Today, I’m sharing my recent interview on the Shopify 1 Percent podcast with Jay Myers. We explored so many corners of eCommerce, subscription commerce, loyalty/ membership, referral and pricing strategy, and what so many brands are still missing as it relates to building real retention and LTV. **Of note, since recording this back in April, the FTC click-to-cancel ruling that we discuss, has been struck down by a federal appeals court. The ruling, issued in July, vacates the rule in its entirety. Learn more about your ad choices. Visit megaphone.fm/adchoices

Today, I’m sharing my recent keynote talk from Sub Summit 2025 in Dallas. I shared the stage along side Dean Brauer (GoHenry/Acorns), Liz Riemersma (Dish Network), and Bolong Li (Audible). We discussed how companies, and their leaders can maintain their edge amidst tariffs, inflation, AI, and general market volatility. This conversation delivered a ton of insight, and was incredibly timely. Enjoy! Learn more about your ad choices. Visit megaphone.fm/adchoices

Today, I’m sharing my conversation with Kyle Widrick of WIN Brands Group, which first aired on Shopify Masters. WIN acquired brands like Homesick, Love Your Melon, and Qalo, and then went on to scale those brands successfully. In today’s chat, Kyle shares what he’s learned throughout this journey as both an owner and operator of these direct-to-consumer brands. Enjoy! Learn more about your ad choices. Visit megaphone.fm/adchoices

John Warrillow is the founder of The Value Builder System, now used by thousands of businesses worldwide. He's the author of 3 books, including the best-selling Built to Sell recognized by Fortune as one of the best business books of 2011. John is also the host of Built to Sell Radio and an entrepreneur who has exited 4 companies. In this EP, we discuss if this is the right time to sell a business; the state of the M&A market; how to boost your valuation; the secret to getting a deal done, and more.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Alan Smith is the co-founder of Strategyzer, an innovation company helping enterprises create new growth. The company's Business Model Canvas has been used by millions around the globe. In today's round 2 with Alan, we discuss the idea of investing in a portfolio of ideas; the real stats stemming from venture capital investments in start-ups; how entrepreneurs can innovate right now; and more.   Support the show here - https://glow.fm/e2/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Tony Chapman is one of the youngest individuals inducted into the Marketing Hall of Legends, a testament to a storied career in the ad-agency world. Tony has spoken around the globe on all topics related to marketing, advertising, and branding.  In this EP, we cover the latest Forbes global brand rankings; we also discuss the latest trends in retail; the importance of attention, and selling into "moments"; #Bezos, and more.  EP Sponsor: Bruush https://bruush.com/ - use the code E215 for a 15% discount Learn more about your ad choices. Visit megaphone.fm/adchoices

Philip McKernan is one of the most sought after executive leadership coaches globally. He is in high demand in the world of entrepreneurship as well as sports. In this amazing EP, we discuss the difference between control and influence; the state of relationships in the wake of the pandemic, why working parents are more patient with their clients than they are with their kids, and more.  EP Sponsor: Bruush https://bruush.com/ - use the code E215 for a 15% discount Learn more about your ad choices. Visit megaphone.fm/adchoices

Fatima Zaidi is the co-founder and CEO of Quill, Inc. the world’s first one-stop marketplace and agency dedicated solely to podcasters, and brands interested in launching a show. In this episode, we discuss podcast industry stats and major trends; M&A activity including Spotify's acquisition of Gimlet, Anchor, and the Joe Rogan Experience; challenges related to monetization, and more. EP Sponsor: Bruush https://bruush.com/ - use the code E215 for a 15% discount Learn more about your ad choices. Visit megaphone.fm/adchoices

In this special episode, we're checking in again with my colleague Adam Mutschler, who is based in Washington to get his take on what's happening one week after the US election. Adam is a Partner at The Kedar Group, and has a tremendous understanding of how leaders work in high stakes environments ranging in scope from startups to Fortune 100’s. He is also a go-to for anything related to US politics.  EP Sponsor: Bruush https://bruush.com/ - use the code E215 for a 15% discount. Learn more about your ad choices. Visit megaphone.fm/adchoices

Dan Demsky is the co-founder of Unbound Merino - a clothing brand that has its nailed positioning around product quality, and lifestyle. In this EP we discuss Unbound's success with Facebook ad buys, why top entrepreneurs wear a "uniform", whether Amazon is going to move fast into luxury goods, and more.  EP Sponsor: RBC Call your RBC Advisor or contact the RBC Advice Centre at 1-800-ROYAL20   EP Sponsor: Bruush https://bruush.com/ - use the code E215 for a 15% discount. Learn more about your ad choices. Visit megaphone.fm/adchoices

Brian Mosoff is the CEO of Ether Capital (ETHC). In this EP, we discuss the recent bull run and the run-up in the value of both Etherium and Bitcoin; we also chat about Bitcoin and Etherium as safe-haven assets; the role of major exchanges; access points where individuals can invest in cryptocurrency, and more.   EP Sponsor: RBC - to open an RBC deposit account remotely or learn more about solutions that go beyond banking, call your RBC Advisor or contact the RBC Advice Centre at 1-800-ROYAL20 Learn more about your ad choices. Visit megaphone.fm/adchoices

Adam Mutschler is a Partner at The Kedar Group, and has a tremendous understanding of how leaders work in high stakes environments ranging in scope from startups to Fortune 100's. He is also a go-to for anything related to US politics. In this episode, we discuss the Presidential debates, Trump's COVID19 diagnosis, what election outcome increases the probability of major civil unrest, the possibility of state succession, and more.  EP Sponsor: RBC To open an RBC deposit account remotely or learn more about solutions that go beyond banking to support your business, call your RBC Advisor or contact the RBC Advice Centre at 1-800-ROYAL20 Learn more about your ad choices. Visit megaphone.fm/adchoices

(In dedication) - John Ruffolo is the founder of OMERS Ventures and the co-founder of the Council of Canadian Innovators. He has invested over $500 million of capital in over 40 technology companies including Shopify, Hootsuite, Wattpad, and others. John also sits on the board of Canopy Rivers, Continuum Residential REIT and Ether Capital. In this EP, we discuss Canada's response to COVID19, and the first phase of reopening, why testing needs to be privatized, what economic recovery looks like, and more. Originally aired: May 28, 2020  Learn more about your ad choices. Visit megaphone.fm/adchoices

Joshua B. Lee started building his career in online marketing back in 2003, managing advertising for companies like MySpace and Google. To-date, he has founded 16 companies and managed over half a billion dollars in ad spend. Fast forward, Joshua is currently the Founder and CEO of Standout Authority, where he works with high powered entrepreneurs and executives to grow their personal brands through the power of LinkedIn. In this one, we discuss Joshua’s journey building online businesses and generating traffic; the development of his personal brand on LinkedIn, and more. Enjoy! Learn more about your ad choices. Visit megaphone.fm/adchoices

David Priemer is widely recognized as a thought leader in the area of sales and sales leadership. Often referred to as the "Sales Professor", David helps organizations drive revenue growth, people development, and winning cultures by infusing the core principles of science, empathy, and execution into their sales operations. In this deep dive into sales, we discuss why people buy, objection handling using the word BECAUSE, why we seem to hate salespeople, and much more. Enjoy! Learn more about your ad choices. Visit megaphone.fm/adchoices

This episode was recorded back in early March 2020, with Satish Kanwar, the current GM, and VP of Product at Shopify. Because things were developing so quickly related to the Coronavirus, we never did get a chance to release it, so here it is! Satish oversees the development of eCommerce, retail, and multi-channel shopping for over one million merchants globally. He previously co-founded Jet Cooper, which was acquired by Shopify in order to establish its product development footprint in Toronto. Enjoy! Learn more about your ad choices. Visit megaphone.fm/adchoices

Isaac Langleben, is the co-founder of Open Farm Pet Food, one of North America's fastest-growing premium pet food companies. In this episode, we discuss the growth of the pet industry, and how Millenials have changed the entire market for pets and related products; we also discuss how shopping behavior has changed during the pandemic; Isaac's plan to crystalize the customer experience online; working alongside your spouse and more.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Steven Holmes is the President of GOBA Sports group, and the co-founder of Springfree Trampoline. In this one, we discuss how the virus has impacted Springfree's business, in particular, how it's bolstered demand for trampolines in every major market across the globe; how the company has responded to this shift to backyard play; GOBA's supply chains, Chinese manufacturing, why preserving quality is key and much more.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Brian Smith, is the founder of Ugg, one of the biggest global footwear brands. He is back on the show for a second time to discuss his pivot out of public speaking in the wake of the pandemic, and his latest start-up; we also discuss key lessons from Brian's book, The Birth of a Brand; his experience navigating through recessions; why Brian ultimately decided to sell UGG in 1995, and more. "It takes a societal shift to build a billion-dollar company"  Learn more about your ad choices. Visit megaphone.fm/adchoices

Bruce Linton is the former Chairman, Founder, and CEO at Canopy Growth. In this EP, we discuss his departure from Canopy, and what he plans to do next; his philosophy around the 3 P's, and why each is critical to hypergrowth; the role of leader, vs. CEO; the commercialization of Cannabis both in Canada and in the US; the role of psychedelics as therapeutics, and much more. Learn more about your ad choices. Visit megaphone.fm/adchoices

Philip McKernan is one of the most sought after executive leadership coaches globally. He is also in demand in the world of entrepreneurship as well as sports where he works with individual athletes as well as professional teams. In this interview, we discuss the difference between control and influence; the state of relationships in the wake of the pandemic, why working parents are often more patient with their clients, than they are with their kids, the cost of cheating on yourself, and more. Enjoy! Learn more about your ad choices. Visit megaphone.fm/adchoices

John Ruffolo is the founder of OMERS Ventures and the co-founder of the Council of Canadian Innovators. He has invested over $500 million of capital in over 40 technology companies including Shopify, Hootsuite, Wattpad, and others. John also sits on the board of Canopy Rivers, Continuum Residential REIT and Ether Capital. In this EP, we discuss Canada's response to COVID19, and the first phase of reopening, why testing needs to be privatized, what economic recovery looks like, and more. Learn more about your ad choices. Visit megaphone.fm/adchoices

Marc Antoine Bovet, is the co-founder and CEO of Oatbox. Focused on delivering healthy breakfast cereal products to consumers in North America, Oatbox delivers direct to subscriber doors on a monthly basis. Things have changed in a big way as a result of the pandemic. In this EP, we discuss Oatbox's demand crunch, how team culture has improved despite working remotely, challenges related to hiring during a pandemic, trends in the food sector, and more.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Vanessa Iarocci is the CEO & President of McCarthy Uniforms, Canada’s largest public sector school uniform manufacturer & distributor. With schools closed due to COVID-19, McCarthy has pivoted to manufacturing PPE at scale, serving custodians in the workplace and on the front lines. We discuss how Vanessa's company has executed this phenomenal shift, what manufacturing PPE at scale looks like, the role of China's supply chain, and much more.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Nick Moutter has spent over 20 years working in online technology, having founded, acquired and exited multiple businesses. In 2020 Nick founded “TMG”, ‘The Moot Group’, which acts as an investment vehicle and holding entity for a group of global businesses, including the likes of Olivias, Lift and Ascend. Nick has been widely recognized as a leading entrepreneur in the UK technology scene, having won awards such as the highly prestigious EY Entrepreneur of the year in 2023. In this one we talk about Nick’s journey as both a founder, and now a capital allocator; the state of eCommerce, both from a micro and macro perspective; Nick’s relationship with investor, colleague and friend Steven Bartlett of Diary of a CEO fame, and more. Learn more about your ad choices. Visit megaphone.fm/adchoices

Jay Berard is the founder and CEO of Jagger, a modern headhunting firm that works with companies to help them find the right people to accomplish their goals. In this EP, we discuss who is hiring, and the state of recruiting during COVID-19; how companies are onboarding new employees (virtually), how to land a job in today's market; whether big ticket salaried jobs are still being filled, what you can do if you've just been laid off; the future of work, and more. EP feature: Stay safe, andg et your prescription delivered directly to you, free - go to: www.mortarpestle.ca to get started.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Shant Mardirosian is the founder of The Burger's Priest - which sold to Recipe Unlimited in 2017. Shant's new restaurant initiative, called the Fourth man in the fire, is taking shape in ways he couldn't have imagined in a food scene plagued by a global crisis. In this one, we discuss Fourth Man's unique business model, the death of the food critic, why many restaurants will never open again, and how Shant has seen sales pick up in the wake of COVID 19 while much of the industry is being choked by little or no revenue.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Ilana Ben-Ari is a multiple-award-winning design entrepreneur, TEDx Speaker, and founder of 21Toys; a company that has been featured in Forbes, Fast Company, and Bloomberg, ... her invention, The Empathy Toy was praised by TIME magazine as a “technology that is reshaping the future”.  In this conversation, we discuss how 21Toys has gone from a company running in-person training, and workshops all over the globe, to a radically different business model supported by a now fully remote team. We also discuss the importance of empathy, creativity, and resilience, how we're all trying to adapt to this "great pause" and more.  Learn more about your ad choices. Visit megaphone.fm/adchoices

In this first episode of our special series focused on businesses and their founders navigating these unchartered waters, we are in conversation with Founder/ CEO of Kognitive Marketing Josh Singer. In this conversation, we are focusing on how Kognitive has gone from millions in revenue to near zero, and from 546 employees down to 20 as a result of the pandemic. And despite this new reality, Josh believes he will come out stronger on the other side.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Chris Ronzio is the founder and CEO of Trainual, a leading SaaS company helping fast-growing businesses automate their onboarding and training by documenting every process in one simple system. In this episode, we get into the origins of the Trainual, whether a start-up's geographical location matters, the concept of tool overload, email hacks such as getting to "inbox zero", why deleting your email folders is perhaps the most efficient productivity move for your sanity, and much more.  Support the show here: https://glow.fm/e2/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Lisa Owen, is the co-founder at one of Canada’s most promising e-commerce businesses, Rent Frock Repeat. Lisa's team is turning the retail model on its head, and leading the sharing economy while ensuring women across Canada of any age, race, or economic status have the opportunity to access amazing fashion while also reducing their collective carbon-footprint. In this episode, we dig into the burgeoning world of "renting fashion", discussing the likes of Rent the Runway, Gwynnie Bee, Stitch Fix, and more; Lisa's take on business partnerships, her experience fund raising, the company's appearance on Dragon's Den, why fashion is the second biggest polluter on the planet and what Lisa's company is doing about it. Learn more about your ad choices. Visit megaphone.fm/adchoices

Ben Gallacher is the Chairman, and co-founder of Performance Phenomics — a health care company at the edge of stroke and concussion research. Drafted to the NHL in 2010, Ben played Division I NCAA hockey, before graduating from the University of Massachusetts and then subsequently pivoting away from a career in hockey in favor of entrepreneurship. We hit on the company's big pivot after a target market failure, stepping aside as CEO and knowing when to do it, finding your "north star", and more. Support the show here: https://glow.fm/e2/ EP Sponsor: https://www.gohenry.com/us/?utm_campaign=Feb2020trial&utm_source=e2&utm_medium=podcast Learn more about your ad choices. Visit megaphone.fm/adchoices

Scott Marcaccio is the Co-Founder and CEO of the budding lifestyle physical therapy brand, Myodetox. Through the power of a brand-first approach and an industry-leading social media strategy, Myodetox has forged partnerships with global brands including Nike, Equinox, and Lululemon. In this EP, we discuss the pull of Instagram as a customer acquisition tool, the explosion of boutique fitness, building a business with purpose, and way more.   Support the show here: https://glow.fm/e2/EP Sponsor: https://www.gohenry.com/us/?utm_campaign=Feb2020trial&utm_source=e2&utm_medium=podcast Learn more about your ad choices. Visit megaphone.fm/adchoices

Shant Mardirosian, is the founder of The Burgers Priest - arguably the biggest Canadian burger success story in recent memory, and a chain that has changed the entire culture of the food scene. Shant, a dedicated Christian, went from pastoral ministry into entrepreneurship, and his story is unbelievable. In this episode, we get into Shant's journey, which begins with his desire to find purpose, his experience dealing with fear and burnout, the company's recent exit, and much more.  Originally released: Dec 2018  Learn more about your ad choices. Visit megaphone.fm/adchoices

Cameron Herold is a lifelong entrepreneur, and the head of the COO Alliance, the largest global network for the second in command. In this conversation, we dive into the differences in personality traits with respect to CEOs and COO's, leadership topics such as conflict management, and getting to inbox zero; why meetings are often unproductive, how to calculate the cost of a meeting, the real stressors that founders and CEO's deal with behind the scenes, and more. Support E2 here! https://glow.fm/e2/  Learn more about your ad choices. Visit megaphone.fm/adchoices

John Prendergast is the CEO and Co-Founder of Blueleaf Wealth an all-in-one wealth management platform with best-in-class client and advisor experience. In addition to leading the organization, he’s also the host of The Augmented Advisor podcast; a board member and advisor to numerous start ups, and a content creator on YouTube. Today, John and I talk about his journey building Blue Leaf, as well as his coloured background as an entrepreneur having built 5 startups across different industries. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this special 60th EP, we chat with Dani Lipkin, Innovation Sector Head for Toronto Stock Exchange (TSX) and the TSX Venture Exchange (TSXV). In this deep dive into technology IPO's, we discuss steps to a public offering, the right company profile, common misconceptions about going public, some of the Canadian tech unicorns that went public early and more.  Support E2 here! https://glow.fm/e2/  EP Sponsor: https://www.metro.ca/ - use the code: E215 for $15 off your order of $50 or more   Learn more about your ad choices. Visit megaphone.fm/adchoices

Dan Debow was CEO and a co-founder at Helpful.com, a startup backed by Bessemer Ventures that was acquired by Shopify in 2019. Prior to Helpful, Dan co-founded Rypple which was acquired by Salesforce. He is also a founding Partner of the Creative Destruction Lab at the Rotman School of Management at the University of Toronto, and an early investor in over 50 technology companies including Wealthsimple, Ritual, SkipTheDishes, and others. In this EP, we get into Dan's framework for startup ideation, how he met Paypal's Peter Thiel, Dan's philosophy around angel investing, and much more. EP sponsor: https://unboundmerino.com/ Support the show here!:  https://glow.fm/e2/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Mitchell Stern, is a co-founder of Station - a Canadian category leader in cold brew coffee, and a beverage company at the forefront of quality and functionality. In this EP, we talk about the company's rise of its amazingly popular Station Cold Brew coffee, how Mitch and his other co-founders came to the CPG world without any prior industry experience, the advantage of being naive, and the exciting world of CBD and other budding beverage trends.  EP sponsor: https://unboundmerino.com/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Farhan Thawar is currently VP, Engineering at Shopify after the acquisition of helpful.com, where he was co-founder and CTO. He is an avid writer and speaker, recently named one of Toronto's 25 most powerful people. In this episode, we discuss Farhan's journey growing Helpful.com, his approach to finding and hiring talent, the shortcomings of doing interviews, Shopify's unique work culture, the importance of building mental models, and much more.  EP sponsor: https://unboundmerino.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Chad Olin is the founder of Cuba Candela. After receiving an MBA from Harvard Business School, Olin decided to pursue his passion for travel, launching CUBA CANDELA in 2016. And, in this EP we talk about his transition from Wall Street to entrepreneurship, meditation self discovery, and insulating yourself from negative emotions, the history of the Cuban revolution and the impact of US politics, building a business at the intersection of experience and impact, and more. Enjoy!  EP sponsor: https://www.eonetwork.org/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Michael Hyatt is the co-founder of BlueCat Networks, which was sold to Madison Dearborn Partners, of Chicago, IL. He serves as a board member and director of BlueCat, and ranks as one of Canada’s top entrepreneurs. Michael also sits on the Board of Advisors of Georgian Partners, one of Canada’s leading venture capital firms and was a recipient of the Top 40 Under 40 award.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Nadeem Nathoo, is the co-founder of of The Knowledge Society (TKS), a human accelerator focused on exponential technologies as tools to solve humanity’s most important problems. His ultimate goal is to completely rethink the way young people learn and develop globally. In this episode, we dive into "learning 2.0", social media use, philosophies around thinking and doing, perceived risk vs. actual risk, and more - we also discuss how to network effectively, and why the bar for feeling uncomfortable is at an all time low.  EP sponsor: https://www.eonetwork.org/ Learn more about your ad choices. Visit megaphone.fm/adchoices

What is it like to grow a company out of your basement into an asset worth $1 Billion?  SOTI Inc., is the world's most trusted provider of mobile and IoT device management solutions. The business has 17,000 enterprise customers supported by offices all over the globe - and, surprisingly,  has never raised venture capital. In this episode, we discuss Carl's "no exit" mindset, the danger of Canadian companies selling to foreign buyers, why SOTI turned down an acquisition offer from Microsoft, and much more.  Originally aired: Nov, 2018 Learn more about your ad choices. Visit megaphone.fm/adchoices

About 1/9 earn a living in sales, yet most enter the workforce without any kind of sales training at all. In today's encore episode, we are diving back into the topic of sales, with Mike Bosworth, a seasoned author, and thought leader within the field. We talk about the power of stories and use cases in a sales context, what signals to look for to know whether a prospective buyer is warming up to your offering, the 90 second pitch, and what it means when you hear a prospect drop the F-bomb. Enjoy! Learn more about your ad choices. Visit megaphone.fm/adchoices

Strategyzer is a content beast, with best-selling books, technology platforms, an app, online training, in-person workshops and of course, the Business Model Canvas itself, which is used by millions of entrepreneurs and enterprises around the globe. In this episode, the company’s co-founder Alan Smith, discusses how he went from the agency world, to an entrepreneur offering arguably, the most simple, practical, and effective business tools in existence today. Learn more about your ad choices. Visit megaphone.fm/adchoices

Kasey Jones coaches, consults, and advises 100s of startup founders and entrepreneurs on all things brand positioning and growth strategy. A self proclaimed mix between Jocko Willink and Mr. Rogers, she is also Founder and CEO of Power Your Platform, and Solo CEO, a consulting and coaching company that helps entrepreneurs and CEOs use LinkedIn to build wildly profitable, freedom-based businesses. In this one, we get into Kasey’s journey as a founder, the importance of personal development in entrepreneurship, building a personal brand, and way more. Enjoy! Learn more about your ad choices. Visit megaphone.fm/adchoices

Melanie Travis, is the founder and CEO of Andie Swim, one of the fastest growing direct to consumer brands on the web. In this EP, Melanie discusses her shift into entrepreneurship from a background in film and comparative literature; the pain points surrounding the traditional women's swimwear shopping experience; the importance of a good manufacturing partner that can scale with your business; and actor Demi Moore's involvement as an advisor and early investor in the company. EP Sponsor: www.eonetwork.org  Learn more about your ad choices. Visit megaphone.fm/adchoices

Saud Juman is the founder, and former CEO of Policy Medical - a company he birthed in his mother's basement over 17 years ago. In this episode, we get into Saud's duties as a founder and then CEO, and why those two roles are very different; his motivation for selling the business; how the company prepared itself for sale; why Saud wanted an all cash deal and why he was adamant about not making specific concessions during deal talks; life after his big exit, and much more. EP sponsor: https://eotoronto.ca/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Originally aired: Jan 3, 2018 In this episode, Aussie entrepreneur Brian Smith, founder of global enterprise UGG boots, shares his story about starting UGG with less than $500, and an idea to bring sheepskin to California. Brian shares his early stories about raising cash in the 80’s, why understanding finance is key, and how the universe conspires to help you reach your goals. Learn more about your ad choices. Visit megaphone.fm/adchoices