Explore every episode of the podcast Child Care Rockstar Radio
| Title | Pub. Date | Duration | |
|---|---|---|---|
| Episode 214 with Ashanti Ordone — Fixing a Broken Culture with Intentional Leadership | 06 Nov 2025 | 00:49:36 | |
Kris welcomes Ashanti Ordone, the Founder and CEO of Gifted & Talented Academy, and the 2025/26 Child Care Rock Star Award winner! They talk about expanding from a home daycare to three locations, transforming her school's culture, and overcoming challenges in the early childhood education landscape. Ashanti shares her powerful story of building a thriving early learning center, detailing how she developed rock-solid core values and poured into her leadership team, implemented innovative leadership strategies, and turned her school's culture into a model of excellence.
Key Takeaways: [6:02] Ashanti shares her background, starting Gifted and Talented Academy in Indiana with her mom in 2002. They are family-owned and family-focused. [6:21] Fun fact! They started with a home daycare and expanded to a center within three months due to high demand. [14:31] Ashanti discusses her transition from practicing law to early childhood education, driven by her passion for working with children. [17:07] How Ashanti's legal training and education background have been instrumental in her success in the child care industry. [18:21] Ashanti talks more about her family and personal life, along with her love of a good beach! [21:53] What led Ashanti to Kris and the Child Care Success family in 2018. [23:47] Ashanti implemented strategies from the academy, focusing on core values and culture, which led to significant improvements. [25:42] Ashanti explains how they crafted their core values: family, education, respect, excellence, and fun. [31:30] Teachers were involved in the interview process to ensure a good cultural fit, and core values were incorporated into interview questions. [36:19] They have a core value of the month award to recognize team members who exemplify each value. [38:21] Ashanti gets candid about the struggles that providers are facing, and the importance of staying focused on your mission and staying on the course. [42:30] The power of keeping a positive mindset and building with consistency and focus.
Quotes: "I don't think there's anything more important as a cornerstone, a foundational element to your culture, than core values that you actually live and breathe." — Kris [4:55]
"She is absolutely my why. She is the reason that family and education are so important to me." — Ashanti [10:13]
"I think that that combination of just that core value of education, growing up with a mom who is an educator, and having a passion for young children, combined with the legal training, is what helps me to be successful in business." — Ashanti [17:33]
"For me, I think the biggest game changer that first year was focusing on our core values and really starting to turn our culture around." — Ashanti [26:40]
"If family is one of our core values, then you have to fit into this family." — Ashanti [35:26]
"Excellence, again, means we're a culture of continuous improvement, so we don't settle for where we are right now. Our culture is amazing, but culture is living and breathing, and so we're always working on it, and we're always striving to make it better." — Ashanti [35:47]
"When you feed yourself with a positive mindset and you really spend time working on your spirituality and your growth mindset, it helps you actually prepare for the challenges, be grateful for them, and work through them." — Ashanti [42:43]
Sponsored By: ChildCare Education Institute (CCEI) Use code CCSC5 to claim a free course!
Mentioned in This Episode: The Child Care Success Company The Child Care Success Academy Childcare Education Institute: Use code CDARenewal22 to get $100 off your renewal | |||
| Episode 213 with Jami Hartmann - Getting Your Operational "Stuff" Together! | 23 Oct 2025 | 00:47:40 | |
Want to stop the revolving door of teachers and create a rock-solid childcare team? Kris talks with Jami Hartmann from Trainual about how the right systems can transform your center's operations. They dig into practical strategies for finding great staff, training them effectively, and keeping them motivated. Jami shares some great insights on getting your whole team aligned, creating smooth onboarding, and using technology to make documentation easier. If you're struggling with staff turnover and want to build a more consistent, high-performing center, this episode is packed with real-world solutions that can help you level up your team.
