Customer Success Career Coach – Details, episodes & analysis

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Customer Success Career Coach

Customer Success Career Coach

Carly Agar | Career and Job Interview Tips for Customer Success Managers

Business
Education
Business

Frequency: 1 episode/7d. Total Eps: 79

Captivate
Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, we've got the playbook for you. I'm Carly Agar, your trusty 10+ year CS veteran and award-winning CS career coach, and I'm here to turn your career dreams into reality. Every Wednesday, join me and some amazing guests as we dish out practical advice and real-life steps you can actually use. No fluff, just stuff you can apply ASAP to score that dream job, snag that promotion, or become the team rockstar. What's on the Menu? 🔥 Pro Tips: Learn the tricks of the trade from seasoned pros. 🚀 Career Growth Hacks: Elevate your game, one episode at a time. 🔄 Unexpected Paths: Hear stories that'll make you rethink your career's GPS. Follow Carly on LinkedIn at www.linkedin.com/in/carly-agar/. For free job search tools, go to www.carlyagar.com/freebies. To work with Carly, go to https://www.carlyagar.com/apply
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Apple

Recent rankings

Latest chart positions across Apple Podcasts and Spotify rankings.

Apple Podcasts

  • 🇺🇸 USA - careers

    30/07/2025
    #96
  • 🇺🇸 USA - careers

    29/07/2025
    #92
  • 🇫🇷 France - careers

    26/07/2025
    #96
  • 🇨🇦 Canada - careers

    25/07/2025
    #68
  • 🇫🇷 France - careers

    25/07/2025
    #48
  • 🇫🇷 France - careers

    23/07/2025
    #58
  • 🇨🇦 Canada - careers

    19/07/2025
    #87
  • 🇬🇧 Great Britain - careers

    19/07/2025
    #79
  • 🇨🇦 Canada - careers

    18/07/2025
    #35
  • 🇨🇦 Canada - careers

    17/07/2025
    #97

Spotify

    No recent rankings available



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RSS feed quality
Good

Score global : 73%


Publication history

Monthly episode publishing history over the past years.

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31. 4 Exciting Customer Success Career Paths To Consider

Episode 31

mercredi 28 août 2024Duration 37:53

Are you feeling lost in your customer success career? Do you look around and see everyone else with clear direction while you're unsure of your next step? I've been there too. That's why, in this episode, I will explore the customer success career paths you should know about.

I’ll break down four exciting customer success career paths to help you navigate a competitive job market. Whether it's specializing in specific segments of the customer journey, focusing on customer success operations, enablement, or marketing, I’ll provide actionable insights and tips to help you carve out your niche and make confident career choices.

If you're searching for your next step in the customer success field, you won't want to miss this episode. Tune in to discover where your customer success career could take you.

🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode31

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

Mentioned in this episode:

🚨Don’t wait – grab my high-converting, cold outreach Email Templates today to start landing interviews fast: https://customer-success-career.captivate.fm/emails

30. Use this easy trick to leave a lasting impression in your next interview

Episode 30

mercredi 21 août 2024Duration 22:21

Do you want to leave your next job interview with a lasting impression? Well then, it’s time to stop asking the same boring questions that everyone else asks, and in this episode, I am going to show you how. 

I’ll share a simple yet powerful trick to transform how you approach the closing questions. This will help you stand out from the competition, gather essential intel for future rounds, and showcase your qualifications.

There's so much valuable content packed into this episode, and these tips could be your ticket to standing out and securing your dream job. Tune in and learn how to leave a lasting impression in any job interview!

🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode30

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

Mentioned in this episode:

🚨Don’t wait – grab my high-converting, cold outreach Email Templates today to start landing interviews fast: https://customer-success-career.captivate.fm/emails

21. How to avoid a bad fit role (PART TWO)

Episode 21

mercredi 12 juin 2024Duration 48:18

Let’s face it: no one wants to end up in a ‘bad fit’ role. And while it might seem unavoidable, I'm here to give you the best possible chance to avoid this situation.

In part two of this series, we’re diving into the art of asking the right questions during job interviews to dodge those bad-fit roles. Discover actionable strategies on how to assess management style, tools, data availability, and unique industry challenges, ensuring you make the best career move possible.

There’s so much to uncover in this episode, so tune in as we equip you with the knowledge to navigate your job search with confidence and precision. Don't miss out on these invaluable tips that could change the course of your career journey.

🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode21

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

Mentioned in this episode:

🚨Don’t wait – grab my high-converting, cold outreach Email Templates today to start landing interviews fast: https://customer-success-career.captivate.fm/emails

20. How to avoid a bad fit role (PART ONE)

Episode 20

mercredi 5 juin 2024Duration 34:43

No one enters a new role expecting it to be a 'bad fit,' yet it sometimes happens. Fortunately, there are proactive steps you can take to avoid this. In this episode, I'll discuss the seven critical aspects you should evaluate before accepting a job offer.

I’ll dive into the significance of your future manager, the potential for upward mobility, and the tools you'll need to succeed, laying a solid foundation to help you sidestep common pitfalls in your job search.

There's so much valuable information to absorb, so tune in as I take you through the steps to ensure your next job is the right one for you.

🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode20

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

Mentioned in this episode:

🚨Don’t wait – grab my high-converting, cold outreach Email Templates today to start landing interviews fast: https://customer-success-career.captivate.fm/emails

19. The simple hack that made me happier (and more productive) at work

Episode 19

mercredi 29 mai 2024Duration 37:58

If you had to be completely honest about your work productivity, would you (or your manager) be happy with the answer? I have been there, and that’s why I am sharing with you a simple yet powerful hack that can transform your work life for the better.

I’ll share how I went from battling concentration issues and negative mindsets to discovering a productivity hack that revolutionized my approach to work. I only wish I had discovered this sooner. 

So tune in, this episode is a must-listen for anyone looking to enhance their work quality, increase productivity, and find joy in their daily tasks.

🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode19

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

Mentioned in this episode:

🚨Don’t wait – grab my high-converting, cold outreach Email Templates today to start landing interviews fast: https://customer-success-career.captivate.fm/emails

18. How to fix your networking strategy so you get more interviews

Episode 18

mercredi 22 mai 2024Duration 37:01

Do you dread the thought of networking? Or maybe you feel like you're spinning your wheels and getting nowhere with your networking efforts. Well, it’s time to bite the bullet and learn how to network in today’s competitive job market. 

In this episode, I break down the key signs that your networking strategy needs a tune-up, share the biggest mistakes to avoid, and outline actionable steps to make you stand out in a crowded job market.

So tune in to upgrade your networking game, and remember, you don't have to enjoy it in order to get good at it!

🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode18

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

Mentioned in this episode:

🚨Don’t wait – grab my high-converting, cold outreach Email Templates today to start landing interviews fast: https://customer-success-career.captivate.fm/emails

17. Learn to SELL yourself as the best candidate for the job (PART 2)

Episode 17

mercredi 15 mai 2024Duration 31:00

Are you struggling to stand out in your interviews? Wonder what it truly means to sell yourself as the best candidate for the role? Then you cannot afford to miss this episode!

In part two of our two-part series, I pick up where we left off in part one and dive deeper into my five rules for selling yourself. I’ll share why you need to "don't imply it, say it," how to showcase your skills by saying it with conviction and how to use questions to fill the gaps. 

Tune in to transform the way you sell yourself in interviews. These tips and success stories will equip you with the confidence and strategies needed to turn interviews into job offers.

🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode17

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

Mentioned in this episode:

🚨Don’t wait – grab my high-converting, cold outreach Email Templates today to start landing interviews fast: https://customer-success-career.captivate.fm/emails

16. Learn to SELL yourself as the best candidate for the job (PART 1)

Episode 16

mercredi 8 mai 2024Duration 36:49

Are you constantly applying for jobs but can't seem to get your foot in the door? Are you struggling to make it pass that crucial interview stage? Don't miss this episode where we crack the code on how to SELL yourself as the best candidate for any job!

In part one of this two-part series, I'll guide you through the art of self-promotion in job interviews, focusing on the powerhouse strategy of using "I" instead of "we". Learn from real-life examples as I step you through the first two of my five rules for selling yourself. 

Tune in now to transform how you present yourself in interviews and increase your chances of landing that dream job. This is your first step towards mastering the interview process in the competitive world of customer success!

🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode16

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

Mentioned in this episode:

🚨Don’t wait – grab my high-converting, cold outreach Email Templates today to start landing interviews fast: https://customer-success-career.captivate.fm/emails

15. How coaches and mentors can help you catapult your career success (PART 2)

Episode 15

mercredi 1 mai 2024Duration 39:17

Are you ready to find the right mentor or coach? Hold off on hiring just anyone until you've listened to the second part of our two-part series. In this episode, I outline the six steps I recommend for choosing the best coach or mentor for your specific goals.

We'll dive into evaluating potential mentors or coaches, understanding the return on investment, and making informed decisions that enhance both your professional and personal growth. Packed with actionable tips, this episode will help you avoid the common mistakes I made. So tune in and get ready to elevate your career to the next level with the perfect coach or mentor.

🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode15

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

Mentioned in this episode:

🚨Don’t wait – grab my high-converting, cold outreach Email Templates today to start landing interviews fast: https://customer-success-career.captivate.fm/emails

14. How coaches and mentors can help you catapult your career success (PART 1)

Episode 14

mercredi 24 avril 2024Duration 38:52

Are you ready to take the next big step in your career? Have you been considering getting a coach or a mentor but just not sure if it is the right move for you? Then this episode is an absolute must-listen for you! 

In part one of this two-part series, I’m going to delve into the world of career success and uncover how finding the right coach or mentor can be a game-changer in your professional journey. From knowing what kind of help you need to how to find the right person, let me help you decide what the right step is for you. 

There is so much to unpack in this episode, so tune in as we explore these pivotal decisions that could catapult your career success.

🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews

🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews

🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching

♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.

Head to the Show Notes: https://customer-success-career.captivate.fm/episode14

PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!

Mentioned in this episode:

🚨Don’t wait – grab my high-converting, cold outreach Email Templates today to start landing interviews fast: https://customer-success-career.captivate.fm/emails


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