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Explore every episode of the podcast Finding Peak w/ Ryan Hanley

Dive into the complete episode list for Finding Peak w/ Ryan Hanley. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

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TitlePub. DateDuration
Debrief to Win: How Failure Builds Unstoppable Leaders09 Dec 202400:51:23

In this episode, Ryan Hanley sits down with Robert "Cujo" Teschner, retired fighter pilot and author of Debrief to Win, to uncover the transformative power of failure in building high-performing teams. Cujo shares how psychological safety, vulnerability, and intentional reflection create a culture where leaders and teams thrive under pressure. Packed with actionable insights and riveting stories, this conversation is a masterclass in turning setbacks into springboards for success.

Join our community: https://linktr.ee/ryan_hanley

Connect with Robert "Cujo" Teschner:

If you enjoyed this episode, please take a moment to rate and review the podcast—it helps us reach more listeners like you and continue delivering impactful conversations. Your feedback means the world to us and keeps the mission alive—thank you for your support!

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From Fear to Freedom: Untethered Authenticity with Bob Burg05 Dec 202400:32:36

We sit down with Bob Burg, bestselling author of The Go-Giver series, to explore the profound impact of authenticity in our personal and professional lives.
 
Connect with Bob Burg:

Sponsors:

 

Get a FREE trial of unlimited access and an additional 20% discount on Shortform through my special link: https://shortform.com/ryanhanley

 

Take your podcasting journey to new heights. Get booked on high-influence podcasts with That 1 Agency: https://bit.ly/that1podcasttour

 

Episodes You Might Enjoy:

 

From $2 Million Loss to World-Class Entrepreneur: https://lnk.to/delk

 

From One Man Shop to $200M in Revenue: https://lnk.to/tommymello

 

Is Psilocybin the Gateway to Self-Mastery? https://lnk.to/80upZ9

 

Go deeper down the rabbit hole: https://linktr.ee/ryan_hanley

Bob shares actionable insights on why being true to your values is the ultimate key to building trust, fostering meaningful relationships, and achieving lasting success.

Drawing on principles from his book, The Go-Giver, and lessons from Living Untethered by Michael A. Singer, Bob explains how fear, societal pressures, and attachment to others’ approval can keep us from fully stepping into our authentic selves.

Whether you’re a leader, entrepreneur, or someone striving for personal growth, this episode offers the tools you need to cultivate self-confidence, live in alignment with your values, and break free from the stress of trying to please everyone.

What You’ll Learn in This Episode:

  • Why authenticity is the most valuable gift you can offer to the world.
  • The difference between true authenticity and "no-boundaries" behavior.
  • How societal norms and fear of rejection hinder authenticity.
  • The role of self-awareness in becoming your authentic self.
  • Why detaching from the outcome leads to greater fulfillment and success.
  • How to start cultivating authenticity in your life today.
Key Quotes from the Episode:
  • "When you act congruently with your values, you naturally inspire trust and connection." – Bob Burg
  • "Authenticity is not an excuse for staying the same—it’s the motivation to grow into your higher self." – Bob Burg
  • "Detach from the outcome and focus on being true to who you are." – Bob Burg

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He Started Living on Purpose (and how you can too)10 Oct 202401:07:48

Became a Master of the Close: https://masteroftheclose.com

 

What if a single moment could transform your entire life trajectory?

Join us as we explore the incredible journey of Matthew Hoover, a former minister turned purpose-driven branding specialist and CEO of Message Masters.

Connect with Matthew Hoover

Sponsors:

Get a FREE trial of unlimited access and an additional 20% discount on Shortform through my special link: https://shortform.com/ryanhanley

Take your podcasting journey to new heights. Get booked on high-influence podcasts with That 1 Agency: https://bit.ly/that1podcasttour

Episodes You Might Enjoy:

From $2 Million Loss to World-Class Entrepreneur: https://lnk.to/delk

From One Man Shop to $200M in Revenue: https://lnk.to/tommymello

Is Psilocybin the Gateway to Self-Mastery? https://lnk.to/80upZ9

Get in Touch: https://linktr.ee/ryan_hanley

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209. Intersection of Passion, Skill, and Need with Terry Kim24 Nov 202300:56:40

Became a Master of the Close: https://masteroftheclose.com


Have you ever thought about the intersection of passion, skills, and what the world needs?

Meet our extraordinary guest who switched gears from the entertainment industry to the tech world, inspired by the movie "The Matrix." 


✅ Get frameworks & mental models for high achievement: https://go.ryanhanley.com

✅ For daily insights and ideas on peak performance: https://www.instagram.com/ryan_hanley/

✅ Hire me to speak at your next event: https://ryanhanley.com/speaking


** Connect with Guest **


✅Terry Kim’s Book: https://www.amazon.com/Zero-Engineer-American-Financial-Technologies/dp/B0CJL3GH9C

✅Terry’s LinkedIn: https://www.linkedin.com/in/projectkim/


** More about this episode **


Dive into his riveting journey, from building his first computer, to serving in the Air Force, to finding his footing in the rapidly evolving tech industry. Discover how his understanding of the internet's infrastructure and his dedication to hands-on learning played a pivotal role in his journey.

Want to challenge conventional wisdom?

Tune in as we explore alternative education and career paths in the IT field, breaking barriers of the typical go-to-college mindset. Our guest introduces us to NGT Academy, a vocational training program that readies students for the IT job market in just four months.

Hear firsthand accounts of mid-career individuals who've successfully switched gears through NGT Academy. It's more than just a conversation—it's a revolution that champions apprenticeship and the value of learning from those already successful in their fields.

As we wrapped up, we found ourselves reflecting on the importance of self-reflection, discipline, and focus in achieving one's goals. . We touched upon the pivotal role of affordable education and its transformative impact, as shared by our guest.

So, join us on this rich journey of discovering your passion, overcoming hurdles, and navigating the road to success. You might find that next step you've been looking for, or even better, redefine what success means to you.

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208. The Pursuit of Personal Growth: Navigating Success and Perfectionism with Chris Marr21 Nov 202301:09:10

Became a Master of the Close: https://masteroftheclose.com


What if the only thing standing between you and your highest potential is the right kind of guidance?

Dive in as we chat about the role of coaching, its challenges, and how it intricately intertwines with teaching.


✅ Get frameworks & mental models for high achievement: https://go.ryanhanley.com

✅ For daily insights and ideas on peak performance: https://www.instagram.com/ryan_hanley/

✅ Hire me to speak at your next event: https://ryanhanley.com/speaking


** Connect with Guest **

✅Chris Marr’s Book: https://amzn.to/46a7DsW

✅Chris’s LinkedIn: https://www.linkedin.com/in/theauthoritativecoach/


** More about this episode **

With our guests providing us with an intriguing perspective on the egocentric aspects of coaching, we seek to elucidate how the right balance of guidance and space for clients to self-discover can be pivotal.

As the conversation unfolds, we shift gears to talk about imposter syndrome, confidence, and the perils of perfectionism. We examine how market acceptance and support can fuel confidence and discuss how a dash of self-awareness and anxiety can be healthy.

Using the success story of Tim Ferriss, we reflect on the importance of tinkering and experimenting to achieve success and how overthinking can be detrimental.

As we steer our conversation toward personal identity, manifestation, and action toward goals, we unravel how we can bridge our inner thoughts with the external world to drive our ambitions. We also share some tips on striking a balance between aspirations and personal values, while exploring the realm of new hobbies and the importance of mindset growth.

Listen in, as we explore how becoming a coach-like communicator and worker can lead to transformations and breakthroughs.

#findingpeak #confidence #innerthoughts #outerthoughts

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207. Rethinking Education, Leadership, and Life Itself with Chris Cline16 Nov 202301:13:32

Became a Master of the Close: https://masteroftheclose.com


✅ Get frameworks & mental models for high achievement: https://go.ryanhanley.com

✅ For daily insights and ideas on peak performance: https://instagram.com/ryan_hanley

✅ Hire me to speak at your next event: https://ryanhanley.com/speaking


** Connect with Guest **

→ Chris Cline Book: https://amzn.to/47zL1TH

→ Chris’s LinkedIn: https://www.linkedin.com/in/chris-cline-0195121b/


** More about this episode **


Ever considered whether a college degree is vital for success in the modern workplace?

We're exploring the changing landscape of higher education with Chris Cline, the executive director of the Agents Council for Technology and author of the book 'Inertia of Legacy'.

Together, we navigate topics ranging from personal development and leadership to physics and sales.

We also share our own adventures as former engineering students, and the consequential shift in our career paths. Prepare to question conventional wisdom and ponder over the impact of technology on the learning landscape.

We further dive into the essence of accountability, self-reflection, and the acceptance of life's inevitable challenges.

Chris and I examine the trajectory of our lives, discussing the importance of intentionality in the present moment. An integral part of our conversation revolves around making time for what truly matters in our lives.

Discover how a health-centered mindset, coupled with personal discipline, can help combat potential roadblocks and keep you on track with your goals.

Bringing a unique perspective to personal development, we take a deep dive into the significance of writing a book.

In this candid conversation, we explore the rewards and challenges of authorship and how it contributes to one's legacy. We wrap up by sharing our insights on self-improvement and the path to creating a healthier legacy.

From college struggles to overcoming personal hurdles, join us as we uncover valuable insights and practical advice.

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206. Success, Security, and Skilled Trades: A Conversation with Ken Rusk02 Nov 202301:05:59

Became a Master of the Close: https://masteroftheclose.com


Are you ready to shake up your perspective on job security, success, and the college debt crisis?

** Connect **

▸ Website: https://ryanhanley.com

▸ Instagram: https://instagram.com/ryan_hanley

▸ Subscribe to the Podcast: https://ryanhanley.com/podcast

Get Ken's book -> Blue Collar Cash

*** More About the Episode ***

That’s what we’re here to do in this engaging and enlightening conversation with Ken Rusk, author of 'Blue Collar Cash'. Ken shines a light on the resurgence of blue collar industries as a viable and often more secure alternative to white collar jobs, challenging the commonly held belief that a degree is the only path to success.

We take a deep look into the importance of forging meaningful relationships in our increasingly digital age, advocating for less screen time and more human connection. Ken also paints a vivid picture of the various career paths available to today's job seekers, from apprenticeships to tech or trade schools.

As we explore the entrepreneurship landscape, Ken imparts wisdom on the key characteristics of successful entrepreneurs, stressing the significance of investing in both personal and team growth.

College education, student debt, and the value of degrees take center stage in our debate. We bravely question the feasibility of free college as a solution to the education debt crisis, and scrutinize the lack of accountability in the education system. As we wrap up, Ken emphasizes the entrepreneur's duty to pass on their knowledge and inspire future generations. So gear up for an episode that's set to turn your perspective upside down and challenge the status quo!