Key Takeaways: [5:00] Kris launches her new book, The Antidote to Fear! [9:02] Alignment is at the core of what Trainual offers, and to think of it as a digital version of your childcare center. [10:05] The need for operational consistency to deliver exceptional customer service and meet parent expectations. [10:35] Jami shares her professional journey, including her transition to Trainual, impacting the maternity leave policies, and the challenges of balancing work and motherhood. [12:35] The beauty of Trainual's supportive work environment. [17:33] Fun fact — Jami was on Wheel of Fortune as a teenager! [19:30] Jami explains how Trainual helps childcare centers by providing a centralized platform for documenting and training staff. [22:09] Graduating from Google Docs and how Trainual allows for the creation of standard operating procedures and having a well-documented and accessible playbook for childcare centers. [26:33] Successful documentation needs everyone on the leadership team to contribute and take ownership of their processes. [28:54] More about the AI component of Trainual, including the content creation piece. [33:31] Jami identifies the top challenges in the childcare industry, including finding and retaining staff and managing parent communication. [35:47] It can be a red flag when a center has constant turnover and a revolving door of staff. [41:55] Jami shares Trainual's plans for future product development, including enhancing AI capabilities and integrating with other tools. [44:33] The feature of a public share link that parents can always refer back to.
Quotes: "At the core of what we do is really about alignment." — Jami [9:06]
"The inconsistency, or consistency in operations based on how your staff knows the playbook, is the cornerstone for going towards great customer service and giving parents that exceptional experience. It's very difficult to do that if you aren't all on the same page together." — Kris [10:19]
"At the core of that growth is that we genuinely care about our customers, and our success is dependent on our customers' success." — Jami [13:17]
"Trainual works really well for any people-powered business." — Jami [30:42]
Sponsored By: ChildCare Education Institute (CCEI) Use code CCSC5 to claim a free course!
Mentioned in This Episode: The Child Care Success Company The Child Care Success Academy Childcare Education Institute: Use code CDARenewal22 to get $100 off your renewal | |||
| Episode 203 with Brett Neller — What's Your Customer Journey? (And Why You Should Care) | 19 Jun 2025 | 00:49:43 | |
Kris welcomes Brett Neller, CEO of LineLeader by ChildcareCRM, to explore the real meaning of the customer journey in child care, and why it's critical for sustainable growth. Brett shares insights from his professional evolution, including how dropping his kids off at care centers helped him deeply understand the needs of operators. He and Kris talk about enrollment challenges, operational bottlenecks, mapping a full customer journey, and how automation can power human connection, not replace it.
They also discuss fear-based leadership, what small businesses often get wrong in scaling, and why "state-of-the-art" doesn't have to mean complicated. From CRM misconceptions to the power of unified data, Brett drops insight after insight on how to grow with intentionality, and why understanding your brand touchpoints matters now more than ever.
Key Takeaways: [6:49] Brett shares how he got started at LineLeader in 2018 and how the mission of the early childhood industry drew him in. [16:07] Brett shares more about his family life, and how he and his wife rely on child care as well. [18:28] Fun fact — Brett grew up in a military family and moved many times throughout his childhood. [27:03] The "wow" experience.
Quotes:
Sponsored By: ChildCare Education Institute (CCEI) Use code CCSC5 to claim a free course!
Mentioned in This Episode: The Child Care Success Company The Child Care Success Academy Childcare Education Institute: use code CDARenewal22 to get $100 off your renewal | |||
| The Power of Being A Book Author with Mike Capuzzi | 11 Nov 2021 | 00:39:27 | |
Today's episode will get you all "shook" up! It is all about the power of becoming a published author. Becoming an author is one of the three things that has changed my life the most. I wrote my first book, The Ultimate Childcare Marketing Guide, in 2012 and it has opened so many doors and propelled my career in numerous ways. My guest today, Mike Capuzzi, is a seasoned business owner turned author turned expert marketing strategist. He specializes in helping people of all industries around the world write books, particularly his trademark "shooks." We talk all about creating the content, marketing your book, and leveraging your expertise. Even if you don't want to become an author, this episode is full of useful tips for direct response marketing vs. branded marketing, selling by helping, becoming an elevated influencer in your industry, and other tools to get your name and business out there.
