Crisis Point – Details, episodes & analysis

Podcast details

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Crisis Point

Sarah Morgan

Business

Frequency: 1 episode/17d. Total Eps: 7

A crisis can be a make-or-break moment for an organisation and its leaders, underscoring the need for proactive communications planning and a strategic approach to handling risks and the potential aftermath.

As the crisis communications environment becomes more complex by the day, Bespoken Agency managing director and seasoned crisis communications expert Sarah Morgan chats with thought leaders from around the globe to help practitioners refine their playbooks, while exploring the human side of crises, how decisions are made under pressure, how to protect the future reputation of an organisation and the changes taking place as the field continues to evolve.

Season one episodes drop fortnightly.

Learn more at www.bespokenagency.com.au. You can also connect with Sarah on LinkedIn.

Produced by East Coast Studio.

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Apple Podcasts

🇨🇦 Canada - marketing
20/07/2026
#100
🇨🇦 Canada - marketing
19/07/2026
#76
🇨🇦 Canada - marketing
18/07/2026
#45

Spotify

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Shared links between episodes and podcasts

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https://omnystudio.com/listener
7 shares
http://www.bespokenagency.com.au
5 shares
http://www.nickidoble.com/
2 shares

https://www.linkedin.com/in/sarahmorgancommunications/

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RSS feed quality

Good

Score global : 73%

Publication history

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The chaos inside a cyber crisis

Season 1 · Episode 6

Tuesday, July 28, 2026 • Duration 32:48

In this episode, I’m joined by Nicki Doble, a global tech and transformation leader with deep experience in cybersecurity and incident response.

We unpack what makes a cyber crisis different from any other, from the speed and ambiguity to the pressure leaders feel to provide answers before they exist.

If you’ve ever found working on a data breach or cybersecurity attack overwhelming or felt like it sits outside your remit, this episode is for you. Nicki breaks down what’s going on during an incident, and what comms teams and leaders need to focus on when the facts are still unfolding.

Most times, in a cyber crisis, you won’t have all the answers, but how you communicate without them matters most.

This is the podcast you break in case of emergency.

***

Connect with Nicki:

LinkedIn: Nicki Doble | LinkedIn
Website: www.nickidoble.com

Get in touch with Sarah:
Learn more at www.bespokenagency.com.au
You can also reach out on LinkedIn

***

See omnystudio.com/listener for privacy information.

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“I read it on Reddit”: where the receipts matter during a crisis

Season 1 · Episode 5

Tuesday, July 14, 2026 • Duration 34:14

Overcorrecting - or speaking to your audience where you want them to be, instead of where they actually are - are two of the most common mistakes organisations make in a crisis.

In this episode, I’m joined by Caroline Voaden, founder of Story and creator of the Amber Audit, who shares practical ways to sidestep these traps, and what communications professionals should be watching for before things escalate.

We unpack what it takes to prepare for and manage a crisis in a social-first world: why issues flare online, why teams still lean too heavily on traditional media, and what leaders need to understand about platforms like Reddit.

Caroline also makes the case that you can’t manage what you’re not monitoring. If you don’t know where the fire is burning, you’ll lose precious time responding in the wrong place, to the wrong people.

This is the podcast you break in case of emergency.

***

Connect with Caroline:

LinkedIn: Caroline Voaden | LinkedIn
Website: www.storycopywriting.co.
TikTok: @carolinevoaden.comms

Get in touch with Sarah:
Learn more at www.bespokenagency.com.au
You can also reach out on LinkedIn

***

See omnystudio.com/listener for privacy information.

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Why the work you do before a crisis matters most

Season 1 · Episode 4

Tuesday, June 30, 2026 • Duration 35:13

In this episode, I sit down with Trevor Young, communications strategist, PR maestro and author, to talk about leadership, visibility and reputation before and after a crisis.

We look at why the strongest asset you have isn’t just your response - it’s your connected brand - and why leaders who show up early are better positioned when things go wrong.

If you’ve ever thought building a personal brand is a ‘nice to have’, this episode will challenge you.

This is the podcast you break in case of emergency.

***

Connect with Trevor:

LinkedIn: Trevor Young | LinkedIn
Website: www.trevoryoung.me
Blog: www.prwarrior.com
Newsletter: Earn the Right | Trevor Young | Substack

Get in touch with Sarah:
Learn more at www.bespokenagency.com.au
You can also reach out on LinkedIn

***

See omnystudio.com/listener for privacy information.

