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Explore every episode of the podcast Exploring Standards with Assent

Dive into the complete episode list for Exploring Standards with Assent. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

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TitlePub. DateDuration
How to build a security culture using ISO 27001 with Tobias Mielke08 Apr 202600:30:04

In this episode of Exploring Standards, host Jess sits down with Tobias Mielke, Global Product Manager at TÜV Nord, to explore one of the most overlooked dimensions of information security - culture. While many organisations treat ISO 27001 as a compliance checkbox, Tobias makes the case that the standard is actually a powerful framework for embedding security into the DNA of your organisation. From phishing emails to access controls, real security starts with how people think and behave when no one is watching.

 

What You'll Learn

  • What ISO 27001 is and why every organisation, regardless of size or sector,  needs to take information security seriously
  • The difference between having security policies and actually having a security culture
  • Why leadership buy-in isn't just helpful,  it's essential for any ISMS to succeed
  • How the risk assessment process helps employees understand their personal role in protecting information
  • Which Annex A controls typically require the biggest cultural shift (and why access management and incident reporting top the list)
  • How to embed security controls into daily habits rather than treating them as annual compliance exercises
  • The real-world external benefits of a strong security culture, from customer trust to commercial advantage
  • How to measure whether your security culture is genuinely improving, not just audit-ready
  • The single most important first step any organisation can take tomorrow to start building a real security culture

 

Key Takeaway

Security culture isn't built through policy documents,  it's built through people. When leadership visibly champions information security as a business priority, and when employees understand the why behind the controls, ISO 27001 transforms from a compliance label into a practical roadmap for lasting organisational change.

 

About Tobias

Tobias Mielke is Global Product Manager at TÜV Nord Group, based in Germany, where he oversees the technical development and ongoing support of a portfolio of management system standards, including ISO 27001 (Information Security Management Systems), ISO 27701 (Privacy Information Management), ISO 22301 (Business Continuity Management), and ISO 42001 (AI Management Systems). In addition to his product management role, Tobias works as an ISO Lead Auditor for information security and related standards, with hands-on experience certifying organisations across multiple sectors, including critical infrastructure.

 

Connect with Tobias:

Website: https://www.tuv-nord.com/uk/en/

LinkedIn: www.linkedin.com/in/tobiasmielke

Connect with Assent: LinkedIn: https://www.linkedin.com/company/associate-enterprises-ltd-t-a-assent/ Facebook: https://www.facebook.com/assentuk Youtube: https://www.youtube.com/channel/UCWw6ny-YyfkxdGm7ig4yFoQ Instagram: @assentriskmanagement

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ISO 7101 Explained: Enhancing Healthcare Quality and Compliance with Cornelia Campbell-Swart25 Mar 202600:14:40
In this episode of Exploring Standards, host Jess sits down with Cornelia Campbell-Swart, a healthcare compliance and safety professional with over 15 years of experience, to break down ISO 7101, the first ISO standard written specifically for healthcare organisations.   What You'll Learn
  • What ISO 7101 is and why it's a landmark standard for global healthcare
  • Which healthcare organisations benefit most, from large hospitals to small doctors' rooms
  • The biggest mistakes to avoid when starting implementation (spoiler: don't start with policies!)
  • The key processes and structures needed to meet ISO 7101 requirements
  • How ISO 7101 compares to, and can replace, ISO 9001, 14001, and 45001
  • What to monitor, including patient satisfaction and incident tracking
  • How to build a system that works for your organisation, not against it
  Key Takeaway Start where you are. ISO 7101 isn't about adding extra work or ticking boxes; most organisations are already doing much of what's required, just without structure. Build on what you have, involve your people, and let the system work for you.

 

About Cornelia Campbell-Swart Cornelia is a healthcare compliance and safety professional based in South Africa with over 15 years of experience. She works with standards including ISO 14001, ISO 9001, ISO 45001, and ISO 7101, and is passionate about improving health, safety, and quality across healthcare facilities of all sizes. A nurse by heart, Cornelia brings a practical, people-first approach to quality management.

 

Contact Cornelia Campbell-Swart

LinkedIn: https://www.linkedin.com/in/cornelia-campbell-swart-a98b1b137/

Website: www.optimalsolve.com

Mobile: 071 803 9532

Telephone: 011 513 4141

Email: health@optimalsolve.com

 

Connect with Assent: LinkedIn: https://www.linkedin.com/company/associate-enterprises-ltd-t-a-assent/ Facebook: https://www.facebook.com/assentuk Youtube: https://www.youtube.com/channel/UCWw6ny-YyfkxdGm7ig4yFoQ Instagram: @assentriskmanagement

Subscribe for more episodes exploring standards, compliance, and governance topics!

Preparing for a Certification Audit – What Auditors Really Look For with Michael Venner23 Jul 202500:26:49

In this episode of Exploring Standards, host Jess is joined by Michael Venner, CEO of Auva Certification, to discuss what organisations really need to know when preparing for a certification audit. With years of experience overseeing audits across various industries, Michael offers a clear and practical look at what auditors are truly looking for and how to avoid the most common pitfalls.

Michael explains the difference between simply having documentation and actually implementing the requirements of a standard, and why both are crucial. He shares the most common mistakes and misconceptions he sees from organisations going through their first certification, and offers guidance on how to prepare teams for audit day, from start to finish.

 

Contact Assent:

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Contact Michael:

Becoming UKAS Accredited with Rob Hall from Tempo Audits09 Jul 202500:14:57

In this episode of Exploring Standards, host Jess is joined once again by Rob Hall, Founder of Tempo Audits, following his earlier appearance this season discussing remote auditing in ISO 27001. This time, Rob returns to share his journey to achieving UKAS accreditation, a significant milestone for any certification body.

Rob walks us through why UKAS accreditation matters, not just for credibility, but for building trust in the audit process. He shares candid insights into the steps involved, what Tempo learned along the way, and how the journey challenged and strengthened their approach to auditing.

Whether you're considering accreditation yourself or are simply curious about how trusted certification bodies are built, this episode offers valuable lessons from someone who’s done it.

