Explore every episode of the podcast HBR IdeaCast

How do you know when to trust your previous experience in a transformation environment, and how do you know when to listen, observe, and adapt? Ron Johnson helped create the Apple Store and transform Target into a design-forward retailer. But when he brought his approach to JCPenney, his transformation failed. He explains why leaders shouldn't rely too heavily on data when they're trying to create something that hasn't been done before, how Steve Jobs used patience and diverse perspectives to drive innovation, and why great customer experiences depend on empowering employees to solve problems one customer at a time. Johnson also reflects on his experience at JCPenney, where he moved too quickly and underestimated how deeply employees and other stakeholders were invested in the company's existing way of doing business. He shares what he would do differently today—and why listening may be one of the most important skills a leader can develop. Johnson is the author of Shop Different: How Retail Revealed Apple's Genius.

AI is rapidly changing how top leaders communicate with employees, customers, boards, and each other. In episode 2 of a special four-part series on how AI is changing leadership, we explore how executives can use AI to improve communication without outsourcing the thinking, judgment, and empathy that make it effective. Stanford professor Matt Abrahams and Zapier CEO Wade Foster discuss how leaders are using AI to synthesize information, structure ideas, prepare for difficult conversations, and rehearse for high-stakes moments. They also explain why leaders should be wary of letting AI write everything for them, how overreliance on AI can create a “comprehension gap,” and why preserving a distinctive human voice may become even more important as AI-generated communication becomes ubiquitous. Abrahams is the author of Think Faster, Talk Smarter and host of the podcast Think Fast, Talk Smart. Foster is the cofounder and CEO of Zapier, a software automation company.

Becoming CEO can look like the culmination of a career. But the skills that help someone rise to the top job aren't necessarily the ones that make them successful once they get there. Nitin Nohria, former dean of Harvard Business School, has spent three decades studying CEOs and working with new leaders as they adjust to the demands of the role. He says one of the biggest surprises for new CEOs is realizing that they can't—and shouldn't—run the company themselves. Instead, their job is to create the conditions for their leadership team to run it well. He also explains how CEOs can stay connected to their organizations, build the right leadership team, manage their boards, focus their time, and decide which emerging issues—including AI—actually deserve their attention. Nohria is author of The CEO: The Role, the Reality, the Responsibility.

The decisions leaders must make about AI today go far beyond what platforms to invest in: AI is changing organizational culture and leadership for good. In episode 1 of a special four-part series on how AI is changing leadership, we look at how the technology is changing how people interact at work, the new culture it is creating, and how leaders can get smart about talent management and strategy in this rapidly advancing world. Paula Goldman, Salesforce’s chief ethical and humane use officer, argues there's currently a big opportunity to redesign work around the complementary strengths of humans and AI. She explains how AI could reshape entry-level jobs and the development of future leaders, why companies need to rethink internal mobility and talent development, and how executives can prepare their organizations for an AI-powered workforce without sacrificing accountability, creativity, or trust. Goldman is the author of Manage the Machine: How to Harness Human-AI Collaboration at Work.

When the future feels increasingly out of our control, how can leaders and organizations make progress? University of Pennsylvania psychologist Martin Seligman, a pioneer in the study of optimism, resilience, and human flourishing, argues that the answer is agency: the belief that we can influence outcomes and create positive change. He defines agency as a combination of three capabilities: efficacy—the belief that you can achieve a goal now; optimism—the belief that you can achieve it in the future; and imagination—the ability to envision possibilities that don't yet exist. And he explains how leaders can cultivate these qualities in themselves and their organizations, how managers can help employees overcome catastrophizing, and what AI can—and can't—do when it comes to one of the most important human capabilities: imagination. Seligman is the author of Agency: The Psychological History of Human Progress.