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205. How Leaders Thrive in an AI Enhanced World31 Oct 202300:20:36

Became a Master of the Close: https://masteroftheclose.com


Are you ready to navigate the transformative world of AI in business?

Join us as we explore the groundbreaking insights of Geoffrey A Moore's book, "Crossing the Chasm," and uncover how AI can make or break your business.

** Connect **

▸ Website: https://ryanhanley.com

▸ Instagram: https://instagram.com/ryan_hanley

▸ Subscribe to the Podcast: https://ryanhanley.com/podcast

▸ Get Crossing the Chasm here: https://amzn.to/3sd1nT6


*** More About the Episode ***

Ready to strategically implement AI in your business?

In this episode, we challenge the notion of mindlessly adopting AI without understanding its true value.

Instead, we discuss how AI should be strategically engaged to amplify human interactions and foster deeper connections. Join us as we explore the concept of human-optimized tasks and flip the equation, giving customers valuable time on the phone.

Discover why AI should only be implemented with a clear purpose and expected value, and how it can enhance your business operations.

Don't miss this tantalizing episode as we reveal the secrets to successful AI integration and empower you to embrace the power of AI.

▸ Subscribe to the Podcast: https://ryanhanley.com/podcast

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204. Unlocking the Secret to High Achievement: Moving Beyond Mediocrity22 Oct 202300:23:47

Became a Master of the Close: https://masteroftheclose.com


Ready to break free from the shackles of mediocrity and reach for the heights of success?

Get set to unlock the secret to high achievement as we guide you, step by step, through the critical stages of personal and professional development.

** Connect **

▸ Website: https://www.findingpeak.com

▸ Instagram: https://instagram.com/ryan_hanley

▸ Subscribe to the Podcast: https://www.findingpeak.com/podcast

*** More About the Episode ***

We explore why so many people get trapped in the second stage - specializing in their strengths and becoming known for one thing.

Uncover why this can limit your growth and how stepping outside your comfort zone can catapult you to the third stage - absolute excellence in your chosen field.

Drawing insights from six mind-opening books, including:

We delve into the power of focus, determination, and doing whatever it takes to win.

You'll discover how to make a real declaration and take proactive action, and why it's critical to concentrate on that five percent activity that can bring 95% of results.

It's not about doing things right – it's about doing the right things. Let's embark on this enlightening journey to true success together - your thoughts and questions are always welcome in the comments.

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Leading with Excellence: A Conversation with Kyle McDowell19 Oct 202300:53:05

Became a Master of the Close: https://masteroftheclose.com


Ever wondered why some organizations ooze excellence while others struggle? Join me in a fascinating chat with Kyle McDowell, the writer behind Begin With We: 10 Principles for Building and Sustaining a Culture of Excellence. 

Visit Kyle's website: https://kylemcdowellinc.com/begin-with-we/

** Connect **

▸ Website: https://www.findingpeak.com

▸ Instagram: https://instagram.com/ryan_hanley

▸ Subscribe to the Podcast: https://www.findingpeak.com/podcast

** More About the Episode **

This episode peels back the layers on fostering a result-driven mindset and transforming your leadership style to build a culture that thrives on excellence.

A fascinating revelation in our talk is the absence of a formal or informal onboarding process when promoting individuals into leadership roles. This common mistake, as Kyle points out, often leads to the replication of behaviors seen throughout their careers. We break down this cycle, emphasizing becoming the leader we never had.

Still, it's not all about leadership; we also dive into the concept of accountability, exploring how a workplace culture that encourages action and accepts mistakes paves the way for growth.

Lastly, in an age where leadership often equals invulnerability, we challenge the status quo and discuss the power of vulnerability. I'm sure you'll find Kyle's belief that obstacles are in fact invitations as refreshing as I did.

We wrap up our conversation with the importance of choosing challenges in business, taking responsibility, and being a good human - all vital in fostering a culture of excellence. Tune in for an episode that goes beyond insightful discussions and offers a valuable resource for improving leadership skills and team dynamics.

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Breaking Free of the Spotlight Effect: Harnessing Confidence and Personal Growth18 Oct 202300:18:13

Became a Master of the Close: https://masteroftheclose.com


Are you ready to unlock a transformational understanding of your mind's self-conscious quirks? This episode offers you the key to a systematic deconstruction of the 'Spotlight Effect', a common cognitive distortion that tends to inhibit us from realizing our full potential.

** Connect **

▸ Website: https://www.findingpeak.com

▸ Instagram: https://instagram.com/ryan_hanley

▸ Subscribe to the Podcast: https://www.findingpeak.com/podcast


*** More About the Episode ***

We'll be taking you on a deep dive into this psychological phenomenon, where we tend to overestimate the amount of attention bestowed upon us by the people around us.

Drawing from a compelling 2000 study by Thomas Gilovich at Cornell University, we'll illustrate this effect and contextualize it in our social media habits and interactions. 

Unshackle yourself from self-imposed mental barriers and tune in to discussions centered around practical strategies to combat this effect. From cultivating beneficial habits and routines to harnessing the power of feedback, we'll guide you on the path to a more confident and freeing existence.

This episode promises to explore how our perception shapes our social dynamics and personal growth. So, step out of the imaginary spotlight and empower yourself to live a life devoid of undue self-consciousness and undue concern about others' opinions.

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The Max Revenue Approach: Brand Building, Sales, and Outbound Reach12 Oct 202301:04:48

Became a Master of the Close: https://masteroftheclose.com


Ready for a thrilling journey into the world of insurance, brand building, and sales?


* Max Revenue Newsletter *

https://maxrevenueletter.beehiiv.com/


** Connect **

▸ Website: https://www.findingpeak.com

▸ Instagram: https://instagram.com/ryan_hanley

▸ Subscribe to the Podcast: https://www.findingpeak.com/podcast


*** More About the Episode ***

This episode guarantees insightful strategies and tales from the trenches as we unpack the game-changing methods of Max Revenue in revolutionizing the industry through outbound calling and outbound reach.

We also share our transformation narrative from the Ryan Hanley Show to Finding Peak, aiming to help you attain top performance through intentional action.

Discover the resilience it takes to start anew in the insurance industry and the pivotal role mentorship plays in this process.

We unravel the grit needed to overcome obstacles and the power of self-belief propelling you through the 'valley of despair.'

You also get a glimpse of how Max Revenue has leveraged internet marketing to build a strong brand and the challenges and victories associated with running a thriving consulting business.

We conclude by exploring the creative application of YouTube videos to reach potential clients, understand the buyer's journey, and create content that resonates with individuals seeking answers.

This episode promises an enlightening adventure through insurance, brand building, and sales.

Catch the wave as we navigate through the dynamic world of insurance and discover how Max Revenue has transformed the industry through innovative strategies.


#leadership #insurance

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Redefining AI: Boosting Your Business and Navigating Potential Blind Spots09 Oct 202301:01:15

Became a Master of the Close: https://masteroftheclose.com


Prepare to redefine your perception of AI as we delve into its influence in the industry and expose the potential blind spots you never saw coming.

** Connect **

▸ Website: https://findingpeak.com

▸ Instagram: https://instagram.com/ryan_hanley

▸ Subscribe to the Podcast: https://findingpeak.com/podcast

*** More About the Episode ***

Get ready to utilize AI to elevate your human touch in your agency rather than allowing it to replace you.

On this journey of discovery, we share our personal experiences using AI-enhancing tools, such as Wonderchat, and provide insights on how it's changing the face of our agency. An important conversation is on the cards about the impact of groundbreaking companies like Lemonade and Snapsheet on the industry.

Our mission is to encourage you to experiment with AI and highlight the importance of setting aside a “mess around” budget for testing new tools, technologies, and techniques.

You'll hear the success story of our guest, who dared to test a new tool and won big, emphasizing the need to keep an open mind to excel. We conclude by dissecting how to use AI as a lever for success in the industry, offering valuable insights for those looking to harness the power of AI in their businesses.

This episode is packed with thought-provoking discussions, from implementing AI as an amplification tool to introducing you to the concept of a human-optimized insurance agency.

We reveal how AI can revolutionize customer experiences, expedite claims, and make policy and underwriting decisions faster.

Our chat about the use of AI tools in automating tasks, saving time, and providing invaluable insights is not to be missed. It's time for you to learn, experiment, and thrive in the AI revolution. So, buckle up and join us on this AI adventure!

#ai #leadership

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Personal Brands MANDATORY for Modern Leaders?07 Oct 202400:57:39

Became a Master of the Close: https://masteroftheclose.com

 

What does building an authentic personal brand truly mean in today's digital world? Olivia Atkin joins us to unravel the art of crafting a personal identity that resonates just as powerfully as your professional one.

Go deeper down the rabbit hole: https://linktr.ee/ryan_hanley

Connect with Olivia Atkin

With social media at our fingertips, Olivia shares her wisdom on balancing these two facets, highlighting the need to embrace authenticity and the imperfections of life. This episode sheds light on the strategic importance of personal branding and the danger of neglecting it, offering a roadmap to creating genuine connections that drive long-term success.

Social media can be a maze for professionals trying to juggle multiple platforms while maintaining a cohesive brand.

We explore this challenge with Olivia, discussing the importance of finding your comfort zone and focusing on the platforms that matter most to your audience. Drawing from our experiences, we talk about the benefits of a structured content creation process and highlight how outsourcing can ensure consistency in an overcrowded digital space.

We also delve into the necessity of identifying seasonal trends and how to engage your audience during peak and low periods.

Authenticity is the cornerstone of any meaningful brand, and we wrap up the conversation by emphasizing the power of being true to oneself. Through personal anecdotes, we illustrate the pitfalls of copying popular styles and instead encourage listeners to develop their own unique voice.

Whether it’s a mentor’s advice or a story of attending an event underdressed yet confident, the episode champions the idea that authenticity leads not only to personal satisfaction but also to greater professional success. Embrace who you are, and watch your brand flourish.

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The Myth of the Multiple with Legacy Advisors05 Oct 202300:51:18

Became a Master of the Close: https://masteroftheclose.com


Prepare to have the veil lifted on the world of selling insurance agencies as we chat with industry experts Mike Almberg and Max Olson from Legacy Advisors.

Together, we unravel the complexities of the selling process, dismantle common misconceptions, and stress the importance of partnerships that align with your agency's culture. We promise you a candid discussion that delves into the nitty-gritty of maximizing your agency's value when it’s time for sale.

Embrace an enlightening debate on the contrasting mindsets between a business owner and an agency owner when preparing to sell. Learn the value of early valuations and setting a growth curve that captures potential buyers’ attention.

Journey with us as we traverse the tricky terrains of effective leadership roles, handling growth and employees, and the influences of different paths on your business and industry.

In our conversation, we uncover everything from kick-starting and optimizing an insurance agency to successfully managing growth and employees. Discover the criticality of assessing your team, rolling out necessary training, and conducting performance reviews to boost your business value.

