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Explore every episode of the podcast Content Matters

Dive into the complete episode list for Content Matters. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

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TitlePub. DateDuration
Welcome to Content Matters09 Oct 202400:00:47

Every day marketers sift through dozens of headlines, posts, and slacks telling us about the latest and greatest trend we should be following. 


It’s easy to feel overwhelmed and like you have to figure it out by yourself. But you don’t have to do it alone. Content Matters with Nicole MacLean (Compose.ly’s CRO) is your digital partner for filtering the trends and focusing on the content that matters most — creating connections that drive results.

For more, head to our site: https://compose.ly/content-matters

Produced in partnership with Share Your Genius: https://shareyourgenius.com/

You’re Underestimating the Power of Briefs with Chris Baszto, Industrious29 Oct 202400:59:26

Ever feel like your content briefs just aren’t working for you anymore?We’re joined by Ashley Strosnider, Head of Editorial at Compose.ly, who brings her expertise in content creation and team management. Special guest and Head of Marketing at Industrious, Chris Baszto, also joins the show. With over 15 years in the industry, Chris unpacks the power of creating meaningful experiences for your audience and why cross-functional collaboration is crucial to marketing success. He also shares how to perfect your content briefs—they are the key to anchoring successful campaigns by unlocking your external partners’ creativity and effectiveness.

In this episode, you’ll learn:

Leveraging AI in Content Creation: How to get more out of AI when creating content briefs
Scaling Marketing Teams: What makes up a great content brief to set up external partners for maximum impact
Bridging the Creative Gap: How to align performance-based marketing with brand storytelling

Things to listen for:
(00:00) Welcome to the Show
(01:23) AI in Content Creation: Tool or Replacement?
(03:24) Leveraging AI for Content Briefs & Beyond
(05:06) The Role of Creativity in Content
(14:54) Meet Industrious’ Head of Marketing: Chris Baszto
(21:51) Balancing Creative and Performance Marketing
(44:36) Shifting Perspectives for Better Team Communication
(53:32) Balancing Local and Global Content Strategies
(54:26) Building a Focused Content Engine
(56:48) The Importance of a Clear Brief
(1:07:05) Friends Matter with our friends at MarketMuse

Resources:

How Great Brand Can Drive Demand with Keara Dowd, Clutch15 Oct 202400:45:06

What’s the story your brand is telling — and is anyone actually listening?

In our debut episode of Content Matters, we’re joined by CEO of Compose.ly, Mike Leonhard to talk about the reasons behind using a podcast in your marketing efforts. We’re also joined by special guest, Keara Dowd, Senior Manager of Content Marketing at Clutch, who takes us behind the curtain to reveal how crafting a strong brand narrative sets you apart. Drawing on her background in journalism, Keara shares how to create content that’s true to your company’s values and voice while cutting through today’s noisy digital space. If you want your brand to connect with people on a deeper level and turn casual visitors into loyal fans, this episode is a must-listen.

In this episode, you’ll learn:
🔹The Power of Storytelling: How and why a compelling brand narrative is what actually drives demand
🔹Authenticity in Content: Tips for creating content that reflects your brand’s voice in the most human way
🔹Strategic Narratives: How to shape your narrative to connect with your audience’s needs and drive meaningful engagement

Things to listen for:
(00:00) Welcome to the Show
(00:32) Why Start a Podcast?
(01:30) The Value of Storytelling in Marketing
(03:03) Creating Quality Content in a Crowded Market
(04:11) Building Connections Through Content
(06:44) Meet Keara Dowd from Clutch
(08:35) Impact of Journalism on B2B Content Marketing
(11:17) Challenges in Content Marketing for Dual Audiences
(14:24) Leveraging Data and Tools for Audience Segmentation
(16:51) The Role of Brand Narrative in Content Strategy
(26:26) Balancing Brand and Demand in Content Creation
(28:26) The Importance of Authentic Customer Reviews
(42:41) Friends Matter: Celebrating Marketers


Resources:

  • Connect with Keara Dowd: https://www.linkedin.com/in/keara-dowd/
  • Learn more about Clutch: https://clutch.co/
  • Connect with Nicole: https://www.linkedin.com/in/nicolemmaclean/ 
  • More from Compose.ly: https://compose.ly/content-matters
  • Submit Your Own Friend’s Matter Story: https://compose.ly/friends-matter 
  • And from this episode, shoutout to our friend, Natalie Dickey, and her fresh website: https://www.sparkdigitalstudio.com
  • Produced in partnership with Share Your Genius: https://shareyourgenius.com/
  • Learn more about our sponsor, Apollo, here: https://bit.ly/4cZwZNq


Navigating the Changing Landscape of SEO with Kyle Whigham, Luxury Presence08 Jul 202500:32:07

What does it take to stand out when “good enough” no longer cuts it in today’s AI-driven content landscape?


Kyle Whigham, SEO Manager at Luxury Presence, joins Nicole to explore the evolving world of content strategy and search. He shares how his journey from entry-level link builder to SEO leader taught him the value of alignment, integrity, and thoughtful execution. Kyle breaks down the rising importance of expert-driven, localized content and how AI-assisted workflows can either help, or hurt, depending on your approach. 


In this episode, you’ll learn:

  • How to build AI-assisted content that actually performs in search
  • Why local authority and niche expertise are the future of SEO
  • What separates sustainable SEO strategies from outdated quick wins


Things to listen for:

(00:00) Intro

(01:23) Kyle's journey into SEO

(03:53) Transitioning between management and an IC role

(07:06) The philosophy of work and content quality

(15:41) Leveraging AI in content production

(17:57) AI's impact on SEO and search behavior

(20:43) Strategies for effective content and SEO

(28:08) Renewed importance of quality content


Resources:

Applying Psychology to Create Marketing Demand with Sheri Otto, Lane Strategies24 Jun 202500:37:26

What happens when a full-time growth marketer builds a thriving consultancy on the side?

Sheri Otto, Founder and CEO of Growth Lane Strategies, joins Nicole to share her nonlinear path—from HubSpot to launching her own boutique firm. She talks about balancing motherhood, marketing, and momentum along the way. In this conversation, Sheri breaks down how behavioral science, neural coupling, and her love of templates drive demand gen. She also explains why storytelling might just be your most powerful sales tool.

In this episode, you’ll learn:

  • Storytelling as Strategy: How to create emotional buy-in with neural coupling
  • Behavioral Science in Action: Simple psychology tools to drive conversions
  • Turning the Page: How to embrace your past roles without being defined by them

Things to listen for:

(00:00) Intro

(01:28) Balancing multiple roles and context switching

(03:09) The importance of templates and AI in high-performance roles

(05:09) Embracing your story and personality types

(16:47) Navigating corporate politics and differentiating yourself

(20:18) Transition to meaningful work

(20:52) Understanding company needs

(22:01) Tech stack insights

(22:46) Behavioral science in marketing

(29:27) The power of storytelling


Resources:

Shaping SEO-Driven Marketing with Will Sigsworth, Pipedrive04 Feb 202500:45:01

Is your SEO strategy ready for the next evolution ofbig shift in search?


Kaylee Peterson, Director of SEO at Compose.ly, opens the episode by addressing the growing shift from traditional SEO to Answer Engine Optimization (AEO). She explains how AI-driven tools like ChatGPT and Bard are reshaping search behavior and shares strategies for creating modular, user-friendly content that works for both humans and bots. We’re also joined by Will Sigsworth, Head of SEO at Pipedrive, to demystify how AI, AEO and technical SEO are shaping the future of content marketing. He explains how marketers can optimize for emerging search behaviors without abandoning tried-and-true SEO principles.