When a company is small, maintaining a strong culture can feel relatively easy. But as organizations grow, layers of management, geographic distance, and pressure for efficiency can make it much harder to preserve what made the company special in the first place. Restaurateur Danny Meyer has spent decades figuring out how to do just that. He founded Union Square Cafe and built Union Square Hospitality Group, then helped scale Shake Shack from a single location in New York City into a global restaurant chain. Along the way, he’s learned that culture isn’t what happens when the CEO is in the room—it’s what happens when they’re not. He explains how he turned his philosophy of “enlightened hospitality” into a set of specific behaviors that employees can understand and practice. He discusses why companies should hire for both technical expertise and emotional skills, how to identify people with a high “hospitality quotient,” and why promotions are one of the most powerful tools leaders have for reinforcing culture. Meyer is the author of What Could Possibly Go Right? The Essential Journey to Scale an Enduring Culture.

How much does a leader actually matter to an organization’s success? We tend to credit CEOs, founders, and other powerful figures with shaping the institutions they lead, but historian Jared Diamond argues that we often underestimate the role of timing, circumstance, industry, and plain luck. Diamond explains his “Hamlet test,” which asks whether someone else could have achieved the same outcome or whether the leader was uniquely qualified to do it, and how it applies to many business leaders. He also explains why some leaders are able to seize a fleeting moment of opportunity, why founders can have an outsized influence on institutions, and why boards may overestimate the impact of replacing a struggling CEO. Diamond is author of Prophets, Profits, Coaches, and Kings: (When) Do Leaders Matter?

In today’s increasingly decentralized workplaces, leaders often need to get things done without having direct authority over the people they depend on. So how can you influence colleagues, clients, vendors, and even senior executives without simply telling them what to do? Pamela Meyer, founder and CEO of Calibrate, says the answer is learning to read the room—and understanding the informal networks, emotional dynamics, and hidden sources of power that shape decisions. She explains five paths to indirect influence: becoming an influence spotter, a backchanneler, a precision mover, a connector, and a pulse reader. Meyer also explains why the best influencers focus less on how they’re performing and more on what the people around them need. Meyer is the author of How to Read the Room: The Art and Science of Social Observation and the HBR article “Five Ways to Wield Influence When You Lack Authority.”

People are living longer, healthier lives than ever before. But many of our assumptions about executive careers—from climbing the corporate ladder to retiring at 65—haven't caught up. London Business School professor Lynda Gratton says we need a new way of thinking about work and life, and argues that traditional career paths are giving way to more flexible, multi-stage journeys that require greater personal agency, continuous learning, and a long-term perspective. She explains why leaders should think of their lives less as a ladder and more as a fabric they actively weave over time, and offers up practical advice for balancing productivity and personal well-being, preparing for career pivots before they're necessary, and developing the skills that will matter most in an AI-powered future. Gratton is the author of the upcoming book Living the 100-Year Life: How to build a career that lasts and a life you love.

Companies often build products for wealthy markets first and then try to adapt them for the rest of the world. But according to Dartmouth Tuck professor Vijay Govindarajan and MIT professor Amos Winter, designing for the toughest constraints first—whether that's affordability, portability, or limited infrastructure—can lead to products that perform better everywhere. They explain how leaders can identify high-impact opportunities, uncover customer needs through deep field research, and design solutions that balance performance with cost. They also discuss why organizational mindset—not technology—is often the biggest obstacle to global innovation, and where AI can (and can't) accelerate the design process. Together they wrote the book Global by Design: How to Create Innovations That Scale, Travel, and Transform.

In an era of constant disruption, successful turnarounds require more than a new strategy—they demand a new culture. Dan Schulman, former CEO of PayPal, came out of retirement to tackle the challenge of taking over the helm of Verizon as it entered the AI age. He explains how they needed to put customers—not engineering—at the center of the business, how he reshaped company culture, and what it really took to prepare employees for an AI-native future. He explains why leaders need to embrace change, invest in reskilling, and balance optimism about AI with honesty about the disruption it will bring.