Hear about the necessity of initiating the selling process as soon as possible. Be sure to subscribe to the Finding Peak newsletter to feed your curiosity with more exclusive content on leadership, life, and business. This is a conversation you won't want to miss!

Legacy Advisors: https://www.legacyadvisors.partners/

Finding Peak Newsletter: https://www.findingpeak.com

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Turning Pages with Purpose: Nick Hutchison's Reading Strategy28 Sep 202300:55:29

Became a Master of the Close: https://masteroftheclose.com


We're thrilled to introduce you to Nick Hutchinson, the brain behind the booming Instagram channel Book Thinkers.

This episode is a treasure trove for book enthusiasts as Nick peels back the curtain on his reading process, letting us in on how he extracts maximum value from each book he explores.

Get Nick's new book, Rise of the Reader here: https://amzn.to/3LAMYqk


** Connect **

▸ Website: https://ryanhanley.com

▸ Instagram: https://instagram.com/ryan_hanley

▸ Subscribe to the Podcast: https://linktr.ee/ryan_hanley


*** More About the Episode ***

Brace yourself for a deep insight into his unique approach to reading, which he shares in his new book "Rise of the Reader."

In a captivating conversation, we navigate the terrain of book selection and organization, prompting you to ponder the importance of giving a book its due chance.

We dig into the merits of syncing audio with print, which could potentially amplify your reading experience.

There's a bit about Alex Hormozzi's books that makes them irresistible, and we share our reflections on the same.

Grab your headphones and join us on this journey of enriching our love for books and reading!

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Christos Provistali: Exploring the Power of Emotional Connection in Business21 Sep 202300:55:07

Became a Master of the Close: https://masteroftheclose.com


Imagine being able to tap into the power of human connection to transform your business. That's the revelation our guest, Christos Provostalis, former guest services manager at Walt Disney and an acclaimed customer experience speaker, had during his tenure at Disney. He discovered that the core of what he was selling wasn't just a product, but an emotion. It's a perspective he now brings to the insurance industry, helping agents to understand the emotional components of their business and to focus not just on policies, but on providing a sense of security and wealth.

Join us on a journey of self-discovery, as Provostalis shines a light on the importance of self-awareness in personal development. Through exploring the difficult task of feedback - both giving and receiving - he challenges us to understand which aspects of ourselves to change and which to keep. One of the key takeaways is understanding how to navigate these conversations, especially with high IQ individuals who might struggle with social skills.

Provostalis doesn't stop there. He further explores the power of emotion in business, drawing parallels to iconic brands like Harley Davidson and Nike, and how they've built a strong emotional connection with their customers. There's a shift happening in the insurance industry, one that requires a change of mindset, moving from a transactional model to one that fosters relationships and emotional connections. So, whether you're an insurance agent, a lender, or just someone interested in customer experience, this episode is sure to offer valuable insights. Strap in and prepare for an enlightening conversation with Christos Provostalis, as we explore the power of human connection in business.

** Connect **

▸ Website: https://ryanhanley.com

▸ Instagram: https://instagram.com/ryan_hanley

▸ Subscribe to the Podcast: https://linktr.ee/ryan_hanley

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RHS 196 MM: Daring Greatly19 Sep 202300:11:33

Became a Master of the Close: https://masteroftheclose.com


How often do you dare greatly? Are you willing to step into the arena, face the critics and chase your dreams?

Listen in as I share an impromptu presentation from a mastermind dinner with top players in the insurance industry.

This was the starting point of an impactful and vulnerable conversation. In the spirit of being bold, I draw upon a speech by Teddy Roosevelt, the 21st president, titled Citizenship in the Republic. This talk, particularly the segment known as the man in the arena, greatly emphasizes the importance of daring. I challenge you, our listeners, to ponder greatly what aspects of your life would be considered daring.

Remember, those who put themselves on the line and actively engage truly succeed.

Join us as we explore the necessity of acknowledging our own resilience during challenging times and the importance of relying on our support systems when feeling overwhelmed. This episode emphasizes the significance of having the courage to chase our dreams, even if it means facing criticism.

I also offer personal advice on how to remain resilient in the face of adversity. Whether you believe in a higher power or not, it's essential to find something in your life that can be considered as daring greatly.

So brace yourself, be prepared to weather the storm, and know that on the other side, you'll come out stronger and more aware of who you are.

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RHS 195 - MM: The Man in the Arena11 Sep 202300:33:21

Became a Master of the Close: https://masteroftheclose.com


In this engaging discussion, we unpack the significance of individual citizenship and the fundamental values that make one a quality human and a contributing member of society.


Inspired by Teddy Roosevelt's iconic speech, 'The Citizen in a Republic,' we emphasize the need for these ideals in our current society, where they seem to have been replaced by more materialistic values.


Further into the discussion, we highlight skill, leisure, and wealth privileges and the responsibility to use them for the greater good. In an age of cynicism, we stress the importance of the average citizen in achieving greatness, challenging those who criticize without putting in the effort.


We wrap up this chapter by discussing the need to play one's part in life's struggle and not hide behind contempt for others' achievements.


Toward the end of our discussion, we shed light on the significance of virtue and personal agency and the need for guiding intelligence in various human activities.


We share our belief that admiration should be directed at the deed and not the reward and that after achieving tangible material success, there must be a corresponding benefit to the nation.


Tune in as we conclude the episode with a reflection on the importance of positive action in nation-building and encouragement for listeners to participate in creating change, no matter how small.


We can't wait to hear your thoughts, so remember to leave your comments on the YouTube channel and subscribe for more episodes!


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RHS 194 - MM: Navigating Personal Growth and Emotional Leadership Challenges05 Sep 202300:26:12

Became a Master of the Close: https://masteroftheclose.com


Ever wondered how community and emotions can shape your business leadership journey?

Buckle up as Ryan Hanley opens up about his roller-coaster ride in the business world - from getting fired multiple times to eventually running his own company. Through his intimate storytelling, we uncover the emotional turmoil leaders often face and appreciate the power of choosing the right words for every situation.

We then transition into exploring the stark loneliness that surfaces when charged with the task of managing a company's culture. Following our guest's shift from mechanical engineering to insurance, we learn the mental strain that comes with challenging decisions like firing someone and why reaching out for support during such times is crucial.

The conversation culminates in a powerful message on the importance of a supportive community. Drawing from his personal growth and risk-taking journey, our guest sheds light on how finding empathy and understanding within a community can pave the way for better decision-making and problem-solving. Tune in to this enlightening episode and explore how leaning on a supportive community can help navigate the complexities of leadership and business management.


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RHS 193 - Monday Mindset: This is the Way28 Aug 202300:21:45

Became a Master of the Close: https://masteroftheclose.com


Ready to commit to a transformative journey and reach your highest potential? The episode takes a fascinating turn as we delve into the Mandalorian Code from the Star Wars series, illuminating how keeping personal promises shapes our identities.

This is the way.

We raise the question - what would it mean to live by this code in today's society? This intriguing discussion segues into the power of making and committing to singular promises to ourselves, exploring how this creates a virtuous cycle towards achieving our goals. So, tune in, engage with us on YouTube, and let us embark on this transformative journey together.


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RHS 192 - Hanley on AI25 Aug 202300:55:41

Became a Master of the Close: https://masteroftheclose.com


Can AI really be our steadfast ally, or is it an intimidating opponent lurking in the shadows?

In a world where technological advancements are taking giant leaps, we stand at the intersection of fear and excitement.

We delve deep into the transformative potential of AI, discussing its applications in modern business and everyday life and its pivotal role in reshaping industries like insurance.


Notwithstanding the dread that the rapid pace of AI development may instill, we explore its remarkable potential in fostering personal and professional growth.

Now, shifting gears to personal branding and testing strategies, we explore the critical tools and tactics that have been instrumental in shaping my own journey.

This podcast, in all its unfiltered essence, serves as a testing ground for these strategies, unraveling valuable insights and lessons applicable to all business or individuals.

We also emphasize the need to stay connected, to ensure your brand resonates with your audience, and how it all ties in with AI and its tools for content creation, and platforms like LinkedIn and Twitter.


As we wrap, we focus on the controversy that AI sparks. We present a balanced view - encompassing both the pessimists who foresee a dystopian AI-dominated world, and the optimists who, like me, see immense potential in AI when harnessed for the greater good.

We reflect on how AI has augmented our creativity and productivity, showing you how you can leverage these tools to elevate your personal brand and business.

So, tune in, as we debunk the myths, unveil the realities, and reveal the tangible implications and potential of AI in our world.


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RHS 191 - AMA: Leading a Remote Team, Training Programs & Advice to My Younger Self17 Aug 202300:47:30

Became a Master of the Close: https://masteroftheclose.com


Ready to master the art of remote leadership and build effective training programs?


We discuss these and so much more in my first AMA (Ask Me Anything) episode of the podcast...


Strap in as we embark on a journey through the complexities of maintaining unity and connection within a remote team environment. We'll get hands-on with the power of regular meetings, random check-ins, and the unifying force of company swag.


I’ll share with you my own experiences and insights on how to celebrate team win in a remote setting and the importance of intentional connections within the team.


Navigating the challenges of training and managing remote teams can be tricky, but fear not. We delve into the process of onboarding new employees remotely, customizing training approaches, and developing a modular program for company-specific training. From the benefits of digital training platforms to the importance of cultural understanding and process familiarity, we'll equip you with the tools you need to ensure your remote team is on the same page.


In the final leg of our journey, we get real about underwriter-agent relationships, focusing on solutions and how to help agents get to a 'yes'. I open up about personal experiences and the frustrations that come with submitting accounts to underwriters. Further, we discuss the concept of service in solving problems and the importance of a killer instinct in life. To round off, we end on a lighter note and indulge in my love for conspiracy theories and the role of entertainment in our lives. So tune in and buckle up, because this is going to be one insightful adventure.


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RHS 190 - Joey Coleman's Guide to Navigating Leadership, Empathy, and Employee Experience03 Aug 202301:06:12

Became a Master of the Close: https://masteroftheclose.com


Some of the toughest decisions in my life involved hiring and firing employees.


I was confronted with the emotional toll it took on both ends of the spectrum. That's why our guest, Joey Coleman, renowned author of 'Never Lose a Customer Again' and 'Never Lose an Employee Again', is here to shed some light on this intricate process.


With his own experiences as a leader and the challenging decisions he made as a CEO, Joey offers a unique perspective on the employer-employee dynamic.


The episode further highlights the intertwined connection between customer experience and employee experience, shedding light on the employer's responsibility to create a remarkable environment for their team members.


We also dissect the balance of hierarchy and dialogue in decision-making, the dangers of confirmation bias, and the importance of rest and recovery after big projects.


So, grab your headphones and tune in to this enlightening episode packed with valuable insights for leaders and managers alike.


