Explore every episode of the podcast Digitally Curious
Dive into the complete episode list for Digitally Curious. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.
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Title
Pub. Date
Duration
S8E2 - When AI does the thinking, how do young people learn to be critical thinkers? The urgent warning for those under 25.
03 May 2026
00:51:59
What happens to a generation growing up with AI always on hand to do the thinking for them?
That question sits at the heart of this episode, and few people are better placed to answer it than Tim Cook, an elementary school teacher in Amman, Jordan, who has spent over a decade in international classrooms across five countries.
In Andrew's book Digitally Curious, he argues that curiosity and critical thinking are the most important skills in an AI-powered world.
Tim's work takes that further, asking a harder and more urgent question: what if the generation now entering school never develops those skills in the first place?
In this episode
The classroom as laboratory. Tim has been noticing a shift in children's relationship with struggle for most of a decade. well before AI arrived.
Cognitive atrophy versus cognitive foreclosure. An adult who offloads tasks to AI is atrophying a muscle they already built — it can be rebuilt. A child who offloads a task they have never learned is foreclosing a developmental pathway that may never form.
The homogenisation problem. When a health teacher set a creative writing task designed to be AI-proof, 80% of students submitted the same Mission Impossible-style hero's journey narrative.
The AI audit problem. To check AI output, you need domain expertise. But a child is still supposed to be building that expertise. You cannot audit what you do not yet understand — and so the substitution becomes foreclosure.
AI as provocateur, not thinking partner. The goal is to use AI to surface your own expertise, not to let it generate the thesis.
Cognitive Privacy. Tim introduces his Cognitive Privacy Project: AI is the first tool in human history to collect our cognitive behavioural data.
S8E1 - Staying Human in the Age of AI with Dr Susie Alegre
01 Feb 2026
00:42:41
In this season 8 opener of Digitally Curious, recorded live at the Roof Gardens in London, Andrew Grill is joined by leading human rights lawyer and author Dr Susie Alegre to ask a vital question: how do we stay human in the age of AI?
Susie shares how the Cambridge Analytica scandal pushed her to focus on technology that “hacks humans” by profiling how we think, feel and vote, and why she believes this is a direct attack on our freedom of thought.
Drawing on her books Freedom to Think and Human Rights, Robot Wrongs, she explains what the law already says about AI, why lawsuits against chatbot providers could be a turning point, and how the precautionary principle might apply to today’s systems.
Andrew and Susie spoke about:
Whether we’re in an AI bubble
How over‑reliance on generative AI may erode critical thinking
What AI should (and shouldn’t) do in sectors like law, medicine and hospitality
Deepfakes, fraud, and practical ways to stay safe
The episode concludes with some simple but radical advice: using AI more selectively, doubling down on human creativity, and choosing connection over automation will ensure we stay human.
S7 Episode 1: Augmenting Your Career in the Age of AI: An Interview with David Shrier
01 Jan 2025
00:39:45
Welcome to Season 7 of the Digitally Curious Podcast. This show is a perfect compendium if you’ve bought the book of the same name, and if you haven’t grabbed yourself a copy, may I suggest that’s something you should consider investing in - just click here or ask for it by name wherever great books are sold.
In today’s episode, we’re going back in time to an interview I conducted with David Shrier in late 2021 - well before ChatGPT hit the headlines. We discuss his book Augmenting Your Career: How to Win at Work In the Age of AI, and the book and our discussion are as relevant as ever, three years on.
What I found interesting while editing the episode on New Year’s Day 2025 is that it’s an excellent discussion about the fundamentals of AI without the hype of ChatGPT and Generative AI
David Shrier, a trailblazer in technology and educational innovation, joins us in dissecting the future of work in the age of artificial intelligence. His perspective on AI as "augmented intelligence" challenges us to rethink the relationship between humans and machines.
With examples from around the globe, David advocates for AI literacy as a cornerstone of modern education, highlighting how nations like Denmark, China, and Singapore are setting benchmarks.
This episode promises to enhance your understanding of how AI can be integrated into educational ecosystems and professional life, guided by insights from David's book, "Augmenting Your Career."
Navigating the ethical landscape of AI is more important than ever, and we bring focus to the critical role of government regulators in this space. We dive into real-world examples, such as Google's image recognition failures, to underscore the importance of diverse data and ethical diligence. The conversation praises initiatives like those of the UK government and challenges the pitfalls of overregulation, drawing lessons from New York's BitLicense situation. ]
Our discussion is a must-listen for anyone interested in how regulatory frameworks can either propel or stifle technological innovation.
As AI reshapes the job market, we explore the shifting roles and opportunities emerging across various industries. From philosophy majors finding their niche in AI development to the resilience of healthcare and creative arts, there's a world of possibility awaiting those prepared to adapt. We also touch on corporate responsibility, using Accenture's workforce reskilling as a model for sustaining company culture amidst AI-driven changes.
Discover practical strategies for staying ahead in this rapidly evolving landscape, emphasizing cognitive flexibility and continuous learning as keys to thriving in the digital age.
S1 Episode 8: The Future of People Management with Dr Lynn Gribble
25 Aug 2019
00:28:43
In Episode 8 we speak with Dr. Lynn Gribble, who is one of Australia’s founding coaches, an accidental academic and an award-winning author and university lecturer.
She’s known as a digital innovator for her work in technology-enabled academia and she calls herself a “pragmatic futurist coach”. She also helps people to “future proof” their careers in an ever-evolving workplace.
We spoke with Lynn from Sydney, Australia where she lives and works.
We discussed a range of topics relevant to companies of any size including:
The future of work is about relationships
Do people want to be managed in the digital age?
Managing the circumstances not the people
Soft vs disciplinary skills
We need people to connect people
What we can't teach AI to do is make a human connection
People are the only truly sustainable competitive advantage
What is the future of work?
People need to be agile and take ownership of their skills development
Flexibility is the key in the gig economy
The serviced office of the future
The one piece of technology that will drive fundamental change
The digital agent
Home robots are the hardest workers
The receptionist of the future
The stigma of retrenchment
Managing Millennials
What ice skating can teach you
What organisations get wrong
If you punish risk you will get no innovation
Are we addressing ethics in business?
The link between risk and ethics
What 3 things can you do next week?
1. Build relationships not networks
2. Take a small risk & do something new
3. How can I be kinder & more connected to colleagues?
Thanks for listening to Digitally Curious. You can buy the book that showcases these episodes at curious.click/order
Your Host is Actionable Futurist® Andrew Grill
For more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com
S1 Episode 6: The Future of Employee Communication with Ethan McCarty
28 Jul 2019
00:31:41
In Episode 6 we speak with the CEO of Integral Communications Group Ethan McCarty and answer the question “What’s the Future of … Employee Communication?”
A former journalist, Ethan joined IBM in early 2000 to manage the web presence for IBM’s $6 billion a year research division, he also co-authored their groundbreaking blogging guidelines, launched IBM’s intranet podcasting platform and worked on IBM’s award-winning annual report to shareholders.
He is now the CEO of Integral Communications Group, a consulting firm specializing in employee activation, as well as a masters-level lecturer on digital media and employee communications for Columbia University.
We spoke to Ethan from New York where he lives and works.
We discussed a range of topics relevant to companies of any size including:
Why Ethan started an employee activation company
Internal vs External communications
Harnessing your external network
Employee Advocacy beyond: "Please retweet this"
How do you measure employee engagement?
Helping attract new talent to the firm
Using communication as a recruitment tool
How do you "activate" employees?
Stop "interruption messaging"
Culture and purpose
Personal brand vs company brand
Renting your brand to an organisation
Eminence vs advocacy
Showing up with your network
Design your value proposition to be network permeable
Getting your digital tools ready
What 3 things can you do next week to start an employee engagement program?
1. Start talking with employees
2. Reinspect the measures of our work
3. Inspect your practice of iteration
The Agile Manifesto
Thanks for listening to Digitally Curious. You can buy the book that showcases these episodes at curious.click/order
Your Host is Actionable Futurist® Andrew Grill
For more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com
S1 Episode 5: The Future of Digital Transformation with Tiffany St James
14 Jul 2019
00:33:17
In Episode 5 we speak with Digital Strategist Tiffany St James and answer the question “What’s the Future of … Digital Transformation?”
Tiffany is the former Head of Public Participation for the UK Government and an Executive Director of the British Interactive Media Association.
She embeds digital and social media capability into national and international organisations and governments, and speaks worldwide on social media, digital strategy, women in tech and tech innovation.
We discussed a range of topics relevant to companies of any size including:
Digital Transformation in the UK Government
What would you do differently?
Digital Transformation with people
How do you transform a large corporate?
Changing the physical interior of a business
Being "digitally curious"
Instilling play into corporate education
Developing your problem solving muscle
Using escape rooms to aid problem solving
"Corporate adventuring" to find out information
Running a "corporate fire drill"
Use Corporate Venturing to solve problems
The Two Tribes in every organisation
Organising a Hackathon
Be careful not to over-serve young leaders
What can the board teach young people?
