Future Picks – Details, episodes &amp; analysis

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Triplake: Turning your digital eco-system into a customer first sales power house

Tuesday, January 30, 2024 • Duration 05:44

Dive into the world of seamless digital commerce and exceptional customer experiences with David Turton, CTO at Branchspace — digital reinvented, as he shares the successes of our valued customers using, or about to launch, the Triplake dynamic retailing platform. Our customers' stories span various approaches. Some airlines boldly opt for a transformative journey, replacing their entire digital ecosystem at once. Triplake becomes their partner of choice, offering a platform covering all aspects for a consistent and engaging customer experience. On the flip side, other airlines prefer a stepwise approach, deploying parts of the experience first and progressively evolving other key flows and touch points. This allows time for the teams to learn how to adopt the new focus to turn into a dynamic sales oriented retailer. The beauty of Triplake lies in its adaptability, allowing future proof flexibility. Large or small airlines, legacy or (in future) latest Offer Order management as a basis, Triplake is agnostic given its new generation modular architecture and in built advanced integration intelligence. Triplake caters to diverse airline needs. From connecting to legacy systems through APIs, fetching flight offers, creating orders, to handling payments, we see these connections as the plumbing that ultimately leads to a remarkable and seamless customer experience. Join us on this journey of transforming travel experiences into effortless and inspiring shopping experiences for flights and ancillary products and services, one success story at a time! This video was part of the webinar by The International Air Transport Association (IATA), September 2023.

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LinkedIn: https://www.linkedin.com/company/branchspace-digital-reinvented/

Navigating Challenges in the Aviation Industry's Digital Transformation

Wednesday, January 17, 2024 • Duration 01:28

Extract from an interview with Ursula Silling, CEO at Branchspace, and Michael Huynh, Founder and Managing Director at Branchspace. At World Aviation Festival, Lisbon, 2023.

Website & Social

LinkedIn: https://www.linkedin.com/company/branchspace-digital-reinvented/

Instagram: https://www.instagram.com/branchspace_digital_reinvented/

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How to build a business case for transitioning into offer and order management

Wednesday, January 17, 2024 • Duration 02:48

Extract from Panel participation “Blazing the Trail to Offer/Order Transformation—Managing the Pain”, with Radu Iliescu, Director of Digital Solutions & Consulting at Branchspace. T2RL Engage, London, September 2023.

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LinkedIn: https://www.linkedin.com/company/branchspace-digital-reinvented/

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Transitioning into offer and order management

Wednesday, January 17, 2024 • Duration 01:55

LinkedIn: https://www.linkedin.com/company/branchspace-digital-reinvented/

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How A.I. will impact the airline industry

Thursday, January 11, 2024 • Duration 08:42

Some of us are very excited about it. Others fear that it will take over the world. Whether you like it or not, there’s a hype for the rise of AI, and it will definitely impact the airline industry. In this video, our management team share their thoughts on the diverse aspects of AI, from dynamic digital experiences to real-time interaction personalization. Join us on this exploration of AI's role in reshaping the future of airline operations and the customer experience. #airlineindustry #customercentric #digitaltransformation Website & Social Website: https://www.branchspace.com/ Email: reinventdigital@branchspace.com LinkedIn: https://www.linkedin.com/company/branchspace-digital-reinvented/ Twitter: https://twitter.com/branchspace Instagram: https://www.instagram.com/branchspace_digital_reinvented/ Facebook: https://www.facebook.com/profile.php?id=100081431809978

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How Triplake helps create customer centric experiences as part of the digital transformation journey

Wednesday, December 6, 2023 • Duration 02:42

Getting personal — How Triplake helps to create truly customer-centric experiences as part of the digital transformation journey Extract from an interview with Ursula Silling, CEO at Branchspace, and Michael Huynh, Founder and Managing Director at Branchspace At World Aviation Festival, Lisbon, 2023

Website & Social

LinkedIn: https://www.linkedin.com/company/branchspace-digital-reinvented/

Instagram: https://www.instagram.com/branchspace_digital_reinvented/

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How Branchspace uses investment to help airlines to become true retailers faster

Friday, December 1, 2023 • Duration 03:24

Extract from an interview with Michael Huynh, Founder and Managing Director at Branchspace and Ursula Silling, CEO at Branchspace at World Aviation Festival, Lisbon, 2023 Website & Social

LinkedIn: https://www.linkedin.com/company/branchspace-digital-reinvented/