How can Canada crack the productivity code to secure a prosperous future? Join us for an enlightening conversation with Pedro Antunes, the Chief Economist for the Conference Board of Canada, as he unpacks the pivotal role productivity plays in shaping our nation's economic landscape. He scrutinizes why GDP per hour worked is a crucial metric for income generation and long-term growth, and why enhancing private sector productivity is essential for maintaining robust public services like healthcare and education.

Pedro takes us on a journey through the complexities of the productivity equation. Using concrete examples, he illustrates how higher education and skill levels can lead to substantial income growth. We also uncover the challenges Canada faces with insufficient private investment, exploring how even minor differences in productivity growth rates can have significant long-term economic impacts. Our discussion emphasizes the importance of strategic investments and competitive tax reforms to enhance productivity and fuel economic growth.

In our final segment, we tackle the productivity hurdles that emerged post-2015, including the impacts of oil price collapses, the COVID-19 pandemic, and U.S. tax cuts. We explore the post-pandemic challenges in sectors like utilities, transportation, and construction, and delve into the burgeoning knowledge economy. Pedro offers a forward-looking perspective on revitalizing public transit, addressing labor constraints in construction, and crafting immigration policies to attract the skilled trades necessary for housing development. Tune in to gain a comprehensive understanding of Canada's productivity landscape and the critical steps needed to navigate these multi-faceted issues.

What You’ll Learn:

• The significance of productivity for Canada's long-term prosperity.

• Key drivers of economic productivity and income growth.

• The economic challenges and investment dynamics post-2015.

• Post-pandemic productivity challenges and opportunities.

• The evolving landscape of Canada's knowledge economy.

Podcast Timestamps:

(00:00) – An Introduction to Productivity

(10:52) - Productivity Growth and Investment

(17:15) - Investment Challenges and Solutions

(32:56) - Canada's Post-Pandemic Productivity Challenges

(37:32) – The Role of the Knowledge Economy in Productivity

(47:12) – Through the Looking Glass: The Future of Productivity

More of Pedro:

Pedro Antunes is the Chief Economist for the Conference Board of Canada, where he leads a team responsible for producing economic forecast products and reports on key indicators impacting Canada. Joining the Conference Board in 1991 after working with the Canadian Forecasting Group at the Bank of Canada, Antunes has been a key figure in researching issues such as demographic change, public health care sustainability, and long-term economic growth. He regularly provides expert testimony before parliamentary committees and engages with Canadian leaders, the public, and media on economic issues important to the nation. Recently, he has focused on a report titled Cracking the Productivity Code, which addresses productivity challenges in Canada.

LinkedIn: https://www.linkedin.com/in/pedro-a-22265a2/ 

Mentions:

Cracking the Productivity Code: Charting a New Path to Prosperity

Key Topics Discussed:

Positive Leadership, Productivity, Canadian Economy, Economic Growth, GDP, Healthcare, Education, Labor, Capital Investments, Income Growth, Tax Reforms, Small and Medium-Sized Enterprises, Competitiveness, Knowledge Economy, Interprovincial Trade Barriers, AI, Immigration, Skilled Labor, Canada-US Relations, CEO Success

More of Do Good to Lead Well:

Website: https://craigdowden.com/
LinkedIn: https://www.linkedin.com/in/craigdowden/

In this powerful and inspiring episode of the Do Good to Lead Well podcast, we sit down with Don Romano, CEO of Hyundai Canada, to unpack his revolutionary approach to leadership that reshaped the entire company's culture. Don shares his compelling journey from battling challenging customer and dealer relations to fostering a thriving environment where trust, inclusivity, and open dialogue are the cornerstones of success.

Through captivating stories and key experiences, Don illustrates the power of listening and cultural understanding, drawing from his time in the Middle East to his current initiatives at Hyundai Canada. Learn about "Discussions with Don," an initiative that promotes honest and fear-free communication, and see how this approach has driven both productivity and creativity within the organization. Don's perspective on the delicate balance between being receptive to feedback and managing expectations offers invaluable insights for leaders at all levels.

Lastly, we explore the profound impact of authentic leadership and values alignment. Hear firsthand how Don integrates core values like honesty, integrity, and resilience into the very DNA of Hyundai Canada, and how these principles have spurred business growth and innovation. Don's commitment to diversity, equity, and inclusion (DEI) is not just a corporate mantra but a lived reality that provides a competitive edge and a more engaging workplace. This episode is filled with valuable wisdom for anyone seeking to cultivate a positive, inclusive and high-performing organization.

What You’ll Learn:

• Rebuilding trust through active listening.

• The significance of fostering a psychologically safe environment for driving innovation and performance.

• How authenticity and self-awareness shape effective management.

• Strategies for integrating diversity, equity and inclusion into business practices.

• How inclusivity can transform company culture.

• The importance of aligning organizational values with employee development.

• The balance between being receptive to feedback and managing expectations.

Podcast Timestamps:

(00:00) Rebuilding Trust Through A Listen-First Philosophy

(12:44) Asking Questions: A Key Change Management Skill

(20:03) The Power of Authentic Leadership

(28:00) Diversity, Equity and Inclusion: Driving Forces for Success

(32:57) Core Values Alignment: A Leadership Superpower

(44:07) Leading with Empathy

More of Don:

Don Romano is the President and CEO of Hyundai Canada, a position he has held since January 2014. Under his leadership, Hyundai Canada has risen to become one of the nation's leading automotive brands and the largest mainstream electric vehicle distributor. Romano is recognized for championing initiatives that promote a diverse and inclusive corporate culture, resulting in Hyundai Canada being named a great place to work for five consecutive years and one of the best workplaces for women. The company has also been honored as a five-star Diversity and Inclusion Employer by Human Resources Director. In 2021, Automotive News named Romano a notable champion of diversity. Prior to joining Hyundai, Romano held senior positions at Toyota, Nissan North America, and Mazda Motor Company.

Mentions:

Radical Candor: Be a Kickass Boss Without Losing Your Humanity by Kim Scott

Key Topics Discussed:

Positive Leadership, Building Trust, Open Communication, Organizational Culture, Customer Experience, Active Listening, Receiving Feedback, Authentic Leadership, Values Alignment, Diversity, Equity, Inclusion, Employee Development, Creativity, Positive Work Environment, Psychological Safety, Self-Awareness, Empathy, Adaptability, Career Development, Learning from Mistakes, Fostering Innovation, High-Performance Leaders, Inclusive Organization, CEO Success.

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

How does an award-winning CEO manage the complexities of leading a rapidly evolving business landscape? Join us for part 3 of this special 4-part series where I speak with Kevin Ford, the dynamic CEO of Calian, as we unpack the multifaceted nature of business awareness. Kevin sheds light on the ever-changing nature of geographical markets and the unique conditions affecting publicly traded companies, stressing how crucial it is for leaders to stay informed amidst a constant influx of data.

Transparent and honest communication becomes our next focus, especially during turbulent times. Kevin discusses the significance of creating an environment where information flows freely up and down the hierarchy. He highlights the importance of mental preparedness for unexpected challenges and staying composed and receptive to input during sudden changes. By fostering such a culture, leaders can effectively navigate dynamic situations and build a resilient organizational culture.

We then turn our attention to technological disruptions, particularly cybersecurity and A.I. Kevin emphasizes the necessity of relying on subject matter experts to navigate these complex areas while balancing offense and defense in business strategy. He highlights the importance of recognizing knowledge gaps and assembling teams to cover those blind spots. 

Wrapping up, we set up our final conversation where we explore the role of mindset, emotions, and behaviors that are foundational for being a successful Chief Awareness Officer.

What You’ll Learn:

• The Multifaceted Nature of Business Awareness.

• Effective Communication in Turbulent Times.

• The Vital Role of Mental Preparedness and Composure When Dealing With the Unexpected.

• How to Adapt to Technological Changes.

• The Secrets to Building a Resilient Team and Culture.

• Leveraging Emotional Intelligence to Harness the Power of Experience

Podcast Timestamps:

(00:00) - Understanding the Business Environment

(07:22) – The Necessity of Transparent Communication and Mental Preparedness When Dealing with the Unexpected

(18:28) – The Importance of Stepping Back for Moving Forward

(24:35) – Navigating Technological Disruptions in Business: A.I. and Cybersecurity

(28:33) – Recognizing Your Knowledge Gaps to Address Your Blind Spots

More of Kevin Ford:

Kevin is the President and CEO of Calian Group, a solutions company with services in health, IT, systems engineering, and more. Leading the company since 2015, Kevin focuses on teamwork, integrity, and commitment. As you’ll hear in this series of episodes, he’s aware of how he works with others, affects them, and can improve himself. Kevin is also proud to shine a light on how we can improve our leadership by improving ourselves.

LinkedIn: https://www.linkedin.com/in/kevin-ford-5426948 

Key Topics Discussed:

CEO Mindset, Chief Awareness Officer, Self-Awareness, Positive Leadership, Adaptability, Market Awareness, Proactive Leadership, Publicly Traded Company, Data Influx, Market Conditions, Collective Awareness, Transparent Communication, Turbulent Times, Technological Disruptions, Cybersecurity, Artificial Intelligence, Offense and Defense, Business Strategy, ESG, Climate Change, Governance, Resilience, Mindset, Emotions, Behaviors

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

In today's episode, Craig Dowden has an engaging dialogue with Alan Mulally, former CEO of Ford Motor Company and Boeing Commercial Airplanes. Mulally sheds more light on the "Working Together" management system, the basis of his leadership philosophy which was key in turning around the fortunes of Ford Motor Company. He speaks on his journey from Kansas to how he ended up leading global organizations that sought him out for his unique leadership qualities. 

This exclusive conversation offers considerable insights into the world of leadership, culture development, and the importance of self-awareness. 

Given the opportunity, how would you implement the elements and engage your team to contribute towards and participate in the plan?

What You’ll Learn:

How opportunities teach people to make strategic decisions

The direct, positive effect of employee engagement and satisfaction

Ways to build smart, healthy organizations and phenomenal partnerships

Value creation for stakeholders through inclusivity

The impact of having solid implementation plans that everyone knows

Building emotional resilience among team members

Behaviors to avoid and get authentic insights and feedback from the team

The 5 elements of the working together management system

Dealing with reality in the workplace to come up with a solution

More of Alan:

Alan Mulally is an American aerospace engineer and manufacturing executive. He served as the CEO of Boeing Commercial Airplanes and later as president and CEO of Ford Motor Company. He led the transformation of Ford Motor Company into a top automobile brand. Mulally is credited with turning around both Ford and Boeing during challenging times. He made significant contributions to Boeing projects and was known for his role in the design of the first all-digital flight deck in a commercial aircraft. Mulally was appointed to the Board of Directors of Google in 2014 and inducted into the International Air & Space Hall of Fame in 2015.

LinkedIn: https://www.linkedin.com/in/alan-mulally-29017a130/

Do Good To Lead Well: the Science and Practice of Positive Leadership by Craig Dowden

A Time To Lead - Mastering Your Self…So You Can Master Your World by Craig Dowden

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

In this episode, Alan Mulally, the former CEO of Ford and Boeing and Craig Dowden discuss the five-element of the working together management system and how it focuses on emotion, strength, mindset, the nature of leadership, teamwork and ways to bring authentic leadership qualities to life as a cohesive working unit. The discussion highlights the importance of creating an environment conducive to collaboration and open communication, how to bridge foundational leadership qualities like civility and humility and establishing psychological safety. 

The episode also addresses fundamental questions every leader should consider and strategies for making team members feel a sense of belonging. Throughout, the focus is on inclusive leadership and the impact it has on team development and growth.

How can you use these elements to build a cohesive team, align team values and behaviors, and explore the full potential of leadership qualities within your organization?

What You’ll Learn:

Ways to bring leadership qualities to life through a system of working together as a unit

The importance of creating a working environment that is conducive to working together

How to bridge together the two foundational leadership qualities, civility and humility

The 3 fundamental questions every leader should address

The compelling vision - Comprehensive Strategy and Relentless Implementation

How to make and give others a sense of belonging as the leader

The process of growing one’s leadership capabilities

The power of synergies that arise from self-awareness and awareness of others

The role of a leader’s mindset and its effect on practices and the management system

How inclusive leadership can influence the team’s self-development and growth 

Maximizing human potential and the art of separating tasks from individuals

The process of building good emotional resiliency 

Involving the team in shaping the growth strategy and 

Giving team members the choice to change, improve, participate and do better 

Setting the stage for the team to believe in the vision and strategy

More of Alan:

Alan Mulally is an American aerospace engineer and manufacturing executive. He served as the CEO of Boeing Commercial Airplanes and later as president and CEO of Ford Motor Company. He led the transformation of Ford Motor Company into a top automobile brand. Mulally is credited with turning around both Ford and Boeing during challenging times. He made significant contributions to Boeing projects and was known for his role in the design of the first all-digital flight deck in a commercial aircraft. Mulally was appointed to the Board of Directors of Google in 2014 and inducted into the International Air & Space Hall of Fame in 2015.

LinkedIn: ⁠https://www.linkedin.com/in/alan-mulally-29017a130/⁠

⁠Do Good To Lead Well: the Science and Practice of Positive Leadership by Craig Dowden⁠

⁠A Time To Lead - Mastering Your Self…So You Can Master Your World by Craig Dowden⁠

More of Do Good to Lead Well:

Website: ⁠https://craigdowden.com/⁠

LinkedIn: ⁠https://www.linkedin.com/in/craigdowden/⁠

Named Ottawa’s CEO of the year in 2017, Kevin Ford is the CEO of the Cailan Group, which offers business management services within Advanced Technologies, Health, Learning and IT & Cyber Solutions. They have a long-standing history of financial stability largely due to Kevin’s amazing leadership throughout over 65 consecutive profitable quarters. He has led the company through several acquisition streaks, as well as helped shape Cailan to be the amazingly successful business that it is today. Craig speaks with Kevin about the work that he does for the Cailan Group and how he has shaped the company’s corporate culture and brought them such organic growth. They discuss the practice that he lives by and the radiating impact that cultural integrity has on employees. They speak about the how to push for change gracefully, while focusing on the positive and the value of humor in the everyday workday. Kevin goes into depth into his impactful ideology into how to make the workplace as energetically positive as possible.