This is not just a conversation; it's a transformative journey.


Episode Highlights:

  • Ryan and Joey discuss their experience of speaking with Marcus Sheridan and how much they admire his skills. (6:57)
  • Joey shares his experiences during COVID, including giving speeches and consulting for struggling businesses, and witnessing the contrasting emotions of people facing hardships and successes. (15:43)
  • Joey discusses the importance of employee experience in creating remarkable customer experiences and the interconnectedness between the two. (25:51)
  • Joey mentions that employers struggle to create a positive employee experience due to a lack of firsthand experience, a fear of vulnerability and admitting uncertainty, and a disconnect between customer and employee experience. (30:42)
  • Joey believes that being a great employer is understanding that employee experience is a journey, not a destination, and adapting to the changing world and employee needs (34:29).  
  • Joey discusses the importance of valuing team opinions and involving them in decision-making while acknowledging that leaders must make tough decisions and take responsibility for the results. (46:42)
  • Joey mentions that leaders often fail to learn from experiments because they focus on justifying the results instead of understanding why things didn't go as planned. (56:25)
  • Joey discusses the episode's main takeaway, which is to be intentional about the type of people you want in your organization and to incorporate that into every step of the hiring and employee management process. (1:00:08)


Key Quotes:

  • “The best books are the ones that you can come back to. You can read it at a different point in your career when you're facing a different problem, a different situation, a different scenario, you're in a different organization, you've got a new product, a new service, whatever it may be.” - Joey Coleman
  • “Most leaders don't actually learned from the experiments. They justify why the experiment ended up the way it did, without exploring why the experiment didn't go the way they thought it was.” - Joey Coleman
  • “Words totally matter, like, it is literally the foundation of our ability to communicate in the modern era, is words, language.” - Joey Coleman


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He Got Sober and EVERYTHING Changed03 Oct 202400:50:40

Became a Master of the Close: https://masteroftheclose.com

 

What if breaking free from addiction could unlock untapped potential in both your personal and professional life?

✅ Go deeper: https://linktr.ee/ryan_hanley

Connect with Justin McClure

Join us for an inspiring conversation with branding expert and entrepreneur Justin McClure, who shares his profound journey from addiction to a life of purpose and value.

Through heartfelt anecdotes, Justin discusses how he navigated the societal normalization of substances like alcohol and how sobriety transformed his approach to life, health, and relationships. With insights drawn from his book "Daily Sober," Justin provides practical advice for those looking to redefine their identities and break free from negative influences.

Discover the intricate connections between optimizing health and achieving peak performance. Justin recounts a pivotal moment when poor lifestyle choices led to a health scare, driving him to prioritize self-care and health awareness.

We explore the risks of substances like sugar and alcohol, stressing the importance of removing these dangers to enhance overall well-being. This episode advocates for personal empowerment, urging listeners to educate themselves and rely on self-discipline to maintain a long and fulfilling life.

Relationships rooted in shared values are also a key focus as Justin shares stories of couples thriving by openly embracing their beliefs and imperfections.

We highlight the role of authenticity in forging lasting connections and touch on Justin's entrepreneurial ventures, including the thrilling launch of the Ultralight, a versatile tool for content creators.

From resilience in the face of personal challenges to the determination required to succeed in business, this episode is packed with valuable insights that encourage self-awareness as a path to both personal and professional fulfillment. Tune in for a conversation that promises to inspire transformation and growth.

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RHS 189 - Revolutionizing Your Insurance Business: Strategies, Technology, and the Power of Podcasting with Shawn Fitzgerald13 Jul 202301:05:38

Became a Master of the Close: https://masteroftheclose.com


Discover how to revolutionize your insurance business as we chat with the incredible Shawn Fitzgerald of the Scratch Agency podcast.


Shawn's unique blend of progressive technology and prospecting techniques, combined with a respect for traditional methods, will give you the edge you need in today's competitive market.


Together, we'll explore the importance of finding freedom within ourselves, overcoming limitations, and navigating the challenges of the current economic crisis.


Dive into the world of carrier sales centers as we discuss how they can help you maximize efficiency and grow your business.


Learn the ins and outs of working with carrier representatives and customer service centers and the advantages of carving out a niche for yourself in the insurance industry. We'll also reveal the power of AI tools like ByWordAI, Chat GPT, and Grammarly in revolutionizing your blog writing process, saving you precious time and resources.


Finally, we get personal with Shawn as we discuss the mental and emotional journey of being a scratch agent. Shawn shares the incredible benefits of starting a podcast to build relationships, learn from guests, and find a sense of community, from the loneliness to the self-discipline required.


Don't miss out on this insightful conversation that will inspire you and provide tangible strategies to elevate your insurance business to new heights.


Episode Highlights:

  • Shawn discusses his approach to purchasing leads for his insurance agency and the benefits of doing so. (7:04)
  • Shawn shares the benefits of using a service center versus a sales center for insurance agencies, and how it can help maximize time and resources. (19:12)
  • Shawn mentions that AI has significantly improved efficiency in blogging, reducing time spent on writing from three hours to 30 minutes. (29:23)
  • Ryan shares his process for creating two blog posts daily in 30 minutes or less using a tool called Byword and a paid subscription to ChatGPT. (31:05)
  • Shawn mentions that he uses GPT to send emails more efficiently, providing a state of the market for commercial clients and personalizing them with Grammarly, creating a Facebook ad, and responding to forms. (37:04)
  • Ryan discusses the benefits of choosing a niche in the insurance industry and how it can lead to success. (42:06)
  • Shawn believes that mistakes in the industry can lead to avoiding passions, but finding a niche or field you love will keep your fire burning. (46:14)
  • Shawn explains that they started the Scratch Agency podcast because they wanted to share valuable information and learn from guests and the insurance industry community. (50:38)


Key Quotes:

  • “If you're not in a niche or a specific field that you love. It's easy to just skip out on that day. You know, if you love it, like I said before, it's going to keep that fire burning.” - Shawn Fitzgerald
  • “As a scratch agent one of the first things I did was I kind of had to build my niche based around the carrier access I had. So sometimes you don't always have the option. But once you get to a certain point, you can pick and do what you'd like.” - Shawn Fitzgerald
  • “The relationships I've built from the podcasts that Steven and I have built from the podcasts, I feel like are invaluable. So I know, we both know how hard those times are. And it's the three of us who know how hard those times are being a scratch agent. So I feel like if that can help, literally one or two people that also makes me happy.” - Shawn Fitzgerald


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RHS 188 - Embracing Neurodiversity: Kimi Donahue's Journey to Success and Effective Communication06 Jul 202300:58:04

Became a Master of the Close: https://masteroftheclose.com


Join me as I dive into an enlightening conversation with Kimi Donahue, senior agency success manager at Openly.


Discover her inspiring journey in the insurance industry and how her passion for connecting with others through music has played a role in her success.


Kimi opens up about living with Tourette's and its impact on her communication skills. We delve into the importance of understanding neurodiversity, providing feedback, and exploring the potential dangers of falling into a victim mentality.


Learn how to better communicate with neurodivergent individuals and foster an environment of understanding and acceptance.


Finally, listen as Kimi and I discuss respect, freedom, and relationship communication. We explore the power of respectful differentiation, personal agency, and improvement.


Hear how striving for excellence can help you further develop your unique skills and talents. Don't miss this insightful and thought-provoking episode with the amazing Kimi Donahue!


Episode Highlights:

  • Kimmy shares her experience with Tourette Syndrome, including her diagnosis, symptoms, and how she copes with it. (8:17)
  • Kimi explains the importance of setting expectations and being open to communication styles. (15:35)
  • Kimi mentions that being open to feedback and learning from it can lead to better communication and understanding of different personalities. (25:26)
  • Kimi discusses the importance of respect in relationships, whether it be in the workplace or in a romantic relationship. (37:07)
  • Kimi explains how being different has become mainstream these days and how some people use it as a crutch to get shallow feedback and victories. (42:40)
  • Kimi mentions that she is always looking for new experiences and strives to be the best at them. (53:58)


Key Quotes:

  • “I've just been really lucky or have done a good job of surrounding myself with people that are similar, that are just very growth minded. That's what I mean by learning basis is people that understand that, like, there's always room for improvement. And your perspective isn't always the only one that exists. And I think that's probably the biggest piece that my parents really helped drive home for me and my sister.” - Kimi Donahue
  • “I'm always looking for something new. And then of course, when I do it, I want to be the best I can be at it. That's hence, where the competitive nature comes in. You know, I enjoy recognition, I enjoy being a winner.” - Kimi Donahue


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RHS 187 - Unlocking the Future of Insurance: Insurtech Collaboration, Adaptability, and the Power of AI with Brian Falchuk29 Jun 202300:57:43

Became a Master of the Close: https://masteroftheclose.com


Join us for an eye-opening conversation with Brian Falchuk, author of The Future of Insurance, as we explore the exciting potential of traditional insurance carriers collaborating with insurtech solution providers.


Brian shares valuable lessons from his experience in the industry, emphasizing the need to push boundaries, try new things, and adopt a fresh perspective on success. Together, we tackle the challenges insurance professionals face in delivering successful collaborations and highlight the revolutionary potential of AI and technology within the industry.


This fascinating discussion delves into the incentives driving insurance carriers and the importance of shifting our perspective on success. We emphasize the need to avoid hubris, ego, which can hinder progress, and the challenge of incentivizing people within large bureaucracies.


Brian shares his thoughts on how insurers can avoid stagnation by looking for "not losers" instead of winners and the potential consequences of ignoring warning signs when it comes to technology.


Finally, we touch on the necessity of adaptability in the face of changing buyer culture and trends. Brian stresses the importance of not putting any one ideology on a pedestal, as this can limit a business's success.


We also discuss the importance of understanding the diverse needs of different buyers and the role of AI and technology in bridging the gap between the tech and insurance industries. Don't miss this captivating conversation with Brian Falchuk as we uncover the future of insurance and the steps we can take to ensure success in this rapidly evolving industry.


Episode Highlights:

  • Brian mentions that he has a new book, "The Future of Insurance," which is the third edition in the series. (4:11)
  • Brian discusses the importance of understanding the culture, values, and engagement in a company. (10:59)
  • Brian explains the difference between insurers and venture capitalists in terms of underwriting. (17:09)
  • Brian discusses the benefits and drawbacks of the slowness of the insurance industry in adapting to new technology and the importance of being aware of industry trends. (25:24)
  • Brian shares a story about a successful texting solution for claims that moved a customer to tears, highlighting the importance of delivering on promises in the insurance industry. (43:33)
  • Brian discusses the challenges of using buzzwords in the insurance industry and how skepticism serves as a barrier to collaboration between traditional carriers and InsurTech companies. (48:05)
  • Brian mentions that the “Future of Insurance” book series emphasizes the importance of respecting staff and systems, focusing on people and processes. (53:22)


Key Quotes:

  • “It's really hard to genuinely understand what it's like to live in an agent's shoes if you haven't actually been there.” - Brian Falchuk
  • “The whole book series is not about any one specific thing. It's about the lessons we personally need to start living, to make the change where we can.” - Brian Falchuk 


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RHS 186 - James Webb on Relationships and Resilience22 Jun 202301:02:41

Became a Master of the Close: https://masteroftheclose.com


What does it take to rise from humble beginnings and achieve massive success in business while creating millionaires out of your key employees? Join us as we sit down with James Webb, author of Redneck Resilience, and explore his incredible journey from a small town in Mississippi to becoming a successful entrepreneur owning one of the country's largest Orange Theory Fitness franchises.


