Explore every episode of the podcast Dreamers, Drivers, Doers

As employee benefits continue to evolve, employers are rethinking how to take care of their most valuable asset—their people. In this episode, Steve Millard talks with Grey Kennedy of CAPTRUST, plan administrator of the Greater Akron Chamber’s 401(k) MEP, and Chrissy Myers of AUI/Clarity HR, who brings the perspective of both an adopter and advisor. Together, they explore how the MEP helps businesses reduce administrative burden, strengthen retirement readiness, and build a smarter, more scalable approach to supporting employees and long-term growth. Visit greaterakronchamber.org/mep401k to learn more. No direct or indirect compensation was exchanged in connection with this appearance. The Greater Akron Chamber Multiple Employer Plan (MEP) is a CAPTRUST client. The topics discussed in this podcast are educational in nature and do not constitute an offer, solicitation, or recommendation to sell or an offer to buy securities, investment products, or investment advisory services. 

Think “fun at work” means a foosball table and a snack bar? Think again. Employee satisfaction, customer satisfaction, and turnover don’t operate in silos—and the impact shows up in real outcomes. In this episode, University of Akron Professor Dr. Steven Ash breaks down what truly drives employee engagement—from the fundamentals of self-determination theory to the outsized role of managers—and why it’s more than a “culture issue.” The result? A clearer path to improving performance, retention, and customer experience. 

District energy is a strategic economic and infrastructure advantage, and Akron Energy Systems (AES) has helped Akron punch above its weight. AES executives Mark Divis, President & CEO and Kevin Felder, VP of Sales, talk about how AES uses carbon‑free aggregation, water reuse, and major investments in efficiency to remove upfront capital barriers and support downtown and regional growth across Summit County. The conversation also explores workforce challenges, energy policy gaps, and AES’s philanthropic impact through the YouMatter Foundation—investing more than $9 million back into the community through STEM engagement. 

A recent Supreme Court ruling has opened the door for U.S. businesses to recover money paid on certain tariffs under the International Emergency Economic Powers Act (IEEPA), creating a significant refund opportunity for importers. In this episode, Damon Piatek, President and CEO of Piatek Customs & Logistics, breaks down what this means for business owners, who may be eligible, how the refund process is rolling out in phases, and why timing is critical. For companies seeking guidance, Damon will host a webinar on Monday, May 4 at 11:00 AM, offering a step-by-step walkthrough of the IEEPA refund process so importers understand exactly what’s required—and what isn’t. Webinar registration is available at members.greaterakronchamber.org/events. 

For growing companies, legal strategy should be part of the plan, not something considered only when problems arise. In this episode, John Hill, Partner at Lewis Brisbois, unpacks common legal missteps businesses make as they scale—from misalignment with partners and not fully understanding governance documents to sticking with outdated processes simply because “that’s how it’s always been done.” He also explores how leaders can misread the impact of AI and why failing to plan for litigation can create real long-term risk. John shares practical guidance to help business leaders build legal awareness into their everyday decision-making. 

What happens when a growing business is ready to expand but can't find the right location? Inthis special episode, Elevate Greater Akron (EGA) partners explore site readiness and selection as a core strategy for supporting and coordinating local business growth. Facilitated by EGA partner Jason Dodson (Roetzel & Andress), panelists Camille Billups (Team NEO), Joan Chase (Cuyahoga Land Bank), and Brandy Brady (Summit County) draw on real-world examples, regional data, and available tools to help businesses grow locally with confidence. From site identification and assessment to infrastructure, utilities, and funding mechanisms, the conversation highlights how intentional collaboration through EGA is building a stronger pipeline of ready sites—supporting entrepreneurs, manufacturers, and growing employers across Northeast Ohio.

If students can see it, they can be it. A new partnership between Akron Public Schools and the Greater Akron Chamber at Garfield CLC is connecting students to local industries. In this episode, Marcie Ebright, Director of College & Career Academies, and Clay Cundiff, Academy Coach, discuss how the College & Career Academies model links learning to life after high school, providing expanded access to real-world learning and career pathways. Learn how your business can get involved—from mentoring and mock interviews to guest speaking and hands-on engagement—helping connect classrooms to careers and shape the next generation of talent. 