Hackathons to create cultural change
Digital Diversity
Digital Maturity
The digital talent crisis
Getting people studying the right subjects
Get involved with local schools & unis
Studying a 2nd language - coding
Learning how to learn
What is Employee Experience (EX)?
Wellness in corporates - a fresh look
Quantified Workers
More productive employees take breaks together
Women in innovation
Diversity of Thought
Three things for next week
Thanks for listening to Digitally Curious. You can buy the book that showcases these episodes at curious.click/order
Your Host is Actionable Futurist® Andrew Grill
For more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com
S1 Episode 1: The Future of Communication with Martin Brooks
17 May 2019
00:39:09
In the 1st episode of the Actionable Futurist® Podcast, we spoke with Impacttologist Martin Brooks and answered the question “What’s the Future of Communication?”.
In this show we covered a range of topics:
What is an Impacttologist and who would hire one?
What levers can you pull to make you a better communicator and maximise your impact?
How we communicate in a world without face-to-face communication (eg messaging apps, Skype etc)?
Tips to become a better presenter
Tips to communicate more effectively in conference calls
How persuaders are irreplaceable and how those with these skills will transcend the threats from AI
3 Suggestions for next week
What’s been the greatest technology threat/opportunity for your business?
S6 Episode 13: Fuelling Curiosity: Insights from Australia's First Official Astronaut Katherine Bennell-Pegg
27 Nov 2024
00:21:41
In this episode, we speak to Australia's first official astronaut, Katherine Bennell-Pegg, about her lifelong passion for space exploration and how she pursued her dream of becoming an astronaut.
We also covered:
The importance of international experience and cultural adaptability in the astronaut selection process and training
The rigorous and diverse nature of astronaut training, including spacecraft systems, robotics, survival techniques, and more
The exciting future of space exploration, including missions to the Moon and the scientific research opportunities on the International Space Station
Advice for those interested in space-related careers, emphasizing the need for purpose-driven work and a willingness to step outside one's comfort zone
"Working in an international environment from a project basis as well as from a life basis really made me say that there's lots of different kinds of engineers, lots of ways to culturally come to solutions."
"Being an astronaut is bigger than the space sector. It's for many kinds of researchers, as well as raising the aspirations of the public as well."
S6 Episode 12: Mastering B2B Marketing: Insights from Exclaimer’s CMO Carol Howley
11 Nov 2024
00:39:40
In this episode, Andrew Grill sits down with Carol Howley, Chief Marketing Officer at Exclaimer, a leading email signature management company. Carol shares her extensive experience in B2B marketing, from her early days at Skyscanner to her current role at Exclaimer, where she has been instrumental in scaling the company's marketing efforts. They discuss a wide range of topics, including:
Carol's Marketing Journey: From her start at Best Western Hotels to building the B2B arm at Skyscanner and her move into the tech-heavy world of Canonical (the company behind Ubuntu), Carol’s career path is full of insights for aspiring marketers.
The Role of Exclaimer: Learn how Exclaimer helps organisations manage their email signatures centrally, ensuring compliance and branding consistency while also turning email signatures into valuable marketing real estate.
Innovative Use Cases for Email Signatures: Discover how companies are leveraging email signatures for account-based marketing, customer feedback collection, and more.
Challenges in Scaling Marketing Programs: Carol discusses the challenges she faced in scaling Exclaimer’s marketing efforts, particularly around change management and balancing short-term lead generation with long-term brand building.
The Evolution of Buyer Behaviour: With buyers now doing up to 80% of their research before engaging with sales teams, Carol explains how Exclaimer is adapting to this shift by focusing on personalisation and delivering value at every touchpoint.
B2B Influencer Marketing: Carol shares her thoughts on the growing role of influencers in B2B marketing, both formal and informal, and how they can help build credibility and trust in a crowded marketplace.
The Power of Integrated Marketing Campaigns: Why integrating multiple marketing channels leads to higher success rates and how Exclaimer wraps potential customers in consistent messaging across various touchpoints.
AI in Marketing: Carol highlights how AI is transforming marketing operations at Exclaimer, from automating routine tasks to analysing customer reviews for insights that drive product development.
Join us as we explore the strategies behind successful B2B marketing campaigns and gain actionable insights from one of the industry’s leading voices.
Key Takeaways:
Email Signatures as a Marketing Tool: Email signatures can be more than just contact information; they are valuable real estate for promoting content, scheduling meetings, and driving engagement.
Scaling Challenges: Change management is crucial when scaling a business. Building new channels and operational foundations requires buy-in from all stakeholders.
Adapting to Buyer Behaviour: Modern buyers are more independent, often completing most of their research before contacting sales. Marketers need to focus on building trust early in the buyer journey.
AI’s Role in Marketing: AI is not replacing marketers but enhancing their ability to scale operations and make data-driven decisions faster than ever before.
Have you ever wondered how digital curiosity can shape your career? This episode promises to unravel that and more as we uncover the behind-the-scenes story of "Digitally Curious" and how Andrew's early experiments with technology and over 100 podcast interviews fueled its content.
The episode examines groundbreaking technologies such as quantum computing and self-sovereign identity, discussing their imminent and profound impact on businesses.
We also tackle the looming "Q-Day", and the need for organisations to prepare for a new era where quantum computers will challenge current data security measures.
Find out how Andrew's experience speaking to corporate audiences as the Actionable Futurist, where he leaves them with five things to do next, spawned the "Curious Five", which is included at the end of every chapter, making it practical and actionable.
Carolanne asks how AI can transform everyday workflows like never before, acting as an "always-on intern" to revolutionise business operations.
Watch as the tables are turned, and the interviewer becomes the interviewee!
S6 Episode 10: Navigating the AI Revolution in Finance with Chris Juneau from SAP Concur
20 Oct 2024
00:36:05
In today's rapidly evolving business landscape, the role of the CFO is undergoing a transformative shift. As highlighted in a recent discussion on the Digitally Curious podcast with Chris Juneau, Head of Market Strategy for SAP Concur, CFOs are increasingly turning to AI to drive strategic growth and innovation.
Many of you may already be using SAP Concur without realising it. When you book a trip, submit your expenses, or you use the brilliant traveller app Tripit, you’re using SAP Concur services.
I spoke with Chris about a couple of recent reports from SAP Concur, one which looks at how CFOs are embracing AI, and another about how to measure and maximise the returns from AI.
Key Insights from the CFO Insights Report:
Rising Investment in AI: Despite 58% of CFOs admitting limited understanding of AI, investment in AI technologies has surged from 15% to 51% since 2023. This reflects a growing recognition of AI's potential to revolutionise financial processes.
AI Applications in Finance: CFOs are leveraging AI for various applications, including journaling and bookkeeping (65%), financial planning (59%), and risk scenario planning (53%). These technologies are not only enhancing efficiency but also enabling more strategic decision-making.
Bridging the Knowledge Gap: Education is key. SAP Concur is committed to educating financial leaders on AI applications, helping them ask the right questions and implement AI responsibly within their organisations.
AI adoption is not just about cost reduction; it's about unlocking productivity gains and fostering innovation. By automating mundane tasks, CFOs can focus on strategic initiatives that drive business growth.
So what can you do next?
Educate and Empower: Continuously educate your teams on AI's potential and collaborate with technology partners to harness its full capabilities.
Collaborate Across Functions: Partner with HR and IT leaders to ensure a holistic approach to digital transformation.
Challenge the Status Quo: Always seek better ways to optimise business processes and drive strategic outcomes – start exploring your existing platforms and see if they can be enhanced by AI.
Join us in exploring how AI is reshaping the role of the CFO and driving businesses towards a more innovative future.
S6 Episode 9: Using AI-generated hosts to review my book Digitally Curious
08 Oct 2024
00:15:10
Many will know that I’ve just published my new book, Digitally Curious: Your Guide to Navigating the Future of AI and All Things Tech, which is now available worldwide.
The reception has been overwhelmingly positive, and I believe it is a book that will help many people better understand the technology surrounding us.
I’ve already been interviewed on several podcasts about the book, and you can find links to these below.
I wanted to showcase the book on the podcast, but it would be strange for me to interview myself.
I always strive to present the latest thinking in my keynotes, and as part of my research, I wanted to try out the new Google product Notebook LM, which stands for Notebook Language Model.
S6 Episode 8: Harnessing AI and Technology for Nonprofit Innovation with Jacek Siadkowski from Tech to the Rescue
28 Jul 2024
00:36:59
In this episode, we delve into the transformative power of AI and technology in the nonprofit sector with Jacek Siadkowsk, co-founder and CEO of Tech to the Rescue.
Our discussion explores how tech innovations are revolutionizing nonprofit operations, from enhancing efficiency and service delivery to driving social good through scalable solutions. Jacek's journey from running a digital agency to spearheading a global movement offers valuable insights into the mission and impact of Tech to the Rescue.
