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Explore every episode of the podcast Content Sells: Attract, Convert & Keep Your Ideal Clients with Content Marketing That Works

Dive into the complete episode list for Content Sells: Attract, Convert & Keep Your Ideal Clients with Content Marketing That Works. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

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TitlePub. DateDuration
243 - How to Be Famous - Using Free Publicity to Grow Your Business with Amanda Farmer26 Aug 202400:35:41

Have you ever tried to get PR? Does it feel like you need to speak some “strange language” or pay a PR agent thousands of dollars to get TV, Radio and Press journalists to pay attention to you?

If so, you’re going to LOVE today’s Content Sells episode!

Your hosts, Suzi Dafnis and Michelle Falzon are speaking with someone who has unlocked the power of FREE Publicity to grow her business and “become famous” in her niche.

That person is one of our Marketing Success Masterminders – property lawyer, Amanda Farmer, of Your Strata Property.

We’ve LOVED watching Amanda rack up win after win over the years when it comes to being featured in mainstream media like The Today Show, Sydney Morning Herald, Sky News, 2GB, A Current Affair, ABC News and more.

So, we invited her onto the show to share her secrets!

Listen to This Episode to Hear More About:

-> How Amanda is reaching literally millions of people for FREE via mainstream media

-> What steps Amanda took to become recognised as an expert in her niche by journalists from TV, Radio and the Press.

-> The necessity of having a story to share once a month.

-> How to know what stories journalists will find interesting (and which ones will get ignored).

-> How to build relationships with journalists and the things you must know about them and their media outlet BEFORE you connect with them!

-> How to be resilient and stay in for “the long game.”

-> The side benefits of PR that aren’t getting a flood of leads (these can actually sometimes be even more powerful).

-> Why realising journalists don’t have imagination can be a game changer when it comes to being SEEN by the media.

-> How to avoid the “curse of knowledge” when pitching stories.

-> How to be intentional about the media you want to be in (big tip - consume the media you want to be on).

-> How to come up with powerful hooks and angles that will get journalists featuring you.

-> The one most important thing to include in your FIRST media pitch to a journalist.

-> 3 “universal” types of PR worthy stories you likely have in YOUR business right now.

-> The site that publishes daily FREE Pr opportunities.

-> The “cardinal sin” when building a relationship with a journalist (and how to avoid it).

-> How to use your “PR mentions” after your appearance for long term benefit.

-> And much more…

Also Mentioned in This Episode:

-> HerBusiness Marketing Success Mastermind

-> HerBusiness Network

-> Amanda Farmer - Your Strata Property

-> Cat Matson - Impactful Presenters

-> Melinda Cohan - The Coaches Console

242 – How to Find Your Core Message & Purpose with Erin Weed12 Aug 202400:40:32

Finding the best way to get to the core of your authentic message can be a frustrating and difficult journey for many content marketers.

That’s why, in this episode, your hosts, Suzi Dafnis and Michelle Falzon are speaking with messaging expert, Erin Weed about how to find your core message and express yourself in a powerful and authentic way.

Erin helps leaders excavate and distil their truth through her unique method called The Dig®.

She says “I created The Dig to help you remember who you are, what you stand for and how to share it with others.

Listen to This episode to Hear More About:

-> Why it’s not just clarity we are looking for, but EPIC Clarity (and how to get it!)

-> How to feel so confident and “on fire” about your message that you’re not only ready to tell people about what you do, but you’re unstoppable!

-> The straightforward “Grounding Question,” Erin recommends we ask ourselves when we are triggered, to quickly re-centre ourselves and bring us back to who we are.

-> Erin’s 10-word operating system.

-> The one intention we should all have when making a presentation to an audience

The real reason you might be feeling resistance to being more visible (and it’s not what you think).

-> Why self help is not about changing people, but rather helping them get back to the most true version of themselves.

-> How to find the most powerful ways for you to create your unique content with ease.

-> The 3 truths we have running all the time (and why understanding this can unlock your communication).

-> The role of facts, emotions and gut-feelings in your finding your purpose and what your core message is.

-> How to access Erin’s FREE Head-Heart-Core Video Training.

-> And much more…

Also Mentioned in This Episode:

-> HerBusiness Marketing Success Mastermind

-> HerBusiness Network

-> Erin Weed

-> Erin’s FREE Head-Heart-Core Video Training

-> EP 228 - When and How To Offer a VIP Ticket Option for Your Online Course, Challenge or Program

-> Belinda Weaver - Copywrite Matters

233 – How Your Business Model Impacts Your Marketing and the Money You Make08 Apr 202400:45:39

In this episode, your hosts, Suzi Dafnis and Michelle Falzon are discussing your business model and how to choose the right one for you.

Plus, we’re looking at the direct impact your business model has on your marketing choices.

When you get those choices wrong, it can be challenging to reach your money goals.

PLUS Get the BONUS Volume/Value Matrix Free Download!

This simple 4-part framework demystifies how to match your marketing to your business model and explains WHY you might be struggling to get results right now.

Listen to This Episode to Hear More About:

-> The 8 types of business models.

-> How to know if you have a “hybrid” business model.

-> Why understanding the unique relationship between the QUANTITY you want to sell and the VALUE of what you sell, is one of your most important jobs as a business owner.

-> The 4 types of Volume/Value business models we wish every business owner knew!

-> The one Volume/Vale quadrant you NEVER want to be in.

-> What to do if you find you have the WRONG business model.

-> 4 ways to change your business model

-> And much more…

Also Mentioned in This Episode:

-> HerBusiness Marketing Success Mastermind

-> HerBusiness Network

-> FREE Volume / Value Matrix Download

-> Stu McLaren Membership Workshop

-> Ep 223 - Going from Reactive to Proactive Marketing

-> Ep 224 - Exploding Mountains (When to Stop Offering a Product or Service)

-> Anita McLachlan - Sequins & Sand

143 - Why a “Boring” Content Strategy is a Great Content Strategy05 Oct 202000:50:26

We’re not sure how often someone has decided naming their podcast with the word BORING in it is a good idea, but that’s exactly what we’re about today… you’ll hear us often talk about fabulous strategies and big ideas and new innovations, but today, we’re waving the flag for the often unsung benefits of doing the BORING stuff.

In this episode your hosts, Suzi Dafnis and Michelle Falzon celebrate the mundane… because while boring can be, well “boring”, it’s rarely praised when it comes to content marketing. But doing those mundane things that need to be done day in and day out is actually one of the most powerful things you can do in ANY aspect of your business and that includes your CONTENT MARKETING.

Listen to this episode to hear more about:

  • What one of Michelle’s mentors taught her about the link between BORING and making a LOT of money
  • Why bright shiny marketing strategies can seem like fun but they will burn you out in the end
  • Why embracing “boring” does NOT mean being boring to your audience (and what it means instead)
  • The beauty of a well-optimised marketing funnel and why, even though it can be a monotonous job, it pays off big time
  • Why chasing the exciting is robbing you of the successful
  • Why you might be addicted to changing things and how that’s costing you customers, progress and results
  • What Jeff Walker says about why we get bored with our marketing before our customers do (and why that’s a trap)
  • The massively successful rinse and repeat business that generated millions of dollars for Suzi… and why boring was so profitable!
  • What the law of compound interest can teach you about effective content marketing
  • Why “boring is beautiful”
  • Three questions you can ask yourself to get off the content rollercoaster
  • The massive impact of having a ROUTINE and how it can change your business for the better, especially when it comes to your strategic content
  • And much more.

Also mentioned in this episode:

142 - Adding Digital Magazine To Your Content Strategy - With Dale Beaumont21 Sep 202000:32:20

While print magazines are in decline, there ARE some amazing opportunities to add a DIGITAL magazine to your content strategy.
In this episode your hosts, Suzi Dafnis and Michelle Falzon chat with innovative publisher and serial entrepreneur, Dale Beaumont, who is pioneering a very different, very modern take on the online magazine, known as www.mobimag.com, the world’s first made for mobile publishing platform.

Listen to this episode to hear more about:

  • The limitations of “speaker” vs “publisher”
  • How you can become your own magazine publisher (and why you want to!)
  • The most important device of all that you need to be thinking of when considering an online magazine strategy
  • How the new era of content is more about “owning” media than “paying for” media
  • How to incorporate a digital magazine into your content strategy - even if you never thought you needed one!
  • Why this special type of magazine is way more than your old-fashioned idea of a mag… it’s also a container for your video, podcasts, event registrations and more
  • How to get 90-95% open rates for your online magazine and why that’s blowing email open rates (often just 10-25%) out of the water for engagement and opportunity
  • How Dale is using his 40,000 mobile phone numbers to create an entirely new revenue stream
  • How to crowdsource your magazine content
  • Why you don’t have to be the expert to be a best-selling publisher
  • How to use your online magazine to open the door on strategic partnerships and high level connections
  • Why your audience is like a bank account (and why you need to make deposits into that account first)
  • And much more.

Also mentioned in this episode:

141 - Communicate Don’t Isolate - Your Content Strategy in Tough Times07 Sep 202000:58:49

What to do with your Content Marketing when things get tough?

Of course, it doesn’t have to be a global pandemic, like what we’re seeing now for times to get tough… all of us at one point or another are going to experience those difficult times…

Whether it’s a downturn in our industry, the loss of a big client that creates cashflow issues, a personal health crisis, issues with your team and perhaps losing a key team member or not being able to find the right support team. Really, the list is endless of what CAN go wrong!