Amidst changing workplace expectations and guidelines, employee resource groups (ERGs) continue to play a vital role in shaping company culture, boosting engagement, and fostering a sense belonging. In this episode, Kevin Clayton, EVP and Chief Impact & Equity Officer at Rock Entertainment Group and the Cleveland Cavaliers, shares how ERGs can be leveraged as a business strategy to drive real business results and community impact. A nationally recognized leader, Kevin draws on his experience advising Fortune 1000 companies to show how embedding inclusion into business strategy builds stronger teams, connects employees, and create lasting organizational and societal value. Kevin also highlights this year’s ERG Summit, "Where Do We Go From Here,” designed to challenge, inspire, and ignite new conversations about ERGs and inclusive leadership: https://ow.ly/I1HI50YzPeS. 

In this special episode, we celebrate one of Greater Akron’s most impactful leaders, Dr. Cliff Deveny, Emeritus CEO and Strategic Advisor at Summa Health and the 2026 recipient of the H. Peter Burg Economic Development Leadership Award for his visionary leadership and lasting impact on the region. Under his leadership, Summa Health completed more than $400 million in regional development projects, strengthened strategic partnerships, and embraced innovation while remaining people-focused—positioning the health system for future growth through the HatCo transition and the creation of the Trailhead Community Health Foundation. Tune in as he shares his journey to leadership and his perspective on aligning healthcare with community prosperity. 

When an issue hits, how you respond can determine whether it fades or becomes a full-blown crisis. In this episode, Bruce Hennes, Chief Executive Officer of Hennes Communications, recognized by Chambers and Partners as one of the nation’s top crisis PR firms, shares best practices for business owners and leaders navigating today’s fast-moving media landscape. From managing brand reputation to understanding the intersection of legal strategy and crisis communications, Bruce explains how leaders can move quickly, control the narrative, and become effective vindicators for their organizations. For more tips, subscribe to the newsletter at crisiscommunications.com. 

delivered a high-impact year of essential service in 2025. From acquiring the 20,000 sq. ft. former J.M. Smucker’s store in Orrville to shifting from “food receiver to food buyer” and rallying individual donors to help offset cuts, the Foodbank kept its impact growing. Tune in as President and CEO Dan Flowers, recently recognized with the prestigious John van Hengel Fellowship, shares how local support, strategic adaptation, and a back-to-basics food-banking approach are sustaining their mission. He also reflects on what he’s hearing from fellow nonprofit leaders—how they’re navigating uncertainty, supporting their teams, and working together to meet rising community needs. 

What is the Federal Reserve, and how do they know what’s happening in the local economy? Brian Anderson, Regional Executive of the Federal Reserve Bank of Cleveland, joins Steve Millard to explain how insights from business owners and leaders feed reports like the Business Outlook and Trends Survey (BOTS) and the Beige Book. By tracking labor markets, prices, demand, and other local business trends, these boots-on-the-ground perspectives give decision-makers a real-time view of the region’s economic health. For a comprehensive list of reports, visit clevelandfed.org/publications. 

Akron has always had what it takes to lead in polymers. Building on strong momentum from 2025, the Polymer Industry Cluster looks ahead to 2026 and the next chapter of innovation in Greater Akron and Northeast Ohio. This episode highlights key wins, including the launch of the inaugural Synthe6 Materials Accelerator cohort at Bounce Innovation Hub, R&D funding awarded to 13 companies, and progress on an innovation pilot facility designed to help researchers scale ideas for market. Together, these efforts show how the Cluster is driving big, world-changing ideas, supporting companies through product development and commercialization, and equipping the workforce—from K–12 education to adult job seekers—to reinforce Greater Akron as a global center for polymer innovation. 

Affordable childcare remains a major barrier for working parents, with ripple effects across families, employers, and the broader economy. In this special episode, Joel Potts, Chief Government and External Affairs Officer at the Ohio Department of Children and Youth (DCY), joins Akron-Canton Advocacy Alliance Vice President John Rizzo to discuss Ohio’s new 2026 Child Care Cred Program. Together, they explain how the 40/40/20 cost-share model works, who’s eligible, and how the program helps employers attract and retain talent, supports employees with childcare costs, and sustains childcare providers across the state. Learn more at www.childrenandyouth.ohio.gov. 

