Hospitality Net Podcast Series – Details, episodes & analysis

In this HNtv INSIDERS conversation, Simone Puorto and Adam Mogelonsky explore how artificial—or “alien”—intelligence is reshaping hospitality, showing that AI goes far beyond an everyday “tool.” From conversational reporting and data integration to new guest-segmentation strategies (such as catering to wellness-focused “gray nomads” and intermittent fasters), the two experts explain why it’s crucial for hoteliers to adapt their tech stack, rethink F&B offerings, and adopt hyper-personalized service. Their discussion reveals how liberating managers from menial data tasks frees them to reimagine commercial strategies, design more profitable room types, and anticipate lifestyle changes—ultimately painting a future where harnessing AI’s pattern recognition powers drives both revenue growth and a richer guest experience.

About Hospitality Net

For more than 25 years, Hospitality Net has been at the center of the global hotel and hospitality industry. Over this time, it has built a unique and trusted ecosystem where professionals come to share knowledge, insights, and perspectives. As a neutral and independent platform, Hospitality Net is respected by industry leaders worldwide for providing reliable information and a space where diverse voices in hospitality can be heard. Visit hospitalitynet.org.

In this [AI augmented] discussion, Ian Millar of EHL and Terence Ronson of Pertlink examine the integration of advanced technologies like spatial computing and AI in hospitality, noting a gap between tech potential and current industry practices. Millar stresses that many leaders must be more tech-savvy to implement these innovations effectively.

 The conversation highlights the need for updated hospitality curricula emphasizing tech skills and hands-on learning to prepare students for a tech-driven future. Beyond education, they discuss how technology can improve employee experiences, making hospitality more appealing to new talent. Ultimately, Millar and Ronson envision a future where technology enhances the human touch, enabling richer guest interactions and a more satisfying work environment.

About Hospitality Net

For more than 25 years, Hospitality Net has been at the center of the global hotel and hospitality industry. Over this time, it has built a unique and trusted ecosystem where professionals come to share knowledge, insights, and perspectives. As a neutral and independent platform, Hospitality Net is respected by industry leaders worldwide for providing reliable information and a space where diverse voices in hospitality can be heard. Visit hospitalitynet.org.

In this episode, host Simone Puorto sits down with Pablo Castillo, Chief Technology Officer at Chain4Travel since May 2022. Before this role, Pablo dedicated a decade to Hotelplan Group, transitioning from Chief Information Officer to Director of Projects and Business Consulting from November 2011 to October 2021. Before his tenure at Hotelplan Group, Pablo was a pivotal part of the Kuoni Travel Group, where he led as the Head of Data Setup at the Production Hub in Zurich from January 2010 to October 2011. Chain4Travel is a company charting the course for the future of travel through digital innovation, leveraging the power of the Camino Network. This platform encourages businesses to embrace the rapid evolution of technology, particularly web3 technologies, ensuring they remain competitive and relevant in today’s fast-paced digital landscape. Don’t miss out on this opportunity to learn how decentralization is reshaping the future of travel!

Pablo Castillo - CTO @ Chain4Travel
https://chain4travel.com/
https://www.linkedin.com/in/pablo-castillo-c4t/

About Hospitality Net

For more than 25 years, Hospitality Net has been at the center of the global hotel and hospitality industry. Over this time, it has built a unique and trusted ecosystem where professionals come to share knowledge, insights, and perspectives. As a neutral and independent platform, Hospitality Net is respected by industry leaders worldwide for providing reliable information and a space where diverse voices in hospitality can be heard. Visit hospitalitynet.org.

In this episode, host Simone Puorto sits down with Aljoša Ota, the Director for the Italian market at the Slovenian Tourist Board. Together, they delve into the topic of hidden travel gems and discuss Non-Fungible Tokens (NFTs) and blockchain technology, explaining what they are and how they can be employed to promote tourism in a region. This captivating conversation provides a deep dive into the innovative convergence of NFTs and destination marketing, so be sure not to miss it!

Aljoša Ota on Linkedin - Slovenian Tourist Board

About Hospitality Net

For more than 25 years, Hospitality Net has been at the center of the global hotel and hospitality industry. Over this time, it has built a unique and trusted ecosystem where professionals come to share knowledge, insights, and perspectives. As a neutral and independent platform, Hospitality Net is respected by industry leaders worldwide for providing reliable information and a space where diverse voices in hospitality can be heard. Visit hospitalitynet.org.

In this episode, host Simone Puorto sits down with Arul Prakash, the Founder and CEO of Buk Technology. They delve deep into the workings of BUK protocol, a groundbreaking tokenization platform designed to revolutionize the hotel inventory management system. Arul explains how converting hotel room bookings into NFTs (Non-Fungible Tokens) and tokenizing them can not only create a liquid market but also facilitate easier access to inventory, enhance the transparency of the distribution chain, and enable better control over prices. Don't miss this engaging conversation that explores the cutting-edge intersection of blockchain technology and the hospitality industry!

Arul Prakash
https://www.linkedin.com/in/arulprakash/

About Hospitality Net

For more than 25 years, Hospitality Net has been at the center of the global hotel and hospitality industry. Over this time, it has built a unique and trusted ecosystem where professionals come to share knowledge, insights, and perspectives. As a neutral and independent platform, Hospitality Net is respected by industry leaders worldwide for providing reliable information and a space where diverse voices in hospitality can be heard. Visit hospitalitynet.org.

