Explore every episode of the podcast InsHER

In this episode of InsHER, I sit down with Tamra Johnson, Vice President of Public Affairs for the American Property Casualty Insurance Association (APCIA). Tamra’s journey into insurance began with her work at AAA’s Public Affairs office in Washington, D.C., where she first encountered the industry’s critical role in safeguarding communities. She later joined APCIA just before the pandemic hit in December 2019 and quickly immersed herself in one of her passions: diversity, equity, and inclusion (DEI). Tamra shares how she spearheaded APCIA’s first Women in Diversity Conference in 2020, which has since evolved into the Expanding Opportunity in Insurance Conference, a forum bringing together DEI thought leaders to tackle industry challenges and best practices. Tamra discusses the importance of collaboration, both internally and with key partners like NAAIA and LAAIA, to drive meaningful progress in DEI.

Tamra also speaks to how APCIA’s DEI Leader Groups, which meet quarterly, keep the momentum going by exchanging insights and strategizing on DEI, talent development, and more. She explains the critical role storytelling plays in moving the needle on DEI, helping people understand the lived experiences of others and inspiring allyship and advocacy. I also ask Tamra about the challenges and opportunities in DEI, including continuing to push for greater representation not only for women, but women of color. Tamra also has meaningful insights into how the insurance industry can better communicate its value to young people to ensure a stronger, more inclusive future for the industry.

In this episode of InsHER, I have the pleasure of speaking with Alicia Kiser, Vice President of Human Resources at M3 Insurance. Alicia’s journey into HR began at a large, publicly traded company. She was leading leaders of teams by age 22, navigating the complexities of management and business strategy early on. She shares how this intense learning experience gave her a competitive edge and deepened her passion for the intersection of people and business. Alicia quickly realized she wanted more opportunities for impact and personal growth. Thirteen years ago, she joined M3 Insurance, where she found a dynamic environment that allowed her to be more engaged. Alicia is also a champion of diversity, equity, and inclusion (DEI), bringing a data-driven approach to DEI work by integrating scorecards, objectives, and transparent reporting into the company’s strategy.

Alicia discusses her efforts in building and nurturing M3’s Women’s Business Resource Group, which grew from a slow start to a thriving initiative that she proudly watches flourish today. Her DEI philosophy is rooted in the principle of “Give, Learn, and Do,” guiding employees to meet people where they are and create meaningful change. Alicia also speaks to how M3’s DEI efforts are measured through dashboards, aligning their internal demographics with the communities they serve, and connecting with clients and prospects in their own communities. Alicia emphasizes the importance of transparent communication, both internally and externally, so that everyone at M3 feels empowered to speak confidently about the company’s DEI efforts. Her unique approach shows how DEI can be integrated into business strategy and highlights the small yet impactful ways we can create inclusive environments, such as being mindful of the tone-setting conversations that happen before meetings.

In this episode, I’m joined by Jamala Arland, President & CEO, US Life Companies at Genworth. Jamala is a remarkable leader in the insurance industry. Growing up in Barbados, Jamala discovered her passion for actuarial science early on after meeting the island's only actuary, an experience that set the foundation for her impressive journey in insurance. Jamala quickly recognized the pivotal role of insurance as a safety net for individuals and businesses, highlighting the critical importance of customer experience. Jamala shares her pride in being part of an industry that profoundly impacts lifestyle and quality of life by offering protection and security.

Jamala's story is also one of compassionate leadership, shaped by her own experiences of navigating the intersection of career and personal life, including the challenges of starting a family while in a leadership role. She reflects on the importance of empathetic management, drawing from her own journey of infertility and the support she received from her supervisor who understood her struggles. This experience inspired Jamala to embrace a leadership style that integrates the whole person, creating space for employees to be fully human at work. Jamala emphasizes that compassionate leadership doesn't mean compromising on accountability but rather fostering a culture where people feel seen, supported, and empowered to bring their best selves to work. She likens balance to yoga, emphasizing the importance of sharing the load and nurturing all facets of life to prevent burnout and optimize what matters most.

In this episode of InsHER, I sit down with Elle Slattery, attorney and partner at Taylor Nelson PL, a boutique law firm specializing in transportation law. Elle shares her journey starting from her background in regulatory compliance at an executive agency in Washington, D.C., and how she quickly immersed herself in the complexities of commercial insurance within the transportation industry. She describes the steep learning curve she faced, from reading and understanding intricate policy details and learning the nuances of cargo insurance and other coverage types. Elle's dedication to learning the role insurance places for her clients, as well as her compassion and empathy, make for a perfect combination to assist those in a time of need.

Throughout the conversation, Elle highlights the unique culture within transportation law, noting the supportive community among attorneys who all learned on the job and their willingness to help whoever is next in line. She discusses the growing presence of women in transportation law and the broader industry, emphasizing how women are increasingly taking on leadership roles, from drivers to CEOs in family-owned businesses. Elle’s passion for fostering this growth is evident as she advises clients on implementing policies that promote gender diversity. With her legal expertise and dedication to creating impactful change, Elle not only excels in her field but also empowers women to pursue careers in transportation law, showcasing the dynamic opportunities available in this evolving sector.

In this episode of InsHER, I'm thrilled to share the story of Chartenya Cleveland, Director of Underwriting Solutions at The Hanover. With nearly two decades of experience, and an innate instinct to jump in and help, Chartenya has not only mastered underwriting, but has made major strides in organizational initiatives and non-profit involvement. Chartenya is a curious problem-solver, where she sees a gap, she finds a meaningful way to fill it. She mentions twice an analogy of never fixing a sprained ankle with a band-aid – every challenge deserves the care and time to find a long-term solution and not the quick fix.

Chartenya humbly speaks to the leadership roles she's embraced, and the groundbreaking initiatives she's led at The Hanover, including launching a quarterly newsletter that has transformed internal communication and inspired company-wide connection. She also shares her impactful community work, founding her own 501c3 entity. Chayce Jreams, Inc. empowers the underprivileged youth to overcome obstacles by mobilizing the caring power of communities. Chartenya also leads the steering committee of the Houston chapter of the Association of Professional Insurance Women (APIW). Chartenya’s dedication to servant leadership and her commitment to raising her hand to volunteer to solve real challenges is nothing short of extraordinary.