In the second episode of this special two-part series focused on the Elevate Greater Akron (EGA) priority, Strong Downtown, Strong Region, the conversation shifts from national research to local action. Facilitated by EGA Vice President Emily Lundgard, partners Kimberly Beckett (Downtown Akron Partnership), Suzie Graham Moore (City of Akron), and Chris Hardesty (Downtown Akron Development Corporation) discuss how Brookings’ concept of hyperlocal placemaking is being realized here in Downtown Akron. Partnersdiscussed the collective vision behind the new Downtown Akron Strategic Plan and Equity Framework, the launch of the Downtown Akron Development Corporation, and the progress made and challenges still ahead. The discussion highlights what residents, business owners, and visitors can expect to see next—and how cross-sector partnerships are shaping a stronger, more vibrant downtown that supports long-term regional vitality.

Downtowns are being re-imagined, and their impact reaches well beyond city boundaries. In this special two-part episode focused on the Elevate Greater Akron priority, “Strong Downtown, Strong Region”, Brookings Metro fellow Tracy Hadden Loh presents national research and local insight into the evolving role of downtowns, breaking down four core dimensions that shape downtown performance: economic activity, social and cultural life, civic spaces and services, and the built environment and mobility. Her presentation creates a clear framework for understanding how downtowns drive opportunity, connection, and regional vitality.

Step into Greater Akron’s homebuilding landscape with Richard Bancroft, Executive Officer of the Home Builders Association serving Summit & Portage Counties. He explains what the HBA does and why Ohio’s regulatory environment matters, unpacking how tightening codes, material requirements, and labor shortages affect costs and timelines. We explore consumer trends—renovating versus building new—and how community partnerships are addressing affordability and access. Plus, hear an exclusive preview of the AkronHome & Garden Show happening February12–14, 2026, at the John S. Knight Center—a family-friendly event whether you’re planning a new build or a remodel.

Behind every high-performing nonprofit is a board that knows how to listen, lead, and stay in rhythm. In this episode, BVU’s Biz Voudouris joins Steve Millard to discuss the founding of BVU and the growing need for strong, confident governance in today’s challenging nonprofit landscape. Biz breaks down the board chair as “conductor,” the value of clear expectations, and the importance of effective meetings, succession planning, and contingency thinking. She also shares her top three priorities for 2026 to help boards amplify their impact and strengthen the region’s nonprofit ecosystem.

Akron native and former military helicopter pilot Ned Parks, now the owner of Aegis 360Consulting, joins Dreamers, Drivers, Doers to discuss how aviation has shaped his career andOhio’s broader economic momentum. He touches on the state’s unusually high number of airports, the challenge of keeping them ready year-round, and Ohio’s reputation as the nation’s largest flyover state. Ned also spotlights the annual AOPA Props and Pistons showcase as a major draw that brings visitors into the region, highlights Greater Akron’s assets, and encourages people to return, explore, and invest in the community.

What would it take to transform early childhood education and strengthen Akron’s workforce at the same time? Richelle Wardell (City of Akron) and Laura DiCola (GAR Foundation) unpack theUnified Early Learning Pilot, a bold effort to stabilize childcare providers, boost quality, and get more kids kindergarten-ready. They discuss the data linking early literacy to long-term success, the staffing shortages pushing providers into crisis, and how strategies like substitute pools, leadership training, and on-site navigators aim to bring coherence to a patchwork system. With phase one underway and phase two already forming, they share what success could mean for families, employers, and the future of Summit County.

From designing roads and water systems to shaping business and policy in Northeast Ohio,Dwayne Groll, CEO of Environmental Design Group, has done it all. He shares how he grew hisfirm, launched innovative services like EDG Creative and economic development consulting, andscaled thoughtfully while challenging the status quo. Dwayne also dives into his advocacy workwith the Akron Canton Advocacy Alliance and the National Small Business Association, includinghis role in preserving the R&D tax credit, andhighlights some of his favorite hidden gems in theregion.

What does the economy look like heading into 2026? In this episode, Steve Millard talks with DanGriffith, Senior VP at Huntington National Bank, and Jacob Duritsky, VP of Strategy, Research &Talent at Team NEO, to break down the regional and national economic outlook. From strongconsumer spending and continued business investment to demographic challenges, labor marketshifts, and the evolving role of technology and AI, they discuss what’s driving growth, whereopportunities lie, and what headwinds to watch.

