How do you turn bold strategies into real-world transformation?

This episode of Disruption Talks drops you directly into the mindset of someone who lives and breathes it.

We’re sitting down with https://www.linkedin.com/in/ACoAAABviO8BMW_0O-8AZ0ZnmxBhO5MvwRW8i5YManuel Zaccaria, Head of Program Management & Integration at lastminute.com, hosted by https://www.linkedin.com/in/ACoAAA0TwIUBhtByVG3JqEuDEkTWRK1nrsE9OAUBarbara Rybicka, Commercial Director, Composable Commerce & Finance at Netguru | B Corp™.

Manuel will pull back the curtain on:
- His unique approach to leading innovation - from agility and experimentation to staying future-proof in a volatile industry
- Why execution matters just as much as the strategy itself - and how his team brings big ideas to life
- The hidden barriers companies face when trying to innovate and how to navigate them

Whether you’re a transformation leader, a travel industry executive, or just passionate about change, this episode is a must-watch.

We all hate pinging 100 people on Slack just to find out one small piece of information. 

Not only does it get annoying, it also wastes our time and sometimes leaves us empty handed...
That's why we turned a Slack bot into our internal AI Agent! 

Join us for a behind-the-scenes look at one of Netguru’s boldest internal experiments - building a real AI agent that actively supports business goals.

• Why we built it - learn what pushed us beyond prototypes and into production
• How we built it - we’ll walk you through our technical stack, design decisions, and architecture + a live demo of the agent in action!
• What we learned - we'll share the biggest challenges we faced

With our Netgurals:

• Krystian Bergmann, AI Consulting Lead
• Patryk Szczygło, R&D Lead 
• Hosted by: Mary Achinger, Brand & Content Team Lead

What does it mean to be a professional in the age of AI?
We’re diving into shifting roles, smart tools, and how to lead AI-assisted teams with real impact.

Speakers:

• Jakub Bares, Generative AI Strategist at World Health Organization
• Caroline Ohlsson, Data & AI Director at Verdane 
• Marco Brambilla, CTO at Shopfully
• Host: Łukasz Pietrucha, Interim Engineering Director at Netguru

An innovative culture is a crucial aspect of all business models but how to make sure its implementation process is smooth in large organizations?

Well, we have all the answers you need!

Netguru's Fintech Client Partner, Sean O'Connor, meets with Anna-Lena Lorenz, Head of Innovation Process at ABN Amro Bank to discuss what is the most challenging aspect of innovative culture and how to implement and conduct successful experimentation in this field.

You can't miss this one so sit back, relax, and enjoy this episode of Disruption Talks.

“In the current world scenario you need to develop an ability to make changes and decide differently as new information arises” - says Johnny Quach, CPO & CMO at Hostelworld.

Johnny is our guest during this Tuesday's episode of Disruption Talks. Together with Paula Sztainwald, Product Manager at Netguru they discussed why Hostelworld is the leading innovator in the hospitality sector & how to adapt digital acceleration to the fast-changing world situation.

Sit back, relax and enjoy this episode!

“When it comes to security and phishing, the attacker needs to be successful only once, while the defender has to be successful all the time.” - says Tomas Martinkenas, Director of Security and Privacy at Vinted.

Security and privacy were the topics of our recent Disruption Talks, where Tomas shared his views with Netguru’s Cyber Security Lead, Maciej Markiewicz.

Tune in to this podcast episode and learn more! Enjoy listening!

How can one healthcare management system can help close the gender data gap?

As Vira Health, a digital health company focused on women’s health, points out, female-specific health issues are under-researched and under-invested. They are here to change it.

In this episode of Disruption Talks we’re hosting Andrea Berchowitz, Co-Founder at Vira Health. She tells more about the healthcare app that combines human and AI driven treatment of menopause.

Enjoy listening!

Ep. 80. Democratizing the Investing Industry. Disruption Talks with Wizest.

How to make the investing sector accessible to a broader audience? How to spark interest in groups that are new to investing or are taking their chances but failing?

All of that and a lot more in the newest Disruption Talks episode!

This time we’re hosting Axel Thibon, CEO & Founder at Wizest, who tells more about what’s ahead of Wizest and how to boost growth in the investing sector.

Enjoy listening!

Long time no see! We’re coming back with a fresh episode of Disruption Talks after a short summer break.