In this episode of InsHER, Shardae Cobb, Director I IC, Liability Product, Global Risk Solutions NA at Liberty Mutual Insurance, shares her remarkable journey from a track star at UNC Chapel Hill to a trailblazing woman in the insurance industry. After spending her first year post-college running professionally, Shardae began exploring career options, landing her first role at Liberty Mutual, thanks to a chance encounter with a Liberty representative at her home. Despite facing initial rejections when pursuing underwriting, her persistence paid off when she boldly expressed her aspirations to an RVP during an interview for an underwriting assistant position. This direct approach not only secured her the role but also set her on a path to becoming a successful BOP small business underwriter. Shardae's career took off from there, with significant milestones at Philadelphia Insurance Company, Chubb, and a return to Liberty Mutual, where she expanded her expertise from tactical underwriting to product management.

Throughout her journey, Shardae has consistently demonstrated the power of curiosity and confidence. She attributes much of her success to her relentless pursuit of knowledge, a value deeply instilled by her father, a former NFL player, who taught her that while careers can be taken away, knowledge is forever. Shardae also offers a refreshing perspective on the concept of imposter syndrome, challenging the idea that women must "fix" themselves rather than addressing the environments that contribute to such feelings. She also highlights the critical role of sponsorship in the insurance industry, emphasizing that the influence of those sponsors is critical. Shardae passionately advocates for confidence as an essential skill for the next generation, urging young professionals to use their voices and believe in their ideas, as these are the driving forces behind innovation and progress in a rapidly evolving industry.

In this episode of InsHER, I dive into the inspiring journey of Angela Lee, Director of Claims Operations at Marsh McLennan Agency (MMA). Angela's career is a testament to the power of curiosity and continuous learning. From the early days of her career, her desire to deepen her knowledge and build meaningful relationships set her apart. Angela’s commitment to personal growth and development—without necessarily pursuing a promotion—has shaped her success. She shares invaluable insights on how to become a technical expert in the insurance field, emphasizing the importance of continuing education and the pivotal role networking played in her career.

Angela's passion extends beyond her personal achievements; she has also cofounded the Asian American Insurance Network (AAIN). Two years ago, recognizing a gap in support for Asian American professionals in the industry, Angela and her co-founders established AAIN to foster mentorship, networking, and cultural awareness. The network has since grown to over 2,000 members, reflecting Angela’s belief in the need for such an organization and its impact on future generations, including her son, a risk management and insurance major. Angela’s message to young professionals is clear: embrace your curiosity, seek out what “lights your fire”, and continue to challenge yourself to grow.

In this episode, I sit down with Michelle Raue, Executive Vice President and Chief Claims Officer for Preferred Mutual Insurance Company. As the top of her class, she learned the importance of stepping out of her comfort zone, embracing the role of a Southern girl who mastered football talk to fit in at work. Michelle shares her perspective on the evolving gender dynamics in insurance, noting that male allies are increasingly advocating for women's expertise and ensuring the right people are hired for the job. Yet, she acknowledges that women still face unique challenges, balancing professional aspirations with familial responsibilities. Michelle emphasizes the importance of letting go of perfectionism and embracing "good enough" as a healthy standard.

Michelle is passionate about the vital role claims play in the promise of insurance, meeting clients during their most vulnerable times. She stresses the importance of empathy in these interactions, which is mirrored in mentorship. Michelle is deeply committed to mentoring the next generation of insurance professionals. Her mentorship philosophy revolves around active listening, emotional intelligence, and creating a safe space for honest conversations. Michelle advocates for both internal and external mentorships to gain a broader worldview and believes women mentors are crucial in navigating the unique challenges faced by women in the industry. With her initiative to implement unlimited PTO at her organization, Michelle championed flexibility, ensuring that employees can prioritize family without the stress of managing time off. Her dedication to empowering others and fostering a supportive environment makes it no surprise she was named RISE Mentor of the Year.

Join me for this episode of InsHER as I sit down with Meg Green, Senior Editor at Insurance Insider. With a prolific career spanning decades in insurance journalism, Meg has made significant strides. Meg has become a prominent voice in the industry. She has conducted over 40 webinars, hosting panels, fireside chats, and 1:1 interviews with industry leaders. Her passion for interviewing has led her to engage with well over 3,000 individuals, delighting in the insights from the many smart minds within the industry.

Meg delves into her experiences and observations from years of interviewing, particularly highlighting the intrigue of CEO interviews where video captures nuances like body language and facial expressions. She also reflects on a 2000 event where the agenda for wives consisted of shopping trips and garden tours, a program that only slightly evolved the following year. Meg emphasizes the importance of diversity to break such stereotypes and notes that companies are starting to recognize the value of diverse organizations. Meg believes that insurance, being a relationship-focused business, needs broader conversations to make everyone feel comfortable and included, even down to the choice of giveaway items. Tune in for an engaging episode filled with Meg's wisdom and vision for a more inclusive industry.

In this episode, I interview Stacey Divers-Turner, a servant leader with over 35 years of experience in the insurance industry. From shaping strategic policies at Allstate, Nationwide, and Farmers Insurance to optimizing distribution channels and recruiting small business owners, Stacey has seen firsthand how diverse talent can thrive in insurance. Now, as a career ownership coach, she’s passionate about helping others discover new opportunities, guiding individuals from all backgrounds to leverage their strengths in meaningful ways. Stacey shares how her experience in compliance, project management, and sales leadership prepared her to coach professionals into business ownership. 

We also explore the evolving role of women in business, the power of mentorship, and the shift from corporate careers to entrepreneurship. Stacey emphasizes that success isn’t about fitting into a mold, but about having the right support and recognizing your unique value. She discusses how women are creating businesses that align with their lives, breaking through barriers of ageism, and redefining leadership on their own terms. This conversation is packed with insights on transforming your career, building a mission-driven business, and embracing the confidence that comes with experience.

In today's special episode of #InsHER, I sit down with Diana Patton, the Rise Advocates® Academy, and International Speaker, Consultant, and Author. Diana founded the Academy in 2016 to empower professional women by helping them build confidence, embrace their personal journeys, and advocate for themselves and others. She equips women with tools to navigate workplace challenges and drive meaningful change. Additionally, her Rise with Diana platform offers coaching, consulting, and corporate training to foster inclusive workplace cultures.

Reflecting on her journey, Diana acknowledges the struggles of past generations, particularly her grandmother, who overcame systemic barriers. She remains committed to ensuring women feel valued, understand their worth, and rise above external validation, even as DEI initiatives face challenges. Her defining moment came in 2020, prompting deep self-reflection and a focus on character, resilience, and internal strength. She emphasizes that true power comes from within, beyond titles and appearances, and encourages women to embrace their authenticity, personal growth, and leadership without diminishing others.

