Excellence Unlocked - Ishan Galapathy

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Ep112 From Johannesburg to the Boardroom: Lessons in Leadership – Mike Allen

Season 1 · Episode 112

Tuesday, July 28, 2026 • Duration 46:37

What does it really take to build a world-class factory floor? Mike Allen is a 25-year supply chain veteran who's led operations across Kellogg, a family-owned giant, and Haleon (Panadol, Advil, Sensodyne). Drawing on his time navigating South Africa's distinct operational pace and three separate attempts to establish Kellogg's continuous improvement program, Mike offers his insights on organisational culture, change fatigue, and why tools alone rarely produce lasting results.

He outlines his six core leadership fundamentals, discusses the value of structured observation as a development practice, and reflects on the question he believes every supply chain leader should be asking: where is our greatest vulnerability? It’s a thoughtful conversation on humility, capability building, and sustainable leadership in modern manufacturing.

For a copy of Ishan’s book, Unlock, please visit:
https://ishangalapathy.com/books/

More About Ishan Galapathy and to access his ‘Chaos to Excellence’ White Paper:
https://ishangalapathy.com/

See omnystudio.com/listener for privacy information.

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Ep111 Why Great Ideas Stay Hidden at Work

Season 1 · Episode 111

Tuesday, July 21, 2026 • Duration 17:45

The greatest untapped asset in most organisations isn’t technology, strategy or even talent – it’s the ideas people never share. Ishan highlights Ferrari's transition to electric vehicles as a subtle leadership challenge: inviting celebrated external designers may broaden perspectives, but it can also unintentionally tell employees that the next breakthrough won't come from them.

The result is a workforce full of knowledge and experience that never reaches the people making decisions. Innovation slows, engagement declines, and opportunities are missed.

High-performing organisations understand that leadership isn’t about having all the answers. It’s about creating an environment where people feel safe to question, contribute and improve. Every organisation has the potential to unlock far more of its collective intelligence—it simply needs leaders who know how to invite it.

For a copy of Ishan’s book, Unlock, please visit:
https://ishangalapathy.com/books/

More About Ishan Galapathy and to access his ‘Chaos to Excellence’ White Paper:
https://ishangalapathy.com/

See omnystudio.com/listener for privacy information.

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Ep102 Why Great Ideas Fail Without Stakeholder Support

Season 1 · Episode 102

Tuesday, May 19, 2026 • Duration 12:37

Excellence rarely breaks down because of a bad idea. More often, it stalls because the wrong people were left out of the conversation. Every project, every initiative and every attempt to improve performance depends on stakeholder engagement, whether that’s the people affected by the change or the individuals with the authority to accelerate it, delay it or quietly kill it altogether.

One of the best examples comes from Disney in the early 1990s. At the height of its animation comeback, one project had all the confidence, attention and internal momentum. The other was viewed as the weaker bet. But over time, through deliberate stakeholder engagement, that perception shifted. Leadership became more involved, belief grew, momentum changed direction and the so-called secondary project became one of the biggest animated films ever made. Can you guess which one? Listen in to find out!

For a copy of Ishan’s book, Unlock, please visit:
https://ishangalapathy.com/books/

More About Ishan Galapathy and to access his ‘Chaos to Excellence’ White Paper:
https://ishangalapathy.com/

See omnystudio.com/listener for privacy information.

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Ep12 Flaws and Fortunes

Season 1 · Episode 12

Tuesday, August 27, 2024 • Duration 14:26

Your team's supposed "weaknesses" are not necessarily all that they seem. With a dash of creativity, they could be leveraged into secret weapons of success. Ishan Galapathy highlights a 3M creation that failed in its original application, but became a highly successful product in its own right. In the film, The Greatest Showman, P.T. Barnum embraces society's outcasts to create showbiz magic.

The message? Fostering an environment where team members feel safe to fail and share ideas can drive creativity and drive. Sometimes, the quirkiest ideas and “failures” pave the way to the most dazzling successes.

MORE ABOUT ISHAN GALAPATHY
https://ishangalapathy.com/

See omnystudio.com/listener for privacy information.

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Ep11 Start with Who

Season 1 · Episode 11

Wednesday, August 14, 2024 • Duration 13:31

Before “starting with why", the framework popularised by Simon Sinek, Ishan Galapathy suggests start identifying and engaging the key stakeholders, who will drive and be affected by the changes. Involve individuals from all levels of the organisation, including those who might be resistant or disengaged, to gain diverse perspectives and foster buy-in.

Ishan shares a tale from the trenches, where a booming doughnut business hit a sticky situation in their packing area. Enter Brian, the casual worker with a casual approach to change, who was unknowingly the key ingredient they were missing. Spoiler: involving Brian turns the project from a flop to fantastic!

There's a parallel with Disney's "The Lion King", a film that almost didn't make it past the storyboard, but was transformed by addressing the right "who" before the "why."

