Tired of feeling overwhelmed by conflict in your life? Learn the skills to confidently handle any conflict, as certified mediator Dr. Emily Taylor coaches real people through real conflicts in their lives. From family struggles to workplace disputes, neighborhood conflicts to in-law disagreements, each episode of Conflict Coach with Dr. Emily Taylor gives you concrete strategies to find the root of a conflict, identify solutions and create positive change.
Dr. Emily Taylorâs passion for helping others gain the confidence to navigate conflict comes from her personal experience (sheâs a married mom of five!) and her professional life (PhD in psychology, certified conflict mediator, author of the books âConflict Fluentâ and âRaising Mediators.â)
Conflicts are inevitable, but they donât have to ruin your life. Let Dr. Emily Taylor be your guide to building the life you want.
Conflict Coach with Dr. Emily Taylor is a BYUradio podcast. New episodes every other Tuesday starting February 4. Connect with Dr. Emily on social media @conflictcoachwithdremily.
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Join Dr. Emily Taylor as she does something a little different this weekâshe sits down with her mom, Miriam, to talk about what conflict looks like across a lifetime. Perhaps you have someone older in your life, a parent, grandparent, or older friend who you look up to in your life? Having a conversation with them like the one Emily has with her mother can be a great way to gain new insights into your own conflicts.
They explore how Miriamâs strict upbringing shaped her into a conflict-avoider, and how freedom and âcoming of ageâ helped her see that adults get to choose the kind of life they want. Miriam shares her practical guide for deciding when to engage: ask whether it will matter next week or next month, and prioritize relationships and peace of mind over being right. She also offers a way to talk about tough issues without escalatingâshare personal experiences, listen for common ground, and validate that you may never fully understand the other person, but you genuinely want to. Dr. Emily closes by highlighting the power of âfamily weavers,â vulnerability, gratitude, and connectionâespecially when we donât agree.
Let us know how you like this episode! Email Dr. Emily at conflictcoach@byu.edu or connect with her on social media: @conflictcoachwithdremily
CHAPTERS
(0:00) Welcome to Conflict Coach
(0:53) Introducing Today's Special Guest
(2:17) Recurring Conflicts Across Generations
(5:05) Coming of Age
(9:02) Choosing Your Battles
(11:05) Talking About Difficult Topics
(12:19) The Power of Listening
(13:14) Family Weavers
(14:14) Advice for Younger Generations
(20:13) Guiding Principles for Disagreement
(21:02) Closing Reflections
(25:45) Season Wrap Up
How Do I Resolve Conflict With Someone I Donât Trust?
Season 2 ¡ Episode 11
Tuesday, February 17, 2026 ⢠Duration 30:33
Join Dr. Emily as she coaches Vicky, who has reached a breaking point in a long-simmering conflict with a fellow volunteer leader in her church congregation. Itâs a conflict that will feel familiar to anyone who has been a leader in a volunteer organization like a PTA or neighborhood board where passionate people with different communication and leadership styles all try to do good things together. A series of frustrating encounters has led Vicky to distrust another volunteer leader she must work with closely. In this coaching session, Dr. Emily helps Vicky explore how to rebuild that trust and find a path forward, using all of the conflict management skills weâve learned this season.
In this episode, weâll review how to:
- Identify the root of a conflict
- Recognize the story youâre telling yourself about the conflict
- List and express your needs
- Use nonviolent communication to meet your needs
Dr. Emily recommends this resource from the Nonviolent Communication (NVC) Academy to help you name your needs and feelings: https://nvcacademy.com/media/NVCA/learning-tools/NVCA-feelings-needs.pdf
Let us know how these strategies work in your own life! Email Dr. Emily at conflictcoach@byu.edu or connect with her on social media: @conflictcoachwithdremily
CHAPTERS
(0:00) Introduction to Conflict Coach
(0:52) Introducing Vickyâs Conflict
(2:23) Vickyâs Story: The Flashpoint
(8:19) Exploring Vickyâs Needs
(12:00) Formulating a Plan with Nonviolent Communication
(27:12) Conclusion and Key Takeaways
What If You Donât Want to Reconcile, but Feel Like Youâre Supposed To?
Season 2 ¡ Episode 10
Tuesday, February 3, 2026 ⢠Duration 26:29
Join Dr. Emily Taylor as she coaches Clay who is estranged from his sister and ambivalent about reconciling. Like Clay, you may have conflicts that you donât feel motivated to resolve, but also feel a little guilty about that. âI know I should want to fix this,â says Clay. Dr. Emily helps him explore the reasons for his indifference and assess whether itâs something he wants to honor or ignore. Sometimes indifference toward a conflict is healthy self-regulation. But sometimes itâs rooted in unhealthy avoidance.
In this episode, youâll learn how to:
- Sort out your internal conflict (what you want vs. what you think you should want)
- Identify healthy vs. unhealthy indifference
- Create a framework for reengaging with estranged loved ones
Let us know how these strategies work in your own life! Email Dr. Emily at conflictcoach@byu.edu or connect with her on social media: @conflictcoachwithdremily
(0:00) Introduction to Conflict Coach
(0:53) Introducing Clayâs Estrangement
(3:50) Clayâs Internal Conflict: Indifference vs. Reconciliation
(10:59) Exploring Healthy and Unhealthy Indifference
(18:58) Creating a Framework for Reengagement
(23:03) Conclusion and Key Takeaways
How Do We Approach Reconciliation with Caution and Care?
Season 2 ¡ Episode 9
Tuesday, January 20, 2026 ⢠Duration 23:12
Join Dr. Emily Taylor as she coaches Maya through her complex family estrangement. Like Maya, you may have estranged relatives or friends that youâd like to reconnect with, but fears of manipulation or accidentally worsening the conflict may make you hesitant. Dr. Emily helps Maya understand her hesitations, and gives her concrete skills for moving forward. Tune in to glean practical strategies and insights on handling your own conflicts.
In this episode, youâll learn how to:
- Review your push and pull factors
- Build on previous relationship success through small interactions
- Incorporate your spiritual beliefs into your conflict strategy
Let us know how these strategies work in your own life! Email Dr. Emily at conflictcoach@byu.edu or connect with her on social media: @conflictcoachwithdremily
CHAPTERS
(0:00) Introduction to Conflict Coach
(0:53) Introducing Mayaâs Family Conflict
(6:16) Exploring Push and Pull Factors
(8:45) Reconnecting Through Small Steps
(15:56) Incorporating Spiritual Beliefs
(21:00) Conclusion and Key Takeaways
Tips For Leveling Up Your Conflict Resolution Skills
Season 2 ¡ Episode 8
Tuesday, January 6, 2026 ⢠Duration 27:44
Dr. Emily Taylor kicks off the new year by introducing five essential skills for managing conflicts more effectively in 2026. With the new year, you may have goals or resolutions related to conflicts in your life. Listen along as she offers insights pulled from previous episodes of Conflict Coach.
In this episode, youâll learn how to:
- Focus on your relationship
- Work towards repair in small steps
- Identify your âwhyâ in a conflict
- Role-playing from someone elseâs point of view
- Create a positive personal narrative
Let us know how these strategies work in your own life! Email Dr. Emily at conflictcoach@byu.edu or connect with her on social media: @conflictcoachwithdremily
CHAPTERS
(0:00) Introduction
(1:13) Skill 1: Focus on the Relationship, Not the Conflict
(6:46) Skill 2: Take Smaller Steps to Repair the Relationship
(13:49) Skill 3: Identify Your âWhyâ in a Conflict
(17:51) Skill 4: Role-Playing from the Other Personâs Point of View
(22:13) Skill 5: Creating a Positive Narrative of Conflict Failures
(26:37) Conclusion and Key Takeaways
Watch video of this episode on the Conflict Coach YouTube Channel here: https://www.youtube.com/@ConflictCoachPodcast
Listen to the full episodes referenced in this episode:
S1E5: What Role Are You Playing in the Conflict? (Tyler)
https://podcasts.apple.com/us/podcast/conflict-coach-with-dr-emily-taylor/id1790957419?i=1000697558934
S1E8: How Can You Mend an Estranged Relationship? (Morgan)
https://podcasts.apple.com/us/podcast/conflict-coach-with-dr-emily-taylor/id1790957419?i=1000703559303
S2E1: How Do You Navigate Difficult Relationships When Youâre Grieving? (Stacie)
https://podcasts.apple.com/us/podcast/conflict-coach-with-dr-emily-taylor/id1790957419?i=1000729214824
S2E3: Are You The Source of Tension in Your Conflicts? (Laura)
https://podcasts.apple.com/us/podcast/conflict-coach-with-dr-emily-taylor/id1790957419?i=1000733809885
S2E6:How Do I Make the Change I Want in My Life? (Spencer)
https://podcasts.apple.com/us/podcast/conflict-coach-with-dr-emily-taylor/i
How Do I Handle a Conflict About Religious Differences?
Season 2 ¡ Episode 7
Tuesday, December 23, 2025 ⢠Duration 24:09
Dr. Emily Taylor coaches Naomi, who is struggling with her father's distance from their shared faith. Religious or not, youâve likely been in a scenario where you wished someone else shared your deeply-held conviction. Naomi shares her heartfelt desire to reconnect with her father through her faith, and Dr. Emily offers insights into distinguishing between persuasion and manipulation. Together, they explore the power of active listening and creating structured dialogues to foster mutual understanding and respect. This episode is a must-listen for anyone facing conflict around deeply held beliefs or values.
In this episode youâll learn how to:
- Know the difference between manipulation and persuasion
- Become a better active listener
- Create a structure for difficult conversation topics
Let us know how these strategies work in your own life! Email Dr. Emily at conflictcoach@byu.edu or connect with her on social media: @conflictcoachwithdremily
CHAPTERS
(0:00) Introduction to Conflict Coach
(1:04) Meet Naomi: Struggling with Faith Difference with her Father
(9:02) Persuasion vs. Manipulation
(12:35) Switch to a Loving Approach
(17:10) The Power of Active Listening
(22:35) Structuring Difficult Conversations
(27:52) Conclusion and Key Takeaways
How Do I Make the Change I Want in My Life?
Season 2 ¡ Episode 6
Tuesday, December 9, 2025 ⢠Duration 23:43
Dr. Emily Taylor coaches Spencer, a young professional feeling unappreciated at his job. At some point or another, youâve probably felt stuck in a job, a relationship, or some other situation, and didnât know how to get out of it. This episode dives into navigating how to align your goals and aspirations with whatâs going on in your life. Whether you're facing similar issues at work or in other areas of your life, listen in to gain valuable insights and practical strategies for resolving conflicts and fostering personal growth.
In this episode youâll learn how to:
- Identify when expectations are out of alignment
- Know when to bend or hold firm to a boundary
- Create a positive personal narrative out of negative experiences
Let us know how these strategies work in your own life! Email Dr. Emily at conflictcoach@byu.edu or connect with her on social media: @conflictcoachwithdremily
(0:00) Introduction to Conflict Coach
(0:56) Meet Spencer: Struggles at Work
(5:19) Navigating Expectation Alignment
(7:15) Spencerâs Realizations and Adjustments
(13:45) Knowing Your Limits
(15:17) Creating a Positive Personal Narrative
(20:53) Conclusion and Key Takeaways
5 Tips for Handling Common Holiday Conflicts
Season 2 ¡ Episode 5
Tuesday, November 25, 2025 ⢠Duration 27:51
In this special episode, Dr. Emily Taylor is joined by producer Mitchell Tousley to share tips for handling five common conflicts that happen around the holidays. Together, they discuss practical strategies for managing family expectations, balancing time between multiple families, navigating gift-giving differences, recognizing holiday labor, and respecting diverse beliefs and traditions.
Whether youâre struggling to split time between relatives, feeling overwhelmed by holiday preparations, or facing generational differences in how you celebrate, Dr. Taylor offers actionable tips to help you approach the holidays with confidence, compassion, and a little less stress.
In this episode youâll learn how to:
- Align your holiday time to your highest priorities
- Identify the time vs. money differential in gift-giving conflict
- Prioritize and delegate holiday labor
- Maintain boundaries around work and family commitments during the holidays
Let us know how these strategies work in your own life! Email Dr. Emily at conflictcoach@byu.edu or connect with her on social media: @conflictcoachwithdremily
CHAPTERS
00:00 â Introduction: Setting the Stage for Holiday Conflict
00:26 â Balancing Time Between In-Laws
04:14 â Navigating Gift-Giving Expectations
10:49 â Recognizing and Sharing Holiday Labor
17:26 â Respecting Differences in Belief and Tradition
23:24 â Managing Work and Family Commitments
26:50 â Final Thoughts and Holiday Wishes
Watch video of this episode on the Conflict Coach YouTube Channel here: https://www.youtube.com/@ConflictCoachPodcast
When Should You Let Go of a One-Sided Friendship?
Season 2 ¡ Episode 4
Tuesday, November 11, 2025 ⢠Duration 28:06
Dr. Emily Taylor coaches Sarah, who is feeling increasingly frustrated with the inconsistency of her long-time friend Julie. We all have cherished friendships that weâd like to last forever, but knowing when itâs time to let one go is an important part of maintaining healthy boundaries.
In this episode, Dr. Emily helps Sarah understand the signs of growing out of a friendship and the opportunity to establish several layers of friendships that can receive different levels of her time and attention. Together, they develop a strategy to realign Sarahâs friendship with Julie to better match her current stage of life.
In this episode youâll learn how to:
- Recognize when a friendship has become one-sided
- Triage your friendships to different levels of intimacy
- Appropriately respond when a boundary is crossed
Let us know how these strategies work in your own life! Email Dr. Emily at conflictcoach@byu.edu or connect with her on social media: @conflictcoachwithdremily
CHAPTERS
00:00 Introduction to Conflict Coach
00:53 Meet Sarah: Frustration with a Close Friend
06:44 Signs Youâre Growing Out of a Friendship
14:53 Triaging Friendships
16:28 Sarahâs Plan for Setting Boundaries
24:19 Conclusion and Key Takeaways
Are You The Source of Tension in Your Conflicts?
Season 2 ¡ Episode 3
Tuesday, October 28, 2025 ⢠Duration 28:46
Dr. Emily Taylor coaches Laura, who is having conflict with a new coworker and wonders if sheâs the cause of the tension. If you're someone who likes to be liked - and most of us are! - it's easy to slip into blaming yourself for conflicts in your life. In this coaching session, Dr. Emily helps Laura to unpack why she sees herself as the cause of the tension and how that limits the options Laura has for resolving the conflict with her coworker. Together they explore Lauraâs needs in the conflict and role-play to uncover what the coworkerâs needs might be. Then they brainstorm ways Laura could engage with her coworker to resolve their friction.
In this episode youâll learn how to:
- Name your needs in a conflict
- Uncover your conflict partnerâs needs through role-play
- Effectively brainstorm your options
- Resolve conflict through negotiation, rather than competition
Dr. Emily recommends this resource from the Nonviolent Communication (NVC) Academy to help you name your needs and feelings: https://nvcacademy.com/media/NVCA/learning-tools/NVCA-feelings-needs.pdf
Let us know how these strategies work in your own life! Email Dr. Emily at conflictcoach@byu.edu or connect with her on social media: @conflictcoachwithdremily
CHAPTERS
00:00 Introduction to Conflict Coach
00:53 Meet Laura and Her Workplace Conflict
03:17 Understanding the Root of the Conflict
08:16 Role-Playing to Gain Perspective
16:50 Brainstorming Solutions
25:33 Key Takeaways and Conclusion
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