Thermal vs Economic Balance for HVAC Techs to Maximize Heat Pump Performance with Jim Fultz Part 1
Thursday, October 30, 2025 • Duration 22:05
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Jim Fultz, National Technical Training Manager at Copeland and a former Emerson trainer. Jim explains the concepts of thermal and economic balance points in heat pump systems, breaking down how each affects system performance and efficiency. He walks through how to calculate these balance points using real examples, showing when a heat pump needs backup heat. Jim also discusses how the Sensi Touch 2 thermostat helps manage these settings by letting users program exact switch-over points. His advice gives techs the tools to improve system setup and avoid costly service calls.
In this episode, Jim Fultz explains the difference between thermal and economical balance points in heat pump systems. He shows how thermal balance is about the heat pump's ability to meet a home's heating load as outdoor temperatures drop, while economical balance relates to energy cost and efficiency. Jim uses real examples to show how to calculate these points and why getting them right matters. He also talks about using tools like the Sensi Touch 2 thermostat to set and control balance points. His tips help contractors design better systems and avoid performance issues during cold weather.
Expect to Learn:
What thermal and economic balance points mean in heat pump systems.
How to calculate a balance point using load and capacity data.
Knowing the thermal balance point helps avoid cold-weather failures.
How the Sensi Touch 2 thermostat helps control backup heat use.
Why balance point planning improves system performance and customer comfort.
Episode Highlights:
[00:00] - Intro to Jim Fultz in Part 01
[02:45] - Thermal vs Economical Balance Point Basics
[08:58] - Real-World Dual Fuel Setup and Testing to -9.5°C
[12:40] - Backup Heat Lessons and Understanding Balance Points
[17:40] - Using Sensi Touch 2 to Set and Control Balance Points
HVAC Business Series for Technicians Ready to Launch Smarter with Furman Haynes
Monday, October 27, 2025 • Duration 27:34
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Furman Haynes, Co-Founder of WorkHero. They discuss the challenges and rewards of starting and running a small HVAC business. Furman explains how new business owners often struggle with administrative tasks, financial management, and marketing. They talk about the importance of learning business practices while balancing fieldwork and how automation and processes can help owners save time and grow. Furman also shares how WorkHero supports small contractors with solutions to improve their business operations.
Furman talks about the struggles small HVAC business owners face, especially with managing administrative work and finances. He explains how learning business skills while handling fieldwork can be overwhelming. Furman says that building strong processes and using automation can save time and help businesses grow. He shares how WorkHero supports contractors by simplifying tasks and improving business operations. His goal is to help owners work smarter, save time, and build successful, efficient businesses.
This episode discusses the challenges of starting an HVAC business. Furman explains how new business owners often struggle with administrative tasks and managing finances. He shares how learning business practices while balancing fieldwork can be tough. Furman also talks about how processes and automation can help owners save time and grow their businesses. His focus is on helping new owners work smarter and build stronger operations.
Expect to Learn:
How small HVAC business owners can overcome administrative and financial challenges.
Why balancing fieldwork with business tasks can be overwhelming for new owners.
How automation and processes can save time and help businesses grow.
Tips on managing business operations and improving efficiency with WorkHero.
How building strong systems leads to smarter work and more successful businesses.
The Press Fitting Tool for HVAC Techs to Save Time on Installs & Repairs - Jessica Slaughter Part 2
Sunday, October 19, 2025 • Duration 20:43
In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his discussion with Jessica Slaughter, Marketing Manager at RLS Rapid Locking System, about the growing use of press fittings in the HVAC industry. They talk about common pushbacks like tool cost and trust in the technology, and how RLS is working to address these concerns. Jessica explains how press fittings save time, improve safety, and are being used in everything from homes to data centers worldwide. This episode gives HVAC pros useful insights into the benefits and future of press technology.
