Explore every episode of the podcast Driven by Data: The Podcast
Dive into the complete episode list for Driven by Data: The Podcast. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.
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S4 | Ep 46 | Data & AI Literacy: Are Your People Ready for AI? with Katy Gooblar, Director of Education and Data at Data Literacy Academy
17 Sep 2024
00:57:33
In Episode 46, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Katy Gooblar, Director of Education & Data at Data Literacy Academy, where they discuss how to ensure your people are AI ready, which includes;
The key factors in ensuring an organisation is ready to truly harness the power of AI
How AI adoption is related to trust in leadership
Understanding which foundations you need to leverage AI
The interconnectivity between data literacy and AI adoption
Why you need to focus on the silent majority
The departmental nuances that affect learning and adoption
The link between usage, trust and understanding for adoption
Why literacy progress requires a lot more than training
How culture can be fluid across departments and how that impacts adoption
Why data literacy must be more than a side of desk activity
The importance of understanding the psychological of winnings hearts and minds
The educational mechanisms used to drive effective change
Why you have to create key messaging that is tied to business objectives
How to assess people to develop the right curriculum for individuals
Why you never want people starting in the wrong place
Identifying your key strategic cohorts
The nuances of top down versus bottom-up
Getting the communications and marketing messages out into a business
Why it’s not just about what people learn but how they learn and interact
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.
If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.
Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
S4 | Ep 45 | Translating the Language of Data with Tony Zona, Chief Data Officer at Grant Thornton UK
10 Sep 2024
00:38:05
In Episode 45, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Tony Zona, Chief Data Officer at Grant Thornton UK, where they discuss how to translate the language of data to create a unified language, which includes;
Operating for 25 years in the same organisation
Being a translator in his personal family life
Why coming from a non-traditional background has been a huge benefit for his career
The unusual situation of having Data Leaders within its advisory business
The benefits and downsides of being in the same organisation for so long
Why translation is the key to success in both the business and technical settings
How to avoid the business coming to you with pre-defined solutions
Creating the muscle memory to establish the ‘why’
The misconception that all businesses require the same thing from a CDO
Why semantics are part of the translation challenge
Why the data literacy challenge is a cultural one and not a training one
Business Leaders don’t want to talk about Data
The importance of articulating not just what the benefits are, but what that means
Creating a team that is focused on the business objectives and benefits
Why data can and should become a unified language of business
Why the language we use internally as an industry we shouldn’t use within our organisations
Ensuring you can articulate the risks of not having a unified language as well as the benefits
Why it’s your job as a Data Leader to understand what is important in relation to terminology inside an organisation
Why the immaturity of the industry still causes many of our challenges
Why organisations are still figuring out what they want and need from their data investments
Articulating messages differently for different audiences
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.
If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.
Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
S4 | Ep 44 | Your True Guide to AI - 3 Years On with Daniel Hulme, Chief AI Officer at WPP (and CEO at Satalia)
03 Sep 2024
00:46:38
In Episode 44, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is re-joined by Daniel Hulme, Chief AI Officer at WPP and one of the world's leading AI authorities, where they discuss how the AI landscape has shifted since his first appearance on the show over 3 years ago, which includes;
Selling Satalia to WPP
Why it’s become a successful acquisition
Launching a research organisation to understand ‘machine consciousness’
Why machine consciousness will be a very important question we’ll face as a species over the coming years
Why we should be looking at AI through applications not technologies
How GenAI has given artificial intelligence a UI
Why GenAI isn’t the panacea of AI
The 3 things that you need to unlock value with GenAI
Why you need differentiated talent to succeed with AI
How optimisation algorithms will still give you the biggest bang for your buck
Why the most popular definition of AI is the weakest
Why using human beings as the pinnacle of intelligence is not a good idea
The 6 categories of applications of AI that resolve any business friction
Why we should be tracking neuromorphic computing
How GenAI has disrupted the media, advertising and marketing sectors
Why LLMs are like intoxicated graduates
Figuring out which problems to tackle that will truly disrupt your business
Why the capability of the technology will outrun the speed of adoption
The questions to ask to spot the genuine ‘AI Experts’
A controversial view on AI ethics surrounding intent
The 3 type of AI risks
The 3 questions you need to ask yourself to deploy AI safely
Why we may only be 10-20 years away from a superintelligence
Why a superintelligence could be the biggest existential threat to humans if we don’t focus on safety
Why we have a duty of care to build conscious AI
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.
If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.
Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
S4 | Ep 43 | Creating Financial Value Through Data with Stijn (Stan) Christiaens, Co-Founder and Chief Data Citizen at Collibra
27 Aug 2024
00:51:51
In Episode 43, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Stijn (Stan) Christiaens, Co-Founder and Chief Data Citizen at Collibra, where they discuss the framework to create financial value through data, which includes;
The catalyst for launching Collibra
What the title Chief Data Citizen means
Setting up the chief data office inside Collibra
Why people confuse Collibra for a data management software company
Defining value and data monetisation
Why selling data is the least common way of monetising data
How to use data to turn it into money
How the immaturity of the CDO role affects the ability to monetise data
The 5 enterprise capabilities of the MIT data monetisation framework
Why putting the data product in the middle is what makes the money
The evolution of the data product and what it is or isn’t
While monetizing data is difficult that’s not an excuse
Why the ‘data as an asset’ trend will be unstoppable
But, why most companies don’t treat data as an asset
The Databricks V Snowflake debate
Why most data vendors are like ants in comparison to the ‘hyperscaler’ titans
Why those titans are benefitting Collibra
Why organisations will never succeed in putting all of their data in one place
Why the data vendor ecosystem still has a long way to grow
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.
If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.
Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
S4 | Ep 42 | Two Years On - What Happens After Putting a Valuation on Your Data Assets with Davin Crowley-Sweet, CDO at National Highways
20 Aug 2024
00:52:55
In Episode 42, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is re-joined by Davin Crowley-Sweet, Chief Data Officer at National Highways.
After Davin's first appearance almost 2 years ago (still the most listened-to episode of all time) they discuss what’s unfolded since valuing their data as an asset and the failings of the D&A industry, which includes;
Why CDOs are playing musical chairs
The language of business is finance and what that means for data
Making data an asset class in its own right
Why your job is to create clarity from ambiguity
Recognising the difference between conflict and tension
Why data professionals hide too much behind technical skills
Putting a valuation on your data asset and the benefits of doing so
Why the valuation is merely a means to an end
The difference between valuation, value, benefits and monetisation
Why being an enabler may provide good benefits but won’t capitalise on the value of the data
The relationship between valuing your data asset and capital allocation
How valuing the data asset has changed the business model
How data people create new meanings from words that already exist and wonder why they’re being misunderstood
Why it’s easier to make a data team business literate than it is to make an entire business data literate
Why you don’t need a ‘data culture’
Why there’s a fear of speaking about failure in the D&A industry
Why creating a strategy was the biggest failure of his career
Why earning trust and emotional commitment of the organisation is critical to success
Data is hard because the job exists to challenge senior leaders' belief systems
Why “you’re mental” if you think technology will fix that problem
Why the future skillset of the CDO is more aligned to psychologists and philosophers
What you should do today as a D&A professional if you want to make a difference
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.
If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.
Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
S4 | Ep 41 | Building a Data Governance Function From the Ground Up with Dom Holden, Data Governance Manager at Jet2.com
13 Aug 2024
00:50:07
In Episode 41, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Dominic Holden, Head of Data Governance at Jet2.com, where they talk about the key considerations when building out a data governance function from the ground up, which includes;
Constructing the data governance operation
Clearly defining who does what, when
Getting sponsorship and buy-in for data governance
Reframing what data governance is
Democratizing data across an organisation
Defining and upskilling a data ownership structure
Prioritising where to start and what the focus areas should be
Balancing the academic and theoretical concepts with reality
Considering the practicalities when designing your data governance framework
Ensuring that data governance is viewed as a value-creation endeavour and not fixing data
The skills and experience needed to build a well-balanced data governance team
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.
If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.
Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
S4 | Ep 40 | LIVE PANEL: Enterprise Data Literacy: From Planning to Impact with Greg Freeman (Data Literacy Academy), Hannah Davies (Admiral Group) and Kate Jones (Coventry Building Society)
06 Aug 2024
01:02:20
In Episode 40, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Greg Freeman, CEO of Data Literacy Academy, Hannah Davies, Head of Data Culture and Excellence at Admiral Group Plc and Kate Jones, Head of Data Product and Strategy at Coventry Building Society as part of a live panel event, where they discuss how to design and deliver an enterprise data literacy programme, from planning to impact, which includes;
Understanding the business case for data literacy programmes
Who should drive it and why
The key steps in planning effective enterprise data literacy
Approaches to obtaining buy-in and sponsorship
How to build a data academy
Communicating the value to the wider business
Branding people with persona names
Ways to measure success
Why success metrics will change with maturity
Proving the ROI on data literacy initiatives
If there is resistance to the word 'literacy'
If structured data literacy programmes can work in smaller organisations
The scale of dedicated resources required to execute
Typical objections to running data literacy programmes
Selling the benefits of why a data literacy programme is required
The common challenges faced when implementing a data literacy programme
Overcoming those challenges
Assessing the current level of data literacy before starting
Tailoring data literacy activities for different stakeholders and departments
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.
If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.
Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
S4 | Ep 39 | Data Storytelling: Influencing Your Way to Business Impact with Stefania Gvillo, Chief Analytics & Insight Officer at Domino's
30 Jul 2024
00:48:26
In Episode 39, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined Stefania Gvillo, Chief Analytics & Insight Officer at Domino's, where they discuss how to be a better data storyteller to drive better business impact, which includes;
Understanding what matters to your audience
The link between value and effective storytelling
Focusing on what drives decisions and not what is cool and insightful
The importance of perception and how storytelling can reshape it
Why your language determines your impact
The storytelling nuances between B2B and B2C
Why you should never refer to your stakeholders as clients
Why you should be a journalist and not a novelist
Case studies where storytelling changed outcomes and led to success.
Strategies for upskilling your team in storytelling and influencing.
Constructing your team with storytelling and influencing skills in mind
Practical tips for improving storytelling skills for listeners
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.
If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.
Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
S4 | Ep 38 | Data Accessibility; From Technical Solution to Business Value with Rui Machado, Vice President Data Engineering and Architecture at H&M Group
23 Jul 2024
00:47:50
In Episode 38, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Rui Machado, Vice President of Data Engineering and Architecture at H&M Group, where they discuss data modelling, accessibility and translating highly technical solutions into business value, which includes;
Working for household names such as Nike and Meta
Leading a team of 200 Data Engineers at H&M
Becoming the author of; Analytics Engineering with SQL and Dbt: Building Meaningful Data Models at Scale
H&M’s focus on sustainability and society
Why data modelling lost relevance and why it’s had a resurgence
The fundamental changes in how organisations build and use data models
Why decentralising ownership of data has disrupted the industry
Why SQL is still the core tool for data teams and why it has survived despite the explosion of the modern data stack
Why there has been a refocusing on data accessibility
What sets the great engineers apart from the good engineers
Why data engineering teams need to be more aligned to their business stakeholders
Why engineers need to understand the economics of building specific applications
How organisations can ensure that their technical teams are delivering things that will help the business to create/realise value
Why some technical people can elevate themselves into leadership and others struggle
How to connect very technical concepts to business outcomes and strategies
Using OKRs to understand business priorities and align your engineering goals
The shift from data teams being a service team to being a partner
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.
If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.
Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
S4 | Ep 37 | Influencing Boards and Transforming Organisations with Claire Thompson, Group Chief Data & Analytics Officer at Legal & General
16 Jul 2024
00:47:31
In Episode 37, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Claire Thompson, Group Chief Data & Analytics Officer at Legal & General, where they discuss the power of influencing and operating at board level to transform organisations, which includes;
Starting her career as a SAS programmer
The key traits and attributes a CDO/Data Leader need to be effective at board level
Intentionally taking a sideward career step to get the opportunity to become a better communicator
Why influencing skills can be problematic for CDOs/Data Leaders
The importance of being a great storyteller and its relationship to value cretion
The conditions that D&A teams require to add tangible business value
Finding the sponsors in your organisation
Whether you need to be in the boardroom to influence
The expectations of the boardroom in relation to Data & Analytics
If executives are expecting tangible ROI from their investment
Building an AI Accelerator within L&G
Being a part of the Lord Mayors Ethical AI initiative
The practical education pieces that can be done to upskill/educate stakeholders
The key to ensuring that data, analytics and AI is treated as a transformational endeavour it needs to be
The relationship between DEI and the ability to influence to create value
Hints/tips on how to get DEI right in a world where so many D&A teams struggle with it
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.
If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.
Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
S4 | Ep 36 | The Delineation Between Business and Technology with Chris Daniels, Chief Data Officer (Corporate Bank) at Deutsche Bank
09 Jul 2024
00:47:04
In Episode 36, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Chris Daniels, Chief Data Officer (Corporate Bank) at Deutsche Bank, where they discuss the delineation between business and technology, which includes;
Why organisations haven’t put data as a first-order citizen historically
Avoiding unnecessary transformation of our data
Finding good, opportunistic data science use cases within sales and product teams
Why the things we built 18 months ago we’d never dream of building today
Having the right conditions for success as a CDO
Why you’ll never have an enduring model that is right for all situations at all times
The move from centralised to distributed structures to align with product lines
Why extreme centralisation doesn’t work
Making data everyone’s problem
Why where data is homed in an organisation can matter
Why to be successful it has to be a topic of importance at the board/exco level
Where it sits is irrelevant if it isn’t a topic of importance at that level
The importance of creating a common purpose
Why reporting lines should matter to D&A professionals if they want to grow
Why you need to be both business and technology literate to succeed as a D&A team
How the lines are blurring between business and tech
The importance of cross-functional teams
Why automation is increasing the need for better technology expertise and focus
The importance of real-time observability
Upskilling as someone from a non-technology background
Why industry events are a necessity for learning
Why process reengineering will be a key to success in a rapidly evolving world
The importance of AI literacy at the exec level so they can reshape their thinking
Not believing in data strategies
The importance of explainability
Why it’s necessary to think beyond the first-wave of GenAI possibilities
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.
If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.
Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
S4 | Ep 35 | Turning Sponsorship into Data Management Success with Rupal Sumaria, Head of Data Management at ASOS
02 Jul 2024
00:55:19
In Episode 35, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Rupal Sumaria, Head of Data Management at ASOS, where they discuss how to obtain buy-in and sponsorship for data management, which includes;
Ending up in Data Governance by accident
Rebranding from Data Governance to Data Management
The recognition that Data Management can support
Why repetition, persistence and resilience are the key to driving buy-in and sponsorship
Using different content and analogies to communicate with different teams
The importance of getting into as many meetings as possible
Using a variety of different mediums to communicate with your business teams
Why data management success requires a fundamental mindset shift for the entire organisation
Communication differences between business teams and executives
Why the perception of legacy organisations versus digital natives isn’t always accurate
Prioritising which data management use cases to tackle first
Why willing partners are critical and how you identify them
Why people skills are so critical when working in data management
How personality can take you a long way
Why the perception of job titles can make a difference
Balancing quick wins with long-term strategic initiatives
The role of technology and tooling in data governance
Why data discoverability is a critical component to success
The importance of retaining and sharing company knowledge
The differences between data governance and AI governance
How GenAI will impact data governance
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.
If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.
Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
S4 | Ep 34 | Building a High Performance D&A Culture with Peter Laflin, (CDO) Director of Data & Analytics at Morrisons
25 Jun 2024
00:50:09
In Episode 34, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Peter Laflin, Director of Data Analytics at Morrisons, where they discuss how to build a high-performance Data & Analytics team that is laser-focused on value and impact, which includes;
The distinction between a ‘Head of’ and CDO role
Why value has become a buzzword
Why value has to be embodied culturally to be attained
Why the role of a D&A team is to help their business sell more
Translating technical work into business benefits
The mindset shift required to get your D&A team talking in business speak
The relationship between the team you build and the success you’ll have
Recruiting to build a cohesive team
Why ICs often struggle to cope once promoted into management
Why the language of the business has to be spoken internally within the D&A team
Why your team always need to know why they’re doing something
The importance of having a very clear vision of the direction you're heading
Being really clear on the problem you’re trying to solve
Why many D&A teams are driven by the wrong things
The role of business leadership in defining our D&A direction
Why you should focus on the customer and the value will follow
Building a business culture into a D&A team
The art of explaining very complex topics in very simple language
Embracing neurodiversity for success
Practical tips for creating a truly inclusive environment
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.
If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.
Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
S4 | Ep 33 | The CIO & CDO Debate; The View From the Other Side with Steve Janoo, Chief Data & Analytics Officer at Diageo
18 Jun 2024
00:47:29
In Episode 33, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Steve Janoo, Chief Data and Analytics Officer at Diageo, where they discuss the debate around CIO and CDO relationship and reporting lines, due to Steve’s background as a former Global CIO to get an alternative view, which includes;
Reporting lines and why they shouldn’t matter
The challenge of perception
Why the status of the technology function plays a major part
Why wherever you sit it’s only ever about the business strategy and outcomes
How the conversation differs between CDAO and CIO versus other business leaders
Why the CIO and CDAO should work together to create common ground
Why there is too much for one person to take ownership and accountability across Digital and Data
Why the CIO is often in the boardroom and the CDAO isn’t
The lack of understanding of the CDAO role at the exec level
Why the lack of standardisation confuses executives
Landing your message in the boardroom if you’re not in the boardroom
How not all digital and data exec conversations don’t take place in the boardroom
Why you have to find your medium to land your messages you need to land
Why the CDAO needs to be empowered to build on top of existing technology platforms
What the perception of D&A actually is in the boardroom
Demonstrating the value you deliver
Why incremental value is a must to balance investment and ROI
Why flexibility, speed and agility are value drivers in modern-day business
Why executives are still bought into the fact that data adds value
Why the transformational nature of the CDAO role drives the challenges around tenure
What a good CIO & CDO relationship looks like
Making the transition from CIO to CDAO
Why the CDAO is the best person to be accountable for GenAI
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.
If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.
Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
S4 | Ep 32 | PANEL DISCUSSION: Transforming A Data Culture with Admiral Group, AXA, Heineken and Lloyds Banking Group
11 Jun 2024
00:49:29
In Episode 32, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom hosts a panel discussion alongside;
Hannah Davies, Head of Data Culture & Excellence at Admiral Group
Josh Cunningham, Group Head of Data Culture at Lloyds Banking Group
Cali Wood, Head of Data Strategy and Culture at AXA
Sandra Oudshoff (who was the Global Analytics Engagement Lead at Heineken at the time of recording)
Where they discuss how Data Culture teams are transforming organisations in 2024, which includes;
Why Data Culture is more than just training
The relationship between being 'data-driven' and failure
The importance of people and trust to improve competency and capability
Why it’s important to break the notion of culture down by target audience
Why data culture is everyone’s job
The importance of having dedicated roles to drive data cultural initiatives
Why culture is important to make better decisions that drive business value
The different types of data culture initiatives that these organisations are delivering
Battling against ‘the taught’ fear of data
Differences in upskilling when catering for D&A colleagues and business stakeholders
The importance of upskilling the executive team
Using different mediums and methods of communication to highlight the value being realised
Measuring how good your data culture is and the value of your culture initiatives
The impact that data culture has on the value generated
The importance of tracking and measuring engagement
Understanding your data maturity and having a maturity roadmap
The relationship between culture and value
Tailoring culture initiatives to different personas
The relationship between self-service and data culture
The major roadblocks/challenges you may face
The impact that GenAI will have on data culture/literacy initiatives
Key advice for any organisation that is just about to embark upon its Data Cultura journey
Making these initiatives mandatory or optional
Making data sexy and fun
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.
If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.
Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
S4 | Ep 31 | Data Evangelism; Selling the North Star with Justin Windle, Head of Data Oversight at First Citizens Bank
04 Jun 2024
00:51:38
In Episode 31, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Justin Windle, Head of Data Oversight at First Citizens Bank, where they discuss the purpose of data evangelism and how to set the north-star and sell the value, which includes;
Setting your north star
Operating in a buzzword-heavy industry
Understanding your purpose and where you’re heading
Setting a North star in the absence of a data strategy
Why too many D&A journeys purely tactical
Why your D&A strategy may change but your north star shouldn’t
Why value is the “why”?
Why your communication around the north-star should be different for different audiences
Why you should brand your data organisation internally
The progression of the Data Leader
Moving from reactive to value-driven
Building to deliver value quickly but also towards your vision
The disparity between average tenure and average roadmap
The need for having different CDOs at different stages of the journey
Tying value to your north-star
Creating advocates across your organisation
How 99% of organisations are not sold on the value of data
Why the primary role of the CDO is to be evangelist
The importance of learning to craft the D&A message to the different business functions
Why you have to sell the benefits and get people excited
Why the last thing you should do is talk about data
Why you should give people bragging rights
Why you should never build your North Star on a business case
Why value and valuable are 2 different things
The relationship between culture and evangelism
Why you may be struggling to build a data culture
Getting the business stakeholders to help define the north-star
Why people are the major roadblock to reaching a north-star
Why it’s easier to sell D&A to executives
Evangelism will help change the incorrect perception of the industry
Why most companies don’t understand what the role of the Data Leader is
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.
If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.
Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
S4 | Ep 30 | Managing Perceptions; from Real World Experiences with Sol Rashidi, Former Chief Data, Analytics & AI Officer at Various Fortune 100 Organisations
28 May 2024
01:02:02
In Episode 30, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Sol Rashidi, Former Chief Data, Analytics & AI Officer at various Fortune 100 organisations and now advisor, where they discuss what really causes many of the Data & Analytics industry's challenges and the importance of perception, which includes;
Starting out as a Data Engineer
Being a translator before the translator skillset was recognised
Being a techno-functional Data Executive
Helping to launch IBM Watson
Why you’re never brought in as a CDO when things are going well
Why your value has nothing to do with what you can build
Why success has nothing to do with your competence in the data space
Why you’ve only got 6 months to build the perception of value as a Data Leader
The framework of understanding what are common, core and local data challenges
Putting wins on the board amongst conflicting agendas
Over 70% of organisations don’t understand the value of a CDO yet
The importance of asking your stakeholders what they think your job is
Understanding who and what you should prioritise
What we actually mean when we talk about 'good communication' and ‘getting out in the business’
Why you need to create function-specific strategy documents for each key stakeholder
The importance of talking in the language of your stakeholders
Why you should always talk about their needs and requests
Creating brand equity by ensuring your stakeholders feel heard and understood
The catalyst for writing her best-selling book
Having 40 AI deployments in production at in enterprise organisations
The 3 key reasons why organisations change tact and don’t follow through
Why data analytics work is the hardest to quantify in business
The three measurements of value and ROI; financial, cultural and relevancy
Landing different messages for different personas
Why 60% of the day is committed to communication
Why you presume that people know what you’re doing but they never do
Why data and analytics people don’t get the correct training to be successful at the executive level
Why it’s less about IQ and more about EQ, BQ and SQ
Why you need to report to ‘the business’ if you want to be respected, but, why it’s easier to do the work under IT
Why you’ll always be starting from a deficit in perception if you sit within IT
Why having responsibility is different to having the authority
What the future of AI will look like
Why they’ll be a decrease in the amount of AI-based projects over the next 12-24 months
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.
If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first...
S4 | Ep 29 | Balancing Commercial Value with Responsible and Ethical Data & AI Products with Evie Dineva, Group Head of Data Engineering & Data Science at Gymshark
21 May 2024
00:53:42
In Episode 29, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Evie Dineva, Group Head of Data Engineering & Data Science at Gymshark, where they discuss how to balance delivering commercial value through data, analytics and AI products responsibly and ethically, which includes;
Being driven by the purpose of improving business performance
Articulating the commercial value of what Data & Analytics teams do
The importance of supporting people to be better at what they do
Working for a brand as big and prominent as Gymshark
The importance of being in an environment where company values are visible
Common pitfalls as to why organisations fail to deliver commercial value with data
Focusing on the why and not the how
The importance of understanding your vision
Why success is largely down to building strong relationships
What good business partnering looks like
The differences between tactical versus commercial business partnering
Being advocated for and championed without having to be in the room
Why the strategic initiatives often hold the bigger commercial gains
Defining the measure of success before you define the solution
The rise of Data & AI products and the difference it’s created
Balancing the pursuit of commercial value with building responsible and ethical data & AI products
The risks of neglecting ethical considerations
Where accountability lies with humans and artificial intelligence
The importance of humans in the loop
The relationship between risk and literacy
The relationship between authentic leadership and ethics
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.
If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.
Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
S4 | Ep 28 | Designing and Implementing the Correct Data Operating Model with Pete Youngs, Managing Partner at Ortecha
14 May 2024
00:57:47
In Episode 28, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Pete Youngs, Managing Partner at Ortecha, where they discuss the key considerations of designing and implementing the correct data operating model and its importance in data and analytics success, which includes;
Why a data operating model is more important than your data strategy
The day-to-day chaos of living without an operating model
The relationship between D&A enablement and your operating model
Defining the MVP data operating model
Data operating models in the absence of data strategies
Why your operating model should be ever-evolving
The confusion between operating models and team structures
Why people are the most important part of your operating model
Why your data operating model can’t conflict with the business operating model
Trends around centralised versus decentralised structures
The relationship between team structure cycles and the tenure of the CDO
The importance of defining role profiles and managing with OKRs
Why size and scale are important factors in defining the best data operating model
Why many data operating models are created by data governance or strategy teams
The relationship between data operating models and delivering value
The importance of a value-driven mindset and having a value-case
Balancing value realisation while building your data operating model
Why not enough focus or time is put into successful implementation and adoption
Why most CEOs would be shocked if they knew how much it actually costs to do it properly
Why your data operating model needs to be rolled out iteratively across the organisation
The symptoms of a successful data operating model and measuring success
Why data products have changed the way data operating models work
Why lack of adoption is often due to a lack of process
The importance of selecting the right partners
The top four pieces of advice to create the right data operating model
The relationship between data operating model and data culture
S4 | Ep 27 | Building a Group Data Function to Support Multiple Operating Brands with Tom Betts, Group Data Director at Kingfisher Plc
07 May 2024
00:50:40
In Episode 27, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Tom Betts, Group Data Director at Kingfisher Plc , where they discuss the complexities, challenges and opportunities of building a centralised data function at a group level to support multiple operating brands, which includes;
His journey from DJ to Travel Agent to CDO
Studying Artificial Intelligence in the early 2000s
Organising a centralised data domain to serve a multi-brand business
Being the first data leader at group level
The benefits and challenges of starting from a blank canvas
The challenge of attracting talent as a group company that people haven't heard of
Building a data-led customer experience as a pillar of a corporate strategy
Deciding which capabilities sit within the operating companies versus what is centralised at the group level
Working out where the biggest opportunities lie across multiple brands
Adopting different ways of working within different teams
The importance of meeting each operating company where they are and not having a group approach to everything
Dealing with different; cultures, literacy, adoption and maturity across the different brands
The core use cases that are scalable and reusable across different operating companies
Building an orchestration framework for Generative AI tools
Using gamification as a tool for education and upskilling
The benefits of building working prototypes to drive buy-in and adoption
Building a customer-facing generative AI solution
Understanding and mitigating the risks of a customer-facing GenAi solution
Considering the risks of inaction
Why you’ll always learn more from just doing
Why the role of Chief AI Officer is not needed in isolation
Why it’s important to have teams that are delivering DS/AI solutions to go as end-to-end as possible in a cross-functional way
Why it’s faster to build things than it is to leverage what has been built
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.