• Join Diana's March 9, 1 PM CST webinar: https://lnkd.in/gUu6akWq. Also, attached is a graphic for the webinar.
• Sign up for weekly downloads that Diana shares every Monday, Wednesday and Friday at 9am: https://lnkd.in/gHPvq_Aj

In the season 1 finale, I sit down with Shannon Alfonso, recently retired insurance executive who led Marsh McLennan Agency’s Florida Region to remarkable success during her nearly 30-year career. From an unplanned start in underwriting to becoming the region’s first female CEO, Shannon’s story is one of curiosity, courage, and staying true to her core beliefs. She shares how a willingness to learn, embrace new challenges, and build strong teams shaped her journey. Shannon reflects on overcoming imposter syndrome, trusting her instincts, and the pivotal moments that defined her career. Her advice for aspiring leaders? “You very well can be the right fit. You just have to embrace it. Be confident. Go for it.”

Now retired at 54, Shannon reveals why she chose to step away from the corporate world while at the peak of her career, challenging the traditional norms of retirement. She speaks candidly about the sacrifices she made for her career and how those shaped her decision to prioritize time with her family. Shannon shares how she's embracing the next chapter with rest, reflection, and the freedom to pursue meaningful work on her own terms.

In this episode, I’m joined by Janice Kowell, Managing Director and U.S. & Canadian Marine Cargo and Logistics Leader at Marsh, whose remarkable 30-year career is full of inspiring lessons and the power of self-advocacy. Janice shares how insurance “found her” fresh out of college, starting in a clerical role but quickly recognizing opportunities to make a meaningful impact. With the support of her mentor, she embraced challenges, introduced efficiencies, and moved into management within just three years. From being a young woman navigating the corporate landscape in Texas to taking courageous steps that defied age and gender expectations, Janice proves that knowledge is the foundation of confidence—and confidence can conquer any barrier.

Throughout her career, Janice learned the importance of belonging, mentorship, and advocating for oneself. She reflects on her bold move to the Pacific Northwest, where she rediscovered community, and built new connections. Now a mentor herself, Janice shares her approach to empowering others, encouraging them to set goals, take risks, and champion their own growth. She offers advice for overcoming self-doubt by imagining the advocacy we’d show for someone we love. As she reflects on her career, Janice wishes she had taken more risks sooner, a powerful reminder to all of us to be brave, clear in our ambitions, and unafraid to ask for what we deserve.

In this episode of InsHER, I interview Vanessa Sims, the Director of Diversity, Equity & Inclusion at the WSIA Diversity Foundation. With a background in financial services, Vanessa shares her journey of being called to a role where she could make a deeper, more meaningful impact. We discuss how the WSIA Diversity Foundation focuses on attracting diverse talent, fostering inclusive workplaces, and reimagining association governance to create sustainable change in the insurance industry. Vanessa emphasizes the importance of embracing diverse lived experiences, particularly in the E&S segment, which thrives on innovation and relationships. By intentionally seeking talent outside traditional risk management paths, WSIA is broadening the pool of future insurance leaders.

Vanessa also highlights the power of collaboration with industry organizations like NAAIA, LAIA, and NAIC, advocating for a “better together” approach to DEI initiatives. She shares her wisdom on “working with the willing,” focusing energy on promoters rather than convincing skeptics, and explains why ignoring diversity poses significant risks to the future of the industry. For those passionate about making a difference in environments where DEI doesn’t seem a priority, Vanessa offers heartfelt advice: "Follow your heart. Follow your heart and your values. Your heart will lead you to the right thing to do within your area of influence.” 

In this special episode of InsHER, I welcome my first-ever male guest, Tony Chimera, Chief Talent Officer at Westfield Specialty Insurance, alongside his colleague Anna Kodryanu, SVP of Distribution. Their inspiring partnership began at an industry event where Anna courageously voiced feelings of imposter syndrome. Tony responded with a thoughtful gesture—a book on the topic—and their professional relationship blossomed from there. Together, we explore how their journey reflects the power of allyship and the importance of fostering inclusion within the insurance industry.

Tony shares his commitment to being an active presence at events designed for women and underrepresented groups, emphasizing the value of listening, learning, and pushing beyond comfort zones. Anna praises Tony’s genuine dedication to changing the narrative in insurance, highlighting how his advocacy goes beyond networking to creating meaningful change. From tackling workplace stigmas to empowering women to redefine their roles with confidence, Tony and Anna emphasize the progress being made in DEI efforts and the collective responsibility to ensure all boats rise with the tide.

In this episode, I’m joined by Emily Glanz and Katie Hensley, two incredible women whose journeys into insurance, while rooted in family ties, couldn’t be more different. Emily grew up immersed in the industry, with a father who’s a 30-year veteran and a mother who made insurance decisions as a CFO. Katie, on the other hand, found her calling after her father’s near-fatal workplace accident, driving her to make the workers’ compensation claims process better for others. Today, Emily leads in P&C insurance, representing construction and lumber clients, while Katie specializes in the metalcasting and foundry industries. Both share a profound respect for their clients, which they demonstrate by showing up—literally—with site visits, proper gear, and a commitment to truly understanding their needs.  

Beyond their impressive careers, Emily and Katie share a unique friendship that has been a cornerstone of their personal and professional growth. They speak with admiration for each other and the safe space they’ve created to navigate the challenges of their careers. Their advice? Find a mentor, foster curiosity, and lift others as you climb. Both are also proud moms, seamlessly integrating their family lives with their passion for the industry. From Emily’s daughter hosting a lemonade stand at Cottingham & Butler to Katie’s son proudly displaying his foundry casting next to his baseball trophies, their stories show how deeply they value and celebrate their work. 

In this episode, I interview Gina Butchin, Senior Director of Marketing Communications at Nautilus Insurance Group. Gina shares her incredible journey from a fresh graduate navigating her way into the insurance industry to becoming a seasoned marketing leader known for her strategic acumen and creativity. With over three decades of experience, she talks about her early days at Scottsdale Insurance Company, the pivotal moments that shaped her career, and her passion for building dynamic, impactful communication strategies. Gina’s insights highlight the evolution of marketing within the insurance space and her belief in the power of strong internal and external communications to drive organizational success.

Beyond her professional achievements, Gina opens up about her personal journey of overcoming adversity. Born with a bilateral cleft lip and palate, she candidly discusses the challenges she faced growing up, the impact of her life-changing surgeries, and the process of embracing her differences. Her story inspired her to write a deeply personal book and become a powerful advocate for children and parents facing similar experiences. Gina's message of self-acceptance, authenticity, and the importance of finding one’s voice resonates throughout the conversation, offering valuable advice for anyone struggling with insecurities. Her empowering narrative reminds us that our unique qualities can become our greatest strengths.