 

Contact Assent:

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Contact Rob:

Introduction to AS9100 with Danny Lee25 Jun 202500:13:53

In this episode of Exploring Standards, host Jess is joined by Danny Lee, an experienced quality professional with a strong background in aviation and aerospace. Together, they dive into the world of AS9100, the internationally recognised quality management system standard specifically designed for the aerospace, aviation, and defence industries.

Danny begins by explaining the purpose and scope of AS9100, who it’s intended for, and how it builds on the foundation of ISO 9001 by introducing additional industry-specific requirements. He highlights why sectors like aerospace need more than a general QMS and explores the key business benefits of adopting AS9100, including enhanced customer confidence, better risk management, and improved process control.

Listeners will also gain practical advice on how to transition from ISO 9001 to AS9100, especially for precision engineering companies aiming to break into the aviation sector. Danny shares insights on common implementation mistakes, what small businesses need to know, and the first steps to take when starting their AS9100 journey.

Whether you're considering certification or just want to understand how AS9100 supports excellence in aviation quality management, this episode offers expert guidance and actionable takeaways.

Contact Assent:

Connect with Assent:

Contact Danny:

LinkedIn: http://linkedin.com/in/hiredannylee

 
ISO 20252 Top Non-Conformances with Juliana Woods11 Jun 202500:17:16

In this episode of Exploring Standards, host Jess welcomes back Juliana Wood, Managing Director of Certifications at CIRQ. Following her popular appearance on the podcast where she introduced ISO 20252, Juliana returns to dive deeper into the standard, this time focusing on the top non-conformances seen during certification audits.

ISO 20252 is the international standard for market, opinion, and social research, and maintaining compliance is essential for delivering credible, high-quality results. Juliana shares insights from the past 12 months of auditing, highlighting the most common areas where organisations struggle. She also offers practical advice on how to avoid these pitfalls and ensure a smoother path to certification.

Whether you're newly exploring ISO 20252 or looking to strengthen your current systems, this episode is filled with valuable tips and expert knowledge to keep your organisation audit-ready and compliant.

 

Introduction to ISO 20252 Podcast Episode: https://exploringstandards.podbean.com/e/introduction-to-iso-20252-with-juliana-wood/

Contact Assent:

Connect with Assent:

Contact Juliana:

CIRQ website: https://www.cirq.org/

Juliana Email: juliana.wood@cirq.org

ISO 14001 Top 5 Non-Conformances with Kathy Clements28 May 202500:21:25

In this episode of Exploring Standards, host Jess is joined by Kathy Clements, ISO 9001 and ISO 14001 Consultant and Head of Business Development & Partnerships at Assent Risk Management. Together, they take a deep dive into Assent’s anonymised Non-Conformance Log, revealing the Top 5 ISO 14001 non-conformances identified between April 2020 and April 2025.

Drawing on findings from both internal audits and certification body assessments, Kathy shares insights into the most common challenges organisations face when implementing and maintaining an ISO 14001 Environmental Management System. From identifying environmental aspects to managing compliance obligations, this data-driven discussion highlights where businesses often fall short — and what they can do to improve.

 

Show Links:

UKConsulting Open Data Log: https://www.ukconsulting.org/open-data/

 

Contact Assent:

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Understanding BAFE SP101 with James Williams from 3Core214 May 202500:15:03

In this episode of Exploring Standards, host Jess is joined by James Williams, Operations Director at 3Core2, who brings over 18 years of experience in the certification industry. Together, they dive into the BAFE SP101 Scheme – a key competency standard for organisations and technicians working with portable fire extinguishers.

James explains what BAFE SP101 stands for and provides a clear overview of the scheme, including what a BAFE SP101 Certificate of Compliance represents. He walks us through the certification process, how long certification lasts, and discusses whether the scheme is a legal requirement or a best practice approach.

The conversation also covers the important role BAFE SP101 plays in both supplier and customer insurance considerations, and how it helps raise the standard of fire safety services across the UK.

 

Contact 3Core2:

 

Contact Assent:

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Understanding ISO 14064-1 – Greenhouse Gases with Will McKinney30 Apr 202500:14:53

In this episode of Exploring Standards, host Jess is joined by Will McKinney from Interface NRM to explore ISO 14064-1, the international standard for quantifying and reporting greenhouse gas (GHG) emissions. As sustainability continues to climb the business agenda, this episode offers a clear and practical look at how ISO 14064-1 can support organisations on their path to carbon accountability.

Will breaks down the key principles and structure of ISO 14064-1, explains the difference between ISO 14064-1 and ISO 14064-3, and explores how the standard links with the GHG Protocol. He also outlines how this framework helps businesses build credibility, meet reporting requirements, and stay aligned with climate goals.

The discussion highlights the benefits of adopting ISO 14064-1, particularly in helping organisations achieve their climate change targets, improve transparency, and streamline carbon reporting. Will also shares useful tips for companies just starting their ISO 14064 journey.

 

Episode Links

 

Interface Website: https://interface-nrm.co.uk/

Interface ISO 14064: https://interface-nrm.co.uk/services/iso-14064/

Interface LinkedIn: https://www.linkedin.com/company/interface-nrm/

Will McKinney LinkedIn: https://www.linkedin.com/in/will-mckinney-71602222a/

 

Contact Assent:

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Understanding ISO 13485 for Medical Devices with Sarah Smith16 Apr 202500:09:02

In this episode of Exploring Standards, host Jess is joined by Sarah Smith, a highly experienced consultant specialising in ISO 13485 Medical Devices and ISO 9001 Quality Management. With over ten years of experience in the medical device industry and expertise as a certified data protection officer, Sarah provides invaluable insights into the world of ISO 13485 and its importance for medical device manufacturers.

In this episode Sarah explains why this standard is essential for ensuring quality and compliance in the medical device industry, breaking down the key components of an ISO 13485 Quality Management System (QMS).

The episode also explores the role of risk management in ISO 13485 and how it helps organisations address potential challenges. Sarah clarifies the differences between ISO 13485 and Good Manufacturing Practice (GMP) and highlights how ISO 13485 supports compliance with key regulations in the UK and Europe.