Ever wondered what your audience really thinks? Shon Christy, Founder & CEO of NeuroVantageSocial Labs, stops by to reveal how neuroscience and AI are transforming the way businesses understand attention and engagement. From his early days exploring social media to creating a mobile neuromarketing lab that tracks eye movements, facial responses, and heat maps, Shon shows how NeuroVantage helps clients test content, improve campaigns, and uncover real insights before anything goes public. He also highlights applications for Greater Akron, upcoming work with Microsoft, and why VR and experiential media are the next frontier in marketing.

Akron-Canton Airport is flying higher than ever, and President & CEO Ren Camacho joins theDreamers, Drivers, Doers podcast to share how. With nonstop destinations soaring from just fourin 2020 to 24 today, a $150 million Capital Improvement Plan in motion, and Breeze Airwaysexpanding its crew base to become CAK’s busiest carrier, the airport is redefining regional traveland driving more than $1.15 billion in economic impact. Ren also gives a look ahead at what’s nextfor CAK—from traveler-first amenities to the cutting edge of electric aircraft and advanced airmobility.

What does it take to keep global business moving... and why does it matter locally? Damon Piatek,President and CEO of Piatek Customs & Logistics, joins us to share how he built a company thathelps businesses of all sizes navigate the complexities of customs, compliance, and internationaltrade. From entrepreneurial lessons to practical insights, Damon sheds light on how logistics andleadership intersect to power growth in the region.

Unpack the fiscal and political changes shaping our state in this conversation with State SenatorJerry Cirino, who serves as Chair of the Senate Finance Committee. Host Steve Millard,alongsideACAA Vice President John Rizzo, dive into the introduction of a 2.75% flat tax—the lowest amongneighboring states—and what it means for economic growth and talent retention; and property taxreform, which impacts the $22 billion revenue stream that funds schools, safety services, andmore. The trio also discuss the influence of the 2026 election cycle and redistricting on the state’spolitical landscape.

Property taxes are confusing—and they’re about to take center stage in Summit County. Greater Akron Chamber President and CEO Steve Millard talks with Brian Nelson, Chief of Staff for County Executive Ilene Shapiro, to break down what residents need to know about the upcoming charter amendment (Issue2). With more than 30 years in public finance, Nelson explains how Ohio’s property tax system works and why Summit County is proposing a first-of-its-kind 3% annual cap to protect homeowners while keeping essential services funded.

During the 2025 Polymer Cluster Connectivity Conference, a signature event of thePolymer IndustryCluster (PIC), John Warner, CEO & CTO of Technology Greenhouse, LLC, delivered a keynoteemphasizing the critical role of green chemistry in improving the ways materials are produced, utilized, andrecycled to support a circular economy.This special episode brings Warner’s keynote to the podcastplatform and his call to polymer industry leaders to foster innovations that create safer products and ahealthier environment for future generations

Aimee Wade, Executive Director of the County of Summit ADM Board, joins us to discuss the Chamber’s endorsement of the ADM levy and what’s at stake for Summit County. She breaks down how the proposed renewal and increase—from 2.95 to 3.45 mills—would generate $46 million annually to sustain mental health and recovery services, fund 30+ provider agencies, and support projects like the new Dr. Fred Frese Residential Center. We also explore how investing in ADM services strengthens our workforce, fuels business vitality, and builds a healthier community ahead of the November 4, 2025 election.

Andrew Novak, co-founder of Summit Sport and Social, shares how a simple idea with a friend became oneof Akron’s most dynamic community builders. From blending competition with social connection topartnering with local organizations and launching a creative 2026 downtown project through the KnightEmerging City Champions fellowship, Andrew talks about keeping people downtown, fostering inclusivity,and why Akron is the perfect place for new ideas

Matt Dolan, President of Team NEO, joins Steve to share why Northeast Ohio is positioned for long-term growth. From the unique JobsOhio model and Ohio’s strength in manufacturing workforce development to the importance of supporting the industries already thriving here, Matt highlights how regional wins create ripple effects for all communities. He also breaks down grant opportunities and relocation incentives through Team NEO and explains why connecting with Team NEO early can give businesses a powerful advantage.

Emmanuel Hilton, Vice President of Ecosystem Growth at Bounce Innovation Hub, is helping shape Akron’s entrepreneurial future. From leading SPARK Akron, a strategy under ElevateGreater Akron that connects small businesses with the right resources, to highlighting programs like MORTAR for Black entrepreneurs, Emmanuel shares how Bounce is breaking down barriers and building a stronger support system for founders. He also previews the upcoming Startup Circle conference, a first-of-its-kind event designed to give entrepreneurs clarity, resources, and even a bit of “business therapy” to help their ideas succeed.