In this episode, I interview Anita Farmer, Senior Vice President and Practice Leader for the Northeast Marine division at Lockton Marine, to discuss her inspiring 30-year journey in the marine insurance industry. Beginning her career in 1987 as a secretary in maritime insurance, Anita quickly fell in love with the industry and seized every opportunity to grow. Fast forward three decades, and Anita found her dream position at Lockton, where she was hired to lead the Northeast marine region. Today, she reflects on her initial surprise at the full scope of responsibilities she now holds, including managing the business, budget, and team development. Anita expresses her deep gratitude for Lockton, where her contributions are valued and her professional growth is continually supported.

Anita’s career has unfolded alongside shifts in the industry, and she’s witnessed remarkable progress for women. While the journey is far from over, she notes a significant shift: women are being given true leadership roles, enabling them to drive change. Her vision of leadership is one of empathy and mentorship, empowering her team and embracing challenges as opportunities to build a better environment for those who follow. Anita is a servant leader who believes in advocating for the next generation, encouraging them to act confidently and never apologize for their uniqueness. Her message to women is powerful: "You are a brand. Continue to develop it, and don’t apologize for who you are.” 

In this episode, I sit down with Nikki Brandt, Owner and President of NB Talent, whose journey from public relations to insurance has been driven by practicality, passion, and an entrepreneurial spirit. Nikki began her career in commercial insurance underwriting in 2007, a role she initially took for financial stability but quickly fell in love with. Over the years, she built a successful career across underwriting, marketing, and then as a commercial producer, where she cultivated a substantial client base. It was through this work that Nikki recognized a gap in the recruiting space – specifically, the need for a firm dedicated to finding the right fit for insurance roles. In 2021, Nikki took the leap and founded NB Talent, a firm that exclusively matches high-caliber talent with industry-leading companies, all while balancing her career aspirations with family life. 

Nikki shares the unique philosophy behind NB Talent and how she chooses her clients with care, based on culture, reputation, and flexibility – traits she values both personally and professionally. As a strong advocate for flexible work, Nikki speaks candidly about the shifting dynamics in the workforce, especially for women balancing career and family. She’s passionate about empowering women to know their worth, often guiding clients on salary negotiation and encouraging them to keep their resumes polished and take interviews for confidence-building. Nikki believes that embracing flexible and even part-time roles can unlock more potential in the industry, and she’s dedicated to leading by example.

In this episode, I speak with Anne Marie Elder, Global Chief Underwriting Officer of Specialty Insurance at AXA XL, to explore her inspiring career journey and her passion for the marine industry. Anne Marie's path began with her studies in marine insurance at the U.S. Merchant Marine Academy and service as a commissioned officer in the U.S. Naval Reserve. With over 30 years of insurance experience, she shares pivotal moments from her career, from her early days as a trainee in New York City to leading AXA XL’s global specialty strategy across marine, aerospace, political risk, and niche markets. Anne Marie’s story is one of strategic vision and a relentless pursuit of leadership, including taking detours to acquire the skills needed to excel.

Anne Marie’s passion extends beyond business, as she champions inclusion, diversity, and bringing one’s full self to work. In a candid conversation, she opens up about coming out in a professional setting. She shares how embracing her true self transformed her leadership style, making her a more authentic, compassionate, and effective leader. Anne Marie offers invaluable advice for those who feel the need to mask aspects of their identity at work, emphasizing the power of authenticity and the importance of creating inclusive environments. We also explore the importance of authentic mentorship and the evolving landscape for women in the insurance industry. With impending retirements on the horizon, she stresses the need to prepare women for future leadership roles by providing visibility, coaching, and opportunities to build their skills and confidence. 

In this episode, I speak with Tinsley English, an operational leader and passionate advocate for women in the insurance industry. Tinsley’s journey is a unique one—she’s among the rare individuals who chose a career in insurance right from the start, drawn to the stability it offered. Now, 25 years later, she’s a seasoned expert, lighting up whenever she helps women find their own calling in the industry. Tinsley’s commitment to empowering women is not just professional but deeply personal, as she recently channeled her passion into self-publishing a book. Written in just 60 days, the book is a blend of practical wisdom and heartfelt guidance, aiming to inspire women at all stages of their professional journey.

Tinsley shares the concepts of "Grit, Growth, and Gumption," which form the core of her book. She dives into the importance of self-care in the pursuit of professional grit, the challenges and rewards of personal growth as a leader, and the power of taking calculated risks with gumption. Her message is clear: to truly thrive, women must be willing to break out of their comfort zones and take chances on themselves. Tinsley hopes her book serves as a toolkit for setting and achieving "north star" goals, and she offers a heartfelt message to her younger self, and to all women, about embracing their unique voices. 

In this roundtable episode, I had the pleasure of speaking with the seven incredible women who came together to form WISE: a community dedicated to supporting and uplifting women in wholesale and specialty insurance. What started as a casual happy hour among colleagues quickly evolved into an empowering network focused on fostering relationships, mentorship, and inclusivity. Leah Ohodnicki, Mallorie Harper, Shawnae Bentley, Kathy Colangelo, Dana DiLullo, Dawnmarie Black, and my first returning guest, Meghan Leary, share how WISE was built organically from existing friendships and a shared desire to create a welcoming space. From helping newcomers navigate industry events to expanding professional networks, these women emphasize that true success comes from connection, collaboration, and showing up for each other.

We also dive into the power of authenticity, the role of male allies in advancing women’s careers, and the importance of building confidence early on. The guests reflect on their own journeys, offering advice to younger women on embracing their strengths, speaking up in the room, and trusting that they belong. As WISE continues to grow, the focus remains on keeping the community open, supportive, and free from expectations. Whether you’re new to the industry or a seasoned leader, this conversation is a powerful reminder that you don’t have to navigate your career alone.

Interested in learning more about WISE? Contact connect@wiseinsurance.org and include InsHER podcast in the subject line.

In this episode, I speak with Emily Yoo, who has a unique blend of consulting and insurance expertise. Emily shares how her consulting career, driven by her passion for making a lasting impact, led her to the world of insurance when she received a call from Tokio Marine North America. From there, her journey began, allowing her to leverage her skills in strategy and problem-solving in an industry she believes is crucial to society’s well-being. As someone who thrives on tackling complex challenges, Emily explains how insurance, like consulting, gives her the chance to help companies solve critical issues with a broad market perspective. Her passion for always leaving situations better than she found them shines through in our conversation.

Emily also talks about the opportunities that insurance offers for anyone looking to make a name for themselves, noting the industry’s innovative push in areas like AI experimentation. She shares her thoughts on the power of individual impact in supporting diversity and inclusion, particularly in assembling diverse teams and mentoring those who need it most. Emily emphasizes the importance of broadening our circles beyond the familiar to foster understanding and ensure that diverse voices are heard and valued in the workplace. 