Whether you're in the medical device industry or simply curious about how international standards impact healthcare, this episode is packed with practical insights and expert advice. Tune in to learn how ISO 13485 can help organisations ensure safety, quality, and regulatory compliance.

 

Contact Sarah:

https://www.linkedin.com/in/sarah-s-09928b105/

 

Contact Assent:

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Top 5 non-conformances in ISO 27001 with Robert Clements02 Apr 202500:24:47

In this episode of Exploring Standards, host Jess is joined by Robert Clements, Founder and CEO of Assent Risk Management, to discuss the Top 5 Non-Conformances often encountered during ISO 27001 audits. As one of the most critical standards for information security management, ISO 27001 helps businesses ensure their data is protected, but non-conformances can lead to delays in certification or compliance issues.

Robert takes us through the most common mistakes organisations make when implementing ISO 27001 and shares actionable insights on how to avoid them. From inadequate risk assessments to poor documentation practices, he covers the key areas where businesses typically falter and provides practical advice to ensure your journey to ISO 27001 certification goes smoothly.

Whether you're in the early stages of ISO 27001 implementation or preparing for an audit, this episode is packed with valuable tips to help your organisation meet the standard and achieve full compliance. Tune in now to learn how to avoid the pitfalls and improve your information security management system.

Show Links:

UKConsulting Open Data Log: https://www.ukconsulting.org/open-data/

Contact Assent:

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Introduction to ISO 20252 with Juliana Wood19 Mar 202500:29:59

In this episode of Exploring Standards, we dive into ISO 20252, the international standard for market, opinion, and social research, with Juliana Wood, Managing Director and Director of Certifications at CIRQ. With the market research industry evolving rapidly, ISO 20252 is gaining more attention than ever—so what does it mean for businesses, and why is it becoming so popular?

Juliana shares insights into her role at CIRQ, the organisation’s relationship with the Insights Association, and why ANAB accreditation is important for certification bodies. We also explore where ISO 20252 is most widely used and how it aligns with key industry bodies such as ESOMAR, MRS, and the Insights Association.

If you’re considering certification, this episode breaks down the ISO 20252 certification process, what companies can do if they haven’t started yet, and how businesses can maintain certification through internal audits with Assent and external audits with CIRQ.

 

Contact Assent:

Connect with Assent:

Contact Juliana:

CIRQ website: https://www.cirq.org/

Juliana Email: juliana.wood@cirq.org

Understanding IATF 16949: The Automotive Quality Standard Explained with Gary Beales11 Mar 202600:29:19

In this episode, host Jess sits down with Gary Beales from UTAC, an expert in management systems and certification implementation for the automotive sector, to explore IATF 16949, the international quality management standard designed specifically for the automotive industry.

What You'll Learn:

  • What IATF 16949 is and why it matters for organisations in the automotive supply chain

  • How the standard builds on ISO 9001 and the key differences between the two

  • The commercial and operational benefits of implementing IATF 16949

  • How certification can help organisations access global automotive markets and win tenders

  • Where companies typically see return on investment from implementing the standard

  • The process for organisations looking to upgrade from ISO 9001 to IATF 16949

  • Whether businesses should run ISO 9001 and IATF 16949 in parallel

  • The role of accreditation bodies and how global recognition works for certification

Key Takeaway: IATF 16949 is more than just an upgrade from ISO 9001 - it’s a specialised automotive quality framework that helps organisations strengthen processes, improve efficiency, and unlock opportunities within the global automotive supply chain.

 

About Gary: Gary Beales is an Account Manager at UTAC. With extensive experience in management systems and certification since 2012, Gary supports organisations looking to implement and maintain certification frameworks, particularly within the automotive sector. His expertise helps businesses understand the value of management systems and navigate the certification process effectively.

 

Connect with UTAC:

UTAC Certification | ISO & IATF for Automotive Suppliers

UTAC: Posts | LinkedIn

 

Connect with Gary: LinkedIn: https://www.linkedin.com/in/gbeales/

Phone: 07974 068 768

Email: gary.beales@utac.com

 

Connect with Assent: LinkedIn: https://www.linkedin.com/company/associate-enterprises-ltd-t-a-assent/ Facebook: https://www.facebook.com/assentuk Youtube: https://www.youtube.com/channel/UCWw6ny-YyfkxdGm7ig4yFoQ Instagram: @assentriskmanagement

Subscribe for more episodes exploring standards, compliance, and governance topics! 

 

Live from Grow with ISO – Part 2: ISO 4200104 Mar 202500:16:21

In Part 2 of our live Grow with ISO series, we delve into ISO 42001, the newly introduced international standard for artificial intelligence (AI), and explore how it is shaping the future of AI development and governance.

Building on the insights from Part 1, this episode focuses on the strategic importance of ISO 42001 in ensuring AI systems are designed, implemented, and managed responsibly. Learn how this groundbreaking standard helps organisations align AI initiatives with ethical, security, and regulatory frameworks, and discover how it contributes to building trust and transparency in AI technologies. Hosted by Robert Clements from Assent Risk Management, Paul Stevens from AvISO, and Kevin Shinners from A-LIGN, our expert panel provides invaluable insights into this new standard, offering practical guidance on its implementation and how it works alongside other frameworks to enhance the effectiveness and resilience of AI systems.

Tune in for actionable strategies and thought leadership as we dive into ISO 42001 and its role in the responsible and sustainable development of AI technologies.

 

Contact Assent:

Connect with Assent:

Contact AvISO

Contact A-LIGN

Live from Grow with ISO – Part 1: NIS 2, DORA & ISO 2700119 Feb 202500:28:08

In this special episode of Exploring Standards, we bring you highlights from the live event, Grow with ISO, held at the stunning Spitalfields Conservatory in London in November 2024. Hosted by Robert Clements from Assent Risk Management, Paul Stevens from AvISO, and Kevin Shinners from A-LIGN, this event brought together industry leaders to explore the transformative power of ISO frameworks.