What You'll Learn:

1. Kevin’s path to the Cailan Group

2. How to approach cultural integrity

3. Power of values

4. Techniques for pushing for change

5. Tips for finding the positive

6. Power of humor

7. Struggles of non-virtual settings

8. Spirit of energy sharing

Bryce Hoffman is an author, speaker, and strategic management consultant known for his book Red Teaming: How Your Business Can Conquer the Competition by Challenging Everything, which he wrote as the first ever civilian graduate of the US Army Red Team Leader course. He is an active journalist for Forbes and works as an adjunct professor at UC Berkeley. Bryce speaks with Craig about his beliefs in the philosophy of consulting, as well as his deep beliefs around the philosophy of decision making and the true nature of human beings. They also discuss how Bryce was first introduced to the world of Red Teaming and how he was able to finagle his way into the course that really shaped the concepts of his novel. Bryce also discusses his beliefs in business necessities from the importance of open communication to the 5 Whys technique.

What You Will Learn:

1. Meaning of un-consulting

2. Red Teaming and how Bryce broke into the field

3. The 5 Why’s

4. Power of Story

5. Importance of taking action

6. Psychology behind decision-making

John Sicard is the president and CEO of Kinaxis, a supply chain management software that helps with sales and operations planning. Though he has been working for the company for almost two decades, John started as CEO in 2016 and has been a vital force in the revitalization of their supply chain management solutions and company architecture. He is a strong advocate for inclusivity and diversity in the workplace with a special interest in making things accessible for people on the autism spectrum. On the side, John has a passion for creating and producing music. Craig speaks with John about his career path as well as how he is staying motivated during COVID. They speak about the tough work environment that COVID has presented, and the growing importance of creating a positive and joyful work environment. They discuss the important role of a CEO in properly managing tough situations, and techniques of leadership that prioritize the mental health and wellbeing of all of your employees.

What You Will Learn:

1. How to stay physically motivated when staying fit

2. Tips for managing tough situations

3. Techniques to create a positive culture

4. Advice for growing a company

5. Necessity of pursuit of joy

6. The team you lead vs the team you’re on

7. Value of being responsibility for wellbeing

8. Importance of mental health awareness

9. Evolution of supply chain management

Dr. Graham Sher is the CEO of Canadian Blood Services, Canada’s premiere blood, plasma, stem cells, organ and tissues donation service. He has led the company on an amazing multi-year transformational journey. He spearheaded a comprehensive design model redesign to ensure safety, accuracy and modernization of systems. Trained as a physician, Graham has spent the past 23 years in senior administration with a commitment to heart-centered business improvement, especially in the healthcare sector. Outside of his groundbreaking profession, Graham is also a photographer and father. Craig speaks with Graham about the importance of creating a safe environment, especially those working during the unpredictable times of COVID. They go into depth about the necessity of evolving with time and necessity, as well as how to be a leader that considers your employees happiness and safety first.

What You Will Learn:

1. How Canadian Blood Services navigated COVID

2. Importance of creating a safe environment

3. Value of having conversations on uncertainty

4. Leadership style changes when in crisis

5. Leading with heart and mind

6. Impact of challenging circumstances on workplace

7. Importance of always being willing to accept advice

Michael Garrity is a 15-year veteran of the financial technology industry and the CEO of Financeit, a platform that enables small businesses to offer consumer-financing anytime. It is becoming one of the fastest growing sales finance platforms in North America. As a Goldman Sachs backed leader in the POS industry, Michael is devoted to driving growth in business-innovating services. Craig and Michael speak about Michael’s path in the industry, how to develop a strong work culture and how to create a supportive and mental health positive community within a post-COVID office.

What You Will Learn:

1. Michael’s path to founding Financeit

2. How Financeit was acquired

3. Tips for working within a culture of transparency

4. Variety of beliefs in cameras on/off in work meetings

5. Benefit of prioritizing people’s health and safety

6. How to handle the resignation wave

7. Impact of government money and social support in resignations

8. Tips for thoughtful leadership

This week's featured author interview is with the world's premier expert on women's leadership as cited by Forbes, Sally Helgeson. Sally's work has brought the conversation of inclusion to the business space. This conversation dives into the habits and behaviors that are most likely to get in the way of women progressing in their career, unpacking your unconscious bias, and behaviors leaders can implement to create a more inclusive environment. Sally Helgesen is an internationally best-selling author, speaker and leadership coach. She has been named by Thinker’s 50 as one of the world’s top 20 coaches and ranked number 6 among the world’s thought leaders by Global Gurus. Sally’s most recent book, How Women Rise, co-authored with legendary executive coach Marshall Goldsmith, examines the behaviors most likely to get in the way of successful women.

Mentions:

https://sallyhelgesen.com

This week Doug Contant joins Craig on the Do Good To Lead Well podcast. The two talk through the qualities that make up a resilient leader to build a strong foundation for success in times of crisis. Douglas R. Conant is an internationally renowned business leader, New York Times and Wall Street Journal bestselling author, keynote speaker, and social media influencer with over 40 years of leadership experience at world-class global companies. For the past 20 years of his leadership journey, he has honed his leadership craft at the most senior levels. In 2011, he founded ConantLeadership: a mission-driven community of leaders and learners who are championing leadership that works in the 21st century.

What You Will Learn:

1. How empathy plays into resilient leadership

2. Tips for building connection and camaraderie into your business's culture

3. How to cocreate a sense of purpose

4. Leading by listening

Mentions:

https://conantleadership.com/about/doug-conant/

Unlock the secrets to effective leadership with insights from Adam Bryant, author of "The Leap to Leader" and "The CEO Test." Gain invaluable wisdom on making the critical internal mindset shift that sets great leaders apart. Discover how to prepare mentally for leadership roles and master the art of navigating complex conversations without a fixed playbook. With over 650 CEO interviews under his belt, Adam brings rich, practical strategies to elevate your leadership journey.

In this episode, we dive deep into the realm of self-awareness and the fundamental motivations behind effective leadership. Adam articulates that true leadership is driven by a desire to serve the organization and its people, rather than solely pursuing power or wealth. We also examine the pressures that come with higher leadership positions and the necessity of understanding your 'why' to navigate these challenges effectively.

Our discussion further explores the art of delegation and its pivotal role in leadership, particularly during turbulent times. Adam shares insights on balancing micromanagement with delegation to foster team growth and development. We address the critical importance of relationship-building, both with peers and within a matrix organization, and the unparalleled significance of listening. By the end of our conversation, you'll walk away with practical strategies and heartfelt advice to elevate your leadership journey, ensuring you lead with positivity and lasting impact.

What You’ll Learn:

• Understand the critical internal mindset shift that sets great leaders apart.

• Discover why true leadership is driven by the desire to serve others rather than serve yourself.

• Learn how to balance micromanagement with empowering your team, especially in turbulent times.

• Gain insights on handling career stagnation and making informed, balanced career decisions.

• Learn the importance of assertiveness, clear communication, and building peer relationships for career advancement.

• Discover how improving your listening skills can exponentially enhance your leadership effectiveness.

Podcast Timestamps:

(00:00) – Lessons Learned From Over 650 CEO Interviews

(12:20) – The Crucial Role of Self-Awareness in Maximizing Our Leadership Impact

(25:17) - The Importance of Delegation

(28:45) - Empowering Leadership Through Delegation and Coaching

(34:02) - Navigating Career Challenges with Insight

(46:27) – Why You Need to Build Better Relationships with Your Peers?

(49:36) - The Power of Listening

Key Topics Discussed:

Positive Leadership, Leadership Excellence, Self-Awareness, Delegation, Coaching, Building Relationships, Effective Communication, Active Listening, Talent Development, Career Management, Career Mobility, Assertiveness, Job Interviews, Matrix Organization, Gratitude, Continuous Learning, Joy of Leading, CEO Success

More of Do Good to Lead Well:

Website: https://craigdowden.com/
LinkedIn: https://www.linkedin.com/in/craigdowden/

While we cannot get far without our physical health, it is often overlooked in conversations about leadership excellence, especially when it comes to hard-driving executives. In many circles, it is almost seen as a badge of honor to push ourselves to the brink. However, scientific and anecdotal evidence strongly questions that assumption. Is there a healthier and more effective way?

Join me for Part 2 of this engaging 4-part series as we welcome back Kevin Ford, CEO of Calian, to share his compelling journey and insights into the critical role of physical health in leadership. Kevin opens up about his own harrowing experience, shedding light on how neglecting his own personal well-being almost cost him his life. We discuss the often-overlooked importance of incorporating health metrics into leadership evaluations, promoting a culture where self-care is encouraged and valued as much as any other leadership trait.

Why aren't leaders asking the right questions about their health? Together with Kevin, we tackle the pressing need for leaders to dig deeper into their genetic history and make informed health decisions. By understanding and managing their physical and mental energy, leaders can better navigate the demands of their roles while fostering a more positive organizational culture. We dive into the significance of self-awareness and the bravery required to admit when one is not performing at their best, physically or mentally. This conversation is packed with actionable advice on how leaders can cultivate a thoughtful and intentional approach to their health and well-being so they can transform their organizations in the process.

What You’ll Learn:

• Self-Care as a Leadership Strategy.

• Proactive Health Management: Understanding Your Genetic History.

• How to Cultivate a Culture of Open Communication and Emotional Honesty. 

• Why You Need to Monitor Your Energy: A leader's energy and self-awareness significantly impact organizational culture.

• Adaptability as a Vital Skill for Leadership Success.

Podcast Timestamps:

(00:00) – Why is Physical Health So Often Overlooked When it Comes to Leadership Excellence?

(09:45) – What are the Right KPIs When It Comes to Our Physical and Mental Health?

(13:39) – Energy Management: How You’re Feeling Impacts How You’re Performing

(19:53) – Bringing Conversations About Mental Health into the Open

(24:13) – Your Company Culture Reflects Your Energy

More of Kevin Ford:

Kevin is the President and CEO of Calian Group, a solutions company with services in health, IT, systems engineering, and more. Leading the company since 2015, Kevin focuses on teamwork, integrity, and commitment. As you’ll hear in this series of episodes, he’s aware of how he works with others, affects them, and can improve himself. Kevin is also proud to shine a light on how we can improve our leadership by improving ourselves.

LinkedIn: https://www.linkedin.com/in/kevin-ford-5426948 

Key Topics Discussed:

CEO Mindset, Chief Awareness Officer, Self-Awareness, Positive Leadership, Physical Health, Mental Health, Well-being, Self-care, Health Metrics, Performance Indicators, Stress, Demanding Roles, Proactive, Preventative Health, Energy Management, Empathy, Open Communication, Emotional Honesty, Human Connection, Company Culture, Adaptability, Hybrid Work Environments, Nurturing

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

Ozan Varol is a rocket scientist turned award-winning professor and author dedicated to helping people reimagine the status quo. Rocket scientists have a specifically unique mindset and worldview that helps them succeed and Ozan's experience sparked the realization in him that with the right tools, the everyday person could leverage this way of thinking to take giant leaps. Ozan has been called a “true original” by Adam Grant and dubbed a “superhero” by Dan Pink. His work has been described as “must read” by Susan Cain and featured in the Wall Street Journal, Time, BBC, CNN, Fast Company, Washington Post, and more. Giant leaps in recent years are often attributed to the triumph of technology, but really the triumph is within the mindset that the impossible is possible. This week's episode discusses in depth the mindset changes needed to improve your problem solving, decision making, approaches to failure and more. Craig Dowden invites Ozan Varol to share what it means to think like a rocket scientist and practical ways to put this into use.

What You Will Learn:

1. What is Ozan's Scientific Method Mindset?

2. Living life as a series of hypothesis and trials

3. The importance of bringing an outsider into the conversation

4. Lean into uncertainty

5. All breakthroughs happen in uncertain times

6. Learn fast

Mentions:

https://ozanvarol.com

Mental health has been at the forefront of the workplace culture discussion the last few years and managing anxiety and stress is a top priority among the generation entering the workforce. The more we talk about it the more we can find solutions. Chester Elton joins Do Good To Lead Well this week to share his perspective on mental health practices and to ultimately normalize the conversation in the workplace. When you're in that dark place by yourself, it is dangerous. Reach out and find an ally. You are never alone. Chester Elton is the #4 leadership expert in the world and #2 among the world's top organizational culture experts. He brings world-class energy, insight, and passion to the conversation while maintaining a mindset of empathy and gratitude. Chester Elton has spent two decades helping clients engage their employees to execute on strategy, vision, and values. In his provocative and inspiring speeches, the #1 bestselling leadership author provides real solutions to leaders looking to manage change, drive innovation, and lead a multi-generational workforce. Elton’s work is supported by research with more than 1 million working adults, revealing the proven secrets behind high-performance cultures and teams.

What You Will Learn:

1. Empathy is the foundational piece to leadership

2. How to work together as a team to lift each other up

3. Over $60B in productivity is lost in America alone if anxiety and mental health is not discussed in the workplace

4. Navigating and protecting a strong culture in a remote work environment and how to improve if needed

5. How do we exhibit positive leadership and positive organizations

6. Leading with gratitude

Mentions:

https://chesterelton.com

How can you foster curiosity in your workplace and community? How can curiosity improve your relationships? In this episode, Francesca Gino answers these questions and more.

What You’ll Learn:

• How mistakes can be turned into successes through curiosity.

• Why it pays to break the rules.

• How to keep curiosity high over time.

• The importance of broadening your perspective by asking more questions.

• Why you need to start engaging with ideas that make you uncomfortable.

• How to foster conversational receptiveness.

  
  

Who is Francesca?

Dr. Gino is an award-winning researcher from Harvard Business School. She focuses on why people make the decisions they do and how people can have more productive, creative, and fulfilling lives. Her book, Rebel Talent: Why it Pays to Break the Rules highlights how curiosity can change the workplace for the better.

Francesca has been honored as one of the world's top 40 business professors under 40, and as one of the world's 50 most influential management thinkers by Thinkers 50. She's been featured in The Economist, the New York Times, Newsweek, Scientific American, Psychology Today, and NPR.