In this episode, I sit down with Noelle Codispoti, Head of the Academy at the Risk & Insurance Education Alliance and Co-Founder and Chief Transformation Officer at Verto. Noelle shares her journey from being a first-generation college graduate with a passion for math to pursuing actuarial science. She reflects on how a high school teacher’s discouragement from becoming a math teacher led her down an unexpected but fulfilling path in insurance. We discuss the industry’s tendency to focus on specific skills while overlooking the many who, like Noelle, find insurance unexpectedly and make a profound impact. Noelle also speaks to an authenticity study conducted with Verto which revealed a disconnect between what insurance companies advertise in job descriptions about the role and company culture vs. the reality, highlighting the need for more transparent and trustworthy communication from hiring managers.

One of the most impactful parts of our conversation was when Noelle shared her approach to engaging students at an early age, changing the perception of insurance as a career. She recalls a visit to a third-grade class where she used a wooden castle and cartoon cutouts to teach children about risk management and insurance, making it relatable and fun. Noelle emphasizes the importance of getting insurance professionals involved in sharing their stories with students to inspire the next generation. Her passion for helping students see insurance as a viable and rewarding career path shines through, and she truly believes that education can transform the future of the industry.

In this episode, I interview Tracey Swift, Editor-in-Chief and the founder of HigherEd Risk, to discuss how risk management goes beyond insurance. It's about asking the right questions, fostering resilience, and empowering businesses to proactively navigate uncertainty. Tracey’s journey spans both brokerage and higher education, including nearly eight years at Arizona State University, where she built a risk management program that complemented the university’s mission. From implementing policies to protect minors on campus to shaping boardroom discussions on strategic risk, Tracey has consistently focused on making risk management proactive, accessible, and aligned with long-term goals. 

Post-pandemic, Tracey saw an increased appetite for risk awareness at the board level, leading her to create a platform that delivers actionable intelligence in a concise, digestible way. Taking a leap into entrepreneurship was a risk in itself, but Tracey embraced the challenge, leveraging LinkedIn to build her brand and connect with like-minded professionals. She shares valuable insights on the power of consistency, authenticity, and patience in building an online presence. We also discuss the importance of getting young women into strategic meetings early in their careers, ensuring they gain visibility and access. 

In this episode, I interview Valkyrie Holmes, founder and CEO of Faura. Valkyrie and her female co-founder are working at the intersection of climate, insurance, and technology. Valkyrie’s journey is incredibly impressive - from working at NASA, to engineering for SpaceX’s Falcon team, and now leading a female-founded startup tackling the insurance crisis of natural disasters. She shares how insurance plays a crucial role in society’s resilience, and why it’s time to rethink traditional risk models. Instead of just identifying high-risk properties, her company is pioneering solutions to make them more insurable, offering underwriters actionable insights grounded in climate science.

Valkyrie also shares the power of putting yourself out there, and why young people shouldn’t wait to chase big opportunities. She opens up about the importance of visibility for women in leadership in niche and interesting industries, especially STEM, and her commitment to helping other women and young founders. Like many, Valkyrie didn’t plan to work in insurance, but it has become an industry she loves and respects, and she is here to make it better in more ways than one. 

In this episode of InsHER, I interview Dr. Cindy McGovern, the First Lady of Sales® and CEO of Orange Leaf Consulting & Academy, to explore her philosophy that sales is a life skill. Dr. Cindy realized the basis of sales is really helping, persuading, and educating. This inspired her to create a consulting company and online training academy, designed to help independent insurance agencies. Dr. Cindy calls herself a “helpaholic”, so naturally she loves to help professionals, especially women, embrace their authentic selves and take control of their personal brand.

Cindy’s passion for helping others succeed shines through as she shares insights on overcoming roadblocks, breaking into male-dominated spaces, and ensuring that women are the ones writing their own narratives. Whether we realize it or not, we are always selling: our ideas, our expertise, and ourselves. 

For the first-ever roundtable episode of InsHER, I had the privilege of sitting down with four incredible female leaders at RGA Insurance: Laura Cockrill, Sandi Hubert, Tonya Blackmore, and Stephanie Koch. Throughout our conversation, a recurring theme emerged: RGA’s deeply rooted culture of collaboration and support. These women emphasize a workplace where success is measured by collective achievement rather than individual wins. They discuss how mentorship, sponsorship, and modeling inclusive leadership have become key factors in fostering a culture where women feel empowered to voice their ambitions and take on leadership roles. With the influence of trailblazers like Anna Manning, RGA’s first female CEO, they’ve seen meaningful progress in the advancement of women across the organization.

Looking ahead, these leaders share their hopes for the future, both within RGA and the broader insurance industry. They highlight the importance of widening the talent pipeline, ensuring more women have opportunities to rise into leadership roles, and continuing to advocate for inclusion at every level. They also offer invaluable advice to women looking to grow their careers, from embracing discomfort and taking risks to recognizing that success doesn’t mean doing it all alone. Whether it’s building a strong support system, advocating for oneself, or knowing when to say no, these women provide a roadmap for navigating career growth with confidence. 

In this episode, I interview Kira Kimball, Chief Diversity Officer at Marsh McLennan Agency, to discuss her fascinating career journey and her impactful work in diversity, equity, and inclusion. Kira shares how saying yes to a temporary role served as her entry into the insurance industry, eventually paving the way for her leadership role in DEI. Drawing on her background in higher education, Kira spearheaded MMA’s inaugural DEI Council and was later named the company’s first Chief Diversity Officer. Kira also discusses her mission to socialize the book "Shared Sisterhood" which emphasizes the importance of white women acknowledging their privilege to empower women of color. Kira shouts out insurance influencer Ngozi Nnaji for introducing the book. 

An educator at heart, Kira shares actionable insights into fostering allyship, collaboration, and intentional leadership. She reflects on the responsibility of using her privilege to create opportunities for others and highlights the value of building trust and empathy across diverse experiences. We explore the need for actionable allyship from male leaders, shifting the focus from skill-building webinars to removing systemic barriers for women in the workplace. Kira’s vision of leaving a legacy through investment and empowerment offers a fresh perspective on how we can collectively create a more inclusive and equitable industry. 

In this episode, I interview Amy Reczek, founder of Sales & Presence, to explore her journey from a successful sales career to becoming a sought-after consultant and trainer in the insurance industry. Amy shares how her pivotal moment came as she realized that she craved growth, excitement, and the challenges that come with stepping out of her comfort zone. Guided by her business coach and a period of deep self-reflection, Amy discovered her passion for helping others excel in sales, communication, and executive presence—laying the foundation for her consulting business. Today, Amy partners with industry leaders like WSIA, CRC, and AmWins to deliver custom training programs, bringing a fresh, forward-thinking approach to the wholesale insurance space.