In this fascinating and inspiring conversation, we dive into James's entrepreneurial journey and the pivotal moments that shaped his life and career. We touch on his early experiences selling pot holders at church bazaars, becoming an x-ray tech, and how the internet changed his entire trajectory. Throughout our discussion, we also examine the importance of resilience, relationships, and generational thinking in overcoming challenges and fostering long-term success.


Don't miss this engaging episode, as we also discuss the often-overlooked topic of compensating high-performing employees in industries like the independent insurance industry, where there is no consistent solution. James shares valuable insights from his own experience on creating an ownership structure that motivates and rewards employees, as well as the benefits of profit-sharing plans and equity-based incentives. Tune in to learn from James's incredible journey and unlock the secrets to resilience and success.


Episode Highlights:

  • James shares his entrepreneurial journey, including lessons learned from starting and selling companies. (9:13)
  • James discusses his experience being fired from executive positions and how it led them to become an entrepreneur. (17:27)
  • James believes that relationships define life, and mentors can guide individuals through difficult times. (23:06)
  • James discusses the commission structures and bonus programs they implemented for their sales reps, which led to significant increases in earnings. (31:05)
  • James mentions that equity is a motivating factor over profit sharing, as it provides ownership and rules. (38:11)
  • James explains that resilience is finding another path after being knocked down, rather than just getting back up and doing the same thing. (42:41)


Key Quotes:

  • “Relationships will define your life. And for me, it was developing relationships during these hard times. Mentors, people that helped me see, helped me guide. One of the reasons I love being a mentor now. It's been a lot of time doing that, is helping people get out of that thing.” - James Webb
  • “I use the term resilience. It's not just getting knocked down and getting back up. Why the hell do you want to get punched in the face again? It's getting knocked down, getting back up and finding another path. You know, I think that's one of the keys to resilience.” - James Webb
  • “My parents were probably the biggest influence in my life in terms of driving me and teaching me and showing me.” - James Webb


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RHS 185 - Doug Benz on Being the Coolest Insurance Agent in Western New York01 Jun 202300:58:24

Became a Master of the Close: https://masteroftheclose.com


Doug Benz, co-founder of New Buffalo Insurance (with his incredible wife, Liz Benz), is one of my personal favorite people in the insurance industry. 


One of the things that I enjoy about Doug is he always has one eye on the future while staying true to his professional insurance agent roots. 


I loved this conversation and I'm sure you will too...


Episode Highlights:

  • Doug discusses how insurance sales used to be a secret business controlled by families and how people outside those families didn't know how much money you could make doing it or what it was really all about. (7:15)
  • Ryan mentions that some business owners prioritize maximizing their personal income over growing their agency, and how this can negatively impact their ability to attract and retain employees. (13:21)
  • Doug shares why he decided to take a field trip to New York City, and how it changed his life. (24:20)
  • Doug believes that the world is returning to a better spot, and people are buying buildings and doing things again, leading to more insurance needs. (36:35)
  • Ryan discusses the challenges and opportunities for small businesses in a hardening market and the importance of marketing and adding value during this time. (39:39)
  • Doug shares how he shifts his mindset when he's going into dark places and how it it helps in an industry many different dimensions. (48:00)
  • Doug mentions that discipline and clarity are essential for success, but getting into a rhythm and feeling good is hard. (50:59)


Key Quotes:

  • “I'm excited about this year. I feel like last year was just like the one year since we started. It was just like, what is going on? And in terms of you know, we had some nice growth from premiums on the rise, but in terms of like new business, it was awful compared to the years prior. And I'm like what's going on? So, it feels like we're back on track this year, a little bit. But it's like a little bit of scariness out there. I'm not gonna lie.” - Doug Benz 


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RHS 184 - CJ Hutsenpiller on How to Be Awesome at Insurance25 May 202301:12:55

Became a Master of the Close: https://masteroftheclose.com


In this episode of The Ryan Hanley Show, Ryan Hanley interviews CJ Hutsenpiller.


CJ Hutsenpiller is a true insurance entrepreneur, running his family agency while also being co-owner of The Collective Agency Council and owner of Tacobot, a chatbot agency that specializes in lead generation and client experience chatbots for the insurance industry.


I loved this conversation with CJ and I know you will too...


Episode Highlights:

  • CJ shares about a successful marketing strategy for their insurance agency, which involves displaying historical images of their town on the website. (8:28)
  • CJ discusses the use of virtual employees and bots, such as chatbots and robotic process automation bots, to enhance their agency's efficiency. (16:57)
  • CJ explains their straightforward hiring process, consisting of an interview followed by a group interview with the entire team. (22:45)
  • CJ mentions that traditional agents struggle with paying their employees competitively and tend to treat them as mere numbers. (34:53)
  • CJ shares his experience using Chat GPT to generate content for their insurance business, including an Edgar Allen Poe-inspired insurance poem. (48:44)
  • CJ discusses the potential of AI-generated video content for automation purposes. (1:03:37)
  • CJ explains the importance of appealing to various types of buyers in order for agencies to grow larger. (1:07:19)


Key Quote:

  • “One thing that we really focus in on is like, how can we make our processes and servicing personal lines more efficient. So our little motto for the agency is, ‘Where the convenience of online shopping meets the security of having a local insurance agent.’” - CJ Hutsenpiller


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RHS 183 - Hiring Neurodivergent Superheroes for Your Agency with Michael Eagan18 May 202301:01:58

Became a Master of the Close: https://masteroftheclose.com


In this episode of The Ryan Hanley Show, Ryan Hanley is joined by Michael Eagan.


Michael Eagan founded The Independence Hub, which seeks to make insurance the preferred industry for neurodivergent talent. 


Insurance Hub aims to offer the insurance industry connections to best practices and talent through industry educational and neurodivergent recruiting events.


Don't miss this episode...


Episode Highlights:

  • Michael shares his experience with ADHD and how he started a remote work center for neurodivergent people. (7:37)
  • Michael mentions that ADHD brains continue to develop throughout life, while neurotypical brains stop developing. (16:11)
  • Michael believes that a manager needs to be trained and aware of neurodiversity and the leader needs to be mentored and have tools to translate the awareness into the business world. (24:45)
  • Michael explains how neurodivergent people have unique skill sets that are often overlooked in the standard hiring process. (37:55)
  • Michael discusses the challenges of disclosing neurodivergent conditions during job interviews and the need for proper management of executive function skills. (48:43)
  • Ryan mentions that his mission is to make the insurance industry more exciting and appealing to people, including those with ADHD. (53:24)
  • Ryan encourages listeners to get involved in the program and talk to Mike if they have questions or frustrations. (58:23)


Key Quotes:

  • “Do you know that ADHD brains continue to develop through our lives? Whereas other neurotypical people, their brains, they stopped developing. So like, where you'll continue to have interests your whole life, like you'll find new music, you'll find new art, you'll find new hobbies.” - Michael Eagan
  • “So that's why I won't listen to anybody because when I listen to people, it doesn't work. When I do it my way, it may be a little messy, but wow, it turns out a lot of times, I'm better at things than you.” - Michael Eagan


Resources Mentioned:

Learn more about your ad choices. Visit megaphone.fm/adchoices

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RHS 182 - Monica Parker on Turning Wonder into a Superpower11 May 202301:00:59

Became a Master of the Close: https://masteroftheclose.com


In this episode of The Ryan Hanley Show, Ryan Hanley is joined by Monica Parker


Monica brings to the table a vast knowledge of navigating and communicating organizational change. An international speaker and presenter, she is a regular contributor to several platforms, including The Guardian and Thrive Global, and has also appeared on CNN and BBC Worldwide as an authority on organizational culture, change management, and inclusion.

Monica is the author of The Power of Wonder; The Extraordinary Emotion That Will Change the Way You Live, Learn, and Lead.


This episode is going to blow your mind...


Episode Highlights:

  • Monica shares practical ways to find wonder, including taking a wonder walk, trying new things, and creating a wonder mindset through slow thought and gratitude practice (7:37)
  • Monica mentions that authenticity directly enhances and is enhanced by wonder and is linked to humility, which boosts job satisfaction, engagement, motivation, and performance. (19:19)
  • Monica discusses incentivizing ideal behavior and the importance of recognizing the diversity of value that people bring to a company. (33:19)
  • Monica explains the benefits of wonder over happiness, how wonder can deepen our emotional vocabulary, and how it can lead to pro-social emotions. (37:24)
  • Monica discusses the concept of psychological richness and how it contributes to a wonder mindset, which is not just a moment but a mindset that can be created. (43:15)
  • Monica mentions that wonder can be found in little moments and can be amplified when shared through storytelling or journaling. (48:34)


Key Quotes:

  • “Authenticity is another one of those elements that is directly enhanced by wonder and also can enhance wonder.” - Monica Parker
  • “Psychological richness, to me, is the underpinning of what then creates a wonder mindset. And that's one of the things I always try to say, again, Wonder is not a moment. It's a mindset, it's something we can create.” - Monica Parker
  • “I want people to start using the language of wonder and not shy away from it so that we start sharing this language as something that's pivotal to who we are, it's critical to who we are as humans. It's not just a hobby, it has gravitas. It's how our soul thrives and if we share that with other people, then it helps it grow within us.” - Monica Parker


Resources Mentioned:

Learn more about your ad choices. Visit megaphone.fm/adchoices

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RHS 181 - Leaving Captivity for the Good Life with James Jenkins04 May 202301:08:24

Became a Master of the Close: https://masteroftheclose.com


In this episode of The Ryan Hanley Show, we're serenaded by the dulcet tones of the all-powerful James Jenkins.


James is an innovator and an eternally curious problem solver. He's an unapologetic risk and insurance nerd who gets excited about things that bore most people. Faith and family are the two most important things to James.


This is an episode you don't want to miss...