The episode kicks off with an exploration of how AI and automation are making significant strides in the nonprofit sector. Jacek highlights the role of Tech to the Rescue in bridging the gap between tech companies and nonprofits by facilitating pro bono collaborations.
These partnerships enable nonprofits to leverage advanced technologies to solve real-world problems, thereby amplifying their impact. The conversation underscores the critical role of AI in enhancing efficiency, fundraising, and service delivery for nonprofits, while also addressing the challenges of ensuring accurate and reliable AI applications.
A fascinating case study discussed in the episode is Bikara Udara's voter empowerment platform in Indonesia. This innovative tool is changing the political landscape by helping citizens elect candidates prioritising quality of life. The broader implications of such technology extend to various social issues like health, climate, and education.
Jacek also highlights exciting partnerships with tech giants like Google.org and AWS, which are propelling the AI for Changemakers program to support nonprofits globally.
Jacek's ambitious plans for Tech to the Rescue include facilitating tech services worth $1 billion by 2030 and popularizing the culture of tech for good.
This episode is a must-listen for anyone interested in harnessing technology to drive social good. From the transformative role of AI and automation in nonprofits to the ethical considerations of responsible AI development, the discussion offers valuable insights and inspiration.
S6 Episode 7: Integrating AI into Small Business and Tech Leadership with Carla Rodríguez from Intel
21 Jul 2024
00:36:00
How can insights from managing a winery help shape the future of AI technology at Intel? Carla Rodríguez bridges both worlds. When I asked Robert Hallock at Intel who I should invite next onto the podcast – his response was instant - Carla Rodríguez, who runs Intel’s client software ecosystem.
“Razor sharp … just so smart, so capable” was his description, so I just had to invite her onto the show. Carla is no ordinary big tech company exec. She served in the Peace Corps in Romania and worked her way through the ranks of Intel, joining in the finance area to become VP of one of the most important and innovative parts of the company.
In between these roles, she has also found time to help run a winery business with her husband, which gives her a unique perspective on the issues facing companies of all sizes.
Her role at Intel is to work closely with the developer ecosystem. With the recent launch of their AI PC program, which utilises the Intel vPro platform powered by Intel Core Pro processors, we’re seeing AI rise to become mainstream and a must-have tool in the workplace, driving innovation and productivity.
In our discussion, Carla explains how running a boutique winery in Oregon’s Willamette Valley with her Husband gives her a unique perspective on the challenges and rewards of running a small business, insights that she brings back to her role at Intel.
You’ll also learn about:
AI: Moving from Niche to Mainstream
AI has now reached a tipping point where it is becoming mainstream and Intel is at the forefront of this revolution with their AI PC platform, integrating CPU, GPU, and the new Neural Processing Unit (NPU) to handle complex AI tasks efficiently.
Empowering Developers with AIPC
Intel's AIPC Developer Program is a crucial initiative aimed at supporting developers in harnessing the power of the NPU. By providing hands-on labs and development kits, Intel is enabling developers to experiment and create groundbreaking applications.
The Immediate Impact on Businesses
For small and medium enterprises (SMEs), the benefits of adopting AIPC are immediate. Carla emphasised that the time to invest in AIPC is now, as it offers enhanced productivity, security, and innovative capabilities.
Future of Work: Embracing AI
The future of work will be significantly shaped by AI, with tools that enhance productivity and free up time for more strategic tasks. As Carla pointed out, AI is like having an always-on intern, ready to assist with various tasks, making us more efficient and effective in our roles.
S6 Episode 6: Exploring the Intersection of Emerging Technologies and Critical Thinking with Arvind Ravishunkar from Wipro
16 Jun 2024
00:44:55
How can emerging technologies and critical thinking shape the future of business? Join us on Digitally Curious as we sit down with Arvind Ravishunkar, General Manager of Think Tank and Tech Strategy at Wipro.
Arvind offers an inside look at the groundbreaking projects at Wipro's innovation lab, Lab45, and discusses how the lab is pioneering new business models and sustainable practices. Discover how their Think Tank's new podcast, Unpacked, aims to make complex technical topics accessible, and why understanding technology at a fundamental level is crucial for modern business leaders.
Imagine a workplace where debate and critical thinking are not only encouraged but essential. Arvind explains the transformative power of monthly debates within their think tank, designed to challenge team members to see all sides of an issue, backed by data and evidence.
These debates sharpen minds and foster adaptability, preparing the team to navigate an unpredictable business landscape. He shares how knowledge-sharing sessions and a culture open to change are vital for fostering innovation and staying ahead.
The future of AI is here, and it's reshaping industries at an unprecedented pace. Arvind delves into the implications of AI integration, from Apple's latest partnerships to the broader trends in AI adoption. He underscores the importance of data quality and strategy in successful AI projects and shares his journey towards cultivating digital curiosity in his team.
Explore the far-reaching impacts of AI on job markets, the evolving role of educational institutions, and the necessity for responsible AI practices. Tune in for an episode rich with insights into the evolving landscape of technology and business leadership.
S6 Episode 5: The next frontier for AI – introducing the AI PC – powered by Intel
12 May 2024
00:56:12
This episode is sponsored by Intel.
There are some exciting new developments in AI, and we're at the beginning of a truly transformative era, thanks largely to innovations led by companies such as Intel.
Intel's recent advancements in AI technology, particularly Intel vPro PCs powered by Intel Core Ultra processors, are setting a new benchmark for what professional devices can do.
With a strategic shift towards local AI processing, Intel is mitigating the traditional reliance on cloud services, which cuts costs and significantly boosts data privacy and processing speeds.
I spoke with Robert Hallock, Intel's Vice President and General Manager, Client AI & Technical Marketing, to learn more about what Intel is doing with AI.
Robert believes the integration of AI capabilities directly into PCs will drive the most significant change in personal computing in 20 years.
A significant development enabling this shift is Intel's new Core Ultra processor. It is designed to optimise AI software performance by efficiently splitting tasks between the CPU, GPU, and a new component – the Neural Processing Unit or NPU.
This will allow AI PCs to provide enhanced experiences with marketing & content creation, productivity assistance, and privacy controls, all powered by on-device AI.
Intel and Microsoft have co-defined the definition of AI PC. It is a PC with a dedicated copilot key, and it brings new AI experiences in productivity, creativity, and security through a combination of the CPU, GPU, and the new NPU from Intel.
In this episode, Robert and I looked at the business case for the AI PC.
The ability to perform traditionally processor-intensive AI tasks locally will benefit knowledge workers who aren't always connected and need to prioritise data security.
A key benefit of an AI PC powered by the Intel Core Ultra processor will be the improved capacity for AI powered threat detection offered by Intel Threat Detection Technology within the Intel vPro platform.
It's now becoming clear that organisations must adopt AI capabilities to remain competitive, as classic corporate software rapidly adopts AI and disadvantages non-adopters.
Whether you're a business leader looking to harness the power of AI for competitive advantage or an IT Professional keen to understand the vision for AI integration in personal computing, this episode is for you.
You can find out more about Intel's vision for AI PCs Built for Business at intel.ly/3J6g0MP
S7 Episode 9: Reimagining Real-Time: Motorsport, AI, and the Future of Precision Tracking with Gill Switalski
26 Oct 2025
00:26:21
In this episode of Digitally Curious, host Andrew Grill sits down with Gill Switalski, CEO of Infrared Kinetics, to explore how cutting-edge infrared technology is revolutionising real-time tracking and data precision - not just in motorsport, but across a host of industries.
Gill shares her journey from corporate lawyer to tech innovator, describing how curiosity, intellectual property expertise, and strategic partnerships have driven Infrared Kinetics’ success.
Together, we dive into:
The role of digital twins in bridging the physical and virtual worlds
Why GPS is no longer sufficient and how infrared tech delivers robust, interference-proof data, even under extreme conditions
How the company’s miniature, powerful tracking emitters are opening motorsport and STEM education to a global audience
Real-world applications in smart cities, railways, defence, logistics, and the world’s first precision drone delivery
Ways the business model is transforming revenues for sporting circuits and offering new opportunities in gaming, advertising, and sports betting
Gill's vision for infrastructure that makes society safer, more efficient, and more inclusive
S6 Episode 4: The opportunity for Enterprise AI with Darshan Chandarana and Julia Howes from PWC
25 Feb 2024
00:45:30
This podcast episode features an interview with Darshan Chandarana and Julia Howes from PwC about opportunities in enterprise AI.
They discussed AI adoption across industries, with financial services and retail leading the way, and Darshan emphasised the importance of responsible AI and understanding societal impacts.
Julia discussed the challenges of AI adoption like determining value and data privacy issues.
Julia gave examples where Microsoft's Copilot AI is helping non-native English speakers and explains how the future of work with AI could involve remote working and creativity hubs.
Emerging technologies like augmented reality are also discussed, and our guests encourage experimenting with AI, embracing change, and coordinating cross-functional teams to unlock value from enterprise AI.