We also discuss the unique programs Amy has developed, including “Pulse,” a sales training initiative for women that came directly from the wholesale insurance space. Amy explains why soft skills like communication, negotiation, and listening are essential for modern sales success, and how these elements elevate traditional training techniques. With a second book in the works, her first online course, and a focus on helping businesses achieve their “1% better,” Amy’s enthusiasm for innovation and growth in the insurance industry is truly inspiring. 

In the Season 2 premiere, I speak with Shammi Dowla, Vice President of Risk and Industry Practices, and Jennifer Nuest, Senior Vice President and Transportation Practice Leader at AmWins, to explore their inspiring journeys in insurance and the incredible friendship that has fueled their professional collaboration. Shammi, with a background in chemistry and international relations, found her way into insurance, while Jennifer was drawn into the industry by the opportunity to work with a female hiring manager—a rare and empowering moment at the time. Their paths crossed when Jennifer joined AmWins, and Shammi’s warm welcome email on Jennifer’s first day marked the beginning of a fast friendship and dynamic partnership. Together, they lead with influence rather than authority, coaching teams and fostering collaboration to drive innovation and success.

We also dive into their shared commitment to empowering the next generation of insurance professionals. Shammi and Jennifer highlight the importance of spotlighting up-and-coming talent, providing thought leadership opportunities, and building confidence in those who may not yet see themselves as experts. Jennifer shares how her thoughtful approach to creating platforms for emerging voices—like the internal transportation summit—has reshaped the way their organization showcases expertise. Shammi emphasizes the value of diversity in perspectives and how intentionality in leadership can transform teams and outcomes. Through their dedication to coaching, collaboration, and elevating others, Shammi and Jennifer are shaping a more inclusive, innovative future for the insurance industry.

In this first-of-its-kind episode, I interview the anonymous force behind the Instagram account @Insurancewomen, a platform that has quickly become a trusted voice for equity, transparency, and real talk in the insurance industry. She created the account over three years ago to address the gender pay gap and make it easier for women to access honest information, like parental leave policies and company culture insights. What started as a small idea is now a growing movement, fueled by DMs, community crowdsourcing, and the collective will of women who want better, better pay, better support, and a better future in this industry.

We talked candidly about everything from return-to-office mandates and open-plan distractions to the surprising intel she receives from women across the country. She’s building something powerful, balancing hard truths with humor, and creating a safe space for connection, advocacy, and actionable change. Her hope? That leaders are paying attention. That women feel less alone. And that the industry starts meeting the moment. This conversation was raw, real, and a much-needed look at what happens when women build something for each other, with no corporate filter.

If you aren’t already, make sure to follow @insurancewomen on Instagram: https://www.instagram.com/insurancewomen/ 

In this episode, I speak with Natalie Kojababian, Vice President at Amwins Access, whose journey into insurance started at just 18 through a summer job in her university’s risk management department. From sorting through policies to sitting in on broker calls and meetings, she got a hands-on introduction that sparked something bigger. At USC, she helped revive a risk management course on the verge of cancellation, ultimately laying the groundwork for what has now grown into a full minor open to all majors. It’s a powerful reminder that even small actions can ripple into lasting impact for future generations in our industry.

Now leading an all-women team at Amwins Access, Natalie brings passion, purpose, and a whole lot of heart to everything she does. We talk about her two-year grind to build a book of business, what it means to lead with intention, and her commitment to creating space for other women to thrive. She’s also the creator of “Be Kind & Bind”, a mantra that’s more than a personal brand; it’s a culture rooted in being a good human. 

In this episode, I sit down with someone whose digital presence precedes her in the best way possible. Ema Roloff, Co-Founder and Chief Growth Officer at Roloff Consulting, joins me to talk about her journey from the classroom to the world of digital transformation. With a background in teaching and more than a decade of experience helping companies modernize, Emma brings a powerful mix of curiosity, compassion, and communication to the table. We dig into how her unique approach to change management empowers businesses to not only adopt technology but truly embrace it with purpose and clarity.

What I loved most about our conversation is Ema’s commitment to being a thoughtful leader in a space that’s often dominated by buzzwords and complexity. She breaks things down in a way that feels personal and actionable, whether she’s talking about automation, customer experience, or the empathetic side of leading change. We also talk about what it means to show up authentically online, the power of building in public, and how Emma’s role as an educator still shows up in her work every day. 

In this episode of InsHER, I interview the one and only Miranda Fischer, Producer at Alliant Insurance Services and a total force in the construction and surety space. From riding at the Grand Prix level in both Show Jumping and Dressage to operating heavy machinery and now representing some of the top AEC firms in New York, Miranda’s insurance story is anything but ordinary. We talk about how her unconventional background gives her a unique edge, and how she shows up authentically with neon multi-chrome eyebrows, full-body tattoos, and all. Miranda shares what it's like to be one of only a handful of female producers in her specialty and how she’s pushing boundaries simply by existing as her full self.

We also get into the power of industry associations and the confidence they can instill, especially for women stepping into volunteer leadership roles. Miranda is involved in organizations like the Women Builders Council and Professional Women in Construction, and she explains how those spaces not only build community but spark lifelong friendships. She’s brutally honest, fiercely authentic, and endlessly bold, reminding us that we do deserve the seat we’ve earned and should have twice the audacity of everyone in the room. If you’ve ever felt like an outsider or questioned whether you belong, this episode is the reminder you didn’t know you needed.

In this episode of InsHER, I interviewed Jen Miller, founder of Power Sales and Strategy. With more than 25 years of experience and over a decade coaching thousands of insurance professionals, Jen brings sharp insights, authenticity, and a deep understanding of what it takes to succeed. But in a way you can feel happy with. 

What stood out to me most was Jen’s powerful perspective on building confidence, especially for young women and introverts in an industry that often rewards the loudest voices. We dig into mentorship, intentional networking, and visibility in a remote world. From expressing your needs, to honoring your most productive hours, to designing a life and career that actually works, Jen demonstrates how leadership starts from within.

In this episode, I interview Rocio Luna, Workers’ Compensation Specialist and Risk Management Strategist. Rocio’s journey into insurance began with a simple yes. When a local agency needed help fast, she jumped in headfirst with no prior knowledge of workers’ comp. She candidly shares how Google became her best friend, how kind adjusters helped shape her foundation, and how she leaned into transparency, humility, and determination to earn her footing in a male-dominated space. Rocio opens up about those early years, the steep learning curve, and how developing client trust, especially when delivering tough news, was a cornerstone of her growth.