What does it take to be a successful entrepreneur in today's uncertain world? How do you balance risk, decision-making, and curiosity? We’re sharing an episode from The Founder Mindset with Reza Satchu, the new podcast from Harvard Business School Foundry about what it truly takes to be a founder now. Hosted by Harvard Business School senior lecturer Reza Satchu, the show features intimate conversations with some of the world’s most successful entrepreneurs, including Reese Witherspoon, Kevin O’Leary, Galen Weston, and more. Satchu himself has built multiple high-profile companies and mentored thousands of students and founders as they start and scale ventures, and he pushes his guests to break down exactly how they commit, decide, and build for impact. In this episode, Tim Ferriss—entrepreneur, investor, bestselling author of The 4-Hour Workweek, and host of one of the world’s most influential podcasts—reflects on experimentation, calibrated risk-taking, decision-making under uncertainty, and why curiosity and learning have shaped nearly every chapter of his career. Listen to more episodes of The Founder Mindset with Reza Satchu, follow the podcast here: https://play.megaphone.fm/zbmkcqmbqhymul1logpega

To compete in business anywhere today, leaders at all levels need to learn about the culture and mindset that sets Chinese businesses apart. Stanford research fellow Dan Wang argues that they've built an edge that goes well beyond lower labor costs or government subsidies. He explains how dense manufacturing ecosystems, relentless internal competition, deep process knowledge, and an engineering-first mindset have helped these companies become global leaders; what those in the United States and Europe can learn from them; and where they still fall behind. Wang is author of the book Breakneck: China's Quest to Engineer the Future.

Most leaders are asking the same question about AI: Will it make their teams more productive—or slowly erode the very skills they're trying to build? In this special episode, as part of the recent HBR Leadership Summit 2026, University of Pennsylvania's Angela Duckworth says her long-standing research on grit—and the fact the most successful people aren't simply persistent, they stay committed to long-term goals while adapting their tactics as the world changes—is more relevant than ever in the age of generative AI. Rather than replacing human capability, she explains, AI can become a powerful coach that accelerates learning, if people treat it as something to learn from, not simply something that does the work for them. Duckworth’s new book is Situated: Find the People and Places That Bring Out Your Best.

What if the key to success in today's business world wasn't about making difficult decisions quickly—but about broadening the scope through which you make decisions? Leaders Alliance CEO Cornelia Choe and executive coach Marshall Goldsmith argue that being open to more perspectives can help leaders navigate an increasingly complicated world and lead better. They share their framework for this mindset shift, and examples of leaders who have done this well. Choe and Goldsmith are the authors of the book The Panoramic Leader: How Great Leaders See Differently.

How do you reinvigorate a legacy company without losing what made it great? In this special episode, as part of the recent HBR Leadership Summit 2026, AT&T CEO John Stankey shares how he refocused AT&T's strategy on connectivity and simultaneously transformed its culture. He explains how he encouraged team members to adopt a more customer-led, market-driven mindset, integrate AI to reshape their products and performance, and embrace in-person collaboration.

What does it take to succeed in an enterprise-level leadership role today? Michael Watkins, professor at IMD and author of the book The First 90 Days, says that the leap from functional or business line manager to a more senior position is tricker than ever owing to three factors: AI, geopolitical complexity, and compressed leadership pipelines. He explains what that means for executives aspiring to make the transition and outlines all the new skills and capabilities they need to rise to the top now. Watkins is author of the HBR article, "3 Forces Are Redefining the Transition from Manager to Leader."

How do you take a young, purpose-led company to the next level? In this special episode, as part of the recent HBR Leadership Summit 2026, The Honest Company CEO Carla Vernón shares how she leveraged the powerful reputation and loyal customers of the mission-driven consumer brand to turn the company around. Facing shrinking margins, limited cash, and growing pressure from Wall Street to consistently profit, Vernón worked to build trust, create a shared language for change, and help employees embrace new ways of working.

Many organizations are investing heavily in AI, but too few are asking the most important question: What problem are we actually trying to solve? Journalist and author Josh Tyrangiel argues that successful AI adoption has far less to do with choosing the right model and far more to do with identifying the right business challenge—and following through. He shares why executives should resist the pressure to become "AI-native" overnight and instead focus on targeted, high-impact problems where AI can create measurable value. He also offers practical advice on improving operations, communicating change across an organization, and avoiding the costly mistake of treating AI as a strategy rather than a tool, with examples from the healthcare sector and beyond. Tyrangiel is author of the book AI for Good: How Real People Are Using Artificial Intelligence to Fix Things That Matter.

