Explore every episode of the podcast I See What You're Saying
| Title | Pub. Date | Duration | |
|---|---|---|---|
| Learn How Great Leaders Become Great Speakers | John Bates | Ep. 173 | 24 Jun 2026 | 00:54:08 | |
What if the reason your best ideas keep falling flat has nothing to do with the quality of the idea? In this episode, Michael Reddington sits down with John Bates, a globally recognized leadership and executive communications coach who has worked with organizations including NASA, Intuit, and Johnson and Johnson. John has delivered multiple TED Talks, coached executives and leaders on every continent, and built a career around one core conviction: communication is not logical. It is biological. This conversation will fundamentally change how you think about every high-stakes conversation you walk into. John breaks down why the ancient part of your brain makes decisions before your logical brain even gets a vote, why trying to establish your credibility usually destroys it, and why the most powerful thing a speaker can do is stop talking about themselves. John unpacks the neuroscience behind why people say yes, yes, yes and then no, how to build emotional credibility before you say a single persuasive word, and the difference between vulnerability that connects and vulnerability that costs you. If you lead people, sell ideas, or speak in front of any audience at all, this episode will give you a new framework for what it actually means to land your message where it counts. What You'll Learn in This Episode
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About the Guest John Bates is an executive leadership communications coach, keynote speaker, and entrepreneur who has spent over 15 years helping leaders, teams, and organizations communicate in ways that actually move people. His clients include NASA, Intuit, Johnson and Johnson, Boston Scientific, and Accenture. He has delivered multiple TED Talks, been featured in media around the world, and built a global practice around the idea that great communication is not about saying the right things. It is about making sure the right things land. John coaches one on one, works with small and large teams, and produces free training content through his newsletter and website. Links and Resources
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| Small Moments and Key Phrases to Forge Strong Business Relationships | Amy Reczek | Ep. 172 | 17 Jun 2026 | 01:02:59 | |
What if the biggest thing standing between you and your next closed deal isn't your pitch…it's your communication pattern? In this episode, Michael Reddington sits down with Amy Reczek, founder of Sales and Presence and author of Connect to Close, her second book on building genuine relationships in sales and leadership. Amy works with sales and leadership teams to equip them with the skills necessary to build trust, navigate complexity, and guide the decision-making process forward without the old-school scripts that get in their own way. Amy and Michael cover the full spectrum of intentional communication: from interrupting the patterns holding you back, to recognizing the micro moments that change the course of a relationship, to deploying her BREW methodology as a practical framework you can apply to any conversation. If you've ever felt like you were talking at someone instead of with them, this episode will show you exactly what to do differently. What You'll Learn in This Episode
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| How to Successfully Navigate Difficult Elder Care Conversations | Cory Fosco | Ep. 171 | 10 Jun 2026 | 00:57:51 | |
What if the most loving thing you could do for someone is start a conversation you've been avoiding? In this episode, Michael Reddington sits down with Cory Fosco, a 34-year veteran of the eldercare and healthcare technology industries, author of The Question of When, creative writing teacher, and VP of Enterprise Sales. Cory brings a rare combination of frontline caregiving experience, social work roots, and sales leadership perspective to one of the most universally avoided topics in family life: planning for the care of aging loved ones before a crisis forces your hand. This conversation goes far beyond eldercare. Cory unpacks why denial and guilt keep families frozen, how the fear of messing up drives worse decisions than the fear of missing out, and why having a conversation is fundamentally different from making a decision. The parallels to sales, leadership, and any high-stakes relationship are impossible to miss. What You'll Learn in This Episode
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About the Guest Cory Fosco has spent over 34 years working at the intersection of long-term care, healthcare technology, and family decision-making. He began his career as a social worker, moved into admissions and senior care leadership, and now serves as VP of Enterprise Sales for one of the largest EMR platforms serving skilled nursing facilities. He is the author of A Question of When, a guide for families navigating eldercare decisions, and teaches creative writing to a wide range of students including the blind and visually impaired community through Second Sense in Chicago. Links and Resources
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| Apply a Framework Designed to Improve Influence and Communication | Joel Silverstone | Ep. 170 | 03 Jun 2026 | 00:46:11 | |
What separates a leader who communicates with confidence from one who communicates with true influence? In this episode, Michael Reddington sits down with Joel Silverstone, founder of This Feels Right and a former professional actor who now coaches leaders on elevating their interpersonal communication and influence. Joel blends emotional and social intelligence with his acting background to help leaders move from confident to compelling, and the framework he shares in this conversation is immediately actionable. Joel breaks down his MOVE model, the difference between acting, reacting, and responding in real conversations, and why most people are listening to solve the problem rather than listening to understand. He also challenges the idea that validation means agreement, and explains why skipping that step is one of the most common ways leaders quietly damage trust. What You'll Learn in This Episode
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| Learn How to Design Decision Making Teams | Kylee Ingram | Ep. 169 | 27 May 2026 | 00:50:47 | |
In this episode, Michael Reddington sits down with Kylee Ingram, CEO of Wizer, a decision intelligence platform built to help organizations make better decisions by designing the right room. Kylee draws on the behavioral research of Dr. Juliette Burke and the science of wise crowds to help leaders understand not just who's sitting at the table, but how they think -- and who's missing. Kylee breaks down the seven decision-making archetypes, explains why 75% of Western CEOs share just two of them, and shows how that cognitive drift quietly drains innovation and increases decision error over time. She also introduces a practical framework for adapting communication to fit how different people actually make decisions -- not just how they prefer to be addressed. What You'll Learn in This Episode
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| How to Grow Your Business and Earn Referrals Without Asking | Stacey Brown Randall | Ep. 168 | 20 May 2026 | 00:50:02 | |