If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.
Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
S4 | Ep 26 | Why One of the World's Biggest Brands has a Commitment to Change and Innovation with Michelle Gansle, Chief Data, Analytics & AI Officer at McDonalds
30 Apr 2024
00:39:44
In Episode 26, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Michelle Gansle, Chief Data, Analytics & AI Officer at McDonald's, where they discuss why, as one of the world's biggest brands, they still have a commitment to change and innovation and how Data & Analytics fuels that, which includes;
3 fun facts that people don’t know about McDonald's
The data and analytics goals of McDonald's
The size and scale of the D&A capability at McDonalds
Defining the right operating model for such a large enterprise
Key D&A use cases in the fast food industry
Why prioritisation should be the easiest part of the job
Why even the biggest companies need to optimise and innovate to be successful
Why one of the world's biggest brands has a commitment to change
The tangible impact that certain innovations like drive-thru’s and delivery apps have had on their business
What the landscape looked like before and after the pandemic
Building a foresight team to predict what may happen in the future
The three-legged stool concept
Why the McDonalds culture has always been tied to innovation
How innovation is in service of the organisation's core business
Why they view their size and scale as an incomparable advantage
The double-edged sword of being a large business
Why relentless curiosity will make you successful
Understanding the difference between what you could do versus what you should do
The benefit of having a seat at the table
Why it’s imperative to understand what “the end” is, and why Data & Analytics is not it
Who really are the competitors
Why they’re rarely first to market but are often fast followers
The role that GenAI will play at McDonald's
The 3 horizons of Generative AI
How D&A was mentioned 42 times at investor meetings
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.
If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.
Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
S4 | Ep 25 | Creating a Platform to Ensure Your Team is Visible with Irina Mihai, Director of Data, Marketing Analytics & Decision Science at Adidas
23 Apr 2024
00:46:43
In Episode 25, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Irina Mihai, Director of Data, Marketing Analytics & Decision Science at Adidias, where they discuss how to create an environment to ensure that the work of a D&A team is constantly visible, which includes;
Coming from a non-STEM background and dealing with imposter syndrome
The importance of branding the Data & Analytics team both internally and externally
Having an internal decision-support culture
The benefits of authentic leadership
The importance of how to decide on which problems to work on
Intentionally building a team to cater for areas where you have less experience
Choosing the right KPIs to monitor performance
Moving from being an individual contributor into a leadership role
Ensuring you’re not a bottleneck for your team
The importance of defining your team's purpose within the organisation
Fostering an environment of psychological safety
Why you should co-create your roadmap as a team
The importance of having designated leads for each item of your roadmap as a team
Why communication skills separate the good from the excellent
Having a criteria to prioritise what projects to undertake
Understanding the organisational strategic goals
Knowing when and why to discontinue a project
The benefits of having an organisational culture where challenge is welcome
The importance of having an agreed model of communication to engage effectively with stakeholders
Why the engagement and commitment of stakeholders is a key evaluation criteria
The benefits both internally and externally of making sure your D&A team is visible
Why you can no longer rely on the company brand to attract talent
Why everyone needs to be responsible for their own visibility
S4 | Ep 24 | GenAI: From Use Case to Production in 8 weeks with Chris Bannocks, Group Chief Data Officer at QBE Insurance
16 Apr 2024
00:45:41
In Episode 24, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Chris Bannocks, Group Chief Data Officer at QBE Insurance, where they discuss how they are productionising GenAI use cases from scratch within 8 weeks, which includes;
Being a CDAO/Group CDAO in multiple organisations/sectors
The importance of international experience
Being allergic to the term ‘data strategy’
The impact that Gen AI will have on business
Why GenAI/AI isn’t the solution to every problem
Harnessing the value that GenAI can bring
The top and bottom line opportunities of GenAI
Why GenAI raises the stakes further for D&A teams
The requirements of the semantic understanding of your data organization
Going fast and hard on one opportunity to prove it could be done
Using different mediums to gather 300 potential use cases
Building things to be reusable and scalable
Measuring the addressable opportunity
Why they didn’t have to quantify the value before they got started
Standing up a technical spike within 6 days to show what could possibly be done
Having a 12 week deadline to get it done from a standing start with no capability
How that capability has now reduced time to production to 8 weeks
The collaboration needed with each leader from different business units
The importance of creating a working product in production
Why they avoided focusing on efficiency and focused on increasing revenue instead
Avoiding enthusiastic experimentation
Why tight deadlines helped to make decisions quickly and focus on scope/MVP
Why you should never start a piece of work without input from business stakeholders
The challenge of ethical and bias considerations
How they tackled GenAI education across the organisation
The importance of having a human in the loop
Building a team that can deliver
Top pieces of advice for anyone about to embark on this journey
S4 | Ep 23 | Increasing Enterprise Value; How Private Equity is Leveraging Data & AI to Fuel Growth with Caroline Zimmerman, Director of Data Product & Strategy at Profusion
09 Apr 2024
00:50:01
In Episode 23, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Caroline Zimmerman, Director of Data Product & Strategy at Profusion, where they discuss the research study she helped to conduct into how private equity companies are leveraging Data & AI to fuel growth and enterprise value, which includes;
The catalyst for conducting the research study
Why private equity has a very specific definition of value and how to measure it
Why PE has a lot to teach the corporate Data & Analytics landscape
The major differences between PE-backed firms and the rest when it comes to D&A
Focusing on enterprise value
Why time horizons are important and can create urgency with long-term thinking
The differences between PE Data Leaders and others
Why PE does ‘BI’ but not in the traditional sense
The power of growth modelling and the relationship with investment/capital allocation
The role of Data & Digital in value creation teams
The career opportunities for Data Leaders in PE
The two key ways that PE firms are using Data & Analytics across their portfolio
Obsessing over understanding your most valuable customers
Culture is still the main challenge to overcome
The differences between PE firms who specialise versus those with diversified portfolios
Why data monetisation affects multiple and not just profit
Why horizontal investments into data infrastructure don’t exist in PE
Why the D&A community should care about this research
Why it still should be all about making better decisions
Roles, titles and remuneration benchmarks of Data Leaders within PE
Where you can find/access the research study
A joint INSEAD research project by:
Theodoros Evgeniou, INSEAD Business School
Caroline Zimmerman, Profusion
Olly Blaydon, Armstong International
Shahbaz Alam, AWS
S4 | Ep 22 | Why Would You Value Your Data like a Balance-Sheet Asset? with Simon Ferriter, CEO at Anmut
02 Apr 2024
00:42:36
In Episode 22, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Simon Ferriter, CEO at Anmut , where they discuss why organisations are valuing their data like other balance sheet assets, which includes;
The framework for measuring the value and fitness for purpose of your most important data
The role of capital allocation in data assets
How most organisations don’t understand which data assets are important to success
If data teams lack the business/management acumen to communicate data effectively
Why data isn’t treated or managed like other resources and assets in an organisation
Not all data has equal importance to decision-making
Why the 80-20 rule is likely in play when it comes to data
Why data valuation is completely context-dependent
The three financial methods for valuing data
The importance of social impacts of data (environmental and community)
The benefit of putting a financial figure on the value of data assets
Why semantics around language are causing confusion
Why the financial figure isn’t the end result, it’s what that allows you to do from there
Why data valuation drives improved "value"
Knowing which data asset is important for which business opportunities
Why valuing your data captures the attention of the board and makes it their issue too
The under-investment in data management capability and the overinvestment in technology
Why the problem statements are fairly universal across industries and organisations
Why complexity means intangible assets are overlooked and often undervalued
Why accounting standards are no longer fit for purpose in the digital age of today
If data should be on the balance sheet
Investing in the upstream business process to prevent the need for new tools
The benefits that organisations are seeing from valuing their data assets
Why Anmut launched a product to help organisations to self-serve on this process
S4 | Ep 21 | Putting Analytics Practitioners at the Heart of Value Creation with Ranil Boteju, Group Chief Data & Analytics Officer at Lloyds Banking Group
26 Mar 2024
00:41:49
In Episode 21, of Season 4, of Driven by Data: The Podcast, we're airing the live interview that took place between Kyle Winterbottom and Ranil Boteju, Group Chief Data & Analytics Officer at Lloyds Banking Group which was recorded at the end of 2023 and then transcribed into 'Exclusive Leader Feature' article in the first edition of the Driven by Data Magazine, where they discuss how analytics practitioners are at the heart of value creation at LBG, which includes;
The power of purpose
Evolving views of value creation
The future of analytics skills & value creation
The potential and pitfalls of Generative AI
Fostering a data culture
Building an intentionally different team
Whether the CDAO role will exist in 5 years
**Read the magazine here; https://orbitiongroup.com/driven-by-data-magazine-home/
S4 | Ep 20 | Data Sharing: Improving the Data Consumer Experience with Anthony Cosgrove, Co-Founder at Harbr
19 Mar 2024
00:56:58
In Episode 20, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Anthony Cosgrove, Co-Founder at Harbr, where they discuss how data sharing is improving the data consumer experience, which includes;
Building a data platform in response to huge regulatory fines
Creating a business that exists to solve the challenges he had personally faced doing the job
Raising $50m to build Harbr
The three key use cases that people use the platform for
The challenges of data sharing and the implication on data democratisation
Why the consumer user journey is often missing
The importance of scalability and reusability
The lack of empathy between the people creating data assets and the people using them
The balancing act of value and control
The journey of data products, data as a product, product management and data mesh
Why data isn’t special - product management should be applied
Why language is important!