Part 1 of this live series focuses on NIS 2, DORA, and ISO 27001. Discover how an integrated approach to these frameworks can help organisations streamline processes, drive operational excellence, and ensure compliance with critical security and regulatory standards. The conversation also delves into how aligning these frameworks can build resilience and open doors to new business opportunities.

Tune in for expert insights and practical advice from some of the brightest minds in the industry as they discuss how to harness the power of international standards to enhance organisational success.

Don’t miss this unique opportunity to learn directly from the experts live on stage.

 

Contact Assent:

Connect with Assent:

Contact AvISO

Contact A-LIGN

The Fundamentals of ISO 27001 with Adam Hollick05 Feb 202500:09:24

In this episode of Exploring Standards, host Jess is joined by Adam Hollick, an ISO 9001 and ISO 27001 Lead Auditor with 12 years of experience in the Royal Air Force (RAF). Together, they dive into the essentials of ISO 27001, the globally recognised standard for information security management.

Adam provides a clear overview of ISO 27001, explaining the purpose of an Information Security Management System (ISMS), how long it typically takes to achieve ISO 27001 certification, and breaks down the six key areas of security covered by the standard.

The conversation also addresses critical questions, such as how ISO 27001 relates to cyber security, its alignment with GDPR requirements, and the differences between ISO 27001 and ISO 27002.

Packed with expert insights, this episode offers valuable guidance for anyone looking to strengthen their organisation’s information security practices.

 

Contact Adam:

https://www.linkedin.com/in/adamhollick/

 

Contact Assent:

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ISO Certification: Our Experience with Kathy Clements22 Jan 202500:23:25

In this episode, we dive into the journey of implementing ISO standards at Assent Risk Management, as host Jess is joined by Kathy Clements from Assent Risk Management. Kathy, shares the experience of implementing ISO standards across the organisation, including the process of selecting the right standards and choosing a certification body.

Kathy also provides valuable insights into the internal audit process and how she prepared Assent for ISO certification. She discusses the challenges and successes faced during the certification and implementation journey, offering practical advice and key takeaways for organisations considering ISO certification.

This episode offers an inside look at Assent's own commitment to maintaining high standards of quality, providing valuable lessons for other organisations looking to implement ISO standards. Whether you're starting your ISO journey or refining your processes, Kathy’s advice will help guide you toward successful implementation and certification.

 

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Automating ISO and SOC Compliance with Martin Davies from Drata08 Jan 202500:22:06

In this episode of Exploring Standards, host Jess is joined by Martin Davies from Drata to discuss how businesses can streamline ISO and SOC compliance using automation. Martin shares insights into Drata’s innovative tool, detailing how it alleviates common pain points in compliance processes and caters to various types of businesses.

The episode delves into how consultants can collaborate with Drata to support their clients, highlighting the benefits of working with a consultant alongside the platform. Martin also explains how Drata can be leveraged during assessments or certification audits, offering a seamless experience for organisations.

Finally, the conversation explores trends in compliance and Martin wraps up by discussing Drata’s available packages. 

 

Contact Assent:

Connect with Assent:

Contact Martin:

martindavies@drata.com

Book a Drata demo: https://drata.com/demo

 

Beginning your ISO Journey with Robert Clements11 Dec 202400:22:03

Starting your ISO journey can feel like a daunting task, but in this week’s episode of Exploring Standards, host Jess is joined by Robert Clements, Founder and CEO of Assent Risk Management, to guide you through the process and help you take those first steps with confidence.

Robert shares valuable insights on how to choose the right ISO Standard for your organisation and outlines the initial steps to take when embarking on your ISO journey. From understanding the benefits of a gap analysis to outlining the difference between implementation and certification, this episode is packed with practical advice.

We also explore whether the implementation process is the same across all ISO Standards, how to prepare for certification, and the role a consultant can play in simplifying the journey. Finally, Robert provides clarity on the typical timeline for achieving ISO certification and how businesses can maximise the value of this process.

Whether you’re considering ISO certification for the first time or just looking for expert guidance, this episode will equip you with the knowledge to start strong. 

 

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Disrupting ISO 27001 Certification Bodies & Auditing Remotely with Rob Hall from Tempo Audits27 Nov 202400:12:47

Welcome back to Season 3 of Exploring Standards with Assent. In this week’s, host Jess sits down with Rob Hall from Tempo Audits to discuss how Tempo is shaking up the world of ISO 27001 certification. With an innovative approach to certification and auditing, Tempo Audits is leading the way in remote auditing practices.

Rob shares the story behind Tempo Audits and how their unique certification process challenges the traditional methods of ISO 27001 certification. We dive into how remote audits are conducted, the technology and methodology that make them effective, and the numerous benefits for organisations, including flexibility, cost efficiency, and reduced disruptions.

If your organisation is preparing for a remote ISO 27001 certification audit, this episode has you covered with practical tips and insights on how to streamline the process. 

 

Contact Assent:

Connect with Assent:

 

Contact Rob:

Exploring Six Sigma With Jonathan Hurley25 Jul 202400:16:10

Join host Donna and Jonathan Hurley, ISO Consultant & Trainer, in this insightful episode of Exploring Standards as they delve into Six Sigma, a project management based approach to business process improvement. In this episode, Jonathan provides in depth insights into Six Sigma, how companies can use it valuably, and explores its significance in increasing profits. 

Transferring Skills from RAF to ISO Consultancy11 Jul 202400:11:53

In this episode, Danny Lee shares how his 15 year career in the RAF has led him into the world of compliance and consultancy. We discuss the aspects of Danny's role in the RAF and how they're relevant to ISO standards and compliance. We take a look at why ISO consultancy was a first choice career path when leaving the forces and which skills were most transferable when becoming an ISO consultant.

The Growing Market of A.I. with Paige Dadds26 Jun 202400:23:38

Rob steps in for host Jess to talk to Paige Dadds.  Paige is a managing consultant at Montash a recruitment firm focusing on contract and permanent recruitment in IT.

In this episode, we look at the growing need for artificial intelligence resources.  We explore the current needs of employers in the A.I space and discuss whether their expectations in terms of experience and salaries are realistic.

We put a compliance spin things as we consider how A.I roles may evolve as compliance requirements increase.   

