It's 1986. Esther Rantzen is the face ofย That's Life!, watched by millions every weekend. Her investigative team is receiving thousands of letters from children suffering sexual abuse, begging for help that no one else will give. With a small group of allies, Esther builds something that has never existed before: a free, confidential helpline, run by volunteers, that any child can call. Told by those who were there, including That's Life! colleague Bryher Scudamore and Colin Butler, one of Childline's longest-serving Counsellors, who answered the phone on the opening night and still volunteers today, to Esther's daughter Rebecca Wilcox, this first episode celebrates how Childline was born in the face of resistance from the establishment. How a BT engineer test number became one of the most famous in the UK (0800 1111)! And how the switchboard crashed as more than 50,000 children tried to get through. We hear how the Helpline quickly grew to listen to children about any concern, fear or hope; anything they want to talk about. We hear from Karen, one of that first wave of children trying to reach out, whose call to Childline, when she finally made it, changed the course of her life. In fact, saved it.