David Lais, Co-Founder and Managing Director at ecolytiq, joined to discuss how banking can revert human impact on the climate. As he states: “One of the most powerful things we can do is to build transparency of environmental reports and carbon accountings”.

Tune in to this episode of Disruption Talks and listen to the conversation between David and Netguru’s Client Partner, Filip Sobiecki.

Finishing this season of Disruption Talks strong! We had the pleasure to host Darlene Miranda, VP of Product Management, UX Design and Research at DailyPay.

Tune in to this episode of Disruption Talks and learn more about the modern product mindset and the “customer obsession” approach.

Hit the play button and share the episode with your friends. See you after a short summer break!

When you’re working, you may get a feeling of not doing something right or differently than others.
As Stefanie Sample, CEO and Founder at Fundid, says, she has zero interest in feeling this way.

Tune in to this episode of Disruption Talks and listen to the conversation between Stefanie and Netguru’s Head of Growth, Ola Prejs.

Hit the play button and share the episode with your friends!

Let’s talk about product design! 🎨

Rebecca Werres, Principal Product Designer at Wise, recently joined Disruption Talks and shared more about moving from an agency to a product-oriented organization.

Frankly, the differences between agencies and product companies are not that obvious!

Tune in to this episode of Disruption Talks

Hit the play button and share the episode with your friends!

“The top [engineering challenge] for me is hiring. It’s the most time-intensive process where you can compromise the least.” – says Andrea Perizzato, Tech Lead at FINN.

Tune in to this episode of Disruption Talks and dig deeper into the digital acceleration in the mobility industry.

Hit the play button and share the episode with your friends!

How can AI agents help us work smarter, not harder?
Let’s explore how teams can automate tasks, boost productivity, and scale operations with AI-powered workflows.

Speaker: Daniel Abdulla Bobruk, Founder & CTO at ReBloom
Host: Mateusz Czajka, Chief Delivery Officer at Netguru

“Every time we roll into a new market, we need to ask ourselves what the regulatory environment looks like.” – says Yael Barak, Vice President of Product Management at Checkout.com.

Tune in to this episode of Disruption Talks to learn more about building a customer-centric approach in the digital economy.

Hit the play button and share the episode with your friends!

“The world won’t stop changing, and so tax law will become more complex and will have to evolve together with it”, says Jody Padar, Head of Tax Strategy and Evangelism at April.

Tune in to this episode of Disruption Talks to hear more about Jody’s strategy on making the taxation processes a more pleasant experience.

Hit the play button and share the episode with your friends!

Displate has progressed from a tiny art marketplace to a worldwide unicorn.

Mateusz Godala, CEO and Board Member of Displate, is the best person to share the company's backstory.

Mateusz sat down with David Stepaniuk to discuss how to develop a solid community in the game business, Displate's future plans, and his thoughts on NFT.

To learn more, listen to this episode.

As an innovation director of Carrefour, Nicolas Safis knows first-hand how to drive digital transformation in a large enterprise.

Kuba Filipowski, Netguru’s Co-Founder, recently sat down with Nicolas Safis to talk more about Carrefour’s plans for the future and its approach to digital acceleration.

Tune in to this episode to hear more.

“We try to get the traditional, centralized finance world to connect into the decentralized world and make it somehow easier and readable for end users.” - Inácio Schweller, Senior Engineering Manager at Nuri.

Sean O'Connor, Netguru’s Fintech Sales Team Leader, recently had an opportunity to speak with Inácio during Disruption Talks.

Tune in to this episode to hear more about Nuri’s take on blockchain banking.

What are the good and bad sides of customer-facing and internal-facing product management roles?

As Mariana Tibuh, Senior Product Manager at Zalando Lounge, said in our recent episode of Disruption Talks, “the good thing about customer-facing product management is that we talk about it a lot. Whatever difficulties there are, they’ve been discussed and dealt with. Whereas with internal-facing product management, the issues have not been discussed so much.”.

Tune in to this episode of Disruption Talks.

We have a set of values in our company and one of those is being revolutionary, which positions us in the disruptive status quo.” - says Diana Martins, Group Product Manager - Platform Solutions at Farfetch.

What’s the story behind one of the first unicorns to come out of Portugal? Did it influence the journey that Farfetch had through the years?

Hit the play button to find out all about Farfetch, the luxury e-commerce brand.

Tune in to this episode of Disruption Talks.

Who hasn't heard of Vinted? Customers use this site to resell their clothing and exchange them for fresh stuff. Sounds like a fantastic path to a more sustainable future. What is the secret behind the success of the Lithuanian unicorn?