In this episode, you’ll learn:

  • Answer Engine Optimization: How AI is transforming search and what marketers need to know
  • Content and SEO Collaboration: Why combining SEO fundamentals with creativity delivers better results
  • Technical SEO Foundations: How technical SEO paves the way for ranking and audience engagement


Things to listen for:
(00:00) Welcome to the show

(01:52) Debunking the 'SEO is Dead' myth

(02:31) Understanding AEO and its impact

(07:21) Creating scannable and modular content

(08:50) Will Sigsworth, Head of SEO at Pipedrive

(11:50) Balancing content and SEO strategies

(19:24) The importance of EEAT in SEO

(21:44) Consistency in content creation

(23:50) Kickstarting content marketing and SEO from scratch

(24:35) Optimizing existing successes for better results

(26:41) The importance of holistic SEO strategies

(29:56) Navigating the competitive CRM market

(33:08) Reddit's role in modern SEO

(38:13) The vital role of technical SEO

(43:40) Friends Matter with Ian Binek and Nick Fraunfelder, hosts of ‘The Growth Asylum'

Resources:

Making Marketing the Heart of Every Organization With Ornella Sinigaglia, PressReader21 Jan 202500:38:34

If content is queen, how do you make her reign supreme?


We’re once again joined by Franny Harold, Content Creator at Compose.ly, who gives tips for staying consistent with social media strategies and how to avoid burnout when managing content creation. We’re also joined by Ornella Sinigaglia, Marketing Director at PressReader, who breaks down the art of storytelling in B2B marketing and the challenge of balancing multiple audiences. Ornella shares how PressReader’s brand refresh focused on building emotional connections while maintaining business impact, revealing why storytelling is the heartbeat of effective marketing.

If you’re looking to create content that resonates deeply with diverse audiences, this conversation is for you.


In this episode, you’ll learn:

  • The Power of Storytelling: How emotional connections drive success in B2B marketing
  • Navigating Dual Audiences: Ornella’s insights on balancing B2B and B2C strategies
  • Building Content That Matters: Why content is queen and the foundation of impactful marketing

Things to listen for:

(00:00) Welcome to the Show

(01:14) Advice on sustainable social media strategies

(04:17) Consistency and avoiding burnout on social media

(08:00) Introducing Ornella Sinigaglia of PressReader

(14:39) Content Creation Difference Between a B2B and B2C Audience

(17:48) How SEO and Storytelling Shape Content Strategy

(25:05) Marketing as the Heartbeat of an Organization

(35:38) Final Advice for Marketers: Stay Curious and Thorough

(36:59) Friends Matter: Celebrating Chris Bastow from Industrious


Resources:

Bonus Content Cuts from 202407 Jan 202500:13:12

In this special edition of Content Matters, host Nicole MacLean revisits some of the best tips from the Compose.ly crew and past guests, including unseen clips. Key topics include goal setting, giving and receiving feedback, and fostering a strong sales and marketing partnership.


Tune in to hear the valuable content that didn’t make the final cut. 


In this episode, you’ll learn how to:

  • Build Better Content Briefs: Share clear, unique insights to help writers and AI deliver content that drives results.
  • Turn Feedback into Progress: Improv techniques can help you give and receive constructive criticism that strengthens your work.
  • Align Teams: Set goals that balance oversight and autonomy to keep everyone focused on driving impact.

Things to listen for:

(00:00) Introduction

(00:22) Creating a Great Brief with Ashley Strosnider

(04:04) Using Improv Comedy for Better Feedback with Franny Harold

(09:32) Strengthening Sales and Marketing Partnerships with Ana Osuna

(10:19) Setting and Reporting Goals with Mike Leonhard

(13:28) Wrapping up


Resources:

Great Content Starts With Your Audience with Robyn Showers, Apollo.io17 Dec 202400:43:15

Who’s your content really speaking to — Google or your audience? 


Could it be that your content strategy is missing its most important stakeholder? 

We’re joined by Ana Osuna, Senior Outbound BDR at Compose.ly, who shares how she transforms outreach into authentic relationship-building by focusing on the humans behind the data. We’re also joined by Robyn Showers, Director of Content at Apollo, who discusses how to create content that doesn’t just rank, but resonates. Robyn highlights the importance of advocating for your audience, finding the balance between creativity and business goals, and the role of content in driving authentic, impactful connections.