Gary and Jessica talk about how press fittings are changing the HVAC trade by saving time, cutting labor, and reducing fire risks. Jessica shares how RLS is working to make tools more affordable and fittings easier to get, while expanding their product line to help techs stay with press. They discuss common concerns like cost and trust, and how the press is now used in homes, data centers, hotels, and more. Jessica also explains how global use is growing and why education is key. They end with a fun idea to show press vs. braze speed in a live challenge.
Expect to Learn:
How press fittings save time and lower labor costs.
Why tool cost and trust are key barriers to adoption.
Press fittings are being used across the HVAC industry.
How RLS is improving fitting availability and product range.
Why Press is a strong option for service work and tight job sites.
Episode Highlights:
[00:00] - Intro to Jessica Slaughter in Part 02
[01:59] - Press vs. Braze Speed Challenge Idea
[03:38] - Showing Time Savings and Proper Brazing Prep
[05:01] - Main Pushbacks: Tool Cost and Trust Over Time
The RLS Revolution in HVAC That's Dividing Techs and Changing Installs with Jessica Slaughter Part 1
Friday, October 17, 2025 • Duration 18:45
In this episode of the HVAC Know It All Podcast, host Gary McCreadie sits down with Jessica Slaughter, Marketing Manager at RLS Rapid Locking System. Jessica discusses the benefits of using press fittings in HVAC and refrigeration, explaining how they provide a safer, faster, and more efficient alternative to brazing. She shares insights into common mistakes technicians make when using press fittings, particularly the importance of proper preparation, cleaning, and deburring. Jessica also highlights the durability of RLS press fittings and their ability to withstand high pressures, ensuring long-term reliability in the field. Her advice helps contractors improve their processes and enhance customer satisfaction.
In this episode, Jessica highlights how press fittings offer a faster, safer alternative to brazing in HVAC and refrigeration systems. She emphasizes the importance of proper preparation, cleaning, and deburring to prevent leaks and ensure a solid press. By using the right tools and following the correct process, common mistakes can be avoided, leading to improved system performance. Jessica also discusses how educating technicians and using quality equipment can boost reliability and customer satisfaction, helping contractors achieve high-quality, long-lasting installations.
Expect to Learn:
How press fittings offer a safer, faster alternative to brazing.
Why is proper preparation and cleaning essential to avoid leaks?
How using the right tools ensures a solid press and reliable systems.
Common mistakes technicians make and how to avoid them.
Why educating technicians leads to better results and happier customers.
Episode Highlights:
[00:00] - Intro to Jessica Slaughter in Part 01
[02:28] - Longevity and Reliability of RLS Press Fittings
How E-Commerce Is Replacing HVAC Supply Counters and Changing the Trades with Kaytee Gray
Thursday, October 9, 2025 • Duration 34:32
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Kaytee Grey, VP of Fulfillment Operations at SupplyHouse, previously Head of Demand Planning. They talk about the shift from brick-and-mortar stores to online parts buying in the trades. Kaytee explains how e-commerce makes it easier and faster to find and order the right parts, helping techs get what they need with less hassle. They discuss how online shopping saves time, gives more product info, and lets techs take control of their orders. Kaytee also talks about how SupplyHouse supports both new and traditional buyers and how the industry is slowly moving toward a more digital future.
Kaytee talks about how buying HVAC parts online helps techs save time and avoid mistakes. She explains that e-commerce gives fast access to detailed info, so techs can choose the right parts and trust what they get. Kaytee says this shift helps techs work faster, lowers stress, and gives them more control. She also shares how online tools, search options, and product pages make it easier to find what's needed. Her goal is to help techs get parts quicker, do better work, and keep customers happy with fewer delays.
This episode talks about how HVAC parts buying is changing. Kaytee explains how online shopping makes it easier to find the right parts fast. She shares how e-commerce helps techs save time, avoid mistakes, and get more done. Kaytee also talks about how detailed product info and search tools give techs more control. Her focus is on helping techs work smarter, speed up jobs, and keep customers happy.
Expect to Learn:
How online parts buying helps techs save time and reduce mistakes.