In this episode your hosts, Suzi Dafnis and Michelle Falzon answer the question: “How do you get going and keep going when a crisis hits or a big challenge forces you to change the way you are operating?” Especially seeing as the tendency can be to isolate and shutdown… but this is the VERY time you need to be connecting and communicating with your audience!

Listen to this episode to hear more about:

  • The particular place you need to put your focus when crisis hits and why not doing this will leave you overwhelmed and confused about what to communicate
  • How a Pilates Studio owner shifted her focus and was able to pivot to create a brand new service in just a few days, that her clients LOVED
  • Why we find it so hard to communicate in times of uncertainty and the powerful 4-part framework for communicating ANYTHING - even when you don’t have all the facts.
  • Why failing to communicate with your audience in times of change creates a “vacuum” (and what your audience is putting in that vacuum instead - hint: it’s not good!)
  • Why providing psychological safety is more important than providing the facts (so don’t wait until you know everything to be communicating)
  • How to use your support network in the tough times to stop from isolating and withdrawing from your market and your business.
  • The GIANT mistake most people are making right now with their pre-scheduled content (and what to do about it)
  • How to avoid sounding “tone-deaf” to your audience when THEY are going through a tough time
  • And much more.

Also mentioned in this episode:

140 - Online Courses as Experiences with Marisa Murgatroyd24 Aug 202000:44:06

If you have an online course or you are thinking of creating an online course, there’s growing evidence that you need to elevate the EXPERIENCE your course takers have beyond the everyday to become something amazing that they love taking part in AND that they learn a lot from.

In this episode your hosts, Suzi Dafnis and Michelle Falzon speak with online course “Experiencification” expert, Marisa Murgatroyd about the specific things you can do to transform an “ordinary” course into an extraordinary experience.

Get Marisa’s FREE Webinar Training:
Go here for free access.

Listen to this episode to hear more about:

  • Why your online course is not about “Information Transfer”
  • The importance of understanding people don’t just care about what they’re learning, they care about how they FEEL during the experience
  • The perils of taking people’s attention for granted and how you can earn the right to ask people to give you their time and money for your online training
  • Why it’s essential you understand what the “win state” is and give people taking your course a clear understanding of what that is and how they are progressing towards achieving it
  • The “dirty little secret” the online course industry is hiding about how many people ACTUALLY complete the courses they buy (and what you can do to buck the trend)
  • Why making the shift to seeing your Online Course as being in the “transformation business” will get you more engagement, higher completion rates, less refunds and more super fans who refer you to their friends.
  • How to shift from being “salesy” to passionate when it comes to marketing your online course (this one is so powerful, and so unbelievably easy you will hardly believe it can be true!)
  • And much more.

Also mentioned in this episode:

139 - How to Create Profitable Online Courses10 Aug 202000:54:41

There are a bunch of reasons why you might want to offer an online course. Everything from wanting to create a core product that you offer as one of your main revenue producing activities, through to providing a free or low cost entry level course that gets people into your world and introduces them to your higher dollars programs and much, much more.

In this episode your hosts, Suzi Dafnis and Michelle Falzon tap into their decades of experience creating successful online courses to give you some of their top tips for having your own profitable, knock-it-out-of-the-park online course.

Listen to this episode to hear more about:

  • The types of Online Courses (there are more ways to use an online course strategically in your business than you might first think!)
  • When you should NOT offer an Online Course
  • How to use an Online Course to grow your email list
  • Why you need to STOP underestimating your expertise and get your course done!
  • How Katie Crane, Pilates Instructor is helping OTHER Pilates Instructors with her specific area of expertise
  • Why sometimes “underpricing” a course deliberately can end up being hugely profitable (with the right strategy)
  • The 3 questions you MUST ask FIRST when you are considering creating an online course
  • Why it’s crucial you think about what’s going to happen AFTER your online course BEFORE you build it
  • Why it’s a good idea to host a webinar on the topic before you create your Online Course
  • Do you deliver your course live or pre-record it? Suzi and Michelle share their insights.
  • And much more.

Also mentioned in this episode:

138 - PR: How to Tap Into a Journalist's Curiosity - with Monica Rosenfeld27 Jul 202000:54:55

PR (Public Relations) is a topic we touched on a couple of episodes ago and we are going deeper into practical ways you can use publicity to get known in your market, be the person journalists call and build your authority as an expert.

In this episode your hosts, Suzi Dafnis and Michelle Falzon chat with PR maven, Monica Rosenfeld, Managing Director of WordStorm PR, a boutique-sized PR agency she founded in 2000, about how you can tap into the curiosity of journalists so you get more exposure in the media!

Listen to this episode to hear more about:

  • What it means to have a “Media Mindset”
  • Why journalists love business owners who take a proactive (vs passive) approach to the news
  • The 3 pieces of research you MUST do on the media in your industry
  • How to boost your credibility for months and even years AFTER your media appearances
  • Why PR beats Social Media!
  • The specific times it makes sense to do PR
  • The BEST type of PR (not what you might expect!)
  • Monica’s favourite “go-to” PR Strategy
  • The #1 mistake PR “newbies” make and why you will NEVER get featured in the media if you make this error
  • The “Top 5 Hook Angles” that will get a journalist’s attention
  • The big tip you can take from Monica’s World Forest Day campaign
  • How to make your business story “newsworthy”
  • What to look for in a PR agent
  • 5 ways to make the most of your media mentions
  • And much more.

SPECIAL OFFER for Content Sells Podcast Listeners!

1-hour Media Strategy Session With Monica
Just $245 ex GST (normally $395 - SAVE 38%!)

Go Here To Book Your Session

Also mentioned in this episode:

137 - Pivoting From a Live Event to a Virtual Event13 Jul 202001:05:43

Pivot is definitely a word that’s been REALLY overused in recent months, considering how many businesses have had to change direction and reinvent themselves due to Covid-10 and the various restrictions in place.

One area where those restrictions have been well and truly felt is in live gatherings. With many businesses having to rethink and reinvent the way they approach live events.

In this episode your hosts, Suzi Dafnis and Michelle Falzon share their top tips for pivoting from a Live Event to a Virtual Event (based on their experience shifting SEVERAL live events to virtual events in recent weeks AND their more than three decades combined experience producing virtual events.

Listen to this episode to hear more about:

  • The “surprising reason” why you DO want to consider a Virtual Event as an alternative to cancelling or postponing your Live Event.
  • What Michelle learned helping to pivot a large US-based event to Virtual in just 3 weeks!
  • Do the same things work at a Virtual Event as at a Live Event? Suzi and Michelle weigh in with their point of view.
  • Why you want to think about sending SWAG to your participants (and the “Do’s” and “Don’ts” of event goodies).
  • The contents of the gift box Michelle and Suzi sent their Masterminders when they had to pivot their 2-day Live Event to a Virtual Program
  • Top tips for encouraging the behaviours you want to see at your Live Event right from the first moments
  • Zoom and other tech tips
  • How long can people REALLY pay attention at a Virtual Event? The answer may surprise you!
  • The one thing you need to do at regular intervals to keep people tuned in (and it’s got NOTHING to do with your Content!)
  • Tips for making the most of the virtual environment (including some ideas you can ONLY do virtually that your participants will LOVE)
  • How to make sure your event runs smoothly and on time!
  • And much more.

Also mentioned in this episode:

136 - How To Beat “Content Stress” By Changing This ONE Habit29 Jun 202000:37:56

We’ve all likely felt that feeling of overwhelm or a deadline approaching and there’s just TOO much on our plate, whether it be a new webinar we are writing and doing slides for or a Facebook LIVE we committed to or a speaking engagement, podcast interview, email campaign - you name it - there are countless sources of “content stress.”

In this episode your hosts, Suzi Dafnis and Michelle Falzon discuss how very often the cause of this content stress can be traced back to one key habit they call the “ESTIMATION Habit.”

Listen to this episode to hear more about:

  • Why we often underestimate what’s involved in a project and over estimate what we can get done - and why that’s a “perfect storm” for content stress
  • The “content stress” moment Suzi avoided by accident (and why “Cancel-elation” is a thing!)
  • Three things you can do RIGHT NOW to have a healthier “Estimation Habit” and bring your content stress levels down
  • The 5 important things you need to ask yourself at the START of a project
  • What a “campaign mindset” is and why you want to develop one
  • The simple one-page planning process that can save you MANY of your content stress headaches and give you a more realistic sense of the scope of your projects.
  • And much more.

Also mentioned in this episode:

135 - The Power of PR: How to Position Yourself As An Expert – with guest Candice Meisels15 Jun 202000:36:06

A strong Public Relations strategy can radically increase your exposure and authority by being seen in the media and alongside other go to experts and influencers in various platforms. This is often money-can’t-buy brand awareness for you and your business and when done strategically, can result in increased sales and opportunities for you as a thought leader.

In this episode your hosts, Suzi Dafnis and Michelle Falzon share a special “from the vault” training delivered inside the HerBusiness Network from PR Expert Candice Meisels.

This training gives you a first-pass overview of what PR is and how to use it to be seen as an expert and get picked up by the media.