You can turn potential obstacles into allies by understanding the reasons behind resistance to change and address them through open communication and inclusion. To ensure all members feel valued and heard, it's worth tailoring your leadership to fit the unique dynamics of the team and project.

MORE ABOUT ISHAN GALAPATHY
https://ishangalapathy.com/

See omnystudio.com/listener for privacy information.

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Ep10 Technology and Transformation in Supply Chains – Kari Banick

Season 1 · Episode 10

Tuesday, August 13, 2024 • Duration 29:03

With a background as an industrial engineer, Kari Banick has extensive experience in transforming supply chain operations through automation and data-driven strategies. Today, she is the Chief Operating Officer of Blackwoods, an industrial safety company within the Wesfarmers group.

Kari discusses the evolutionary shift from manual to automated processes in supply chain operations is a key trend, with automation seen as a critical differentiator for businesses. She shares the importance of resilience, detailed planning, and engaging employees in the transition to automation. She notes the increasing role of data and systems in driving efficiency and the need for problem-solving skills in new job roles. Kari also touches on global trends in technology adoption, comparing the US and Australian markets. Effective leadership, she says, involves being present on the floor and involving employees in designing and implementing process changes.

MORE ABOUT ISHAN GALAPATHY
https://ishangalapathy.com/

See omnystudio.com/listener for privacy information.

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Ep9 Cultivating a Culture of Ideas

Season 1 · Episode 9

Tuesday, August 6, 2024 • Duration 22:09

Where do our best ideas come from? The environment can have a lot to do with it. Ishan Galapathy explores how some of our greatest insights often emerge in calm, pressure-free settings like showers, walks in nature, or while reading. Ishan shares a personal anecdote when a seemingly minor observation from a night shift operator led to solving a significant machinery issue.

Creating a work culture where employees feel safe and unjudged is crucial for fostering creativity and innovation. Allowing employees the freedom to act on their ideas without needing prior authorisation can drive significant improvements and innovations. And so, effective leadership involves demonstrating empathy, engaging in tough conversations, and being open to learning from failures to create an environment conducive to innovation.

MORE ABOUT ISHAN GALAPATHY
https://ishangalapathy.com/

See omnystudio.com/listener for privacy information.

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Ep8 SMART Factories & DUMB Operators

Season 1 · Episode 8

Wednesday, July 31, 2024 • Duration 16:50

While technological advancements have driven productivity and reduced costs, they have also led to undervaluing human potential. In the pursuit of technological transitions, it's important to involve and value employees – after all, Ishan Galapathy says, technology should enhance human capability, not replace it.

Involving employees in technological advancements and projects can unlock hidden potential and make them feel valued, leading to better outcomes and job satisfaction. Technology, he says, should support fundamental business processes and not be seen as a quick fix. Proper implementation and understanding are crucial for success.

MORE ABOUT ISHAN GALAPATHY
https://ishangalapathy.com/

See omnystudio.com/listener for privacy information.

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Ep7 Understanding the ‘why’ in automation – Peter Campbell

Season 1 · Episode 7

Tuesday, July 23, 2024 • Duration 41:06

Dr. Peter Campbell, an expert in unlocking excellence, shares insights on lean manufacturing, automation, and the challenges of implementing operational excellence. He discusses the impact of Japanese lean in a German Bosch company, the importance of understanding the 'why' in automation, and the trends in Australian manufacturing. Peter also highlights the difficulty of starting and embedding improvement programs and the key factors for successful change.

He discusses the challenges of applying manufacturing principles to the service industry and the importance of productivity in sustaining Australian manufacturing. Peter also introduces his consulting business, Cinc. Consulting, and shares his vision for the future.

Cinc. Performance Consulting
https://www.cincperformance.com/

MORE ABOUT ISHAN GALAPATHY
https://ishangalapathy.com/

See omnystudio.com/listener for privacy information.

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Ep6 Why fence-sitters have disengaged

Season 1 · Episode 6

Tuesday, July 16, 2024 • Duration 17:36

Building on previous episodes, Ishan Galapathy highlights the importance of engaging fence-sitters, those employees who have been quiet or disengaged, but hold valuable insights and potential. Actively involving frontline workers in identifying and solving problems can unlock hidden capacities within the business. Their firsthand experience and insights are crucial for identifying and addressing issues. Listening to employees and acting on their feedback can transform a business. It not only solves immediate problems but also builds a culture of continuous improvement and trust, leading to long-term success.

ISHAN'S BOOK 'ADVANCE':
https://ishangalapathy.com/books/advance/

MORE ABOUT ISHAN GALAPATHY
https://ishangalapathy.com/

See omnystudio.com/listener for privacy information.

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Excellence Unlocked – Details, episodes & analysis

Podcast details

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Excellence Unlocked – Details, episodes & analysis

Podcast details

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Other17

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