Of course we also discuss ISO 42001 the international standard for an artificial intelligence management system, and how that may develop.

Contact Assent:

Connect with Assent:

 

Contact Paige:

Plain Language Standard ISO 24495 with Frances Gordon: Making Communication Clear in the Age of AI25 Feb 202600:39:20

In this episode of Exploring Standards, host Jess sits down with Frances Gordon, a content strategist and plain language expert who has been a contributor to ISO 24495 - the international plain language standard. With nearly three decades of experience, Frances shares insights from the recent Brussels Plain Language Experience and breaks down what plain language truly means beyond just "simple words."

We explore:

  • The comprehensive definition of plain language (wording, structure, AND design)
  • How plain language is more than a checklist and addresses how AND what you communicate
  • The upcoming requirements standard in development
  • Plain language's critical role in the age of generative AI
  • How ISO 24495 helps financial services meet consumer duty requirements
  • Why terms and conditions deserve special attention
  • Real-world case studies showing business benefits

Frances offers practical guidance on using AI tools responsibly for plain language work, emphasising that while AI can help scale processes, it cannot replace human expertise in understanding audiences, context, and regulatory requirements. She also discusses the ethical dimensions of plain language and why it's essential for vulnerable populations.

 

Guest: Frances Gordon, Content Strategist at Narratology and ISO Plain Language Standards Expert

Resources mentioned:

  • ISO 24495 Plain Language Standard
  • Plain Language Association International (plain language organisation)
  • "Writing for Dollars, Writing to Please" by Joseph Kimble
  • Cooley Law School plain language resources
  • Clarity International (plain legal language organisation)

Contact Frances:

Frances Gordon - Narratology

www.narratology.co.uk

Plain language assessment tool | Narratology

 

Connect with Assent:

How Businesses Can Become More Sustainable & Socially Responsible with Sam Cande29 May 202400:15:52

Join host Jess in an inspiring conversation with Sam Cande, CEO of Responsible Futures, in this episode of Exploring Standards. Focused on "How Businesses Can Become More Sustainable and Socially Responsible," this discussion offers valuable insights into leveraging international standards to drive positive change.

With over 20 years of experience in sustainability and social responsibility, Sam brings a wealth of knowledge to the table. Gain insights into the intersection of social responsibility and sustainability, and learn practical strategies for businesses to adopt more sustainable practices.

In this episode, Sam answers pressing questions, including how social responsibility supports sustainability and the legal obligations companies face under the Companies Act 2006. Discover the differences between Corporate Social Responsibility and Environmental Social Governance and explore actionable steps businesses can take to enhance their sustainability efforts.

 

Contact Assent:

Connect with Assent:

 

Contact Sam:

Managing Conflict of Interest with Robert Clements15 May 202400:14:13

In this episode of Exploring Standards host Jess delves into the intricacies of managing conflict of interest with Robert Clements, Founder and CEO of Assent Risk Management. In this insightful discussion, they explore how international standards are utilised within organisations to drive improvement and manage risk, focusing specifically on conflict of interest in ISO consultancy.

Robert provides a comprehensive definition of conflict of interest and offers real-world examples of its occurrence in ISO consultancy. Gain valuable insights into how Assent Risk Management effectively manages conflicts of interest within their organization.

Join Jess and Robert as they discuss strategies for managing conflict of interest, ensuring transparency, integrity, and trust in consultancy practices. 

 

Contact Assent:

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Episode Links

https://www.assentriskmanagement.co.uk/how-do-we-manage-conflict-of-interest-at-assent/

Preparing for Audits and Certification with Kathy Clements01 May 202400:21:52

Join host Jess and expert consultant and lead auditor Kathy Clements in this enlightening episode of Exploring Standards. Focused on "Preparing for Audits and Certification," this discussion provides valuable insights into the stages of the ISO certification process and what organisations can expect on audit day.

In this episode, Kathy answers essential questions surrounding audit preparation, including the differences between preparing for online versus in-person audits and how organisations can best prepare their employees. Gain invaluable insights into what ISO auditors look for during assessments and receive top tips for effectively preparing for audits.

 

Contact Assent:

Connect with Assent:

Links:

https://www.assentriskmanagement.co.uk/how-to-prepare-for-your-external-audit/

https://www.assentriskmanagement.co.uk/outsourced-internal-audits-for-iso-certification/

https://www.assentriskmanagement.co.uk/isocertification/

https://www.assentriskmanagement.co.uk/internalaudits/

Fleet Logistics Compliance with Pete Rushmer17 Apr 202400:22:58

Join host Jess and Pete Rushmer, Founder of Flagship Partners, in this insightful episode of Exploring Standards as they delve into the realm of fleet logistics and compliance. Discover how international standards drive improvement and ensure compliance within organizations, particularly in the context of fleet management.

In this episode, Pete provides valuable insights into ISO 39001, the standard for road traffic safety management systems, and explores its significance in fleet logistics. Gain a deeper understanding of how ISO standards such as 9001, 27001, and 14001 can also be applied to logistics operations, enhancing efficiency and effectiveness.

Explore the Fleet Operator Recognition Scheme (FORS) and other relevant schemes designed to promote best practices in fleet management. Learn about the legislation aimed at keeping people safe on the roads and how adherence to standards helps firms achieve compliance, ensuring safety and accountability.

 

Contact Assent:

Connect with Assent:

 

Contact Pete:

https://www.flagshippartners.co.uk/

https://www.linkedin.com/in/peterrushmer/

Podcasts – search ‘Fleet Geeks’ and ‘A Half Dozen Things’ in your favourite podcast app.

Transition from External Auditor to Consultant with Paul Venter03 Apr 202400:23:32

Join host Jess in this insightful episode of Exploring Standards as she delves into the transition from auditor to consultant with special guest Paul Venter. With experience in ISO 14001, ISO 9001, and ISO 27001, Paul shares valuable insights gained from his journey, offering unique perspectives on the utilisation of international standards within organisations.