Why the number one challenge for CDO’s is complexity
Why you have to cross boundaries to get value from data
Why democratisation requires diversity, flexibility and choice
Why value comes from the user and the use case
S4 | Ep 19 | Data Governance by Design: Building for the Future with Phillip Dale, Head of Data Governance at Marks & Spencer
12 Mar 2024
00:52:29
In Episode 19, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Phillip Dale, Head of Data Governance at Marks & Spencer, where they discuss how data governance by design is enabling them to the build for the future, which includes;
Why the data & analytics community is the best community in the world
Making data accessible for people to leverage it
Why a good governance function is one of the best commercial enablers in business
The importance of having the right controls in place
The value of trusted data
What data governance means for ‘the business’
The role of DG in executing the data strategy
How getting people to understand the benefits of good-quality data is the easy part
Strategy versus Governance and understanding the true north
Why you need a governance approach which keeps you fit for the future
Why you need to show how commercial challenges of your organisation can be supported by governance
Why keeping it simple makes things more robust and sustainable
Why your job as a governance leader will never be done
The challenges of being accepted by data & analytics professionals when you come “from the business”
Choosing the right DG tooling and understanding your maturity
Getting your tools used and minimising technical debt
Prioritising what should be fixed and what doesn’t need to be
Dealing with ad-hoc requests
The importance of getting people on the same page with a unified narrative
Why sub-par experiences and results live long in the memory
Celebrating the governance trophies (wins)
Why the exciting stuff is often delivered by other parts of the D&A team
Data governance by design core principles and artefacts
Why GenAI is a great opportunity for the governance community
The eutopia of when organisations want governance rather than feel like they need it
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.
If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.
Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
S4 | Ep 18 | Connecting Data to Create Unforgettable Customer Experiences with Susanna Moan, Chief Data Officer at Currys Plc
05 Mar 2024
00:37:30
In Episode 18, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Susanna Moan, Chief Data Officer at Currys Plc, where they discuss how they're using data to create connections to create better customer experiences, which includes;
Using Data to create customers for life
The 4 key pillars of the Data Strategy and the thought behind them
Defining the data strategy prioritisation roadmap
Ensuring that you’re listening as a CDO
Focusing on where you’ll get advocacy and usage
Understanding the difference you’re making from a contribution perspective
communications plan to market the story and benefits
Aligning the business, data and customer strategies
Why they have a tagline that surmises the data strategy
Articulating the breadth of what a chief data office should do
Segmenting the strategy into collect, protect and use
The importance of thinking about usage at the beginning
Reducing technology costs
Why data platform projects aren’t exciting to CEO’s, but what does interest them
Using data to create connected partnerships that create better customer experience and also make money
Balancing the needs of intergenerational customer expectations
Hyper personalisation needs and the relationship with security
The role of GenAI in the world of retail and 3 internal POCs for internal use cases
Managing GenAI interest from the ExCo
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.
If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.
Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
S4 | Ep 17 | Finding Your Purpose as a Data Leader with Antje Bustamante, VP Data at Funding Circle
27 Feb 2024
00:55:10
In Episode 17, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Antje Bustamante, VP of Data at Funding Circle, where they discuss the role of "leadership" in Data & Analytics, which includes;
Why the fun comes from generating revenue for your business and giving people amazing careers
Why businesses don’t ask for data transformation
Learning from personal experience the CDO/Data Leader role is undefined
Why titles are often intentionally misused
Why your customers won’t tell you what their problems are
The importance of understanding commercial drivers and how your business makes money
Changing the mindset that data isn’t a problem it’s an opportunity
How data events are always focused on technology, yet you can’t find much on the topic of leadership
Why aspiring leaders are concerned about losing their technical skills when they shouldn’t be
The ability to change habits and mindsets
Why D&A is misunderstood and is often the starting point of most of our challenges
Why there is too much entitlement in Data & Analytics Leadership
Data Leaders need to be ready to take on the job of educating people
Why managing and leading are two different things
The challenges of promoting high-performing ICs into management
How 82% of all managers have never had any management training
The importance of having leadership values
Why it’s OK to ask for help and you don’t have to know it all
Why attracting and retaining great talent is the hardest part of leadership
Finding a way to that seat if your role doesn’t grant you one
As maturity increases, the less the Data Leadership role should be needed
Why data needs strong representation to be seen as a success
Why the NED market for Data Leaders is quite hot
Why commercial organisations will only truly understand the value of data when we help them make more money
Why the Data Leadership role could be dead in 5 years
The importance of personal development and upskilling as a leader
Why she qualified as a career coach to become a better leader
Why your success is directly linked to the success of your people
Why data leaders need to change their network and bubble
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.
If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.
Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
S4 | Ep 16 | The Lean StartUp Approach to Data & Analytics with Ben Dias, Director of Data Science and Analytics at easyJet
20 Feb 2024
00:51:42
In Episode 16, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Ben Dias, Director of Data Science and Analytics at easyJet, where they discuss the lean startup approach to Data & Analytics, which includes;
Being a stereotypical neurodiverse data scientist
Being driven by solving problems that no one else had
Working on recommendation algorithms 20 years ago
Intentionally investing heavily in personal development around ‘soft skills’
Mapping out what “The Lean Startup Approach” to Data Science would be
Deciding whether to stay technical or move into leadership
Approaching leadership as a science
Being one of the first airlines to launch their NetZero roadmap
Having a CEO who drives the data agenda
Not being able to build the foundations fast enough to keep up with demand
How they delivered value incrementally while building the foundations
How the business continued with investment in data programmes even while planes were grounded during Covid
Demonstrating the value of the lean startup approach
The 6-steps practical guide to implementing the lean startup approach (article below)
The benefits delivered from the lean startup approach
The challenges/considerations to this approach
Why you shouldn’t deliver any work until you know what “done” looks like
Why you should always address the riskiest thing first
The importance of not being the HIPPO as the Data Leader
Why you need to align the approach to your vision
Why all prioritisation conversations have to start with a conversation about value
The importance of having a framework of measuring non-financial metrics
The benefits of having a flat structure
Keeping fixed costs low
Why you need to have a diverse team to solve complex problems
Why using external partners can bring “diversity of thought”
Thinking outside the box to hire a more diverse team
Implementing data fluency programmes
Using apprenticeships to upskill business users
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.
If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.
Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
S4 | Ep 15 | Large Scale Transformation and The Measurement of Success with Niresh Rajah, Group Chief Data Officer at Danske Banke
13 Feb 2024
00:46:06
In Episode 15, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is re-joined by Niresh Rajah, now the Group Chief Data Officer at Danske Banke, where they discuss building a Chief Data Office to support one of the largest digital transformations in financial services across Europe, which includes;
Forward 28: the 5-year strategy to be a digitally orientated, customer-first, sustainable organisation
Being hired to create a data-driven environment to support one of the largest FS digital transformations in Europe
Constructing ‘Data-Driven Danske’ and the 4 components of focus
The 5 layers of the ‘Data-Driven Danske’ layer cake
Demonstrating value from a multi-billion investment
The key instigator as to why the investment has been made
Aligning Forward 28 and Data-Driven Danske
Building the 8 capabilities that make up a Chief Data Office
Battling defence and offence as a large FS organisation
Why faith and trust only go so far
The 4 metrics to measure that change is happening
Using transition states to move towards the end-goal
Having executives who see the value of data as being fundamental to their customers
The challenge of prioritising the best use cases due to so much demand
The reality of driving change in a large legacy organisation despite the appetite to do so
Fighting the war for talent to build a forward-think chief data office
Delivering quick wins despite having the trust of the executive leadership team
Top-Down, Bottom-Up and the Messy Middle
Developing an engagement and communication approach
The importance of having a talent strategy to build a world-class D&A capability
Building a co-sponsored cross-skilling programme
Predictive AI v Generative AI
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity. If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.
Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
S4 | Ep 14 | Effecting Change in a Large, Traditional Organisation with Sarah Barr Miller, Director of Data & Automation at British Airways
06 Feb 2024
00:48:48
In Episode 14, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Sarah Barr Miller, Director of Data & Automation at British Airways, where they discuss the reality of trying to influence change in a large, traditional organisation, which includes;
Working in data straight out of University in the 90’s
Why data hasn’t historically been the focus of the organisation
How the digital experience of the business has left a lot to be desired at times
Why the presence of safety extends culturally across the organisation
How they’ve had people working in data for over 35 years at the organisation
Having deep ‘on-prem’ routes
Being the cheerleader of the team to drive change
The challenges that having minimal to no attrition can bring
How they’ve upskilled and trained a large data team
Being impatient in a world where change is slow
Why they’re still using old-school tech and tools
Battling to increase the organisational expectations of the Data team
Why the organisation doesn’t often see that data can be a solution to their issues
Kicking off a big engagement and communications workstream to cater for 3 audiences
Why this year will be more about bringing the work of the data team out into the daylight
Being brutal in prioritising work
Being open, transparent, and approachable as a leader
The importance of framing ‘The Why’
Generating interest from a business that had historically been trained to not make requests
The polo mint analogy
The transformation from governing data from a security perspective to being a value-generator
The role operating model and team structure play in large-scale transformation
The people puzzle; combining the why and the how
Why data is at the heart of all BA transformation programmes
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity. If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.
Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
S4 | Ep 13 | Productionising GenAI to Drive Value with Zachery Anderson, Chief Data & Analytics Officer at Natwest Group
30 Jan 2024
00:55:30
In Episode 13, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Zachery Anderson, Chief Data & Analytics Officer at Natwest Group, where they discuss the value that is being driven from productionising GenAI, which includes;
Why GenAI feels different to any other D&A hype that’s come before it
How the scale and interest is off the charts
Having an outpost in Silicon Valley to scout new tech partners
How they were working with OpenAI 18 months before ChatGPT launched
Working with LLM’s 6-8 months before ChatGPT
Having 2 LLM use cases in production and another 10 in development
How there will be more direct interaction between LLM’s and customers
Educating the business on the security risks
Why regulation matters but customer expectation matters even more
Why it’s important to just get started
Prioritising the correct use cases
The 5 design patterns for GenAI use cases
Running the central D&A function like a PE firm; it has to generate a return or it doesn’t happen
The importance of killing projects that won’t deliver a return as fast as possible
Having an annual target of how much the D&A organisation will generate as a multiple of the cost structure
The importance of having your finance team calculate and audit target
Why Analytics Leaders should, but don’t do analytics on themselves
Why GenAI will change D&A team structures and operating model
Why executive support and interest is more important than who you report to
Advice on productionising GenAI
Why it really matters where your GPU’s are hosted
Why you need to hold your current plans very lightly
The importance of app development for LLM usage
Thanks to our sponsor, Data Literacy Academy.
Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity. If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.
At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.
From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.
We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.
Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.
Thanks to our sponsor, Cambridge Spark;
Cambridge Spark is an education technology company that educates the workforce with critical digital transformation skills to succeed in the AI era.
They offer a range of flexible learning solutions to meet business needs, from fast deployment of new skills with bespoke programmes through to longer-term investment in the workforce with apprenticeships.
Their unique patented online learning platform
S4 | Ep 12 | Practical Tips on Building an Award Winning Diverse & Inclusive Team with Alex Sidgreaves, Chief Data Officer at Zurich Insurance
23 Jan 2024
00:53:30
In Episode 12, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Alexandra Sidgreaves, Chief Data Officer at Zurich Insurance, where they discuss the practicality of building an award-winning diverse and inclusive, Data & Analytics team, which includes;
Being in an organisation for 19 years
Transforming from a traditional MI function to an end-to-end Data & Analytics function
Moving everything back in-house
Spending a lot of time externally to learn from others
Having the job description of “deliver value through data”
Why they’ve launched their 3rd data strategy
Having internally focused and externally focused strategies
25% tech, 25% value and 50% people
Putting a pound amount value to what they deliver
Why the business doesn’t want to talk about risk or technology, they want to talk about value
The link between D&A success and diversity
Building an award-winning D&A team
Why you need to destroy groupthink and promote positive challenge
Doing 175 interviews and realising they were getting a lot of the same type of applicants
What they changed to attract more diverse individuals and getting 170% more applicants
Why this isn’t about ticking boxes
How a diverse team is simply a by-product of doing the right things
Why organisations mistake Representation and Diversity
The power of apprenticeships and the two ways they’ve used them
The benefits of growing your own talent
Tackling skills shortages
Challenging yourself when identifying the essential versus desirable skills
The misconception that technical data people aren’t able to communicate
Why you don’t need a data translator
The link between diversity and inclusion, and Data and AI ethics
The AI ethics framework and ethical committee they’ve implemented
The key trends predicted from being a governing body member for DataIQ and Evanta
Thanks to our sponsor, Cambridge Spark;
Cambridge Spark is an education technology company that educates the workforce with critical digital transformation skills to succeed in the AI era.
They offer a range of flexible learning solutions to meet business needs, from fast deployment of new skills with bespoke programmes through to longer-term investment in the workforce with apprenticeships.
Their unique patented online learning platform EDUKATE.AIsimulates real-world industry scenarios, providing learners with instantaneous feedback on their code. This hands-on, practical approach ensures that students are learning how to apply new skills to real datasets, which accelerates the business impact they can make.
S4 | Ep 11 | From Zero to Hero; The Role of Education in Data & Analytics Success with Dr Raoul-Gabriel Urma, Executive Chairman at Cambridge Spark
16 Jan 2024
00:47:47
In Episode 11, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Dr Raoul-Gabriel Urma, Executive Chairman of Cambridge Spark, where they discuss the role of education in Data & Analytics success, which includes;
Creating a business out of a passion for education and technology
Gaining a PhD in Computer Science at the University of Cambridge
Becoming a published author
The pace of technological change and transformation is becoming bigger and faster
How CDOs/CIOs are constantly battling to adopt and embrace that change
Creating a business out of a passion for education and technology
Why there’s too much hype in the industry and the impact that has on expectations
Why there needs to be more education around commercial use cases for business leaders
What it will take for Data and AI to be a profit centre
Why it’s always about people (staff and customers)
The importance of being able to see the impact of your work
The retention challenge; why Data and AI skills are in high demand
Why you have to invest in people to keep pace with technological advances
How education supports retention
Why CDO tenure often disincentivises education and people investments
How the role of the CDO is expected to deliver ROI like any other exec role
The power of a strong HR business partner
Getting the balance of delivering quick wins while also building for and investing in the future
Educational use cases from some big brand names
How apprenticeship programmes can create several £m in top-line
How graduate boot camps are reducing time to ROI
Why educated leaders understand how talent delivers profit
Why people are the first to go when costs need to be cut
Why most UK organisations don’t realise the apprenticeship levy is readily available for training existing staff
How a lack of value realisation may become a blocker for investment in education
How business leaders don’t view data and AI as something that will support revenue growth
Why training is needed for business leaders to understand how a data strategy delivers value
Why that is the job of the CDO and the importance of selling
Why CDOs need to take more credit for what they do
Understanding which educational avenue is best for your organisation
The benefits of career changers and reskilling
S4 | Ep 10 | Unboxing Data Maturity: Insights from HelloFresh's Growth Journey with David Castro-Gavino, Global VP of Data at HelloFresh
09 Jan 2024
00:46:20
In Episode 10, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by David Castro-Gavino, Global VP of Data at HelloFresh, where they discuss, unboxing data maturity and insights from the HelloFresh growth journey, fuelled by data, which includes;
Their focus on renewable and sustainable value to the customer
Being recruited directly by the Co-Founder
Removing complexity by having a unified data platform
The evidence that data has played a pivotal role in the huge growth trajectory of the organisation
Why being “data-driven” is a company value
Going beyond the what and understanding the why behind the data
Tackling different levels of maturity across regions and breaking those silos
The symptoms of growth pains in a hyper-growth organisation
Dismantling certain capabilities that weren’t designed for scale
Accelerating time to actionable insight
The framework of 4 key pillars; People, Technology, Governance and Enablement
Designing the data strategy so it was practical and linked to the business
Implementing the four-pillar approach as a 6-Step recipe
Talking in the language of food which the business would understand
Building for the immediate requirements that needed tackling but also for the long-term vision
The importance of having the right structure, the right talent and the correct career frameworks
Deciding the speed you hire at and how you’ll lose productivity
The importance of data education and the HelloFresh Data University
Balancing build versus buy and its relation to maturity
The four core dimensions of data enablement
Monetising the work that has been done
Walking through the 6-Step Data Recipe to get to relish feast
Helping the business to adopt the technology
Prioritising based on core business metrics
Ensuring you’re delivering a return on investment
The importance of stakeholder application, not just usage, in realising value
Why you have to ensure you agree of the definition of a business metric
The 4 key takeaways
Moving from data-driven to data-enabled
The lessons learnt from the journey they’ve been on with implementing data-mesh
Thanks to our sponsor, Cambridge Spark;
Cambridge Spark is an education technology company that educates the workforce with critical digital transformation skills to succeed in the AI era.
They offer a range of flexible learning solutions to meet business needs, from fast deployment of new skills with bespoke programmes through to longer-term investment in the workforce with apprenticeships.
Their unique patented online learning platform EDUKATE.AIsimulates real-world industry scenarios, providing learners with instantaneous feedback on their code. This hands-on, practical approach ensures that students are learning how to apply new skills to real datasets, which accelerates the business impact they can make.
S4 | Ep 9 | Building Trust; The Power of Prediction with Aimee Smith, Director of Data at Metropolitan Police
02 Jan 2024
00:51:08
In Episode 9, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Aimee Smith, Director of Data at Metropolitan Police (probably known as Scotland Yard by most outside of the UK), where they discuss the opportunities that Data & Analytics presents to revolutionise policing and moving to prediction for prevention, which includes;
Tackling Organised Crime Groups
Chairing the national police data board bringing together 43 organisations
Being one of the most complained about organisations to the ICO
The importance of executive sponsorship
How investment is linked to your highest leadership level
The biggest challenges Met Police/Scotland Yard have with data
Why their people are genuinely their biggest asset and the challenge that creates for D&A investment
Peelian principles; why data has always been used in policing
What they have done to prove their value
Using credible stakeholders within the organisations to tell the data story
The different levels of data-led decision-making
The opportunity to revolutionise policing through data and analytics
The challenges of being judged based on media headlines
Why the obsession with catching offenders could be the wrong approach
Prioritising workload in potential life and death situations
How the public help set the organisation's business strategy
Why most people don’t connect data to their core role and mission
Why their data can be valuable to UK PLC but the challenges in articulating how
How the expectations of how data is used are different within the same organisation
Fixing broken relationships with the black community while also trying to deploy DS/ML with biased data
Tackling bias and ethics as an organisation that people love to scrutinise
Using their own DS team to test for bias
Choosing not to deploy certain solutions due to bias and ethical concerns
Needing to build trust with the public before they can execute on predictive analytics
A shout-out to Davin Crowley Sweet
Thanks to our sponsor, Cambridge Spark;
Cambridge Spark is an education technology company that educates the workforce with critical digital transformation skills to succeed in the AI era.
