Episode Description
Over the course of two months, daily operations in the aviation industry quickly ground to a halt due to the spread of the COVID-19 coronavirus. The effects were felt in airports around the globe. In this episode, we discuss the impact COVID-19 has had on McGhee Tyson Airport as well as other US airports from the perspective of industry experts.
Guests in this Episode
In this episode, we are joined by Patrick Wilson, President of the Metropolitan Knoxville Airport Authority (MKAA); Trevis Gardner, MKAA Vice President of Operations; and Gwen Basaria, Vice President of Member Experience for the American Association of Airport Executives (AAAE).
Patrick Wilson, A.A.E., is president of the Metropolitan Knoxville Airport Authority (MKAA), which owns and operates both McGhee Tyson and Downtown Island Airports in Knoxville, TN. In his role, Wilson leads a team of employees whose primary focus is to provide East Tennessee pilots and travelers with a safe, convenient and affordable air travel experience. As a leader in aviation for over 27 years, Wilson is an expert at promoting positive relationships with all airport, airline, government and community leaders.
Trevis Gardner, Vice President of Operations, has been with MKAA for 29 years. Gardner is directly responsible for an operations and maintenance organization division of nearly 100 staff members, and also serves in a leadership role as a senior organization officer as Chief Information Officer and Chief Personnel Officer. Trevis has even served multiple terms in local elected office as member and chairman of the Blount County Board of Education.
As AAAE’s Vice President of Member Experience and the AAAE Foundation, Gwen does more than just delight members (though that’s in her job description!). Gwen passionately serves as chief member advocate at AAAE; identifying their priorities, developing new benefits and services to meet those needs, and elevating member service standards and satisfaction metrics across the association. She also manages the day-to-day operations of the AAAE Foundation, which has awarded over 3,000 scholarships totaling more than $5 million since 1989.