Episode Highlights:

  • James shares a story about the creation of Who Framed Roger Rabbit, emphasizing the significance of small details even when most people don't notice them. (7:04)
  • Ryan discusses his experiences dealing with ADHD, how he manages it, and his recent decision to stop using pot. (11:54)
  • James talks about the process of writing his book and getting positive feedback from someone, not in the insurance field. (26:11)
  • James shares some of the diverse opinions on his book from those in the industry. (33:26)
  • James delves into the subjectivity of the term "best" and why it isn't a helpful metric for measuring success. (38:59)
  • James discusses the editing process that made his book more engaging and concise. (48:19)
  • James shares what RiskWell is all about. (55:27)


Key Quotes:

  • “What RiskWell is, is nothing more than the humans that are here that create shared experience that together works to make an impact on our stakeholders, which includes you and this audience.” - James Jenkins


Resources Mentioned:

Learn more about your ad choices. Visit megaphone.fm/adchoices

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RHS 180 - How to Bet on Yourself and Win with Brenden Corr27 Apr 202301:03:48

Became a Master of the Close: https://masteroftheclose.com


In this episode of The Ryan Hanley Show, Ryan Hanley sits down with Brenden Corr.


Brenden Corr is the director of business development at Loss Run Pro. He joins the podcast to talk about how we bet on ourselves and actually win…


We also may have, at some point, discussed loss runs as well.


This is an episode you don't want to miss...


Episode Highlights:

  • Ryan shares his personal journey of discovering the impact of inflammation on his body and making changes to his diet and lifestyle to reduce it. (4:39)
  • Brenden mentions how humans used to consume a pound of sugar per year in 1920 and now consume 130 pounds of sugar per year, causing a variety of health issues. (10:27)
  • Ryan discusses how being healthy can be a competitive advantage in business. (14:13)
  • Brenden shares his uncle's advice that sales are a combat sport that requires both mental and physical preparation. (18:55)
  • Brenden shares his personal experience with making changes in his life to improve his situation. (22:16)
  • Brenden explains the importance of emotional sobriety and the most difficult part of the recovery process, as well as the importance of mental clarity and positivity in life. (27:23)
  • Ryan discusses the significance of finding purpose and meaning in order to be happy. (33:57)
  • Brenden mentions that Loss Run Pros assists insurance producers in completing loss runs more quickly and efficiently. (42:37)
  • Brenden discusses Loss Run Pro's two main solutions: automating loss run requests for new business and proactively scheduling loss run requests for current accounts. (45:07)
  • Brenden shares the types of insurance agencies that will benefit the most from Loss Run Pro. (50:09)
  • Ryan discusses how Rogue documents and tracks workflows using living documents and Google Docs. (52:20)
  • Brenden mentions that Loss Run Pros has been in business for two and a half years and has just under 2500 agencies signed up, which has allowed them to understand what the downstream look like for retail agents and how to improve integrations with AMS systems. (56:30)


Key Quotes:

  • “Our system is designed to simply help producers get loss runs faster, for a very cost-effective price point.” - Brenden Corr
  • “Our goal was to automate not only those emails that are going out but then also to allow agencies to be far more proactive, and schedule them across, you know, a year or a couple of years out. So kind of two solution points there.” - Brenden Corr
  • “The advantage of that is not only is it automating the process from an agency side with trackability, and in our program, but then it gives your prospect a one-click button that allows them to access their loss runs directly from the carriers.” - Brenden Corr



Resources Mentioned:

Learn more about your ad choices. Visit megaphone.fm/adchoices

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Garage to Greatness: Manly Bands' Rise to Market Dominance27 Sep 202400:54:54

Became a Master of the Close: https://masteroftheclose.com

 

John and Michelle Ruggiero, the visionary founders of Manly Bands, join us to share their remarkable journey from a garage startup to becoming the leading digital marketplace for men's wedding bands.

Go deeper down the rabbit hole: https://linktr.ee/ryan_hanley

Connect with Manly Bands:

With their unique backgrounds in filmmaking and marketing, they've crafted an unforgettable brand identity that breaks away from traditional norms in the men's jewelry market.

Learn how their creative use of unconventional stock photos and humorous taglines like "buying a wedding band doesn't have to suck" set them apart, and how they've continued to innovate with customizable gold rings to cater to diverse customer preferences.

As we explore the evolution of Manly Bands, John and Michelle reveal the strategies that helped them navigate significant challenges, including the COVID-19 pandemic and shifts in digital marketing regulations.

They discuss their move towards in-house manufacturing for better quality control and cost-effectiveness, and their bold expansion into wholesale and retail markets to offer tangible product experiences. Hear their insights on the impact of changes in marketing technology and privacy regulations, and how they've adapted their strategies to maintain relevance in a competitive landscape.

The Ruggieros also open up about the resilience and teamwork that have been crucial to their success. Discover how their dynamic as co-CEOs, coupled with a commitment to effective leadership and team support, has propelled Manly Bands forward.

They share their vision of becoming the go-to brand for men's wedding rings, akin to Tiffany's for women's engagement rings, and the omni-channel marketing approach that distinguishes them in the market. Packed with inspiring stories and practical advice, this episode is a must-listen for anyone looking to build and grow a successful brand.

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RHS 179 - Just Do Something That is Different with Derek Hayden20 Apr 202301:01:30

Became a Master of the Close: https://masteroftheclose.com


In this episode of The Ryan Hanley Show, Ryan Hanley sits down with Derek Hayden.


Derek Hayden is a Certified Risk Architect at Dansig Insurance Risk Advisors and winner of The Protege Reality Show.


I believe Derek is the epitome of a "Human-Optimized" agent. 


This is a tremendous conversation with a tremendous independent agent.


Don't miss this episode...


Episode Highlights:

  • Derek discusses the hard market, and how they prepared for it. (7:13)
  • Derek mentions that clients are scared to make the first move, but it is now getting to the point where they are willing to open the box and see what can be done. (13:19)
  • Ryan mentions that one mistake they made was spreading their premium out too wide, and if he could do it again, he probably would take half the carrier appointments and just dial in writing business with those carriers. (22:27) 
  • Derek expresses frustration at the lack of give and take in the insurance industry and how carriers can just drop accounts after agents put in a lot of effort to make them less risky. (27:20)
  • Derek shares his own experience of feeling like a mere pawn in the industry despite his 11 years of experience. (35:20)
  • Derek shares that he uses video proposals for about 80% of his small commercial and personal lines proposals, and for larger accounts, he prefers to go in person. (42:03)
  • Derek shares how he sets up his video proposal for his clients. (49:34)
  • Derek suggests that smaller hometown insurance agents should develop a unique value proposition that can improve clients' business or income, and take advantage of free tools offered by carrier reps to attract and retain accounts. (54:51)



Key Quotes:

  • “On those key accounts, those bigger prospects, I do the video submission. I feel like that changes. It's more like, they feel like more a part of the account versus just reading something on paper. They feel like they can see the building through video, see what we're doing.” - Derek Hayden
  • “All you got to do is develop a value proposition that's unique compared to any other agent, whether it's a captive or independent agent, develop a value proposition that you can consistently deliver, and follow through on.” - Derek Hayden


Resources Mentioned:

Learn more about your ad choices. Visit megaphone.fm/adchoices

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RHS 178 - Carol Roth Answers “What F#$% Is Going On With the Economy?”17 Apr 202301:01:29

Became a Master of the Close: https://masteroftheclose.com


In this episode of The Ryan Hanley Show, Ryan Hanley sits down with Carol Roth.


Carol Roth is the Creator of the Future File® legacy planning system, a national media personality, a billion-dollar dealmaker, a brand spokesperson, an investor, a board member & bestselling author of The War on Small Business


In this repeat visit to the podcast, Carol expands on your warning calls two years ago with the War on Small Business with her new book, You Will Own Nothing: Your War with a New Financial World Order and How to Fight Back.


Carol is easily one of my personal favorite economic commentators for her real-world, pragmatic take without bias for political or word games.


I highly recommend pre-ordering Carol's book: You Will Own Nothing: Your War with a New Financial World Order and How to Fight Back.


You are going to love this conversation...


Episode Highlights:

  • Carol expresses her concerns about the changing global financial order and the possibility of a new financial world order. (5:21)
  • Carol clarifies the conflation of central bank digital currency and cryptocurrency issues. (11:35)
  • Carol mentions that people should be vigilant in order to prevent CBDC from being approved by Congress in order to create a digital dollar because CBDC could be sneaked into other legislation, potentially putting freedom and opportunity at risk. (15:51)
  • Carol discusses the importance of people being informed about these issues and being exposed to various sources of information in order to understand the broader implications. (22:19)
  • Ryan discusses the challenges that small business owners face in today's economy, as well as the importance of communicating these realities. (26:09)
  • Carol mentions that individuals, families, and communities should be prepared for a possible shift in living standards as a result of the changing financial world order. (35:08)
  • Carol explains the Fed's responsibility in holding the world reserve currency and the potential consequences of the dollar's decline. (41:32)
  • Carol believes that people are shifting to digital currency out of fear of losing control, but they are unaware of the implications. (48:50)
  • Carol mentions that people are afraid of being independent thinkers because they are afraid of losing their jobs and opportunities, so they don't ask questions they don't want to know the answers to. (52:32)
  • Carol explains that accountability must be restored in order to reduce moral hazard and hold politicians accountable. (54:39)


Key Quotes:

  • “We have been at the center of the global financial universe, all of the signs everything that I'm sure that you're going to deep dive into the different pieces of this all lined up under this big umbrella. So that is the piece that's concerning me and everything else is just a puzzle piece on how that all comes together.” - Carol Roth
  • “We have to be very clear that the central bank, digital currency, or digital dollar is not crypto for what it stands for because that's the first level of conflation.” - Carol Roth
  • One thing I'll tell you is that while not every war brings about new financial world order, every new financial world order has been brought about by war, which is another important thing to think about…But you know, that's just the reality of kind of a final catalyst because everyone gets real desperate when they start feeling like they lose control of the money, which again is why they're moving towards the central bank digital currency. - Carol Roth


Resources Mentioned:

Learn more about your ad choices. Visit megaphone.fm/adchoices

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RHS 177 - How to Dominate the Scratch Agency Game with Stephen Turnbull13 Apr 202300:59:54

Became a Master of the Close: https://masteroftheclose.com


In this episode of The Ryan Hanley Show, Ryan Hanley sits down with Stephen Turnbull


Stephen Turnbull is the founder of T5 Insurance,


At T5 Insurance, their motto is three simple words. Understand. Educate. Protect. T5 will take the time to understand your risk to be able to properly educate you on all of your options to provide the best protection for you, your family, or your business!


This is an incredible conversation, don't miss it...


