at Panasonic North America! In this episode Steph Moccia tells us what it’s like to work on the design & creative strategy at such a large global brand. You’ll hear about how the North America team works with the head office in Japan, where the marketing team focusses their efforts, and Steph’s goals for the brands reputation and image.

Sign up to the Panasonic Lumix mailing list at shop.panasonic.com/lumix and follow them on instagram at @LumixUSA. You can find Steph at @stephyeahdesign on Twitter.

Watch the video for this episode at insidemarketingdesign.co/at/panasonic-lumix

TIMESTAMPS

0:00 - Introduction

1:30 - Team structure

6:40 - Marketing team focus

8:50 - Social media efforts

10:00 - Design tools & workflow

10:45 - Working with head office in Japan

14:30 - Role responsibilities

17:50 - Projects at Lumix

21:15 - Brand refinements

23:20 - Determining the success of a project

26:05 - Challenges & areas for growth

28:50 - Favorite parts of the job

30:00 - Wrap up

S01E05 - Inside Marketing Design at Surrey satellite Technology (with Emily Kelly)30 Jul 202000:33:26

At Surrey Satellite Technology, Emily Kelly’s work is hugely varied: from internal posters, to event stand designs, to stickers that end up on rockets floating in low orbit! In this episode I chat with Emily about how she gets work done at a space company with such an extensive history and (spoiler alert) learn that things aren’t as different or as strict as I thought they would be.

Check out Emily's work at emilyinspace.design and read more from Emily about what it's like to work in the space industry here

Watch the video & get the transcript at insidemarketingdesign.co/at/surrey-satellite-technology

TIMESTAMPS

0:00 - Intro to Emily & Surrey Satellite Technology

2:10 - Marketing team structure & output

7:00 - Dealing with in-depth subject matter

10:00 - Project briefs & final sign off

13:50 - Website design & content

17:25 - A regular day for Emily

21:45 - Goals & measuring performance

25:15 - Main challenges

29:30 - Design tools

30:10 - Favorite parts of the job

S01E04 - Inside Marketing Design at Proof (with Brent Palmer)22 Jul 202000:37:45

In the early stages of a startup a designer often has to wear multiple hats and be leading the direction for the brand as well as the design and UX of the product. In this episode you’ll learn about how Brent Palmer manages this by equipping the team at Proof with assets, templates and guides to self-service when possible. You’ll also learn a lot about testing and experimentation, something that many companies only tackle when they get a lot bigger (but can benefit a company at any stage).

Follow Brent on Twitter @brentpalmer and visit his site at brentpalmer.me

Learn more about Proof for website personalization using my affiliate link here: useproof.com

Watch the video & learn more at insidemarketingdesign.co/at/proof

Timestamps: 

0:00 - Introduction

1:20 - Team structure

5:25 - Responsibilities & metrics

9:00 - Creating templates & guides

12:30 - Design tools

14:00 - The future of the design. Team at Proof

15:45 - Marketing focusses

18:50 - How a project works

27:10 - Interesting experiment results

31:25 - Challenges & areas for growth

35:20 - What Brent loves about his job

36:00 - Wrap up

S01E03 - Inside Marketing Design at Contentful (with Grace Tai)15 Jul 202000:32:06

Grace Tai manages the brand design team at Contentful and after hearing about her processes and approach to management I think she might just be one of the most organised people I’ve ever met! Learn about how the team worked to elevate the brand to a higher calibre, and about the “Vulcan mind meld” approach Grace takes to making sure her team is aligned and empowered to make design decisions.

Follow Grace on Instagram @creative.fancy or connect on LinkedIn. And you can check out Contentful at contentful.com

Watch the video at insidemarketingdesign.co/at/contentful

0:00 - Intro

1:10 - Brand design team structure

5:00 - What the brand design team works on

6:20 - Being promoted to management

11:20 - Working on a project at Contentful

15:45 - Dividing the design work

17:40 - Project management

20:50 - Measuring success

22:05 - Web design at Contentful

25:00 - Goals & challenges

27:50 - The impact of brand design in the company

31:00 - Wrap up

 

Behind-the-scenes with Webflow's Brand Studio team - S04E02 with Jess Rosenberg07 Jun 202300:44:23

In this episode, Charli talks with Jess Rosenberg, Director of Brand Design and Creative at Webflow, about how brand design works at the company, their key success metrics, and how they are able to consistently put out high-quality work.


Jess also does a deep dive into how Webflow Conf came to be, and how exactly the brand studio team translated the Webflow brand into a live event.