We also discussed:
Industries benefiting the most from Gen AI
Responsible AI in practice
Getting started with AI
Why GenAI needs an intelligent approach to adoption
PWCs own tool - ChatPWC
What are customers asking about Generative AI?
What are AI Co-Pilots?
AI Strategy and Execution Challenges
The need for an AI Council to help co-ordinate activities
What do clients need to look out for with AI projects?
S6 Episode 3: Living in the moment - the opportunity for 5G Standalone with Nicki Lyons from Vodafone UK
13 Feb 2024
00:19:30
In this episode, we look at a report I wrote in partnership with Vodafone UK to examine how 5G Standalone (5G SA) could transform UK over the next 5-7 years.
To talk more about the findings, I spoke with Nicki Lyons, Vodafone UK's Chief Corporate Affairs & Sustainability Officer.
We’ll see the end of Video Assisted Referee (VAR) and poor off-side decision-making thanks to smart ball tech, pitch sensors and player wearables enabled by 5G Standalone (5G SA) – meaning more time is devoted to the beautiful game and less time on disputes.
Connected clothing will mean trainers will ‘talk’ to each other and collate style and sustainability-inspired looks from other feet on the street, powering your very own AI-powered style guide – enabling fashionistas to discover styles and express themselves in new ways.
Working with Vodafone, in a new report, leading futurist Andrew Grill predicts how 5G SA could transform the things the UK loves most in the next five-to-seven years – from retail and sports to gaming and entertainment.
The report supports the growing need for 5G SA infrastructure in the UK, as the proposed Vodafone and Three merger paves the way for UK 5G SA leadership with a pledge to invest £11 billion and reach over 99% of the UK population with 5G SA by 2034.
More on Nicki Lyons
Nicki became Director of Corporate Affairs and Sustainability in October 2021. She’s responsible for external communications, government and regulatory affairs, and sustainable business. Before this, she worked in senior roles at Walgreen Boots Alliance, Unilever, PepsiCo, in UK government and in international development.
S6 Episode 2: Celebrating Facebook's 20th Anniversary: Facebook @ 20 with Jason Mander from GWI
01 Feb 2024
00:33:36
In this episode, we’re casting our minds back to 2004, when NASA landed the Spirit rover on Mars; the last episode of Friends aired; George W Bush was re-elected US president, and the number one hits were LMC’s Take Me To The Clouds Above in the UK and Hey Ya! By Outkast in the US.
Over at Harvard University, computer science student Mark Zuckerberg is coding in his dorm room. Lately, he’s been nurturing a reputation as a minor enfant terrible on campus after creating the shortlived site FaceMash, which allowed students to rate each other’s hotness.
Today, Wednesday, 4th February, he’s about to push “publish” on TheFacebook, which would later become simply Facebook.
So what does Facebook look like at 20, and what can we learn from this social networking phenomenon?
To help me answer this and more, I’m joined by Jason Mander, Chief Research Officer at leading global consumer research platform GWI, to dive into their vast research platform and take a deep dive on Facebook at 20.
Here are the key statistics Jason mentioned on the podcast, extracted from the GWI platform.
75% of people in the UK use Facebook monthly, 66% use it weekly, and 50% use it daily
Boomer Facebook usage has increased 20% over the last decade, with around 66% of boomers currently using it
Gen Z and student Facebook usage has decreased compared to 10-20 years ago, though around 66% of Gen Z still use it
Half of 13-14 year olds are on Facebook, despite declining usage among younger generations
TikTok, Instagram and Snapchat are the most popular platforms among children
Meta owns Facebook, Instagram, WhatsApp and Messenger – the top 4 platforms in the UK
15% of UK residents purchase secondhand items online weekly
Around 50% of Brits use eBay for selling items, 25% use Facebook Marketplace, and smaller percentages use sites like Gumtree
Three quarters of Millennials and Gen X in the UK use Facebook, with stable usage over the last 10 years
Instagram ranks as the 4th most used social media platform in the UK, used by around 60% of people
Facebook Messenger ranks 3rd for pure messaging platforms in the UK
iMessage overtakes Messenger among younger Gen Z
96% of Gen Z in the UK use at least one Meta platform like Facebook, Instagram, WhatsApp
Boomers’ Facebook usage is up 20% in the last decade
S6 Episode 1: The new Y2K? Quantum computing and the threat of Q-Day in 2030 with Chris Johnson from Nokia
13 Jan 2024
00:21:02
Twenty-four years ago, the world prepared for the risk of a global meltdown due to the "Y2K bug" - the potential for computer errors related to the formatting and storage of calendar data for dates in and after the year 2000. The issue at the time was many programs represented four-digit years with only the final two digits, making the year 2000 indistinguishable from 1900.
Because many computer systems could not correctly distinguish dates, this had the potential to bring down worldwide infrastructures for computer-reliant industries.
Thanks to the awareness of this as early as 1985, many systems could be modified in time, and the impact of the Y2K issue was minimal.
However, a new threat is looming with the advent of Quantum computing. These mega-powerful computers will potentially be able to decrypt current-day encryption by 2030, with some cybersecurity experts suggesting it could even be as soon as next year.
What does this mean for businesses and consumers? Any currently encrypted data could be stored until such a time that quantum computers can decrypt it, exposing our most important secrets and personal information to bad actors and hackers.
Are you prepared for the quantum threat? In this first episode for season six, we discuss the risks and opportunities of quantum computing with Chris Johnson, Senior VP and Global Head of Enterprise at Nokia.
Chris explains how quantum computing will exponentially increase data volumes and processing power, potentially allowing encrypted data from today to be decrypted in the future. He stresses the importance of preparing networks and systems now to be "quantum safe."
We also explore the positive uses of quantum, such as accelerating research and optimizing complex systems, and Chris shares examples of how quantum could speed up vaccine development and financial analysis.
Tune in to learn what Nokia is doing in the quantum space, how edge and cloud computing will work with quantum and three actionable steps you can take today to future-proof against quantum threats.
It's a fascinating look at an emerging technology with worldwide implications.
About Chris
Chris is Senior Vice President and Global Head of Enterprise at Nokia.
A veteran sales and business leader, Chris focuses on delivering critical network solutions for the world's most essential industries. He is a passionate champion of industrial digitalization for enterprises and government organizations, with a deep understanding of how innovative and intuitive digital technologies can bring resilience, productivity, efficiency and sustainability to any operation.
Drawing on his experience defining business strategies, developing teams, executing initiatives and driving profitable growth, Chris helps Nokia Enterprise customers harness the exponential potential of networks to unlock new business models and build capacity for long-term success.
S5 Episode 25: The Future of Multicloud Technology: A Deep Dive with Steve Young of Dell Technologies
17 Oct 2023
00:43:40
On this episode of the Actionable Futurist Podcast, I had an in-depth conversation with Steve Young, UK SVP & Managing Director for Dell Technologies, on why it is now critical that CEOs, CIOs, CFOs and CISOs play a role in driving a well-planned multicloud strategy for their businesses.
In recent years, cloud technology has proliferated. However, many are realising that not all workloads and applications are suited to a single public cloud environment. Or, in fact, a public cloud environment at all.. As such, going 'multi-cloud' has been implemented unintentionally rather than strategically.
The need for a multi-cloud approach is now more urgent as companies are deploying more complicated applications and services, so this Podcast is timely and important for business leaders in any organisation to hear.
The discussion made me realise that multi-cloud strategy is not just about the tech world – and as Steve highlights, it has significant implications for various industries, including financial services and FMCG
In the podcast, we discussed how a financial services organisation has efficiently utilised multi-cloud for cost and efficiency using ground-to-cloud and cloud-to-ground approaches.
We also explored Dell Technologies' vision and differentiation in the multi-cloud space and how they focus on enabling customers to consume public cloud-style services irrespective of where their data and applications sit.
Dell Technologies is helping to bridge the gap in the market for multi-cloud skilled talent. Artificial Intelligence also impacts the multi-cloud environment, and we talked about how AI will function in a multi-cloud world.
It’s fair to say that multi-cloud environments offer numerous benefits, from increased flexibility and agility to improved cyber resilience; however, the journey towards effective multi-cloud adoption is filled with challenges.
We examined in detail how each member of the C-suite can benefit from a multi-cloud approach.
More and more, CEOs understand the importance of technology in driving business innovation and growth. Embracing a multi-cloud strategy allows CEOs to get their organisations on the front foot of digital transformation.
Steve explained how organisations can successfully navigate the multi-cloud maze through strategic planning, business understanding, and the right technological support.
We also spoke about the Dell Technologies Forum on November 28th in London that I'm attending, the premier conference for technology enthusiasts and business leaders looking to drive innovation and growth. You can sign up for a free pass at futurist.click/dell-forum
S5 Episode 24: Transforming the Legal Industry: The Role and Impact of AI with Jaeger Glucina from Luminance
08 Sep 2023
00:27:23
The world of law is not immune to the sweeping changes brought about by technological advancements, specifically the advent of Artificial Intelligence. In a fascinating discussion with Jaeger Glucina, Chief of Staff at Luminance, we delve into how AI is reshaping the legal industry and creating new possibilities for efficiency and accuracy in legal processes.