Mentions:

Conversational Receptiveness: Expressing Engagement with Opposing Views - Article - Faculty & Research - Harvard Business School https://www.hbs.edu/faculty/Pages/item.aspx?num=58026 

Follow Francesca:

LinkedIn: https://www.linkedin.com/in/francescagino/

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

A question we routinely ask in this podcast series is “What does it take to be a highly effective leader?” Join me as I deeply explore this question with Kevin Ford, CEO of Calian over a special 4-part series. 

In particular, Kevin and I unpack an idea that profoundly resonates with each of us; the Chief Awareness Officer. We both agree that awareness is the most foundational and critical element of leadership excellence, especially when it comes to the Corner Office.

In this opening episode, Kevin and I introduce the idea of a Chief Awareness Officer. We also draw on the power of vulnerability and transparency in leadership, as Kevin reflects on his journey through major companies like IBM. Learn how admitting you don't have all the answers can foster a culture of curiosity and collaborative problem-solving, ultimately enhancing collective awareness and informed decision-making. We'll also explore how to harmonize hard metrics with the human elements, like body language and energy, to lead more effectively. 

This 4-part series is a must-listen for anyone aiming to cultivate a daily practice of awareness, ensuring your organization remains resilient and successful amidst constant evolution and disruption.

What You’ll Learn:

• Dive into the concept of a Chief Awareness Officer and why it is so important to executive excellence.

• Understand the multifaceted nature of awareness.

• Explore the importance of vulnerability and transparency in building awareness as a leader.

• Learn how collaborative problem-solving enhances collective awareness.

• Discover the critical importance of balancing hard metrics with human elements when it comes to maximizing long-term performance.

• Understand the necessity of continuous curiosity and learning for personal and organizational success.

Podcast Timestamps:

(00:00) – Why the Best CEOs Take on the Role of Chief Awareness Officer

(09:50) - The Benefit of Not Having All of the Answers for You and Your Organization

(16:34) – The Best KPIs Include the Human Element

(21:33) – Looking Ahead for What’s to Come In this Special 4-Part Series

More of Kevin Ford:

Kevin is the President and CEO of Calian Group, a solutions company with services in health, IT, systems engineering, and more. Leading the company since 2015, Kevin focuses on teamwork, integrity, and commitment. As you’ll hear in this series of episodes, he’s aware of how he works with others, affects them, and can improve himself. Kevin is also proud to shine a light on how we can improve our leadership by improving ourselves.

LinkedIn: https://www.linkedin.com/in/kevin-ford-5426948 

Key Topics Discussed:

CEO Mindset, Chief Awareness Officer, Self-Awareness, Positive Leadership, Effective Leadership, Organizational Dynamics, Market Insights, Vulnerability, Transparency, Problem-solving, Learning, Adaptation, Resilience, Organizational Success, Authentic Leadership, Adaptability, Confidence, Resilience, Overcome Obstacles

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

Today is a very special day in the Do Good to Lead Well universe! The podcast officially turns 100. It is hard to imagine how far we have traveled together in a very short time. It is impossible to do justice to the amazing conversations we have shared together.

To mark this very special occasion, I curated some of the most inspiring and thought-provoking insights shared by the CEOs, bestselling authors, and TED speakers I have spoken with over the past 2 years. I picked the clips that attendees most commented on during or after the live broadcast.

My goal on putting this episode together was to provide a masterclass on self-leadership. After sharing these powerful clips, I’ll provide my commentary, linking the threads together and connecting them with past guests.

At the close of the episode, the tables are turned as Alan Mulally, the former CEO of Ford Motor Company and my collaborator on my latest book, asks me a question or two. I hope you enjoy this extended episode as much as I did putting it together.

What You’ll Learn:

• Why we need to manage things and lead people.

• How radical respect is the foundation of leadership effectiveness.

• Why the best leaders focus on continuous improvement.

• How to better manage our egos

• Delegation allows us to scale ourselves as leaders and uplevel our team members.

• Ways to create an inclusive environment.

• How to maximize personal accountability

• Navigating conflict and leading with courage

• Building resilience 

• Mastering authentic leadership

Podcast Timestamps:

(00:00) - A Heartfelt Thank You

(07:11) - Manage Things, Lead People with Stephen M.R. Covey (Bestselling Author of Trust & Inspire and The Speed of Trust)

(13:27) - Radical Respect: A Foundation for Positive Leadership with Kim Scott (Bestselling Author of Radical Respect and Radical Candor)

(17:27) - What Do I Need to Do to Be Better? With Dr. Lisa Calder (CEO, Canadian Medical Protective Association)

(22:21) - Humility Is The New Smart with Ed Hess (Bestselling Author + Professor Emeritus, Darden)

(27:01) - Unleashing the Power of Your Team with Sue Hutchison (President and CEO of Equifax Canada)

(31:45) - The Power of Curiosity and Asking Questions with Tracey Black (Former CEO of Payments Canada)

(35:38) - Give Things Away to Scale Yourself with Adam Bryant (Bestselling Author of The Leap to Leader and The Corner Office)

(40:35) - Truly Creating an Inclusive Environment with Sally Helegesen (Bestselling Author of Rising Together and How Women Rise)

(44:54) - How to Leverage the Upsides of Conflict with Matt Abrahams (Bestselling author of Think Faster, Talk Smarter)

(51:32) - Leading with Courage with Doug Conant (Bestselling Author of The Blue Print + former CEO of Campbell Soup Company)

(57:22) - The Maniac Pledge: A Mantra for Personal Accountability with Garry Ridge (Bestselling author + former Chairman and CEO WD-40 Company)

(1:02:57) - Self-Compassion: An Underdeveloped leadership and life skill with Kristin Neff (Bestselling author and pioneering researcher)

(1:08:35) - What Is Authentic Leadership? with Alan Mulally (Former CEO of Ford Motor Company)

Key Topics Discussed:

Positive Leadership, Managing Emotions, Emotional Intelligence, Mindset, Humility, Learning Moments, Asking Questions, Seeking Feedback, Resilience, Empathy, Accountability, Inclusivity, Delegation, Coaching, Curiosity, Active Listening, Leading with Courage, Vulnerability, Values, Productivity, Self-Discovery, Self-Leadership, CEO Success

More of Do Good to Lead Well:

Website: https://craigdowden.com/
LinkedIn: https://www.linkedin.com/in/craigdowden/

Do you think that asking for help is a leadership superpower? Join us as we sit down with Justine Hendricks, President and CEO of FCC, to answer this thought-provoking question and many others over the course of our discussion.

We start by examining the importance of curiosity, particularly for CEOs who must navigate complex crises and uncharted territories. Justine shares her thoughts on maintaining an open mind and understanding different perspectives before jumping to solutions. Additionally, we discuss the critical role of communication and accessibility in leadership, emphasizing how these qualities help leaders adapt to today's dynamic environment.

Justine takes us through the evolving workplace culture, emphasizing how humility and the willingness to ask for help have become essential strengths. Reflecting on significant events like George Floyd, she illustrates the profound impact of observation and reflection in addressing the root causes of crises. We delve into the emotional aspects of organizational transformation, highlighting how clear communication and linking changes to the company’s mission can build trust and resilience among employees.

Finally, we explore the critical roles of authenticity and active listening in leadership. Justine shares her thoughts on the importance of balancing being true to oneself with maintaining awareness of the surrounding environment. We stress the importance of setting boundaries, celebrating small wins, and prioritizing well-being to cultivate a supportive and sustainable leadership approach. This episode offers a rich tapestry of insights, personal anecdotes, and actionable advice for anyone looking to enhance their leadership journey.

What You’ll Learn:

• The indispensable role of curiosity in CEO success

• Embracing vulnerability and the strength in asking for help

• Managing the emotional landscape of organizational transformation

• Authenticity as a cornerstone of genuine human connection

• The underestimated power of active listening

• Prioritizing well-being for sustained leadership effectiveness

Podcast Timestamps:

(00:00) – What Are the Essential Leadership Qualities?

(13:10) - The Power of Asking for Help

(21:43) - Navigating Transformation and Challenge

(34:20) - The Role of Authenticity in Strong Leadership

(39:55) – The Importance of Active Listening in Leadership Excellence

(46:23) - Prioritizing Well-Being in Leadership

More of Justine:

Justine Hendricks is the President and CEO of FCC, a Canadian federal crown corporation which offers financing, insurance, software, and more to Canada’s agriculture industry. With previous experience at RBC and Export Development Canada, Kristine has a wealth of knowledge to offer when it comes to building, leading, and empowering successful teams in business. She's a member of the University of Ottawa Board of Governors and currently sits on their Audit Committee. She earned an MBA from the University of Ottawa and a bachelor's degree from Carleton University.

LinkedIn: https://www.linkedin.com/in/justine-hendricks-ab82664/

Key Topics Discussed:

Leadership, Effective Leadership, Curiosity, Open-mindedness, Communication, Navigating Uncertainty, Crisis Management, Workplace Culture, Humility, Vulnerability, Asking for Help, Human Connection, Organizational Transformation, Authenticity, Active Listening, Well-being, Setting Boundaries, CEO Success

More of Do Good to Lead Well:

Website: https://craigdowden.com/
LinkedIn: https://www.linkedin.com/in/craigdowden/

What if the secret to successful leadership lies not in expertise but in empathy and purpose? Join us as we sit down with Dr. Lisa Calder, CEO of the Canadian Medical Protective Association, to uncover what it truly takes to lead with impact in today's fast-paced world. Dr. Calder, who brings a wealth of experience from her background as an emergency physician, shares her unique insights on synthesizing dynamic information and leveraging generalist skills to build and optimize expert teams, all while managing ego and understanding one's purpose.

Explore the essence of intentional reflection in elevating your leadership practice. Dr. Calder shares practical strategies like the "five whys," mind mapping, and the use of a color-coded calendar to align professional and personal goals. These tools and strategies offer a roadmap for maintaining balance and focus in a demanding environment.

Dr. Calder shares her personal wellness journey, emphasizing the importance of intentional energy management, authenticity, and vulnerability. We discuss how these qualities foster a supportive organizational culture and normalize mental health, setting clear boundaries for disconnecting from work. By role modeling healthy behaviors and embedding wellness practices into daily routines, leaders can significantly enhance both personal and organizational well-being. Tune in to discover actionable strategies for leading with empathy and resilience.

What You’ll Learn:

• Don’t aim to be the smartest person in the room: Be the best leader in the room

• The value of generalist skills for 21st-century leadership

• Manage our egos to manage our success

• Why you need to know where you spend your time

• The keys to effectively managing your energy

• The parallels between sports leadership and building a peak performance company

• How to instill EDI into the fabric of your organization

Podcast Timestamps:

(00:00) Keys to Successful Leadership

(09:56) The Power of Reflection and Time Management for Leaders

(22:37) Why the Best Leaders Care About Empathy

(29:54) Fostering Resilience in Organizations

(35:53) Promoting Wellness and Well-Being

(41:02) Authenticity and Vulnerability: A Dynamic Duo for Leadership Excellence

(47:15) EDI and the Need to Focus on Continuous Improvement

More of Lisa:

Dr. Lisa Calder is a distinguished healthcare leader, emergency physician, and researcher with a demonstrated history of working in hospital and healthcare settings. She excels in leveraging analytics to drive data-informed improvements in clinical care, with expertise in clinical research, patient safety, quality improvement, and medico-legal data analysis. As a collaborator, innovator, and team builder, Dr. Calder works across various departments within the CMPA and with healthcare stakeholders to enhance care safety through research. She is renowned for her dynamic teaching and presenting style, having received numerous awards for her contributions. Dr. Calder has published over 80 research papers, significantly advancing the CMPA's research profile in patient safety, obstetrical care, surgical care, and risk management.

LinkedIn: https://www.linkedin.com/in/lisa-calder-8aa9b441/

Key Topics Discussed:

Empathy, Purpose, Canadian Medical Protective Association, Managing Expert Teams, Managing our Ego, Effective Time Management, Reflection, Intentional Leadership, Coaching, Mind Mapping, Maintaining Balance, Focus, Emotional Intelligence, Wellness, Vulnerability, Mental Health, Energy Management, Authenticity, Organizational Culture, Meditation, Self-Awareness, Energy-Draining Activities, Mental Health Stigma, Boundaries, Role Modeling, Equity, Diversity, Inclusion, Continuous Improvement, CEO Success

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

Is the traditional office becoming a thing of the past? In this episode, we sit down with Nick Bloom, Stanford professor and LinkedIn’s Top Voice on Remote Work, to uncover the transformative shifts in our work models that accelerated throughout the pandemic. With two decades of research behind him, Nick provides an in-depth look at how technology has revolutionized remote and hybrid work environments. We explore the rising popularity of hybrid work models, the slowdown of the return-to-office movement, and practical advice for executives and managers navigating this new terrain.

Discover how different organizations are uniquely adapting to remote work, from consulting firms to call centers. Nick shares valuable insights on how to balance flexibility with performance and the profound benefits of remote work. We dive into the importance of tailored approaches based on job nature and organizational needs, offering crucial recommendations for both startups and larger companies who are embracing or considering hybrid models. Furthermore, we discuss the challenges of managing hybrid and fully remote teams, and the impact of these models on diversity, equity, and inclusion (DEI) initiatives.

We close out the episode discussing mental health, employee retention, and the economic reshaping due to the "donut effect.” Join us for an enlightening conversation and stay ahead of the curve in the evolving landscape of the future world.