In this conversation, Paul discusses his transition from being an external auditor for a certification body to becoming a consultant. Gain insights into the roles of external auditors and consultants, and understand the differences between the two roles. Paul shares lessons and experiences from his auditing days that have informed his consulting approach, highlighting valuable insights for organisations.

Explore the intricacies of external audits as Paul sheds light on what auditors look for during assessments and how companies can effectively prepare for audits. Gain practical advice on managing conflicts of interest, including scenarios where consultants have previously audited clients.

 

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Connect with Assent:

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Moving Certification Bodies with Tom Wheat20 Mar 202400:15:56

In this episode of Exploring Standards, Jess is joined by Tom Wheat from Perry Johnson Registrations UK to discuss Moving ISO Certification Bodies. Throughout the discussion, Tom addresses key questions and topics surrounding the process of changing ISO certification bodies.

 

One of the fundamental questions explored in this episode is whether organisations can change their ISO certification body. Tom provides clarity on the possibilities and considerations involved in transitioning to a different certification body. The motivations behind why organisations decide to change certification bodies is also discusses, with Tom shedding light on the factors that drive this decision and the potential benefits associated with making such a change.

The logistics of transferring ISO certificates are detailed, including the requirements and steps involved in the certificate transfer process. Tom outlines the considerations and prerequisites that organisations should be aware of before initiating a transfer. Additionally, listeners gain valuable insights into the critical factors to contemplate before deciding to transfer an ISO certificate.

 

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Cyber-Physical Infrastructure with Henry Fenby-Taylor06 Mar 202400:26:03

Join host Jess in a discussion on the future of infrastructure as she sits down with Henry Fenby-Taylor, the Founder of Athenophillia, a thought leader in digital twins, information management, and a key contributor to ISO 19650. In this episode, they explore Cyber-Physical Infrastructure.

Henry opens the conversation by offering a brief explanation of cyber-physical infrastructure, he then provides key insights from his review, 'The Fenby-Taylor Review of Cyber-Physical Infrastructure,' offering a glimpse into its pivotal findings.

Throughout the episode, Henry explains the current state of cyber-physical infrastructure, dissecting the progress made so far, and delineating the approaches and methodologies employed in its delivery. Henry also provides a timeline for industry-wide adoption and the challenges impeding universal acceptance.

Finally, Henry explores actionable strategies for small to medium-sized businesses in the construction industry. Henry outlines steps these businesses can take to prepare for the future and maintain competitiveness in an evolving infrastructure ecosystem.

Key Links:

The Fenby-Taylor Review of Cyber-Physical Infrastructure:  https://www.athenophilia.com/cyber-physical-infrastructure-review/

ISO 19650: https://www.assentriskmanagement.co.uk/iso-19650-consultants/

Contact Henry:

https://www.linkedin.com/in/henry-fenby-taylor

Making ISO more Accessible with Kathy Clements21 Feb 202400:24:27

Making ISO Accessible with Kathy Clements

 

In this episode Jess welcomes back ISO 9001 and ISO 14001 consultant and lead auditor, Kathy Clements, for an another episode of Exploring Standards. Join us as we bridge the gap and make ISO more accessible with Kathy, providing invaluable insights and practical advice for organisations seeking to drive improvement through international standards.

 

In this session, Kathy explains common jargon associated with ISO, making the standards more approachable for clients. She also provides insights into the documentation requirements and the involvement of key stakeholders in the ISO process. Kathy draws from her experience to provide examples of how she has assisted clients in navigating the complexities of ISO standards, driving improvement, and managing risks effectively.

 

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Assent 2023 Roundup with Robert Clements07 Feb 202400:19:51

Welcome back to Exploring Standards with Assent, where we delve into the world of international standards and their impact on organisations. In our second season premiere host, Jessica Inglis is joined by Robert Clements, CEO of Assent Risk Management, to discuss Assent Risk Management's achievements throughout 2023, highlighting key projects and developments from the previous year.

 

In this epsiode, they explore the working with the Travel Risk Management Standard, ISO 31030 and how Assent supported organisations transitioning to the updated version of ISO 27001:2022. Additionally, they discuss the significance of initiatives such as the launch of the Resilify.io subscription Hub and the Resilify.io Legal Register.

Looking ahead to 2024, Jessica and Robert explore the future landscape for Assent Risk Management. They touch upon upcoming endeavors, including the launch of the new AI standard from ISO, ISO 42001, and the introduction of Lorators' Find ISO Training website.

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ISO Certification and the differences between UKAS / ANAB13 Dec 202300:15:59

In this episode, host Jess is joined by Tom Wheat, International Sales Manager at Perry Johnson Registrations UK to discuss ISO Certification and the complexities surrounding UKAS and ANAB accreditation systems, shedding light on their roles and distinctions.

Explore the differences between UKAS and ANAB accreditation bodies and understand their significance. Learn about the IAF's role in maintaining global standards and considerations for UK companies venturing into the US market, including re-certification implications and strategic advice for successful expansion.

Don't miss this engaging episode of Exploring Standards, where industry experts demystify ISO Certification, elucidate accreditation differences, and offer guidance for organisations seeking global recognition and compliance.

 

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Exploring ISO 22000: The Global Food Safety Standard Explained with Sandra Chalhoub11 Feb 202600:21:12
In this episode, host Jess sits down with Sandra Chalhoub, a food safety expert specialising in ISO 22000, to explore the international standard for food safety management systems. What You'll Learn:
  • What ISO 22000 is and why it matters in today's global food supply chain
  • How climate change and globalisation are creating new food safety challenges
  • The difference between ISO 22000, FSSC 22000, BRC, and SALSA standards
  • How small businesses vs. large manufacturers implement the standard differently
  • Why ISO 22000 is the foundation for FSSC 22000 certification
  • How the standard integrates HACCP principles into a complete management system
  • Common implementation mistakes and how to avoid them
  • Practical first steps for organisations starting their ISO 22000 journey
Key Takeaway: ISO 22000 is flexible, scalable, and internationally recognised, making it ideal for organisations of all sizes across the entire food supply chain, from farming to catering. Whether you're in food manufacturing, catering, logistics, or quality management, this episode offers valuable insights into building a robust food safety culture. About Sandra: Sandra is a quality and food safety professional specialising in ISO 22000, HACCP, and Food Safety Management Systems. With extensive experience working as a QA/QC professional across different types of food businesses, Sandra transitioned into consulting to help organisations implement effective food safety standards. She currently works as a self-employed ISO 22000 consultant in the UK, bringing her practical expertise to businesses of all sizes across the food supply chain.  Connect with Sandra: LinkedIn - https://www.linkedin.com/in/sandra-chalhoub-40726874 Email - schalhoubrouhana88@gmail.com   Connect with Assent:   Subscribe for more episodes exploring standards, compliance, and governance topics!
The launch of the Resilify.io Subscription Services Hub with Robert Clements29 Nov 202300:14:25