Why detailed product info makes choosing the right part easier.
How e-commerce puts techs in control of their own orders.
Tips on using search tools to quickly find what you need.
Why fast, easy ordering leads to better work and happy customers.
How HVAC Pros Can Electrify Everything & Reduce 90% of Installation Mistakes with Nate Adams Part 2
Thursday, October 2, 2025 • Duration 21:49
In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Nate Adams, Co-Founder at Phantasm and Founder at Nate the House Whisperer, about electrifying homes and the benefits of heat pumps, solar, and other electric technologies. They discuss how these systems improve comfort, lower costs, and offer better reliability compared to traditional methods. Nate also shares why many HVAC installations fail due to poor practices and the importance of proper sizing and installation. This episode offers valuable tips for HVAC pros to enhance their work and customer satisfaction.
Gary and Nate talk about the benefits of electrifying homes with systems like heat pumps, solar, and induction stoves. Nate explains how these electric options are more reliable, cheaper, and provide a better experience for homeowners. They discuss why proper installation and system sizing are key to avoiding mistakes and ensuring long-term performance. Nate shares tips for HVAC pros, emphasizing the importance of understanding and experiencing the systems themselves. They wrap up by highlighting how focusing on quality installs can lead to satisfied customers and fewer callbacks.
This episode is packed with useful advice on electrifying homes and improving HVAC installs. Nate and Gary discuss how heat pumps, solar, and other electric systems offer better comfort, lower costs, and greater reliability. They explain why system sizing and proper installation are key to success. Nate shares tips for HVAC pros on how to enhance their work by understanding and experiencing these systems firsthand. This episode helps techs boost their installs, customer satisfaction, and overall service with smart practices and practical tools.
Expect to Learn:
How heat pumps and solar improve comfort and save money.
Why system sizing and installation are crucial for success.
The value of hands-on experience with HVAC systems.
How HVAC Pros Replace Gas and Maximize Comfort with Load-Matching Heat Pumps with Nate Adams Part 1
Monday, September 29, 2025 • Duration 28:20
In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with Nate Adams, Co-Founder at Phantasm and Founder at Nate the House Whisperer. Nate explains how heat pumps provide unmatched comfort by adjusting to the home's needs and running efficiently. He talks about the importance of system sizing, load matching, and radiant temperature for better comfort and energy savings. Nate shares his experiences with different heat pump systems, the importance of proper equipment, and how it can make homes more comfortable year-round. His advice helps contractors improve installations and customer satisfaction.
Nate explains how heat pumps can deliver great comfort by adjusting to a home's needs. He talks about how systems that match the load and temperature of the house run more efficiently and save energy. Nate shares how using the right equipment and proper sizing helps improve comfort and avoid issues. He emphasizes how radiant temperature, system matching, and load calculations can boost customer satisfaction. The goal is to help contractors improve installations and close more deals with smart, reliable tools.
This episode focuses on heat pumps and system comfort. Nate explains how adjusting systems to match a home's needs improves efficiency and comfort. He talks about the importance of proper sizing, radiant temperature, and load matching. Nate also shares how using the right equipment and focusing on customer comfort can lead to better results and more sales.
Expect to Learn:
How heat pumps improve comfort by adjusting to home needs.
Why proper sizing and load matching are key for energy savings.
How radiant temperature impacts overall comfort.
Tips for selecting the right equipment to meet customer needs.
Why focusing on comfort helps build trust and close more sales.
How HVAC Contractors Can Stop Oversizing & Close More Deals Using LaserCalc - Andrew Barton Part 2
Thursday, September 25, 2025 • Duration 18:55
In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his chat with Andrew Barton, CEO of AirMatch, Arenberg, Imogen Technologies LLC, and CFM Equipment Distributors. They discuss the Laser Calc tool and how it helps techs and contractors do fast and easy load calculations, both room-by-room and block load. Andrew explains how these tools save time, improve system sizing, and make proposals more accurate and professional. They also discuss why AirMatch isn't ACCA-approved and why that doesn't mean it's less reliable. This episode gives real tips for techs looking to stand out with better system design.