Key Takeaways

  • 01:32 - What is the brand studio team at Webflow responsible for?
  • 02:40 - Jess’s role as Director of Brand Design and Creative
  • 04:07 - How do you measure success with a team of multidisciplinary creatives?
  • 06:43 - How the bran studio team is structured at Webflow
  • 09:45 - How Webflow works with external agencies
  • 11:02 - How the brand studio collaborates with other teams inside Webflow
  • 16:01 - How did Webflow Conf come together and what was the brand studio team responsible for?
  • 22:51 - How Jess’s team created ties between the Webflow Conf sub-brand and the company’s main brand
  • 27:25 - Collaborating with the marketing team on a huge event
  • 30:57 - Creating demand gen campaign assets
  • 33:58 - How Jessica’s team has created a super-fast design system
  • 36:33 - How the brand studio team interacts and works with data
  • 37:13 - How does Webflow use Webflow?
  • 40:59 - How often is the Webflow marketing site updated?
  • 42:20 - Jess’s advice to those who want to create impactful brand and marketing design work

Links 


Connect with Charli


Subscribe and stay in touch

S01E02 - Inside Marketing Design at Webflow (with Johnnie Gómez)08 Jul 202000:42:06

In this episode I speak with Johnnie Gómez, Senior Brand Designer at Webflow, about how the brand studio team creates the marketing design for their no-code visual web development tool. In this incredibly honest interview you’ll learn about the team structure, the challenges they face and how the designers on the team have full ownership of their work. Johnnie also shares great advice for managing projects and implementing solid processes, as well as his thoughts on designers writing copy.

Follow Johnnie on Twitter @callmejohnnie and find his Webflow projects at webflow.com/itsjohnnie

If you haven’t tried Webflow yet, sign up using my affiliate link: http://bit.ly/cmwebflow

Watch the video and check out more episodes at insidemarketingdesign.co (the site is built using Webflow FYI!)

TIMESTAMPS

0:00 - Introduction & Webflow overview

1:45 - Webflow team structure

5:15 - Webflow’s approach to marketing

9:05 - Project management

14:50 - Design tools & process

19:45 - Content & writing copy

23:55 - Measuring the success of a project

27:15 - Running A/B tests

29:45 - Performance reviews & areas of growth

34:20 - Challenges for the brand studio team

37:20 - Having full ownership of the work

40:00 - Wrap up

S01E01 – Inside Marketing Design at ConvertKit01 Jul 202000:38:04

Kicking off the series with a solo episode about my work as the sole marketing designer at ConvertKit – a remote tech company making email marketing software for creators. Hear about how I run web projects, the challenges I face in my role and our approach to marketing.

See the video and transcript at insidemarketingdesign.co/at/convertkit

0:45 - Why I created this series & what to expect

02:05 - About ConvertKit & the team

05:00 - My marketing design responsibilities

10:50 - Design and project management tools

13:10 - The process for working on a web project

24:35 - Performance & success metrics

28:30 – Challenges I face in my role

33:15 - Areas of growth

34:30 - The impact of marketing design at ConvertKit

35:50 - What I love about my job

Follow me on Twitter @charliprangley and check out my personal website at charlimarie.com

Links mentioned in the episode

How ConvertKit's Brand Studio team has evolved - S04E01 with David Preston03 May 202300:58:04

In this episode, Charli is joined by David Preston, Senior Brand Designer at ConvertKit. They do a deep dive into how ConvertKit has evolved over the years, what systems and processes have worked, what has needed to change, and what challenges they are still facing. 


David was a guest in season two of Inside Marketing Design where talked about his work as the Brand Marketing Manager at Sendible. Since joining ConvertKit in 2022, he has led the charge in some key areas and helped build out new systems that are critical for a small team.


Key Takeaways

  • 02:17 - Who is on the brand studio team at ConvertKit?
  • 04:54 - How would you describe your responsibilities as Senior Brand Designer?
  • 08:37 - How the brand studio team collaborates
  • 17:13 - What is ConvertKit’s Creator Network?
  • 20:34 - David’s process for creating assets
  • 28:46 - Design systems at ConvertKit
  • 35:47 - What’s next for ConvertKit’s design system?
  • 39:36 - How ConvertKit completely overhauled their website
  • 44:15 - Charli’s top redesign priorities
  • 49:05 - What David is looking forward to solving next
  • 54:22 - David’s advice for aspiring brand and marketing designers


Links 

Connect with Charli


Subscribe and stay in touch

Lessons from design leaders in Season 316 Dec 202200:24:39

The idea of reflecting on what you’ve heard and what you've learned is one of the best ways to actually take action on those learning. So, in this episode, we’re looking back at the most interesting and challenging parts of season 03 and distilling some actionable takeaways. 