In this episode, you’ll learn:

  • Finding Opportunity in Chaos: Why navigating uncertainty can spark creativity and innovation
  • SEO Evolution: How creating user-focused content aligns with search engines’ shifting priorities
  • Advocating for the Audience: Learn why understanding your audience is essential for creating impactful and memorable content.

Things to listen for:

(00:00) Welcome to the Show

(01:21) Making LinkedIn a Human-Centered Platform

(06:52) Meet Apollo’s Director of Content, Robyn Showers

(12:50) Avoiding the Pitfalls of a Service-Oriented Content Team

(13:41) Advocating for the Audience in Content Creation

(14:50) Balancing Google’s Needs with Audience-Centric Content

(21:17) How Education-Driven Content Builds Competitive Advantage

(28:16) Why Marketing Narratives Need a Villain

(31:26) Using AI to Navigate Chaos and Find Opportunities

(39:14) Encouragement for Marketers Navigating Rapid Change

(41:21) Friends Matter with Beth Wanner, Founder & CEO of Mother Cover


Resources:

Navigating the Portfolio Career Path in Marketing with Samantha Lopez, Expedia Group03 Dec 202400:47:31

What's the key to building a career that’s as versatile as it is impactful?


We’re joined by Franny Harold, Content Creator at Compose.ly, who shares her unique journey from comedy and social media into the world of content marketing, highlighting how her eclectic background brings a fresh perspective to her work. We’re also joined by Samantha Lopez, Digital Channels Manager at Expedia Group, who explores the idea of a “portfolio career” and shares her approach to embracing flexibility and new challenges. Samantha reveals why stepping off the traditional career ladder can lead to more fulfilling and innovative work experiences. 


If you’re curious about breaking free from a linear career path, you won’t want to miss this conversation.


In this episode, you’ll learn:

  • The Portfolio Career Path: How diverse skills and experiences bring value to your career
  • Embracing Flexibility: Why breaking away from a linear career path can lead to new growth opportunities
  • Building Resilience in Times of Change: Samantha’s approach to adapting through listening and compassion

Things to listen for:

(00:00) Welcome to the Show

(02:33) Is a Career Path Always Linear?

(03:41) Franny’s Journey from Comedy to Content Creation

(08:06) The Role of Improvisation in Marketing

(10:37) Introducing Samantha Lopez, Digital Channels Manager at Expedia Group

(11:12) Understanding the Concept of a Portfolio Career

(16:05) The Shift to Media-First Marketing in B2B

(24:04) How AI is Shaping Marketing Strategies

(24:10) How To Use Automation And AI Thoughtfully

(32:50) Navigating Media And Marketing Trends With Samantha

(35:50) Building Resilience Through Compassion And Adaptability

(36:24) The Importance Of Flexibility In Career Growth

(36:24) Managing A Two-Sided Marketplace At Expedia Group

(40:55) How To Make Different Platforms Work For You

(43:22) Advice For Marketers Exploring Media-First Content Strategies

(45:35) Friends Matter With Our Friend Ben Brown, VP Of Marketing At Fairmarkit



Resources:

Learn more about our sponsor, Clutch, here: https://clutch.co/ 

Setting Goals To Drive Business Impact with Jeannie Ruesch, Ninety.io19 Nov 202400:51:54

How can you make sure your marketing goals aren’t just checked boxes but impact drivers for your business?

In this episode, Mike Leonhard, CEO of Compose.ly, sits down with us once again to explore the art of aligning marketing goals with company objectives and creating an impact that resonates across the organization. We’re also joined by Jeannie Ruesch, Head of Content at Ninety.io, to discuss how the Ninety Rocks tool transforms goal-setting by focusing on high-impact priorities that align teams and drive meaningful results. She shares her approach to bridging the language gap in goal-setting frameworks, allowing teams to adopt processes that enhance clarity and foster collaboration across departments. 


