HR entrepreneur Mike Coffey, SPHR, SHRM-SCP engages business thought leaders about the strategic, psychological, legal, and practical implications of bringing people together to create value for shareholders, customers, and the community. As an HR consultant, mentor to first-stage businesses through EO’s Accelerator program, and owner of Imperative—Bulletproof Background Screening, Mike is passionate about helping other professionals improve how they recruit, select, and manage their people. Most thirty-minute episodes of Good Morning, HR will be eligible for half a recertification credit for both HRCI and SHRM-certified professionals. Mike is a member of Entrepreneurs Organization (EO) Fort Worth and active with the Texas Association of Business, the Fort Worth Chamber, and Texas SHRM.
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What the Data Tells Us About Employee Engagement with George Rogers
Episode 163
Thursday, August 29, 2024 • Duration 37:13
In episode 163, Coffey talks with George Rogers about creating effective workplace cultures and increasing employee engagement. They discuss defining organizational culture and employee engagement; the importance of engagement for business performance; key factors driving employee retention and satisfaction; the impact of AI on workforce development; effective performance management practices; the role of leadership in fostering engagement; and the importance of frequent, meaningful feedback.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
George Rogers has spent over two decades dedicated to inspiring leaders and transforming workplace cultures. Globally recognized as a keynote speaker, George delivers powerful insights on fostering purposeful and profitable businesses.
His book Champion Your Purpose offers practical steps for creating work environments supporting people and profits. It's a guide for those who want to lead with impact.
As the Chief Culture Officer at Lighthouse Research & Advisory and Culture of Good and founder of CandL llc, he has committed himself to shaping workplaces that are as people-focused as they are successful.
George helps organizations and leaders craft cultures rooted in purpose, ensuring that their work makes a positive difference while driving business growth.
George Rogers can be reached at
https://www.championyourpurpose.com
https://www.linkedin.com/in/thegeorgerogers
https://x.com/thegeorgerogers
https://www.facebook.com/georgerogerstalk
https://www.instagram.com/thegeorge_rogers
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Implement a comprehensive employee development strategy that focuses on leveraging individual strengths and providing growth opportunities.
2. Establish regular, structured feedback processes, including peer-to-peer recognition and frequent check-ins between managers and employees.
3. Develop leadership skills that emphasize active listening and understanding employee concerns without immediately trying to "fix" problems.
Multinational Talent Management with Francisco Solis
Episode 162
Thursday, August 22, 2024 • Duration 33:24
In episode 162, Coffey talks with Francisco Solis about global immigration strategies and challenges for multinational companies. They discuss CBRE's global talent management approach; integrating immigration strategy with corporate strategy; business travel compliance issues; cultural adaptation for expatriates; comparing U.S. immigration policies with other countries; safety and diversity considerations for international assignments; and key factors in deciding where to expand or hire internationally.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Francisco Solis leads the Global Immigration Program at CBRE. In this role, he oversees global immigration strategy, which aligns with leaderships priorities to attract and retain top talent.
Francisco has over 16 years of in-house experience in immigration, international HR, and expatriate management. His experience has included major players in Oil & Gas, Tech and Commercial Real Estate; which include two Fortune 100 organizations.
What Employers Need to Know About Employee Assessments with Brandon Jordan
Episode 153
Thursday, June 20, 2024 • Duration 43:17
In episode 153, Coffey talks with Brandon Jordan about the use of assessments in the employee selection and development process.
They discuss the different types of employee assessments available in the market and when each might be appropriate; the right questions to ask assessment providers; types of assessments and what they measure; the potential risks of using only cognitive assessments; three kinds of assessment; how to measure the effectiveness of assessments post-hire; complying with the Uniform Guidelines on Employee Selection Procedures; and the potential for bias in artificial intelligence implementations during the hiring process.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Brandon is an organizational psychologist and scientist focused on the study of people, attitudes, emotions, and behavior in the workplace. As leader in talent management and organization development functions in practice, he is focused on using practical, applied research and analytics strategies to build data and evidence-based people practices, processes, and tools to strengthen organizations through their workforce.
Brandon’s deep areas of specialization and nearly 20 years of experience are primarily focused in employee assessment and employee engagement/experience measurement using psychometrics and people analytics methodology. His passion is to help businesses grow and develop through their people by helping employees 1) build their organization through hiring the right people, 2) the sustained development of the workforce, 3) and building better, high performing organizations through employee listening strategies. Brandon founded Workforce Lifecycle Analytics where he currently leads sales, analytics, and consulting and previously worked for Willis Towers Watson, IBM, Kenexa, and Batrus Hollweg International.
Remote Workplace Policies with Mary Ann Fulgium
Episode 64
Thursday, October 6, 2022 • Duration 37:08
In episode 64, Coffey talks with Mary Ann Fulgium about the legal and cultural implications of remote work.