What You’ll Learn:

• The balance between flexibility and performance

• How to tailor hybrid work for various roles and organizations

• The benefits of remote work that equate to an 8% pay raise

• Strategies for integrating successful remote work practices into your organization

• The crucial role of choice and flexibility for mental health

• Solving the mystery of remote onboarding

• The ongoing shifts in workforce dynamics and hiring practices

Podcast Timestamps:

(00:03) - Leading Remote and Hybrid Teams

(10:29) - The Future of Hybrid Work Arrangements

(17:04) - Remote Work Benefits and Considerations

(20:28) - Strategies for Remote Work Integration

(33:06) - Remote Work – Impacts on DEI and Productivity

(43:40) - Mental Health and Remote Onboarding

(52:00) – The Future of (Remote) Work

More of Nick:

Nick Bloom is a professor in the Department of Economics and, by courtesy, at the Stanford Graduate School of Business. He co-directs the Productivity, Innovation and Entrepreneurship program at the National Bureau of Economic Research (NBER) and is a fellow at both the Centre for Economic Performance and the Stanford Institute for Economic Policy Research. Bloom's research focuses on management practices, working with McKinsey & Company and Accenture to gather extensive data and conduct management experiments, and he has extensively studied the impacts of large uncertainty shocks on the U.S. economy. He lives on the Stanford campus with his wife and three children, maintaining a multi-lingual household influenced by his London roots and his Scottish wife.

LinkedIn: https://www.linkedin.com/in/nick-bloom-86b79510b/

Key Topics Discussed:

Remote Work, Hybrid Work, Nick Bloom, Future of Work, Technology Advancements, Managing Work,  Job Satisfaction, Employee Retention, Inclusion, Mental Health, Onboarding, Hiring Practices, Work Dynamics, Productivity, Flexibility, Connectivity

More of Do Good to Lead Well:

Website: https://craigdowden.com/
LinkedIn: https://www.linkedin.com/in/craigdowden/

Have you ever started down a conversational pathway and wish you could turn around and exit stage right? Despite our good intentions, we can find ourselves knee-deep in a complex and challenging situation. Our ‘Speak-First, Think-Later’ culture amplifies the potential risk.

Join me in this month’s solo episode as I unveil a simple yet powerful three-step process, borrowed from an unlikely source—the comedian Craig Ferguson. We probe the depths of when to speak, what to share, and who should deliver the message, turning your communication into a deliberate and effective tool. Discover how asking ourselves these critical questions before speaking can steer us away from potential conversational pitfalls and guide us toward more meaningful interactions.

What You’ll Learn:

• A 3-step reflection process to guide if and how you contribute to crucial conversations

• The importance of asking why you are sharing this message

• The role of timing in effective communication

• Being strategic about the messenger

Podcast Timestamps:

(00:00) Introduction

(01:55) The Importance of Effective Communication

(02:22) Introducing Craig Ferguson's Three-Step Process

(03:25) Question 1: Does This Need to Be Said?

(05:52) Question 2: Does This Need to Be Said by Me?

(09:02) Question 3: Does This Need to Be Said by Me Now?

(10:30) Applying the Three-Step Process in Real Life

(14:16) Conclusion

Key Topics Discussed:

Meaningful Connection, Communication, Open-ended Questions, Self-reflection, Managing Relationships, Navigating Conflict, Emotional Intelligence, Craig Ferguson, Timing, Effective Communication, Actionable Tips, Personal Development

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

Welcome back to the Do Good to Lead Well podcast, where the art and science of communication takes center stage. Join us as we engage with Stanford professor and communication maestro, Matt Abrahams, discussing the secrets unveiled in his best-selling book "Think Faster, Talk Smarter." From the power of open-ended questions to the finesse required for a graceful exit from a conversation, we cover it all and ensure that you walk away with skills that transcend the ordinary, transforming every interaction into a moment of engaging connection. Through a combination of science, neuroscience and applied practice, Matt brings a wealth of knowledge that will sharpen your ability to communicate.

This episode isn't just about mastering the high-stakes world of spontaneous dialogue; it's about the nuances of everyday interactions. Listen in as we explore the underestimated skill of small talk, revealing how to navigate social exchanges with confidence and purpose. Discover the importance of asking open-ended questions, learn the art of exiting conversations without awkwardness, and appreciate the power of listening—skills that transform small talk from a dreaded chore into an opportunity for meaningful connections. Whether you're remote or face-to-face, we've got tips to help you communicate more effectively and engage listeners with greater equity and impact.

Finally, we dive into the soft skills that often go unnoticed but can significantly influence our interactions. Unpack the strengths of introversion and how humor and cultural understanding play pivotal roles in effective communication. We also examine the evolving landscape of digital communication, including the strategic use of emojis and the importance of feedback in building a culture of open dialogue. 

This episode promises to equip you with the tools necessary for becoming a more empathetic and impactful communicator in your personal and professional lives. Tune in, subscribe, and join us on this transformative journey to elevate your communication prowess.

What You’ll Learn:

• How to Conquer the Fear of Impromptu Speaking

• The Strategic Art of Small Talk

• Hybrid Communication: Best Practices

• The Strengths of Introverts for Effective Communication

• Navigating Cultural Nuances

• Using Humor to Create Connection

• Why Empathy is the Key Ingredient to Navigate Conflict

• The Perils and Promise of Emojis

• Effective Feedback Techniques

• Improving Our Communication Is A Lifelong Journey

Podcast Timestamps:

(00:00) – The Power and Promise of Effective Communication

(10:33) - Mastering Small Talk and Impromptu Communication

(17:40) – Equity and Engagement in Communication

(23:24) - Leveraging Lessons from Introversion, Humor, and Cultural Awareness to Elevate Your Impact

(31:55) – Communication Secrets for Navigating Conflict

(45:21) - Effective Use of Emojis and Feedback to Enhance Connection

Key Topics Discussed:

Communication Skills, Small Talk, Hybrid Communication, Humor, Conflict Management, Emojis, Feedback, Virtual Communication, Managing Anxiety, Public Speaking, Active Listening, Empathy, Radical Candor, Improvisation

More of Matt Abrahams:

Matt Abrahams is a renowned expert in communication, celebrated for his dynamic roles as a Stanford University lecturer, author, and podcast host. He teaches strategic communication at Stanford's Graduate School of Business, where he received the prestigious Alumni Teaching Award. As a sought-after keynote speaker and communication consultant, Matt has coached presenters for high-stakes events such as IPO roadshows, TED Talks, and World Economic Forum presentations. He hosts the award-winning podcast "Think Fast, Talk Smart" and has authored books like "Think Faster, Talk Smarter" and "Speaking Up without Freaking Out," which offer practical strategies for confident and effective communication.

Website: https://mattabrahams.com/

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

Ever wrestled with the relentless voice in your head that magnifies every slip-up and whispers doubts at the worst possible moments? I had the privilege of sitting down with Ethan Kross, an acclaimed authority on controlling the conscious mind and the inner mechanisms that govern our self-talk. Together, we dissect the phenomenon of ‘chatter’, those pesky negative thought loops that can ambush our emotional equilibrium. With a blend of personal insights and evidence-based strategies, this episode will you with the arsenal you need to tame these internal foes and lead a more poised, positive life

We start by dissecting some common misunderstandings, shedding light on the importance of balancing emotional expression with solution-focused problem-solving when engaging with our own or other’s personal or professional challenges. Also, learn how to navigate the intricate dance of giving and receiving support with the finesse that builds true connections and effective leadership. 

Next, we delve into the advent of the digital age, which has woven social media so intimately into our lives that it’s become a double-edged sword; capable of slicing through our confidence or defending our sense of community. Later in our conversation, we navigate the intricacies of how these platforms can amplify our internal chatter or, conversely, serve as lifelines of support and understanding. 

Finally, we explore the transformative role of your environment on your mental chatter as we discuss how external factors can become critical allies in your quest for tranquility. From the calming influence of nature to the orderliness of your living and working space, discover how your surroundings can contribute to a more harmonious inner life. Join us for this immersive episode and leave feeling empowered to optimize the emotional tools at your disposal for a life with less chatter and more clarity.

What You’ll Learn:

• The link between emotional and social pain

• The pros and cons of social media in managing our inner monologue

• The transformative role of rituals and structured behavior in managing our chatter

• How to give and receive emotional support

• The answers lie within – why we hold the key to our chatter

Podcast Timestamps:

(00:00) – An Introduction to Chatter

(14:15) - Understanding the Impact of Social Media

(25:45) – The Power of Rituals

(30:01) – How to Effectively Give and Receive Support

(33:07) – Our Environment Shapes Our Chatter

(44:51) –On the Importance of Negative Emotions and the Perils of Toxic Positivity

Key Topics Discussed:

Self-Leadership, Self-Awareness, Negative Thought Spirals, Emotional Well-Being, Rituals, Emotional Expression, Inner Critic, Self-Talk, Mental Mastery, Emotional Intelligence, Emotional Mastery, Resilience, Personal Growth

More of Ethan:

Ethan Kross is a renowned expert on controlling the conscious mind, an award-winning professor, and a bestselling author at the University of Michigan’s top-ranked Psychology Department and Ross School of Business. He investigates how self-talk impacts health, performance, decisions, and relationships. Born and raised in Brooklyn, he graduated magna cum laude from the University of Pennsylvania and earned his PhD in Psychology from Columbia University, followed by a postdoctoral fellowship in social-affective neuroscience. Kross's research is widely published and has garnered significant media attention. He is the author of the national bestseller "Chatter: The Voice in Our Head, Why it Matters and How to Harness It," and resides in Ann Arbor with his family.

LinkedIn: https://www.linkedin.com/in/ekross/ 

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

This month, I reflect on a unique and transformative experience that took me out of my comfort zone: a salmon fishing retreat on a remote river in my home province of Newfoundland and Labrador. Joined by five incredible individuals— Andrew, Enrique, Geoff, Mark, and Pete —we embraced the opportunity to disconnect from our usual routines and engage deeply with one another. Despite the low water levels limiting our fishing time, we made the most of our days by engaging in profound conversations that touched on everything from politics and religion to social issues like homelessness. It was an eye-opening experience that highlighted the power of authentic, values-driven dialogue among highly accomplished individuals.

Listen in as I share the lessons and insights gleaned from this retreat, emphasizing the importance of open and respectful communication even on potentially contentious topics. These five days were a testament to the enriching power of genuine human connections. This episode is not just about the retreat but also about how such experiences can foster personal growth, build strong relationships, and reinforce the core values that drive effective leadership.

What You’ll Learn:

• The immense value of authentic human connection.

• The importance of disconnecting to reconnect with our core values.

• How to have constructive conflict and mutual respect, even on contentious topics.

• Balancing passion with humility: The key ingredients to an engaging conversation and personal growth.

• The power of community and diverse perspectives.

Podcast Timestamps:

(00:00) – Stepping Out of My Comfort Zone

(03:31) - Deep Conversations Among Diverse Individuals

(10:35) – Constructive Disagreement and Mutual Respect

(17:14) - Gratitude for Community and Connection

Key Topics Discussed:

Positive Leadership, Personal Retreat, Newfoundland and Labrador, Transformative Experience, Profound Deep Conversations, Open Dialogue, Respectful Dialogue, Authentic Human Connection, Personal Growth, Effective Leadership, Self-care, Core Values, Diverse Backgrounds, Inspiration, Recharge, Genuine Conversation, CEO Success

More of Do Good to Lead Well:

Website: https://craigdowden.com/
LinkedIn: https://www.linkedin.com/in/craigdowden/

Ever wonder what it takes to create a company culture that not only endures but thrives? Unlock the secrets as Dan Turner, the visionary CEO of Xperigo, pulls back the curtain on fostering a workplace where Mondays are the new Fridays. Throughout our enlightening conversation, Dan shares the ins and outs of nurturing core values that resonate at every level of the organization. He takes us on a tour from the early days of shaping Xperigo’s cultural identity to the present, where recognition systems and performance reviews are steeped in core values and principles. It’s a masterclass in making every employee an indispensable part of the company’s cultural journey.

The episode is filled with strategies for authentically engaging with your team, from heartfelt meet and greets with new hires to championing a culture of support and recognition that turns workplace challenges into opportunities. 

As we cast our gaze to the horizon, Dan reflects on the monumental shift in leadership and corporate ethos over the recent decade. The conversation turns to how the pandemic has catalyzed a departure from archaic command-and-control models towards embracing a more empathetic and trust-centric leadership style. Dan’s experiences and forward-thinking exemplify how a culture of care and authenticity doesn’t just elevate a business—it elevates everyone who comes into contact with it; both inside and outside of the organization. Join us and discover how these cultural shifts can lead to a future where business success and personal fulfillment are not mutually exclusive but interwoven threads of the same fabric.

What You’ll Learn:

• The Essence of a Purpose-Driven Culture

• Practical Steps to Embedding Purpose

• Creating Recognition Systems that Reinforce Core Values

• Consistent Communication: The Key to Community Building

• Culture Drives Peak Performance

• How to Lead with Authenticity and Vulnerability

• Sustaining Culture Wherever You Are

• Embracing Change and Continuous Learning

Podcast Timestamps:

(00:00) The Secrets of an Award-Winning Culture – Practical Insights to Drive Exceptional Engagement

(11:27) Never Stop Learning – The Role of Continuous Improvement to Sustain Excellence.

(20:37) The Power of Employee Feedback

(25:13) Vulnerability and Authenticity – A Dynamic Duo for Leadership Success

(27:51) Nice Guys Don’t Finish Last in Business – They Win the Race

(34:47) How Far Can We Take This? Keep Pushing to Challenge Yourself and Your Team

More of Dan:

Dan Turner is the esteemed President and CEO of Xperigo, a premier provider of customer experience management services in the automotive industry. With over three decades of experience, Dan has honed his skills in strategic planning, business development, and fostering invaluable partnerships. Under his visionary leadership, Xperigo has flourished, earning accolades such as Shell Mobility Partner of the Year and Canada's Most Admired Corporate Culture award, a remarkable achievement reflective of Dan's commitment to excellence. Beyond his professional prowess, Dan is revered for his dedication to cultivating a workplace culture marked by collaboration, empowerment, and continuous improvement, making Xperigo a standout choice for top talent and industry recognition.

LinkedIn: https://www.linkedin.com/in/turnerdan/?originalSubdomain=ca

Key Topics Discussed

Purpose-Driven Culture, Resilience, Employee Recognition, Award-Winning Corporate Culture, Leadership, Empathy, Trust, Fostering Employee Voice, The Power of Vulnerability, Caring Culture

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

This is the inspiring story of Dan Turner, CEO of Xperigo, a company that has been recognized multiple times as being one of Canada’s Most Admired Corporate Cultures. In the first part of this special two- part series, we unpack Dan’s improbable journey from tow truck driver to CEO. It shines a light on the grit, gumption, and the audacious goals that can lead any determined individual from the roadside to the corner office. Dan opens up about the role models that sparked his ambition and the confidence that grew from each small win, providing a blueprint for anyone ready to take the wheel of their career and steer it towards success.