They offer a range of flexible learning solutions to meet business needs, from fast deployment of new skills with bespoke programmes through to longer-term investment in the workforce with apprenticeships.
Their unique patented online learning platform EDUKATE.AIsimulates real-world industry scenarios, providing learners with instantaneous feedback on their code. This hands-on, practical approach ensures that students are learning how to apply new skills to real datasets, which accelerates the business impact they can make.
S4 | Ep 8 | Building for Strategic Transformation Amidst the Hype Cycles with James Morgan, Chief Data Officer at The Crown Estate
27 Dec 2023
00:47:22
In Episode 8, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by James Morgan, Chief Data Officer at The Crown Estate, where they discuss all of the facets involved in building a Data & Analytics capability for strategic transformation while managing the hype cycles, which includes;
The importance of having the right information strategy
Why D&A needs to be involved in strategic planning
Why you have to identify which stakeholders deliver value for the organisation
How too many data teams are focusing on solutions instead of objectives
Choosing objectives that will deliver the best ROI
Why diverse teams are critical for success with D&A
Balancing the immediate needs and the strategic vision
Defining what your core capability needs to be
Ensuring you enable the business so they don’t do it themselves
Why all hype cycles only exist to help deliver an outcome
Why choosing the right tools can be critical
Why some hype cycles have been hugely advantageous
The importance of identifying where the nuggets of real change lie within any hype cycle
Why the fundamentals of good data practice are still applicable today
Why prototyping is beneficial but it can’t be your main approach
Why AI isn’t the answer to everything
Why not all hype cycles are created equally
How people confuse operating model and team structure
Trying to hire unicorns and writing 35 different job descriptions to build a team
Why your data team should represent the population
Why you have to truly believe in building a diverse team
Why being obliged to fill a diversity quota or target is the wrong approach
Why you’ll only ever gain credibility by delivering something that people want and use
Needing to get your organisation to the place of believing that data is intrinsic to its success
Attributing the value of your work before you deliver anything
S4 | Ep 7 | Servant Leadership; The Key to Value Creation with Tim Carmichael, Chief Data Officer at Chaloub Group
19 Dec 2023
00:53:59
In Episode 7, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Tim Carmichael, Chief Data Officer at Chaloub Group, where they discuss the role of servant leadership in Data & Analytics success, which includes;
Being the first CDO in the British Army
Why the remit of all CDOs should be to enable evidence-based decision-making
Solving the challenge of helping organisations find the tantalisingly out-of-reach value
Why servant leadership is the type of leadership needed to get value from data
What servant leadership is NOT!
Why to be a servant leader you need to have a fundamental shift in mindset
Why you have to play to your people’s strengths and not agonise over their weaknesses
People are 6 x more effective if they’re playing to their strengths
Why you have to help people understand the context of decisions
The twin facets of the role of the Data Leader
The role of trusting partnerships and the importance of communication
Why you can never get to value without trust
How moving away from “then and us” is the secret sauce to unlocking value
The difference between leadership, line management and mentorship
To be a great influencer you need humility and courage
Why being an enabler doesn’t mean you’re less important
Why Gen AI is unlocking awareness of Data Literacy
Why ruling through fear means you can kiss goodbye to innovation
How servant leadership is not servile
Aligning team structure and operating model to play to people’s strengths
Why communication is just a form of marketing
Learning the hard way that beauty is in the eye of the beholder
S4 | Ep 6 | Selling Your Data Story; The Customer Obsession with Ciara Moore, Chief Data & Digital Officer at Bank of Ireland
12 Dec 2023
00:48:35
In Episode 6, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Ciara Moore, Chief Data & Digital Officer at Bank of Ireland, where they discuss how to sell your data story and why you have to be customer-obsessed, which includes;
Why language is important
Why you need to be customer-obsessed
The relationship between data and providing better customer experiences
Data-Driven or Customer Obsessed
Why you should never start with the data
Why customer experience is very “touchy-feely”
The importance of protecting your customer's data in a way they want it to be used
The importance of first principles
Using AI to measure the emotions of your customers
Why it’s on Data Leaders to quantify the value of the work we do
Why it’s never enough to build foundations
Picking the appropriate use cases as a starting point
Why you have to deliver “little and often”
Why it’s always a tough journey for 12-18 months
Why you need to tell the story and tell it in a way that resonates with your organisation
Why you need to be cautious about how you frame the art of the possible
The importance of using different channels of communication to tell and sell your story
People get it when the language changes
The importance of letting your D&A team present to business stakeholders
Why you need to take a hands-on approach to storytelling as a Data Leader
The power of creating more capacity for your team to do more interesting work
S4 | Ep 5 | Getting Data & Analytics into the Boardroom with Kate Sargent, Chief Data Officer at The Financial Times
05 Dec 2023
00:37:27
In Episode 5, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Kate Sargent, Chief Data Officer at The Financial Times, where they discuss the importance of getting data into the boardroom to ensure D&A success, which includes;
Why data strategies often articulate the role that data can play and not often what it will play
What should be included in your data strategy
Understanding the business strategy and objectives if it’s not obvious
Why D&A teams need to constantly reinvent themselves
Why you need to befriend your commercial/finance colleagues
Transcend D&A into the boardroom by meeting people where they are
Why it’s imperative that you’re easy to work /do business with
The need for a voice in the boardroom for D&A to be successful
Why very few other functions have or need a strategy but data still does
Why new tools and techniques should be additive, not substitutional
Why the “old school” work is still where the most value is derived
Why finding the right balance of the team structure will underpin the success of any Data Leader
The importance of staying alert to disengagement
Identifying the issues and choosing the solution to fix them
Why ‘data product’ demonstrates the growing-up of data as a discipline
The differences between ‘data product’ and ‘data as a product’ and why the differentiation matters
Driving top-down and bottom-up
Why data is viewed as important but not urgent (and how to create urgency)
The power of demonstrating the risk of missed opportunities to drive change
S4 | Ep 4 | The Transition; From ‘Data Leader’ to CDO with Kinnari Ladha, Chief Customer Data Officer at Manchester Airport Group (MAG)
28 Nov 2023
00:46:14
In Episode 4, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Kinnari Ladha, Chief Customer Data Officer at Manchester Airport Group (MAG), where they discuss what it takes to make the move from leading Data & Analytics teams, to becoming a CDO, which includes;
The major differences between leading Data & Analytics teams and being a CDO
Why you have to leave your Data Analytics hat at the door and focus on business strategy
Why you need to manage your leadership style to handle emotions and politics
The importance of trust and empowerment
Culture, Change and Relationship Building
Why you have to measure the impact of the business outcomes you’re supporting
The telltale signs that you’re ready to execute
Why operating as an executive requires a totally different skillset
The importance of diversity of thought and resilience
Understanding pain points and value levers
Why you need to have a growth mindset to step up to become a CDO
How to assess whether a CDO title is actually a CDO role
Do we really need a voice at the table?
Why you need to move the perception of your team from service provider to partner
The importance of understanding how your stakeholders mange their P&L
Why you need a communications plan to dictate your own narrative
Striking the balance between strategy and execution
Why you’ve got to hold yourself to account for milestones and deliverables
The art of data storytelling as a CDO
Communicating your vision in a way it resonates to different audiences
The impact of being seen as a ‘thought-leader’ and why it’s important
Learning to read the room
S4 | Ep 3 | The Future of the Board; The Future of the CDO with Sanjeevan Bala, Group Chief Data & AI Officer at ITV
21 Nov 2023
00:53:07
In Episode 3, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Sanjeevan Bala, Group Chief Data & AI Officer at ITV, where they discuss the future of the Board and ExcCo, and the role the CDO plays in the future, which includes;
Why data drives an offensive growth strategy at ITV
The importance of having a value-driven strategy
The importance of the PLC board and ExCo on signposting the strategic importance of data
Making data a strategic business initiative and not a technical one
The future possibilities for CDO's on their next career move
Why the CDO is less about the task and more about building relationships
Why the technicalities are the easiest part of the D&A equation to crack
The role of data in board advisory
If reporting lines/structures have an impact on success
Why insight isn’t the problem, unlocking the last mile is
Being an offensive, value-driven function versus being an enabling function
Why being an enabler means you’re a cost centre
Why the D&A voice is often missing from ExCo
The role of diversity in the boardroom and the relationship with how D&A is viewed
Why many boards are asleep at the wheel and are not fit for purpose for the future
The difference between “value potential” versus “value capture”
How “value-driven” versus “data-driven” can be measured
The benefit of bringing in outside thinking and perspective to build next-generation capability
Why technical skills alone won’t help you win
How to get onto a board without board experience
S4 | Ep 2 | From Data to Insight....So What? with Lyndsay Weir, Chief Analytics & Insight Officer at Barilla Group
14 Nov 2023
00:52:39
In Episode 2, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Lyndsay Weir, Chief Analytics and Insight Officer at Barilla Group, where they discuss the 'so what' about Data, Analytics and Insight, which includes;
Why having a non-STEM background has been beneficial
Why having a can-do attitude is critical to be successful
The importance of having a diversified blend of skills in your D&A team
The skills you need to be successful as a modern-day Data Leader
The importance of collaboration; why it’s “all we, never me”
Why you’ve always got to ask, so what?!