If you’re ready to rethink goal-setting and make a lasting impact, you won’t want to miss this conversation.


In this episode, you’ll learn:

  • Goal-Setting with Purpose: How to identify goals that align with company vision and produce measurable impact
  • Effective Team Alignment: Strategies for bridging communication gaps and setting clear priorities across departments
  • Adapting Frameworks for Success: Why the Ninety Rocks tool supports sustainable growth and productivity

Things to listen for:

(0:00) Welcome to the Show

(2:49) The Art and Science of Goal Setting in Marketing

(6:30) Aligning Goals with Company Vision and Driving Measurable Impact

(10:05) Balancing Specificity and Flexibility in Goal Creation

(13:04) Mike’s Perspective on Management and Building Team Trust

(14:35) Meet Ninety.io’s Head of Content: Jeannie Ruesch

(22:15) Why Transparency in Progress Reporting Matters

(26:30) Jeannie’s Role at Ninety and the Rocks Methodology

(30:45) Understanding Customer Language in Content Strategy

(34:49) Bridging Marketing Language with Buyer Needs

(39:30) Educating Buyers through Purpose-Driven Content

(44:49) Collaborating Across the Marketing & Sales Departments

(49:09) Why Prioritizing Customer Trust Matters

(50:20) Friends Matter with our friend Rachel Johnson, Pavilion’s Fractional/Advisor of the Year


Resources:

Building Buyer Trust Through Purpose-Driven Content with Kerry Penny, Valtech12 Nov 202400:57:02

What's the secret to crafting content that not only captivates but truly empowers buyers to take action?

We’re joined by Amanda Cummings, Account Executive at Compose.ly, who shares her insights on the importance of building a collaborative relationship between sales and marketing. We’re also joined by Global Head of Brand and Content at Valtech, Kerry Penny ​​to share her expertise on shifting from traditional content strategies to buyer-centric approaches that transform the decision-making process. She emphasizes the importance of transparency and flexibility in building trust with cautious buyers. If you’re looking to step up your marketing game and really make a difference for your buyers, you won’t want to miss this conversation.

In this episode, you’ll learn:
The Concept of Buyer Enablement: Why empowering buyers with the right content is crucial for success
Building Trust: Why transparency and flexibility are both needed in order to win over cautious buyers
Human-Centric Marketing: How storytelling and authentic connections drive better business outcomes

Things to listen for:
(00:00) Welcome to the Show
(02:26) Are We Burning the Relationship with Sales?
(04:23) The Role of Intent in MQLs and Sales Alignment
(06:29) How to Use Engagement Data for Outbound Prospecting
(08:06) Building Trust Between Sales & Marketing Teams
(09:43) The Importance of Aligning on KPIs
(10:42) Meet Valtech’s Global Head of Brand and Content: Kerry Penny
(14:03) The Impact of Startup Culture on Marketing
(20:06) Building a Purpose-Driven Culture and Its Role in Client Success
(26:18) How to Use Content to Drive Demand with Real Stories
(33:16) The Evolution of Buyer Behavior and Buyer Enablement Content
(38:08) Coaching Buyers on How to Make Decisions
(45:11) The Importance of Data Hygiene in Customer Retention
(47:01) Kerry on Winning Gartner CMO of the Year
(57:04) Friends Matter with our friend Catherine Campbell, Founder of One For The Books

Resources:

Understanding Your Audience’s Psychographics with Amanda Salem, Constant Contact10 Jun 202500:39:47

What does content marketing look like after 30 years in the business?


Amanda Salem, director of content marketing at Constant Contact, joins the show to share her journey from storytelling roots to leading a digital marketing evolution for small businesses. With deep expertise in email, automation, and AI tools, Amanda offers a clear view on how marketers can balance SEO demands with authentic customer connection—and why understanding psychographics is the secret to meaningful messaging.