Listen to this episode to hear more about:

  • The stories of two HerBusiness Members and Masterminders who are having awesome PR wins right now
  • One of the most common misunderstandings about what PR is and is not
  • Why PR can be so powerful for SMALL business owners (and why it’s not just for big corporations with large budgets)
  • How PR fits into your business and your marketing strategy
  • Where the “PR Power” in your business is likely “hiding” and how to find it
  • How to position yourself as an expert to the media
  • Why you need to shrug off Imposter Syndrome to be seen and heard using PR
  • And much more.
Also mentioned in this episode:
134 - How To Use Bonuses To Get More Sales (Even From Your "Fence - Sitters")01 Jun 202000:38:13

Having a great bonus strategy can be one of the single biggest needle movers when it comes to your sales results. And often people either leave out including a bonus in their offer altogether or they add a bonus that doesn’t really do the heavy lifting that is possible when you really nail your bonus strategy.

In this episode your hosts, Suzi Dafnis and Michelle Falzon put the spotlight on how to use Bonuses STRATEGICALLY to get more sales, even from your “fence-sitters.”

Listen to this episode to hear more about:
  • Why people very often buy for the bonuses you offer and how to create a compelling bonus
  • The 3 types of bonuses you need to consider including in EVERY offer
  • How to reward and incentivise your “Fast Action Takers”
  • How to use bonuses in campaigns that have a set deadline where the offer goes away
    The kinds of bonuses that can spike sales even for “always available” products or services
  • Stuck figuring out what YOU can offer as a bonus? Check out the tips Suzi and Michelle share in this episode
  • The clever hack people like Jeff Walker, Amy Porterfield, Stu McLaren and Ryan Levesque use when coming up with their bonuses to make them a slam dunk
  • Why you don’t always have to create something NEW as a bonus (and a clever idea for re-purposing a very specific existing service into a bonus)
  • Why you need to always attach a dollar amount to your bonuses (and how to do that - including the recommended total value of your bonuses)
  • And much more.
Also mentioned in this episode:
232 - How to Monetise Your Podcast Even if You Don’t Have a Huge Audience - with Omar Zenhom25 Mar 202401:00:45

Whether you have a podcast, or you’re thinking about creating one, or even if you may never have a podcast but you create regular content that you would like to monetise in some way… today’s episode is for you!

In this episode, your hosts, Suzi Dafnis and Michelle Falzon speak to massively successful podcaster, Omar Zenhom.

Omar is the founder and host of The $100 MBA Show. The $100 MBA Show is ranked as a top business podcast in over 30 countries.

With over 200 million downloads and over 2,400 episodes, Omar knows a thing or two about what works (and what doesn’t) when it comes to making money from podcasts.

Listen to This Episode to Hear More About:

-> How Omar and Nicole’s first podcast failed… but gave them an invaluable lesson that was a key to their success.

-> How focusing on his own unique strengths vs trying to “do what everyone else was doing” paved the way for millions of podcast downloads a month.

-> The FIRST question you need to ask yourself about your podcast before you monetise.

-> 7 ways to make money from your podcast (and Omar’s favourite!).

-> The “big gamble” Omar and Nicole took on their podcast… and how it paid off.

-> Why Omar waited until they had 10,000 a day before accepting paid ad sponsorship.

-> How Omar sells his course and other products from his podcast.

-> The clever way to combine your email, social and podcast audiences to get even more sponsorship dollars.

-> Why you don’t need a large audience to successfully monetise your podcast.

-> Why Dynamic Inserted Ads was a game changer and other ways sponsorship has changed in the last few years.

-> Placement matters – the one place Omar says you should NOT put an ad on your podcast and where he suggests you place it instead.

-> The sponsorship opportunities Omar says no to (and why).

-> Ways to grow your email list from your podcast and the “mic drop” piece of advice Omar shares about how to choose a lead magnet that your audience will flock to sign up for from your podcast.

-> Plus so much more!

 Also Mentioned in This Episode:

-> HerBusiness Marketing Success Mastermind

-> HerBusiness Network

-> Omar Zenhom

-> The $100 MBA Show

-> Ep 225 - How We Produce This Podcast

-> Sue Jalowiec - Knit It Now

133 - How To Use Photography to Advance Your Personal Brand With Jamie Swanson18 May 202000:43:56

The photographs and images you use of yourself on your website, in social media and elsewhere are a major influence on the way your personal brand is perceived… and yet, this is an often overlooked or misunderstood content medium.

In this episode your hosts, Suzi Dafnis and Michelle Falzon chat with pioneering personal branding photographer, Jamie Swanson, about why your branding photographs are MORE than just a headshot.

Listen to this episode to hear more about:
  • Why you might want to consider “batching” your photographs and doing a new photo shoot EVERY quarter
  • How understanding your ideal client will guide you in the choices you make around how your photos look and feel
  • The importance of STRATEGY and INTENTION when planning out your photo shoot
  • How to get photos that “stop the scroll” on social media and get your ideal clients paying attention to you
  • The important mindset shift from photos as static images to powerful beginnings to a STORY you are telling your customers
  • Why you need to find the “uncommon commonalities” with your customers and VISUALISE those in your personal branding photos
  • What you can learn from “the Cauliflower” example that will change how you see personal branding photography forever
  • The single most important question you need to ask yourself BEFORE you choose your photographer and plan out your shoot
  • How to use photos to build more trust with your audience
  • The types of shots you need to get when you book your personal brand photo shoot
  • The types of images that get the MOST ENGAGEMENT
  • What Jamie learned about personal branding while grass skiing!
  • And much more.
Also mentioned in this episode:
132 - How To Create “Content Momentum” That Leads To Sales04 May 202000:25:03

Content Momentum is the idea of keeping people in momentum from the point they first join your email list or click on your Facebook ad, or download your lead magnet, all the way to the point where they BUY from you.

The problem is, people often design marketing funnels where they are not thinking about momentum at all - they let leads and customers fall out of the process or they put unnecessary gaps, pauses or BLOCKS on their customers moving forward and buying from them.

In this episode your hosts, Suzi Dafnis and Michelle Falzon revisit a topic they talked about waaaay back in 2015 (Episode 11 The Step 2 Secret) and share how you can get and keep your leads and customers in momentum by always offering the next step (this concept might make sense to you but trust us, very few people really execute well on this!).

Listen to this episode to hear more about:
  • The easiest way to “kill” momentum and why you are probably doing this one thing right now in your marketing funnels
  • If you offer a free trial, do this to keep the momentum going and get more people signing up sooner for your paid product or service
  • The EXACT moment to keep people in momentum in your marketing (and the surprisingly easy way to do it)
  • The mindset shift you need to make to really embrace and create Content Momentum
  • Why it doesn’t matter if people consume your lead magnet or the step before… you STILL offer a next step (the reason why will have you rethinking your content strategy!)
  • What you can learn from Tarzan when it comes to creating content momentum and a higher converting funnel
  • Why the “Problem/Solution Dance” is key to creating and maintaining momentum and how to choreograph more of it in your marketing content
  • And much more.
Also mentioned in this episode:
131 - Evergreen Webinars - Content That Works For You20 Apr 202000:52:29

Evergreen Webinars enable you to run one pre-recorded webinar over and over again to new leads coming into your marketing funnel.

When done well they can be AWESOME, operating as an “online salesperson” for you 24/7. When done badly they can be complex, misleading and downright icky.

In this episode your hosts, Suzi Dafnis and Michelle Falzon share their love/hate relationship with Evergreen Webinars (it’s more love than hate!) plus the various strategies and ways of making your evergreen webinar successful.

Listen to this episode to hear more about:
  • How to structure your webinar
  • How you can use your webinar in different situations, other than a LIVE webinar to get results.
  • The role of a lead magnet - when you use one to lead into your webinar, and when you don’t
  • Ideal webinar “next steps” to offer once someone has seen your presentation
  • Behind the scenes on HerBusiness most successful Evergreen Webinar strategy
  • Suzi and Michelle’s PET PEEVE when it comes to Evergreen Webinars
  • The BIG mistake most marketers make when going “evergreen” and how it can hurt your credibility
  • Why you never want to “pretend” you evergreen webinar is live
  • The easy way to get your first Evergreen Webinar recorded and ready
  • Advice on how and when to offer the webinar after someone opts in - is it minutes, hours or days in the future? The answer might surprise you.
  • And much more.
Also mentioned in this episode:
130 - 3 Ways to Stay Motivated When It Comes to Creating Content06 Apr 202000:36:05

You might start out really enthusiastic about your content plans, but within no time you can be left feeling overwhelmed, disinterested and out of ideas.

In this episode, your hosts Suzi Dafnis and Michelle Falzon give you a shot in the arm of motivation and inspiration to help you get back on the content horse if you feel like you’ve fallen off, got off track or run out steam.

Suzi and Michelle share three of the most powerful ways they’ve found to stay motivated when it comes to creating content for the long term.

Listen to this episode to hear more about:

  • How to keep the “new year glow” on your marketing plans, all year long!
  • One small tweak you can make to the way you layout your content plan that can transform your daily motivation (and that of your team)
  • Why you might want to consider making a “grand declaration” to friends, colleagues or even your customers!
  • The ideal length of time to forward plan your content in detail (and why more or less than that is almost guaranteed to demotivate you!)
  • The “daily tallies” strategy that has proved the game changer motivating our Masterminders in a range of businesses from property, health, fitness and more…
  • Why you want to spend time focusing on the results your customers are getting (and the side effect that will keep you motivated)
  • The “Grit” secret every successful content marketer uses to “stay in the game”
  • And much more.