Why knowing where you’re going is the key and what is your plan?
Why they’ve changed how they present reports and insights; from visualisation to a written 1-pager
The damage from “data is the new oil”
The telltale signs if you’re not aligned with the strategic objectives of the business
Striking the balance between tech/tooling and business objectives
The importance of scalability
Dealing with FOMO and Hype; why you don’t have to be first to market
Balancing execution and innovation/experimentation
The relationship between operating model, skills, adoption and value creation
Ways to excite the organisation about Data & Analytics
Being technically sound but strategically impactful as a Data Leader
Thanks to our sponsor, Dufrain:
Dufrain is a market leading, pure play data and analytics delivery consultancy empowering enterprise organisations to discover the value and potential in their data. To truly become data-driven and drive competitive advantage.
At Dufrain, Data is our passion. Our highly experienced data consultants deliver data solutions and real business outcomes across the entire data landscape helping businesses to meet their strategic objectives. Led by Joseph George CEO, we draw on a wealth of expertise, experience and knowledge to deliver innovative solutions to data challenges. Leading brands trust us and partner with us to deliver value and to support and enable their teams for the long term.
Our highly experienced data consultants deliver comprehensive services across the entire data landscape from data management and governance, BI and analytics through to shaping data transformation strategies. Take your steps to become data-driven, visit www.dufrain.co.uk and connect with us.
S4 | Ep 1 | Busting Myths About the CDO role with Barry Panayi, Chief Data and Insight Officer at John Lewis Partnership
07 Nov 2023
01:02:14
In Episode 1, of Season 4, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Barry Panayi, Chief Data and Insight Officer at John Lewis Partnership, where they discuss the myths about the role of the CDO and why tenure is so short, which includes;
Why no two CDO roles are the same
Why the majority of CDOs are hired for the wrong reasons
How the people making those decisions don’t understand the role or what it should do for them
How the CDO role isn’t a transitional one and shouldn’t be about delivering projects
Why the narrative around the CoE being an internal consultancy is damaging
Why D&A teams haven’t been good enough at articulating both direct and indirect value
The ways to book and track value generated
Why we’ve been guilty of wrongly beating up IT over the years
The relationship between technology, the role of a CDO and why it’s become a grey area
If culture, literacy and adoption are related to the tenure of the CDO
Why 'culture change' and 'literacy' aren’t helpful terms
Why we need to be more prescriptive to change behaviours and culture across the organisation
The importance of comms teams in a chief data office
The benefits of "selling" indirectly
Why reporting lines and operating models play a role in the success of a CDO
Why you need to understand the trade-offs within your reporting line
The benefit of owning insight within the CDO office and the differences in Insight skillsets
The relationship between how organisations utilise consulting firms and the impact it has on a CDO
How hype and buzz have helped move data up the value chain
Why the data conversation is starting to stagnate
What the CDO needs to do to have more success
Thanks to our sponsor, Dufrain:
Dufrain is a market leading pure play data and analytics delivery consultancy empowering enterprise organisations to discover the value and potential in their data. To truly become data-driven and drive competitive advantage.
At Dufrain, Data is our passion. Our highly experienced data consultants deliver data solutions and real business outcomes across the entire data landscape helping businesses to meet their strategic objectives. Led by Joseph George CEO, we draw on a wealth of expertise, experience and knowledge to deliver innovative solutions to data challenges. Leading brands trust us and partner with us to deliver value and to support and enable their teams for the long term.
Our highly experienced data consultants deliver comprehensive services across the entire data landscape from data management and governance, BI and analytics through to shaping data transformation strategies. Take your steps to become data-driven, visit www.dufrain.co.uk and connect with us.
BONUS EPISODE 2: A Compilation of Three of the Most Listened to Episodes EVER!
31 Oct 2023
01:03:42
What do Data Modelling, Delivering £500m in value through Data & Analytics, and building a Data Academy have in common?
They all feature in the most listened-to episodes of Driven by Data: The Podcast, ever!
After recently concluding Season 3 of Driven by Data: The Podcast, we thought we'd bring you a compilation bonus episode of some of the most listened-to episodes ever, to keep you tide over until the launch of Season 4 in a couple of weeks, which we promise will be the biggest and best yet.
This episode features;
S3 | Ep 4: The Resurgence of Data Modelling, with Kelly Hume
S3 | Ep 16: Delivering £500m in Value with Clive (Benny) Benford
S3 | Ep 21: Building a Successful Data Academy with Hannah Davies
BONUS EPISODE: A Compilation of Three of the Most Listened to Episodes EVER!
24 Oct 2023
00:50:15
After concluding Season 3 of Driven by Data: The Podcast last week, we thought we'd bring you a compilation bonus episode of some of the most listened-to episodes ever, to keep you tide over until the launch of Season 4 in a couple of weeks, which we promise will be the biggest and best yet.
This episode features;
S3 | Ep 1: Valuing Data as an Asset with Davin Crowley-Sweet
S3 | Ep 3: Data; A People Sport with Liz Henderson
S2 | Ep 1: Becoming Data Literate with David Reed
S3 | Ep 50 | The Seven Sins of Data Transformation with Joseph George, CEO of Dufrain
17 Oct 2023
00:52:50
In Episode 50, of Season 3, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Joseph George, CEO at Dufrain, where they discuss the seven sins of data transformation, which includes;
The differences between being an employee in a big corporate to running a business
The realities of the Data Science hype cycle in 2017/18
Why the good work is only done in pockets and silos
Research that suggests that only 27% of organisations are ready to achieve benefits from AI
Why they commissioned their ‘State of Data’ Report and some of the key findings
Why most organisations believe they’re significantly more data mature than they actually are
Why data is important but not urgent
How most organisations can’t tie their D&A work to any increase in profit /revenue
The reality of how organisations are still using data within an organisation
How organisations are suffering from the “streetlight effect”
Why most data and analytics projects still don’t deliver the desired benefits
How most of the blockers are non-technical
The seven sins of data transformation
Why data is an afterthought in most transformation programmes
The lack of good programme/project management on most data and analytics initiatives
The importance of understanding what success and ‘completed’ is for different stakeholders
Why many agile projects aren’t actually agile
The three lenses of collaboration and why the lack of it negatively impacts many D&A projects
Why everyone needs to think and act commercially and speak in business language
Why it all ties back to revenue
Why we all have to look in the mirror
The importance of being able to articulate the benefit of any data initiative
Why the CIO is being chosen over the CDO for having responsibility for AI
You can find The State of Data Report here; https://www.dufrain.co.uk/
S3 | Ep 49 | How User Acceptance and Adoption Drive Data and Analytics: Unpacking the Connection with Dr Christina Sandema-Sombe, Chief Data Steward at Nike
10 Oct 2023
00:53:30
In Episode 49 of Season 3, of Driven by Data: The Podcast, Kyle Winterbottom is joined by Dr Christina Sandema-Sombe, Chief Data Steward at Nike, where they discuss the relationship between user acceptance and adoption and the role it plays in Data and Analytics success, which includes;
How being better at writing has been a huge benefit throughout her career
The 6 things that she owns as Chief Data Steward
How to activate organisations to treat data as an asset
Why data is truly a team sport between business, data and tech
The importance of knowledge management and change management
Managing data within different teams at different levels of maturity
The importance of user acceptance
Why identifying the art of the possible causes disruption
Why we often overinvest in new tools while not being mature enough to benefit from them
Why it should be behaviours first and technologies second
Why most technology becomes expensive shelfware and how to avoid that
Why D&A approaches the problem of change like it’s a brand new problem, when it’s not
Why inter-disciplinary thinking is critical for combatting change
Why driving change for D&A is like a merger and acquisition of two big giants
The healthy balance between carrot and stick
Why executive sponsorship is absolutely critical to success
Why you have to be very intentional about educating
Aligning data initiatives to business objectives
Why top-down stewardship is more effective than bottom-up
The role of the operating model and how team structure can be critical
The relationship between knowledge management and adoption
Why branding is super important to make it D&A interesting, exciting and accessible
Her hilarious story related to Justin Timberlake 👀
Thanks to our sponsor, Dufrain:
Dufrain is a market leading pure play data and analytics delivery consultancy empowering enterprise organisations to discover the value and potential in their data. To truly become data-driven and drive competitive advantage.
At Dufrain, Data is our passion. Our highly experienced data consultants deliver data solutions and real business outcomes across the entire data landscape helping businesses to meet their strategic objectives. Led by Joseph George CEO, we draw on a wealth of expertise, experience and knowledge to deliver innovative solutions to data challenges. Leading brands trust us and partner with us to deliver value and to support and enable their teams for the long term.
Our highly experienced data consultants deliver comprehensive services across the entire data landscape from data management and governance, BI and analytics through to shaping data transformation strategies. Take your steps to become data-driven, visit www.dufrain.co.uk and connect with us.