Filip Sobiecki from Netguru interviewed VP of Engineering at Vinted, Mindaugas Mozūras. As they claimed during this episode: “Learning a new programming language is easier than changing your behavior.”

Click the play button to discover more about shifting your behavior and how solving problems should be more than just technology.

Take out your headphones, crank up the music, and enjoy this unicorn ride.

In the fintech banking space there’s a lot that can be copied because of how regulated it is. So, where else can companies like Kroo differentiate?

Sean O’Connor from Netguru interviewed Head of Product at Kroo, Thomas Robinson. As Tom said, “we know that customers want to identify and work with brands that match their values. This is the space where Kroo can really differentiate.”.

Hit the play button to find out all about creating a challenger bank in the world of strictly regulated fintech banking space.

Tune in to this episode of Disruption Talks.

What’s the road 🛣 to becoming a Super App according to Adeeb Warsi, Managing Director at Careem? During this episode of Disruption Talks, Netguru’s CEO, Marek Talarczyk, discussed digital acceleration with Adeeb Warsi.

Hit the play button to find out what a day in the life of a Managing Director at Careem looks like. What KPIs does Careem track? How does the team prioritize and accelerate projects? How to execute digital acceleration strategy?

Find out this and much more in this episode of Disruption Talks.

In enterprise design innovation doesn't take front stage.
It often happens behind the scenes—shaping the tools, workflows, and experiences that define how we work.

But who are the architects behind these systems, and what lessons can we learn from them?

We found out from Daria Tarawneh, whose career spans McKinsey, AWS, and Head of Enterprise Design at Miro, where she has been at the forefront of designing for large, complex systems. Through her experiences, we’ll explore the key moments that shaped her approach to enterprise design, collaboration, and leadership.

What to expect:
– Lessons from designing at McKinsey, AWS, and Miro
– A pivotal project that went wrong and the insights it revealed
– Disruptive forces reshaping how we build solutions
– What she would tell her younger self about design and career growth

Whether you're a designer, product leader, or just curious about the invisible forces shaping modern work, this session will offer valuable perspectives!

If you’re a fan of this podcast series, you probably know that we recently had Lucas Bédout, Head of Engineering at Spendesk recently on our show. What has changed since then? Well, actually A LOT as Spendesk has just become a unicorn 🦄 and their growth rates are formidable. We invited Spendesk’s Head of Marketing Stephanie Bowker to discuss the nuts and bolts of growing and scaling a b2b fintech, positioning differences between Europe and the US, what are the metrics that help her decide if her team’s branding efforts are working, and building successful links between the community and the product. This one is a must-listen for everyone struggling with scaling up digital products.
Hosted by Ola Prejs, Head of Growth at Netguru.

On this episode you’ll have a chance to meet Adrian Pica, who is the ex-VP of Product at Bolt, an expert in all things mobility, maps, geo and location-based technologies, B2C marketplaces, automotive, complex back-end platforms and autonomous driving.
A seasoned Product Leader, passionate about product management in tech companies, with over 10 years of experience in both startups and large global companies in Europe, US and Asia.
Together with our host Pedro Sousa, they discuss what are the most important aspects of Micromobility and how to remain in touch with users’ needs.

Sandra Wdowiak is an Experience Designer working at Pandora. She joined the company a few months ago, deciding to make a switch from the finance industry.

On this episode she shares her insights on how to combine beautiful design with problem-solving and gives us a sneak peek into how they combine those two qualities at Pandora.

She also shares her favorite UX practices and gives us a huge dose of inspiration around design.

This episode is hosted by Sabina Białek, Senior UX Designer & Team Leader at Netguru.
Enjoy!

Lucas Bédout, Head of Engineering at Spendesk is joining us for another Disruption Talks episode and will unveil what’s behind the great engineering culture at the company and what are the challenges they face when it comes to scaling tech teams.
Spendesk is a fast-growing spend management platform that allows companies to control their money and budgets. They are well known for their built-in automation and smooth approval processes.
This episode is hosted by Sean O’Connor, Fintech Sales Team Leader at Netguru.

Sit tight and get ready because on this episode of Disruption Talks we’re hosting a special guest from the luxury sector - Carlota Rodriguez-Benito, Head of Innovation at Chanel Iberia.