Also mentioned in this episode:

129 - Using Customer Journey to Organise and Inspire Your Content23 Mar 202000:34:02

Have you ever mapped out your Customer Journey? Have you ever written down the journey someone takes step by step as they go from not knowing about you through to being your customer and beyond?

If you HAVE then you know what a game-changing experience it can be.

If you HAVEN’T then maybe by the end of this episode we will have inspired you to take a look at that as something you might want to do.

In this episode your hosts, Suzi Dafnis and Michelle Falzon not only talk about getting clear on your Customer Journey, they also share how taking the time to do that will ALSO help you organise and inspire your content… and here’s the best part… it will also make your content WAY more effective at attracting, converting and KEEPING your customers AND you also won’t be wasting your time creating content that you don’t need.

Imagine that. No more random blog posts. No more week in week out creating a newsletter that you’ve forgotten why you’re doing it. No more sitting at your computer or in front of your camera thinking “what the heck do I write or talk about with my audience today?”

Because when you have a clearly laid out and documented Customer Journey you can use that journey almost like the framework for your content, so you are ONLY ever creating the content that you need and every piece of content has a clear purpose.

Listen to this episode to hear more about:

  • Exactly what a Customer Journey is and why you want to start at the “Zoomed out” level first
  • Why knowing your Marketing Mountains gives you an “unfair” advantage when it comes to mapping your Customer Journey
  • How to get to the next level of detail after you’ve mapped out the key milestones in your Customer Journey
  • How to avoid a “default setting” Customer Journey
  • The universal steps EVERY customer takes on EVERY Customer Journey and how to use that to get a headstart
  • How to know with confidence which part of the Customer Journey to focus on optimising your content for
  • The “REAL” Truth behind our “No Content Without Conversion” catch cry (and why most people understand this)
  • And much more.

Also mentioned in this episode:

128 - Overcoming Buying Objections With Bari Baumgardner09 Mar 202001:25:51

Ever felt “icky” about having a sales conversation or making an offer? Being vulnerable to the pang of rejection or having to ask people to “buy your thing” can feel intimidating… and often when we are presented with buying objections - we can freeze up or feel rejected or stutter and stumble not knowing what to say.

In this episode your hosts, Suzi Dafnis and Michelle Falzon introduce you to Bari Baumgardner, one of the world’s leading authorities on using live events as a way to grow your sales, your community and your business and she’s helped the “who’s who” to have sales conversations with HUMANITY that are geared and SERVING rather than SELLING.

Bari shares how you can feel GREAT about helping people move forward with you, rather than like a used car salesman pushing your product.

This is a MUST-LISTEN episode for anyone who ever sells a product anywhere, not just at live events.

You can also get Bari’s FREE Online Workshop over at www.liveeventworkshop.com .

This episode is a recording from a presentation Bari recently delivered to our HerBusiness Marketing Success Mastermind which is an inner circle group we host for women business owners to grow their business and find a support system from their peers. You can apply for the Mastermind by visiting: herbusinessmastermind.com

Listen to this episode to hear more about: 

  • How Bari got over being so scared of selling she even quit Girl Scouts to avoid selling cookies, to become one of the most successful, authentic, confident and empathic sales person you will ever meet
  • How to SERVE hard and SELL easy (this one is a HUGE relief for anyone who hates selling but loves looking after their customers)
  • The REAL reasons behind some of the most common objections you hear every day (and the one simple question you can ask to get to those reasons)
  • The one reframe you need to make BEFORE your next sales conversation that will change your life!
  • How understanding what triggers YOU will make you more effective in your sales conversations and reveal the blindspots that are likely stopping customers from saying yes to you
  • The most common objections - why they are universal and how to respond to each one when it comes up
  • What to do if your customer tells you they have to “talk it over with their spouse / partner”
  • Why “being polite” is not serving you or your customers
  • How to have more human conversations that naturally lead to people wanting to buy from you
  • And much more.

Also mentioned in this episode:

127 - How to Use Content To Grow Your eCommerce Business24 Feb 202001:01:50
When it comes to growing e-commerce stores, Susan Bradley of The Social Sales Girls knows her stuff. She’s grown and sold ecommerce businesses and has taught  thousands of people how to find their audience and turn website traffic into paying customers.   In this episode your hosts, Suzi Dafnis and Michelle Falzon, pick Susan’s amazing ecommerce brain for strategies for using content to grow your eCommerce business.   Listen to this episode to hear more about:
  • The “go-to” lead magnet type all e-commerce businesses should have
  • How to use discount codes and coupons
  • The minimum number of visitors you need to your online store each month to make your marketing viable.
  • The place where 40% of your sales come from (not where you think)
  • Why your e-commerce lead generation content needs to be different to other business models
  • How to keep your content focused on the sale 
  • The two biggest determinants of whether you will convert a prospects into a customer? 
  • The importance of the frequency of your communications
  • Why you need to show the SAME content multiple times and in multiple places
  • How many times you need to get someone to visit your website on average before they buy (the answer might surprise you)
  • The specific and powerful strategy designed specifically for people who’ve visited your online store in the last 30 days that could double your sales
  • How Susan uses email automation to get more sales more often from the SAME customers
  • Tips for using SMS in your sales cycle 
  • The role of Facebook Groups in getting more social proof and sales for your ecommerce store 
  • The unusual way you can use Instagram Influencers to get sales
  • Susan’s #1 email marketing strategy 
  • And much more.   
Also mentioned in this episode:    HerBusiness Success Mastermind  Social Sales Girls Website  Social Sales Girls Inner Circle  Social Sales Girls Facebook Page Social Sales Girls - 0 to 50k on Shopify 
126 - Hooks: Why You Need Them In Your Content and How To Create a GOOD One!10 Feb 202000:42:25

There’s almost nothing we love more than a content marketing campaign that really converts! One of the first things you need to make that happen is a strong hook that is going to immediately get people’s attention.

Whether that’s for a Facebook ad, an email subject line, the topic of your lead magnet, your sales video, your webinar, your YouTube video… you get the picture… you need a catchy idea that is going to be relevant and interesting and attract the attention and curiosity of your IDEAL clients enough to get them clicking the link or watching the video or opening the email or whatever it is you want them to do next.

But great hooks don’t always just pop into your mind - sometimes it takes a bit of work to come up with a good hook and that’s what we want to help you with.

In this episode your hosts, Suzi Dafnis and Michelle Falzon, share 6 ideas to give you inspiration for your hooks.

Listen to this episode to hear more about:

  • Why a hook is not a headline (but a headline can contain your hook)
  • How to use the language your customers give you to make your hooks better
  • Why a “flabby tummy” is better than a “fat stomach”
  • How to ask provocative questions to appeal to your audience (and the one “beginner mistake” that will make your question hook a non-starter)
  • The 5 thought-starter prompts for a question type of hook
  • How to use statistics to get attention (even if you don’t have any statistics of your own)
  • How to borrow from global stories and thought leaders to create powerful hooks
  • How to use humour to get more people clicking
    And much more.

Also mentioned in this episode:

125 - How she’s getting 66% engagement in her FB Group! with Fiona Keary27 Jan 202000:59:22

We’re talking to someone who has recently had 66% engagement in her Facebook Group. That’s a pretty amazing number… and as we found out on the show… she’s actually JUST updated those numbers to a whopping 90% engagement (that’s 9 out of 10 of her members have engaged with her in the last month!).

Fiona Keary is a business owner we LOVE - she is a long time member of the HerBusiness Community and the HerBusiness Marketing Success Mastermind and we’ve seen her go from strength to strength year on year.

As the brains behind Style Liberation she has created 1:1 and online services, products and courses and on this episode she gives us the inside story on her AMAZING engagement statistics and how she’s getting her Facebook Group Community so involved.

Be sure to check out Fiona’s Facebook Group 35+ Where To Shop to see all these strategies in action!

Listen to this episode to hear more about:

  • The smart move Fiona made on Day 1 when it came to launching her Facebook Group
  • How niching down to women 35+ and being clear about who this group is for and who it’s not for has been central to Fiona’s success (in other words, it’s BEST not to try to please everyone!)
  • Why this Facebook Group worked where others had failed (and the ONE thing Fiona did different that everyone should know before starting a Facebook Group)
  • The role of creating a “safe space” in an online community and how you can create that safety for your members
  • The 5 things Fiona did to enable her group to “take on a life of it’s own”
  • The smart use of customer stories to seed her paid offers
  • Why sometimes you’re best to block people in your group who don’t share your values
  • How to know how much content to give in a free group and when to pull back so you don’t give too much and cannibalise your paid offers
  • The balance between free content and marketing offers in her content plan
  • The 3 pieces of content Fiona posts EVERY week that have been central to her group’s massive success
  • Why you MUST know the problem you are solving for your group - right from the start
  • The perils of not showing people what you do in your paid offers (and how to get around that)
  • And much more.


Also mentioned in this episode:

124 - How she got 23% conversion into her Membership with Amanda Farmer13 Jan 202000:39:24

Amanda Farmer of Your Strata Property, a one-stop-shop for information and education about strata living shares with us how she converted 23% of her prospects from a small email list of just over 300 people into her PAID membership.

It’s quite extraordinary what she’s been able to do with a small, very strategic list and in this episode you learn just how special this list was and what she did to get those kinds of mammoth conversion rates.
23% - that’s almost one in 4 of the prospects on her email list converting to PAID customers and she did it all in just a matter of days.