Built on a proprietary legal Large Language Model (LLM), Luminance uses next-generation AI to automate the generation, negotiation and analysis of contracts. Developed by world-leading AI experts and validated by leading lawyers, Luminance’s specialist ‘legal-grade’ AI is a trusted co-pilot for any legal team.
From taking a first pass review of any contract under negotiation, to a first-of-its-kind AI chatbot for redrafting clauses on-the-fly and an intelligent contract repository for granular insight into any contractual landscape, Luminance brings AI to every touchpoint a lawyer has with their documents.
A key area of focus in this conversation is the revolutionary role of AI in contract drafting and reviewing. Luminance is leading the way by using a combination of generative and analytical AI to improve accuracy and efficiency in these areas. This technology allows for the identification of risk elements in contracts and the generation of drafts with simple prompts.
As Jaeger highlights, this is a significant shift from traditional legal processes and has the potential to greatly improve the working lives of lawyers and legal professionals.
One of the fascinating aspects of AI's integration into the legal sector is its potential to redefine traditional business models. A significant shift is taking place in how lawyers bill for their services. AI is introducing opportunities for automation, leading to a drastic reduction in time spent on certain tasks. This change is influencing the billing model in the legal industry, moving away from hourly billing towards value-based pricing.
As the legal industry continues to embrace AI, there's a growing need for digital literacy among legal professionals. The integration of AI into legal processes requires a workforce that understands and can effectively utilize these new tools.
Jaeger underscores the importance of equipping legal professionals with the necessary digital skills to harness the full potential of AI in their work.
S5 Episode 23: Shaping the Future of Enterprise-Grade AI with Umesh Sachdev of Uniphore
07 Sep 2023
00:45:04
Imagine a world where AI seamlessly integrates into your daily workflows, driving productivity gains, efficiency increases, and automation.
AI and in particular Generative AI is all over the media, and now companies are looking at how they should be introducing AI into the enterprise.
While Generative AI platforms such as ChatGPT have been trained on publicly available data, they may not be suitable for always-on and mission-critical systems. So what’s the opportunity for enterprise-grade AI?
To answer this question, I’m delighted to have on this episode Umesh Sachdev, CEO of Uniphore, an Enterprise-class, AI-native company that has set out to transform businesses delivering compelling and engaging customer and employee experiences.
As we navigate the exciting yet challenging landscape of AI, we discuss potential pitfalls along the way. Umesh candidly shares insights into vital areas like regulation, data security, and total cost of ownership.
We dive into how regulation is necessary, including guardrails for AI ensuring ethical use of public data, and protecting against biases and inappropriate use.
Umesh also provided three actionable steps to ready your business for the AI revolution.
S5 Episode 22: Navigating the World of Artificial General Intelligence with Peter Voss from Aigo.ai
26 Aug 2023
00:19:03
Can machines really think like humans? What is the future of Artificial General Intelligence (AGI) when machines more closely resemble human behaviour than ever before?
In this episode, Peter unveils his journey into the realm of AGI and his vision of machines possessing the ability to think, learn, and reason like humans. We look at the intricacies of general AI and how it sets itself apart from narrow AI.
The episode also looks at how companies are tackling the immense challenges associated with crafting machines with general intelligence - from understanding the significance of concept formation in artificial general intelligence to discussing the role of quantum computing and resources in AI development.
Peter also provided his views on the potential of machines developing empathy and the role of AI in ethical and moral debates, and answers the questions I've always wanted to ask - can AI feel empathy and love?
Finally, we take a peek into the future as Peter shares how Aigo.ai is harnessing the power of conversational AI to revolutionize personalised experiences.
Peter Voss is the world's foremost authority in Artificial General Intelligence. He coined the term 'AGI' in 2001 and published a book on Artificial General Intelligence in 2002.
He is a Serial AI entrepreneur, technology innovator who has for the past 20 years been dedicated to advancing Artificial General Intelligence. Peter Voss' careers include being an entrepreneur, engineer and scientist.
His experience includes founding and growing a technology company from zero to a 400-person IPO. For the past 20 years, his focus has been on developing AGI (artificial general intelligence). In 2008 Peter founded Smart Action Company, which offers the only call automation solution powered by an AGI engine.
He is now CEO & Chief Scientist at Aigo.ai Inc., which is developing and selling increasingly advanced AGI systems for large enterprise customers. Peter also has a keen interest in the inter-relationship between philosophy, psychology, ethics, futurism, and computer science.
Thanks for listening to Digitally Curious. You can buy the book that showcases these episodes at curious.click/order
Your Host is Actionable Futurist® Andrew Grill
For more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com
S5 Episode 21: The Ethics and Implications of Data Privacy in the Digital World with Anton Christodoulou from Imagination
19 Aug 2023
00:24:51
In the race to dominate Al we have seen our data privacy, democracy, and even our human rights impacted.
To understand what brands and consumers need to do to fight back, I spoke with Anton Christodoulou, Group Chief Technology Officer at leading experiential design company, Imagination and co-founder of the new Trust 3.0 initiative.
The Trust 3.0 initiative is a Data Privacy Advocacy Group convening the brightest minds in privacy, AI, and technology to champion responsible innovation for a safer society.
I’m proud to say that I’m also a part of this timely initiative.
Anton is responsible for overseeing Imagination's global technology strategy, project and service delivery execution; to deliver immersive, engaging and measurable experiences to clients including Mastercard, Ford, Major League Baseball, Jaguar Land Rover and Shell.
I started our discussion by asking Anton more about Trust 3.0 and why it has been set up.
This episode looks at its implications on data privacy for consumers and businesses and offers a deep dive into the necessity of transparency, security, and fair exchange of value in handling customer data.
We also discuss how businesses can leverage this to promote trust and security.
S7 Episode 8: AI, Empathy, and the Human Edge. Digitally Curious meets the Somewhere on Earth Podcast
22 Oct 2025
00:53:06
Two tech worlds meet to answer a pressing question: if AI can act for us, what should remain meaningfully human? In this episode, We've teamed up with Gareth Mitchell and Ghislaine Boddington from the Somewhere on Earth Podcast to compare notes on practical adoption, cultural nuance, and the messy, beautiful realities of bringing AI into daily life.
Andrew Grill shares how enterprise leaders move from hype to “aha” moments, including a live case where a 17,000-cell SWOT analysis became actionable strategy in minutes. We dig into why projects stall—broken processes, outdated ROI, and thin literacy—and how smart training and transparent policies shift teams from pilots to outcomes.
The conversation widens beyond boardrooms. Ghislaine traces the arc from early telepresence and immersive art to today’s “body in the digital,” where trust, intimacy, and presence underpin healthy human-machine collaboration. We examine digital human twins, agentic AI that makes decisions on our behalf, and the ethics of agents negotiating with each other. Expect clear takes on governance, transparency, and the line between pattern-matched empathy and the real thing. We also explore global perspectives: AI ethics in the Nordics, smart-city lessons from Singapore, manufacturing in Japan, and the access gaps that keep billions offline.
Media and learning are transforming too. Universities are moving from AI bans to guidance that requires prompt and output documentation, building accountability and critical thinking. On the creator side, we look at AI in podcast production and the next step—personalized listening that adapts to knowledge and time. Along the way, we share recommended episodes, from Karen Jacobsen’s origin as the original Aussie Siri voice to Deborah Humble’s high-wire opera story packed with lessons in resilience and preparation.
If you’re curious about technology but allergic to hype, this co-production brings grounded examples, human-centered design, and a global lens. Subscribe, share with a friend who needs a practical AI playbook, and leave a quick review with your biggest “aha” or open question—what would you never let an AI decide for you?
S5 Episode 20: Unraveling the Future of Self-Sovereign Identity with Marie Wallace from Accenture
13 Aug 2023
00:38:10
Consumers are beginning to understand that their personal data has real value, but it is still held in the hands of big technology companies. The promise of consumers managing and owning their own data will become a reality thanks to decentralised or self-sovereign identity (SSI).
To delve into this topic, I'm delighted to welcome onto the podcast Marie Wallace, Digital Identity Lead at Accenture.
Marie and I both had the chance to work together at IBM and I've always enjoyed our discussions about analytics and data, and this conversation explains SSI in a very accessible way.
Self-Sovereign Identity, or decentralized identity, is a model where individuals have full control over their personal data.
During the episode, Marie debunked the common myth that implementing this model necessitates a blockchain, and we looked at the concept of "streaming trust".
We also looked at Marie's instrumental role in projects like IBM's Digital Health Pass and New York's Excelsior Pass during the pandemic.
A fascinating part of the discussion revolved around the concept of verifiable data, and the potential of AI in offering personalised career advice, primed with our own personal data.
