FWRD: An EasyCare Podcast – Details, episodes & analysis

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FWRD: An EasyCare Podcast

EasyCare

Business

Frequency: 1 episode/198d. Total Eps: 134

Welcome to FWRD: An EasyCare Podcast, your go-to resource for mastering dealership operations, hosted by Corey Smith and Erick Jauregui. With extensive backgrounds as a training professionals, each episode delves deep into the automotive, powersports, RV, and marine industries. FWRD brings expert guests to the table, sharing invaluable insights and strategies for success. From optimizing sales techniques to navigating industry trends, FWRD equips you with the knowledge and tools needed to thrive. Tune in to FWRD and stay ahead of the curve.

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Data updated on 12/10/2026

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http://nationalautocare.com/
2 shares
https://www.nationalautocare.com/news
2 shares
https://fixedopsmarketing.com/
1 share

https://www.youtube.com/channel/UCuKkXFuBEQhBBWJOCpWNYIQ
1 share

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RSS feed quality

To improve

Score global : 37%

Publication history

Monthly episode publishing history over the past years.

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Turning Used Cars Into a Reliable Profit Engine with James Virgoe

Season 1 · Episode 1

Monday, October 5, 2026 • Duration 34:26

The Future of Fixed Ops: Transparency, Technology & Trust with Kimberly M Cowen with Slydyn

Season 1 · Episode 1

Sunday, September 20, 2026 • Duration 39:23

People First Performance Follows.

Season 1 · Episode 1

Saturday, September 5, 2026 • Duration 31:35

Making Vehicle Ownership Affordable Again with David Engelman CEO of SmartPay

Season 1 · Episode 1

Thursday, August 20, 2026 • Duration 32:37

Compliance Matters: Protecting Your Dealership from FTC Risk with Erica Blackmon & Shannon Robertson

Season 1 · Episode 1

Wednesday, August 5, 2026 • Duration 44:23

The latest episode of FWRD tackles a topic every dealership needs to take seriously right now: FTC compliance. Hosts Corey Smith and Erick Jauregui are joined by Erica Blackman, EasyCare's compliance training expert, and Shannon Robertson, VP of AFIP, the Association of Finance and Insurance Professionals. The conversation starts with the FTC's recent warning letters sent to 97 dealerships representing more than 1,000 rooftops, and what that signal means for the industry. The core message is clear: online pricing must match what customers see and hear in the store, employees posting on personal social media as dealership staff are subject to the same advertising rules, and no store is too small to end up on the FTC's radar.

The guests push back hard on the idea that compliance lives only in the F&I office. From service and parts to the technician on the shop floor, every department carries risk, and every employee's actions can expose the dealership. Shannon's framework is straightforward: build a written code of conduct, define your processes, and train everyone on them consistently. Erica adds that dealerships need to inspect what customers actually experience, not just what managers think is happening. The episode closes with a point that hits close to home for any store leader: customer confusion is not a sales strategy, and the dealerships that figure that out before an audit are the ones that stay off the radar.

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Women in Automotive: An Interview with Laurie Halter and Brooke Furniss

Season 1 · Episode 1

Monday, July 20, 2026 • Duration 43:10

AI Won't Fix What Leadership Won't

Season 6 · Episode 223

Sunday, July 5, 2026 • Duration 38:28

The Walk Around Problem: Advisor Issue or Leadership Failure?

Season 5 · Episode 123

Saturday, June 20, 2026 • Duration 29:15

Turning Used Cars Back Into a Profit Center with Eric Meahan

Season 6 · Episode 124

Friday, June 5, 2026 • Duration 33:57

In this episode of FWRD, hosts Corey Smith and Erick Jauregui speak with Eric Meahan, Managing Director of Repair360, about the declining profitability of used cars at dealerships.

Meahan explains that gross profit per unit has dropped over 12% year-over-year due to inflated acquisition costs post-COVID, parts shortages, and increased reconditioning expenses.

He emphasizes that dealerships must shift from viewing reconditioning as an afterthought to treating it as their supply chain. Key strategies discussed include improving vehicle appraisal processes, implementing better communication systems, tracking leading indicators rather than just cycle time, and establishing clear accountability in the recon process.

Meahan recommends dealerships focus on getting vehicles retail-ready within five days, implement daily recon huddles, and measure KPIs like idle time, parts waiting periods, and rework.

The conversation highlights how proper reconditioning management can turn used cars back into a profitable center for dealerships, with practical advice for immediate implementation.

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Leveling Up Leadership Culture with the Team Reeder Trausch Marine

Season 6 · Episode 123

Wednesday, May 20, 2026 • Duration 33:54

In this episode of FWRD, Erick Jauregui sits down with the leadership team from Reeder Trausch Marine to explore what it takes to build a high-growth dealership without losing sight of culture. From humble beginnings to multi-location success, the team shares how strong leadership, clear communication, and unwavering standards have fueled their growth.

The conversation dives into the importance of maintaining a family-first culture, developing leaders from within, and creating consistent, customer-focused processes across every department. The team also discusses innovation in the marine space—from training and technology to new customer experience initiatives like boating education and concierge-style services.

Listeners will gain insight into how Reeder Trausch Marine continues to evolve while staying grounded in its core values, and how intentional leadership, accountability, and investment in people can drive both performance and long-term success.

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FWRD: An EasyCare Podcast – Details, episodes & analysis

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FWRD: An EasyCare Podcast – Details, episodes & analysis

Podcast details

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