Listen to this episode to hear more about:

  • How a small niche became a flourishing business
  • What the key mistakes were that Amanda made when starting her Membership
  • How closing her membership and only re-opening it twice a year reinvigorated her numbers
  • The unexpected benefit of a closed membership on Amanda’s ability to focus on her paid members
  • How Amanda planned out her campaign step-by-step
  • The eye-opening insight Amanda gained from her April launch that enabled her to more than double her results on her September launch
  • How Amanda’s “All roads lead to Waitlist” strategy enabled her to create a list of ideal buyers who were begging her to open her membership
  • And much more.

Also mentioned in this episode:

231 - Navigating The Biggest Change in 20 Years with Cheryl Rerick11 Mar 202400:53:19

BIG changes are coming that will impact every business that uses email marketing.

In this episode, your hosts, Suzi Dafnis and Michelle Falzon speak to email automation expert, Cheryl Rerick, about the looming changes being made by Google, Yahoo, Microsoft that have a direct impact on the deliverability of your emails!

These are some of the biggest changes to happen in email marketing for 20 years and you need to get ahead of the changes to ensure your emails remain compliant and that you can continue get your message into the inbox of the people on your email list.

Listen to this episode to hear more about:

-> Authentication practices you need to have in place by April 2024 (or put your email deliverability at risk).

-> What the heck acronyms like SPF, DNS, DKIM and DMARC mean (and exactly what you need to do to be compliant).

-> Why the changes are not as scary as they first sound and how they are actually good for you and for email marketing in general.

-> How you can take back control of your email deliverability.

-> The “non-verbal” message your email recipients could be sending that’s hurting your email deliverability (and what you need to do about it).

-> List “hygiene” practices and the ideal time to remove inactive subscribers from your email list.

-> The email re-engagement strategy this is SO SMART we wonder why we didn’t think of it before!

-> Cheryl’s top 3 strategies for re-engaging subscribers.

-> The big mistakes business owners make when it comes to navigating the big changes coming.

-> How to know if the changes apply to you (hint: they do!).

-> The free Google tool that gives you instant insight into how Google is rating your email reputation right now (and why knowing this is more important than ever!).

-> What to do to avoid getting stuck in SPAM filters.

-> Plus so much more!

Also Mentioned in This Episode:

-> HerBusiness Marketing Success Mastermind
->  HerBusiness Network
-> Cheryl Rerick
-> Get Cheryl’s FREE Email Deliverability Workshop
->  Ep 11 - The Step 2 Secret
-> Google Postmaster Tools
-> Melanie Campbell - Confidently Peri

123 - 2019 Books For Content Marketers - Our Top Picks30 Dec 201900:51:14

One of our most popular episodes was way back in 2017 when we shared some of our favorite books of the year… so we decided to do it again!

Between us we read a LOT of books and these are our TOP picks when it comes to content marketing books for 2019.

Listen to this episode to hear more about:

  • The HerBusiness Book Club and why it’s one of Suzi’s favourite things
    What we’ve learned from Seth Godin (and the amazing way he was able to distil online marketing to just a few lines)
  • The book that had Michelle nodding every 5 minutes and spontaneously shouting “that’s right!”
  • How crafting memorable moments became one of our most memorable books of 2019
  • The one book Michelle used as a “manual” when revamping a client’s online course that resulted in more than double their goals being met
  • Some of the biggest myths about creating habits busted… and the book that revealed all
  • And much more.

Also mentioned in this episode:

HerBusiness Success Mastermind
Content Sells Reading List

122 - What's Working Right Now - 6 Hot Tips From Successful Women Marketers16 Dec 201900:44:31

As we near the end of the year we were thinking about how we’d like to round things out and one of the things we’ve done over the past year that was really popular was to share some of the top Marketing tips from the very talented women in our Marketing Success Mastermind… and so we’ve decided to do that again!

We recently asked our Masterminders to share the #1 content marketing strategy or tip that is most effective for them in their business right NOW... so you know it’s relevant and actually working for other people like you, in business TODAY.

Listen to this episode to hear more about:

  • The one strategy an online legal kit firm is using to create compelling customer stories, even in a regulated industry
  • How a fitness business is using MVPs to iterate faster and get to what’s working sooner (without an excess cost of time and money)
  • How to apply the “MVP” philosophy to all kinds of products and industries… even books!
  • The incredibly smart thing a music education business to leverage a big industry conference by creating their own “online show” - and how that dramatically improved their authority and brand awareness
  • The unexpected “knock-on” effects of spending time creating and curating your customer stories
  • How to create a “peaches and cream” match when looking for strategic alliances - and how businesses as diverse as sales CRMs, electrical trades, fashion and music are winning with strategic partnerships
  • How a fashion stylist is taking one 2-minute piece of regular content she creates every week and repurposing it across social, email and other platforms to get maximum leverage
  • And much more.

Also mentioned in this episode:

121 - Content Lessons We Learned From Lady Gaga02 Dec 201900:28:41

We’ve just been to see Lady Gaga LIVE in Las Vegas! And boy, did she have us in the palm of her hand. Standing ovation after standing ovation as she made her way through some of the world’s most-loved Jazz songs.

The entire evening was a masterclass in how to create a connection to your audience, know your message and be unapologetically true to yourself.

We thought there were SO many lessons we could apply to our marketing and communications that we decided there were a “million reasons” (see what we did there!) to do a podcast episode sharing our top takeaways from this epic concert and this truly once in a generation performer (can you tell we had an amazing time!?). And don’t even get us started on the costumes… did we mention we LOVE her?

We also recorded a video version of this podcast, which you can check out on our Facebook Page.

Listen to this episode to hear more about:

  • What you can learn from George Gershwin about knowing when to follow the rules and when to innovate
  • How Lady Gaga handles failure and the brilliant reframe that can get you to success sooner
  • How she proved her promoters wrong with her Jazz shows and what we can take from that when it comes to our offers to our audiences
  • The one thing Lady Gaga did right at the start of her show that guaranteed her a standing ovation at the end of EVERY song and how we can use that same idea to encourage the behaviour we most want from our audience
  • The role of vulnerability in creating connection with our most ideal customers
  • Why we each need to pick up our own damn torches
  • And much more.

Also mentioned in this episode:

120 - Content Sells Lessons We Used To Sell Our High End Retreat18 Nov 201900:40:11

That’s a wrap on the 2019 HerBusiness REACH Retreat in Hawaii. WOW what a week! So we thought we’d pull the curtain back on the marketing we used to fill this high end retreat (you’ll notice many of the strategies we’ve already shared on this podcast were key to our success). 

Listen to this episode to hear more about:

  • Why you need to focus on the pleasure and pain of your offer WAY more than the features of your offer.
  • The copy approach we used to get our ideal clients applying
  • How we used Facebook LIVES to tell our customer stories
  • The branding secrets we used to create a recogniseable look and feel for the campaig
  • And much more.

Also mentioned in this episode:

119 - Communicating Your Value Through Your Content04 Nov 201900:47:15

We’ve just concluded the annual HerBusiness REACH Retreat in Hawaii (A-Mazing!). And one topic we discussed was how to communicate your value. It brought up some REALLY fascinating conversation about what stops us from really charging what we’re worth and owning the value we bring… so we thought we’d continue the discussion (and some tips on how to overcome those blocks) on today’s show!

Listen to this episode to hear more about:

  • Why you’re not alone if you sometimes feel like a “fraud”
  • The BIG reason many people don’t create their sales content (Hint: It’s not always because you don’t have the skill)
  • How to deal with criticism from others when you raise your prices or start really owning and sharing the value you bring
  • The “rip off” complaint and why it’s not as scary as you might think
  • And much more.

Also mentioned in this episode:

118 - How to Encourage Comments and Interactions During a Live Online Training21 Oct 201900:31:09

Online presentation platforms are AWESOME (think Zoom Calls, Facebook LIVEs, Webinars). It’s an ideal way to reach a lot of people in a really powerful, easy way to deliver trainings, create connection, sell stuff and get people using your product… BUT…

One of the BIG problems we see is that even though there are LOTS of opportunities to create a dynamic back and forth between you and your audience - most people really end up offering a decidedly ONE way conversation in their online presentations… where they are essentially talking AT their audience.

In this episode your hosts Suzi Dafnis and Michelle Falzon share their top 5 tips for encouraging comments and interaction during a live training.

Listen to this episode to hear more about:

  • When you DO want to talk in a “one-way” conversation and why most of the time you need more “two-way” communication.
  • How starting small with some really easy “training wheels” interactions can make a BIG difference to your results
  • How to structure your questions so people actually answer them (instead of leaving you “tap dancing” to silence!)
  • Why it’s SO crucial to acknowledge the early commenters (and how to do it so you create a flood of EXTRA comments and interactions)
  • What you can do to get interaction that makes your audience feel comfortable
  • The power of non-verbal feedback and how to get it
  • How you are currently sabotaging the level of interaction you are getting on your live online presentations and the counterintuitive, slightly scary thing you need to do change it immediately (it’s only scary once and then it’s FUN!)
  • And much more.

Also mentioned in this episode:

117 - Content Marketing Getting Unstuck Hacks07 Oct 201900:36:16

Ever get stuck part way through a content project? Sometimes find it difficult to even get started with a new piece of content? Always having to come up with new ideas and finding that a challenge? Take it from us… we’ve seen just about every content block, obstacle and unreasonable deadline there is… and we’ve developed some hacks that help us work better, faster and break through procrastination and other blocks.