Join host Jess in this special episode of Exploring Standards as she engages in an insightful discussion with Robert Clements, unveiling the launch of Resilify.io Subscription Services Hub. Dive into the world of resilience and international standards as they explore this groundbreaking initiative.

Discover what Resilify.io entails as Jess and Robert provide a comprehensive overview of this innovative platform. Gain insights into the services offered within the Subscription Services Hub. Explore the diverse range of offerings aimed at enhancing organisational resilience, managing risk, and driving improvement

Learn about Resilify.io's collaboration with Assent, understanding the synergy between these entities and how this partnership enhances the platform's capabilities.

Join us for an informative conversation that sheds light on the Resilify.io Subscription Services Hub and its pivotal role in leveraging international standards to foster resilience and manage risks effectively within organisations.

Don't miss this engaging episode that uncovers the innovative Resilify.io platform and its alignment with international standards. Tune in to Exploring Standards and stay connected to the world of resilience, risk management, and improvement.

 

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What is TRM with Bex Deadman15 Nov 202300:24:18

Join host Jess in this week's episode of Exploring Standards as she welcomes Travel Risk Expert, Bex Deadman, to unravel the complexities of Travel Risk Management (TRM). In a world where international standards play a crucial role in organisational safety, this episode delves into the realm of TRM.

Discover the importance of Travel Risk Management and why organisations prioritise it in their operations. Bex sheds light on the critical role TRM plays in ensuring the safety and well-being of travellers.

Explore effective strategies for managing risk in travel as Bex provides valuable insights into mitigating potential challenges and ensuring a secure travel experience.

Learn about the intricacies of conducting a Travel Risk Assessment. Bex shares practical tips and methodologies to assess and address risks comprehensively.

Dive into the world of standards for Travel Risk Management. Jess and Bex discuss the existing standards that guide organisations in establishing robust TRM practices.

 

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Lazarus Training on Implementing ISO 9001 Quality Management01 Nov 202300:13:27

In this episode of Exploring Standards, host Jess engages with Claire Walker and Alistair Hollington from Lazarus Training, clients of Assent, to delve into their journey of implementing ISO 9001 Quality Management.

Discover the motivations driving Lazarus Training's decision to pursue ISO Certification. Claire and Alistair share their insights into how the pursuit of quality excellence inspired their commitment to ISO 9001.

Dive into the intricacies of the implementation process as Jess, Claire, and Alistair discuss the challenges, successes, and lessons learned. Gain valuable perspectives on the strategies and dedication required to embed ISO standards into an organisation's ethos.

Learn about the invaluable role played by an ISO Consultant in Lazarus Training's certification journey. Claire and Alistair provide firsthand insights into how leveraging expert consultancy streamlined their certification process and fostered continuous improvement.

Uncover Lazarus Training's current objectives beyond the certificate. Gain insight into their ongoing quality improvement initiatives, highlighting their dedication to evolving and elevating their quality management practices.

Beyond the certification itself, explore the additional benefits Lazarus Training has realised through ISO Certification. Claire and Alistair share the positive impacts on their operations, culture, and more.

Don't miss this enlightening episode that demonstrates how international standards empower organisations to excel in quality management and drive continuous improvement. Join us as we explore the world of ISO Certification with Claire Walker and Alistair Hollington from Lazarus Training!

 

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How the Pandemic has changed Business Continuity with Robert Clements18 Oct 202300:13:23

In this week's episode of Exploring Standards, host Jess is joined by Robert Clements, Founder and CEO of Assent Risk Management. In a world forever changed by the pandemic, this episode explores how the pandemic has changed business continuity and ISO 22301.

The episode begins with an overview of ISO 22301 Business Continuity, including its evolution, and its pivotal role in maintaining business resilience. We also discuss  how businesses have transformed in the wake of the pandemic and the impact this has had on ISO 22301. 

Robert also gives us examples of the disruptions businesses might face and how they can safeguard against them. We explore real-world examples of disruptions that businesses might encounter and learn about effective safeguarding strategies. Robert shares valuable advice on how organisations can fortify their resilience against unforeseen threats.

 

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Carless + Adams on Implementing ISO 9001 Quality Management & ISO 14001 Environmental Management04 Oct 202300:17:58

In this episode of Exploring Standards, host Jess is joined by Neil Rutland from Carless + Adams, clients of Assesnt Risk Management. Together they discuss Carless + Adams ISO journey, including the implementation of ISO 9001 Quality Management and ISO 14001 Environmental Management.

This episode explores the motivation behind Carless + Adams' decision to pursue multiple ISO Certifications and the implementation process. Neil also provides firsthand insights into how working with an ISO Consultant can streamline the certification process and drive continuous improvement.

Neil also shares Carless + Adams current objectives, outlining how they are using both standards for continuous improvement as well as the additional benefits the organisation has gained from the ISO certifications, including the positive impacts on their operations and growth.

 

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Mental Health in the Workplace with Matt Holman20 Sep 202300:23:37

Join host Jess in a profoundly important Exploring Standards as she welcomes Matt Holman from Simpila Mental Health. Matt, known as the Connector of Everything Mental Health & Neurodiversity, a Wellbeing Consultant, and the founder of Simpila (Mental Health), delves into the crucial topic of Mental Health in the Workplace.