This discussion is a collaborative effort between Pertlink and the Bookallil Advisory and provides practical advice for technology vendors on effectively selling their products to the hotel industry. The episode, part of a more extensive series focusing on different tech topics, outlines a list of "do's" and "don'ts" for tech salespeople to consider. These guidelines are based on Martin and ’Terence’s decades of experience managing technology deployment across hotels in the Asia-Pacific region and aim to help vendors successfully navigate the complexities of the hospitality industry. The advice focuses on understanding hotel business needs, demonstrating the benefits of the technology, and highlighting the positive impact it can have on guest experience, operational efficiency, and the hotel's bottom line.

About Hospitality Net

For more than 25 years, Hospitality Net has been at the center of the global hotel and hospitality industry. Over this time, it has built a unique and trusted ecosystem where professionals come to share knowledge, insights, and perspectives. As a neutral and independent platform, Hospitality Net is respected by industry leaders worldwide for providing reliable information and a space where diverse voices in hospitality can be heard. Visit hospitalitynet.org.

This conversation explores Accor's new purpose statement, "Pioneering the art of responsible hospitality, connecting cultures with heartfelt care". The speakers examine the statement's four pillars - the art of hospitality, responsible hospitality, connecting cultures, and heartfelt care - and discuss how Accor plans to achieve them. They analyse Accor's initiatives to promote sustainability, connect guests with local communities, empower employees, and create a more equitable work environment. The conversation concludes by reflecting on Accor's potential to be a force for good in the world, considering the broader impact of business on society.

About Hospitality Net

For more than 25 years, Hospitality Net has been at the center of the global hotel and hospitality industry. Over this time, it has built a unique and trusted ecosystem where professionals come to share knowledge, insights, and perspectives. As a neutral and independent platform, Hospitality Net is respected by industry leaders worldwide for providing reliable information and a space where diverse voices in hospitality can be heard. Visit hospitalitynet.org.

The sources discuss the potential impact of generative AI on the search advertising landscape. While traditional cost-per-click (CPC) models have long been dominant, the emergence of AI-powered search engines, such as Perplexity, raises questions about the future of click-based advertising. The shift towards generative AI may lead to a decrease in clicks as users find answers directly within search results, leading to a potential move towards cost-per-mille (CPM) models. Experts offer diverse opinions on the transition, with some suggesting a gradual shift towards CPM, while others argue that CPC models will continue to play a significant role. Regardless of the future trajectory, there is a consensus that marketers must adapt to the evolving landscape by focusing on creating high-quality content, diversifying traffic sources, and experimenting with new pricing models.

About Hospitality Net

For more than 25 years, Hospitality Net has been at the center of the global hotel and hospitality industry. Over this time, it has built a unique and trusted ecosystem where professionals come to share knowledge, insights, and perspectives. As a neutral and independent platform, Hospitality Net is respected by industry leaders worldwide for providing reliable information and a space where diverse voices in hospitality can be heard. Visit hospitalitynet.org.

The HOTEL Yearbook Technology 2024 delves into the transformative power of data in the hospitality industry, exploring how the "everything-data decade" is reshaping the landscape. This year's edition emphasizes the surge of data-focused innovations and products with open architectures for seamless data exchange and micro-applications embedded in diverse tech stacks. As data, often dubbed "the new oil", becomes pivotal for hotels to refine brand identities and the struggle to offer hyper-personalized services, it also plays a critical role in managing labor and energy resources efficiently. The publication provides essential insights and recommendations into harnessing data for superior service delivery, agile resource optimization, robust data security, and crafting extraordinary guest  experiences.

About Hospitality Net

For more than 25 years, Hospitality Net has been at the center of the global hotel and hospitality industry. Over this time, it has built a unique and trusted ecosystem where professionals come to share knowledge, insights, and perspectives. As a neutral and independent platform, Hospitality Net is respected by industry leaders worldwide for providing reliable information and a space where diverse voices in hospitality can be heard. Visit hospitalitynet.org.

In this episode, host Simone Puorto sits down with Michael Ros, the visionary CEO and Co-founder of Sleap.io. Sleap.io stands out in the hospitality industry as a cutting-edge blockchain-based hotel booking platform that offers superior rates, incorporates advanced AI search tools, and supports cryptocurrency payments. Utilizing blockchain technology, Sleap.io crafts and delivers unique, personalized offers to users' digital wallets. 

Michael Ros embarked on his entrepreneurial journey at 18 and has been a trailblazer as a digital native, serial entrepreneur, and ardent optimist. His former venture, Bidroom, marked his foray into the travel sector as the world's inaugural membership-based travel community and booking platform. This endeavor was a testament to his enthusiasm for technology, travel, and hospitality, underscoring his commitment to innovation and boundary-pushing. 

A seasoned speaker, Michael has shared his insights at over 50 international conferences, advises startups, and is recognized as an expert in the hospitality industry. Tune in to this episode for a chance to absorb Michael's rich insights and experiences in this rapidly evolving sector!

Michael Ros, CEO and Co-founder, Sleap.io
https://sleap.io/
https://www.linkedin.com/in/michaelros1/

About Hospitality Net

For more than 25 years, Hospitality Net has been at the center of the global hotel and hospitality industry. Over this time, it has built a unique and trusted ecosystem where professionals come to share knowledge, insights, and perspectives. As a neutral and independent platform, Hospitality Net is respected by industry leaders worldwide for providing reliable information and a space where diverse voices in hospitality can be heard. Visit hospitalitynet.org.