How do you reinvent an 80-year-old company without losing what made it successful in the first place? In this special episode, as part of the recent HBR Leadership Summit 2026, Mattel CEO Ynon Kreiz explains how he transformed the iconic toy maker into an IP-driven entertainment company that creates movies, games, live experiences, and digital products alongside its toys. He shares how simplifying strategy, reshaping talent, and fostering a culture of innovation helped drive the company's turnaround, why AI is accelerating product development without replacing creativity, and what leaders can learn about managing change, protecting trusted brands, and building organizations that are ready for the future.

When the stakes are high and the clock is ticking, how do great leaders make the right call? Sports performance consultant Alan McCall and sports scientist Johann Bilsborough say that leaders can improve decision-making before, during, and after critical moments, based on lessons they've learned from elite sports coaches. They share research on why preparation matters more than instinct, how to filter signal from noise, and why trust and relationships often determine the quality of decisions long before a crisis occurs. McCall and Bilsborough are coauthors, along with Adrian Wolfberg and Ricard Pruna, of the HBR article "How Elite Sports Coaches Make High-Pressure Decisions."

Most leaders know they need to innovate, but many take a strong instinct and hold too tightly to an idea, rather than testing, experimenting, and playing to find the best solution. Mark Pincus, founder of Zynga, argues that by approaching product development with more curiosity, humility, and experimentation, leaders can improve their odds of building something people truly love. He shares lessons from launching hit products, scaling a fast-growing company, and creating a culture where play, rather than perfectionism, drives innovation. He explains why leaders should focus less on originality and more on understanding what already works and how to identify breakthrough opportunities. Pincus is the author of Life at the Speed of Play: Launch Products People Love.

Most leaders assume that when employees break rules, punishment is the answer. But according to researcher Michael Gill, associate professor at the University of Oxford Saïd Business School, that mindset overlooks a crucial reality: not all rule breaking is self-serving, and some of it may actually help organizations perform better. He explains his research synthesizing more than 250 studies and details the four main motivations behind why people break rules, why repeated violations may signal deeper organizational problems, and how leaders can distinguish harmful misconduct from employees trying to help customers, colleagues, or the business itself. Learn more in the HBR article How the Best Leaders Respond to Rule Breaking.

Meetings are one of the biggest drains on time, energy, and morale at work, yet most managers are never actually taught how to run them well. Paul English, cofounder of Kayak, argues that organizations underestimate just how costly bad meetings can be. He says meeting culture is one of the most overlooked drivers of productivity, morale, and organizational effectiveness. Drawing on lessons from companies like Amazon, LinkedIn, Airbnb, and Shopify, as well as his own experience building high-performing teams, he explains how leaders can run meetings that create clarity, energy, and better decisions instead of frustration and fatigue. English is the author of the book The Meeting Book: How the Best Companies Meet Better.

What does it take to manage a complex global institution when change is constant and resources are scarce? For Kelly T. Clements, Deputy High Commissioner at the UN Refugee Agency (UNHCR), it's about building resilient teams, partnering across sectors, and balancing operational efficiency with humanity. In her more than a decade with the agency, Clements has helped steer key reforms in challenging circumstances, and she shares lessons for both public and private sector leaders about how to modernize systems, decentralize decision-making, and embrace innovation.

Why do so many organizations lose their way as they grow? Eric Ries, entrepreneur and author, says that corruption inside companies rarely begins with bad people or dramatic scandals. More often, it emerges slowly, through broken incentives, unchecked bureaucracy, and systems that reward the wrong behaviors. He explains why even successful organizations drift from their values, and what companies can do to stay adaptable, trustworthy, and mission-driven as they scale. Ries wrote the book Incorruptible: Why Good Companies Go Bad... and How Great Companies Stay Great.

Why do we replay cryptic emails, small workplace slights, and past business decisions over and over in our heads? Science journalist Donna Jackson Nakazawa has looked deep into the research and discovered the hidden brain mechanisms that get us into these loops. She explains why a need for achievement, as well as modern work culture, make the problem worse. And she shares practical techniques for recognizing when reflection has crossed into rumination, interrupting destructive thought patterns, and helping teams create more psychological clarity and safety. Nakazawa is author of “Mind Drama: The Science of Rumination and How to Outwit Your Inner Defeatist”.