We want to hear your takeaways as well. Please feel free to share them on YouTube or social media, or reach out directly. 


Key Takeaways

  • 00:00 - Reflecting is the best way to learn
  • 02:05 - The importance of a Brand Manager
  • 04:04 - Rebrands
  • 06:24 - Product imagery in marketing design
  • 09:41 - Design systems
  • 12:25 - Data and testing
  • 16:07 - Copy and copywriters
  • 19:31 - Design founders
  • 19:57 - Working with contractors and agencies
  • 21:59 - Taking ownership
  • 23:18 - What’s coming in season 04 


Links 

Catch up on any episodes you missed:


Connect with Charli


Subscribe and stay in touch


Webflow

This season is brought to you by Webflow

Try the no-code website builder used by designers and marketing design teams (and by this show, for the site you're on now!) – Get started for free

S03E12 - Zendesk (Kristina Alford and Meghan Kelley)07 Dec 202200:53:55

In this episode, Charli talks with Design Director, Kristina Alford, and Senior Digital Designer - Design Systems, Meghan Kelley, about creating systems and processes to maintain consistency, foster team connection and bridge silos across a very large organization, as well as how they use goals and functional teams to strengthen collaboration


Zendesk offers customer service and sales CRM tools that businesses use to give their customers a great experience.


Meghan was impacted by Zendesk's recent layoffs and is now looking for her next opportunity to evolve emerging or established design systems. Connect with her on LinkedIn if you’re hiring! https://www.linkedin.com/in/meghangkelley/

S03E11 - RightMessage (with Co-Founder, Brennan Dunn)30 Nov 202200:45:37

In this episode, Charli talks with Brennan Dunn, Co-Founder at RightMessage. Brennan is one of only two people at RightMessage, and he talks about how he balances all the various tasks on his plate, including design. Brennan also talks about personalization, and how focusing on specific segments of your audience can lead to a greater connection and, ultimately, higher conversion rates. 


Right Message is a tool that helps creators survey their audience to segment them and provide the most relevant content for that segment, as well as personalize their websites to speak directly to a certain audience segment.

Key Takeaways

  • 02:01 - How design works at RightMessage
  • 07:17 - How Brennan describes the RightMessage brand
  • 14:28 - The strategy behind the new website design
  • 15:23 - Tools Brennan uses in the design process
  • 17:18 - How Brennan came up with the narrative flow for the new website
  • 19:02 - The most challenging parts of the new design
  • 22:47 - How long Brennan spends on a design project
  • 24:03 - How Brennan uses metrics
  • 34:26 - Are there situations where the effort to personalize doesn’t pay off? 
  • 40:32 - The biggest challenges Brennan is facing
  • 43:01 - Brennan’s proudest design win


Links 


Connect with Charli


Subscribe and stay in touch


Webflow

This season is brought to you by Webflow

Try the no-code website builder used by designers and marketing design teams (and by this show, for the site you're on now!) – Get started for free

S03E10 - Chargebee (with Design Manager, Shakthi Hari)23 Nov 202200:59:00

In this episode, Charli talks with Shakthi Hari, Design Manager at Chargebee. Shakthi dives into how he uses systems and processes for everything from team collaboration to design process to iterating and shipping new projects. Shakthi also talks about documentation, and why it’s such a critical component of Chargebee’s process and ability to scale the output of a relatively small team.


Chargebee is a globally-distributed company that helps businesses manage subscription billing and take payments.


Key Takeaways

  • 02:04 - How Chargebee’s marketing design team is structured, and where it fits within the organization
  • 03:21 - Shakthi’s role as Design Manager
  • 06:518 - How internal collaboration works at Chargebee
  • 08:30 - How Chargebee uses design systems
  • 10:35 - Taking on large projects
  • 16:54 - “Problem-aware” web pages vs “solution-aware” pages
  • 24:43 - How and why Chargebee lets the marketing team “design” web pages
  • 27:53 - The importance of documentation and why it’s an integral part of the process
  • 36:10 - How Shakthi’s team works with marketing goals
  • 40:35 - The role of metrics in the design process
  • 43:34 - How Shakthi decides what projects to revisit and iterate on
  • 51:21 - Chargebee’s design process from concept to launch
  • 52:24 - Shakthi’s biggest challenges
  • 54:51 - Shakthi’s personal and career goals
  • 56:09 - Shakthi’s proudest moment


Links 


Connect with Charli


Subscribe and stay in touch


Webflow

This season is brought to you by Webflow

Try the no-code website builder used by designers and marketing design teams (and by this show, for the site you're on now!) – Get started for free

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