In this episode Carlota shares insights from her first-hand experience working at a globally recognized luxury brand Chanel Iberia. Carlota sheds some light on innovation management in this industry, and whether it will be impact by the Metaverse. She also gives us the perspective of a writer as she’s about to launch her second book LUXE 4Z : Shaping a Landscape for Luxury in 2040. In her book Carlota presents predictions drawn from her own research, experience, as well as conversations with industry leaders.

Hosted by Filip Sobiecki, Client Partner at Netguru.

Together with Helen Björk, Product Manager at Northmill Bank, we dig deeper into the challenges that Product Managers face, innovations in the payments sector, and Northmill Bank’s upcoming card launch.

Hosted by Paulina Sztainwald.

During the upcoming episode of Disruption Talks we'll have the opportunity to dive into KYC, Anti-Money Laundering but also to discuss building an open product roadmap and most pressing challenges of a product manager in fintech.

Together with Daniel Thomason, Financial Crime Prevention Product Manager at Wise we will have a closer look into the work with stakeholders in compliance, operations, engineering, and risk management - and the ways of making it all work together.

Hosted by Filip Sobiecki.

Decentralized finance or DeFi is a relatively new idea even in the fintech world, but it has been gaining traction over the past year.

DeFi offers a different experience to traditional banking and opens up a world of possibilities previously closed to consumers.

In this episode of Disruption Talks, we spoke with the Co-Founder and CEO of Unstoppable Finance, Peter Grosskopf. Peter is a big name in the fintech and blockchain space and joins the live stream to talk about why he started his latest company, and to share his thoughts on DeFi’s future.

Hosted by Sean O'Connor.

Nowadays, the world of fintech is much larger and more complex than ever before. It’s not just about banking anymore. It’s evolved into something much bigger.

You can now throw brokerage, insurance, payments, lending, investments, and even crypto into the mix. All of these different financial verticals have different uses, regulations, tools, and accounts to manage them — making financial services fragmented by nature.

The problem with this fragmentation is that consumers have to manage their money through a range of different tools from different providers. As none of these tools are really designed to integrate with each other, it’s up to the customer to manage it all individually.

In other words, it can be a great hassle, time-consuming, and makes for an overall poor user experience.

Aiming to solve the problem is Rize, a fintech-as-a-service provider designed to pull these different verticals together under one roof. Rize does this by using Synthetic Accounts technology, which seamlessly integrates checking, saving, and individual brokerage into one API fintech builders can use.

In this episode of Disruption Talks, CEO and Co-Founder of Rize, Justin Howell, explains how its embedded fintech service works.

Hosted by Filip Sobiecki.

In a world where digital payments are the norm, many businesses have begrudgingly accepted the high costs associated with processing credit card payments. However, alternative means of managing payments are rising in popularity.

One such solution is provided by Dwolla. Founded in 2008, Dwolla was designed to make moving money simple, fast, and affordable. The company provides an API that allows companies to build and facilitate fast payments, specifically with a focus on ACH (automated clearing house).

Skyler Nesheim, Senior Vice President of Technology, and Benjamin Schmitt, Vice President of Product at Dwolla, joined Disruption Talks to discuss how it all works. They explain how Dwolla’s payments API works, the challenges faced in the payments industry, and Dwolla’s success secrets.

Hosted by Filip Sobiecki.

– How are expectations for engineers changing in the AI era Who is the new AI-assisted engineer
– How to ensure efficiency, plan headcount, and reimagine leadership 
– Future proofing engineering careers 

Speaker: Alex Maruseac, Vice President, Software Development at NewGlobe

Host: Luke Pietrucha, Interim Engineering Director at Netguru

Remote work is the new normal - a phrase almost everyone in the business world has said at some point in the last 18 months.

Some believe that the dust will settle, and the trend will die out. Others believe that a remote-first world is the future of work.

Studies show that employees are increasingly demanding that this trend sticks. According to We Work Remotely, 40-55% of people said they would quit their job if remote work options were not made permanent for at least half the week. 35% even said they would be willing to take a pay cut for it.

Aside from the pandemic, technology, tools, and companies like Deel are making it easier than ever to hire remotely and manage remote workers.

Deel is a global payroll platform that simplifies the complexities of hiring people in different countries. With a remote-first world looking like it’s here to stay, there’s no better time for a solution like Deel. As a rapidly rising star in the fintech world, Deel recently managed to raise $156 million in 2021 and was valued at $1.25 billion.