Why do so many organizational change efforts stall or flat out fail? Julia Dhar, managing director and partner at Boston Consulting Group, says the problem often isn’t strategy, it’s behavior. Leaders spend enormous time designing change, but far less understanding whether employees are willing, motivated, and equipped to adopt it. She shares research around how leaders can create genuine alignment, and what it takes to sustain momentum once the novelty fades. Dhar is coauthor, along with Kristy Ellmer and Philip Jameson, of the book "How Change Really Works: Seven Science-Based Principles for Transforming Your Organization".

What if the biggest barrier to change isn’t resistance—but the way we’ve been taught to lead? Nilofer Merchant, an author and leadership expert, says a number of habits are holding organizations of all sizes back. She walks through behaviors to adapt and not just survive but thrive in a world of continuous change, including normalizing discomfort, not overlooking your best ideas, and separating confidence from competence. Merchant wrote the book Our Best Work: Break Free from the 24 Invisible Norms That Limit Us.

Many senior leaders say they want an organization filled with psychological safety and candor, but they often act in ways that are counterproductive to that goal. Charles Duhigg, an author and researcher, has looked deeply into the secrets of good communication, and says there are specific things leaders can do to improve their relationships at work, and thus the culture of the organization. He shares practical, research-backed strategies for building teams where people feel safe to challenge ideas, raise concerns, and contribute openly, from “ostentatious listening” to structuring meetings so every voice is heard. Duhigg wrote the book Supercommunicators: How to Unlock the Secret Language of Connection.

A small percentage of teams perform exceptionally well and have fun while doing it. And the secret to their success isn't innate talent. It's the way they work together. Ron Friedman, psychologist and the founder of Superteams, Inc., has studied the data on these high-performing groups across industries and identified the key leadership behaviors that drive sustained outperformance--from asking questions people often avoid to creating continuous feedback loops. Friedman is the author of the HBR article "How to Build a Superteam That Keeps Getting Better," and the book Superteams: The Science and Secrets of High-Performing Teams.

Companies that spend their energy on incremental improvements to products, services, and even employee experience might just be spinning their wheels. Author Marcus Buckingham argues that data show that the only way to truly make an impact on performance is to make sure customers don't just like - but love - whatever you are selling them. He shares why extreme positive experiences are so important, companies that are getting it right, and how even the most basic products can inspire love and connection--with the right strategy. Buckingham is author of the HBR article "What Companies Can Learn from Their Biggest Fans" and the book Design Love In: How to Unleash the Most Powerful Force in Business.

Are you a morning type, a night owl, or somewhere in between? And what about the people on your team? When do they feel most energized and productive? Stefan Volk, professor of management at the University of Sydney Business School, says that leaders need to pay more attention to their own and employees’ circadian rhythms because they have a big impact on performance. While forcing everyone into the same schedule can lead to conflict, mistakes, and burnout, carefully planning tasks around individual energy peaks enhances collaboration not only during overlaps but also when people are apart. He offers practical advice on how to get all chronotypes working well together. Volk is author of the HBR article "Tapping into Your Team's Circadian Rhythms."

Artificial intelligence is advancing quickly, but its real impact on productivity, jobs, and competitive advantage is still uncertain. In this four-part special series, we'll share conversations from the recent HBR Strategy Summit to help you get ahead. In this episode, Andrew McAfee, principal research scientist at MIT and cofounder and codirector of the MIT Initiative on the Digital Economy at the MIT Sloan School of Management, will explain why we’re in a moment where “nobody knows anything” about how AI will ultimately reshape business—and what leaders should do anyway. Plus, he argues cutting entry-level hiring because of AI could be a major long-term mistake. HBR editor at large Adi Ignatius contributes audience questions.

For sustainability to be a core part of your business model, you might need to rethink how and why you incorporate sustainable policies and products. That's according to IMD Business School professor Goutam Challagalla, who explains that many customers don't want to pay a premium for sustainability. Instead, he argues that good intentions around sustainability can often lead to weak strategy and wasted investment. He explains how instead, leaders should think about sustainability as a way to create innovation and truly drive customer value, by doing things like reducing inefficiencies and creating affordable products. Challagalla is coauthor, along with Frédéric Dalsace, of the book Clean Winners: Sustainability Strategy That Puts Customers First.