We also examined how companies might interact with customers to provide incentives for releasing individual data and how LinkedIn is starting to verify profiles to allow individuals to have more control over the data they own.
This episode also looked at the integral role of trust networks, the need for secure digital wallets, and the exciting prospects of verifiable data.
We also covered topics such as
The concept of "streaming trust" & how SSI works
Sovereign identity & worker onboarding
Trusting the trust provider
The need for secure, trusted digital wallets
Using SSI to validate my LinkedIn profile
Exploring the Concept of Verifiable Data
Empowering consumers with their own data
The role of AI with SSI & personal data
SSI drivers: risk, cost, fraud reduction
Where do I store my SSI data?
The Philosophy of Self-Sovereign Identity
Examples where SSI is working already
Self-Sovereign Identity and AI Explorations
Embedding trust with the supply chain
AI uses in SSI
Empowering Individuals with Self-Sovereign Identity
Who needs to drive SSI adoption?
The biggest challenge in SSI
What are the steps to take to control my own data?
Being more data literate and caring about your identity and online safety
Three actionable steps to manage your own identity
S5 Episode 19: Unlocking Generative AI's Potential: Ethics, Creativity, and Impact - recorded LIVE at London Tech Week
15 Jun 2023
00:44:17
What if you could unlock the full potential of Generative AI and its impact on your life and company? Get ready for a fascinating fireside chat recorded live in front of an audience at the offices of leading international law firm RPC during London Tech Week.
The Actionable Futurist Andrew Grill was interviewed on stage by Helen Armstrong, a Partner in RPC’s IP and technology disputes team.
The discussion examined the risks, issues, and ethics surrounding this powerful technology and the roles played by giants like OpenAI, Google, and Facebook in this rapidly evolving space.
This episode also covers the current applications and trends of generative AI in the retail and consumer sectors and how it's already making a mark on our daily lives.
As we navigate the complex world of AI regulation, Andrew shared his insights on explainability, transparency, trust within AI systems, and the implications of the UK Government's white paper on AI.
The episode also touched on the challenges of IP rights, GDPR, ongoing AI model training, and the importance of auditing systems to prevent bias.
Don't miss this thought-provoking conversation as we uncover the incredible potential of generative AI, its ability to unleash creativity, and the crucial need for ethical use of this game-changing technology.
We covered a lot of ground in this episode, including:
Generative AI and Its Impact
Chat GPT’s definition of a futurist
What is Generative AI?
Why AI is so popular now
The risks of using Generative AI
Why ChatGPT so confidently provides incorrect answers
How ChatGPT actually works
ChatGPT data sources
Is ChatGPT that useful?
The “magnet of mediocrity”
Where is Generative AI being used?
The “enthusiastic always-on intern”
The need for critical thinkers
The responsible use of AI
Challenges and Considerations for Generative AI
The AI black box problem
The challenges for regulation around AI
Can we trust AI?
Regulation areas for AI
Government response to AI regulation
Are you involving your risk department around AI?
Recruitment considerations for AI teams
The future of Generative AI
Enterprise AI Implementation
EnterpriseGPT challenges
Will AI provide us with more free time to be creative?
Actionable items for tomorrow
Your two tribes and the opportunity for a hackathon
Why AI comes at a cost
Is your data “AI ready”?
Will AI replace human creativity?
Adobe’s AI products
Accenture’s use of AI generated imagery in a report
Generative AI will drive more creativity
Audience questions included
Who is responsible for ensuring AI training data is valid
Will AI disrupt or strengthen the economy?
The environmental impacts of Generative AI
The difference between human emotional intelligence & creativity and replicating this
As Generative AI improves, will it become more creative?
S5 Episode 18: AI in Marketing - Debunking Myths and Exploring Opportunities with Isabel Perry of DEPT
12 Jun 2023
00:39:25
How will AI shape the future of marketing and advertising? Join us for a thought-provoking discussion with our guest, Isabel Perry, VP of Emerging Technology at DEPT, as we explore the role of AI and its impact on various industries.
Isabel shares valuable insights on how her background in architecture has prepared her for the challenges of working with cutting-edge technology and how DEPT's unique approach helps brands stay ahead of the competition throughout their digital customer journey.
We dive deep into the myths and opportunities surrounding AI, augmented reality's potential societal impacts, and recall's power in AI-driven conversation management. Listen as Isabel discusses the ethical issues related to AI and content creation, the need for industry bodies to assist regulators, and the potential of AI to provide equal advantages for everyone.
Finally, we examine the future of AI in marketing and how individuals and businesses can stay updated with the latest technology. Discover the skills needed for the advertising and marketing intern of the future and the potential of AI tools in streamlining the creative process.
Join us for this enlightening conversation with Isabel Perry that covers everything from AI ethics to the future of marketing.
S5 Episode 17: Journey to the Future: How 5G Technology is Changing Rail Networks with Nokia
29 May 2023
00:24:42
When you settle into your seat on your next rail journey, see if you notice small towers dotted along the journey right next to the track. These are GSM-R base stations - a private GSM network for rail operators.
Launched in the UK around 2007, the technology is based on the GSM mobile standard, and GSM-R suppliers have committed to support this system until 2030.
So what’s the future of rail communications? Enter the Future Railway Mobile Communication System (FRMCS) using the latest 5G technologies.
To learn more about the opportunity for this new mode of operation, I spoke with Jochen Apel, Global Vice President of Digital Industries at Nokia, on the latest Actionable Futurist Podcast.
We explored the exciting world of 5G technology for rail networks and its potential for transforming the rail industry.
We also discussed the unique benefits of upgrading from the existing GSMR system to a 5G-based system, such as faster data speeds, a larger ecosystem of vendors, and more data to support critical operations, automation, and asset management.
Jochen also sheds light on the potential of the Future Rail Mobile Communication System (FRMCS) as a global standard.
We dive into the trials being run by Nokia with customers and SNCF, SBB, and Deutsche Bahn, and discuss the transition process for rail operators moving to FRMCS systems.
Don't miss this enlightening episode as we uncover the advantages of 5G technology integration for rail networks and learn what smart rail operators can do now to prepare for this imminent change.
We covered topics such as:
What is the future of Rail?
The Future Rail Mobile Communication System (FRMCS)
What is holding back the move to FRMCS
Unique benefits of the Nokia approach
The opportunity for FRMCS to become a global standard
5G's use in Rail Networks
New services unlocked by FRMCS
Transitioning to new FRMCS services
What should smart rail operators be doing to prepare?
What does a forward-looking rail operator look like?
Three actionable things to better understand the needs of modern transportation networks
S5 Episode 16: Mark McCrindle on Generational Impact, and AI’s impact on the future of work
27 May 2023
00:37:44
Baby Boomers, Generation X, Gen Y, Millennials, Gen Z and now Gen Alpha. Is it right to define whole generations with a letter, and are we all that different?
How can understanding generational differences pave the way for a successful future in the workforce, and how will Generative AI impact different generations?
To answer these questions and more, I spoke with Social Researcher Mark McCrindle, who has spent his career examining each generation and how technology and societal issues affect each type.
In this far-ranging discussion, we also covered:
Putting labels on generations
How technology impacts each generation
Technology adoption across the generations
Encouraging older generations to become digitally curious
Generational Impact on Workforce Dynamics
The Generations and the future of work
The impact of hybrid working in each generation.
Hybrid Work, Employee Experience
Where does wellness fit into the modern workplace?
The importance of “employee experience”
Future Employment Culture and Impact
The need for re-skilling the workforce
The impact of Generative AI on the workforce
Enterprise GPT impacts
Advice for leaders to attract and retain talent
What is the future of work and how do we get there?
Three actionable tips to better understand the changing workforce
If you want to understand how technology is likely to affect each generation and what is the future of work, then this episode is for you.
Join us as we discuss the generational impact of technology on society and the workplace with Mark McCrindle, founder and principal of McCrindle Research. Prepare to uncover insights into how generational labels define us, and the crucial role they play in shaping workforce dynamics.
We'll delve into the importance of bridging the gap between young and experienced employees, as well as the future of hybrid work and the significance of employee experience in retaining top talent. Learn how bringing together diverse generations within the workplace creates a level playing field, fosters understanding, and ultimately prepares organizations for the challenges ahead.
Mark shares his wisdom on the importance of fostering organizational culture and investing in training and development to attract, retain, and empower the best talent.
Don't miss this engaging conversation with Mark McCrindle, where we uncover the mysteries of generational impact, technology, and the future of work in a world of Generative AI.
S5 Episode 15: Stephanie Antonian on AI's love letter to humanity
19 May 2023
00:57:08
We all know that ethics are important in AI, but beyond doing the right thing, are we actually focusing on the things that matter with the current AI tools?
While ChatGPT can write you an analysis of a Shakespeare play to help you pass the semester, should AI be used for more pressing world problems - and are we building AI on the wrong paradigm?
AI Ethicist Stephanie Antonian thinks so. I first met Stephanie at a recent Cadastra event around e-commerce, and over networking drinks, we debated these points about AI.