Key Takeaways: [:52] How books changed Kris's life and the books she has available. [13:14] More about Mike and his role in the child care industry. [14:43] What exactly is a direct response ad? [17:20] What is a "shook" and how does it help Main Street Businesses? [21:12] What other industries has Mike helped with creating a shook? [22:57] More on the POWER of books. [25:07] Discussing the Choosing a Child Care Center shook. [28:06] What are some of the main ways our clients are using this shook? [30:39] What about claiming authorship of a marketing tool that you didn't necessarily write cover-to-cover? [34:18] Mike's program is so fast and simple that you can get published within weeks.
Quotes:
Mentioned in This Episode: The Child Care Success Company The Child Care Success Academy The Ultimate Childcare Marketing Guide The 77 Best Strategies to Grow Your Early Childcare Program - FREE! Rock Star Stories: Success Secrets of Preschool Leaders Around the Globe, by Kris Murray Find this exclusive offer HERE from Mike Capuzzi to create your shook today! | |||
| Creating a Win Out of the Great Resignation | 21 Oct 2021 | 00:31:20 | |
The Child Care Success Summit in Las Vegas just wrapped up, and there was so much love, support, and fun! On this week's solo episode, Kris shares three takeaways from the Summit, from leaders and keynote speakers Marshall Goldsmith, Stedman Graham, and Andre Norman. Kris also discusses The Great Resignation, along with just how many people in almost every industry are leaving to find different work, and what we can learn from it when it comes to new ways of staffing to bring in and keep the right staff. Kris talks about things you can do to inspire your staff, how to really listen when they give you feedback on how to be better, and why you should dare to be dangerous.
Key Takeaways: [2:51] The Great Resignation is a term reflective of the record number of people quitting their jobs and looking for something different. The pandemic resulted in many employees looking at what they value, and shifting their work to find something more meaningful, possibly with more benefits, better wages, or more freedom. [3:03] Kris shares shocking statistics regarding how many people have left the workforce since the COVID pandemic began, which industries were the hardest hit from it, and what the top reasons were behind those people leaving their positions. [6:11] Kris explains the mindset shift that workers are having across all industries as a result of the pandemic. [6:43] Kris shares a feel-good reason why those working in the early child care industry are so unique. [12:06] Kris provides a few questions for us to reflect on in the upcoming weeks as we continue to look for A-player talent to join our teams and work to keep our current staff happy. [20:01] Kris shoutouts and congratulates this year's Child Care Rockstar that was awarded the prestigious honor on stage earlier this month in Las Vegas in front of the Summit audience.
Quotes:
Sponsored By: PB&J TV — Don't forget to mention Kris Murray for a special offer!
Mentioned in This Episode: The Child Care Success Company | |||
| Feeling Alive In Your Work With Vernon Mason | 30 Sep 2021 | 00:58:52 | |
Kris welcomes back Vernon Mason to the show. Not only is he the first guest to return three times, but he is also a highly sought-after influential speaker and the Senior VP of Growth and Professional Development at the Nest Schools. Vernon and Kris discuss the importance of advocacy at a local and national level, building community, and the most important subject in child care right now — the staffing crisis. Vernon gives practical ways to attract and hire key talent that will stay, including benefits, building relationships, the right type of marketing, and an improved pay structure.
Key Takeaways: [9:04] Vernon holds the record for being the first guest to appear three times on the podcast [10:01] Kris and Vernon go back into the vault for the 2021 Summit, and look ahead to what is next. [11:55] You can not talk about the child care world today without talking about the staffing crisis we are currently under. That is trumping everything. Also, owners are in denial about this, and the work that it takes to get the staffing crisis under control. [13:14] There is not an industry Vernon knows of that works any harder than the child care industry, yet few industries have the liabilities and staffing crises that early education does. [14:22] Vernon shares the imperative double-sided reason for child care owners to get their staffing issues under control. [15:49] Vernon and Kris discuss their thoughts on President Biden's plan for universal preschool and well-funded child care. [21:09] Vernon and Kris discuss why advocacy in the ECE industry is so important at local, regional, and state levels. [26:05] Vernon and his team currently operate 29 schools, with four more on the way. [33:12] Vernon shares some practical ways for leaders to be visible on social media and helping out with the community. [40:26] Vernon shares the importance of targeting to the right type of new employees that you are looking. [47:01] Vernon shares why you must take care of your directors in order to have a successful child care business. [47:16] Vernon and Kris reveal how long the training process of new hires should truly be. Quotes:
Sponsored By: PB&J TV — Don't forget to mention Kris Murray for a special offer!