What if the most powerful thing you could do to grow your business was to stop asking for referrals entirely? In this episode, Michael Reddington sits down with Stacey Brown Randall, author, speaker, and host of the Roadmap to Referrals podcast. Stacey has spent over a decade helping business owners and sales professionals generate referrals without asking for them by applying brain science, psychology, and behavioral economics to how relationships are built and maintained. Stacey breaks down why asking for referrals actually works against you, what is really happening in the brain of the person who refers you, and how the right language planted at the right time can move referrals from a conscious ask into someone's subconscious. She also introduces her three-bucket framework for building a referral strategy that compounds year over year, and shares two concrete referral seeds you can start using immediately. What You'll Learn in This Episode
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| Leverage Excuses, Avoid Confrontation, and Quickly Obtain the Truth | Michael Reddington | Ep. 167 | 18 May 2026 | 00:19:24 | |
What if the excuse someone just gave you is actually the best thing that could have happened? In this solo episode, Michael Reddington breaks down one of the most misunderstood moments in any high-stakes conversation: the excuse. Most leaders instinctively attack excuses, feeling disrespected, frustrated, or deceived. But that reaction, however understandable, almost always makes things worse. Michael reframes excuses not as acts of dishonesty, but as face-saving statements that gift-wrap an admission and open the door to the truth. Drawing on his background in forensic interviewing, Michael walks through the neuroscience of why attacking excuses backfires, why accepting them creates a different set of problems, and how a precise four-step response can transform the most frustrating moment in a conversation into the expressway to accountability, root-cause clarity, and lasting behavior change. What You'll Learn in This Episode
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| How to Translate Your Expertise, Become Relatable, and Earn Trust | Dr. Laura Sicola | Ep. 166 | 13 May 2026 | 00:53:13 | |
What does it actually mean to close the gap between what you think you said and what your audience actually heard? In this episode, Michael Reddington sits down with Dr. Laura Sicola, a cognitive linguist and executive communication coach who helps leaders master communication and executive presence. Dr. Sicola works with senior leaders, business owners, and professionals across Fortune 500 companies to help them translate their expertise so it lands with clarity, credibility, and impact. This conversation is packed with practical tools for anyone who has ever walked away from a conversation wondering why their message didn't land. Dr. Sicola breaks down the expert's curse, the hidden cost of trying to sound smart, and how the alignment between your words, voice, and body language either builds or destroys credibility in real time. What You'll Learn in This Episode
About the Guest Dr. Laura Sicola is a cognitive linguist, executive communication coach, and the author of Speaking to Influence. She helps leaders close the gap between what they think they said and what their audience actually heard, translating technical expertise into messages that move people to action. She is the founder of Vocal Impact Productions and speaks and coaches across industries worldwide. Chapters
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| Surprising Factors That Create Resistance in Your Conversations | Michael Reddington | Ep. 165 | 11 May 2026 | 00:18:57 | |
What does it actually take to see trouble coming before it derails your conversations? In this solo episode, Michael Reddington breaks down one of the foundational pillars of the Disciplined Listening Method: situational awareness. Drawing on research from Air Force scientist Mica Endsley and John Boyd's OODA loop, Michael explains how the same awareness framework used to keep pilots and soldiers safe can transform the way professionals navigate high-stakes conversations. This episode gives you a practical framework for understanding all the variables at play before, during, and after any consequential conversation. If you've ever walked away from a difficult exchange wishing you had seen it coming, this one is for you. Michael walks through the three phases of situational awareness (perception, comprehension, and projection) and maps them directly to communication strategy. He then introduces six specific factors that shape every conversation, from the assumptions we bring to the environment we choose, and explains why failing to account for any one of them is often what creates the resistance, the missed signals, and the unexpected outcomes we'd rather avoid. What You'll Learn in This Episode
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| Connect Your Head and Heart to Maximize Your Potential | Keith Castille | Ep. 164 | 06 May 2026 | 01:09:20 | |
What if the key to developing yourself and your team isn't more training, but more honesty about where your "weapon system" actually stands? In this episode, Michael Reddington sits down with Dr. Keith Castille, CEO and co-founder of C2H (Connecting Heads to Hearts) and a retired U.S. Air Force veteran with 28 and a half years of service, including roles in talent management and at the Pentagon. Dr. Castille brings a rare combination of military precision and deep human development expertise to his work helping individuals, teams, and organizations unlock their full potential. This conversation is a masterclass in what it really means to develop people, not just manage them. Dr. Castille introduces the concept of the human weapon system, explains how to shift from judgment to curiosity when assessing others, and shares the hard-earned lessons from his own transition out of the military that most people only share after they've figured it out. What You'll Learn in This Episode
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About the Guest Dr. Keith Castille is the CEO and co-founder of C2H (Connecting Heads to Hearts), a workforce solutions company specializing in leadership development, AI integration, gender-based violence policy, and organizational transformation. He retired from the U.S. Air Force in 2024 after 28 and a half years of service, including work in talent management and at the Pentagon. Since retiring, Dr. Castille has worked with companies and organizations across the globe, including in Zambia, and has built C2H into a team of problem-solvers committed to meaningful, mission-driven work. Links and Resources
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| Understand What Stops People From Being Honest With You, and How to Encourage Honesty | Michael Reddington | Ep. 162 | 04 May 2026 | 00:25:32 | |
Why People Don't Always Tell You the Truth What if the people in your life aren't holding back because they're dishonest? What if it's because of something you're doing, or not doing? In this solo episode, Michael Reddington breaks down the three categories of factors that cause people to withhold the truth, and more importantly, what leaders can do to make honesty feel safer, more likely, and more consistent. Drawing from investigative interviewing, behavioral psychology, and real-world leadership scenarios, Michael walks through how past experiences, your approach, and the conversation environment all work together to either open people up or shut them down. This episode is a practical reset for anyone who's ever felt frustrated that someone wasn't being straight with them. What You'll Learn in This Episode