Dan and I dig into the parallels between the leadership qualities forged in the competitive fires of high school sports and how those skills translate seamlessly into guiding teams in a business setting. This episode is a playbook for dreaming big, crafting a winning strategy, and maintaining momentum in the darkest times. Together, we dissect the attributes that propel an individual from the starting line to the finish line, emphasizing the resilience that turns setbacks into setups for greater achievements.

We wrap up our conversation with a candid look at the risks that lead to the greatest rewards and immerse ourselves in how to navigate the choppy waters of leadership during crisis. Our exchange sheds light on the value of authenticity, adaptability and the strength found in teamwork. Dan’s journey is not just a testament to his own success, but a beacon for those yearning to unleash their potential and make the climb from the ground floor to the C-suite.

What You’ll Learn:

• The power of role models

• Why setting small goals is key to achieving big wins

• The mindset needed to overcome self-doubt and set audacious goals

• The role confidence plays in taking risks

• How to celebrate small victories and build unshakable confidence

• The parallels between sports leadership and building a peak performance company

• The importance of adaptability and authenticity in navigating a company through challenging times

Podcast Timestamps:

(00:00) - From Tow Truck Driver to CEO

(08:39) - Celebrating Wins and Building Confidence

(15:18) - Overcoming Setbacks and Finding Motivation

(20:44) - The Power of Leadership and Teamwork

(30:29) - Setting and Achieving Big, Hairy, Audacious Goals (BHAGs)

(39:58) - Taking Big Chances for Big Success

(48:24) – Navigating Crisis Leadership

(52:30) - Embracing Authentic Leadership

More of Dan:

Dan Turner is the esteemed President and CEO of Xperigo, a premier provider of customer experience management services in the automotive industry. With over three decades of experience, Dan has honed his skills in strategic planning, business development, and fostering invaluable partnerships. Under his visionary leadership, Xperigo has flourished, earning accolades such as Shell Mobility Partner of the Year and Canada's Most Admired Corporate Culture award, a remarkable achievement reflective of Dan's commitment to excellence. Beyond his professional prowess, Dan is revered for his dedication to cultivating a workplace culture marked by collaboration, empowerment, and continuous improvement, making Xperigo a standout choice for top talent and industry recognition.

LinkedIn: https://www.linkedin.com/in/turnerdan/?originalSubdomain=ca

Key Topics Discussed:

CEO Mindset, Success, Self-Belief, Grit, Teamwork, Big Goals, Self-Motivation, Navigating Setbacks, Authentic Leadership, Adaptability, Empowerment, Collaboration, Confidence, Resilience, Growth, Overcome Obstacles

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

Today Craig shares valuable insights on mastering our emotions. Emphasizing the importance of understanding emotions as data points, the conversation reveals how emotions, both positive and negative, play a crucial role in our lives by providing essential information about our state of well-being. Craig introduces the concept of 'Affective Labeling' as a powerful strategy for emotionally engaging challenges. He references a study from UCLA involving participants with a phobia of spiders to demonstrate how precisely labeling emotions can significantly reduce stress responses and facilitate closer engagement with fear-inducing situations. The episode underscores the importance of acknowledging and precisely labeling emotions to process them effectively and act constructively, offering listeners a practical approach to better handle their emotional well-being in personal and professional contexts.

What You’ll Learn:

• Affective labeling provides an action plan for addressing emotions. By accurately identifying how you feel, you can determine appropriate steps to align your emotions with your desired state.

• Participants who labeled their emotions more precisely in a study experienced lower stress responses and engaged in more approach behaviors.

• Avoiding or suppressing negative emotions can lead to increased intensity and difficulty in managing them.

Podcast Timestamps:

(00:00) Introduction

(00:35) A Big Thanks to You

(00:58) Mastering Emotions in Today's World

(01:34) Understanding the Value of Emotions

(05:35) The Power of Emotional Labeling

(06:03) UCLA’s Spider Phobia Experiment

(13:03) Applying Emotional Insights to Leadership and Personal Growth

(17:42) Conclusion

Key Topics Discussed:

Affective Labeling in Emotions, Fears, Stress Response and Management, Emotional Awareness, Constructive Approach Behaviors, Positivity, Negativity

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

Have you ever been interested in the field of positive psychology and coaching? Tune into this engaging episode for a captivating journey on the subject with Robert Biswas-Diener, a globally recognized thought leader and researcher. Listen in as Robert shares his extraordinary path, one paved by a childhood shaped by his parents who were top psychologists, to becoming a pioneer in coaching research and practice. His insights challenge us to reconsider our assumptions and approach leadership and life with a renewed perspective. This episode explores the transformative power of coaching and the intricate dance between empathy, questioning, and personal growth.

As we unravel the elements of effective coaching, Robert and I dissect the nuanced art of asking great questions. Learn how to cultivate patience and reflection in decision-making, harness the power of a coaching mindset, and empower the people you care about most at work and at home to find their own solutions. Discover why embracing uncertainty and fostering intellectual humility are the hallmarks of exceptional coaching and leadership. If you’re grappling with imposter syndrome, this discussion offers unconventional insights, including strategies to forge a positive self-view while also recognizing the value and necessity of self-doubt. 

Wrapping up this enlightening episode, we delve into the ethical landscape of coaching within organizations, highlighting the vital role of confidentiality. The conversation also presents strengths-based and resilience-building strategies, providing a roadmap for fostering well-being and performance. 

Whether you’re a seasoned coach, a burgeoning or experienced leader, or simply passionate about personal development, this episode promises to leave you with profound insights and actionable knowledge to elevate your coaching skills and enrich your leadership journey. 

What You’ll Learn:

• Provocative reflections on the ‘conventional wisdom’ of coaching

• The role of intellectual humility in coaching and leadership

• The art of asking the right questions

• The balance of empathy in coaching

• Strategies to combat imposter syndrome

• Navigating the ethical landscape of coaching within organizations

• Why you hold the key to building personal resilience

Podcast Timestamps:

(00:00) - Positive Psychology and Coaching Insights

(09:10) - Elevating our Coaching Practices

(16:36) – Effective Coaching and Asking the Right Questions

(30:08) - Navigating Misconceptions About Empathy and Happiness

(41:24) - Strengths-Based Interventions

(45:12) - Ethical Considerations in Coaching

(51:16) – The Future of Positive Psychology

Key Topics Discussed:

Coaching, Leadership, Personal Growth, Positive Psychology, Intellectual Humility, Empathy, Resilience, Effective Coaching, Coaching Practice, Coaching Mindset, Ethical Coaching, Strengths-Based Interventions, Reflection, Professional Development

More of Robert:

Dr. Robert Biswas-Diener is a well-being researcher and is highly sought-after as a keynote speaker and trainer. He has published over 70 academic articles and chapters on happiness and other positive topics. His research interests include wellbeing, hospitality, leadership, social support, culture, and education. He is also the author of 8 books including the New York Times Bestseller, The Upside of Your Dark Side (2014), and, most recently, Positive Provocation: 25 Questions to Elevate Your Coaching Practice. Dr. Biswas-Diener is widely acknowledged as one of the world's foremost authorities on positive psychology coaching. He is an ICF-certified coach and has trained professionals in his techniques in 24 countries.

LinkedIn: https://www.linkedin.com/in/robert-biswas-diener-a860289/

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

What does it really take to scale your business and leadership while staying true to your culture and values? Cybersecurity expert and CEO of ReachOut Technology, Rick Jordan, joins me, Craig Dowden, to tackle this complex question. Together, we dive deep into Rick's story to understand how a potent mix of leadership, branding and tenacity catapulted his company from a fledgling startup into a publicly traded company without a single penny of outside funding.

The road to success is not a smooth ride. It is filled with setbacks and obstacles, which require more than perseverance to take us through. We must commit to learning the lessons that these experiences provide us. Rick opens up in a very personal way, even to his own surprise, to share some of his most difficult challenges, where he questioned himself and his vision. Rather than let these obstacles defeat him, Rick sees these inevitable moments as ones where we must ‘pay the dummy tax' so we can unlock the invaluable insights gained from those financial or emotional bruises. We also celebrate reframing setbacks into stepping stones, providing a roadmap for listeners to accelerate their growth by understanding and embracing the lessons in their own errors.

We close our conversation with a powerful discussion about how rejection isn't the end of the road; it's just a detour on the path to achievement. The art of turning a 'no' into a 'yes' is something Rick knows very well, as he has done this throughout his entrepreneurial journey, where, through persistence, he has turned an initial refusal into extraordinary opportunity. We explore the necessity of taming one's ego and fostering curiosity in leadership and business to strengthen connections and enhance personal development. This episode is a mix of motivational stories and practical insights, aimed at arming you with the mindset and tools required for overcoming obstacles and cultivating success.

What You’ll Learn:

• Scaling a business with integrity and innovation

• Employee engagement is at the heart of growing a successful company.

• How to make every team member an investor in your shared vision.

• Leveraging the 'dummy tax' we pay to overcome setbacks

• Turning rejections into golden opportunities

Podcast Timestamps:

(00:00) – Introduction and Origin Story – From Start-Up to Publicly Traded Company

(13:52) - Personal Branding and Failure

(24:42) – No Is Not Forever – It Means Not Now

(35:48) - Cultivating Curiosity and Managing our Ego

Key Topics Discussed:

Mindset, Personal Growth, Vulnerability, Successful Founder, Scaling A Business, Leading with Integrity, Tenacity, Entrepreneurial Spirit, Personal Branding, Dealing with Failure/Rejection, Ego, Curiosity, Relationship-Building, Cybersecurity, Ethics, Digital Age, Learning from Mistakes.

More of Rick:

Rick Jordan is a tenacious problem-solver with a passion for hard work and Scotch whiskey. From building his first computer at age 10 to writing Best Buy's B2B sales playbook, Rick's journey is marked by a relentless pursuit of solutions. Raised in the Chicago suburbs, he learned the value of human connection and resilience from his family's struggles. After his father's passing, Rick became the head of the household, working at McDonald's and later at RadioShack, where he earned $30,000 in commissions by spotting system security issues. Today, Rick is the founder of ReachOut, a cybersecurity-focused MSP recognized for its excellence and innovation. As a sought-after speaker and podcast host, Rick continues to inspire and empower entrepreneurs worldwide.

LinkedIn: https://www.linkedin.com/in/mrrickjordan/

More of Do Good to Lead Well:

Website: https://craigdowden.com/
LinkedIn: https://www.linkedin.com/in/craigdowden/

Do you think that humility is a superpower or kryptonite for executives? If you’re like most people, you likely believe the former; being humble will undermine your effectiveness as people will perceive you as weak.

I had the privilege to speak with Urs Koenig, the bestselling author of Radical Humility: Be A Badass Boss and a Good Human. We explored how humility is not just a feel-good quality for leaders. It is foundational to drive exceptional performance; for themselves and for their teams/organizations.

Based on his extensive experience consulting with global companies, we unpack how humility allows us to grow and expand. Contrary to popular belief, Urs shares how humility takes great strength to practice. We also explore several key strategies we can use at an individual, team, and organizational level.

What You'll Learn:

• Common misconceptions about humility.

• Why humility is such an important skill for our personal and professional lives.

• How feedback is the engine that drives peak performance.

• How to create psychological safety in our conversations.

• How to prime conversations for constructive outcomes, even in conflict.

Podcast Timestamps:

(0:00) - Introduction

(4:55) - The Inspiration Behind Radical Humility

(7:48) – What is Humility?

(10:23) – Why Are There Successful Jerks?

(14:29) – Asking for Feedback Takes Strength

(24:49) – Failure As A Driver for Success

(47:50) – The Power of Psychological Safety

Key Topics Discussed:

Humility, Humble Leadership, Meaningful Connection, Asking Questions, Do Good to Lead Well, Asking for Feedback, Curiosity, Psychological Safety, Leadership Success, 360-Feedback

More of Urs:

Urs Koenig is a distinguished figure with a 35-year career spanning UN peacekeeping, NATO command, bestselling authorship, executive coaching, and academia. His keynote speeches emphasize Radical Humility, a vital yet often overlooked leadership trait, offering actionable strategies to drive engagement, self-awareness, and psychological safety within organizations. Urs's practical approach and rich experiences empower leaders to navigate challenges, foster innovation, and unlock their team's full potential for sustainable success in today's fast-paced world.

LinkedIn: https://www.linkedin.com/in/urs-koenig-ab3828/ 

Mentions: Fail Well by Amy Edmonson

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

Have you ever felt like you’re speaking, but nobody is truly listening? This month on Do Good to Lead Well, I bring you the secrets to amplifying your listening skills, inspired by the wisdom shared in the bestselling book, ‘Crucial Conversations’ by Kerry Patterson and their colleagues. As we wave goodbye to March and gear up to tackle the rest of the year, there’s no better skill to polish than the art of active listening. In this episode, we unpack the AMPP model (yes, that is not a spelling mistake), and how it can transform the way you connect with others, solve problems, and foster positive team dynamics. 

In our lives, both personal and professional, the simple yet profound act of listening holds the key to unlocking vast pools of knowledge. I’ll guide you through crafting open-ended questions that invite expansive and enlightening dialogue, steering clear of those that lead to dead-end  ‘yes’ or ‘no’ answers.

You’ll also discover the power of mirroring, a simple yet profound technique that reflects understanding and empathy. You have likely seen it work wonders with infants, and I’ll show you how it can have the same impact on adults in any setting. No guests this time around, just you and me exploring the profound impact of deep listening and how it can lead to more meaningful interactions and outcomes. These strategies are not just theoretical—they’re backed by compelling research and real-world application, ready for you to apply in your daily interactions. Join me on this journey to elevate not only how you listen but how you can make the people you care about feel heard.

What You’ll Learn:

• Why active listening is so important and why so few of us do it effectively.