They discuss the value of collaboration and how it affects remote work environments; why employers are opting for hybrid work; what "hot desking" means; how recruiters are finding remote work a big condition for prospective employees; how remote work adjusts to exempt and non-exempt employees; the importance of measuring productivity and performance; location restrictions and general policies for remote workers; and what employers can do to maintain work culture in remote environments
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Mary Ann Fulgium is a senior Human Resources consultant with the Whitney Smith Company where she has worked the past 15 years. The Whitney Smith Company (recently acquired by Higginbotham) is an HR consulting firm located in downtown Fort Worth and has been in business over 30 years. Through her years with The Whitney Smith Company, Mary Ann has worked with clients of all sizes and from all industries assisting in all types of HR issues and needs. Prior to working for The Whitney Smith Company Mary Ann's HR experience included both public and private sectors. She has worked in local government, manufacturing and healthcare. She has her SPHR and SHRM-SCP certifications and is licensed by the state of Texas as a private investigator.
Workplace Bullies and Abrasive Leaders with Catherine Mattice
Episode 63
Thursday, September 29, 2022 • Duration 40:51
In episode 63, Coffey talks with Catherine Mattice about bullying and turning "toxic" management into successful leadership.
They discuss the definition of a toxic work environment; the legal difference between bullying and harassment; different types of bullying behaviors; the importance of self-awareness and perception for leaders; how leaders can identify "fight or flight" behaviors in their employees to readjust accordingly; how certain work cultures accidentally encourage bullying; and how organizations can move away from bullying to build thriving environments.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
The founder of Civility Partners, Catherine Mattice, MA, SPHR, SHRM-SCP, is a Strategic HR Consultant who assists organizations in building positive cultures through HR practices. Catherine is a widely recognized thought-leader, and she is passionate about employers’ responsibility to create the opportunity and environment for employees to thrive - it shows in her sheer number of conferences and publications. She has appeared on/in NPR, CNN, USA Today, Time.com and more as an expert, she has published articles in a wide variety of venues, and was a regular contributor to Forbes.com. Catherine’s award-winning first book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, was hailed by international leadership-guru, Ken Blanchard, as, “the most comprehensive and valuable handbook on the topic.” She’s since written two more books, and is a LinkedIn Learning course author.
Effective New Hire Orientations with Catherine Clifton
Episode 62
Thursday, September 22, 2022 • Duration 38:44
In episode 62, Coffey talks with Catherine Clifton about the link between new-hire orientation and employee engagement and retention.
They discuss the importance of the new-hire orientation; the role of HR during the onboarding process; adapting orientation to the organization; involvement and training of leaders in performance management; which issues are essential to discuss in new hire orientations; and how to navigate onboarding for remote work environments.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Catherine has more than 20 years of experience specializing in employment law in Texas. She worked with multiple local governmental entities as an employment law attorney and also served as a legal advisor for public safety.
She spent several years as an administrative services director, where she was responsible for Human Resources, Risk Management, and Payroll. She has advised clients on recruitment, selection, discipline, wage and hour, policies, and grievance matters, including federal and state laws related to labor and employment.
Quiet Quitting: Improving Employee Engagement and Retention with Brandon Jordan
Episode 61
Thursday, September 15, 2022 • Duration 48:15
In episode 61, Coffey talks with Brandon Jordan about the "quiet quitting" phenomenon; employee experience; using behavioral assessments to improve new-hire fit; hiring with long-term retention in mind; and improving employee engagement.
If you are SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a professional development credit and if you’re an HRCI-certified professional, this episode is good for half an hour of Business and Ethics recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Brandon is the founder of Workforce Lifecycle Analytics (WLA), a firm that partners with clients to grow their business through their people focusing on talent management and organization development initiatives and programs. WLA helps business and HR leaders 1) build their organization through hiring the right people, 2) provide sustained employee development for the workforce, 3) and build better, high performing organizations through employee listening strategies.
Prior to Workforce Lifecycle Analytics, Brandon worked with Willis Towers Watson, IBM, Kenexa, and Batrus Hollweg Intl. Brandon has a BA in Psychology from the University of North Texas and an MA in Industrial & Organizational Psychology from the University of Tulsa.
Building Great Teams Through Communication That Connects with Ashley Smalley
Episode 60
Thursday, September 8, 2022 • Duration 29:31
In episode 60, Coffey talks with Ashley Smalley about leading with authenticity to create teams that connect.
They discuss what it means for leaders to be connected to their teams; the difference between the means of communication and the way leaders communicate; the importance of authenticity in building relationships; avoiding transactional communication styles; communication challenges in remote work environments; the skills leaders can practice to develop successful connection; how to address difficult conversations with genuineness; and why leaders shouldn't adopt a "one-size-fits-all" approach to quickly fix miscommunication.
If you are SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a professional development credit and if you’re an HRCI-certified professional, this episode is good for half an hour of Business and Ethics recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Ashley Smalley is a certified Professional in Human Resources (PHR) with over a decade of experience in the field. She has trained employees and supervisors on topics such as unity in the workplace, communication, leadership, employment law compliance, and more.
Ashley is also the Family Enrichment Coordinator for First Baptist Church in Bridgeport, Texas, where she leads the women’s and marriage ministry teams, and oversees the senior adult ministry. Her focus there is building new leaders in the church so that ministry can be multiplied.