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What happens when crisis comms stops being human

Season 1 · Episode 3

Tuesday, June 16, 2026 • Duration 34:02

In this episode, I’m joined by Amanda Coleman, one of the UK’s most respected crisis communications leaders and the former Head of Corporate Communications for Greater Manchester Police.

Amanda shares what it was like managing communications through the Manchester Arena attack in 2017, from the first call through to the long tail of recovery, and the lessons that stay with her nearly a decade on.

We explore trauma-informed communication, the pressure leaders face in the moment, and what really matters when everything is moving fast and under scrutiny.

This is the podcast you break in case of emergency.

***

Connect with Amanda:

LinkedIn: Amanda Coleman | LinkedIn
Website: www.amandacolemancomms.co.uk

Get in touch with Sarah:
Learn more at www.bespokenagency.com.au
You can also reach out on LinkedIn

***

See omnystudio.com/listener for privacy information.

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From the other side of the lens: the viewpoint of the journalist covering a crisis

Season 1 · Episode 2

Wednesday, June 3, 2026 • Duration 29:08

You don’t ever want to find yourself in a crisis, but the reality is, you just might.

In this episode, I sit down with investigative journalist and seasoned broadcaster Tara Cassidy to understand how a crisis unfolds from the newsroom.

Together, we unpack what frustrates journalists most when organisations go silent, miss deadlines or try to manage the story, and what helps in those critical first hours when everyone is under pressure.

From verification and deadlines to empathy and accountability, this is a candid look at how crises are questioned, challenged and reported on in real time.

This is the podcast you break in case of emergency.

****

Connect with Tara:
LinkedIn: Tara Cassidy | LinkedIn
ABC News: Tara Cassidy - ABC News

Get in touch with Sarah:
Learn more at www.bespokenagency.com.au
You can also reach out on LinkedIn

****

See omnystudio.com/listener for privacy information.

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When the response becomes bigger than the crisis

Season 1 · Episode 1

Tuesday, May 19, 2026 • Duration 32:30

It’s best you don’t build the ship, as it’s already sailing.

Crisis communications preparation, planning and training is what you do long before the trouble hits.

In this episode, I chat with Sally Branson, founder of The Sally Branson Consultancy Group, crisis communications specialist, author and keynote speaker, to talk about how to be prepared and what leadership really looks like when the pressure is on.

We unpack why some organisations manage a crisis well, while others unintentionally make it worse, including what high‑profile examples and case studies reveal about how responses play out in real time.

We also break down the practical side and look at why stakeholder mapping matters, and why some apologies land while others fall flat.

This is the podcast you break in case of emergency.

***

Connect with Sally:

LinkedIn: Sally Branson, FARLF | LinkedIn
Website: www.sallybransonconsulting.com

Get in touch with Sarah:
Learn more at www.bespokenagency.com.au
You can also reach out on LinkedIn

See omnystudio.com/listener for privacy information.

Crisis Point Season 1

Season 1

Thursday, April 16, 2026 • Duration 01:55

Break in case of an emergency

A crisis can be a make-or-break moment for an organisation and its leaders, underscoring the need for proactive communications planning and a strategic approach to handle risks and the potential aftermath.

As the crisis communications environment becomes more complex by the day, Bespoken Agency managing director and seasoned crisis communications expert Sarah Morgan chats with thought leaders from around the globe to help practitioners refine their playbooks, while exploring the human side of crises, how decisions are made under pressure, how to protect the future reputation of an organisation and the changes taking place as the field continues to evolve.

Season one episodes drop fortnightly.

Learn more at bespokenagency.com.au. You can also connect with Sarah on LinkedIn.

See omnystudio.com/listener for privacy information.

Read moreCollapse

Crisis Point – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

RSS feed quality and score

Publication history

Latest published episodes

Related Shows Based on Content Similarities

Apple Podcasts

Spotify

Related Shows Based on Content Similarities

Crisis Point – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

Other16

LinkedIn7

RSS feed quality and score

Publication history

Latest published episodes

Similar podcasts and content

Related Shows Based on Content Similarities

Apple Podcasts

Spotify

Related Shows Based on Content Similarities

Other16

LinkedIn7

Tik Tok1