Explore every episode of the podcast Impact Moments
| Title | Pub. Date | Duration | |
|---|---|---|---|
| The Year When Everything Broke | 25 Feb 2026 | 00:53:59 | |
Mark Abbott is the founder and CEO of Ninety, the platform powering this podcast. He was EOS Implementer number 33 back when there were only a handful of coaches in the community. He has spent decades obsessing over vision, culture, and what it takes to build companies that last. So when he looked around his own company last year and realized the culture had drifted, it hit hard. In this episode, Mark opens up about one of the most difficult years in Ninety’s history. The company had grown fast, maybe too fast. Leaders were over-indexing on taking care of their teams instead of doing what was right for the company. People were quietly sitting on work they did not need to do and not escalating it. And when it came time to make hard decisions, the first attempt did not go the way Mark would have done it. He let it happen anyway. And he has regretted it ever since. We dig into:
Mark also shares the moment he told Christine, vulnerably, that he was not happy with the culture of his own company. For someone who has built his career around helping others get culture right, that admission carries weight. 🔗 Check out our episodes on Youtube: https://www.youtube.com/@90xEOS | |||
| The First F Quarter I've Ever Seen — Kevin von Keyserling (EP. 4) | 11 Feb 2026 | 00:27:12 | |
Kevin von Keyserling built a consulting company called Certified Security Solutions and transformed it into Keyfactor, a multi-billion dollar cybersecurity unicorn. Then he walked away from his operating role, got recruited by a local VC firm, and decided to do it all over again with a healthcare supply chain startup called ReadySet Surgical. But this time, things did not go as planned. In this conversation with Christine Watts and Kris Snyder, Kevin shares the moment he sat in a quarterly review and said what no one else on his leadership team would say out loud: "It's an F." Every metric missed. Every objective failed. Some things were outside their control, but most of it was not. What followed was a comprehensive reset. Three direct reports left. A board member walked. But 18 months later, the company is growing over 50% year over year with a sustainable go-to-market and the right people in the right seats. Key topics:
About Kevin von Keyserling: Mentioned in this episode:
Connect & Subscribe: Impact Moments is produced by ninety. Learn more at ninety.io. 🔗 Check out our episodes on Youtube: https://www.youtube.com/@90xEOS | |||
| 20 Years to Build It, 2 Years to Lose It — Mike Minard (EP. 3) | 27 Jan 2026 | 00:33:12 | |
Mike Minard bootstrapped Delta Media Group into a SaaS company serving 40,000 active users in residential real estate. After two decades of building it, he stepped away. Not because the business was struggling, but because he was burnt out. What followed was a two-year stretch where the company more than doubled in revenue, but lost its way on product, support, and culture. When Mike sat in a quarterly meeting and heard excuses instead of answers, he knew he had to come back in and blow it up. In this conversation with Christine Watts and Kris Snyder, Mike talks about what it looked like to fire an entire support department for core value violations, halt sales to fix internal operations, and rebuild the company he had spent 20 years creating. He also shares why he believes AI adoption has to come from the top, and why the developers on X are more useful than the company press releases. Key topics:
About Mike Minard: Mentioned in this episode:
Connect & Subscribe: Impact Moments is produced by ninety. Learn more at ninety.io. 🔗 Check out our episodes on Youtube: https://www.youtube.com/@90xEOS | |||
| The Power of Letting Go — Kevin Woeste (EP. 2) | 15 Jan 2026 | 00:38:50 | |
Kevin Woeste left a career in financial trading to buy into his wife's family business, a third-generation land surveying company in Ohio called McSteen. He spent the first four and a half years trying to do everything himself: field work, drafting, managing. He hated it. He and his wife Molly set a five-year deadline, and with six months left, they were ready to walk away. The unlock was realizing Kevin was in the wrong seat. Once he moved into a visionary role, everything changed. In this conversation with Christine Watts and Kris Snyder, Kevin talks about what it took to stop doing the work and start giving it away: handing rocks to his leadership team, watching them execute at a level he never could, and learning to be okay when they do it differently than he would. He also shares the story of firing a top performer who didn't fit the culture, the whiteboard session that created an entirely new revenue model, and why he believes you can't lead well if you don't sleep well. Key topics:
About Kevin Woeste: Mentioned in this episode:
Connect & Subscribe: Impact Moments is produced by ninety. Learn more at ninety.io. 🔗 Check out our episodes on Youtube: https://www.youtube.com/@90xEOS | |||
| 8 Years In The Making | 10 Dec 2025 | 00:17:18 | |
Welcome to Impact Moments Powered by Ninety. Hosts Kris Snyder and Christine Watts kick off this new series by sharing why, after 8 years working together and helping 17,000+ companies run on EOS, they're finally putting these stories out into the world. This podcast is about the breakthrough moments: the aha's that land hard, the light bulbs that change everything, and the ripple effects that follow. We'll sit down with entrepreneurs, integrators, EOS Implementers, and partners who've been in the trenches. Because the struggle is real, but you don't have to go through it alone. Subscribe to join the journey. More guests, more stories, more impact. Coming soon. 🔗 Check out our episodes on Youtube: https://www.youtube.com/@90xEOS | |||
| No Entrepreneur Goes Undefeated — T.J. Gliha (EP. 6) | 12 Mar 2026 | 00:38:25 | |