Having worked for Accenture, Google, DeepMind and GoogleX, she has been thinking about the role of AI in humanity for some time.
She has written a series of essays, the latest one titled: “On Generative AI: Denying the Necessary Limits of Knowledge” and asks the question: What if uncertainty was the secret to advancing knowledge?
Her thinking sparked my curiosity, so a few weeks ago, I packed my portable podcast recorder and we went for a 90-minute walk around London’s Regent’s Park to discuss these issues and more.
We covered a lot of ground (literally around 4 kilometres) and one phrase that captivated me was "AI is a love letter to humanity".
We explore this and much more in this fascinating episode including:
How Stephanie got started in AI Ethics
Stephanie's experience with AI
The biggest issue in AI Ethics at the moment
Dealing with algorithmic bias
The issue with AI regulation
Highlights of working for Google, Deep Mind and X
Advice for graduates working in tech
How can AI be used for good?
Dealing with the hype around Generative AI and ChatGPT
Humanity’s problem of fact vs fiction
The problem with ChatGPT
Open-sourcing the truth to train AI
Should AI development be halted?
Stephanie’s essays
Love and AI
The role of empathy in AI
The link between AI and self-worth
The hysteria in the AI industry
Are we building AI on the wrong paradigm?
The opportunity for AI
The need for ethics and integrity in AI
Where will the next phase of positive innovation come from?
AI’s love letter to humanity
Will AI take our jobs?
How does AI compare to previous innovations?
Are you worried about AI?
Three actionable tips to better understanding AI opportunities & threats
S5 Episode 14: Gaurav Rao from AtScale on Ethical AI
07 May 2023
00:35:54
AI Ethics isn’t just something we should be aware of - it is a movement according to Gaurav Rao from AtScale. Gaurav says “To me AI Ethics is a movement. and the reason why I define it as a movement is I think it has two distinct parts. There's technical frameworks that are continuing to evolve, and there's societal best practices, and both of these are put in conjunction to drive the responsible use of AI.
Gaurav is EVP & GM of Machine Learning and AI at AtScale and has been working in the AI space for a long time, and he really knows this topic.
This episode is a really interesting one, as it peels away the layers of AI and ethics and challenges you to think about how your internal processes are structured to support the ethical use of AI.
Bad decisions made by AI may have a limited impact when it comes to song choices, but when reviewing who might get a home loan or health insurance, it could have far-reaching societal implications.
Gaurav argues that the issue of AI Ethics goes beyond the risk and legal departments and is something that your marketing and sales teams should be looking at now.
As always, the Actionable Futurist Podcast show also provides actionable advice you can put into place today and next week.
We discussed a range of issues related to AI and ethics including:
Ethical considerations when developing AI systems and models
The implications of bad decisions when AI is involved
The role of regulation and AI ethics
The ethical challenges Governments face with AI
How can we trust AI systems
Involving the Chief Risk Officer in AI discussions
Where to go to learn more about ethics AI issues
Many of my clients have set up AI working groups to share best practices across departments because AI is now no longer the domain of the tech teams, it is permeating every area of every company.
With AI in the news on a daily basis, you need to consider the ethical use of AI in your business, so set aside 35 minutes this week and listen to this episode.
S5 Episode 13: Heather Dawe from UST on Generative AI
22 Apr 2023
00:26:42
We’ve heard so much over the last few months about Generative AI and in particular, ChatGPT, so what does it all mean for companies, and what’s coming next?
To answer these questions and more, I spoke with Heather Dawe, UK Head of Data at UST. She is is a well-known Data Leader with over 20 years of experience working across the industry.
Heather has worked at a senior level as a Statistician and Data Scientist within government, the wider public sector and industry.
With expertise in the health, retail, telecommunications, insurance and finance domains, Heather seeks to problem-solve and innovate with real-world challenges, within large organisations, academia, start-ups and incubators.
She also pioneered the development of multi-disciplinary data science teams within the UK public sector.
Heather is passionate about helping others to develop their skills and expertise. She is an advocate for democratising AI as well as achieving greater diversity in those who develop it.
We covered a range of important topics in the field of Generative AI including:
Defining AI and Machine Learning
Where Generative AI fits in the AI family
What the “GPT” in ChatGPT means
How ChatGPT actually works
Chat GPT3 vs ChatGPT4
Is ChatGPT a step-change moment for AI?
Are we expecting too much from AI?
Do we need a pause on AI developments?
How can we regulate new AI platforms?
How Heather has been using ChatGPT
Does ChatGPT have a political bias?
The power of Generative AI for company data
How Cybercriminals could be using Generative AI
Heather’s work with clients at UST
Generative AI predictions in 1, 3 and 5 years
Three actionable things to better understand AI systems
We last spoke to Susie on the podcast in 2022, before the Generative AI tool ChatGPT had been released, so in this show, Susie provided an update on her views on ChatGPT and AI in general.
We looked at the current trends in AI, and Susie provided some advice for the big tech companies about how they take the next steps with these powerful tools.
In a recent interview, she said: “If artificial intelligence doesn’t know the answer, it simply makes up plausible response, but it automates the prejudices of our societies and delivers them with the confidence of a crypto salesman”.
She asks the question we're all asking - Chat GPT: What is it for?
To end the podcast, she provided three actionable tips on how to best use Generative AI tools:
1. think about why you're using it instead of using your own brain or your own time
2. Don't believe a word it says; double check possibly through Google or maybe go to a library
3. Play with it. But don't trust it.
This show provides a fascinating update to our previous podcast and is very timely.
More on Susie can be found on her website. You can purchase her book here. Listen to our first podcast here.
Thanks for listening to Digitally Curious. You can buy the book that showcases these episodes at curious.click/order
Your Host is Actionable Futurist® Andrew Grill
For more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com
S5 Episode 11: Hannah Greenwood from Cascãd on the future of leadership and the champion mindset
12 Apr 2023
00:45:55
What traits does the leader of the future need to survive? To answer this question, I spoke to Hannah Greenwood, an international Leadership Speaker, Coach and Writer who works with individuals and global teams to facilitate creative enquiry and implement change.
She founded Cascãd over 19 years ago and specialises in developing the "Champion Mindset" - the alchemic combination of innovative thinking and positive energy.
Cascãd’s Champion Mindset has helped individuals and companies achieve extraordinary things by harnessing the potential of true change.
Hannah is an Associate at London Business School and was formerly Head of Counselling Courses at the Metanoia Training Institute for Psychotherapy and an Adjunct Professor at HULT International Business School teaching the MBA Leadership Module.
She combines her leadership, teaching and therapeutic expertise to enable individuals to engage with their passion and to achieve excellence in their chosen field.
We covered so many things related to the future of leadership, including:
• What is a champion mindset, and why do we need one? • The difference between working one-on-one and working with a team. • The issue of presenteeism • Encouraging leaders to create teams that others want to join • Creating modern leaders • Transformational inner change
She also recommended an excellent book during the quickfire round, so you must listen to the end.
S7 Episode 7: Trevor Davis on The AI Revolution in Creative Industries
16 Sep 2025
00:42:35
In this episode of Digitally Curious, Andrew Grill speaks with Trevor Davis, renowned futurist and pioneer in big data, AI, and digital transformation about the evolving intersection of artificial intelligence and the creative industries. Trevor shares insights drawn from decades of experience at the cutting edge, delving into the opportunities, challenges, and ethical dilemmas facing creative professionals in the age of “Createch.”
Key Topics
Trevor’s Journey: From material science, through leadership at IBM, to independent AI consultancy focused on creative industries.
Defining Createch: Understanding where creativity meets technology, and how createch businesses differ from traditional creative firms.
Industry 4.0 in Creativity: The impact of generative AI, digital twins, extended/virtual reality, blockchain, and 3D printing on artistic and commercial creative fields.
Generative AI in Practice:
How tools like ChatGPT, OpenAI Sora, and others are transforming animation, content creation, and writing.
Tensions between democratisation of content and the diminishing role of creative gatekeepers.
Sustainability & AI:
Why most createch startups lack sustainability policies, and the significant environmental costs of digital production and AI.
The growing need for responsible energy, water, and e-waste management in creative tech supply chains.
Ethics & IP in Creative AI:
Core dilemmas surrounding data usage, IP, and copyright in AI tools trained on creative works.
The legal grey zones and the role of large publishers versus individual artists in rights advocacy.
AI’s Role in Growth:
Predictions for the UK creative sector to reach £300 billion by 2030, with AI and createch as catalysts.
The shifting dynamics between brands and agencies as clients use generative tools for early-stage concept work.
Agentic AI & The Future of Advertising:
The emerging paradigm where AI agents transact and consume advertising—what it means for brands, agencies, and human creativity.
Upskilling & Mindset:
Why creative professionals must proactively adopt and experiment with AI tools—or risk obsolescence.
Three actionable steps for creatives: deepen tool usage, stay informed via industry and technical sources, and build simple agents for hands-on learning.