In this episode, you’ll learn:

  • Customer-first messaging: How to put yourself in your audience’s shoes to create connection
  • AI as a helper: Why automation supports content creation but can’t replace knowing your customer
  • Beyond demographics: Using psychographics to build meaningful, targeted marketing strategies


Things to listen for:

(00:00) Welcome to the show
(02:41) Journey into content marketing

(06:36) The role of AI in content marketing

(12:28) Understanding your audience

(21:15) Understanding customer decisions
(23:17) Tech stack insights

(25:51) Balancing SEO with authentic, helpful content for customers

(36:21) Final advice on building customer relationships through learning


Resources:

Learn more about our sponsor, Apollo, here: https://apollo.io

Agency vs. In-House Content Strategy with Stephanie Yoder, Rebrandly27 May 202500:31:56

What happens when a career agency content lead takes their talents in-house?

Stephanie Yoder, Director of Content at Rebrandly, joins the show to unpack her transition from agency life to leading in-house strategy—and why that shift gave her a whole new lens on collaboration, content creation, and career longevity. With two decades in the game, Stephanie brings a rare combination of deep empathy and sharp execution, sharing how solo travel, ghostwriting, and global teams have shaped her approach to content.

In this episode, you’ll learn:

  • From Chaos to Clarity: How to work with stakeholders without diluting your message
  • AI with Integrity: The guidelines that keep automation from sabotaging content quality
  • Empathy as a Differentiator: Writing for marketers without losing authenticity


Things to listen for:
(00:00) Welcome to the show
(01:09) Stephanie's journey into content marketing
(04:07) Transition from agency to in-house
(05:14) Challenges of content marketing
(13:40) Empathy in content marketing
(17:44) AI and content strategy
(27:18) Aligning organizational goals

Resources:
Connect with Stephanie: https://www.linkedin.com/in/stephanie-yoder/
Learn more about Rebrandly: https://www.rebrandly.com 
Connect with Nicole: https://linkedin.com/in/nicolemmaclean/ 
More from Compose.ly: https://compose.ly/content-matters
Produced in partnership with Share Your Genius: https://shareyourgenius.com/
Learn more about our sponsor, Apollo, here: https://apollo.io

The Role of Social in B2B Strategy with Paola Marino, Virtual Intelligence Briefing (ViB)13 May 202500:35:13

When the playbook keeps changing, how do modern marketers stay grounded and effective?

Paola Marino, Digital Marketing Manager at Virtual Intelligence Briefing (ViB), joins the show to unpack what it’s really like to market in a lean, high-velocity B2B environment. From running a social agency in Mexico to building full-funnel strategies in the U.S., she shares how her career pivots shaped the way she approaches experimentation, content repurposing, and brand storytelling in today’s crowded market.

In this episode, you’ll learn:

  • Content in the Chaos: Why marketers can’t afford to “opt out” of any channels
  • ABM for Small Teams: How AI helps scale personalized messaging
  • Experimentation as a Mindset: Running tests when there’s no time to slow down


Things to listen for:
(00:00) Welcome to the show
(02:21) Career transition and challenges
(07:08) Social media in digital Marketing
(09:28) The importance of multi-channel strategies
(10:58) Adapting to AI and generative tools
(15:53) The future of ABM and personalization
(17:51) The nature of experimentation in marketing
(19:34) Balancing tactical and strategic thinking
(22:36) Challenges of self-evaluation in marketing
(25:15) The role of AI in marketing data analysis
(27:12) Programmatic advertising and its impact
(31:00) Leadership: More than just a title

Resources:
Connect with Paola: https://www.linkedin.com/in/paola-marino/
Learn more about Virtual Intelligence Briefing (VIB): https://vib.tech/
Connect with Nicole: https://linkedin.com/in/nicolemmaclean/ 
More from Compose.ly: https://compose.ly/content-matters
Produced in partnership with Share Your Genius: https://shareyourgenius.com/
Learn more about our sponsor, Clutch, here: https://clutch.co/

Standing Out in a Crowded Marketing Landscape with Myles Carter, Trolley29 Apr 202500:41:46

What happens when a storyteller learns to speak the language of the C-suite?

