On this episode, I'm speaking with Brittany Ferguson, the senior manager of customer support at Brio systems.
Here are a few key takeaways from the episode:
(1) Career transitions 🤝
Brittany takes all her experiences and weaves them nicely into how she tells her career story.
Taking an example of a retail job, she shows how it applies to her jobs in marketing, events, customer support, and more!
What do you think HOOOT from the Hot Topic training stands for? 👀
(2) Job search during COVID-times 🤒
Her previous job was impacted by COVID, so she shares what it was like to look for a new job during this crazy time.
She actually said no to a job offer and explains how she came to the conclusion and how she managed to stay grounded during this time.
Pro Tip: Come up with a list of things you want and don't want in your next move. Don't settle if the job doesn't check off enough boxes!
(3) The importance of a cover letter as a hiring manager 📝
We talk about the importance of a cover letter as hiring managers.
- Personalize by telling the story of why you're interested in this specific company.
- Don't be afraid to address gaps and be transparent about how parallel or indirect experience can enhance your ability to do the job.
- Go undercover! Be a secret shopper to find out the way companies speak and help their customers. Match their tone.
Credits:
Guest: Host: Company: Music by Artwork: