Explore every episode of the podcast eCommerce Impact Podcast
| Title | Pub. Date | Duration | |
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| How to Finally Understand Where Your Shopify Sales a REALLY Coming From with Phoenix Ha | 23 Oct 2024 | 00:41:05 | |
Understanding the effectiveness of your marketing efforts’ is crucial, but figuring out how feels impossible. | |||
| Revealed: The Black Friday Email Strategy That Will 2X Your Revenue | 17 Oct 2024 | 00:45:48 | |
Omer Hazer from Atlas Ventures is here to break down the exact strategy he uses for his clients to successfully double their email revenue. | |||
| Crack The Code To Getting The Perfect Investor With Andrew Leahy | 07 May 2024 | 00:33:21 | |
This week we are joined by Andrew Leahy founder of Seed Accel. Andrew was just 19 when he entered the ecom space and never looked back! Learn about how to attract the perfect investor for your brand!
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| How to Make $350k a Month with TikTok Shop - with Jordan West | 16 Apr 2024 | 00:44:28 | |
Jordan West takes us through the secrets to his incredible success with TikTok shop! Jordan is a multiple eComm brand owner, eComm agency owner all around e-Commerce growth expert and he has a tonne to share with us today, In this episode, we talk about-
Twitter- @jordantwestecom Website- https://upgrowthcommerce.com/ | |||
| All Things Shopify with Clayton Bates | 02 Apr 2024 | 00:26:19 | |
Join us this week as Shopify maestro Clayton Bates shares the ultimate secrets to uplevel your Shopify store. Don't miss out on the insider tips from a true veteran of Shopify:
Find Clayton- Youtube - Clayton Bates Shopify Expert Website - www.inspiresmallbusiness.com | |||
| Email Flow Strategy to Double Your Revenue with Mo Magdy! | 19 Mar 2024 | 00:28:15 | |
Webtopia’s Email marketing lead Mo Magdy talks us through the ideal flow strategy that doubled a client’s revenue. This is a special episode where we discuss how a brand’s monthly email flow revenue percentage went from 10% to 17.6% using email flows
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| What Your Customer Wants But Can’t Tell You with Melina Palmer | 05 Mar 2024 | 00:30:23 | |
Melina Palmer is an award-winning podcaster and author of several books about neuroscience and marketing - today she is here to talk about how behavioural economics affect your business and consumer psychology.
Find Melina - Website : thebrainybusiness.com / @thebrainybiz Try before you buy : Get a free chapter of any of Melina’s books by going to: www.thebrainybusiness.com/jessie | |||
| Good to Great: Key shifts to take an eCommerce brand to 8 figures in 2024 | 21 Feb 2024 | 00:27:55 | |
Something a little different this week - a fireside chat between Webtopia’s CMO/Founder - Jessie Healy, our CEO Tristram Dyer and our Head of Growth - Ben Dyer about the 4 key marketing shifts to become a $10M eCommerce brand. We are lucky to have a view ‘under the hood’ of 30 fast-growing eComm brands - we have noticed some key shifts that brands need to make to their marketing to make break the $10M ceiling. Listen up as we cover:
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| Organic Social ROI - How to Win at Social by Measuring What Matters | 08 Feb 2024 | 00:31:15 | |
This week I chatted to Emeric Ernoult, the Co-Founder of Agorapulse (social media management platform used by more than 11,000 businesses across 180 countries) about social media strategies that convert social engagement into revenue (with real business examples). How organic social media ROI is not a myth, but you have to change your approach to get results. This is what we cover:
Find Emeric on LinkedIn- https://www.linkedin.com/in/ernoult/ | |||
| Revolutionizing Retention: Decoding the Customer Lifecycle with Alex Greifeld | 17 Jan 2024 | 00:35:13 | |
With more than a decade of experience in eCom & digital marketing, retention marketing expert Alex Greifeld shares her insights on life cycle marketing. In this episode, we dive deep on topics of-
Find Alex Greifeld on - https://twitter.com/heyitsalexP http://nobestpractices.co/newsletter/ | |||
| How To Sell Hamburgers for $214 with Pricing Psychology Expert Melina Palmer | 28 Dec 2023 | 00:40:30 | |
Melina Palmer is an award-winning podcaster and author of several books about neuroscience and marketing - today she is here to blow our minds with insight into the way we price products. Her new book - The Truth About Pricing is out next month and explains the neuroscience of consumer behavior and how we can use it to improve pricing, increase sales and create better “brain-friendly” messaging about our prices.
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| Ads Unleashed: Barry Hott's Recipe for Creative that Stops People in Their Tracks | 12 Dec 2023 | 00:43:27 | |
With more than half a BILLION in ad spend under his belt - Barry Hott knows a thing or two about making ads that convert. In this episode he dishes the dirt on both his unique approach to Ugly Ads and how he structures ad accounts to give the algorithm the best data to find winners.
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| 3 Actionable Ways You Can Start Using AI In Your Business | 10 Sep 2024 | 00:44:08 | |
Mike Rhodes recently exited his Google Ads Agency and now spends his time playing with AI - he's here to chat you through some super fun and easy ways you can start thinking about using AI, without it feeling overwhelming and scary. | |||
| The Marketing Framework behind a $150M Agency - Hawke Media CEO Eric Huberman | 24 Nov 2023 | 00:32:12 | |
This week I sat down with one of the sharpest minds in marketing - Hawk Media CEO Eric Huberman, Hawke Media is now valued at over $150 million, and one of the fastest growing marketing agencies in the United States.
Find Erik on LinkedIn : https://www.linkedin.com/in/erikhuberman/ | |||
| Master The Art of Selling on Amazon with Hamish Conway | 14 Nov 2023 | 00:37:38 | |
In this podcast episode, we cover topics on-
Find Hamish on LinkedIn: https://www.linkedin.com/in/hamishconway/ | |||
| The Email Playbook for Black Friday and Peak Season | 31 Oct 2023 | 00:25:36 | |
This week, I sat down with Webtopia’s very own email marketing lead Mo Magdy to chat - Mo breaks down the exact playbook we are running for our 7 and 8 figure clients so you can steal our secrets. In this episode you will learn:
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| Finally Get Friendly With Your Ecomm Data - Courtney Lindau Lee | 18 Oct 2023 | 00:38:33 | |
If you have been avoiding the data in your eComm business - then this is the episode for you. Courtney Lindau Lee is here to make it easy for you to get comfortable with your eComm data - and learn how to gain insights that could uncover hidden profit and allow you to grow faster. We cover:
Find Courtney on LinkedIn- Courtney Lindau Lee - https://www.linkedin.com/in/courtneylindau/ | |||
| Unlocking the eCommerce Treasure Trove: AI, Conversion, and Customer Psychology with Eric Melchor | 26 Sep 2023 | 00:31:33 | |
This week, join us as we take a deep dive into:
Hungry for more ecomm insights? Check out Optimonk’s incredible resource library at https://www.optimonk.com/templates/use-cases Follow Eric on LinkedIn- https://www.linkedin.com/in/ericmelchor/ | |||
| Geek Out With Us: What's working now on Meta and Google Ads | 18 Sep 2023 | 00:39:07 | |
This weeks episode is a special one!