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| Learn to Speak the Language of Leadership and Improve Your Influence | Lauren Sergy | Ep. 162 | 29 Apr 2026 | 00:50:41 | |
What if the way you speak is actually telling people whether or not you deserve to lead? In this episode, Michael Reddington sits down with Lauren Sergy, a communication expert and author with a background spanning radio, corporate communications, classical rhetoric, and the performing arts. Lauren has built a career helping leaders and organizations master the science, art, and alchemy of speaking so that their message lands with the right people in the right way. This conversation covers the full landscape of strategic communication for leaders, from building authentic executive presence to applying ancient rhetorical principles in modern high-stakes conversations. Lauren brings a rare combination of academic rigor and practical playfulness to topics that most people either overlook entirely or get completely backwards. Lauren unpacks what it really means to speak the language of leadership, why the most dangerous thing a leader can do is be unpredictable, and how the three pillars of classical rhetoric can help anyone diagnose communication breakdowns in real time. She also makes a compelling case for why leaning too heavily on AI to write your communication isn't just a style problem — it's a trust problem. What You'll Learn in This Episode
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Links and Resources About the Guest Lauren Sergy is a communication expert, speaker, and author with a passion for the art, science, and alchemy of interpersonal communication. Her background includes radio, corporate communications, classical rhetoric, and the performing arts. She works with leaders and organizations to help them understand how to make their message impactful — whether it's a technical briefing for the C-suite or a keynote at an industry conference. Sponsor Links:
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| How to Productively Leverage Lies to Obtain the Truth | Michael Reddington | Ep. 161 | 27 Apr 2026 | 00:33:14 | |
What if the lies you receive every day are actually opportunities to get closer to the truth? In this solo episode, Michael Reddington breaks down one of the most misunderstood dynamics in human communication: lying. Not the dramatic, malicious kind that makes headlines, but the everyday lies that show up in our professional relationships, family conversations, and negotiations. The ones most of us are conditioned to meet with anger, judgment, and accusation, which almost always makes things worse. Michael unpacks the psychology behind why people lie, the five forms lies take, and how shifting your approach from catching lies to understanding them can dramatically improve your outcomes. This episode will challenge the way you think about honesty, dishonesty, and what it actually means to pursue the truth. What You'll Learn in This Episode
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About Michael Reddington Michael Reddington is a Certified Forensic Interviewer and the president of InQuasive, Inc. He teaches leaders, investigators, and professionals how to use the principles of disciplined listening and non-confrontational interviewing to get to the truth, build stronger relationships, and make better decisions. His work draws on behavioral psychology, investigative interviewing, and real-world application to help people navigate the most important conversations of their lives. Podcast Production Services by EveryWord Media | |||
| Heal Yourself and Apply Heart Centered Leadership | Josh Rizzo | Ep. 160 | 22 Apr 2026 | 00:54:09 | |
What does it really mean to lead with your heart when the work is hard, the pressure is relentless, and you're still carrying your own baggage? In this episode, Michael Reddington sits down with Josh Rizzo, a West Point graduate, Bronze Star recipient, and leadership consultant with over 30 years of experience developing leaders on the battlefield, in the boardroom, and on job sites across the country. Josh works at the intersection of elite performance, mental health, and human connection, helping organizations in construction, defense, and beyond build cultures where people can actually thrive. Josh brings a rare combination of military discipline and deep emotional intelligence to this conversation, and the result is one of the most grounded, practical discussions on heart-centered leadership you'll hear. He breaks down why leaders must heal themselves before they can truly serve others, how to build trust by choosing curiosity over judgment, and why the biggest breakthroughs in organizations almost always start with the smallest changes. What You'll Learn in This Episode
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| Overcome Listening Misconceptions | Michael Reddington | Ep. 159 | 20 Apr 2026 | 00:28:03 | |
What if everything you think you know about reading people is actually working against you? In this solo episode, Michael Reddington breaks down the most common myths and misconceptions surrounding listening, nonverbal communication, and detecting deception, and explains why acting on them can cause real harm to your relationships and your results. From crossed arms to eye contact to the stories we tell ourselves before a conversation even starts, Michael walks through the specific mental traps that cause us to misread people, misattribute behavior, and make decisions based on confirmation rather than clarity. He also shares two personal stories, one from an interrogation and one from a car dealership, that illustrate how our own assumptions can create the very problems we are trying to solve. This episode is a foundational piece for anyone serious about developing the situational awareness it takes to observe, interpret, and respond to human behavior with accuracy and intention. What You'll Learn in This Episode
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| How Your Brain Constructs Emotions, Resolves Them, and Rewires Your Beliefs | Cedric Bertelli | Ep. 158 | 15 Apr 2026 | 00:44:31 | |
What if the emotions you've been trying to control are the very reason you stay stuck? In this episode, Cedric walks Michael through how the brain actually constructs emotion, why the way most of us were taught to manage our feelings keeps those patterns locked in place, and what it looks like to genuinely resolve an emotion rather than just regulate it. The conversation covers trauma, interoception, the three levels of emotion, the "not good enough" belief, and the difference between being kind and being ethical as a coach, parent, or leader. Cedric Bertelli is the founder and director of the Emotional Health Institute and the creator of Emotional Resolution (EmRes), a groundbreaking method rooted in neuroscience and the psychology of emotions. With over 15 years of experience developing and delivering this work, Cedric leads a team of dedicated professionals and trains mental health professionals and educators across the United States to help individuals and communities achieve lasting emotional well-being. What You'll Learn