T.J. Gliha and his partners acquired a wealth management firm that served professional golfers and grew it from $250 million in assets under management to over $1.4 billion in four years, going from 4 employees to 26. But the moment that changed everything for Journey Wealth was not a number. It was a client sitting across from T.J., freshly off his third private equity exit, with more money than he would ever need, who was miserable. His health was failing, his relationships were broken, and T.J. realized that managing a balance sheet was not enough. That conversation led Journey Wealth to build an entire wellness offering alongside their financial services: executive life coaching, precision healthcare, family counseling, nutrition, and fitness. In this episode, T.J. talks about the comedy of trying to self-implement EOS, why being too nice to your partners will hold the business back, and how he learned to fire clients who were not the right fit. He also shares why he believes employees are the number one asset, not the clients. Key topics:
About T.J. Gliha: Connect & Subscribe: Impact Moments is produced by ninety. Learn more at ninety.io. 🔗 Check out our episodes on Youtube: https://www.youtube.com/@90xEOS | |||
| Coaching the Person, Not the Problem - Jamie Munoz (EP. 11) | 19 May 2026 | 00:42:28 | |
Jamie Munoz spent four years as a full-time integrator at a large format printing company in Phoenix, helping grow the team from 60 to 100 people on EOS. When her visionary decided to become an EOS implementer, Jamie found herself at a crossroads and started doing fractional integrator work before the term even existed. That led her to founding Catalyst Integrators, a firm that matches experienced integrators with visionaries who need them. In this conversation with Christine Watts and Kris Snyder, Jamie talks about the moment she realized she had become a visionary sitting in both seats, the tension between structure and emotion in EOS meetings, and the termination story she still carries with her: the day she walked into a meeting trusting that the coaching had been done, only to discover it hadn't. Key topics:
About Jamie Munoz: Mentioned in this episode:
Connect & Subscribe: Impact Moments is produced by ninety. Learn more at ninety.io. 🔗 Check out our episodes on Youtube: https://www.youtube.com/@90xEOS | |||
| Why 75% of Owners Regret Selling Their Business — Amy Morin (EP. 10) | 05 May 2026 | 00:31:50 | |
Amy Morin grew a construction company from $0 to $40 million and exited it after 22 years. Then she bought and turned around a fly fishing resort in Montana, exited that one too, went to graduate school, and became an EOS implementer. By every outside measure she had done it right. And yet, she will tell you she got the most important part wrong. In this conversation with Christine Watts and Kris Snyder, Amy walks through the exit-planning concept she ran headlong past the first time around: the three legs of the stool. She had business readiness in spades. She had no plan for financial readiness or personal readiness, and that gap reshaped what came next for her family. Amy now combines EOS implementation with work as a Certified Exit Planning Advisor, helping owners build companies that are valuable to sell and lives that are ready for what comes after. Key topics:
About Amy Morin: Mentioned in this episode:
Connect & Subscribe: Impact Moments is produced by ninety. Learn more at ninety.io. 🔗 Check out our episodes on Youtube: https://www.youtube.com/@90xEOS | |||
| Give Me the 20% That's Real | Jim Wardlaw | Ep. 9 | 28 Apr 2026 | 00:32:05 | |
After 13 years as an EOS implementer and nearly 950 sessions, Jim Wardlaw picked up David Hawkins' book on the map of consciousness and found a framework that reframed everything he thought he knew about leadership teams. Hawkins places courage at the midpoint of human emotional states, calling it the line between negative and positive. Jim started seeing that line everywhere in his work: the teams that muster the courage to face hard truths consistently come out stronger, while the teams that stay below the line stay stuck in anxiety, politics, and avoidance. In this episode, Jim shares how that insight changed his approach to facilitation, tells the story of a single moment of vulnerability that transformed an entire leadership team, and explains why he believes AI is a bridge to better human thinking, not a replacement for it. Key topics:
About Jim Wardlaw: 🔗 Check out our episodes on Youtube: https://www.youtube.com/@90xEOS | |||
| When EOS Leaves the Leadership Team — Jared Stein (EP. 8) | 15 Apr 2026 | 00:47:39 | |
Jared Stein's career path reads like a choose-your-own-adventure: five CrossFit gyms in New York, a stint at the NBA, teaching spin at Flywheel, and running operations at a wellness resort. Now he is the COO and integrator at Strategy Financial Group, a wealth management firm helping retirees protect their families and their legacy. In this conversation with Christine Watts and Kris Snyder, Jared talks about what happened when he stopped keeping EOS inside the leadership team and rolled it out to every department and every person in the company. He shares the moment a nervous team rated their first meeting a 10 out of 10, how he went from thinking core values were "psychobabble BS" to seeing them completely change how teams operate, and the million-dollar gym deal with a friend that went sideways because he skipped the paperwork. Key topics:
About Jared Stein: Connect & Subscribe: Impact Moments is produced by ninety. Learn more at ninety.io. 🔗 Check out our episodes on Youtube: https://www.youtube.com/@90xEOS | |||
| Get Out of Your Own Way — Kevin Stoller (EP. 7) | 26 Mar 2026 | 00:29:21 | |
Kevin Stoller built Kay-Twelve into a 16-year school furniture business, but the real turning point came when he sat alone in a conference room, filled out an accountability chart, and realized every single seat had his name in it. In this conversation with Christine Watts and Kris Snyder, Kevin talks about what it took to let go, why finding the right integrator is a journey (not a one-time hire), and how discovering his company's mission in a fourth-grade classroom changed everything. He walked in to deliver furniture and walked out knowing that Kay-Twelve was not about selling stuff. It was about transforming how students learn. That realization led Kevin to start the Education Leaders Organization and build FASCO, a student-centered operating system that brings EOS principles into schools. He also shares the marketing campaign he probably wishes he could take back. Key topics:
About Kevin Stoller: Connect & Subscribe: Impact Moments is produced by ninety. Learn more at ninety.io. 🔗 Check out our episodes on Youtube: https://www.youtube.com/@90xEOS | |||