Mentioned in This Episode: The Child Care Success Company The Child Care Success Academy VernonDirectorsLeadership@gmail.com
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| Why Different Is Better Than Good with Mike Michalowicz | 09 Sep 2021 | 00:31:10 | |
Author and speaker Mike Michalowicz brings his wisdom and expertise to the podcast this week. Mike talks with Kris about his bestseller, Profit First, and his latest book, Get Different, created to inspire small business owners to get out of the sea of sameness and stand out. He and Kris talk about why being different is the first way to garner success, how we can be less fearful about being authentic, and Mike explains the passion behind his mission to eradicate entrepreneurial poverty.
Key Takeaways: [8:45] Mike shares the setbacks that he has had throughout his career that have actually ended up acting as the setups to his success, and how he took the lessons he learned during those setbacks to create content that can help entrepreneurs learn to be permanently profitable. [11:04] It's almost impossible to change ourselves but it's very possible to channel ourselves. [13:39] Mike shares the most common mistakes that he sees small business owners fall prey to. [14:50] When something different is present, we pay attention to it. Garnering attention is the first step to garnering business. [16:22] Mike describes what he believes is the "ultimate act of kindness" as a small business owner/entrepreneur. [17:05] Mike explains how the way we we treat our customers and do business is the best example of our marketing and the way we build trust with prospects. [20:23] Mike shares some examples of businesses he has worked with that have gone from boring and basic to standing out. [23:40] Standing out can be scary, but when we believe that what we offer can help people, it is our responsibility to get the word out.
Quotes:
Sponsored By: PB&J TV — Don't forget to mention Kris Murray for a special offer!
Mentioned in This Episode: The Child Care Success Company The Child Care Success Academy Get Different: Marketing That Can't Be Ignored! by Mike Michalowicz
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| Keeping It Real: Why We Struggle With Being Good Leaders Featuring Shelley Smith | 19 Aug 2021 | 00:55:04 | |
In this incredibly powerful episode, Kris sits down with Shelley Smith, Culture Curator, Author, Speaker, and Consultant. Shelley has a passion for making the lives of others easier and less stressful and has created a world of incredible tools that serve as absolute game-changers. She talks about why culture matters and how to hire the right person and set them up for success, and shares some incredible stats around employee retention from some of her clients. Shelley and Kris talk about the return on investment that occurs when everyone is on board with the same mission and values, and the different tools she chooses to measure success and take action upon those results that really move the needle.
Key Takeaways:
Quotes:
Sponsored By: PB&J TV — Don't forget to mention Kris Murray for a special offer!
Mentioned in This Episode: The Child Care Success Company | |||
| Getting Back To Your Purpose with Love and Confidence with Joy Clore Willis | 29 Jul 2021 | 00:50:52 | |
Kris welcomes Joy Clore Willis, aka Mama Joy, Director of A Kids Gym in Oviedo, Florida. In between cruising around Alaska and spending time with her children and grandchildren, Joy is the busy mind behind A Kids Gym, where they incorporate activity and play as well as traditional physically-oriented services. Joy talks about the changes that came about when she joined Kris's community, and what she has done to grow her confidence and inspire her staff. Joy also talks about powerful marketing messages that have worked and finding structure during uncertain times.