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About the Guest Cedric Bertelli has over 15 years of experience developing and delivering Emotional Resolution (EmRes), a groundbreaking method that helps people overcome emotional difficulties by tapping into their innate physiological capacity. As the founder and director of the Emotional Health Institute, Cedric leads a team of dedicated professionals who share his vision of empowering individuals and communities to achieve emotional well-being. He draws on his extensive knowledge of neuroscience, the psychology of emotions, and philosophy, as well as his own personal and professional experience transforming lives with EmRes. Links and Resources
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| Prepare like an Interrogator | Michael Reddington | Ep. 157 | 13 Apr 2026 | 00:20:05 | |
Most people walk into high-stakes conversations asking the wrong question. Michael Reddington breaks down the preparation strategy he developed from investigative interviewing and has applied for nearly two decades to negotiations, leadership conversations, performance discussions, and even high-stakes family situations. In this episode, Michael walks through the WTSO framework (Weaknesses, Threats, Strengths, Opportunities) and the 7 strategic preparation questions that form the bedrock of every high-impact conversation he and his team facilitate. You'll learn how to flip the script before you ever walk into the room. What You'll Learn:
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| How a Master Mediator and Negotiator Remains Calm, Defuses Tension, and Closes Deals | Hesha Abrams | Ep. 156 | 08 Apr 2026 | 00:58:31 | |
What does it actually mean to "hold the calm" when everything around you is falling apart? In this episode, Michael Reddington sits down with Hesha Abrams, an acclaimed master attorney mediator, negotiator, and deal maker with over 30 years of experience resolving high-profile, high-stakes conflicts, including mediating the dispute over the private recipe for Pepsi. Hesha is also the author of Holding the Calm: The Secret to Resolving Conflict and Reducing Tension. This conversation is packed with immediately applicable strategies for anyone who leads difficult conversations, navigates conflict, or needs to move people toward resolution without losing their own footing in the process. Hesha breaks down the neuroscience behind why telling someone to calm down backfires every time, how to read the room before a single word is spoken, and why most people are not trying to win. They are trying not to lose. That distinction alone will change how you approach your next negotiation. What You'll Learn in This Episode
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| Listen for Intelligence | Michael Reddington | Ep. 155 | 06 Apr 2026 | 00:24:59 | |
What if you’re not just listening… but missing the most important information? In this episode, Michael Reddington breaks down how elite investigative interviewers don’t just listen for words, they listen for intelligence. That means understanding what’s said, what’s not said, and how context, behavior, and environment all influence what’s really happening in a conversation. This episode will challenge common myths about communication, including body language, eye contact, and “tells,” and replace them with a clear, practical system for improving your observation accuracy. If you want to make better decisions, build stronger relationships, and stop missing critical information in conversations, this episode gives you the framework to do it. Chapters:
Links and Resources: The Disciplined Listening Method: How A Certified Forensic Interviewer Unlocks Hidden Value in Every Conversation by Michael Reddington Sponsor Links:
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| Owning Responsibility for Their Story: A Ghostwriter’s Approach to Drawing Out Central Events | Jennifer Locke | Ep. 154 | 01 Apr 2026 | 00:48:30 | |
What does it really take to draw someone’s story out of them? In this episode, Michael Reddington sits down with ghostwriter and nonfiction strategist Jennifer Locke to explore how powerful listening, trust, and patience help uncover the stories people struggle to tell. From building deep trust with clients to identifying the central event that shapes a narrative, Jennifer shares how her approach to “therapeutic listening” allows authors to open up, process their experiences, and bring clarity to their message. This conversation goes far beyond writing. It applies to leaders, coaches, interviewers, and anyone responsible for understanding and representing someone else’s story. What You’ll Learn in This Episode
About the Guest Jennifer Locke is a USA Today bestselling business book ghostwriter and nonfiction book strategist who helps entrepreneurs and thought leaders elevate their brands through books. She has been writing fiction since 2011 and brings a fiction writer’s approach to her nonfiction and ghostwriting work. Jennifer has ghostwritten business books published by both business presses and Big Five publishers. Whether writing fiction or nonfiction, Jennifer lives for stories and is passionate about bringing them to life for her clients. Chapters:
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| 10 Listening Lessons From the Interrogation Room | Michael Reddington | Ep. 153 | 30 Mar 2026 | 00:31:21 | |
What can interrogation teach us about everyday communication? In this solo episode, Michael Reddington breaks down 10 powerful listening lessons learned from real-world interrogation environments and how they apply to leadership, business, and high-stakes conversations. This is not about intimidation or pressure. It is about building trust, understanding human behavior, and creating the conditions where people feel comfortable telling the truth. From handling resistance to navigating difficult conversations, these lessons will challenge how you think about listening and give you practical ways to improve your communication immediately. What You’ll Learn in This Episode• Why we have more in common with people than we think • How to build rapport quickly in difficult conversations • Why it’s a mistake to take dishonesty personally • How helping people “save face” leads to better outcomes • Why excuses can actually lead you to the truth • The importance of patience in high-stakes conversations • Why the direct path often creates more resistance • How to ask better questions that get honest answers • Why control in conversations is often an illusion • How focusing on outcomes improves your listening and decision-making Chapters:
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| The Power of Listening in Trauma and Foster Care | Dr. John DeGarmo | Ep. 152 | 25 Mar 2026 | 00:53:22 | |
What happens when someone has never been truly listened to? In this powerful conversation, Michael Reddington sits down with Dr. John DeGarmo, a leading expert in foster care who has welcomed over 60 foster children into his home. Together, they explore what it really means to listen, especially when working with individuals who have experienced deep trauma. Dr. DeGarmo shares insights from decades of experience inside the foster care system, revealing how empathic listening, patience, and trust-building can transform lives. This conversation goes far beyond foster care. It applies to parents, leaders, coaches, and anyone who wants to communicate more effectively in high-stakes, emotional situations. What You’ll Learn in This Episode
