CX Insider - Customer experience leaders…

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https://www.linkedin.com/company/cx-insider/
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https://www.linkedin.com/company/6882...
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https://www.linkedin.com/in/shamasaziz/
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https://cxinsider.com/
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https://www.acftechnologies.com
30 shares
https://www.acftechnologies.com/
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https://www.youtube.com/@cxinsiderpodcast
24 shares
https://www.youtube.com/watch?v=ANZ3GRQZFcI&amp
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Challenges of Employee Retention and Finding Your Product Market Fit

Episode 116

Monday, August 19, 2024 • Duration 29:09

Hospitality Tech Expo - 15th/16th October 2024 CLICK THE LINK TO FIND OUT MORE 👇

https://tinyurl.com/3hvjf2j9

Dive into a riveting conversation with William Gilchrist, the CEO and Founder of Konsyg, as he shares his journey from Chicago to becoming a sales powerhouse in Asia. With over 15 years in Singapore and 20 years in Asia, William has a wealth of experience in navigating the complexities of global sales. Discover how Konsyg has revolutionized the sales outsourcing industry by providing an end-to-end sales solution that no competitor has been able to match. From building global pipelines to navigating market challenges, William unpacks the intricacies of sales with a blend of insightful stories, market wisdom, and a touch of humour.

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Patient Experiences & Future Regulations in the C*nnabis Industry – w/ Simon Erridge (CuraLeaf)

Episode 107

Wednesday, March 27, 2024 • Duration 37:26

Simon Erridge is the Research Director of Curaleaf, a clinic that helps eligible patients with affordable *plant medicine care. In this episode, we explore the story behind the business that can’t say what they sell. We discuss exclusive patient experiences, the limitations this medicine receives from UK regulations as well as the future of the medication. Could your business thrive through only word-of-mouth? What are the challenges the clinic face? What education does Curaleaf bring to doctors and law enforcers? Find out more in this one-of-a-kind episode!

Connect with Simon - https://www.linkedin.com/in/simon-erridge/

Become a CX Insider - https://www.linkedin.com/company/cx-insider/

Check out our website - https://cxinsider.com/

Thank you to our sponsor! - https://www.acftechnologies.com/

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WFH - Stuart Fearn on optimising your branch network during COVID-19

Episode 18

Thursday, May 21, 2020 • Duration 16:14

Stuart Fearn, Head of customer contacts at Newcastle building society, talks about how his organisation is optimising their branch network during COVID19.

If you enjoy this episode, don’t to forget to subscribe to our mailing list and become a CX insider where you will receive all the valuable CX related content, and have the opportunity to give input into future episodes. Check out www.acftechnologies.com/podcast.

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WFH - Charlene Li on Disruptive Leadership

Episode 17

Monday, April 20, 2020 • Duration 24:05

In this episode, we talk with one of the most creative people in business, Charlene Li about digital transformation and disruption as a result of the COVID-19 pandemic. We also talk about the implications on customer experience, and how to drive disruption in your industry or organisation as a leader. Over the next few weeks we are also launching a premium subscription called CX Insider, With all the best industry news and CX content so stay tuned to hear about how to get free access.

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WFH - Staying healthy at home with Jess Rieger

Episode 16

Friday, April 3, 2020 • Duration 18:00

Season 2: In this episode we discuss the challenges of maintaining health and well-being while working remotely, and the benefits of creating and joining a fitness community online.

How can retail maintain a good customer experience remotely?

Episode 15

Thursday, March 26, 2020 • Duration 16:15

In this episode we talk about how retail can continue to make sales and deliver a good customer experience using technological innovation, during the coronavirus pandemic.

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How can the test drive experience be improved?

Episode 14

Friday, March 20, 2020 • Duration 09:00

In this episode, Adam Greg and myself deconstruct the traditional test drive process, and begin discussing how it could be optimised to maximise sales, with the modern day customer.

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The placement experience at ACF Technologies

Episode 13

Friday, March 13, 2020 • Duration 20:00

In this special episode, Louis and Greg talk about their experiences on placement, and outline the benefits of working with a small and agile organisation.

How can telecoms optimise the retail experience?

Episode 12

Wednesday, March 11, 2020 • Duration 18:00

In this episode, the team discuss how telecom could improve their retail experience with effective customer flow management, and experiential store transformation.

How can banks tackle large queues?

Episode 11

Tuesday, March 10, 2020 • Duration 22:00

Greg, Adam and Louis discuss how banks can approach large queues in their branches using efficient communications, and experience personalisation.

CX Insider - Customer experience leaders sharing insights and ideas for customer service success – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

RSS feed quality and score

Publication history

Latest published episodes

Related Shows Based on Content Similarities

Related Shows Based on Content Similarities

Apple Podcasts

Spotify

CX Insider - Customer experience leaders sharing insights and ideas for customer service success – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

LinkedIn79

Other36

Youtube16

RSS feed quality and score

Publication history

Latest published episodes

Similar podcasts and content

Related Shows Based on Content Similarities

Related Shows Based on Content Similarities

LinkedIn79

Other36

Youtube16

Apple Podcasts

Spotify