What happens when your business success starts running you instead of the other way around?JoshMuller, founder of Maple Creek Coaching, shares how the Entrepreneurial Operating System (EOS) helped him break free from burnout, delegate effectively, and transform his company. Josh and Steve dive into the dangers of overworking, the power of curiosity, and the importance of authentic networking and maintaining relationships

House Bill 159 proposes the ManufacturingTechnologies Assistance Grant Program (MTAP) to help Ohiomanufacturers boost productivity, efficiency, and competitiveness while ensuring small and mid-sizedbusinesses have access to vital resources. In this recording from the Akron-Canton Advocacy Alliancebriefing session, State Representative Nick Santucci and key stakeholders discuss the bill’s impact on thestate’s manufacturing industry and answer audience questions about what it could mean for the future ofOhio business.

What does it take to be a leader who not only drives results but also builds resilience and wellbeing into the workplace? Christine Williams, Associate Vice President of Immersive Leadership at United Way of Summit& Medina, and John Ropar, longtime counselor and therapist, sit down with us to share their perspectives on leadership, growth, and mental health. Together, they explore how immersive leadership programs can equip professionals to lead with empathy, and why caring for mental wellbeing is key to creating stronger teams and communities.

To Dominique Waters, sneakers are more than fashion—they’re a bridge to science, self-discovery, and community change. The Akron Sneaker Academy founder shares how his path from luxury fashion to youth mentorship is using sneaker culture to spark interest in STEM, connect students to Akron’s history and polymer industry ties, and inspire the next generation to dream bigger.

What does it take to spark real change in a city’s core? In this episode of Dreamers, Drivers, Doers, newly appointed Downtown Akron Development Corporation Executive Director Christopher Hardesty shares his vision for revitalizing downtown Akron. From transforming historic buildings into housing to reshaping public perceptions of safety and walkability, Chris discusses the power of partnerships, capital investment, and inclusive planning. He also highlights key collaborations with groups like Elevate Greater Akron and the University of Akron to drive momentum and make downtown a place where people want to live, work, and thrive

What if the key to Akron’s future workforce is sitting in your office right now... as an intern? In this episode of Dreamers, Drivers, Doers, Elizabeth Bartz, President and CEO of State and Federal Communications, shares how a well-designed internship program can do more than just support young professionals—it can fuel long-term economic growth and keep top talent rooted in the region. From hosting future lawyers to welcoming visits from presidents, her stories show the real impact internships can have on individuals and communities alike.

What actually gets decided in Columbus and D.C.—and how does it affect your business? In this episode of Dreamers, Drivers, Doers, Steve Millard talks with John Rizzo, VP of the Akron Canton Advocacy Alliance, for a deep dive into Ohio’s newly passed state operating budget and the federal reconciliation bill. From expanded tax credits and workforce programs to economic development tools and line-item vetoes and next steps, John breaks down what’s in the budgets, what they mean for your bottom line, and how local businesses can influence future policy.

Turning polymers into startups isn’t easy—but Akron is making it faster, smarter, and more collaborative. In this episode, Steve Millard talks with Nick Glavan of Bounce Innovation Hub aboutSynthe6,a new accelerator built to help materials science founders move from breakthrough ideas to real-world impact. With funding, expert mentorship, and connections to the Polymer Industry Cluster, Synthe6 is redefining what’s possible in Northeast Ohio. Applications are open through July 31 at bouncehub.org/synthe6.

As workforce needs continue to evolve across Ohio, the Ohio TechCred program remains a critical tool for helping employers close skill gaps and invest in their teams. In this episode, Jean Barbato, Senior Manager of the Manufacturing Sector Partnership at ConxusNEO, explains how businesses can take advantage of TechCred to receive up to $2,000 per employee for tech-focused credentials—up to $180,000 annually. With the July application window now open, this conversation is a timely look at how Northeast Ohio organizations can use TechCred to grow their workforce, retain talent, and remain competitive in today’s economy.