In 2022, Smalley Consulting was founded to formally blend her HR experience and her love for people into a business and ministry hybrid focused on building unity one team at a time so that people enjoy their work and do it better.
Spreadsheets & Soft Skills: The Relationship Between HR and Finance with Ashley Taylor
Episode 59
Thursday, September 1, 2022 • Duration 34:42
In episode 59, Coffey talks with CPA Ashley Taylor about corporate finance and its relationship to human resources.
They discuss the difference between Accounting and Finance; how the financial function serves the organization; how HR and Accounting can partner to improve employee retention, compliance, and the organization’s bottom line; delivering customer service with shared goals in mind; how cooperation builds credibility within the organization; the debate as to where payroll belongs in the organization; the importance of internal controls; compliance and regulatory concerns with remote work; the impact of ongoing interdepartmental cooperation and communication on eventual audits; the importance of documentation supporting financial and HR decisions; the impact of communication on salary management; and responding to wage inflation pressures.
You can hear more from Ashley Taylor and a number of other speakers at Fort Worth HR's 13th annual The Strategic Mindset conference on September 23rd. Register today at https://fwhr.org.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Ashley Taylor is a CPA, people developer, VP, mother of 3, yoga teacher, volunteer, serial class taker and reader. She is also an Enneagram One (perfectionist) who, through 25 years of experience has the technical skills, personality development and sense of humor combo to help you do the right thing, get results, build up others, and receive personal benefit.
You Keep Using That Word: HR Terms People Get Wrong, Part 1 with Jimmy Taylor
Episode 58
Thursday, August 25, 2022 • Duration 39:08
In episode 58, Coffey talks with Jimmy Taylor about frequently misused HR terminology and leadership development.
They discuss Texas SHRM and its mission to help individuals transform their careers and the importance of being involved in local SHRM chapters. They discuss often misused employment terms, including right-to-work, at-will employment, insubordination, and Jimmy’s favorite: retaliation. They also discuss the misuse of performance improvement plans; return to work vs. return to office; performance review and feedback; and retiring the term "manager".
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Jimmy brings more than 20 years of business and HR leadership to DallasHR and the HR Southwest Conference.
As Executive Director, Jimmy is responsible for leading strategic initiatives and overseeing the operations of the organization in the mission to advance and connect the regional HR community.
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Develop a comprehensive global immigration strategy that aligns with corporate goals and considers the full lifecycle of international employees.
2. Implement robust compliance measures for international business travel, considering varying regulations across countries.
3. Evaluate multiple factors beyond immigration policies when expanding internationally, including local talent pools, ease of hiring, cultural fit, and legal considerations.
Brandon completed his graduate training at the University of Tulsa where he received his M.A. in Industrial and Organizational Psychology and received his B.A. in Psychology from the University of North Texas. Brandon is also a member of the Society for Industrial and Organizational Psychology (SIOP), Society of Human Resource Management (SHRM), DallasHR (Dallas SHRM Chapter), as well as an active researcher in the academic community participating in conferences and studies contributing to scientific research.
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Understand the different types of employee assessments and their applicability.
2. Understand the importance of validation when using assessments for use in the employment context.
3. Evaluate the effectiveness of post-hiring assessments.
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Understand the benefits and cultural struggles of remote work
2. Learn policies and restrictions of remote and hybrid work
3. Discover the best way for leaders to ensure a positive remote work culture
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Learn the legal distinctions between bullying and harassment.
2. Understanding bullying behaviors.
3. Discovering best practices for organizations to fix bullying work environments.
Catherine also has experience with general municipal law, utility matters, public information, open meetings, and general governance matters.
Catherine is a graduate of Southwestern University, obtained her JD from Texas Tech University. She is certified as a Senior Professional in Human Resources (SPHR). She joined Ross | Gannaway | Clifton, PLLC in 2022.
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Understand the legal and practical reasons new-hire orientation is important.
2. Include key content in the new-hire orientation.
3. Design engaging new-hire orientation programs.
You can hear more from Brandon Jordan and a number of other speakers at Fort Worth HR’s 13th annual The Strategic Mindset conference on September 23rd. Register today at https://fwhr.org.
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Understanding the concept of employee engagement.
2. Understanding how the recruitment and selection process impacts retention.
3. Implementing practical tools to improve employee engagement.
Ashley speaks across the nation at churches, businesses, schools, and service organizations helping them to build soft skills and increase unity on their teams.
You can hear more from Ashley Smalley and a number of other speakers at Fort Worth HR’s 13th annual The Strategic Mindset conference on September 23rd. Register today at https://fwhr.org.
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Learn the difference between modes and methods of communication.
2. Understand the long-term impact of genuine connections in the workplace
3. Discover techniques leaders can develop to build and repair team communication.
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Understand the role of the Accounting and Finance functions.
2. Understand the importance of interdepartmental communication and cooperation.
3. Work with the accounting/finance function to improve internal controls and compliance.
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Understand the importance of building professional networks through local HR associations.
2. Demonstrate management techniques that build employee engagement.
3. Use language that strengthens, rather than weakens, workplace culture.
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