In this episode, Matt shares insights into Simpila’s innovative approach to mental health support and the current landscape of mental health laws and legislations in the UK workplace. Jess and Matt also discuss how to measure well-being in the workplace and what companies can do to create a supportive and nurturing environment for their employees' mental health.

 

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Exploring Standards with Andy Wilson from DNV06 Sep 202300:16:09

Join host Jess in a captivating episode of Exploring Standards, where she is joined by Andy Wilson from DNV, the recipient of The UKConsulting Certification Body of the Year award. In this episode, we discuss DNV's unique certification approach and industry trends.

Andy offers an inside look into DNV, shedding light on the organisation's mission and values. We also discuss DNV's distinctive approach to certification.

We also dive into the heart of the certification industry as Andy discusses the most significant trends currently shaping the landscape. And finally, Andy gives valuable of advice for listeners embarking on their certification journey.

 

Episode Links:

  • DNV: https://www.dnv.com/

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Remote Auditing & Consulting with Brett Harding23 Aug 202300:21:21

In this episode of Exploring Standards, host Jess is joined by Brett Harding from the Delivery Group, to discuss Remote Auditing and Consulting. 

In this discussion, Brett offers a comprehensive overview of what to anticipate during remote audit and consulting processes. They also explore the limitations of remote audits and Brett gives his best tips for preparing for remote consulting and auditing. 

 

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ISO Consultant of the Year and the Future of ISO with Len Howard09 Aug 202300:22:42

In this episode of Exploring Standards, host Jess is joined by Len Howard, Founder of THC Consultants and this year's UKConsulting's ISO Consultant of the Year. Join us as we dive into the world of quality management and the impact of AI on the industry.

This epsiode begins with a celebration as Len shares his emotions and experiences after winning this ISO Consultant of the Year award. We then discuss Len's journey into consulting and explore the developments that he has witnessed throughout his career. Lastly, we delve into the fascinating realm of AI and its effects on the consulting industry. 

 

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Choosing a Certification Body with Jazmin Taylor26 Jul 202300:12:32

In this episode of Exploring Standards, Jess is joined by Jaz Taylor, Head of Client Services at Assent Risk Management to discuss Choosing a Certification Body. 

 

In this discussion, Jaz explains why you need a certification body and the accreditation you should expect from a certification body. She also shares tips and what to consider when choosing a certification body. 

 

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ISO 27001 vs ISO 42001: AI Governance & Information Security Explained with Dan Sampson28 Jan 202600:23:47

Welcome to Exploring Standards! In this episode, host Jess sits down with Dan Sampson, a GRC consultant and certified lead auditor specialising in ISO 27001 and ISO 42001, to explore the intersection of information security and AI governance.

 

What You'll Learn:

  • The key differences between ISO 27001 (information security) and ISO 42001 (AI governance)
  • How these two standards complement each other and where they overlap
  • Critical gaps that ISO 42001 fills that ISO 27001 doesn't address
  • Which standard should your organisation implement first
  • When ISO 42001 is necessary vs. when ISO 27001 alone is sufficient
  • Common misconceptions about AI security and governance
  • Practical advice for organisations considering certification

Key Takeaway: ISO 27001 prevents your data from being stolen, while ISO 42001 prevents your data from being used unfairly or unpredictably by AI systems. Together, they provide comprehensive protection for organisations deploying AI.

 

About Dan Sampson: Dan is a GRC consultant specialising in information security and responsible AI governance through his company, Sampson ISO Audit and Consult Limited. With extensive experience at the University of Sheffield and now as an independent consultant, Dan helps organisations align their information security practices with responsible AI deployment.

 

Connect with Dan:

LinkedIn - www.linkedin.com/in/daniel-s-31775b205   Website - www.sampsoniso.co.uk  

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#ISO27001 #ISO42001 #AIGovernance #InformationSecurity #Compliance #CyberSecurity #AIEthics #DataProtection #GRC #Standards
How to choose a good ISO consultant with Donna Clements12 Jul 202300:11:14

Join us in this exciting episode of Exploring Standards as Jess, our host, sits down with Donna Clements, Head of Talent at Assent, to delve into the topic of "How to Choose a Good ISO Consultant."

This discussion explores the invaluable benefits of using an ISO Consultant and what to consider when selecting the right consultant for your organisation. Discover how a consultant's expertise can streamline your path to compliance and maximise the value of your ISO certification.

Donna shares the qualities that make a good ISO Consultant stand out from the crowd and the qualifications and experience you should expect from a consultant. 

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ISO for Small Businesses with Kathy Clements28 Jun 202300:15:31

In this episode of Exploring Standards, Jess talks with Kathy Clements from Assent about ISO for Small Businesses. They discuss the benefits of ISO for small businesses, how ISO is implemented for small businesses and Kathy recommends the best ISO for small businesses.

 

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SOC 2 with Ty Brush14 Jun 202300:16:36

In this episode of Exploring Standards, we delve into the world of SOC2 with our special guest, Ty Brush from A-LIGN. SOC2 audits play a vital role in assessing the security, availability, processing integrity, confidentiality, and privacy of service organisations.

In this episode we explore SOC2 in-depth: its purpose, audience, core components, and significance for UK businesses. Gain insights into SOC2 audits, qualifications for auditors, and understand the difference between SOC2 and ISO 27001. Enhance data security and compliance with this essential episode.

 

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Transitioning to ISO 27001:2022 with Robert Clements31 May 202300:13:49

In this episode of Exploring Standards, Jess sits down with the Founder and CEO of Assent, Robert Clements to discuss the ISO 27001:2022 update. If you're wondering about the recent changes and what they mean for your business, this episode is a must-watch!

In this discussion, Robert explains the key updates in ISO 27001:2022 and provides valuable insights on how businesses can effectively align themselves with the new standard. From understanding the changes to addressing the specific requirements. We also discuss the recommended timeframes and best practices to ensure a smooth transition to ISO 27001:2022. 

Episode Links

More information on ISO 27001:2022 Update: https://www.assentriskmanagement.co.uk/when-should-i-implement-or-transition-to-iso-270012022/

Find a ISO 27001:2022 Consultant: https://www.assentriskmanagement.co.uk/iso27001/

 

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