We also talk about how Rocio’s experience in claims gave her the structure and insight to later build out scalable processes for risk management. Her transition into sales, while brief, taught her invaluable lessons about communication, confidence, and rejection. As a 25-year-old Latina woman surrounded by seasoned "golf guys," Rocio used her intuition and deep listening skills to form real connections with clients, and realized that being different was her strength. Her message to other women in the industry is powerful: don’t let intimidation or a number define your worth. You belong at the table, and your voice matters.

In this episode, I interview Jana Byron, SVP and Practice Leader for Texas Marine at Lockton. With Greek roots and family ties to shipping, Jana’s journey into marine insurance was destined. She shares how her experience at a UK P&I Club, a place where she initially hesitated to join an all-female team, became a powerful experience that reshaped her views on women in leadership. From marine law to underwriting to now leading at Lockton, Jana opens up about embracing bold career moves, like asking for the job she wasn’t sure she’d get by channeling what she calls her “act like a man” moment.

Jana also shares how much the industry has evolved from being the only young woman in a room to now seeing more diverse and dynamic representation. We talk about the power of hiring for culture over credentials, the necessity of psychological safety in high-performing teams, and the importance of creating space for spirited (but respectful) debate. Jana’s passion for building inclusive community is clear in her work with LEMI (Ladies of Energy & Marine Insurance), a network she co-founded to empower women across the industry. 

In this episode, I interview Cortney Helfrich, Chief Personnel Officer at Wilber Group, one of the top subrogation agencies in the country. Cortney’s story is anything but linear. In her words, it’s a series of “left turns that got her to the right place.” From being ranked sixth in the nation in pole vaulting to walking away from the sport to pursue a career in insurance, her journey is full of unexpected pivots, each one leading her closer to her purpose. We talk about the powerful article that first sparked her passion for risk management, and how she’s spent 14 years growing with Wilber. She has tried nearly every role in the organization and now leads their People Resources department with authenticity and heart.

Cortney opens up about what it means to be the only woman on the executive team, and how she uses that platform to champion mentorship, create psychological safety, and model what it looks like to lead while staying true to yourself. She shares her belief that it's okay to do what's best for you and your family, and that it's also okay to chase your dreams. We also talk about how to make insurance more visible and inspiring for future generations (yes, she’s dreaming of a subrogation specialist Halloween costume), and why she believes this industry offers the kind of stability and purpose young professionals are searching for. 

In this episode, I had the honor of sitting down with Corrie LoGiudice, keynote speaker, coach, and founder of Corrie Lo & Co LLC. Corrie shared her powerful journey from being the only woman, and the youngest person, in a senior executive role within a male-dominated industry to launching her own business after experiencing an unimaginable series of traumatic events. From miscarriage, abuse, divorce, and the devastating loss of a partner to suicide, Corrie opened up about what it means to keep showing up as a leader and a mother in the face of adversity. Her ability to transform personal tragedy into fuel for transformation and leadership is deeply inspiring, especially for women navigating both professional ambition and personal struggle.

Corrie also speaks about taking the leap to build her business, not just for herself, but for her daughter and the future of women in leadership. We talked about what it means to invest in yourself, to shift your mindset from “what if it goes wrong?” to “what if it goes right?” and how she helps clients tackle burnout and overwhelm through her five-part framework: Clarity, Confidence, Community, Conditioning, and Consistency. Corrie’s message is clear—systemic change starts with courageous women stepping into leadership, and she’s here to help more of us do just that.

Amora Wood’s journey in insurance is a testament to the power of self-advocacy, asking for what you want, and not letting a “no” deter your ambition. She landed her first insurance job simply by striking up a conversation with a restaurant regular. That same curiosity led her to explore policies beyond her first role as a receptionist, sparking a passion that carried her into production. Throughout her career, Amora has embraced rejection as part of the process, encouraging others to do the same: “The word no, and rejection, get less powerful the more you hear it. Keep putting yourself out there.” Amora also challenged competitive workplace dynamics by fostering collaboration, choosing to uplift other women rather than compete.

As a wife and mother, Amora confronted self-imposed guilt about balancing career and family, ultimately redefining success on her own terms. By seeking counsel of a working mothers she admired, she embraced the idea that pursuing her career was not just beneficial for her, it was an inspiring lesson for her children. “It's not about being there for every single thing, but about being the best version of yourself when you are.” Looking ahead, Amora hopes to create a supportive community for women in insurance, a space where they can share experiences and seek guidance.

In this episode, I interview Dalesa Bady, Founder of Pursue What Matters, to explore how she helps women, primarily women of color, in insurance land purpose-driven roles and build fulfilling careers. Dalesa’s journey from actuary to career alignment coach was fueled by a deep curiosity about people’s career paths and a passion for development. With nearly 15 years of experience in the property and casualty insurance space working at USAA, Pinnacle Actuarial Resources, and GuideOne Insurance, she has seen firsthand the challenges and opportunities within the industry. We discuss her transition into coaching, how she balanced launching her business while working full-time, and why she’s committed to helping women take control over their careers.

Dalesa shares insights on the struggles women of color face in the insurance industry, including the barriers to leadership and the need for greater representation. She explains how she guides clients toward career clarity, well-being, and financial growth, helping them uncover hidden opportunities and navigate career transitions with confidence. We also dive into the shifting priorities of today’s professionals and what’s next for Pursue What Matters, including expanding corporate partnerships and increasing access to career development resources. 

In my first collaboration episode with ISC Group, I had the privilege of speaking with Dr. Emma Mahoney, a consultant clinical psychologist with over 25 years of experience working with neurodivergent adults, young people, and families. Dr. Emma has conducted groundbreaking research on neurodivergence in women, specifically within the re/insurance industry, shedding light on the unique challenges and strengths these professionals bring to the workplace. Throughout our conversation, she demystifies neurodiversity, clarifies common misconceptions, and explores how companies can better support neurodivergent talent. 

Dr. Emma shares why neurodivergent women are frequently underdiagnosed and how societal norms and workplace expectations add layers of complexity to their experiences. We discuss the impact of masking, the role of hormonal fluctuations, and the ways companies can create environments where neurodivergent professionals can thrive. By understanding these nuances, businesses can attract, retain, and elevate diverse talent while fostering innovation. Dr. Emma also encourages women who suspect they may be neurodivergent, to do their research, speak with a trusted expert, and decide if a formal diagnosis, or self-identifying, is right for them. 