Disagreement is essential to better decisions—but most of us either avoid it or handle it poorly. Julia Minson is a professor of public policy at the Harvard Kennedy School of Government, and she's spent years studying disagreement and what we get wrong. She explains why intent matters less than behavior, how leaders can model “receptiveness,” and why the goal of a good disagreement isn’t to win—but to keep the conversation going. Minson is the coauthor of the HBR article "A Smarter Way to Disagree" and author of the book How to Disagree Better.

What changes need to be made for an organization to truly succeed with their AI strategy? In this four-part special series, we'll share conversations from the recent HBR Strategy Summit to help you get ahead. In this episode, Harvard Business School professor Tsedal Neeley shares what she's learned about successful AI implementation and organizational transformation, from the minimum technological capabilities needed to what it takes to overcome silos to how to transform workflows and processes to add real value. HBR editor in chief Amy Bernstein facilitates, bringing in audience questions.

As the Trump administration continues to reshape the U.S. and global business landscape, many have been left wondering why CEOs and other business leaders aren't vocalizing their views. Jeffrey Sonnenfeld is a professor at the Yale School of Management and has conversations every day with leaders of some of the country's biggest companies. He explains how many leaders are navigating the current state of affairs in the U.S., explains examples of collective action that have gotten the Trump administration to change course, and whether he thinks organizations are adjusting to this "new normal."

AI needs to be central to any organization's strategy today, but many are still not implementing the technology in the most effective ways. In this four-part special series, we'll share conversations from the recent HBR Strategy Summit to help you get ahead. In this episode, HBR editor in chief Amy Bernstein speaks with Nigel Vaz, CEO of Publicis Sapient, a digital transformation company. Vaz explains that many enterprise-wide AI initiatives fail because incentives, talent strategies and a sense of trust aren't considered thoroughly enough. He shares lessons from his front row seat to AI transformations in the last few years, and how he thinks you can create real operational value at scale.

As organizations and their employees ramp up their generative AI experimentation, leaders are facing a new problem: the rise of AI-generated "workslop," which seems okay on the surface but doesn't actually pass muster and, when passed on to colleagues, ultimately hurts team efficiency, performance, trust and morale. Kate Niederhoffer, chief scientist at BetterUp, and Jeff Hancock, professor of communication at Stanford, say that while it's tempting to blame individuals for this kind of misuse of ChatGPT and other tools, management is more often that not contributing to the workslop epidemic by putting pressure on employees to produce more and to use AI when possible without offering clear training or guidelines. Niederhoffer and Hancock offer advice on how to stem the tide of workslop. They are coauthors of the HBR articles "AI-Generated “Workslop” Is Destroying Productivity" and "Why People Create AI “Workslop”—and How to Stop It."

The ability of an organization to innovate over and over again, for the long term, depends on leadership structure, culture, and systems. That's according to Harvard Business School professor Linda Hill, who has spent years researching the true drivers of innovation, taking lessons from the world's most successful companies. She explains why today's leaders need to shift from the focus on decision-making and producing to creating the conditions for collaboration, experimentation, and smart decision-making across teams, silos, and wider ecosystems. She shares examples from Mastercard, Pixar, and more and outlines some newly defined ways of looking at leadership roles: as Architects, Bridgers, and Catalysts. Hill's new book is Genius at Scale: How Great Leaders Drive Innovation.

Are you guilty of bracing for the worst when it comes to your clients, colleagues, and bosses? Amer Kaissi, professor at Trinity University, explains why bringing that negative mindset to work will quietly undermine your team, organization, and career. He wants leaders to instead adopt a "positive intent mindset," which means giving everyone -- even people who disappoint you or with whom you vehemently disagree -- the benefit of the doubt. He shares five key capabilities we can all build to improve trust and performance without sacrificing accountability. Kaissi's book is called The Positive Intent Mindset: Exceptional Leadership Through Trust and Accountability.