On the pod was: | |||
| How Mr Beast’s Feastables is revolutionizing Customer Experience with Jess Cervellon | 12 Sep 2023 | 00:42:02 | |
This week I sat down with the hilarious and whip-smart Jess Cervellon from Feastables, to chat about all things customer experience. In this jam-packed episode you’ll learn: How to make each customer feel like a VIP customer What stage should brands focus on customer experience Why you need to make a detailed map of post and pre purchase customer behavior The importance of a product feedback loop What metrics your CX team should be tracking What are the best tools for CX In house or Outsourced CX team - what is better for your brand How to use feedback and product review to understand what your customer
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| How 22 year old Olivier Momma scaled his Ecomm to $35 M in revenue in just 6 years | 24 Aug 2023 | 00:30:26 | |
Show Notes- Pre-campaign preparation and lead generation for Kickstarter Ekster’s journey: From initial campaign to phenomenal growth Building a strong team and performance marketing strategies Mastering the art of advertising and scaling A peek behind the curtain of an 8-figure creative process Nailing short form viral video as a product brand Becoming a B Corp: Sustainability and Growth How to navigate setbacks | |||
| Kurt Elster spills everything you need to know about the 2023 Shopify Editions Updates | 08 Aug 2023 | 00:34:32 | |
This week I sat down with Kurt Elster - the internet’s resident expert on all things Shopify. If you are wondering why to pay attention to in this latest update, and how it is all going to work - then listen up, we dive into:
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| Winning with creative - training episode on to create ads that actually convert! | 19 Jul 2023 | 00:21:40 | |
Host Jessie is here to spill the beans and empower you with insider knowledge that'll revolutionise your ad game! In this special episode Jessie shares a training on her agency’s framework to create winning ads and embrace the power of psychology! Tune in to find out * How emotion and storytelling can be the powerhouse behind your ad success * Stand Out, Be Bold: Embrace Uniqueness: how to stand out from your competitors and create ads that break the mould and mesmerise your audience! * How to evaluate data and harness customer and review research * Reel Them In: The Power of Hooks in Ads! Craft irresistible hooks and keep them captivated throughout! Your ads are about to level up with these game-changing strategies! | |||
| SEO Quick-Wins for Shopify Sites To Get Free Traffic | 06 Aug 2024 | 00:29:41 | |
Benjamin Gold is a serial eComm entrepreneur, investor and agency-owner and he is here to tell us why SEO could be the secret to unlocking growth in your eComm at a fraction of the cost of paid ads | |||
| How Good Buy Gear drove 190% year over year growth with content and social media marketing | 04 Jul 2023 | 00:27:03 | |
Ready to take your brand to new heights? This week we are joined by fast-growing recycled baby-gear Good Buy Gear's Brand Communications Lead, Maddy McLean. In this episode we dive into valuable insights and practical tips to help you master key aspects of brand growth. | |||
| What is Live Shopping and Could it be Right for Your Ecomm Store? | 30 Jun 2023 | 00:14:04 | |
In this special mini podcast episode, we interview Elena Miller , a live shopping host for an established German eComm brand, to hear all about the concept of live shopping and its integration into the e-commerce landscape. Live shopping emerged as a billion-dollar market during the COVID-19 pandemic and continues to grow in popularity. Elena shares how customers can watch product presentations and demonstrations in real-time. Engaging with hosts through chat and Q&A features enhances the unique shopping experience. Learn how you can incorporating gaming elements like discounts and interactive challenges, engagement levels are further elevated. If you have been curious about this technology then listen in! | |||
| The powerful landing page optimisation process that doubled conversion rates for a beauty brand | 20 Jun 2023 | 00:34:43 | |
Our guest this week Kanika Misra of Boston-based CRO agency Bedabedagrowth blew my socks off! In this episode she breaks down, step by step CRO process her agency has developed - sharing the incredible story of DOUBLING the conversion rate of a beauty brand. Stay tuned to hear how this holistic approach could completely change the game for your eComm business, and get a full breakdown of the psychological hacks and data-focussed approach that has driven $11.9M in incremental revenue for the agency's clients. Step one: DATA & EVALUATION. Kanika talks us through how they use data to evaluate the best paths forward. Step Two: Psychological copy and creative. Find out how using impactful language to leverage the reader's emotions and motivations at the right time is the key to action. Step three: INTUITIVE USER FLOW. -Kanika breaks down how to Analyze your product to understand the types of decision a user needs to make. Then limit the number of user decisions and identify what information is most vital. | |||
| Bootstrapped to a successful exit with the power of Email Marketing | 06 Jun 2023 | 00:29:12 | |
This week we have EComm brand founder Israa Alrawi here to tell the amazing story of how she took a bootstrapped drop-shipping brand from scale to exit within 3 years, by focussing relentlessly on her email marketing. Hear how she prioritised community and deliverability to make sure her emails reached and resonated with her audience, and how investing in her email list as an asset made for an easy sale when she needed to pivot her business due to a difficult pregnancy.