Quick Fire Round
Favourite travel seat: aisle
AI wish: automate laundry
Most-used app: Things (for daily and long-term planning)
Book recommendation: “Helm” by Sarah Hall
Actionable tip: Don’t fear AI—explore, experiment, and keep learning.
S5 Episode 10: John Phillips from Zuora on the subscription economy
31 Mar 2023
00:39:52
I’ve been guilty of quoting the phrase “The subscription Economy” many times over the last few years without really knowing who coined it - its origins are actually with Tien Tzuo, CEO of Zuora.
To explain more, I was joined by John Smith Phillips, Senior Vice President of SVP Sales & General Manager, EMEA at Zuora on the latest Actionable Futurist Podcast.
We looked at how subscription services might adapt in the future and looked at how John and his clients are currently moving towards a recurring revenue model.
Zuora has helped businesses in all industries transition to subscription models, working with businesses from the Guardian to Schneider Electric.
As John mentions, when you have a recurring revenue model and platform, you can actually see how your customers are consuming the service - and make changes or better versions of the existing product.
This is a fascinating chat about something many of us take for granted.
S5 Episode 9: Shahid Ahmed from NTT on the opportunities for Private 5G networks
20 Mar 2023
00:35:15
5G networks are all about speed and capacity, so private 5G networks are just a closed version of the same - right? Think again. Private wireless networks are on the rise, and to find out more, I spoke with Shahid Ahmed, Group EVP of New Ventures and Innovation at NTT, on the latest Actionable Futurist Podcast.
He is responsible for driving new digital experiences, offerings and technologies that create growth and transform people’s lives and companies and brings over 25 years of experience leading large services businesses with a focus on business transformation.
In this show, we looked at several issues, including:
• The difference between public and private 5G networks • The strengths of WiFi vs Private 5G • The opportunity for edge computing and 5G services • How NTT drives innovation • The power of a distributed workforce
5G private networks won’t replace WiFi but will deliver new services in locations and industries requiring increased security and control.
NTT surveyed 200 CIOs within the industrial manufacturing and automotive sectors, and they cited that the reason for deploying private 5G networks was not because of latency and speed but because of the inherent need for security and control.
S5 Episode 8: Mark Pinsent from The Hoffman Agency on Remote Working and the art of Storytelling
17 Mar 2023
01:04:17
Remote working as an option for the modern workforce is here to stay - so what advice would someone who's been working remotely for years have for others?
To answer this question, I spoke with Mark Pinsent, Managing Director, Europe for The Hoffman Agency - a leading Technology PR company.
Mark graduated in 1992 with a degree in Information and Computing Science but his creative streak saw him enter the world of marketing and communications.
He says he’s spent 28 happy years developing and delivering campaigns for B2B and B2C brands in the UK and internationally.
In the second half of the podcast, from the 36:44 mark, we spoke about the art of storytelling and how PR can help organisations tell a great story.
Mark is coming to us today from his “location agnostic” office in France.
The episode is a long one, just over an hour, but worth listening to every minute.
We recorded this back in June 2022, when things were stating to return to normal. Thankfully in March 2023, things seem much more open.
S5 Episode 7: Maya Moufarek - Founder and Full Stack CMO at MarketingCube
15 Mar 2023
00:28:02
We’ve heard of “full-stack Engineers”, but what is a Full Stack CMO? To find out I spoke with Maya Moufarek, CEO of strategic growth consultancy Marketing Cube for the latest Actionable Futurist Podcast.
Maya has over 15 years in the tech and direct-to-consumer industries with roles at Google, Amex, Cisco and LG and she is passionate about working with ambitious entrepreneurs and purpose-driven CEOs to deliver truly sustainable growth.
She says she is proud to be multicultural and multilingual, having had the pleasure of living and working in Moscow, Paris, Amsterdam, New York City, San Francisco and here in London.
We covered a lot of issues related to marketing in start-up companies, including:
What it means to be a "Full-stack CMO”
Understanding the human psyche to be a good marketer
The secret to building sustainable & profitable growth plans
The one common mistake that start-up CEOs make
The specific characteristics of high-growth companies
S5 Episode 6: Katie Burke from Accenture on their Life Trends 2023 Report
12 Feb 2023
00:40:41
“Permacrisis” was the 2022 Collins Dictionary word of the year, and this year, people are seeking ways to adapt in an uncertain world.
Accenture identified five emerging trends that will alter the power dynamic between brands and customers in the coming 12 months and beyond:
1: Permacrisis and human adaptability
2: What’s next for loyalty?
3: The importance of work intangibles
4: AI is now in people’s hands for creativity
5: Digital wallets: a question of adoption
This year, people are seeking ways to adapt in an uncertain world.
Emerging technologies are giving control to the people, with never-before-seen outcomes for businesses and individuals.
Artificial intelligence lets people express their natural creativity, Web3 offers the chance to help shape the brands they love, and tokenization may soon hand them full control over their personal data.
How will brands build trust and leverage new technologies for growth?
Building on the 15-year legacy of Fjord Trends, this report—Accenture Life Trends 2023—has the same inspiring content. This year's report is rooted in life centricity and examines the ways in which people are adapting their lives and making use of emerging technology to meet their changing needs.
To examine the report in greater detail, we spoke to Katie Burke, Accenture Song’s Metaverse Continuum Global Content & Offering Lead, working with clients around the globe on their entry into the next wave of the internet.
Sitting within Accenture Song’s innovation and thought leadership practice, she currently serves as the lead content writer for the annual Life Trends report, as well as leading Accenture Song’s ground-up innovation program, that explores technologies that are signalling on the future of humanity, future of interactions, and future of brands.
Katie’s career has been at the intersection of humans, innovation, and creativity. She has created three metaverse experiences for Accenture since the start of the pandemic and has created two thriving digital communities, which is one of the key attributes of Web3.
S5 Episode 5: James Butland from Airwallex on the Future of Finance
05 Feb 2023
00:25:40
What’s the future of finance?
To answer this question I spoke with James Butland, Vice President of Financial Partnerships, EMEA for Airwallex.
Airwallex was founded by four friends, Jack Zhang, Max Li, Lucy Liu, and Xijing Dai, in Melbourne, Australia in 2015 and was inspired by real-life experiences.
Out of their love for good coffee, engineering-banking friends Jack Zhang and Max Li started Tukk & Co, a café in Melbourne.
As small business owners, they recognised first-hand the impact of high foreign exchange (FX) fees and banking costs on their profit margins, and sought out to build a better solution for businesses operating cross-border, improving on the constraints of the current global financial system.
Specifically they wanted to solve the pain points surrounding cross-border transactions and empower businesses of all sizes to operate anywhere, anytime.
What's the future of the financial services industry?
The financial services industry is undergoing a radical transformation, partly through the forces demanded by regulation, as well as the needs of consumers and small and large enterprises.
New Banking-as-a-Service (BaaS) platforms can help to drive improved customer experience and business growth, and also could be the key to unlocking the future of the financial services industry.
Increasingly companies are now investing in incorporating financial products and services into their core business models.
To meet this rising demand for embedded finance, traditional financial institutions and challengers are increasingly offering BaaS options.
But where do you start?
James answers these questions and more, including how new banking platforms can empower a “talent anywhere” strategy for a reimagined workforce, allowing the best people to be hired no matter where they live, even if a company doesn’t have a physical presence in that country.
S5 Episode 4: Andie Wood from Workiva on Sustainable Finance
30 Jan 2023
00:36:18
Finance, meet Sustainability. On this episode of the podcast, I spoke with Andromeda (Andie) Wood who is Vice President for Regulatory Strategy for Workiva.
She is an expert in the role of technology in corporate reporting, taxonomy design and data modelling, and holds a wealth of knowledge and deep understanding of the impact of EU and UK regulation on global firms, particularly in the areas of corporate transparency and ESG.
There is an undeniable global shift towards greater standardisation in reporting ESG initiatives across markets.
As it stands, corporate reporting comprises the financial statements and management reports of companies, including non-financial and corporate governance statements, as well as country-by-country reporting.
Under the new directive, reports would also include sustainability information.
While new standards consolidate several diverse formats previously used for reporting on ESG progress, Andie explains why transforming standards will cultivate a more hygienic reporting culture that will champion ESG results.
We covered a lot of ground in this podcast, such as:
Push for improvement: These new standards address a worrying lack of clarity on how to report on sustainability, including information on methodology requirements, to more accurately highlight failure points
Future-proof ESG reporting: They will help businesses to mitigate challenges and prepare for the unknown by implementing processes that establish flexibility and control
Acknowledging that ESG plays a direct role in top-line growth: New standards establish critical business success factors, highlighting the role of ESG and encouraging businesses to integrate it into the overall business strategy
Moving towards international comparability: An incremental, but mindful, transition towards transparent reporting will help to build up a rich history of reporting across regions which investors can use to better judge business progress, both individually and competitively
This was an interesting podcast and introduced me to the link between finance and sustainability.