In this episode your hosts Suzi Dafnis and Michelle Falzon share their top personal hacks for creating compelling content… 

Listen to this episode to hear more about: 

  • Why you might want to consider sharing your content project with others (and specifically WHEN to do that)
  • How to find that “easy first step” even when you feel completely blocked or thoroughly daunted by your content project
  • What role self-awareness plays in our ability to get unstuck
  • Why it’s OK to have a big “whine” about your project (and in fact, it can probably HELP you make progress!)
  • Why simply changing your environment can change your attitude to your project
  • The benefits of “staring out the window” and why every content project needs time to “percolate” - even the small ones!
  • How trying to filter and audit our ideas is likely blocking our creativity (and what to do instead)
  • And much more.

Also mentioned in this episode:

116 - Using Amazon to Reach New Customers with Dylan Frost23 Sep 201901:03:31

In this episode, your hosts Suzi Dafnis and Michelle Falzon talk with Amazon marketing expert and multi-million dollar Amazon seller, Dylan Frost about how different types of businesses (large and small, service-based and product-based) can find new customers on Amazon.

Listen to this episode to hear more about:

  • Some of the WEIRDEST things people have ever bought on Amazon
  • Dylan’s  TOP 3 Content Strategies for succeeding on Amazon
  • How Amazon strategies can map over to other parts of your business
  • How relevant is having an email list when you have a ready-made audience of customers on Amazon?
  • Even though the focus is mostly on physical products, there ARE big opportunities for service providers on Amazon
  • How to get started if you want to be a seller on Amazon
  • The art of “bootstrapping” and how Dylan used this strategy to grow a $22 million business selling on Amazon
  • How and why you want to avoid talking about features over benefits (and Dylan's top tips for avoiding “technobabble”)
  • Why Amazon is the world’s largest billboard (and how you can use that to your advantage)
  • How to use Amazon as your “reverse showroom” 
  • How to get sales from Amazon even if your customers don’t buy on that platform (this could be one of the most effective and unheard-of ways you can use Amazon) 
  • And much more.

Also mentioned in this episode:

115 - 3 Vital Pieces of New Customer Content09 Sep 201900:30:36

Today your hosts Suzi Dafnis and Michelle Falzon talk about a topic they started discussing way back in Episode 08  - How to Create a New Client Email Nurture Campaign

In this session expand on that discussion to look at 3 vital pieces of content you need to create for new customers.

FREE RESOURCE: New Customer Email Sequence Template

Get the step by step template that outlines the recommended email sequence to send to new customers.

Listen to this episode to hear more about:

  • The 5 Goals of your New Customer Communications that you can apply to your nurture sequence
  • How to Reassure your customers right after they buy from you
  • Tips for Connecting in your emails, phone calls and other messaging
  • Why you need to Orientate people to “how we do things round here”
  • The best way to Switch On new customers to use the product or service they just purchased from you (and why you want that as soon as possible)
  • How to identify the milestones that matter in your new customer’s experience
  • The role of direct mail in your new customer communications
  • A smart and inexpensive postcard strategy we learned from our friend Alexi Neocleous
  • And much more.

Also mentioned in this episode:

Alexi Neocleous
Episode 08 - How to Create a New Client Email Nurture Campaign
Bonjoro
REACH Retreat

114 - How To Stop Writing So Apologetically and Start Selling More!26 Aug 201900:35:09

Something we see a lot of when we are asked to review people’s content is that many business owners and marketers hold back their power and use phrases that defer to others or that self deprecate.

The thing is, writing in that apologetic tone doesn’t inspire confidence and it can be costing you sales and strategic alliances and invitations to speak at conferences and so much more.

And in today’s episode your hosts, Suzi Dafnis and Michelle Falzon share how they’ve personally overcome this challenge as well as their top tips for writing in a more confident, less apologetic tone.

Listen to this episode to hear more about:

  • How to restate “negative” or “self-deprecating” statements easily to make them more powerful
  • The common language trap that almost all women business owners fall into and the “warning signs” to look out for
  • What deferring to others looks like in your writing and why you “think” it’s showing respect when actually it’s showing weakness (and what to do instead)
  • Why we feel so compelled to make “damaging admissions” and what you need to be sharing to build rapport, show transparency and get past unhelpful “blurting”
  • The Marianne Williamson quote both Michelle and Suzi have used to help get past writing apologetically
  • Why you can play to the strengths of the situation, even if you don’t feel like you can play to your own strengths
  • Why, at first, it may feel like you are overdoing it with your new writing style… and that’s perfectly ok… you need to KEEP going!
  • How to replace meaningless words with meaningful ones
  • The often unconscious habit of adding “tag lines” to our statements and why that’s costing you sales and respect
  • The 3 main reasons women in business use apologetic speech and writing patterns
  • The role of “strategic softening” and how to do it so you don’t become a doormat
  • Two key questions to ask yourself if you find you are a regular “strategic softener”
  • And much more.

Also mentioned in this episode:

230 - The 3-Word Mantra For Marketing Breakthroughs26 Feb 202400:30:29

In today’s show, we’re sharing a MANTRA that is making a BIG difference with our students and clients when it comes to having a Marketing Breakthrough.

Sometimes, a marketing breakthrough can be doing something new, and sometimes, it can be what we’re STOPPING doing that creates it. Sometimes, it’s BOTH – we have to stop one thing so we can do another.

But change can be daunting.

Whether you’re delving into new territory, turning off a part of your business to focus on another, or launching or closing down a product – this simple 3-word Mantra could be a powerful tool for you!

Listen to this Episode to Hear More About:

-> The conversation that sparked this 3-word mantra.

-> How to use this mantra to stop second-guessing yourself.

-> How to create an effective mantra (and why you might need one to “hack” your behaviour).

-> Why adding some whimsy to your mantra actually make it more effective.

-> The one thing that makes all the difference between being able to create big positive changes in your business or getting stuck with the status quo.

-> How Suzi used the central idea of this mantra when selling one of her businesses.

-> How to use this mantra to charge higher prices and get better at negotiating.

-> When and how to use this mantra to breakthrough, even if you feel totally out of your depth.

-> Plus so much more!

 Also Mentioned in This Episode:

-> HerBusiness Marketing Success Mastermind

-> HerBusiness Network 

-> Made to Stick Book by Chip and Dan Heath

-> EP 174 - How to Create Time For Big Ideas That Grow Your Business

-> EP 204 - The Perils of Overthinking and Underdoing

-> EP 205 - How Owning More Space Helps You Reach More People With Your Content Marketing

-> EP 214 - The Hybrid Expert Revolution - With Ryan Levesque

-> EP 223 - Going from Reactive to Proactive Marketing

-> EP 224 - Exploding Mountains (When to Stop Offering a Product or Service)

-> EP 226 - Best Books For Content Marketing - 2024 Edition

-> Michelle Pascoe - Oops

113 - How to Host a Guest Panel12 Aug 201900:33:26

Whether you are hosting a live event, a webinar, a Facebook LIVE or ANY kind of content, inviting a panel of guests to contribute can be an AWESOME strategy (when you know how to do it right).

In this episode, your hosts Suzi Dafnis and Michelle Falzon, share their top tips when it comes to hosting a panel, based on their many years of experience being on panels and putting panels together for all kinds of purposes.

FREE RESOURCE: We have a Bonus How To Host a Guest Panel Checklist that outlines the steps we discuss in today’s episode.

Listen to this episode to hear more about: 

  • What makes a GREAT panellist guest (and one question you need to ask yourself EVERY time beforeyou invite someone onto your panel)
  • How to use a panel to showcase your most successful client stories (and WHEN the perfect time to do that is!)
  • How many people to include in your panel and how to think about the diversity of your panel
  • Do you prep your panel in advance? Some important Do’s and Don’ts
  • Why you always need to allow time and space to “follow the white rabbit” in your panels
  • The minimum duration for any panel (and the biggest mistake people make when allowing a panel in their event timeline)
  • Setup tips that will make your panel look amazing AND be a pleasure for your panellists and your audience
  • Why you may want to rethink the “barstool” as the default panel seating!
  • How to position a panel if you want to use it to help you sell your product or service
  • And much more.

Also mentioned in this episode:

112 - How to Create Your First Online Challenge29 Jul 201900:39:51

In Part 1 We covered the things you need to think about BEFORE you launch your first Online Challenge so you are set up for success right from the start.

And in today’s episode your hosts, Suzi Dafnis and Michelle Falzon, dig deeper into the strategies you can implement DURING your Online Challenge to get the best results.

FREE RESOURCE: Get your pre-challenge setup tips summarised in this handy Your First Online Challenge Cheat Sheet.

 

Listen to this episode to hear more about:

  • The most important thing you can do right after someone opts in for your Online Challenge
  • How to get people interacting in you Challenge from Day 1
  • How to format your welcome message to new people joining your challenge
  • What sort of platform to use to deliver your content… Facebook or ???
  • What kind of Facebook Group is best suited to the Challenge format (secret, closed or public)?
  • How to know whether you shut your group down or leave it open at the end of your Challenge
  • The importance of creating rituals and regular celebration (and some fun ideas that are easy to implement but deliver BIG results)
  • The importance of creating peak moments in your challenge (and why you may need less than you think you do!)
  • The difference between “Sequential” and “Repetition” based Challenges - and what that means for your content
  • How to create your challenge exercises
  • How often to communicate with the people participating in your challenge
  • How to convert people into your paid next step at the end of your Challenge
  • And much more.