Key Takeaways: [10:57] Joy talks about opening A Kids Gym. She combined her background in PE and creative movement to open a special place where kids could come and feel welcome. She loves helping families see the many benefits that go just beyond the physical when kids enroll in the school. [14:52] Joy opened the gym for physical fitness and within a few months, she had a half-day preschool that ran gym, art, and storytime. That also outgrew itself in a short amount of time, and now they are at an enrollment of 120 kids, with 156 being the perfect number. [16:23] Fun Fact: Joy is not only a busy businesswoman, she is a mother and a grandmother! As she and her husband RV around Alaska, Joy talks about her past as a baton twirler. You may have even caught her twirling fire at the Polynesian Village at Disney World! [20:08] Joy shares some of the insights she has learned over the pandemic, and how she and her team rose up during some of the most difficult challenges. [24:57] How does Joy stay optimistic and keep her head on solid as a leader through the tough times? She credits her coaching with Kris and the community as a big help. Not only did she get the structures for success, but accountability buddies. [33:46] Start managing your company's core values, and share your why and purpose with staff. This will help you inspire the people already there, and find you new ones that align with the bigger vision. [35:51] A natural celebrator and cheerleader, Joy elevated her culture with themed days and special time for the staff to fill up their cup. [40:39] Joy and Kris talk about the top marketing assets that set Kids Gym apart. [40:53] What is one thing Joy would have done differently in her life if she could? [44:30] A rockstar to Joy is someone that shows up every day. They love what they do, and they know that it matters.
Quotes:
Sponsored By: PB&J TV — Don't forget to mention Kris Murray for a special offer!
Mentioned in This Episode: The Child Care Success Company The Child Care Success Academy
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| You Are a Badass: Believe in Yourself with Karina Wyllie | 08 Jul 2021 | 00:51:00 | |
Today's episode will inspire you to get out there and be the true badass that you are! My guest today, Karina Wyllie, is a motivated self-starter that owns two home daycares in New York, Koala Park Daycare. While an incredibly accomplished entrepreneur, Karina is still committed to being a forever student in the school of leadership. She takes cues from Tony Robbins, Simon Sinek, The Child Care Success Academy, and more, and it trickles down effortlessly to her staff. We talk about how she operates her schools, what her priorities and insights are coming out of COVID-19, the importance of a growth mindset, and some different ways to think about leadership. This is an authentic and raw conversation filled with so many resources to get you to believe in your biggest asset; you!
Key Takeaways:
Quotes:
"Me." — Karina
Sponsored By: PB&J TV — Don't forget to mention Kris Murray for a special offer!
Mentioned in This Episode: The Child Care Success Company The Child Care Success Academy Simon Sinek Man's Search for Meaning, by Viktor Frankl
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| Meet Our New Second-In-Command: Driven By Connection and Impact with Tom O'Connor | 17 Jun 2021 | 00:49:47 | |
I'm so pleased to welcome our new Chief Operating Officer and Integrator of the Child Care Success Company, Tom O'Connor, to the podcast. And welcome to the team, Tom! Tom brings 30 years of experience in education, after-school care, and early learning expertise. He's also considered a bit of a master in acquisition and growth as he built his program to 44 locations across Colorado. Tom shares some fundamental and crucial steps for how to just GET STARTED, the ins-and-outs of deal acquisition and deal flow, how to set yourself to be a positive-mindset entrepreneur, leadership lessons, marketing tips, the magic of the seeds of influence, and more. Throughout his career, Tom has stuck to core values of Connect, Educate, and Inspire; with his staff, with his parents, and most importantly with the kids. This is a great episode for anyone who's wondering how to get their start, how to expand and grow, or just wants to learn more about what makes our newest team member so great!
Key Takeaways:
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Sponsored By: PB&J TV — Don't forget to mention Kris Murray for a special offer!
Mentioned in This Episode: The Child Care Success Company The Child Care Success Academy Tom O'Connor — COO of the Child Care Success Company Think and Grow Rich, by Napoleon Hill Spark: The Revolutionary New Science of Exercise and the Brain, by Dr. John Ratey
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| How She Leads! The Power of a Growth Mindset with Jody Zabriskie | 27 May 2021 | 00:48:46 | |
Today's episode is one of my favorites that we've done. My guest Jody Zabriskie is an Empire level member here in the Child Care Success Academy with 23 years of experience in the industry. She's based outside of Salt Lake City and recently expanded to five locations of her centers, A to Building Blocks, having started from a small center with just 27 enrollments. Our discussion really highlights the power of positivity and leadership; two of Jody's greatest strengths. You'll be amazed by the trust she has in her team along with her commitment to accountability and honest communication. We also talk about what her biggest challenge has been, what makes her brand unique, and what the name means. This episode will really inspire you to stop making excuses, lead by example, and grow your program!