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| Crack the Code to organic Social Media Success with Chelsea Berman | 16 May 2023 | 00:31:30 | |
Show notes:
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| How to Supercharge your Ad Creative by working with UGC creators instead of influencers. | 02 May 2023 | 00:22:52 | |
This week I sat down with Lauren Schwartz, an agency-owner from California who has carved out a niche in creating profitable ads by working with a hand-picked pool of over 30 UGC creators. She breaks down exactly how she finds creators, as well as the process of turning their content into high-converting ads. | |||
| Why Your Product Page Sucks - and What To Do About it With Yuxin Zhu | 18 Apr 2023 | 00:31:54 | |
This week I sat down with the founder of Replo - fast becoming the most popular landing page builder for Shopify. Landing pages have become the latest battle ground for squeezing better conversion rates out of your hard-won traffic, and if you are still sending all your traffic to the homepage or product page, you could be missing out on big improvements in performance! In this episode we talk about:
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| How Tru Earth scaled to 8 figures in less than a year through the power of video ads with Ryan McKenzie Show notes | 12 Apr 2023 | 00:38:51 | |
In this episode, we cover-
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| Demystifying Affiliate & Influencer Marketing with Arlen Robinson. | 28 Mar 2023 | 00:29:51 | |
If you have ever wondered how to get started with Affiliates and Influencer marketing but didn't know where to start - then this episode is for you. I sat down with Arlen Robinson the founder of OSI Affiliate Software who has been in the biz for over 20 years - he's definitely the OG of Affiliate marketing. We cover: *What is the difference between an affiliate and an influencer *The best types of affiliates and influencers to work with and exactly where to find them *How and why you need a customer referral programme Links Mentioned: ArlenRobinson.com https://www.osiaffiliate.com/ | |||
| How to Use PR to Increase Product Sales In a Downturn | 28 Mar 2023 | 00:40:23 | |
In this episode we cover-
Rosie Davies-Smith is the founder of PR Dispatch - the UK's first affordable PR platform supporting over 350 product-based businesses monthly to confidently pitch to the press in just 60 minutes each week. Thousands of pieces of press coverage have been generated through PR Dispatch, allowing those brands to build awareness and credibility at a fraction of the cost of working with a PR agency. In 2019 Rosie was named the UK's top PR advisor by Enterprise Nation. | |||
| How to bridge offline and online sales with Kait Stephens | 23 Jul 2024 | 00:30:42 | |
If you sell your products in retail and have been wondering how to connect better with those customers - you are in luck. This week we have Kait Stephens here to talk to us about a new technology that allows you to get those mysteries retail shoppers onto your Klaviyo list, and even better you can also create promos that they can redeem in store, and track - without having to involve and negotiate with retailers. | |||
| Why Customer Value Optimisation is more powerful than Conversion Rate Optimisation and how to implement it with Valentin Radu. | 21 Mar 2023 | 00:44:06 | |
*How to use the Net Promotor Score framework to increase customer lifetime value, improve your marketing and your product. *What your ideal customers AKA 'soulmates' and detractors can teach you about your marketing and why you need to study both closely *How cognitive biases like 'loss aversion' can improve your marketing performance *The 'job to be done' framework and why it's more powerful than traditional customer personas Links Mentioned. | |||
| How Customer Quizzes Could Improve your Conversion Rates by 35% | 14 Mar 2023 | 00:30:19 | |
If you have been wondering whether quizzes could be right for your eComm brand - then listen in to this episode with PreHook Founder Gen Furukawa. With customer cookie data disappearing fast and getting worse, finding innovative ways to get customers to give you their data is more important than ever. We dive into: *The difference between first and zero party data *The best tactics for getting customers to complete your quiz *Exactly how you can then use the data to improve store performance *Why less is more when it comes to the number of questions *The easiest way to get started with quizzes - no coding required. Links Mentioned: .https://prehook.com/ @genfurukawa | |||
| Why customer research beats best practice CRO tactics | 24 Jan 2023 | 00:33:34 | |
Today's episode was a real eye-opener! This week I chatted with Oliver Palmer - Oliver has over 10 years of experience in eCommerce. He is an advisor and consultant for eCommerce leaders seeking to accelerate growth with better customer research. Now if any of you know me, you'll know I love to give a good list of tactics to implement to make a site perform better. But today - I got seriously challenged on that by Oliver - who made me realise that 'best practice' can only go so far. What's really needed is research - to really understand who your customer is, why they are on your site and what they REALLY want. We dive deep into the ways you do this - with lots of examples of how you can do this 'at home' on your eComm site. | |||
| What's working now in Facebook/Meta Ads with Jon Loomer | 16 Jan 2023 | 00:48:13 | |
This week I sat down with the absolute OG of Facebook (Meta) Ads Jon Loomer! Jon has been the original fountain of knowledge for the Media buying community since the very early days of Facebook ads - he has published over 1000 blog posts helping marketers to navigate the fast-changing world of ads, and run a community of advanced Facebook marketers who he supports in getting the best from the platform.