Dan Westgarth, Chief Operating Officer, joined Disruption Talks to discuss remote work and how Deel has grown in a remote-first working world. Dan previously joined Disruption Talks to explain how a global payroll system works.

Hosted by Filip Sobiecki.

How often do you use your credit card or smartphone to make payments? If you log into your bank account right now, you’ll no doubt see a few recent transactions there. They may even outnumber the times you’ve paid with cash.

As we head towards a cashless society, credit card and mobile payments are the new normal. The mobile payments market has grown over the past few years, accelerated by a pandemic and increased trust in mobile payments.

As a result, new fintechs and older incumbent banks are eager to cash in on this trend. For new or smaller payment providers, competing in such a saturated market is tough.

The CEO of SnapScan, Chris Zietsman, joined Disruption Talks to talk all about it. SnapScan is a mobile payment solution provider in South Africa. It can be used with most bank cards, and it’s supported by Standard Bank, a major bank in South Africa.

Hosted by Nat Chrzanowska.

Is it time for embedded banking to break out of the fintech bubble?

Like open banking and banking as a service, embedded banking is something more commonly targeted towards other fintech companies. However, it’s not just the fintechs out there that could use a way to integrate financial solutions.

Businesses in all different industries now need seamless financial solutions, and that’s where Weavr comes in. Weavr allows companies to embed banking and payments into products, platforms, or mobile apps. It targets industries such as education, health & wellness, and real estate to help them integrate financial services.

Lars Markull, Banking Lead at Weavr, joined this episode of Disruption Talks to explain more about embedded banking, where it sits in the market, the top challenges, and the benefits of using it.

Hosted by Filip Sobiecki.

Is it possible to put the brakes on fast fashion and make it more sustainable?

The prevalence of fast fashion makes this industry largely unsustainable. However, there are a rising number of brands committed to making fashion more sustainable and environmentally friendly.

As part of our Sustainability in Retail series of Disruption Talks, we invited Silvia Mazzanti, Product and Sustainability Manager at Save The Duck, and Laura Vicaria, CSR Manager at MUD Jeans International BV, to talk about their sustainable brands. Jinder Kang, Innovation Consultancy Lead at Netguru, also joined the conversation.

MUD Jeans is a circular denim brand that produces high-quality, sustainable jeans. The company aims to recycle every single pair after use. Save the Duck’s mission is to create products that respect animals, the environment, and people, thanks to cutting-edge technologies that allow them to use sustainable materials.

Hosted by Nat Chrzanowska.

As the saying goes, money makes the world go round. It’s something that’s a huge part of our day-to-day lives, and yet financial literacy is lacking in many areas.

Without financial education in the school system, many people simply do not have the knowledge they need to make the right money decisions.

People like Oleg Izyumenko, a contractor in the financial services industry, are trying to change that. Oleg joined this episode of Disruption Talks to discuss financial literacy and education, how to be smarter with your money, the role of government in financial education, and much more.

Hosted by Filip Sobiecki.

How do we combat the growing food waste problem?

According to the Food and Agriculture Organization of the United Nations, reducing food loss and waste is key to reducing greenhouse gas emissions and pressure on land and water resources. An estimated 17% of total global food production is wasted, and 11% of that occurs in households.

However, if we are to improve sustainability in retail, we can’t ignore the 2% of estimated food waste in retail as well. Huge amounts of edible food are thrown out at supermarkets around the world, and the solution is not a clear-cut one.

In this episode of Disruption Talks, part of the ‘Sustainability in Retail’ series, Jinder Kang and Patrick Rowse discuss the food waste problem and sustainable technology in retail.

Jinder Kang is the Innovation Consultancy Lead at Netguru and is an advocate of human-centered design to drive businesses forward through product, service, and business strategy.

Patrick Rowse is the Sustainability Manager at Delivery Hero. As an experienced sustainability professional, Patrick has a passion for the environment and innovation. He is motivated by the concept of "tangible good" and using environmental economics to build sustainability directly into core business strategy.

Hosted by Nat Chrzanowska.

Confidence in cryptocurrency has grown over the past few years, but there’s still a long way to go to educate people about it.

Over the past couple of years, new apps and organizations have been talking more about crypto, bringing the conversation into the public space, and educating people about it. One such organization is Börse Stuttgart Group, the second-largest German stock exchange.

Börse Stuttgart Group developed BISON, a crypto trading app that seeks to make crypto simple, reliable, and more accessible.