• The art of strategic questioning and how it deepens relationships and accesses new insights.

• How to employ mirroring to build rapport and show understanding.

• How paraphrasing is the ultimate fail-safe tool to demonstrate active listening.

• How to prime conversations for constructive outcomes, even in conflict.

Podcast Timestamps:

(0:00) - Introduction to the Episode

(2:30) - The Importance of Active Listening and an Overview of the AMPP Model

(5:12) – The Power of Asking Open-Ended Questions

(8:57) - Mirroring in Conversations

(14:29) - The Art of Paraphrasing

(19:45) - Priming the Conversation

(21:55) - Conclusion

Key Topics Discussed:

Active Listening, Engaging Conversation, Meaningful Connection, Communication, Open-ended Questions, Mirroring, Ask Questions, Managing Relationships, Curiosity, Rapport, Empathy, Emotional Intelligence

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

In this special episode of the Do Good to Lead Well podcast, I sit down with Goldy Hyder, the dynamic CEO of the Business Council of Canada, for a riveting exploration of the complexities shaping the Canadian business and leadership landscape. Listen in as Goldy highlights Canada’s fortunate position, endowed with natural resources and strategic trade relationships, against the stark challenges confronting our nation today. From the necessity of driving economic growth to navigating the energy transition and fortifying cybersecurity, Goldy provides an unvarnished look at the factors crucial to preserving Canada’s esteemed place on the global stage.

We then shift our focus to the power of unity as we talk about the Coalition for a Better Future, where diverse voices converge to influence government policy on pressing issues, including long-term economic strategies and the fight against inequality to curb the rise of populism. We share stories of how past crises, like the COVID-19 pandemic, demonstrated the remarkable potential for public and private sectors to come together in times of need, setting a precedent for future success.

Rounding out our conversation, we talk about the indispensable qualities that define today’s visionary leaders. From fostering diversity and innovation to embracing authenticity, the episode showcases how senior leaders have a transformative impact on both individual success and the collective well-being of society.

What You’ll Learn:

• The dual nature of Canada’s current economic situation and how CEOs are tackling imminent threats to our prosperity.

• Why we need to “Elevate the Debate” to drive sustainable and meaningful dialogue to tackle the challenges and opportunities of today and tomorrow.

• The role of the Coalition for a Better Future in influencing government policy towards a cohesive long-term growth strategy.

• The significance of CEO engagement in fostering diversity, inclusion, and innovation.

Podcast Timestamps:

(00:00) - Challenges and Opportunities for Canadian business

(14:08) - Building a Coalition for the Future

(26:22) - Encouraging Civil Discourse and Positive Leadership

(32:07) - CEO Engagement in Diversity, Inclusion and Innovation

(41:29) - The Importance of Authentic Leadership

(46:44) - Embracing Lessons from our Past to Drive A Successful Future

Key Topics Discussed:

Business Council of Canada, Economic Growth, Cybersecurity, Coalition for a Better Future, Energy Transition, Innovation, Diversity and Inclusion, Authentic Leadership, Strategic Unity, Government Policy, Public-Private Sector Synergy, Corporate Social Responsibility.

More of Goldy:

As President and Chief Executive Officer of the Business Council of Canada (BCC), Goldy Hyder represents Canadian business leaders across the country and around the world. The BCC is a non-profit, non-partisan organization whose membership is comprised of more than 170 chief executives and entrepreneurs of Canada’s leading and largest companies. Mr. Hyder works directly with these leaders to develop and promote sensible public policy solutions in support of economic growth, including in the areas of the energy transition, innovation and industrial policy, cybersecurity, supply chain resilience, workforce development, and trade diversification. Mr. Hyder is a regular commentator in Canadian media on business, politics and leadership. He is also the host of the “Speaking of Business” podcast, which features interviews with Canadian innovators, entrepreneurs and business leaders.

LinkedIn: ⁠https://www.linkedin.com/in/goldy-hyder-56813721/⁠ 

Mentions: Coalition for a Better Future: ⁠https://www.canadacoalition.ca/⁠ 

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

Please join me as I welcome David Katz, founder and CEO of Plastic Bank, as we embark on a poignant exploration of how adversity can shape a vision for a better world. During our conversation, David shares the genesis of his social enterprise that’s turning the tide on ocean plastic and poverty. His initiative, which transforms plastic waste into a form of currency, not only cleans up the environment but also offers essential resources to those in need. 

In this deeply personal episode, David opens up about his transformative experiences—witnessing domestic violence, coping with the loss of a child — and how they brought him a profound sense of compassion and gratitude. He thoughtfully discusses the immense freedom that comes with embracing life’s improbabilities and the importance of being present and intentional. Our conversation invites listeners to consider our life’s challenges as catalysts for growth, with a reminder that our very existence is an extraordinary gift. 

We then pivot our focus to the workplace, often a hub of untapped potential, where David challenges us to reimagine it as a sanctuary for self-actualization and authenticity. He also touches on the importance of reframing failure as a vital learning step in our journey to success and how each setback can serve as the groundwork for new beginnings. 

Lastly, we tackle the crucial role of self-love and authenticity in both personal development and the workplace. By fostering a culture that prioritizes self-actualization, we unlock the full potential of our teams and ourselves. We delve into the essence of adopting a yes, and; mindset to innovation and collaboration, and how small acts of acceptance make a world of difference.

What You’ll Learn:

• Insights on compassionate leadership for positive change.

• The importance of cultivating gratitude and courage amidst challenges.

• Tips for creating a workplace that fosters self-actualization and authenticity.

• How to overcome our fear of failure and embrace creativity and learning.

Podcast Timestamps:

(00:00) - Compassionate Leadership for Positive Change

(15:09) – The Transformative Power of Reflecting on Our Life’s Journey

(27:23) - Creating a Culture of Self-Actualization

(33:18) - Overcoming Failure and Embracing Growth

(39:05) – Love as a Verb in Business and in Life

More of David:

David Katz is the Founder and CEO of Plastic Bank - an internationally recognized solution to ocean plastic. His idea has enlivened an opportunity for the world to collect and exchange plastic as a currency. Today, his social enterprise is a global network of over 500 collection communities with more than 36,000 members transcending poverty by saving the ocean from plastic. David’s leadership has helped guide global partners like SC Johnson, Henkel, and more to stop billions of plastic bottles before they reach the ocean.

David has been named one of the world’s most compassionate entrepreneurs. He is the recipient of the United Nations Lighthouse Award for Planetary Health, recipient of the Paris Climate Conference Sustainia Community Award, recipient of the Ernst & Young Lifetime Achievement Award, recipient of The Globe and Mail: Report on Business Magazine’s Changemakers Award, and named the Entrepreneur Organizations, Global Citizen. His humanitarian work has earned him international recognition. David has been featured in hundreds of international news and investigative articles, including BBC, CNN, Time Magazine, Forbes, Fast Company, Business Week, and National Geographic. David can be found at TED.com, is featured in award-winning documentaries and starred in an international reality television show.

LinkedIn: https://www.linkedin.com/in/david-katz-4b66178/

Key Topics Discussed:

Compassionate Leadership, Social Enterprise, Clean Oceans, Self-Discovery, Environmental Action, Entrepreneurial Innovation, Gratitude, Self-Actualization, Vulnerability, Reframing Failure, Love as a Verb, Personal Growth, Self-Love, Courage, Personal Healing, Unconditional Love, Acceptance, Self-Reflection

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

Have you ever looked in the mirror and your reflection does not match how others see you in the world? Have you been in situations where your intentions do not match your impact and it negatively affects your success and relationships? In this engaging episode, bestselling authors Scott Osman and Jacquelyn Lane join me to discuss the essence of coachability. They also discuss the personal pathways that led them to embrace coaching for self-improvement. 

Our conversation unveils the profound impact that a culture of feedback, gratitude, and continuous improvement can have on leaders and their teams. We start by diving deep into what being coachable means and answer critical questions such as how we can select the best coach for our self-development journey. 

We also explore the critical importance of feedback. In particular, Scott and Jacquelyn emphasize how saying thank you is one of the most powerful tools in a leader’s arsenal when it comes to creating a feedback-rich environment. Rather than responding to or challenging the other person’s observation, expressing gratitude is a powerful reinforcing approach to continue receiving the feedback we need to be at our best. The art of receiving feedback becomes a dance, where each step is about maintaining balance between openness and critically reflecting on the insights shared by those around you. 

When the rubber hits the road, accountability and intentional change are the vehicles driving leaders towards their goals. Sharing strategies for aligning daily actions with our core values, we look at how setbacks can be repositioned as growth opportunities, and every sunrise offers a new chance at success. Join us as we narrate transformational tales of leadership and the importance of stakeholder-centered coaching. Whether you’re at the helm of an organization or steering your personal career, this episode is filled with guidance on mastering the art of self-leadership through the impactful process of coaching.

What You’ll Learn:

• Discover the secrets of becoming coachable and finding the right coach • How a culture of feedback combined with a spirit of gratitude can optimize your leadership style.

• Uncover the balance between vulnerability and strength that is key to leadership excellence. • Equip yourself with strategies for eliciting constructive feedback and nurturing growth. • Understand the importance of accountability and intentional change in your daily practice. • Understand Backsliding and Progress in Leadership Development • The Concept of Flourishing Leadership

Podcast Timestamps:

(00:00) - Mastering Self Leadership Through Coaching

(11:02) - Choosing the Right Coach

(24:38) - Importance of Feedback and Gratitude

(32:17) - Accountability and Intentional Change

(38:15) - The Path to Flourishing Leadership

Key Topics Discussed:

Self-leadership, Coachability, Personal Growth, Feedback, Continuous Improvement, Accountability, Intentional Change, Core Values, Leadership Development, Coaching, 360 Assessments, Sustainable Change, Stakeholder-centered Coaching.

More of Scott and Jacquelyn:

Scott’s LinkedIn: https://www.linkedin.com/in/scottosman/

Jacquelyn’s LinkedIn: https://www.linkedin.com/in/jacquelyn-lane/

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

Join us for an eye-opening conversation with Jerry Kaplan, a leading authority in artificial intelligence and a prolific entrepreneur, as we unpack the profound implications of generative A.I. Jerry, an adjunct lecturer at Stanford, dives into his motivations behind his latest book, "Generative Artificial Intelligence: What Everyone Needs to Know," stressing the necessity of understanding this fast-paced field. We dissect what generative A.I. is, the distinctions it holds from previous A.I. waves, and the vast potential it has in reshaping our interactions with technology and society at large.

Throughout our discussion, we explore the seismic shifts generative A.I. is bringing to the job market and the broader workforce. From the evolution of work since the 1800s to contemporary changes, we see how technological advancements have altered job roles—sometimes displacing old ones while creating new opportunities. Generative A.I. stands poised to revolutionize creative and analytical tasks, even in software development, while underscoring the enduring importance of human empathy and personal interaction in a rapidly changing job landscape.

We also delve into the rise of emotionally expressive A.I. and its societal impacts, from elder care to reducing political extremism. Jerry provides valuable insights into the concepts of A.I. hallucination and superintelligence, debunking myths and emphasizing the responsible use of A.I. technologies. Our conversation wraps up with a forward-looking perspective on the future of A.I. and society, highlighting the need to address wealth inequality and ensure the benefits of A.I. are widely distributed, fostering a more equitable and optimistic future.

What You’ll Learn:

• What is Generative A.I.

• How is Generative A.I. different from previous waves of A.I.?

• The seismic disruptions from A.I. in the job market.

• The rise of emotionally expressive AI and its impacts on society.

• The innovative potentials and the ethical challenges we face with Generative A.I.

• The critical importance of empathy in an A.I.-driven world.

Podcast Timestamps:

(00:00) – What is Generative Artificial Intelligence?

(04:56) - Impacts of Generative A.I.

(12:36) - Job Market Shifts Due to Automation

(26:28) - Rise of Emotional A.I. Companions

(41:00) – A.I. Hallucination and A.I. Superintelligence

(52:14) - The Future of A.I. and Society

More of Jerry:

Jerry Kaplan is a distinguished Artificial Intelligence expert, serial entrepreneur, technical innovator, educator, and bestselling author. He holds a PhD in Computer and Information Science from the University of Pennsylvania, specializing in AI, and a BA from the University of Chicago. Kaplan has founded numerous technology startups, two of which became public companies, and has been a key contributor to the development of groundbreaking technologies such as tablet computers, smartphones, online auctions, and social computer games. Currently, he is an Adjunct Lecturer at Stanford University, where he teaches about the social and economic impact of AI. Kaplan's literary contributions include four influential books, with his latest, "Generative Artificial Intelligence: What Everyone Needs to Know," offering a comprehensive exploration of AI's evolving landscape. His work has earned him recognition in major publications and accolades such as the Ernst & Young Emerging Entrepreneur of the Year award.

LinkedIn: https://www.linkedin.com/in/jerry-kaplan/

Key Topics Discussed:

Positive Leadership, Artificial Intelligence, Generative A.I., Automation, Technological Advancements, Workforce Disruption, Emotional A.I., Superintelligence, Wealth Inequality, Responsible Use of Technology, A.I. Hallucination, Future of A.I., Ethics for Artificial Intelligence, Natural Language Processing

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

Ever felt that rush of release after venting your frustrations, only to be engulfed by the same fiery emotions moments later? Although it may come as a surprise, this episode reveals the double-edged sword that is venting. In fact, your well-intended cathartic release might be doing more harm than good, intensifying feelings of anger and perpetuating a victim mentality. Far from being the pressure valve we often consider it to be, unleashing our grievances often fans the flames of negativity. Venting in the echo chambers of social media can be a high-stakes game, and we dissect the reasons why it’s so risky compared to face-to-face interactions. We’ll guide you through the art of transforming the urge to vent into a strategy for empowerment, with a focus on intentionality and cultivating a mindset of curiosity. Your takeaways will include actionable advice for becoming a better communicator and listener, crucial skills for building stronger relationships and leading with empathy. So join us for an episode that’s not just about venting—it’s about transforming our approach to emotional challenges and becoming the leaders we aspire to be.

What You’ll Learn:

• The dark side of venting and its effects on our well-being and those around us.