Gary and Andrew talk about how using load calculations, like room-by-room or block load, can help size HVAC systems the right way. Andrew explains how Laser Calc saves time, makes proposals fast, and helps techs show real value to customers. They also go over the mobile app version, which is great for quick jobs in the field. Andrew shares why AirMatch isn't ACCA-approved and how it's still trusted and based on industry standards. They wrap up by showing how better tools can lead to better system design and happier customers.
This episode is full of helpful tips on HVAC load calculations, system sizing, and customer service. Andrew and Gary explain how using tools like Laser Calc and AirMatch can make work faster and more accurate. They talk about using room-by-room or block loads and how techs can build custom systems and quotes in minutes. They also explain why being ACCA-approved isn't everything. This episode helps techs improve their installs, sales, and service with smart tools and simple steps.
Expect to Learn:
How HVAC Contractors Use Load Calc & AHRI Quotes to Boost Sales Ethically with Andrew Barton Part 1
Monday, September 22, 2025 • Duration 20:39
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Andrew Barton, CEO of AirMatch, Arenberg, Imogen Technologies LLC, and CFM Equipment Distributors. Andrew explains how AirMatch helps HVAC contractors build and price systems on-site using tools like Laser Calc for quick and detailed load calculations. He shares how the software helps customize equipment setups, match AHRI data, and get accurate prices fast. Andrew also talks about why proper sizing, system matching, and customer involvement lead to better sales and comfort. The goal is to help contractors close more deals with tools that are smart, fast, and easy to use.
Andrew explains how AirMatch helps HVAC pros design and sell systems directly in the home. He talks about tools like Laser Calc, which helps size equipment right by doing quick load calculations. Andrew also covers how the software uses your own price sheets and equipment info to give instant, accurate quotes. He explains how picking the right system parts and matching them properly improves comfort, saves time, and builds trust with customers. The goal is to help contractors close more sales with tools that are simple, smart, and made for today's HVAC needs.
This episode highlights HVAC sales and system design using AirMatch. Andrew explains how tech like Laser Calc helps size equipment fast and right. He talks about customizing quotes using real prices and matched systems. Andrew also shares tips on showing customers value, building trust, and closing more deals with clear, quick proposals.
Expect to Learn:
How AirMatch helps HVAC pros design and price systems fast.
The Truth About Air Mixing and UV for HVAC Pros to Boost Performance with John Ellis Part 2
Thursday, September 18, 2025 • Duration 19:49
In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his discussion with John Ellis, a Product Ambassador at Dust Free, LP, an Instructor at Amana/Goodman/Dakin, and a Field Service Trainer at The New Flat Rate, Inc, on air quality, system design, and the role of UV lights in HVAC systems. In Part 02 of their talk, Gary and John explore the importance of air mixing, static pressure, and system performance. They break down how proper air distribution and good filtration can improve efficiency and comfort. They also dive into UV lamp use and its effectiveness in residential applications, offering practical insights for technicians on balancing technology with system design.
John and Gary discuss the importance of air mixing in HVAC systems and how it affects air quality and comfort. They explain how poor air circulation can lead to stagnant pockets of air, causing pollutants to build up. John shares how using ceiling fans or proper system design can help improve air movement. They also talk about the impact of static pressure on airflow and how to balance it when designing systems. Finally, John gives his thoughts on UV lamps in HVAC systems, explaining why they can be useful but may not always be the best solution.
This episode is packed with practical HVAC tips, air quality insights, and expert advice on system design. It helps techs understand the importance of air mixing, managing static pressure, and improving airflow. John and Gary also share their thoughts on UV lamps and how they can be useful in certain situations. This episode is all about using the right techniques to improve system efficiency and comfort while making informed decisions.
Expect to Learn:
The role of air mixing in improving HVAC comfort and air quality.
How static pressure affects airflow and system performance.
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