What if the AI you integrate into your organization isn't just about efficiency or creating digital assistants, but completely changes how you work? Longtime digital trend watcher Don Tapscott says the next wave of artificial intelligence is all about identic AI - where personalized agents don't just complete tasks, but understand your judgment and values and take actions on your behalf. He explains the technologies for this that already exist amid the rise of agents and bots, what it means for leaders and organizations, and the pitfalls to look out for. Tapscott is author of You to the Power of Two: Redefining Human Potential in the Age of Identic AI.

What if your customers aren't looking for better products and services, but for a way for themselves to become better? While the experience economy remains important, Strategic Horizons cofounder B. Joseph Pine II argues that it's not enough to acquire and retain customers in today's competitive environment. He sees the next wave in business as one focused on offering outcomes to customers - and that might even mean only getting paid when customers succeed. He shares how this model might actually reduce risk, what it means in a world of AI and mass personalization, and ways that companies can truly deliver on their promises. Pine is author of the book The Transformation Economy: Guiding Customers to Achieve Their Aspirations.

Difficult change is an inevitable part of life, but few of us have the skills and mindset to handle it well. That can trickle into our work and careers, but there are lessons from psychology that can help us be more resilient. Dr. Maya Shankar, cognitive scientist and host of the podcast A Slight Change of Plans, shares concepts that can help you react, reframe, and adapt in life or work. She offers evidence-based strategies for leaders navigating personal, organizational, and technological upheaval—from burnout and culture shifts to AI-driven transformation. Shankar is author of the book The Other Side of Change: Who We Become When Life Makes Other Plans.

What does it take to stay agile and compete effectively in today's business world? Smart leaders are entirely reorienting their organizations around project-based work, says Antonio Nieto-Rodriguez, CEO of Projects & Company. This requires learning how to better prioritize, fund, and staff these initiatives; measure and incentivize success; and quickly end projects that aren't working so resources can be diverted to ones that are. He explains why executives must radically rethink how they and others spend time, how work gets done, and the eventual pay-off of this kind of reorg. Nieto-Rodriguez wrote the book Powered by Projects and the HBR article "The Project Driven Organization."

Over the years, investor Ray Dalio built his hedge fund, Bridgewater Associates, into one of the largest in the world. He's done that in part by understanding the history of economic cycles and macroeconomic trends. He's also made shrewd investing and management decisions and stands by his values. He shares where he sees the U.S. today in terms of economic power and the progress that leaders of all kinds need to make to better the situation, as well as his personal views on how to lead well. Dalio is the author of How Countries Go Broke: The Big Cycle.

Professional search firms play a big role in discovering and choosing leaders for senior roles. That’s why anyone with C-suite ambitions needs to understand the recruiting process and what these evaluators are looking for. Mark Thompson, chairman of the Chief Executive Alliance, and Byron Loflin, global head of board advisory at Nasdaq, explain the ins and outs of recruitment, how to develop your narrative and navigate formal assessments and reference checks, and the best ways to build ongoing relationships. Thompson and Loflin are authors of the HBR article "How to Stand Out to C Suite Recruiters" and the book CEO Ready: What You Need to Know to Earn the Job and Keep the Job.

How does an organization with 100 years of history stay relevant, adaptable, and forward-looking? Bob Sternfels, who runs McKinsey & Company as the Global Managing Partner, has led the company through a wave of recent challenges while trying to plan the road ahead for the consulting industry leader. He explains the balance he's aiming to strike between AI agents and human employees, how he's handled moments of scrutiny, and the ways in which he's been working to build trust both internally and externally.

How different is the newest generation in the workforce, really? While stereotypes abound — some of them unfair — it’s important to understand what the young adults of Gen Z have in common and how they differ from Millennials, Gen X and Boomers. Tim Elmore is a leadership coach and author who says that this generation in particular craves connection with their colleagues, meaningful work, and assurances that they’re seen as people not commodities. He explains how organizational leaders can adapt to the needs of these workers while still maintaining high standards, providing feedback, and building grit and resilience. Elmore wrote the book "The Future Begins with Z: Nine Strategies to Lead Generation Z as They Disrupt the Workplace."