For interest in participating in Dr. Emma’s research, please connect with her on LinkedIn, or contact ISC Group: admin@isc-group.co 

In this episode, I interview Seraina Lamlin, Associate Vice President at USI Insurance Services. From starting her insurance career as a receptionist in a small Florida agency to leading client strategy at USI, Seraina’s story is a powerful example of growth and self-belief. We talk about how she navigated a sink-or-swim learning environment, pursued her degree while raising three boys, and made a bold move from Florida to Philadelphia in pursuit of something greater, not just for her career, but for her life.

But what makes Seraina’s journey especially compelling is the personal transformation she shares with courage and candor. Now celebrating two years of sobriety, Seraina opens up about overcoming addiction, finding clarity, and the confidence that comes with living in alignment with your values. We explore the stigma surrounding mental health and addiction in corporate spaces and the importance of leading with empathy, vulnerability, and integrity. Seraina is a beautiful reminder that reinvention is possible.

In this episode, I speak with Leslie Carlson, Head of International Servicing at Zurich North America where she has invested 27 years of her career. When Leslie heard claims that women on her team weren’t interested in leadership roles at the onset of the pandemic, she gathered the women on her team and fact-checked. What she found wasn’t a lack of ambition, but a deep exhaustion from caregiving, household responsibilities, and financial strain. Once she knew the truth, Leslie began asking more and more questions and advocated for what her team truly needed.

Through her efforts, Leslie not only fostered meaningful conversations but also initiated real change. Her advocacy led to salary adjustments, the introduction of practical benefits like cleaning services, and a forum that remains active, empowering women and educating allies. Leslie’s impact is undeniable: higher retention, career advancements, and a culture of allyship that continues to grow. Leslie encourages women who feel exhausted by the fight for equity to lean on their network and replenish the energy to keep going.  

In this episode, I sit down with Jessica Peskin, CEO and Chief Finder of Keepers at Global Recruiters of Denver, to talk about the power of connection, strategic career moves, and building a more inclusive insurance industry. Jessica’s journey started by chance in real estate title insurance, but it quickly turned into a lifelong career. After realizing the economic and personal toll of constant travel, she made the bold move to Denver, where she launched her boutique recruiting firm in 2019. Unlike high-volume recruiters, Jessica focuses on strategic placements that create long-term success, finding a special joy in matching the right candidate with the right opportunity. Her approach is all about looking at the bigger picture: what clients need, what candidates bring to the table, and how to ensure both sides thrive.

Beyond recruitment, Jessica is a dedicated contributor to InsurTech Denver, a passionate advocate for women in insurance, and a firm believer in the power of relationships. She shares why building a “board of advisors” is essential for career growth, how women can break into leadership roles, and why compensation transparency and workplace flexibility matter. Jessica encourages young women to find their niche within insurance, speak up, and stay curious. 

In this episode, I interview Lawanda "Elle Michell" Hall, CEO and Founder of Intelligent Intentions LLC, for a powerful and inspiring conversation. Elle is one of my only guests who intentionally pursued a career in insurance. She opens up about her early passion for math and her decision to pursue actuarial science at Georgia State University. She eventually transitioned to a concentration in risk management and insurance as she was drawn to the problem-solving possibilities. It’s no surprise she excelled in her career, but ran into limitations in corporate, which inspired her to seek out her “Oz” - somewhere Elle could show up fully herself and feel the fullness of her passion for insurance. 

We talk about her visionary work with the Professional Development Academy (PDA), which is a career readiness program that equips students in risk management with real-world coaching, exposure, and tools to confidently navigate their careers. Elle also shares an amazing perspective on integrity being something evergreen and not selectively applied. Elle challenges us to think differently about how we value people inside organizations, viewing employees as complex, volatile, and highly valuable assets. 

In my second collaboration episode with ISC Group, I interview Carmen Powell, CEO of the ISC Group, to explore a topic that’s rarely addressed out loud: ageism in the insurance industry. Carmen shared eye-opening insights into how age-related bias against women often hides in plain sight: being overlooked for promotions, subtle pay inequities through job title manipulation, or job descriptions written to favor younger candidates. We discussed how this issue is deeply intertwined with gender bias and how it quietly impacts confidence, career progression, and leadership visibility. Carmen shared that many of the barriers women face begin as early as 45, and for some, even earlier.

We also talked about the incredible untapped value of experienced women in insurance and the need for inclusive re-entry pathways, particularly for those returning after caregiving. Carmen highlighted how ISC Group is actively building networks and opportunities for mid- to late-career women to reclaim their professional power and stay visible. We discussed the importance of intergenerational collaboration, male allyship, and intentional policy change. Carmen’s message is clear: experience isn’t a liability. And we need to create space for women to own it, share it, and thrive at every stage of their careers.

In this episode, I had the pleasure of speaking with Erika Duda, Founder and CEO of InsureQuest, about her refreshingly human approach to building confidence, clarity, and career growth in the adjusting world. With 20+ years of experience, Erika brings a well-rounded perspective to what adjusters really need to thrive. We talked about the inspiration behind InsureQuest, her mission-driven training and onboarding company, and how she’s closing critical education gaps in the industry. Erika also shared how the 2008 recession helped her realize that careers are personal, and the most powerful thing we can do is take ownership of our path.

Our conversation also explores Erika’s recent diagnosis with a brain disorder and her neurodivergent identity, experiences that have challenged her deeply but also reshaped the way she leads and creates. From introverted conference strategies to resilience in entrepreneurship, Erika speaks with honesty and strength about what it takes to show up fully as yourself. 

In this episode, I had the incredible opportunity to interview Cayce Lynch and Ashley Paige Fetyko of Tyson & Mendes. Two women whose friendship and leadership journey exemplify what it means to rise together. Cayce, the firm’s National Managing Partner, first crossed paths with Ashley years ago in another firm, and what began as shared office walls and parallel seasons of life has grown into a deep bond rooted in shared purpose. We talked about how their connection has shaped not only their careers but also the culture they're building at Tyson & Mendes, where authenticity, growth, and support aren’t just words, but they’re the foundation. From leading national educational initiatives to standing firm on their values, they’re creating real change in the legal and insurance defense industries.

What I appreciated most was their commitment to showing up fully, not just as professionals, but as women, mothers, and mentors. Cayce and Ashley shared the risks and rewards of living their values out loud. They spoke truthfully about the realities of caregiving, the power of asking for what you need (like pumping breaks at court), and how to create inclusive spaces where others feel seen. And of course, creating content that bridged the ideals of two very different powerhouse females: Ruth Bader Ginsburg and Taylor Swift, to share their wisdom with their firm and the broader industry.