Myles Carter, Senior Director of Content Marketing at Trolley, joins the show to talk about the real skills marketers need today: blending art and revenue strategy. He shares how his storytelling roots shaped his marketing career, why building trust is the key to standing out in a crowded market, and why marketers who deeply understand business fundamentals will be the ones who thrive.

In this episode, you’ll learn:

  • The Business-Creativity Balance: Why marketers must master both
  • Standing Out in a Crowded Market: How trust and expertise cut through the noise
  • Content That Drives Revenue: Building strategies tied directly to business outcomes

Things to listen for:

(00:00) Welcome to the show

(00:00) Myles Carter and his journey to Trolley

(01:50) The blend of creativity and business in modern marketing

(05:23) How vertical-specific messaging impacts GTM strategy

(09:40) Making a strong business case for marketing investments

(13:19) Building organizational intuition and revenue-focused content

(15:36) Why AI can’t replace foundational marketing skills

(18:22) Storytelling, coaching, and career pivots

(23:35) Lessons from content fatigue and information overload

(37:49) Trust as a differentiator in brand marketing

(41:05) Picking the right marketing channels for focus and impact


Resources:

Learn more about our sponsor, Apollo, here: https://apollo.io

How to Build Engaged Communities and Content that Converts with Adam Robles, Reach Agency15 Apr 202500:39:49


Is your marketing truly audience-first — or just going through the motions?


Kaylee Peterson, Director of SEO at Compose.ly, returns to the show with a soapbox moment about the realities of working with SEO agencies, what clients should expect from partners, and why education and transparency matter more than ever. We’re also joined by Adam Robles, co-founder of Reach Agency, to talk about community building, client trust, and how to guide audiences from awareness to advocacy, especially when budgets are tight and expectations are high.

In this episode, you’ll learn:

  • The Community Equation: What separates performative from powerful community-building
  • SEO Accountability: How to spot red flags — and what true collaboration should look like
  • Content That Converts: Why understanding the full customer journey is the new marketing baseline

Things to listen for:

(00:00) Welcome to the show

(00:56) Kaylee discusses SEO agency challenges

(02:41) The importance of educational SEO partners

(07:04) Adam Robles introduces Reach Agency

(10:35) Balancing structure with creativity in marketing

(12:43) Developing and engaging an online community

(16:04) Addressing client objections to community interaction

(17:38) Transition from sales to agency life

(19:38) Common faux pas in community development

(21:02) Using Reddit for B2B community building

(23:17)  Navigating social media challenge

(24:44) Fitting social ads into the customer journey

(31:04)  The importance of customer journey ownership

(38:36) Friends Matter: UserEvidence’s 2025 CMA Technology Landscape Report


Resources:

From Ops to Strategy: The Rise of a Marketing Generalist with Matt Lyman18 Mar 202500:45:33

Is adaptability the secret to building a strong marketing career?

Ana Osuna, Content Partnership Specialist at Compose.ly, discusses LinkedIn’s ban on Apollo and Seamless.ai and its impact on outbound sales. She and host Nicole MacLean explore data ownership and the importance of brand-building in a shifting digital landscape. We’re also joined by Matt Lyman, a marketing leader with over 20 years of experience, who shares how his background—from theater to collections to marketing ops—shaped his approach to leadership. He unpacks the evolving role of marketing leaders, the balance between strategy and execution, and why the best marketers understand both operations and creativity.

In this episode, you’ll learn:

  • Marketing Leadership Evolution: How the role has shifted from specialization to generalization
  • Hiring for Ability, Not Just Experience: Why problem-solving matters more than specific tools
  • Content-Led Growth: How emotional connection and storytelling fuel marketing success

Things to listen for:
(00:00) Welcome to the show
(00:59) LinkedIn bans Apollo & Seamless.AI
(02:22) Impact on sales and marketing tools
(06:00) From theater to marketing leader
(12:36) The importance of certifications
(18:36) Generational marketing insights
(21:44) Newsletter and cute projects
(22:13) The otter mascot story
(22:57) Duolingo's owl and marketing strategies
(24:49) The evolution of marketing roles
(27:56) The importance of generalist skills
(41:05) Hiring for abilities, not skills
(43:58) Friends Matter with 321 for 3:21 by R.I.D.E 4 ALL

Resources:

Using Data to Craft a Compelling Content Story with Jillian Hoefer, UserEvidence04 Mar 202500:49:52

How do marketers use data effectively without losing authenticity?

Mike Leonhard, Founder & CEO of Compose.ly, shares his perspective as a C-suite buyer on why data matters in marketing and how companies can use it to build trust and close more deals. We’re also joined by Jillian Hoefer, Senior Content Marketing Manager at UserEvidence, known for her Dumpster Fire campaign. Jillian explores the challenges of balancing storytelling with hard numbers, the rise of founder-led content, why not every executive should be a thought leader, and how marketing teams can help employees create and share content that feels real and useful.


In this episode, you’ll learn:

  • Data-Driven Storytelling – How to use metrics in a way that resonates with buyers.
  • Founder-Led Content Myths – Why personality and perspective matter more than a job title.
  • Internal Enablement for Content Success – How marketing teams can empower employees to share content that feels authentic.

Things to listen for:

(00:00) Welcome to the show  

(01:05) The importance of data in marketing and sales  

(06:31) Coaching marketers on using data effectively  

(08:13) Jillian Hoefer and the 'Dumpster Fire' campaign  

(11:35) Creating impactful marketing content without big budgets  

(16:12) The role of thought leadership and founder-led content  

(18:59) Finding the right content format for leadership voices  

(24:35) How content marketers earn a seat at the table  

(27:24) Using original research to create valuable content  

(30:56) Enabling internal teams to distribute content effectively  

(34:53) Focusing on the problem vs. selling the solution  

(38:12) Using ChatGPT to personalize LinkedIn content  

(48:04) Friends Matter with Capitalize


Resources:

Learn more about our sponsor, Apollo, here: https://apollo.io

The Power of Audience-First Content with James Furbush, AccessOne18 Feb 202500:38:12

Is content the key to building relationships at scale in B2B marketing?


Ashley Strosnider, Head of Editorial at Compose.ly, explores the evolving role of editors in content marketing. She explains the fine line between editing and rewriting, the importance of trust in content workflows, and how AI is reshaping the editorial process. We’re also joined by James Furbush, VP of Marketing at AccessOne, to share how his team uses content-led growth to navigate long sales cycles and engage buyers effectively. He talks about why featuring buyers in content builds credibility, how podcasts and social media expand brand reach, and why positioning your brand among the top three choices is critical for sales success.


In this episode, you’ll learn:

  • Content-Led Sales Strategy: How content nurtures prospects in long B2B sales cycles
  • Podcasting for Brand Awareness: How James built a guest pipeline and used partnerships to grow reach
  • Sales and Marketing Alignment: Why brand familiarity makes sales outreach more effective

Things to listen for:

(00:00) Welcome to the show

(01:17) Understanding writing and editing

(02:50) The role of content editors

(04:34) When to ed vs. rewrite

(06:30) Tips for marketers on working with editors

(07:47) Building trust and setting content goals

(11:18) AccessOne's mission and approach

(14:28) Content strategy in healthcare marketing

(15:40) Why content is critical for long sales cycles

(17:30) Building relationships at scale through content

(18:56) Using podcasts as a part of your marketing strategy

(26:03) Leveraging partnerships to grow a podcast

(32:30) Scrappy marketing tactics that actually work

(34:19) Friends Matter with Lauren Joskowitz, Editorial Director of MyFitnessPal and host of ‘The Clean Body Podcast’


Resources:

Learn more about our sponsor, Clutch, here: https://clutch.co/ 

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