Episode Highlights:

  • Stephen share that he started T5 out of a desire to do business differently and it's been a roller coaster, but rewarding and exciting. (8:10)
  • Stephen mentions that it is important to enjoy the journey and to constantly remind yourself of the end goal to get through difficult times. (13:09)
  • Stephen discusses his experience with changing his CRM system when starting his own agency. (19:31)
  • Stephen explains that he attributes some of their success to the unintentional branding of his name, rather than just being known as part of the agency. (22:00)
  • Stephen believes that many people are scared of change, particularly in the insurance industry where there is a divide between those who want to innovate and those who resist change. (28:21)
  • Ryan shares one of the interesting takes by Gary Vaynerchuck about maximizing one's strengths instead of trying to fix one's weaknesses. (41:16)
  • Stephen shares that community involvement and referrals can be effective ways to generate business. (44:51)
  • Stephen mentions that he enjoys using a low-pressure sales strategy and building relationships through warm inbound leads. (49:07)
  • Stephen shares his experience of using video for personalization beyond just proposals. (51:29)
  • Stephen encourages listeners who may feel stuck in a similar situation that they are the only person who can make a change in their life. (56:31)


Key Quotes:

  • “I'm very much community focused in the way that I bring in business and I inbound. And so I'm still trying to train kind of the community and different things that I have now with T5, right? But it's been an easier transition because most of my branding and stuff has been around the personal brand of me.” - Stephen Turnbull
  • “The experience and the headaches and the feeling of banging my head into the wall time and time again because I've had those experiences, I now know what I want to do differently now that I'm in the role of the owner to provide that young producer, that new producer, the tools that they need to build their brand with T5, and not have any roadblocks.” - Stephen Turnbull
  • “I just want to say if anybody's listening to this, and there's a similar situation, maybe they feel like they're stuck, and they can't get out. Just remember and I wish somebody had said this to me earlier, that you're the only person that's going to make a change in your life. Right? You are the only one. There's a reason that the flight attendants tell you to put your mask on before helping others. And if you don't take that hard decision to do it, nothing's gonna change so just do it.” - Stephen Turnbull


Resources Mentioned:

Learn more about your ad choices. Visit megaphone.fm/adchoices

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RHS 176 - Michael Malfa on Building a Digital Experience for Your Producers06 Apr 202301:04:25

Became a Master of the Close: https://masteroftheclose.com


In this episode of The Ryan Hanley Show, Ryan Hanley sits down with Michael Malfa.


Michael Malfa is the CEO and co-founder of Boardwalk Insurance, an independent insurance agency located in Ontario, Canada.


I think Michael's LinkedIn bio says it all, "Championing change, always looking for new, efficient ways to deliver enhanced customer experiences. As technology evolves, so must we. Our goal is to leverage technology and make it our ally, rather than our enemy."


We get down on many different topics associated with the digital production of insurance business.


You're going to love this one...


Episode Highlights:

  • Michael discusses his experience in commercial brokerage and what led Boardwalk Insurance to develop its own unique solution and technology. (7:12)
  • Michael discusses the process of creating the technology that will provide producers with the tools they need. (12:29)
  • Michael explains that insurance risk management is a long-term investment and that it is essential for future-proofing the business. (18:18)
  • Ryan mentions that when people consider their agency as a business rather than an agency, the decisions they make are different. (29:10)
  • Michael explains that Boardwalk Insurance is developing a digital experience for brokers, and gradually releasing technology to clients and producers to gauge uptake. (36:14)
  • Michael believes that having the right partner can help a business succeed. (41:19)
  • Ryan mentions that the UK is far ahead of the US in terms of technological experience, but their broker model is archaic (47:07)
  • Michael discusses the significance of having a method of communication with the clients. (54:33)
  • Michael explains the importance of flow in direct selling and online selling. (57:54)


Key Quotes:

  • “Insurance Risk Management, the business is going to become more than just that in 5,10,15 years. If you're just doing that you're going to be left behind. So, you know, we're just trying to future-proof ourselves.” - Michael Malfa
  • “When you think about your agency as a business and not an agency, the decisions you make are different.” - Ryan Hanley
  • “A lot of the technology we're doing, our customers don't feel a lot of it yet. We're just giving them bit by tidbit…Our producers and our staff see it all, they're interacting with this with this system very digitally. And then eventually, it's just going to get to a point where we start flipping the switch and moving it directly to the customer.” - Michael Malfa


Resources Mentioned:

Learn more about your ad choices. Visit megaphone.fm/adchoices

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RHS 175 - Izik Lavy on How Property Data is Changing Property Insurance30 Mar 202300:44:47

Became a Master of the Close: https://masteroftheclose.com


In this episode of The Ryan Hanley Show, Ryan Hanley sits down with Izik Lavy.


Izik Lavy is the CEO and founder of GeoX Innovations.


GeoX experts use machine vision and deep learning technology to automate fast and accurate extraction of 3D objects from aerial imagery and create worldwide property databases. This property data is for Insurance companies to study property features, get current property intelligence, effectively process claims, streamline underwriting, and evaluate risks resulting in significant cost reductions and lost revenue capturing.


Don't miss this conversation...


Episode Highlights:

  • Izik mentions that the goal of GeoX Innovations is to help insurance carriers offer better insurance and understand risks better, and help carriers predict events and notify their clients to take proactive measures. (3:47)
  • Izik explains that his passion for geospatial and public information led him to create something valuable that protects people's lives and properties through the insurance industry. (7:47)
  • Izik explains that GeoX Innovations uses a variety of data sources to provide the most recent aerial imagery to insurance carriers worldwide, and they prioritize providing good service to everyone, regardless of their location. (14:21)
  • Izik shares that GeoX Innovations works closely with insurance carriers to provide insights and data on risks, and they analyze the raw data from imagery and combine it with claim information to determine correlations and ROI for carriers. (21:27)
  • Izik mentions that their platform is currently used by insurance carriers and now they are working with insurance agencies to help them target their clients and find the best opportunities. (35:08)
  • Izik explains how their technology helps agencies target the specific properties their carriers want to insure, giving them a competitive advantage, which also helps agencies meet their carrier commitments and expand their opportunities beyond their local area. (40:07)


Key Quotes:

  • “Our mission is to help the insurance carriers to provide better service to their clients, to reduce the risk and also to provide a new revenue stream, and the way to do it is by providing them insights, with data insights.” - Izik Lavy
  • “I create relationships with insurance carrier. And I think this is like when we try to understand how, as agent, we can create our future more clearly and also create more profit. I think one of the biggest things that we need to do, the action that we need to do is understand our client better.” - Izik Lavy
  • “You can make the entire sales cycle in one phone call. And this is eventually what we tried to work with agencies. And we want for them to be able to focus only on and say, how I close my next call, and not how I call to the next client. I asked him the question, I investigated, receive the information. And after this, calling him back in two weeks, and try to call, closes a deal. So, this is a thing that eventually we are trying to cut.” Izik Lavy


Resources Mentioned:

Learn more about your ad choices. Visit megaphone.fm/adchoices

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RHS 174 - It’s an Aaron Gordon World, We’re Just Living in It23 Mar 202301:00:23

Became a Master of the Close: https://masteroftheclose.com


Aaron Gordon is the Vice President of Gordon Companies.


Aaron Gordon is one of my favorite people in the insurance industry...The dude bleeds the independent insurance agency.


And while Aaron may come from a traditional agency, his thoughtful design has prepared the Gordon Companies for massive growth in the future.


This is a TREMENDOUS conversation you don't want to miss...


Episode Highlights:

  • Aaron mentions that he is fascinated by people who do alternative living and make a living through YouTube content creation. (10:15)
  • Aaron discusses content creation for insurance agencies and the importance of ensuring that the content being created is actually a business and not just for fun. (14:33)
  • Aaron emphasizes the importance of building a brand through social media and the impact it can have on attracting potential customers, even if they may not immediately engage with content or make purchases. (17:25)
  • Aaron discusses the value of effective sales scripts and the importance of not being too pushy. (19:59)
  • Aaron believes that using carrier service centers for insurance sales could be more profitable than writing it in-house, as carriers can provide better cross-selling and take a lower commission. (26:20)
  • Aaron discusses the importance of setting a minimum threshold for coverage and analyzing the profitability of different silos of the business. (29:22)
  • Ryan and Aaron discuss the different types of agents in the market. (34:10)
  • Aaron explains that referrals are essential for growing an agency. (41:07)
  • Aaron believes that there is a place for both no-touch and touch in the industry, and the secret sauce is not about how to bring customers in the door but how to increase revenue per account each year. (44:33)
  • Ryan mentions that an individual can be both a marketer and a salesperson and still care about the quality of customer experience. (50:27)
  • Aaron mentions that traditional agencies that have not adapted to the changing times may face a day of reckoning. (53:56)


Key Quotes:

  • “The secret sauce is not worrying about how you bring them in the door but worrying about how each year, not just on rate, you increase the revenue per account.” - Aaron Gordon
  • “I think that there is a day of reckoning coming for those random, older time agencies that haven't adapted at all.” - Aaron Gordon
  • “The challenge that we have is that insurance isn't cool. And I think that one of the things that I at least tried to do and that I think you tried to do also is like, I want people to buy from the person. What I don't want is for people to think that this person is a jerk or this person doesn't know what he's talking about. - Aaron Gordon


Resources Mentioned:

Learn more about your ad choices. Visit megaphone.fm/adchoices

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RHS 173 - You’ll Be OK, but Your Kids Are F@cked16 Mar 202301:11:28

Became a Master of the Close: https://masteroftheclose.com


In this episode of The Ryan Hanley Show, Ryan Hanley sits down with Billy Van Jura.


"Billy Van Jura is an unabashed slayer/supporter of innovation, agency model advocate and is intolerable of weak stuff. He has multiple length sticks to poke into the Hornet's nest."


Bill Van Jura founded Birchyard LLC and is one of the most prophetic and antagonistic voices in the independent insurance industry.


He's also among the most thought-provoking people I've ever met, and I relish every time we chat.


Don't miss this episode… 


Episode Highlights:

  • Billy and Ryan discuss content production quality. (4:42)
  • Billy mentions that people should take the time to search for existing information before asking questions. (10:33)
  • Ryan shares how COVID forced him to solve problems that he never had to solve before. (13:12)
  • Ryan and Billy discuss Propeller Bonds and how it is a value add to the industry. (26:23)
  • Billy mentions that he has met with basic insurance agents in New York who have been in business for 35 to 65 years, but are barely known and don't have a Google profile or a website. (46:55)
  • Billy explains why he believes that the sooner we kill the romance of the independent agent, the better. (51:40)
  • Billy discusses the potential of a large aggregator that could develop their own carrier if they were successful in developing an MGA program. (59:22)


Key Quotes:

  • “I believe the sooner we kill the romance of the independent agent, the better. You distribute insurance, get past anybody giving a s*it about you being local, because it's not important.” - Billy Van Jura
  • “Where I get stuck is when the what happens next? Iroquois or any of these big aggregators, the sooner they really develop an MGA program, the sooner they really develop their own carrier, the more interesting it gets.” - Billy Van Jura


Resources Mentioned:

Learn more about your ad choices. Visit megaphone.fm/adchoices

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RHS 172 - Everything You Need To Know About IndieTech and Other Crazy…09 Mar 202301:11:09

Became a Master of the Close: https://masteroftheclose.com


Jason Cass is the Managing Partner of The Insurance Alliance, Founder of Agency Intelligence, and Managing Partner of Virtual Intelligence


In this episode of The Ryan Hanley Show, Jason explains his newest project, IndieTech 2023


IndieTech 2023 is the first of its kind, Independent Agent Insurtech Conference.