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| Learn How to Recognize and Improve the Accuracy of Your Observations | Michael Reddington | Ep. 151 | 23 Mar 2026 | 00:23:20 | |
How often are your observations actually… wrong? In this episode, Michael Reddington breaks down one of the most overlooked skills in communication: accurately interpreting what we see and hear in conversations. Because the truth is, most communication breakdowns don’t happen because we didn’t listen… They happen because we misinterpreted what we observed. Michael walks through the most common ways we unintentionally mislead ourselves, and shares practical questions you can use in real time to slow down, reassess, and respond more effectively. If you want to improve your leadership, communication, and decision-making in high-stakes conversations, this episode will change how you think about observation. What You’ll Learn in This Episode • The 3 ways we unintentionally misread conversations • Why we often see what we want, choose, or expect to see • How misinterpretation leads to poor emotional reactions and decisions • Simple self-check questions to improve observation accuracy • The role of environment, mood, and context in communication • How your goals and motivations shape what you notice • Why observation is a skill you must actively train Chapters:
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| The 4 Truths That Will Change How You Lead, Listen, and Live | Terry Tucker | Ep. 150 | 18 Mar 2026 | 00:45:16 | |
What does it really mean to live a meaningful life… and how does that impact the way we communicate with others? In this episode, Michael Reddington sits down with Terry Tucker, a former SWAT hostage negotiator, Division I athlete, coach, and cancer warrior, to explore the mindset, resilience, and communication principles that shape how we lead, listen, and connect. Terry shares his powerful framework of “4 Truths and a Lie” and how these ideas influence everything from high-stakes conversations to everyday relationships. This is not just a conversation about communication. It is a conversation about perspective, purpose, and how we show up for others. What You’ll Learn in This Episode • The 4 truths that can guide your life and leadership • Why controlling your mind is foundational to communication • How to embrace pain and adversity to become more resilient • The difference between what you achieve vs. what you leave behind • Why curiosity is one of the most powerful communication tools • How to put people at ease in high-stress conversations • The biggest lie that holds people back and how to overcome it About the Guest Terry Tucker is a former Division I college basketball player, SWAT hostage negotiator, coach, speaker, and author of Sustainable Excellence: Ten Principles to Leading Your Uncommon and Extraordinary Life. His diverse background and personal journey through cancer have shaped a powerful perspective on leadership, resilience, and human connection. Timestamps:
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| Understanding the Risks and Limitations of Traditional Active Listening | Michael Reddington | Ep. 149 | 16 Mar 2026 | 00:27:09 | |
In this solo episode, Michael Reddington takes a closer look at the concept of active listening and why it may not always be enough in high-stakes conversations. Active listening techniques like maintaining eye contact, nodding, paraphrasing, and reflecting emotions are widely taught as the foundation of good communication. But what happens when these behaviors create the appearance of listening without actually helping us capture the information that matters most? Michael explores the origins of active listening, how it developed in therapeutic environments, and why those same techniques can sometimes fall short in professional situations involving leadership, negotiation, investigation, and conflict. This episode challenges listeners to move beyond simply looking like they’re listening and instead adopt a more strategic approach to communication. By recognizing that listening is a goal-oriented activity, we can better capture meaningful information, strengthen relationships, and move conversations toward productive outcomes. If you want to improve how you communicate, build trust, and navigate complex conversations, this episode will help you rethink what effective listening really looks like. Timestamps:
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Podcast Production Services by EveryWord Media I See What You're Saying: The Disciplined Listening Podcast explores the science and strategy behind communication, influence, and human behavior. Each episode focuses on practical techniques that help leaders, investigators, negotiators, and professionals improve their listening skills, strengthen relationships, and achieve better outcomes in their conversations.
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| How Filmmaking Taught Chris Baron to Observe, Listen, and Negotiate the World | Ep. 148 | 11 Mar 2026 | 01:13:15 | |
In this episode, we explore storytelling, curiosity, and disciplined observation with filmmaker and explorer Chris Baron, founder of Frontier Films and host of the No Ordinary Monday podcast. After spending more than fifteen years traveling the world filming scientific and nature documentaries for outlets like the BBC, National Geographic, and Disney+, Chris shares how viewing the world through a camera lens has shaped the way he listens, observes, and connects with people. From negotiating access to remote locations to building trust with people across cultures, Chris reveals how curiosity, preparation, and authentic conversation open doors to extraordinary experiences. Together we discuss the parallels between filmmaking, interviewing, and disciplined listening. Chris also shares unforgettable stories from the field, including negotiating access to historic locations, filming in extreme environments, and the mindset required to capture powerful stories from around the world. Join us for a fascinating conversation about storytelling, exploration, and how strong listening and communication skills create opportunities in even the most challenging environments. Timestamps:
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| Why Leaders Struggle to Listen, and How to Quickly Improve | Michael Reddington | Ep. 147 | 09 Mar 2026 | 00:29:40 | |
