High Reliability, The Healthcare Facilities Management Podcast – Details, episodes & analysis

The Healthcare Facilities Network welcomes Donya Brown, Regional Director of Facilities & Support Services, Mount Carmel Health System, Columbus, OH to the airwaves.

Donya's journey with the five-hospital system began in the depths of the Covid pandemic. We look back to that time as Donya discusses some of the challenges he faced as he began with a new system, in a new state, in a challenging time for all leaders, never mind new leaders. 

Topics discussed include:

* Creating a net of psychological safety
* Balancing the hospital's hustle culture
* Intentional communication
* Tyranny of the Now
* Prioritizing employee development
* Changing department culture one win at a time
* Pivoting from Biology to Facilities
* Working in "The Complaint Department"

As always, thank you for listening!

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Or send an email to pmartin@cref.com

Back in the early 2000's Skip Smith was an employee of Catholic Health Initiatives (CHI). From his role in facilities management leadership, he built one of the nation's most accomplished and enduring Facilities Management / Support Services departments. At the time, CHI had roughly 80 member hospitals.

Skip, now a Senior Consultant at MSL Healthcare joins the Healthcare Facilities Network to discuss the department's formation. He is joined by three men he hired, three men who now lead departments of their own at CommonSpirit Health; the roots of CommonSpirit are found in CHI and Dignity Health.

Join Tim Livesay, Brian Symmonds, and Andy Woommavovah as they join Skip to talk about their experiences forming the department.

00:00 Introduction
04:07 Why this episode? 
17:44 Taking a risk on EVS
22:27 A seat at the meeting table for the "Non-believers" 
24:00 Proceed until apprehended 
45:46 Sustaining culture 

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High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.

In a show that is repurposed from our Healthcare Facilities Network, we welcome  Dr. Steven Call, Assistant Professor at Washington State University and the Founder of Built Environment Resources. With a focus on healthcare facilities management, Steve has dedicated his career to discovering and innovating concepts and tools to address the most critical issues impacting healthcare facilities management. 

Steve's expertise and authorship were instrumental in the creation of IFMA's recent "North American Medical Center Facility Support Services Benchmarking Report." In this episode, we discuss the survey, specifically:

* Research challenges
* Laundry, FTEs, and square foot comparison
* Aging infrastructure and deferred maintenance
* FTE calculation
* The best predictor for an accurate FTE count
* Comment on salaries and staffing
* Compliance as a percentage of facility management budget.  
* Benchmarking concerns and capital planning
* Changing expectations for FM leaders
* Utility expenses by location

As always, thank you for listening. 

Check us out at https://cref.com

Or send an email to pmartin@cref.com

High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.

As a Director, one of the toughest decisions you may face is whether or not to evacuate a hospital in an emergency situation, like an equipment failure on a warm summer day. John Crouch, Executive Director of Facilities at AdventHealth in Wesley Chapel, FL, faced this exact scenario. In this podcast episode, John shares how employee autonomy played a crucial role in creating a positive outcome for the hospital. 

Tune in to learn more about John's leadership journey, including his time in the Marine Corps, and why hesitation can be detrimental to seizing opportunities. Other topics discussed include:

• Dealing with stress
• Letting go 
• The role of the Drill Instructor
• Hesitation kills opportunity
• A Chiller emergency
• Acting with autonomy
• Instilling a customer service approach
• Delivering bad news 
• Employee self-worth
• "We mentor and teach each other"
• A path from the Marine Corps to healthcare facilities

As always, thank you for listening.

This episode debuted on the Healthcare Facilities Network. Please check out the Network and subscribe for more healthcare facilities management content.

Check us out at https://cref.com

Or send an email to pmartin@cref.com

The  @HealthcareFacilitiesNetwork  was talking with a colleague and they said to us, "Why don't you record an episode about the JFK assassination." This really is not what we do here at the Network until we thought, what if we cover it from the perspective of the Director of Facilities Management and the Director of Emergency Management? So that is what we did; what was the impact on @ParklandMemorialHospital  Facilities Department when JFK fatefully visited Dallas in November 1963?

Thanks to our guests David Neely (Maine Medical Center) and Jeffrey Henne (University of Pennsylvania Health) for taking on those roles at Parkland, circa 1963.

Pre-planning and a Secret Service visit
November 21, 1963
November 22, 1963 and what are FM and EM doing?
Social unrest and the role of FM and EM
The Secret Service takes over
Managing your team in crisis  
Staff morale
The media

As always, thank you for listening! 

Check us out at https://cref.com

Or send an email to pmartin@cref.com

High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.

The results of Gosselin/Martin Associates Annual Fall Survey 2023 showed that a large majority of healthcare facilities management professionals are concerned about meeting the Department of Health and Human Services "suggestion" to reduce their emissions by half by 2030.