Also mentioned in this episode:

111 - The Wealth Chef - Build Your Personal Brand with Ann Wilson16 Jul 201900:35:01

Becoming known as an authority in your space is a lot about building a powerful personal brand. But how do you begin and what are the ingredients you need to focus on to leverage your brand and make a hugely successful business in the process?

Today your hosts Suzi Dafnis and Michelle Falzon are talking to someone who has done that very successfully in her own business. Ann Wilson, otherwise known as The Wealth Chef has created an incredibly successful business and an AMAZING personal brand that spans books, live events, online courses and more, as she lives her purpose of teaching the same recipe for financial freedom that enabled her to be financially free within 8 years, to others.

Ann is an author and a sought after expert featured in Cosmo, Women’s Health, Huffington Post, CNBC and Sunday Times and she shares her personal branding and business building wisdom in this brand new episode.

Listen to this episode to hear more about:

  • The number one trait Ann values above all others when it comes to successful content marketing
  • How you can have a strong personal brand AND create a business that’s saleable
  • How to repurpose your content in a smart way that has you create core ideas once but gives you dozens of pieces of new content across multiple platforms and media
  • And much more.

Also mentioned in this episode:

 

110 - Villains, Superpowers and Designing a Successful Content Strategy with Melinda Cohen01 Jul 201900:42:19

One piece of really powerful core content can completely shift your business… and even open up new business opportunities. Which is something we love to hear about on this show, and today we’re talking to someone who has done just that.

In this episode, your hosts Suzi Dafnis and Michelle Falzon chat with CEO of Coaches Console and creator of the Villains and Superpowers framework, Melinda Cohen, about how to create powerful content and leverage it across all aspects of your business, from front end marketing through to onboarding, engagement and retention.

RESOURCE: Get Melinda’s powerful Villains and Superpowers Facilitator’s Guide at www.coachesconsole.com/villains-superpowers

Listen to this episode to hear more about:

  • How you can find your best core content by accident (and what to look for)
  • Why you want to surface people’s objections EARLY in the conversation when they feel most hopeful
  • How to handle perfectionism using an unexpected superpower that will get you moving forward
  • How to create content that shifts the mindset of your customers (and what that’s so important)
  • The brilliance of building in accountability to your content and how that increases conversion
  • The shift from “me” to “them” and how it will change your approach to marketing forever
  • The Power of the Redirect from Villain to Superpower
  • How to get more conversions by giving your clients more progress
  • And much more.

Also mentioned in this episode:

109 - How to Create Your First Online Challenge17 Jun 201900:49:55

Creating an online challenge can be a great way to get new leads into your business and create fast results. Challenges can also help you encourage your existing customers to make progress and consume your current product or service.

In this episode, hosts Suzi Dafnis and Michelle Falzon share their best tips and strategies for creating your very first online challenge.

Including why you would start one, who you want to target, how you decide on the duration and so much more...

FREE RESOURCE: Get all the tips summarised in this handy Your First Online Challenge Cheat Sheet.

Listen to this episode to hear more about:

  • How to decide what duration to make your Online Challenge
  • The one sure-fire way to tell if an Online Challenge is NOT right for you
  • How to get NEW customers using an Online Challenge
  • Why you might want to consider adding a Challenge to your existing product delivery or onboarding - especially if you sell online courses, coaching or other digital information or expertise.
  • How to make the PROGRESS really visible for people taking the challenge (and why that matters)
  • The ONE essential thing your Challenge must deliver to participants in order to be successful
  • WHO your ideal client is for your Online Challenge
  • How to name your Challenge
  • The perfect traffic sources for your Challenge
  • How a photographer is using a weekend Challenge to get new clients
  • How a fitness consultant for women over 50 is using a Challenge to create buzz and more interest in her online programs
  • Whether you can get by just using Facebook to run your Challenge or you need a different tech setup
  • And much more.

Also mentioned in this episode:

108 - How to Start a Successful Podcast (Part 2)03 Jun 201901:01:18

Should you start a podcast? And if so, HOW do you do it?

Today your hosts Suzi Dafnis and Michelle Falzon respond to a bunch of questions they’ve had from listeners who are thinking about starting their own podcasts.

We’ve had people ask us whether they SHOULD start a podcast, HOW they start one and what they can do to get more exposure for their podcast once they start it… so we thought we’d take some of the things we’ve learned creating literally hundreds of podcast episodes between us and share them with you in this episode.

In fact, in fact, we’ve got so much to share we couldn’t fit it into just one episode, so consider this Part 2!

FREE RESOURCE: To help you with the tech side (which can often be one of the big roadblocks to starting your podcast), we’ve got a cheat sheet for you! It’s Your Podcast Getting Started Tech Guide… which includes the software and hardware we recommend to get your podcast up and running as cost-effectively and with as little fuss and as possible.

Get your FREE Resource: The Podcasting Getting Started Tech Guide

Listen to this episode to hear more about:

  • How to find your IDEAL listener
  • How your existing content can give you a clue to your most popular podcast topics and themes
  • Three things you can do today with your EXISTING emails to kickstart your podcast audience
  • How to decide if you need a dedicated Facebook page, website and other resources for your podcast
  • Tools to help you get your podcast on all the popular platforms, including Apple Podcasts and Stitcher
  • The highly leveraged way to get early listeners that you likely already have access to (but don’t know about)
  • And much more.

Also mentioned in this episode:

107 - How to Start a Successful Podcast (Part 1)20 May 201900:43:44

Should you start a podcast? And if so, HOW do you do it?

In this episode, hosts Suzi Dafnis and Michelle Falzon respond to a bunch of questions they’ve had from listeners who are thinking about starting their own podcasts.

We’ve had people ask us whether they SHOULD start a podcast, HOW they start one and what they can do to get more exposure for their podcast once they start it… so we thought we’d take some of the things we’ve learned creating literally hundreds of podcast episodes between us and share them with you in this episode.

In fact, we’ve got so much to share we couldn’t fit it into just one episode, so consider this Part 1!

FREE RESOURCE: To help you with the tech side (which can often be one of the big roadblocks to starting your podcast), we’ve got a cheat sheet for you! It’s Your Podcast Getting Started Tech Guide… which includes the software and hardware we recommend to get your podcast up and running as cost-effectively and with as little fuss and as possible.

Get your FREE Resource The Podcasting Getting Started Tech Guideby visiting: www.herbusiness.com/podcastingtools

Listen to this episode to hear more about:

  • How to get clear about the purpose of your podcast (and why that’s crucial to do FIRST)
  • How to brand and theme your podcast (get this wrong and you can be behind the 8-ball before you start!)
  • Podcast formats and structures that really work
  • How to use Podcasting to grow your audience (including one clever trick that could take as little as one hour and get you leads for months or even years down the track!)
  • Where to find the best idea for your podcast theme and regular topics
  • How to know what frequency to publish your podcast - is daily, weekly or monthly best?
  • And much more.

Also mentioned in this episode:

106 - 3 Ways To Increase Your Email Marketing Impact (Part 3: Grow List Engagement)06 May 201900:30:21
How to increasing your Email Marketing Impact

Welcome to Part 3 (our final episode in this 3-Part Series!).

So far we’ve discussed how to grow the size of your email list and the quality of your email list and in this episode it’s all about increasing the level of engagement in your email list!

On today’s show your hosts, Suzi Dafnis and Michelle Falzon give you tips and ideas for getting more interaction happening with your email subscribers (and why you want this now, more than EVER!).

EXTRA RESOURCES: You can also get a FREE Resource Your 90-Day Email Impact Planby visiting: www.herbusiness.com/emailimpact

Listen to this episode to hear more about:

  • How to measure the level of engagement in your emails (including the 5 numbers you want to track regularly to take the pulse of your email engagement)
  • Why a more responsive list means your Email Service Provider will give you better deliverability (and why this is a BIG deal!)
  • How to use surveys to get more people opening and clicking on your emails
  • What clues to look for in past emails that will help you create EVEN more engaging emails in the future (including one SUPER easy tip that takes just a few minutes and requires no tech savvy whatsoever!)
  • The simple two word phrase that will skyrocket your list engagement and get more of your subscribers knowing, liking and trusting you.
  • Tips for upleveling your emails… yep… if you want more engaged readers, you gotta write better emails!
  • And much more.

Also mentioned in this episode:

105 - 3 Ways To Increase Your Email Marketing Impact (Part 2: Grow Quality of List)22 Apr 201900:27:53

Welcome to the second of a 3-Part Series… where we show you how to grow the size of your email list, the quality of your email list and the level of engagement in your email list!

On today’s show your hosts, Suzi Dafnis and Michelle Falzon share how you can increase the QUALITY of your list…because when it comes to email marketing, we’d take a small quality list over a big un-targeted list any day of the week!

EXTRA RESOURCES: You can also get a FREE Resource Your 90-Day Email Impact Plan by visiting: www.herbusiness.com/emailimpact

Listen to this episode to hear more about:

  • Tips for segmenting new people arriving on your email list so you can send them more targeted emails
  • The fastest way for you to become irrelevant to your audience (and what you can do about it, like right now!)
  • How to make sure new people you add to your list are MOST like your existing BEST customers
  • How to find the “secret sauce” that makes your IDEAL email list subscriber
  • Why you might actually be better off REMOVING people from your list (and why keeping certain subscribers is likely putting you offside with your email service provider)
  • And much more.