Learn how leaders can improve listening skills, gather better intelligence, and communicate more effectively in high impact conversations. In this episode, Michael Reddington explores a surprising challenge many leaders face. The more successful, experienced, and knowledgeable we become, the harder it can be to truly listen. Senior leaders and technical experts often feel pressure to solve problems quickly. That pressure can push us into validation mode instead of learning mode. Instead of listening for new information, we start listening for the first opportunity to prove we are right, defend our ideas, or move the conversation forward faster. Michael explains why our brains are naturally wired to seek comfort and confirmation, and how that tendency can prevent us from gathering valuable intelligence during important conversations. You will learn practical techniques to improve your listening immediately, including how to elevate your outcomes, reduce internal distractions, relinquish control of conversations, and create space for others to share meaningful information. Michael also explains why excuses can actually reveal important truths and how leaders can use patience and curiosity to uncover the real issues behind problems. These strategies help leaders gather better intelligence, strengthen relationships, and improve decision making in high impact conversations. Chapters
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| How Police Leaders Rebuild Trust and Culture | Jeff Wenninger | Ep. 146 | 04 Mar 2026 | 01:03:57 | |
In this episode, we explore leadership, trust, and the future of modern policing with retired LAPD Lieutenant Jeff Weninger. With more than three decades of law enforcement experience, Jeff shares insights from his career and research on the evolving mindset required for effective policing today. Together we examine the difference between the warrior and guardian mindset, how organizational culture shapes behavior, and why leadership, training, and accountability are essential for rebuilding trust between law enforcement and the communities they serve. Jeff also shares lessons on personal responsibility, professional standards, and the role of education and fitness in developing well-rounded officers. Join us for a thoughtful and wide-ranging conversation on leadership, mindset, and how disciplined listening can help professionals navigate complex and high-stakes environments. Timestamps: 00:00 Introducing Jeff Weninger and his 33-year career in law enforcement 03:00 Warrior mindset vs guardian mindset in modern policing 08:45 How mindset influences officer behavior and decision making 15:50 Rebuilding trust between law enforcement and communities 24:05 Leadership responsibility in shaping police culture 33:40 Training, education, and professional development for officers 43:20 The role of physical fitness and personal discipline in policing 51:10 Encouraging critical thinking and accountability in organizations 57:40 Final leadership insights and Jeff Weninger’s ongoing work Links and Resources:
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| Apply the Goals and Characteristics of a Great Listener | Michael Reddington | Ep. 145 | 02 Mar 2026 | 00:24:57 | |
In this episode, we dive deep into what it truly means to be a great listener. Grounded in critical research, we explore practical strategies and core characteristics that transform the way we engage, build trust, and uncover hidden value in our most important conversations. By focusing on outcome-oriented listening, limiting distractions, and developing curiosity, we discover actionable steps that elevate both our personal and professional interactions. Join us as we learn how investing in these listening skills leads to more productive, trusting, and impactful relationships. Timestamps:
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| Expand Your Leadership with Systems and Processes | Chris Hallberg | Ep. 144 | 25 Feb 2026 | 01:00:27 | |
In this episode, we have the pleasure of exploring the disciplined art of leadership communication with expert guest Chris Hallberg. We dive deep into the power of systems thinking, the real risks of avoiding hard conversations, and how clear agreements—not blind expectations—drive accountability and success. From practical hiring strategies to lessons learned from military leadership, we uncover valuable methods for inspiring commitment and elevating performance within any team. Join us as we discover actionable insights that empower us to build stronger, more impactful organizations and relationships. Timestamps:
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| Applying the Disciplined Listening Method | Michael Reddington | Ep. 143 | 23 Feb 2026 | 00:29:30 | |
Most of us were never actually taught how to communicate with other adults. We were conditioned to talk as kids, then we grew up and started leading teams, negotiating agreements, parenting, coaching, and managing high-stakes conversations. In this solo episode, I’m introducing the Disciplined Listening Method and walking through what it is, why I created it, and how you can start applying it right away. This method is built from behavioral science, interview and interrogation research, and real-world business communication. But at its core, it is simple. Create the communication experience the other person needs. When you do that consistently, you reduce resistance. You build trust. You create commitment instead of compliance. In this episode, I break down what makes a conversation high impact and the seven core behaviors that help you prepare, engage, and follow up with discipline. If you lead people, influence decisions, negotiate agreements, or want stronger relationships at home and at work, this is the foundation. Chapters (00:00) - Why This Series Matters (03:45) - What Is the Disciplined Listening Method (07:50) - Defining High Impact Conversations (12:15) - The Psychology of Commitment (16:30) - Three Core Communication Guidelines (22:45) - The Seven Behaviors (27:35) - Building Trust Equity Connect with Michael
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| Discover Echelon Front's Approach to Impactful Leadership | Codey Gandy | Ep. 142 | 18 Feb 2026 | 01:04:34 | |
In this episode, we have the privilege of learning from Marine Corps veteran and leadership expert Codey Gandy as he joins us to unpack the core principles of disciplined leadership. We explore the value of humility, ownership, and effective communication, diving into practical strategies for leading teams, managing stress, and building a strong culture at work and home. From actionable interview tips to insights on coaching and parenting, we discover how everyday decisions and self-reflection can shape our leadership impact. Tune in as we unlock valuable lessons that empower us to become better leaders and create healthier, more resilient teams in every area of our lives. Timestamps:
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| How a Secret Service Agent Gets People to Tell the Truth | Brad Beeler | Ep. 141 | 11 Feb 2026 | 01:09:34 | |
In this episode of I See What You’re Saying, Michael Reddington sits down with former U.S. Secret Service agent Brad Beeler to break down what it really takes to get people to open up and tell the truth. Drawing from years of high-stakes interviews, Brad shares practical lessons on disciplined listening, separating emotions from observations, and avoiding the common traps of snap judgments. Together, they explore how trust is built not through pressure or authority, but through preparation, empathy, and intentionally designed environments. From law enforcement interviews to leadership conversations, this episode reveals how small shifts in mindset, presence, and approach can dramatically change the quality of information you receive—and the relationships you build. If you want more honest conversations, better intelligence, and stronger human connection, this episode is for you. Timestamps:
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| Apply Design Thinking to Solve Human Problems | David Philips | Ep. 140 | 04 Feb 2026 | 01:15:22 | |
In this episode of I See What You’re Saying, we explore how human-centered design and disciplined listening intersect to solve the right problems with educator and design thinking instigator David Phillips. Together, we unpack why finding problems worth solving matters more than rushing to solutions, and how curiosity, observation, and patience fuel better communication, collaboration, and innovation. David shares practical frameworks for applying design thinking beyond product development, revealing how leaders can uncover hidden constraints, earn candid feedback, and create environments where people feel safe to think, speak, and contribute honestly. From the dangers of data delusion to the power of prototyping, beginner’s mindset, and asking better questions, this conversation highlights how listening is the foundation of meaningful progress in business and human relationships. Join us as we examine why innovation is a contact sport, how to get comfortable being wrong, and what it really takes to design solutions that people will adopt, trust, and sustain. Timestamps:
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| Take Control of Your Thoughts, Emotions, Conversations and Results | Kasey Franco | Ep. 139 | 28 Jan 2026 | 00:55:04 | |
In this episode, we explore the transformative power of self-awareness and self-command in communication and leadership with mental wellness strategist Kasey Franco. Together, we uncover practical tools for managing mindset, regulating the nervous system, and turning negative emotions into productive growth. By examining actionable techniques like intention-setting and the Accept or Convert framework, we reveal how anyone can foster clarity, resilience, and authentic presence in both business and personal conversations. Join us to discover valuable strategies for elevating our mental fitness and unlocking true connection in every interaction. Timestamps:
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| Anticipate and Prepare to Negotiate Like a Professional | Ted Stephany | Ep. 138 | 21 Jan 2026 | 00:53:55 | |
In this episode, we dive into the dynamic relationship between sales and negotiation with expert guest Ted Stephany. We uncover strategies for preparing to face professional buyers, mastering deal time engineering, and leveraging anchoring techniques to maximize outcomes. Through real-world examples and actionable insights, we learn how mindset, preparation, and value-driven conversations can unlock stronger negotiation results and build lasting professional credibility. Timestamps:
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| Develop the Discipline to Dominate Business with Presence and Confidence | Dre Baldwin | Ep. 137 | 14 Jan 2026 | 01:02:27 | |
In this episode, we have the opportunity to learn from Dre Baldwin as he shares his transformative journey from a high school benchwarmer to a professional athlete and successful business leader. We dive into the powerful relationship between structure, discipline, and presence, uncovering practical strategies for developing confidence and turning consistent effort into true dominance in our careers. Through stories of personal growth and actionable insights, we discover how programming our mindset and asking better questions can unlock untapped potential in both business and everyday life. Timestamps:
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| Apply Native American Principles in Your Business and Family | DJ Vanas | Ep. 136 | 07 Jan 2026 | 01:00:55 | |
In this episode, we have the privilege of exploring the authentic meaning of the warrior spirit and tribal leadership principles with our guest, DJ Vanas. We examine the importance of service, community, and the wisdom of elders, while also discussing practical ways to harness our inner strength and create intentional rituals in everyday life. Learn how to apply these time-tested concepts to leadership, personal development, and building a supportive tribe both at work and at home. Timestamps:
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| Researched Based Techniques for Obtaining the Truth | Christian Meissner | Ep. 135 | 31 Dec 2025 | 01:10:36 | |
In this episode, we have the opportunity to learn from Christian Meissner, a leading expert in credibility assessment and investigative interviewing. We uncover actionable strategies for assessing credibility, eliciting truthful information, and navigating resistance in high-impact conversations. From understanding the difference between knowledgeability and deception to practical techniques for building trust and rapport, every insight shared provides immense value for anyone looking to enhance their communication skills. Join us as we explore research-backed methods that empower us to ask stronger questions, listen more effectively, and uncover hidden value in all of our critical conversations. Timestamps:
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| Accelerate Your Leadership with High Impact Communication Techniques | Michael Delisser | Ep. 134 | 24 Dec 2025 | 00:58:47 | |
In this episode, we dive into the key communication skills that set impactful leaders apart with expert guest Michael Delisser. We explore the crucial differences between self-awareness and self-perception, uncover common communication habits that hold leaders back, and learn actionable strategies for receiving feedback and turning data into insights. Through real-world examples and practical frameworks, we discover how to influence others, adapt to different personalities, and drive lasting results. By the end you’ll know how to strengthen relationships, lead effectively, and unlock your true leadership potential in any organizational setting. Timestamps:
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| Build Trust and Earn Commitments With Character-Based Leadership Approaches | Kevin Basik | Ep. 133 | 17 Dec 2025 | 01:07:31 | |
In this episode, we dive into the essential components of leading with character alongside guest Kevin Basik, a seasoned Air Force leader and behavioral scientist. Uncover the three foundational elements of character-driven leadership, explore actionable strategies to build and maintain trust, and discuss how leaders can create environments that empower others to reach their full potential. Through relatable stories and practical frameworks, Kevin reveals how vulnerability, accountability, and clear communication transform teams and organizations. Gain powerful insights and proven techniques for becoming leaders of character in any setting. Timestamps:
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| Listening, Leadership, and Communication from a Brazilian Jiu Jitsu Legend | Chris Haueter | Ep. 132 | 10 Dec 2025 | 01:07:10 | |
In this episode, we dive into the powerful journey of Chris Haueter, a Brazilian Jiu Jitsu legend, as he shares hard-earned insights on overcoming stuttering, the influence of word choice, and the importance of empathy in leadership and communication. We explore the distinction between teaching and coaching, the need for humility, and the value of pattern recognition without getting stuck in assumptions. Discover how embracing a student’s mindset and adapting to change can bring deeper understanding and success in both personal and professional circles. Timestamps:
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| Eliciting Truth: Interrogation Expert Busts Communication Myths | David Thompson | Ep. 131 | 03 Dec 2025 | 01:02:08 | |
In this episode, we dive into the powerful world of investigative interviewing and business communication with expert Dave Thompson. We uncover the most common myths and misconceptions that derail conversations and reveal proven strategies for building genuine rapport, gathering reliable information, and driving better outcomes. Exploring the roles of empathy, listening, and effective questioning, we learn how to elevate our leadership and communication skills in any setting. Timestamps:
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| Listening, Interviewing, and Communication Techniques (Forensic Linguist) | Luna Filipovic | Ep. 130 | 26 Nov 2025 | 01:02:41 | |
In this episode, we have the pleasure of exploring the science and strategy behind effective investigative interviewing and high-impact conversations with forensic linguist Dr. Luna Filipovic. We examine the powerful effects of language choice, cultural context, and question structure on truth-telling, memory, and cooperation in both legal and everyday scenarios. Together, we uncover actionable insights for improving accuracy and efficiency in any conversation, from business negotiations to personal interactions. Join us as we learn how to adapt our communication to foster trust, gather critical information, and avoid costly misunderstandings in this value-packed episode. Timestamps:
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| Build Self-Confidence & Meaningful Relationships: The Formula Revealed | Zoey Charif | Ep. 129 | 19 Nov 2025 | 00:57:01 | |
In this episode, we dive into the fascinating intersection of data analytics and emotions with guest Zoey Charif, exploring her unique framework for calculating love and relationship success. We learn how self worth, values, and personality traits shape both romantic and professional relationships, and discover practical strategies for fostering self awareness and making healthier decisions. Through real-life stories and proven research, we uncover actionable insights that empower us to build stronger connections with ourselves and others. Join us as we unlock the formula for meaningful relationships and personal fulfillment in this thought-provoking conversation. Timestamps:
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| Evidence-Based Self-Regulation Skills for Teens & Adults | Dr. Kathy Wu | Ep. 128 | 12 Nov 2025 | 00:54:51 | |
In this episode, we sit down with Dr. Kathy Wu to explore the transformative power of self-regulation and resilience in both teens and adults. We discover practical, evidence-based strategies for managing emotions, building stronger relationships, and fostering personal growth—whether we're parents, leaders, or simply looking to better understand ourselves. With insights grounded in real-life experiences and proven therapeutic approaches, we uncover the value of shifting from control to curiosity, engaging in empathic confrontation, and leveraging problems as powerful opportunities to grow. Walk away with actionable tools to positively impact your home, work, and community conversations. Timestamps:
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| Maintain a Learning Mentality While Chasing Mastery | Emmanuel Manolakakis | 05 Nov 2025 | 01:04:25 | |
In this episode, we journey into the transformative lessons drawn from martial arts, personal growth, and mastering our own potential with Emmanuel Manolakakis. We explore the power of distilling real wisdom from collected knowledge, the significance of patience and self-control, and the remarkable difference between happiness and fulfillment. Through engaging stories and practical advice, we uncover how embracing pressure, focusing on what we can control, and developing our authentic selves can lead to lasting success—both on and off the mat. Timestamps:
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| How to Balance Authenticity and Sales with Social Media | Cassandra D'Alessio | 29 Oct 2025 | 00:55:10 | |
In this episode, we have the pleasure of exploring the power of authentic communication and strategic storytelling with marketing expert Cassandra D'Alessio. We dive into the importance of taking control of our own narrative, differentiating between branding, sales, and marketing, and infusing authenticity into all facets of our messaging. Through Cassandra’s practical advice and real-world examples, we discover how to turn words into strategy, build trust, and create lasting relationships in both business and personal conversations. Join us as we uncover valuable lessons on patience, consistency, and audience understanding that elevate our communication and help us stand out in a noisy marketplace. Timestamps: (00:00) - Introducing Cassandra D’Alessio and her expertise in B2B marketing and branding. (04:09) - Importance of taking control of your own story online. (06:02) - Balancing authenticity without sounding salesy or cheesy. (09:54) - Clarifying the differences between sales, brand, and marketing. (13:44) - Explaining why consistency in messaging matters across all channels. (16:11) - Turning words into effective communication strategy. (22:21) - How writing shapes Cassandra’s communication approach and perception. (34:21) - Lessons from Cassandra’s book on launching a business as a female entrepreneur. (41:30) - Teaching college students and applying those lessons to business clients. (46:22) - Role of imagery in stopping the scroll and engaging audiences online. Links and Resources:
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| Improve Decision Making for Better Outcomes | Greg Dinkin | Ep. 125 | 22 Oct 2025 | 01:05:06 | |
In this episode, we dive into the science and strategy of decision-making with expert decision coach Greg Dinkin. We explore how focusing on decisions rather than outcomes can transform our approach to challenges, drawing on lessons from poker, executive coaching, and practical psychology. Through empowering questions, forward-thinking strategies, and real-world examples, we discover the mindset and habits that set winners apart. Join us as we uncover actionable tools for making better choices, handling pressure, and creating lasting success in both our professional and personal lives. Timestamps:
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| Discover How Humor Can Be Learned and Harnessed in the Workplace | Andrew Tarvin | Ep. 124 | 15 Oct 2025 | 01:02:36 | |
In this episode, we dive into the transformative power of humor in the workplace with comedian, author, and consultant Andrew Tarvin. We explore the science and art behind humor, distinguish between comedy and everyday levity, and reveal seven essential humor competencies that anyone can learn to drive engagement and effectiveness. From practical techniques like the comic triple to strategies for reading the room and staying appropriate, we uncover valuable ways that humor boosts problem-solving, increases connection, and creates a true competitive advantage. Join us as we unlock actionable insights to elevate our professional relationships, productivity, and everyday interactions through the skillful use of humor. Timestamps:
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