- 28 day click attribution - Value-based delivery - Advantage Plus and how it's working - Using landing pages for more accurate tracking - The inherent biases of the algorithm - How the media buying landscaping is changing and the drawbacks of automation - Why talking to people at every stage of the funnel is STILL important - Jon Loomer's experience with TikTok so far - and why he is bullish about the platform
Or on TikTok at https://www.tiktok.com/@jonloomer | |||
| How To Double your organic traffic with SEO | 06 Dec 2022 | 00:25:35 | |
This week I sat down with Sam from Blink SEO - Sam has been in the eCommerce world for 20 years and his agency Blink specialises in SEO for eCommerce and Shopify . Their system typically increases organic site revenue for brands by 100% in a year - and in many cases has even doubled total revenue for brands. Throw out all your assumptions about SEO being really hard, really slow and difficult to get results from - I was amazed to discover, with the right tweaks you can unlock massive growth in organic revenue. - Why SEO could be the secret to unlocking growth in your eComm at a fraction of the cost of paid ads - How you are probably confusing Google and a simple way to fix it - Why category pages are the first place to start with SEO - and drive 60% of revenue. - How to get links that increase your ranking Links: | |||
| How to Leverage Customer Relationships For Sustainable Growth | 30 Nov 2022 | 00:32:42 | |
This week I sat down with Lauren Gregor, founder, and CEO of Rent-A-Romper, the LA-based kid's clothing rental brand - taking the hassle and wastage out of the children's apparel market and growing at an impressive rate! Chatting with Lauren was super inspiring - she's a true mission-driven entrepreneur, who has built a brand with a passionate community from the ground up. Listen in for some amazing insights you can apply to your sustainable eCommerce business. - Why opening your calendar to talk to your customers could bring you insights and loyalty that have a huge positive impact on your marketing - How to structure your membership for stickiness and retention - Why slower acquisition strategies can lead to better retention rates - How to build long-term relationships with influencers for better results. - The importance of celebrating how far you have come Check out Lauren's website and Instagram here: For full episode transcript and more information on the podcast go to www.ecommerceimpactpodcast.com | |||
| Diary of an Early stage Food Startup | 16 Nov 2022 | 00:29:35 | |
This episode is a little different - I wanted to shine a light on entrepreneurship in it's early stages - to provide some inspiration for others that are still in the thick of it. Hassan Muzaffar launched his low-sugar, high-protein cereal brand Yummos just a few short months ago - but already he has attracted an enviable team, some great investors and has created a brand that is gaining lots of attention. Listen in to hear: - Why Hassan focussed on building a strong in-house marketing team BEFORE hiring any agencies - Why his approach to brand has been central to success - The importance of a clear vision from the start - Hassan's approach to product development - How Hassan went about getting investment in the early stages - Why 'building in public' can attract investors Follow Hassan's journey on Linkedin: https://www.linkedin.com/in/hassan-muzaffar-289b7a24/ Try his product at www.eatyummos.com Find the brand on instagram: https://www.instagram.com/eatyummos/ | |||
| 7 ways to shake up your video ad and creative strategy to win at eCommerce | 26 Oct 2022 | 00:30:24 | |
This week I have a real treat for those who love creative strategy. I have my friend Matt Johnson on the podcast. Matt is a fellow agency owner, who previously worked for 15 years as a viral video pioneer, building programs at New York Magazine, Business Insider, NowThis, and Men’s Health. Matt left New York City to join the ranks of entrepreneurs. Matt recently spoke at Social Media Marketing World on the main stage. He’s the founder and creative director of Guide Social, a video ad creative agency that’s served hundreds of clients across the world including 17 businesses that were on Shark Tank (AKA Dragon's Den in the US). He’s also the founder of Ignite - a coaching program to help entrepreneurs grow their business with content. Matt and I have run in the same circles for a number of years and so this was a really relaxed chat about what Matt is seeing in the performance creative space - as well as some really interesting musings about a completely different way to approach eCommerce Marketing. Stay tuned as we cover:
Follow Matt on his socials: Matt's Website: https://www.mattjohnstononline.com/home Matt's ads: https://www.guidesocialglobal.com/our-work Matt's TikTok: https://www.tiktok.com/@bymattj | |||
| How To Bootstrap Your Fashion brand to £100k a month using TikTok and Instagram | 19 Oct 2022 | 00:40:19 | |
Hear how Kyle Stanger created his fashion awareness brand Boys Get Sad Too and grew it to £100k months without a plan, any financial backing and having dropped out of school, all before he turned 25. His huge success can be put down to his pure passion for his cause, a laser-like focus on his community of customers and a natural ability with social media coupled with limitless energy and focus. (edited) In this heart-warming episode we cover: - How following Gary Vaynerchuck's $1.80 instagram strategy helped Kyle grow his instagram to 60k followers - Why having a mission you truly believe in is the most powerful motivator - What's working now in paid and organic social advertising and creative - Why leaning into your founder story is a winning strategy in 2022 - Kyle's advice for staying on top of your mental health when starting and running a business | |||
| The Surprising Truth About Getting PR For Your eComm Brand | 27 Sep 2022 | 00:38:19 | |
This week’s eCommerce Impact Podcast episode should motivate you to give PR the attention it deserves. I chatted with Nora Wolf, owner of boutique New York Based public relations shop Wolf PR. Nora has worked with global brands like Herman Miller, Kikkerland, Resident and ZigZagZurich on their strategies to be featured in publications like Esquire, Apartment Therapy, Cool Hunting Buzzfeed, Dwell, Wired and more. Listen for:
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| My Story - How I went from Kiwi Backpacker to 7 Figure Agency Owner | 10 Jul 2024 | 00:23:00 | |
For the first time ever - a solo episode from me - here to tell you my story of how I got here! | |||
| Finance or Investment - How to Fund the Growth of Your Ecomm brand | 07 Sep 2022 | 00:45:08 | |
This week I sat down with Stephen Duke from Wayflyer - a financing platform for eCommerce. I for one have to admit to not knowing a lot about the financing of eComm brands - so it was fascinating to hear all the different options that an eComm brand has - and how using revenue-based finance can be one potentially low-risk option once your brand has hit a good level of growth. In this episode we discuss:
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| Strategies to Implement Now To Ensure A Successful Q4 / Black Friday / Peak Season in Ecomm | 01 Sep 2022 | 00:56:30 | |
We can't promise it will be easy - but brands that act now will have a bigger chance of winning at their Black Friday/ Q4 / Peak Season Strategy. In this special episode of the podcast, Jessie sit's down with her senior Strategy Team - Pedro Cordero Head of Google Strategy and Charlotte Sargeant, Head of Paid Social - to discuss:
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| How to Use Consumer Psychology & Research to Get Better Return on Ad Spend | 21 Aug 2022 | 00:38:32 | |
This week Jessie sits down with Sarah Levinger who is a highly celebrated Creative Strategist, Consumer Behavior Analyst who helps DTC brands increase their ROI with psychology-based creative. In this episode you will find out: *Why traditional UGC advertising is not performing as well as it did last quarater | |||
| What's Working Now On Facebook & Instagram Ads - with eCommerce Influence Podcast | 31 Jul 2022 | 00:54:24 | |
This week I am featuring an episode of another AMAZING podcast I was recently a guest on. The eCommerce Influence Podcast with Lily Ackerly from Brand Growth Experts. | |||