Our guests Jim Campoli, Senior Director Operations & Services,  Matheny Medical and Educational Center, Peapack, NJ;  Clayton Smith, Senior Vice President of Facilities Management at Children's Health, Dallas, TX; and Mark Yerrick, Vice President of Facilities & Real Estate, Care New England, Providence, RI, discuss the impact of sustainability and decarbonization on their facilities and departments.

Topics covered include:

06:40 Healthcare facilities management and the human element
13:17 Sharing the survey results
20:30 What happens when the power goes out in your hospital
28:18 The facilities voice at the sustainable table, and educating senior leadership

And more!

As always, thank you for listening.

This episode debuted on the Healthcare Facilities Network. Please check out the Network and subscribe for more healthcare facilities management content.

Check us out at https://cref.com

Or send an email to pmartin@cref.com

High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.

The @HealthcareFacilitiesNetwork welcomes Skanda Skandaverl to the Network. Skanda began his tenure as the American Society for Healthcare Engineering (ASHE) President in January 2024. 

Skanda is the Division Director of Facilities Management, Energy, and Infrastructure, Midwest, at CommonSpirit Health. Skanda's home base is Omaha, NE, and he has accountability for more than 30 hospitals in 4 states. 

Over the course of our episode, we discuss Skanda's interesting career path, his entry into healthcare, his goals as ASHE President, his belief that collaboration, not competition, is the future, and the challenges facing healthcare engineering. 

Thanks for listening.

Check out the https://www.youtube.com/@HealthcareFacilitiesNetwork

Check us out at https://cref.com

Or send an email to pmartin@cref.com

High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.

Today, we present two conversations we conducted with Adam Mayle,  Administrative Director of Facilities, Memorial Regional Hospital (Hollywood, FL), and President of the Florida Healthcare Engineering Association (FHEA) and Dann Boyer, Director of Facilities Operations at Sturdy Health (Attleboro, MA) and Membership Chair at the New England Healthcare Engineers Society (NEHES).

In this episode, we first hear from Adam. Prior to delivering our presentation "The Healthcare Facility Professional's Toolbox," we sat down to speak with Adam at FHEA's Fall Conference. We covered much ground, including:

* Rebuilding membership post-Covid;
* How FHEA networking helped to solve a state-wide oxygen issue;
* Camaraderie among healthcare facility management professionals;
* The impact that heavy employee workloads are having on Engineering Chapters.

Then, we hear from Dann, who joins us to discuss the challenges and opportunities of recruiting new members to Affiliated Chapters. Dann describes the benefit of NEHES' new Corporate Membership initiative and details his "big hairy audacious goal" for NEHES. 

Contact me if you are in an Engineering Chapter and want to record an episode. The Healthcare Facilities Network is willing and looking to promote the excellent work Chapters perform.

As always, thank you for listening.

Subscribe to the Healthcare Facilities Network

Check us out at https://cref.com

Or send an email to pmartin@cref.com

High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.

Stephen Carbery, President at Carbery Facilities Solutions LLC and former Vice President of Facilities, Design & Construction, and Real Estate at Yale New Haven Health joins us to discuss a multitude of healthcare facilities management topics, including:

* Transitions from the open ocean to a healthcare facilities career;
* How the elimination of middle management is hurting hospitals as they develop succession plans;
* How marítime colleges can be solutions to help alleviate some of the talent drain;
* Managing multiple generations and finding mission in your work.
* Keys to working in large, complex healthcare organizations;
* Methods to stay up to date and on top of ideas and trends in facilities management and construction;
* Implementing a data-driven approach, from scratch;
* Decarbonization and sustainability.

As always, thank you for listening.

Subscribe to the Healthcare Facilities Network

Check us out at https://cref.com

Or send an email to pmartin@cref.com

High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Healthcare Facilities Management (FM) function.

Some of the titles held by today's guest include Police Officer. School Teacher. Mechanical Engineer. Director of Facilities Management. TJC Life Safety Code Surveyor. Senior Director of Facilities Management & Support Services. Business Owner. Consultant. Mentor.   

So, the @HealthcareFacilitiesNetwork welcomes Larry Rubin, Founder of Rubin Healthcare Compliance LLC, Tampa. In today's episode, we discuss Larry's unique career journey to and in healthcare facilities, which has spanned over 30 years. 

• An exciting career path that led to healthcare;
• Some good things and some not-so-good things he has seen in the field, including oxygen cylinders, door wedges, and hall clutter; 
• Insight into how a surveyor will perceive a hospital's environment during the survey process, including verbal and non-verbal interactions;
• the adverse impact of short staff and layoff; 
• Larry's Top 5 LS and EC findings are based on his work with Rubin Healthcare Compliance.

As always, thank you for listening.

Subscribe to the Healthcare Facilities Network

Check us out at https://cref.com

Or send an email to pmartin@cref.com