You do NOT want to miss this conversation...


Episode Highlights:

  • Ryan believes that valuing both the traditional and innovative aspects of the insurance industry is essential, but it's hard to find individuals who can excel in both.  (5:27)
  • Jason mentions being caught between the analog generation and the digital generation. (8:20)
  • Ryan discusses the importance of self-awareness in leadership and personal growth, and how understanding oneself, learning from mistakes, and not being too hard on oneself can positively impact professional development. (18:42)
  • Jason shares that he is realizing the importance of time as he is getting older and has decided to cut unnecessary things and focus on delegation, learning from mentors like Billy Williams and Miles Merwin and asking the right questions as a leader to manage his agency and mentor his team effectively. (20:31)
  • Jason explains that investing in top talent is worth it, even if it means writing a six-figure check. (26:36)
  • Jason discusses how he got the idea to create a tech showcase, IndieTech 2023, that will give independent insurance agents a unique experience. (36:29)
  • Jason mentions that IndieTech 2023 includes educational paths in the morning and afternoon, and will also feature vendor booths with two large demo stages where attendees can learn about and demo products. (39:47)
  • Jason explains that IndieTech 2023, is designed for young agents to learn about new technology in the independent insurance industry and features keynote speakers, CEOs from various insurance companies, and a technology incubator program to fund tech innovations for the industry. (42:43)
  • Jason shares how he manages his bipolar disorder with medication and therapy and believes that mental illness can be seen as a strength in today's society. (57:33)
  • Jason discusses how and where to find out more about the IndieTech 2023 conference and how to register. (1:07:20)


Key Quotes:

  • “I tried to figure out how I could create the customer journey so that as somebody walks through the exhibit, they walk through the customer journey, and they experience a technology that they would use at that point in time.” - Jason Cass
  • “I think that that part of being open to understanding who you are and what you do is not giving yourself too hard a hard time when you make those mistakes, but just trying to learn from them.” - Ryan Hanley
  • “I tell every vendor to IndieTech that I'm on, I'm doing this for you. And I tell it to every one of them. I don't have a dog in the fight. I don't have a tech company...we need a place where you can go.” - Jason Cass


Resources Mentioned:

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RHS 171 - Tim Hardcastle is Solving for Diversity in Insurance Product Design02 Mar 202300:52:12

Became a Master of the Close: https://masteroftheclose.com


In this episode of The Ryan Hanley Show, Ryan Hanley sits down with Tim Hardcastle.


Tim Hardcastle is CEO and co-founder of INSTANDA, a digital insurance solution for the innovative insurance professional.


This is one of my favorite conversations on this podcast in a long time…


The INSTANDA platform enables carriers and MGAs to create, build and implement complex insurance products in weeks or months. Capitalize on opportunities and be first to market while lowering overall TCO. Seamlessly integrate with your ecosystem and technology environment. 


Tim and Ryan dive deep into their entrepreneurial journeys as well.


This is an episode you don't want to miss…


Episode Highlights:

  • Tim discusses what motivated him to launch INSTANDA. (3:35)
  • Tim believes that a risk perspective is important in business and that every successful entrepreneur must have the belief, passion, and drive to do whatever it takes to get the business going. (8:12)
  • Tim mentions that they launched INSTANDA in 2016 and that they are currently in 13 countries, with 80 clients, and a large workforce in the United States. (11:19)
  • Tim discusses what makes a real policy management system different from the old agency management system that many people are still utilizing. (26:04) 
  • Tim explains that INSTANDA provides end-to-end service, including quotes, bind, service payment, and renewal, as well as simple claims. (30:25)
  • Tim believes INSTANDA to be one of the few companies that innovated with agility, adaptability, speed to market, and no code narrative. (31:45)
  • Tim discusses his observations on the insurance industry and the challenges it faces. (36:22)
  • Tim mentions that their vision is to work with every Progressive insurer in the UK and US core markets. (37:52)
  • Ryan discusses the distinction between growth agencies and lifestyle agencies, as well as how they leverage technology. (41:18)
  • Tim believes that they are not the solution for everything and everyone right now, but they feel they can grow and give value to any progressive company. (46:24)
  • Tim mentions that McKinsey Global Institute conducted a survey on insurtech and financial services and discovered that for every $1 of new revenue generated by new products, it is worth double the enterprise value of an existing core product. (49:15)


Key Quotes:

  • “Every successful founder has to have their belief, their passion, their drive, to take the steps necessary to do everything it takes to get the business going.” - Tim Hardcastle
  • “To be successful, you have to be fueled by a purpose in why you’re doing it, that belief, and that comes from different places, I have it, you have it…but it's about the essence of human endeavor. And I love being in the industry, because you meet so many people that are motivated and excited by jumping that chasm, whether it's small or large.” - Tim Hardcastle
  • “We love really difficult challenges because as you've seen, the technology is flexible you can genuinely mold it, meld it to your needs.” - Tim Hardcastle


Resources Mentioned:

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RHS 170 - Josip Rupena Explains the World of Crypto Home Mortgages23 Feb 202300:56:22

Became a Master of the Close: https://masteroftheclose.com


In this episode of The Ryan Hanley Show, Ryan Hanley sits down with Josip Rupena.


Josip Rupena is the founder and CEO of Milo.


Milo is reimagining how global and crypto consumers access credit and financial services in a borderless world. They have built the first digital home lending solution to buy U.S. real estate or cash out their equity.


This is an incredible conversation you don't want to miss...


Episode Highlights:

  • Josip shares about his background in financial services and asset management and what led him to start Milo. (5:57)
  • Josip mentions that he hopes that the current market, in which mortgage volumes are decreasing due to high rates and a lack of inventory, inspires agencies to become more innovative, including discovering other means of insuring income and other factors. (8:18)
  • Josip explains that they've done over $130 million in mortgages and haven't had a single person who hasn't made payments. (13:36)
  • Josip shares what a crypto mortgage is and how it works. (17:29)
  • Josip discusses the loan application and payment procedure. (22:18)
  • Josip mentions that they also release USDC stablecoin for just 40% of the loan amount because it is tied one-to-one to the dollar. (23:31)
  • Josip discusses some of the regulatory issues they faced as a lender, as well as their advantages. (28:35)
  • Josip explains why they chose Coinbase over the other platforms. (30:46)
  • Josip mentions that things are changing with crypto and that it is maturing as an asset class, in addition to the consumers who invest in it. (42:49)
  • Josip hopes that more companies will enter the market at some time so that they can all come up with new ideas and grow quicker since the client will benefit. (45:29)
  • Josip believes that Crypto Mortage is the first mortgage product that can really help a consumer preserve and potentially expand their net worth over time. (47:31)


Key Quotes:

  • “We want to make sure that we minimize the risk of who we do business with, that we're compliant. Because ultimately, when we give someone a loan…it's a long term asset. It's not a two month speculative asset, right? People are thinking about this in terms of like, it impacts their life. So we have to take that responsibility very, very seriously.” - Josip Rupena
  • “I hope at some point that there are more companies that come into the space so that we can all ideate and evolve faster. Because ultimately, the one who's going to benefit is going to be the customer, right?, with more companies like ours.” - Josip Rupena
  • “What's unique about this product is it's really the first mortgage product that can really help a customer preserve their net worth and possibly grow it over time. ” - Josip Rupena


Resources Mentioned:

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Unmasking Leadership Myths: Lessons from NCIS Special Investigator | Rebecca Fitzsimmons24 Sep 202400:56:56

Became a Master of the Close: https://masteroftheclose.com

 

Rebecca Fitzsimmons, a former NCIS special agent, joins us to unravel her fascinating transition from criminal investigations to holistic leadership coaching.

Go deeper down the rabbit hole: https://linktr.ee/ryan_hanley

Connect with Rebecca Fitzsimmons

Be prepared for an eye-opening discussion as Rebecca takes us through her journey, sharing personal stories of her time with NCIS, clarifying the myths vs. realities of crime scene investigations, and reflecting on pivotal life choices that have shaped her career.

Her unique perspective on military discipline and duty assignments, ranging from counterterrorism to supporting warfighters worldwide, offers invaluable insights into professional and personal growth.

Our conversation takes an empathetic turn as Rebecca delves into her holistic leadership approach. She emphasizes the integration of mind and body and shares unconventional yet impactful methods, such as incorporating dogs into her coaching practice.

We discuss the power of positive affirmations, gratitude practices, and overcoming short-term pleasure for long-term success. Rebecca's insights into self-leadership, emotional intelligence, and creating a victory mindset are sure to inspire listeners to raise their personal standards and execute consistent actions for significant improvements.

In this episode, Rebecca also critiques societal norms around mediocrity and advocates for mastery in leadership. Drawing inspiration from books like "Atomic Habits" and "The Power of One More," she highlights the importance of incremental progress and maintaining high standards.

Her discussion about the attributes observed in canine behavior, such as gratitude, mindfulness, and discipline, provides a fresh perspective on human leadership. Tune in for an episode filled with transformative takeaways to elevate your leadership approach and mindset.

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RHS 169 - The Keynote That Explains It All16 Feb 202301:02:20

Became a Master of the Close: https://masteroftheclose.com


This podcast episode is a live recording of my keynote presentation at the One City World Tour event by Bradley Flowers and Scott Howell of Insurance Guys Podcast and the team over at Glovebox.

In this keynote, we detail, with stories, the concept behind "How to Close 89% of Inbound Leads".

You do not want to miss this...


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RHS 168 - How to Close 89% of Inbound Leads27 Jan 202300:38:51

Became a Master of the Close: https://masteroftheclose.com


In this episode, we break down the exact process Ryan Hanley uses at Rogue Risk to close 89% of inbound insurance leads.


Yes, that's right. This process, executed properly, results in enormous conversation rates for inbound leads.


Listen and learn for yourself...


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RHS 167 - How to Get Positive Outcomes in Sales13 Jan 202301:05:07

Became a Master of the Close: https://masteroftheclose.com


Today we're joined by Mark McClure and Kim Read of Tivly, formerly CommercialInsurance.net, Tivly is a leading provider of new customers and services to the insurance industry.

Tivly works with insurance agents, brokers and carriers looking to connect with specific types of businesses who are actively searching for insurance coverage.

In this episode, we dig into Mark and Kim's experience with commercial insurance leads to better understand how independent insurance agents can grow their business using inbound leads.

This is an episode you don't want to miss...

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