Claims Never Sleep - Meghan Henry

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Paving the Way to the C-Suite

Episode 31

Thursday, October 24, 2024 • Duration 50:48

This week, Meghan and Jenn talk to Monica Logan, Chief Claims Officer of D&O and Financial Lines. Monica is an experienced claims handler with a demonstrated history of strong litigation and negotiation skills . Skilled in Professional Liability, Risk Management, Litigation Management, Commercial and Specialty Insurance, Mediation and Case Resolution and Litigation.

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Breaking the Ceiling

Episode 29

Thursday, October 17, 2024 • Duration 48:46

Today's guest is Michelle S. Raue SVP, Claims at Preferred Mutual Insurance Company

Michelle is responsible for implementing and executing effective claim strategies that deliver an innovative and differentiated claims experience for the agents and policyholders.

Michelle has over 30 years of significant claims, operational and leadership experience and knowledge. She brings to Preferred Mutual a contemporary vision of the future and a proven track record for enhancing processes and delivering new solutions to drive the customer experience.

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Making Connections

Episode 30

Thursday, October 10, 2024 • Duration 58:40

Today's guest is Krista Glenn, Executive Vice President and Chief Claims Officer for Westfield Specialty and brings 30 years of insurance claims and management experience to the role. At Westfield Specialty, Ms. Glenn is building a new, full-service claims organization in order to support all of Westfield Specialty's lines of business which currently include E&S Casualty; E&S Property; Financial Institutions; Management Liability and Westfield Pro (Cyber, E&O and Professional Liability).

Prior to joining Westfield Specialty, Krista spent five years as EVP, Chief Claims Officer at a North Carolina-based insurance carrier. Krista also spent more than 21 years at the ACE/Chubb companies where she held many roles in Chubb, ACE North America and ACE Group Claims. She ended her career at Chubb as the Head of Multinational Claims with dual reporting to the Global Accounts underwriting division. Krista began her career handling claims and declaratory judgment actions at AIG in New York.

Krista is a member of Chief, a 2019 Women to Watch and a 2015 Woman on the Move award winner, a member of the Federation of Defense & Corporate Counsel and APIW, and an advisory board member for the CLM. She is a graduate of Seton Hall University and Delaware Law School and is admitted to the bar in Pennsylvania and New Jersey. In her most important role, Krista is the proud mother of two adult daughters.

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Building the Team

Episode 28

Thursday, October 3, 2024 • Duration 01:01:41

This week, Meghan and Jenn welcome Sarah Abrams Head of Claims for Baleen Specialty (a division of Bowhead Specialty). Sarah is a
Chief Claims Officer with nearly 20 years of professional experience. Identify areas of growth and pain points stemming from regulatory and litigation landscape. Lines of insurance oversight include Commercial and Professional liability.

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Defending Bad Faith

Episode 27

Thursday, September 26, 2024 • Duration 46:04

This weeks' guest is Kari Adams, a Senior Vice President of Claims, who leads Physician Insurance’s claims team guided by a simple philosophy: Do what’s in the best interest of our policyholders, and defend the practice of quality medicine. With this as our guide, and under Kari Adams’s leadership, we have achieved an enviable 10-year average of 97% defense verdicts out of a total of 80 jury trials.

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The American Diplomat

Episode 26

Thursday, September 19, 2024 • Duration 46:18

This week's guest is Alex an American diplomat with a unique perspective on global affairs. Alex shares some wonderful stories from his distinguished career with Meghan and Robb, while also addressing Ray Bans v. Oakley's, tells an anecdote about Madeline Albright and the result from his running with the 78 year old German foreign minister.

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Embarking on a Claims Career

Episode 25

Thursday, September 12, 2024 • Duration 50:29

This week's guest is Caleb Thompson, a Casualty Adjuster at National American Insurance Company

Finding Your Fit

Episode 24

Thursday, August 29, 2024 • Duration 56:53

This week, Meghan and Jenn talk to Sarah Cho, who handles Claims Advocacy & Management for Woodruff Sawyer. As one of the largest private insurance brokerage and consulting firms in the US, Woodruff Sawyer protects the people and assets of more than 4,000 companies.

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Half a Century in Claims

Episode 23

Thursday, August 22, 2024 • Duration 55:57

This week, Meghan Henry and Robb Cruiser talk with Mark Flynn, SVP, Executive Risk Claims Manager at Truist, who is an accomplished and seasoned insurance claims professional with experience in the insurer, reinsurer, third party administrator (TPA), broker, and corporate risk management arenas, possessing multi-jurisdictional expertise across diverse coverage lines.

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Pivot

Episode 22

Friday, August 2, 2024 • Duration 57:05

This week, Meghan and Jenn talk to Julie Watson from AmTrust Financial Services, a Complex Claims Specialist in Tampa Florida.

Claims Never Sleep – Details, episodes & analysis

Podcast details

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Claims Never Sleep – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

LinkedIn1

RSS feed quality and score

Publication history

Latest published episodes

Similar podcasts and content

Related Shows Based on Content Similarities

Apple Podcasts

Spotify

Related Shows Based on Content Similarities

LinkedIn1