• How to turn venting into a process of empowerment.

• How to navigate the risks of venting through social media.

• How to transition from a victim mentality to a growth and resilience mindset.

• Evidence-based tips for how to manage our emotions more effectively.

Podcast Timestamps:

(00:19) - The Negative Effects of Venting

(09:31) - Dangers of Social Media Venting

(15:43) - Effective Venting and Listening Dynamics

KEYWORDS

Venting, Emotional Intelligence, Managing Emotions, Emotional Contagion, Social Media, Empowerment, Reframing, Listening, Mindset, Curiosity, Personal Growth, Resilience, Victim Mentality, Effective Communication.

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

The crackle of a starting pistol and the first determined steps into a marathon might seem worlds apart from executive boardrooms, but my guest, Allison Simpson, bridges that gap with a vigor that's as relentless as her running stride. Across 63 marathons and the vast expanse of the Sahara, Allison has mastered the art of endurance, a skill she translates to her role as President and CEO of the Canadian Marketing Association. Our conversation reveals how the tenacity required for long-distance running mirrors the resilience needed for effective leadership. She shares the accidental beginnings of her marathon journey and how those miles under her feet have shaped her professional approach, offering insights that resonate with anyone looking to push their potential both personally and professionally.

Dive into the heart of inclusive leadership where empathy, active listening, and embracing diversity aren't just ideals—they're essential strategies for innovation and success. Celebrating inclusivity isn't just about fairness; it's smart business, with diverse teams often surpassing financial expectations.

Finally, for those emerging leaders listening in, we chart a course through the unpredictable waters of career progression, highlighting the value of transparent communication and the courage to step into roles that might feel just beyond your reach. Allison emphasizes that sometimes the most rewarding paths are the ones least expected. Join us for a candid exploration of the skills and attitudes that constitute the bedrock of successful leadership and carry away strategic advice that will empower anyone looking to make their mark.

What You’ll Learn:

• The symbiosis of personal challenges and professional growth.

• How diversity and empathy act as navigational beacons in today's corporate landscape.

• The secret sauce to fostering a culture of innovation within your team.

• Personal strategies to bolster resilience and maintain a buoyant spirit in the face of adversity.

• Practical advice for emerging leaders on making strides in their career, even when the path seems daunting.

Podcast Timestamps:

(00:00) How Leadership Is Like A Marathon

(10:15) Questioning, Reframing, and Positive Feedback

(18:29) Embracing Fresh Perspectives for Innovation

(28:34) Leveraging the Power of Diversity

(38:22) Active Listening and Building Resilience

(47:33) Charting Your Career Path: The Power of Flexibility

Key Topics Discussed:

Positive Leadership, Endurance, Resilience, Diversity, Empathy, Clear Communication, Career Progression, Inclusivity, Innovation, Personal Growth, Professional Growth, Curiosity, Active Listening, Problem-Solving, Decision-Making, Transparency, Values, Creativity, Productivity, Self-Discovery, Risk-Taking, CEO Success

More of Alison:

Alison is the president and CEO of the Canadian Marketing Association (CMA). Throughout her career, she's held executive marketing roles and served as president of several marketing agencies. Having worked for and with top tier brands, including Holt Renfrew, Rogers Communications, and TMX Group, Alison is a high achiever with plenty of experiences and insights. Prior to joining the CMA, Allison was Chief Marketing Officer and Head of Consumer Business at Key, an innovative, Technology company that has developed the world's first all digital on demand home ownership platform to make home ownership a reality for many. She's a director on several boards, both not for profit and publicly traded. She also serves on the advisory board for the Master of Management Analytics and Artificial Intelligence program at the Smith School of Business. And, of course, she’s highly successful in her time away from work, having run 63 marathons!

LinkedIn: https://www.linkedin.com/in/alisonksimpson/ 

More of Do Good to Lead Well:

Website: https://craigdowden.com/
LinkedIn: https://www.linkedin.com/in/craigdowden/

Could leadership rooted in empathy be the game-changer in today’s diverse, multi-generational workplaces? In this timely episode, I welcome the remarkable father-daughter team, James and Krista White, to explore the pressing topic of anti-racist leadership. In this enlightening discussion, the Whites share the powerful synergy behind their book, a fusion of CEO-level wisdom with a millennial’s fresh take on diversity, equity, and inclusion. The episode highlights how the journey towards a truly inclusive corporate culture involves confronting common pitfalls and embracing Diversity, Equity, and Inclusion as non-negotiable elements that power a company’s heart and soul. James and Krista dissect the unfortunate tendency of sidelining DEI during tough times and advocate for hiring practices that celebrate cultural enhancement rather than mere fit. Our discussion brings to light how a strong DEI focus not only enriches company culture but also fosters innovation and retention, which are integral elements to any organization’s success. As we wrap up this rich dialogue, we examine the strategic roles that Chief Diversity Officers and middle managers play in shaping and maintaining a diverse environment.

What You’ll Learn:

• The inspiration behind James and Krista’s timely book

• Concrete strategies for cultivating empathy among leaders

• The influence of Gen Z on the corporate landscape

• Sustainable DEI practices

• Truly embracing the power of Chief Diversity Officers

• How middle managers can become catalysts for change

Podcast Timestamps:

(00:00) – An Introduction to Anti-Racist Leadership

(11:06) – Empathy: An Essential Building Block for Inclusive Cultures

(22:53) – Sustainable DEI Practices, Including Hiring for Cultural Enhancement, Not Fit

(33:47) – Why Chief Diversity Officers and Middle Managers Are Integral to Long-Term (DEI) Success

(48:31) – Call for Engagement: Be the Change We Wish to See in the World

Key Topics Discussed:

Anti-Racist Leadership, Empathy, Inclusive Workplaces, Gen Z, Corporate Culture, Diversity, Equity, Inclusion, DEI, Hiring Practices, Cultural Enhancement, Chief Diversity Officers, Middle Managers, Sustainable Practices, Human Capital, Engagement, Community Interaction, Transformation, Inspiration

Ever wondered how the greats of our time catapult themselves to the top of their fields? That's the burning question we tackle with the brilliant minds behind the recently released book, "Learned Excellence." Authors Eric Potterat (PhD) and Alan Eagle shed light on the idea that peak performance isn't solely a gift of nature, but a skill that can be learned and developed. Using a hardware-software metaphor, they highlight how our software is vitally important to truly maximize our potential.

During our engaging conversation, the authors illustrate how the world's elite performers consistently align their actions with their core values. As we delve deeper into the idea, you're invited to create your personal values credo, and how such clarity can streamline your decision-making, augment your performance, and serve as a beacon through life's tumultuous journey. 

We also delve into the science and practice of effective goal-setting. Goals are an essential aspect of achieving excellence, as they provide clear direction, keeping us focused and motivated. They act as a roadmap to our destination, enabling us to measure our progress and adjust our strategies accordingly. This way, we can effectively manage our time and resources, and significantly enhance our chances of success.

In our final leg of the episode, we turn the spotlight to the concept of mental toughness, as our guests highlight the transformative potential of embracing failures and nurturing incremental personal growth. They share how to use evidence-informed strategies, from visualization to stress management techniques, which are vital for building resilience. Compelling vignettes of high performers teach us that mental toughness is not just about weathering the storm but thriving within it, guiding listeners on how to achieve a harmonious balance across the spectrum of life's endeavors.

Join us for this riveting exchange that promises to equip you with the tools to chase excellence in your own life’s journey.

What You’ll Learn:

• Debunking the myth that peak performance is born, not made.

• The power of a personal values credo.

• How to balance life’s pillars to foster resilience and build a meaningful legacy.

• The science of effective goal setting.

• Embracing a growth mindset to transform setbacks into success.

• Practical techniques for cultivating mental toughness.

Podcast Timestamps:

(00:00) - Writing the Book on Peak Performance

(05:16) – Success Is All About the Quality of Your Software

(12:25) – Peak Performance Springs From Our Values

(18:22) – The Science and Practice of Goal Setting

(27:53) – Embracing a Growth Mindset

(40:01) - Mental Toughness and its Role in Achieving Excellence

Key Topics Discussed:

Performance, Peak Performance, Learned Excellence, Identity, Values, Skill Enhancement, Authentic Decision-Making, Goal Setting, SMART Goals, Resilience, Legacy, Growth Mindset, Mental Toughness, Stress Management, Adversity Tolerance, Life in Balance, Personal Growth

More of Eric and Alan:

Eric’s LinkedIn: https://www.linkedin.com/in/eric-g-potterat-ph-d-49ab6b93

Alan’s LinkedIn: https://www.linkedin.com/in/alaneagle/

Mentions: Trillion Dollar Coach, Learned Excellence

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

Unlock the transformative power of “Trust & Inspire” leadership with insights from New York Times bestselling author and global thought leader Stephen M. R. Covey. In the latest episode of the Do Good to Lead Well podcast, we explore the seismic shift from the conventional command-and-control approach to one that empowers and elevates your team to new heights. With Covey's storied experience and unbridled passion for positive leadership, we dissect the critical need for leaders to embrace a leadership paradigm rooted in trust and inspiration and the profound impact it can have on an organization's potential.

Throughout our conversation, we challenge the status quo, advocating for a balance between managing things with efficiency and leading people with effectiveness. We reveal how mastering the 'genius of the and' can create environments brimming with purpose, caring, and belonging. By fostering a trust-and-inspire culture, we discuss practical advice on nurturing a vibrant leadership style that resonates even in the complexities of hybrid work environments and remote team management.

Closing our discussion, we underscore the pivotal role of trust in empowering teams, particularly in remote work contexts. Covey imparts practical strategies for fostering a high-trust culture where clarity of expectations and accountability reign supreme. We explore how Microsoft's renaissance under Satya Nadella exemplifies the remarkable impact of trust and inspiration in leadership. Finally, we challenge you to step into 2024 with a renewed commitment to trust and inspire leadership.

What You’ll Learn:

• Why we need to transition from traditional "command-and-control" to “trust and inspire” leadership.

• The distinction between managing things and leading people.

• How the 'genius of the and' is crucial for creating purpose-driven environments.

• How trust and inspire leadership turned around Microsoft.

• Why being trustworthy is not enough to build trusting relationships.

• Strategies for fostering trust and inspiring leadership in remote team management.

Key Timestamps:

(00:00) – An Introduction to Trust & Inspire Leadership

(05:37) – Enlightened Command and Control is Not Enough

(14:56) – “Manage Things, Lead People”

(29:12) - Trust and Inspire Leadership In A Hybrid World

(35:10) - Build Collaborative Agreements to Unlock Peak Performance and Engagement

(44:27) – Lessons in Trust and Inspire Leadership from Satya Nadella – CEO of Microsoft

(54:22) – The Secret to Changing Your World - Go First!

More of Stephen?

Stephen M. R. Covey is a renowned author, best known for his New York Times and number one Wall Street Journal bestseller, "The Speed of Trust." As the former CEO of Covey Leadership Center, he played a pivotal role in transforming the organization into the world's largest leadership development company. Under his leadership, the company expanded its reach to over 40 countries and significantly increased its brand value.

Stephen's influence extends beyond his own works, as he personally led the strategic efforts that propelled his father's book, Dr. Stephen R. Covey's "The Seven Habits of Highly Effective People," to become one of the two most influential business books of the 20th century. During his tenure as president and CEO, he nearly doubled revenue and increased profits by 12 times, taking the company from a valuation of 2.4 million to an impressive 160 million through a successful merger with FranklinQuest, forming FranklinCovey. His impact on leadership development and the success of the Covey brand are testament to his exceptional leadership and strategic vision.

LinkedIn: https://www.linkedin.com/in/stephen-m-r-covey-6400191a5/

Key Topics Discussed:

Positive Leadership, Trust, Inspiration, Stephen M. Covey, Command and Control, Empowerment, Team Management, Hybrid Work Environments, Progressive Leadership, Maximizing Potential, Purpose, Caring, Belonging, Remote Work, Organizational Culture

Mentions:

The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change by Stephen R. Covey https://www.amazon.ca/Habits-Highly-Effective-People-Powerful/dp/0743269519 

Do Good To Lead Well: The Science And Practice Of Positive Leadership by Craig Dowden https://www.amazon.ca/Do-Good-Lead-Well-Leadership/dp/194663302X/

More of Do Good to Lead Well:

Website: https://craigdowden.com/
LinkedIn: https://www.linkedin.com/in/craigdowden/

Gaslighting was the word of the year in 2022. It is referenced often and shows up in our personal and professional lives. To start off the New Year, I decided to share my personal and difficult journey with gaslighting in a relationship that was very important to me. My hope in sharing my experience is to unpack the critical moments, emotions, and insights that emerged.

Key Takeaways:

1. The history of the relationship and some of the ongoing challenges and consequences, including disengagement and disillusionment.

2. A critical inflection point where I decided to interrupt the gaslighting tango and insert more of myself and my values into the conversation.

3. My commitment to approaching the conversation and the other person with non-reactivity and curiosity.

4. How the conversation unfolded with that approach and the key things I learned.

5. Why approaching challenging and dysfunctional relationships through the lens of our core values is critical for honoring ourselves.

6. While our core values are essential navigational tools for our journey in leadership and in life, they profoundly affect the relationships we maintain and those we let go. 

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

Have you ever considered that showing yourself kindness could be the key to overcoming life's hurdles? This week, I had the privilege of welcoming Dr. Kristin Neff, a trailblazer in the field of self-compassion research, and together we embarked on a conversation that promises to alter the way you confront personal and professional challenges. Through Dr. Neff's compelling personal narrative, we unearth the transformative power of self-compassion, demonstrating how it can shift our typical self-critical responses to a nurturing and supportive mindset.

During this insightful conversation, Dr. Neff and I tackle the myths surrounding self-compassion, shedding light on how it distinguishes from self-pity and actually promotes a heightened sense of shared humanity and resilience, particularly within the high-pressure realm of leadership. We unpack how incorporating self-compassion can reduce burnout, enhance performance, and redirect one's inner critic to become a source of encouragement, akin to a coach championing their team.