In this episode of Disruption Talks, we spoke with Ulli Spankowski, Chief Digital Officer at Börse Stuttgart, about crypto, the BISON app, blockchain, and more.

Hosted by Filip Sobiecki.

The last panel at Disruption Forum Retail brought us inspiration from Oliver Lange, who runs the open innovation project at H&Mbeyond and H&M LAB Germany. Oliver shared what his take on running innovative projects in the retail space is, what fuels such projects, and what can stop even the most innovative teams.

Throughout the panel, Oliver answered the following questions:

How can retailers understand the needs and demands of the market?
How does his team at H&Mbeyond work on innovative concepts and ideas? How do they validate them?
What is his definition of co-creation and why is this concept important?
Examples of the projects Oliver has been recently involved in and what lessons he has learned.
What should be the main goal of innovative projects in the fashion industry?

Moderator: David Stepaniuk.

What is unified commerce? During this panel at Disruption Forum Retail, Jakub Czerwiński, VP CEE at Adyen, defined this term and explained how many benefits this strategy can bring to retailers. Jakub also emphasized the importance of collecting data from both online and offline sources and presented examples of implementing data-driven business decisions in practice.

Throughout the panel, Jakub shared:

How unified commerce differs from omnichannel & multichannel approaches.
The role unified commerce will play in helping retailers build competitive advantage mainly on customer experience.
How does unified commerce work at Adyen - what are the pillars of the products?
What kind of decisions companies can make having data about customers centralized on a single platform.

Moderator: Filip Sobiecki, Netguru

This episode was recorded during Disruption Forum Retail 2021 by Netguru. Find out more at https://hubs.ly/H0X_0p10

Alina Cahill, Product Lead at Wolt, brought us in on how they’re using the app’s information architecture and mental models to create a frictionless experience for customers in the digital world. Wolt’s vision is to build a digital version of the shopping mall in your pocket.

During her chat with us, Alina discussed the following matters:
What is information infrastructure and architecture?
The definition of mental models.
How mental models can be leveraged to make the process of online shopping easier and more intuitive for the consumer.
What makes customers stay longer and use the product repeatedly?
Is there one, main purpose of ecommerce experience compared to customer experiences at brick-and-mortar stores?

Moderator: Tomasz Grynkiewicz, Netguru

This episode was recorded during Disruption Forum Retail 2021 by Netguru. Find out more at https://hubs.ly/H0X_0p10

Three different use cases of AI implementation projects done for Netguru clients

Speaker: Krystian Bergmann, AI Consulting Lead at Netguru

Host: Maria Achinger, Content Lead at Netguru

Speakers: Andrea Tassistro, CEO at Foodetective and Romain Colnet, Innovation Business Development Manager at Worldline Global. We will discuss how these two worlds are getting closer to each other, in particular in the payment space.

Moderator: Filip Sobiecki, Netguru

This episode was recorded during Disruption Forum Retail 2021 by Netguru. Find out more at https://hubs.ly/H0X_0p10

During this panel at Disruption Forum Retail, Milena Lazarevska, VP Commercial Quick Commerce at Delivery Hero, talked about the rapid growth of quick commerce and different approaches to the operational aspect of this service. She also discussed how quick commerce addresses the changes in consumer behavior and what customer problems it solves.

Throughout the panel, Milena answered the following questions:


How has the pandemic influenced consumer habits and behaviors?
Which of these habits will stay with us after the pandemic?
What’s the other model of playing in quick commerce, apart from having your own dark stores?
How much of their shopping do customers want to be delivered to their homes?
What’s more important in quick commerce: the density or the breadth of what a customer can order?
Are autonomous vehicles the future of delivery?
What are the future plans for the development of the quick commerce project at DeliveryHero?

Host: Filip Sobiecki, Netguru.

This episode was recorded during Disruption Forum Retail 2021 by Netguru. Find out more at https://hubs.ly/H0X_0p10

How does Klarna, the buy now, pay later giant, offer such a smooth shopping experience for customers?

Klarna has made it more affordable and easier to checkout on online shopping sites for many, and usage only increased during the pandemic.

To talk about the design side of things, Ege Altunsu, Product Design Lead, Design Manager at Klarna, joined this episode of Disruption Talks.

Ege explains how Klarna was able to get ahead in the market, scale up quickly, and still maintain a high level of service for customers and merchants. Ege also shares what it’s like to be a product designer and lead a large design team efficiently.

Hosted by Toto Castiglione.