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Explore every episode of the podcast Dial In: Navigating The Customer Service /Call Center Industry
Dive into the complete episode list for Dial In: Navigating The Customer Service /Call Center Industry . Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.
| Title | Pub. Date | Duration | |
|---|---|---|---|
| Episode 6:Little Things To Remember | 28 déc. 2020 | 00:10:06 | |
In this episode I provide some things to keep in mind when calling into customer service. | |||
| Episode 5 Quality Assurance | 06 déc. 2020 | 00:08:31 | |
In this episode I discuss Quality and Assurance and how it affects the customer service representative and the customer.
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| Episode 4:The Answers That You give | 24 nov. 2020 | 00:06:03 | |
This episode is about the answers that you give during an interaction with a customer service representative
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| Episode 3 : Questions To Ask | 24 sept. 2020 | 00:08:37 | |
In this episode I discuss the questions to ask during the interaction with the customer service representative.
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| Episode 2 : Verification | 24 nov. 2019 | 00:05:59 | |
In this episode I talk about the verification process involved when calling in to a call center
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| Dial In: Navigating The Customer Service /Call Center Industry (Trailer) | 24 nov. 2019 | 00:00:47 | |
| WELCOME Back!!! EPISODE 1 | 17 oct. 2019 | 00:02:06 | |
This is an intro to my next segment that I will be discussing and providing information
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