Downtown Cuyahoga Falls is full of flavor... and not just from the popcorn. Kaylee Piper of the Downtown Cuyahoga Falls Partnership and Brent Vanfossen, owner of Metropolis Popcorn, join Dreamers, Drivers, Doers to talk about the city’s downtown revival. From DORA and the Riverloop Project, to small business growth and 50+ popcorn flavors, hear how local energy, investment, and creativity are transforming the Falls into a must-visit destination.

What do the White House, global trade shows, and Akron’s economic revival have in common? Gregg Cramer. In this episode of Dreamers, Drivers, Doers, Gregg reflects on his 18-year legacy at the Greater Akron Chamber, where he helped launch the “Akron USA” movement and brought global attention and investment to the region. From retaining giants like Goodyear to pitching Akron’s potential overseas, Gregg shares how strategic partnerships, persistence, and long-term vision have shaped the region’s future, and how he’s continuing that work in his new role at Green Harvest Capital.

When Zac Kohl bought his East Akron home for $4,500, he wasn’t just investing in property—he was planting roots in a neighborhood he believed in. Years later, that belief has grown into a movement, with community development, housing restoration, and now adynamic new food hall at the heart of it all in this episode of Dreamers, Drivers, Doers, Zac, Executive Director of The Well CDC, joins Barry Dunaway to talk with Steve Millard about transforming Middlebury through local ownership, economic reinvestment, and restoring pride in place. From teaching neighbors how to care for their homes to creating a rooftop gathering space with purpose, this is a story of what’s possible when people build with a community—not just in one.

What’s holding business leaders back from expanding, innovating, or taking that next big leap? For Chuck Mullen, it often comes down to fear—and he’s here to challenge it. Chuck, Partner and Great Lakes Market Leader at Eide Bailly, joins Steve Millard for a candid conversation on how to lead through uncertainty, navigate mergers, and build trust in a changing world. Drawing from 20+ years in public accounting, Chuck shares what’s stayed the same—and what absolutely hasn’t—when it comes to scaling a business.

As the 2025 Kaulig Companies Championship returns to Firestone Country Club from June 18–22, we’re revisiting a conversation with Don Padgett, Executive Director of the tournament. In this episode, originally aired in 2024, Don and Steve Millard discuss the tournament’s deep roots in Akron, its economic and charitable impact, and what makes it more than just a golf event. Whether you’re a fan of the sport or just looking for a premier summer experience in Greater Akron, this episode offers a behind-the-scenes look at how the championship continues to evolve as a community-wide celebration.

In celebration of Small Business Month, this episode, originally spotlights the woman entrepreneurs building community and driving local impact. Steve Millard talks with Tara Mosley and Joelle Diane Zellman about Women Supporting Women, a vendor event that showcased the power of women-led small businesses in Greater Akron.

In this episode of Dreamers, Drivers, Doers, Greater Akron Chamber President Steve Millard sits down with Frey Canty, owner of The Soulful Vegan, Downtown Akron’s first Black female-owned restaurant. What began as a personal fitness journey and a love for sharing workouts online turned into a powerful pivot—from running a gym to creating plant-based meals that filled a gap in Akron’s dining scene. Frey opens up about the barriers she faced as an entrepreneur, her experience with community support programs like DAP’s Start Downtown and the Western Reserve Community Fund, and the difficult realities of opening a vegan business in a region still warming up to the lifestyle. She shares her belief in meeting people where they are—offering sample tastings, plans for a vegan-friendly food truck, and even blended menu options to bridge dietary divides

In this episode of Dreamers, Drivers, Doers, Greater Akron Chamber President and CEO Steve Millard talks with Tracy Carter, System Director of Government Affairs and Health Policy at Summa Health. Tracy shares her inspiring journey from a young intern seeking mentorship at 18 to becoming a key voice in healthcare policy and advocacy at one of the region’s leading health systems. Tracy discusses the importance of proactive relationships across all levels of government, her fierce advocacy for Medicaid expansion, and the transformative potential of the HatCo acquisition for Summa’s future.

In this episode of Dreamers, Drivers, Doers, Greater Akron Chamber President and CEOSteve Millard sits down with John Williams, President and CEO of the Akron Urban League. As the Akron Urban League approaches its 100th anniversary, John discusses the organization’s enduring legacy and its evolving role in workforce development, youth engagement, and small business support. From safe spaces for teens and esports programs to business incubators and community partnerships, John is focused on building trust, creating opportunity, and positioning the Urban League as a hub for innovation and empowerment.