As we wrap up our conversation, Dr. Neff offers tangible strategies for applying self-compassion to navigate the stormy seas of negative emotions. We delve into the simple yet profound effects of physical gestures of self-kindness and the power of addressing ourselves with the same compassion we'd extend to a dear friend. By embracing these practices, listeners will find encouragement to foster personal growth, align with their core values, and approach life's adversities with a balanced mix of courage and tenderness.

What You’ll Learn:

• The essential differences between self-compassion, self-esteem, and self-pity.

• Intriguing research findings on how self-compassion can combat workplace burnout and bolster resilience.

• How self-compassion allows you to take more, not less, responsibility and grow.

• The role of self-talk and journaling in reinforcing your self-compassion.

• Practical strategies for managing negative emotions with grace and self-understanding.

Podcast Timestamps:

(00:00) – An Introduction to Self-Compassion

(10:11) – The Benefits of Self-Compassion

(17:00) - Misconceptions About Self-Compassion

(30:12) - The Power of Acceptance

(38:45) - The Crucial Role of Self-Compassion in Aligning with Our Core Values

(44:27) - Self-Compassion in Dealing With Negative Emotions

Key Topics Discussed:

Self-Compassion, Mindfulness, Personal Growth, Positive Leadership, Self-Leadership, Burnout, Resilience, Negative Emotions, Authenticity, Values, Emotional Well-Being, Mastering Emotions, Journaling, Managing Your Inner Critic, Forgiveness, Emotional Healing, Emotional Intelligence

More of Kristin:

Kristin Neff is currently an Associate Professor of Educational Psychology at the University of Texas at Austin, and is a pioneer in the field of self-compassion research. She conducted the first empirical studies on self-compassion more than 20 years ago, and her extraordinary career in this space has led her to publish books and articles, and share her practices with the world through the Center for Mindful Self-Compassion. Dr. Neff has been recognized as one of the most influential researchers in psychology worldwide. She is the author of the best selling book, Self-Compassion. And her latest book is Fierce Self Compassion, How Women Can Harness Kindness to Speak Up, Claim Their Power, and Thrive. Along with her colleague Chris Germer, she has developed the empirically supported Mindful Self Compassion program and founded the Center for Mindful Self Compassion. Recently, they co-wrote the best selling book, The Mindful Self-Compassion Workbook: A Proven Way to Accept Yourself, Build Inner Strength, and Thrive. 

LinkedIn: https://www.linkedin.com/in/kristinneff/ 

Website: https://self-compassion.org/ 

More of Do Good to Lead Well:

Website: https://craigdowden.com/
LinkedIn: https://www.linkedin.com/in/craigdowden/

What role does love play in business? How can I create an environment where I hire people for life? In this episode, Jan Ryde answers these questions and more.

What You’ll Learn:

1. Why you should have an abundance mindset.

2. How it all starts with loving and appreciating yourself.

3. How we create our reality through our thoughts and feelings.

4. Why you should let yourself live with childlike excitement and belief.

5. How humility will lead you to success.

6. Why you should ask, “What makes you so awesome?”

7. How to think in a way that optimizes for everyone.

Who is Jan?

Jan Ryde, the CEO of Hästens, is a fifth generation family member leading this powerhouse bed manufacturer - which has been around since 1852. Regardless of their ultimate role in the company, every employee begins as an apprentice, and Jan is no different, learning and contributing to each step in the process of hand making a Heston's bed. Jan is honored not only that his sons Lucas and David have joined the family business, but that multiple generations of other families continue to spend their careers at Heston's, dedicated to improving people's lives by helping them sleep beautifully. Jan’s book, When Business is Love: The Spirit of Hästens―At Work, At Play, and Everywhere in Your Life, comes after he grew his family’s over 170 year old business more than 50,000 percent. In the book, Jan shares his darkest moments, biggest challenges, and his most beautiful philosophies around life, love, and business.

Mentions:

When Business is Love: The Spirit of Hästens―At Work, At Play, and Everywhere in Your Life by Jan Ryde https://www.amazon.ca/When-Business-Love-H%C3%A4stens_At-Everywhere/dp/1637631979 

Follow Jan:

LinkedIn: https://www.linkedin.com/in/jan-ryde-a6a10a1/ 

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

How can I be vulnerable, and still be a strong leader? How can I analyze the biases within myself and my organization? In this episode, Kathryn Tremblay answers these questions and more.

What You’ll Learn:

1. How to value everyone involved in your organization.

2. How resiliency is really just putting one foot in front of the other.

3. Why we must learn to be accountable for our strengths and our weaknesses.

4. How saying “I don’t know” and being curious will change your leadership.

5. How gratitude for the little things will give you space for optimism.

6. How diversity and inclusion change Kathryn’s life.

7. How vulnerability is about being a transparent and authentic self.

8. How to turn uncertainty and anxiety into excitement for unknown opportunities.

Who is Kathryn?

Kathryn Tremblay is a Canadian entrepreneur and business leader with over 30 years of experience specializing in the human aspect of human resources. As CEO and co-founder of Altis Recruitment and Technology, Kathryn has steadily grown her organization into one of Canada's largest privately held recruitment and staffing firms. Born and raised in Ottawa, Kathryn’s entrepreneurial journey began there in 1989 When she launched a small staffing firm with her co-founder and late husband. Growing the company organically, they expanded into the GTA and Vancouver. As a remote by choice employer, over 200 team members across Canada work to place more than 8, 500 talented candidates in meaningful roles each year. Kathryn was named the 2021 CEO of the Year by the Ottawa Business Journal and the Ottawa Board of Trade and has been recognized, every year since 2006, for running one of Canada's best managed companies.

Follow Kathryn:

LinkedIn: https://www.linkedin.com/in/kathryn-tremblay/ 

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

We’ve all been there. New Year’s comes around, we look at our resolutions, and we’re set on running a dozen Iron Man races. Research has shown that half of all adults make New Year’s resolutions. Despite the popularity of setting these goals, just 12% of people can say they’ve stuck to their resolutions one year on. So, what can we do to improve our chances in attaining the goals we embark on achieving? In this episode, Craig explores the WOOP method of visualizing wishes, obstacles, outcomes and plans to attain your goals. Thanks for a successful 2023, let’s see where 2024 can take us!

What You’ll Learn:

1. Trends in New Year's Resolutions 

2. False Hope Syndrome and Why Most Fail their New Year’s Resolutions

3. Key Research Findings on Goal Setting

4. 3 Ways to Improve the Likelihood of Achieving Your Goals

5. Approach Goals vs Avoidance Goals

6. The Power of "Mulligans" 

7. The Power of Visualization

8. Introducing the WOOP Goal Setting Framework: Wish, Obstacles, Outcome and Plan

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

Today, we are joined by Joe Davis, Managing Director and Senior Partner at the Boston Consulting Group, who has navigated his remarkable career from a humble start as a sales rep at Procter & Gamble to steering BCG North America through the turbulent waters of the COVID-19 pandemic. Joe shares insights from his latest book, "The Generous Leader," and discusses how fostering positive cultures and championing people has shaped his leadership style, aligning perfectly with our "Do Good to Lead Well" philosophy.

Joe Davis' journey is more than just a career path; it's a testament to the power of honesty and openness in leadership. He walks us through instances of profound vulnerability, highlighting how saying "I don't know" can build trust and authenticity within teams. Joe challenges traditional leadership paradigms, presenting a compelling case for the transformative power of generous leadership.

From the importance of asking questions to fostering inclusive environments, Joe shines a light on the importance of leading with heart and authenticity. We explore how simple gestures of recognition can strengthen team bonds and promote an inclusive atmosphere. With insights from industry titans and practical advice for leaders at all levels, this episode is filled with actionable insights for anyone looking to take their leadership to the next level.

What You’ll Learn:

• The essence of generous leadership

• The power of asking over telling

• The significance of vulnerability during challenging times

• The impact of small gestures of recognition

• Strategies for fostering an inclusive and diverse work environment

Podcast Timestamps:

(00:00) – The Journey to Generous Leader

(12:13) – What Is A Generous Leadership?

(15:36) - The Power of Generous Leadership

(20:43) - Effective Questioning is the Cornerstone of Effective Leadership

(28:46) – Vulnerability in Generous Leadership

(36:20) - Inclusive Leadership Through Action

(44:28) - Empathy and Perspective-Taking

Key Topics Discussed:

Positive Leadership, Transformational Leadership, Vulnerability, Empathy, Questioning, Leading Teams, Boston Consulting Group, The Generous Leader, Human Connections, Inclusive Work Environment, Authenticity, Generosity, Diversity and Inclusion, Role Modeling, Perspective-Taking, Active Listening, Navigating Biases, Managing A Diverse Workforce

More of Joe: Joe Davis is a Managing Director and Senior Partner at Boston Consulting Group (BCG), where he chairs BCG's Center for Inclusion and Equity and is the North America Regional Chair Emeritus. Since joining BCG in 1988, Joe has held various leadership roles, including co-founding the Washington, DC office and launching BCG’s Federal Public Sector practice during the 2008 banking crisis. His public sector work earned him recognition as one of Consulting Magazine’s Top 25 Consultants in 2011. Joe also led BCG’s West Coast, where he played a key role in bringing Super Bowl 50 to San Francisco. In addition to his BCG responsibilities, he serves as Vice Chairman of B Capital Group. Before BCG, Joe worked at Procter & Gamble. He holds a BA in Economics from Whitman College and an MBA from Harvard Business School. Joe has been married to his spouse, Sarah, for over 35 years and has four children.

LinkedIn: https://www.linkedin.com/in/joedavis1313/

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

What if embracing uncertainty could actually be the key to maximizing your potential and unlocking your greatest successes? Join us as we explore this fascinating idea with Professor Nathan Furr from INSEAD, a leading authority in strategy and innovation. We dive deep into his latest book, "The Upside of Uncertainty," and explore how stepping into the unknown can drive transformation. 

Learn how to build your resilience to navigate uncertainty through the metaphor of the "first aid cross." We cover the essentials: how to reframe situations, prepare in advance, take effective action, and sustain yourself through inevitable setbacks. Drawing from real-world examples, we discuss how great leaders turn challenges into opportunities and the importance of storytelling in framing uncertainty as a pathway to growth. Learn how practices that build our ambiguity muscle can make us more creative, adaptive, and less anxious in an uncertain world, with reframing as a critical starting point.

Finally, we tackle the emotional side of uncertainty, addressing common issues like imposter syndrome and self-doubt. Learn strategies to manage these feelings and how to align your actions with your core values. Nathan's personal stories and expert insights offer a comprehensive guide to understanding and navigating different types of risk, emphasizing the importance of self-awareness and emotional hygiene. This episode is filled with actionable tips to help you face uncertainty with confidence.

What You’ll Learn:

• The First Aid Cross: A metaphor for navigating uncertainty

• Framing and storytelling: tools for thriving in uncertainty

• Overcoming Imposter Syndrome

• All Risks Are Not Created Equal

• Aligning actions with core values

• Practical strategies for building resilience

Podcast Timestamps:

(00:00) - Mastering Self-Leadership Through Uncertainty

(09:50) - Building Resilience Through Uncertainty

(17:09) - Embracing Possibility in Uncertainty

(28:35) – How to Navigate Uncertainty With Confidence

(34:07) - Understanding Different Types of Risk

(47:35) – Fostering Emotional Hygiene Through Uncertainty

Key Topics Discussed:

Positive Leadership, Navigating Uncertainty, Personal and Professional Growth, Transformation, Innovation, Strategy, Resilience, Possibility, Framing, Storytelling, Imposter Syndrome, Overcoming Self-Doubt, Managing Risk, Dealing with Anxiety, Core Values, Emotional Hygiene, Self-Care, Compassion

More of Nathan:

Nathan Furr is a professor of strategy and innovation at INSEAD in Paris. Professor Furr earned his PhD from Stanford University and studies how to get ideas, test ideas, and create a culture of innovation. Nathan co-wrote The Innovator's Method: Bringing the Lean Start-up into Your Organization with Jeff Dyer, and has more recently published The Upside of Uncertainty: A Guide to Finding Possibility in the Unknown with his wife, Susannah Harmon Furr. He has published broadly in Harvard Business Review, Sloan Management Review, Forbes, Inc., and several different academic journals. He’s also been nominated for the Thinker's 50 Innovation Award.

LinkedIn: https://www.linkedin.com/in/nathan-furr-044852/

Mentions:

The Upside of Uncertainty: A Guide to Finding Possibility in the Unknown by Nathan Furr and Susannah Harmon Furr https://www.amazon.ca/Upside-Uncertainty-Guide-Finding-Possibility/dp/1647823013 

The Grapes of Wrath by John Steinbeck https://www.amazon.com/Grapes-Wrath-John-Steinbeck/dp/0143039431 

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

What can be done to make a great team out of a variety of people? What makes listening the most important skill for the modern leader? In this episode, Adam answers these questions and more.

What You’ll Learn:

1. Why you must know what you want before jockeying for promotions.

2. The importance of simplifying complexity as a leader.

3. What listening has to do with leadership.

4. Delegation is a MUST. Learn to give things away and let go.

5. The best managers are coaches.

6. It’s great to be a workhorse, but you need to have a little showpony in you to move up.

7. How good managers are talent developers, not talent hoarders.

Who is Adam?

Adam Bryant is managing director of The ExCo Group and Merryck, a global leadership development consultancy. Prior to working with Merryck, Adam worked as a journalist, including 18 years as a reporter, editor and columnist at The New York Times. Adam has published 4 books, having interviewed over 150 leaders. His new book is The Leap to Leader: How Ambitious Managers Make the Jump to Leadership.

Mentions:

The Leap to Leader: How Ambitious Managers Make the Jump to Leadership by Adam Bryant https://www.amazon.ca/Leap-Leader-Ambitious-Managers-Leadership-ebook/dp/B0B5YGWWW2 

The CEO Test: Master the Challenges That Make or Break All Leaders by Adam Bryant and Kevin Sharer https://www.amazon.ca/gp/product/B08CNP2G39/ref=dbs_a_def_rwt_hsch_vapi_tkin_p1_i0 

Follow Adam:

LinkedIn: https://www.linkedin.com/in/adambryantleadership/ 

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/