Also mentioned in this episode:

Your 90-Day Email Impact Plan
Belinda Weaver - Copywrite Matters
Amanda Farmer - Your Strata Property
Content Sells Episode 2 - Your Ideal Client
Content Sells Episode 56 - Webinars That Sell

104 - 3 Ways To Increase Your Email Marketing Impact (Part 1: Grow Size of List)08 Apr 201900:45:10

How to increasing your Email Marketing Impact - there’s so much to share we can’t contain it in just one episode! So welcome to the 3-Part Series… where we show you how to grow the size of your email list, the quality of your email list and the level of engagement in your email list!

Welcome to Part 1! On today’s show your hosts, Suzi Dafnis and Michelle Falzon talk all things email list growth - how to to get more subscribers for FREE and how you can also earn and pay for subscribers (profitably).

EXTRA RESOURCES: You can also get a FREE Resource Your 90-Day Email Impact Planby visiting: www.herbusiness.com/emailimpact 

Listen to this episode to hear more about:

  • What Suzi is OBSESSING over right now when it comes to her email list
  • The ONLY 3 channels you can use to grow your email list
  • The one thing you MUST do on social media if you want to grow your list and transform your “followers” into “subscribers” (and better still, “customers”!)
  • What to do with that list of personal contacts or that pile of business cards in your top drawer - how to turn them into subscribers WITHOUT infringing SPAM laws
  • The one thing that’s GUARANTEED to turn more of your website visitors into email subscribers (even if you just do this one easy to implement strategy you will already be growing your list faster!)
  • How bricks and mortar stores can get more email subscribers (and why you really want to make that happen!)
  • How to use PR to grow your list...
  • And much more.

Also mentioned in this episode:

229 - Own Your Niche12 Feb 202400:37:35

Your niche is the market you serve. And we’ve all heard the advice that “you’ve got to have a niche.”

But it’s not enough to have a super clear niche and really great messaging that speaks directly to them.

The missing ingredient that we’re seeing a lot in the content marketing of small business owners is that they’re not really OWNING (in a deep and profound way) the niche they’ve chosen.

In this episode, your hosts, Suzi Dafnis and Michelle Falzon explore what it means to really take “ownership” of your niche and WHY that’s crucial for the growth (and survival) of your business.

FREE DOWNLOAD
Finding Your Niche - 6 Thought-Starter Questions.

We’ve put together this list of 6 questions you want to ask yourself when you are considering how you might use the power of Niching Down.

Go here to get your list of questions now.

Listen to This Episode to Hear More About:

-> The shift Suzi has made in the last year to get even clearer on her niche (and why that took really OWNING who she most wanted to serve).

-> The questions to ask yourself to confirm if you’re really OWNING your niche or not.

-> Real life examples of a Lawyer and Naturopath whose business growth EXPLODED when they doubled down on their niche and took massive OWNERSHIP of who they serve.

-> Michelle’s counterintuitive advice for serving FEWER people in a deeper way.

-> Why your customers need you to go “out on a limb” for them (and how to do it in a way that’s safe!).

-> How owning your niche will turn the tap onto more sales and create a pipeline of eager customers.

-> Plus so much more!

Also Mentioned in This Episode:

-> HerBusiness Marketing Success Mastermind

-> HerBusiness Network

-> This is Marketing Book - Seth Godin

-> Don’t Make Me Think Book - Steve Krug

-> Episode 69 - Why You Need To Find Your Niche

-> Episode 99 - How to Grow a 7-Figure Business in a Tiny Niche with Clint Salter

-> Episode 146 - The Power of a Niche with Shelley Brander

-> Angela Counsel - Embrace Program

-> Clint Salter

-> Shelley Brander - Knit Stars

-> Brigit Hallam - Throw Your Leg Over

103 - How To Host A Successful Online Summit25 Mar 201900:48:16

What’s an Online Summit? Think of it like going to a conference or event, except instead of having to go to a convention centre and stay in a hotel, imagine the conference is happening VIRTUALLY and you can attend the sessions by visiting different links in the online summit website.

In this episode, your hosts Suzi Dafnis and Michelle Falzon talk all things Online Summit - how to host one, how to get people attending, how many guests to have and more… they even share behind the scenes of the recent HUGELY successful HerBusiness Business Growth Summit.

EXTRA RESOURCES: You can also get a FREE Online Summit Checklist to accompany this episode. Go here to get yours: mumswithhustle.com/stories  

Listen to this episode to hear more about:

  • Why and when you would think about putting on an Online Summit
  • How Suzi Dafnis managed to get Seth Godin, Amy Porterfield, Robert Cialdini, Gretchen Rubin and other AMAZING guests for her recent Business Growth Summit
  • How to enlist the support of your community (and why that’s essential for success)
  • How to get clear on the purpose of your Online Summit
  • How to “bake in” the next step sale after people attend your Online Summit
  • How to incorporate Facebook LIVES to radically boost Online Summit engagement and attendance
  • What kind of lead time you need for planning and promotion of your Online Summit
  • And much more.

Also mentioned in this episode:

102 - Instagram! Grow Your Audience (and Your Buyers!) with Tracy Harris11 Mar 201900:49:53

INSTAGRAM… while we’ve all likely seen the rise of the “Instagram Influencer,” many business owners are still wondering… is it for me? And if so, how do I grow a following and then turn that following into customers?

In this episode your hosts, Suzi Dafnis and Michelle Falzon talk to someone who has not grown her own following and customer base on Instagram very successfully herself, she’s also taught other women in business to do it as well. Founder of the Mums With Hustle Podcast and Social Media Society, Tracy Harris shares how to grow your audience (and your buyers!) with easy to do Instagram strategies.

EXTRA RESOURCES: Our guest today has kindly offered to provide all our Content Sells listeners with her Instagram Stories Strategy Pack. Go here to get yours: mumswithhustle.com/stories

Listen to this episode to hear more about:

  • What being crystal clear on your ideal client REALLY sounds like
  • The one thing Tracy said about her ideal client that had both Suzi and Michelle asking all listeners to pay SPECIAL attention to
  • How to get clear on the PURPOSE of your Instagram account
  • The one thing you MUST put in your Instagram Bio (it’s so easy but most people don’t do it and they are missing out!)
  • How to connect with your audience through the content you share
  • How to decide what aspects of business and personal life are you going to bring into your Instagram feed
  • The “3 to 5” content strategy that will make your Instagram content strategy a breeze and give your audience a consistent message they will LOVE
  • Why you need to use the ENTIRE Instagram platform (and what that even means!)
  • Why you need to “drop the fear” when it comes to sharing your story
  • The mental shift you need to make from “Talking to your Followers” to “Person to Person communication”
  • How sharing about her Smoothie bowls became a cornerstone of Tracy Harris’ Instagram strategy (and why you need your own “smoothie bowl” equivalent)
  • How to invite interactions and start conversations on Instagram, even if you have a small number of followers
  • Why Instagram has the village feel FB doesn't have
  • Three things Tracey Harris did consistently to go from starting from scratch to mega success on Instagram
  • Why you want to engage more than you post
  • How to create a strong “Visual Vibe”
  • Why you need to let go of the “hair thing” - how Tracy’s desire to show up daily for her community helped her let go of needing to feel “picture perfect”.
  • Why sometimes the posts you almost don’t share are likely the most relatable and the EXACT messages you need to be sharing MORE of
  • How to use the questions sticker in IG stories to get more interaction
  • The power of learning through play and how to not take your Instagram presence too seriously
  • And much more.

Also mentioned in this episode:

101 - 3 Simple Ways to Use Surveys as Content25 Feb 201900:31:07

Today we’re talking about how to use Surveys— not just as a way to learn more about your audience (which they are AWESOME for!) but also something that BOTH Suzi and Michelle have found is reallypowerful — and that is using your surveys as a way to CREATE your content.

It’s such a shame to get all that great information from a survey and only use it ONCE to gain some insights and then put it in a drawer. In this episode, your hosts Suzi Dafnis and Michelle Falzon explore how your audience is literally handing to you on a silver platter how they want to be communicated with through their survey responses — from the words they use to the issues they raise. And, how you can USE that information to create ALL kinds of content from headlines to lead magnets and everything in between.

EXTRA RESOURCES: We HIGHLY recommend Ryan Levesque’s awesome book “Ask” if you want to learn more about how to create surveys for your audience and analyse your results. You can get the book for FREE here (plus shipping costs): https://book.askmethod.com/

Listen to this episode to hear more about:

  • Why you need to be surveying your audience WAY more than you probably are right now (and what the TOP reasons are for sending a survey)
  • How to know for sure if your new product is living up to market expectations (and what to do about it if it’s not)
  • How to use a survey to build buzz for your new product or upcoming campaign (yes, getting people to answer questions about a topic you are about to promote REALLY works!)
  • How and WHEN to use a survey as part of your sales process so that when you DO make your offer it is seen as the EXACT answer to what your audience is looking for
  • How to use your surveys for inspiration on headlines and bullet points in your copy
  • Why a “flubby belly” is better than a “stomach” and other important truths about the language your market is using
  • How a regular survey or a themed survey can actually turn into a lead magnet or even get your media exposure!
  • And much more.

Also mentioned in this episode:

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