Key Takeaways:
Quotes:
Sponsored By: PB&J TV — Don't forget to mention Kris Murray for a special offer!
Mentioned in This Episode: The Child Care Success Company The Child Care Success Academy The Child Care Startup Challenge with Kris Murray and Friends Clockwork: Design Your Business to Run Itself, by Mike Michalowicz Traction: Get a Grip on Your Business, by Gino Wickman 5 Levels of Leadership: Proven Steps to Maximize Your Potential, by John C. Maxwell | |||
| Training Half a Million Early Educators Over Two Decades with Maria Taylor | 06 May 2021 | 00:42:08 | |
We are pleased to bring you an episode focused on professional development with my wonderful guest Maria Taylor. Maria truly knows the child care industry inside and out as a 30-year veteran and CEO of ChildCare Education Institute (CCEI). CCEI is one of our newest partners and you'll soon see me on their platform teaching about marketing and other topics. Also, they are the sponsor of our (drumroll) upcoming 5-Day Child Care Start-Up Challenge! More about that in the episode. As we look behind the scenes of professional development, we talk about the importance of training and onboarding, career ladders and company visions, building strong structures, investing in your people, how the pandemic has caused so many of us to pivot and innovate, why CCEI has one of the industry's leading platforms, and more. If you've been looking to take your center to the next level, this episode is really for you.
Key Takeaways: [3:00] Kris shares details and information about their exciting new 5-Day Child Care Startup Challenge: How to Launch a Profitable Center in 5 Days! [9:00] Maria shares what her role is within CCEI and what the company is all about [9:45] Maria discusses how she got started in the child care industry and how her career has evolved over the years. [15:46] Maria reveals a few statistics and specifics that CCEI offers to those in the industry, including what their most affordable options are. [19:33] Maria shares what makes CCEI such a unique eLearning platform. [23:59] Kris asks Maria if CCEI provides any courses that cover the career ladder in ECE businesses. [24:59] Maria shares some of the industry trends that she has seen as ECE businesses emerge out of the pandemic. [28:32] Maria provides details about their parent-focused eLearning platform ParentEducate. [32:12] Kris and Maria discuss the reasons behind uptick in classroom behavioral problems that have resulted due to the pandemic. [35:22] Maria shares what resources she has currently been utilizing. [36:48] Kris asks Maria to share what message she would put on a billboard if she could.
Sponsored By:
Mentioned in This Episode: The Child Care Success Company The Child Care Success Academy The Child Care Startup Challenge with Kris Murray and Friends – Sign-ups starting May 4th Leadership Mastery for the Early Educator Carrie Underwood — "My Savior"
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| Episode 202 with Adrianne Agulla — A Great Story of Scaling Up and Growth | 05 Jun 2025 | 00:45:31 | |
In this episode, Adrianne Agulla, CEO of Hamilton Heights Child Development Centers in Nebraska and the true definition of an education entrepreneur, joins Kris. Adrianne shares how she went from working in the corporate world to owning six successful daycares and a catering business called Milton's Amazing Kitchen. Together, she and Kris talk about growing from three to six locations, empowering a leadership team, using VAs to streamline operations, creating a strong scorecard, and what it really takes to scale with excellence. Adrianne goes through the very real ups and downs of growing with intention and building a company that inspires.
Key Takeaways: [6:19] Adrianne owns and operates Hamilton Heights Child Development Centers, with six centers across Nebraska. She originally purchased three as a package in 2017 and has grown from there. She also owns Milton's Amazing Kitchen, a catering company focused on child nutrition. [11:30] She juggles the business while raising three busy teenagers. [13:46] Adrianne shares reflections plus a funny story about upgrading her wardrobe from a trip to Vietnam. [24:15] The leadership team meets weekly to review scorecards and KPIs. Accountability plus support equals success. [28:55] Adrianne shares how she works with three virtual assistants (VAs), including one for marketing, one for data and reports, and one for administrative support. [31:05] She talks about the industry-wide challenge of attracting and retaining staff and how her company stays focused on its leadership vision. [38:37] Her 2025 goals: simplify, streamline, and build an even stronger team. [40:55] Why she acquired a catering business and how it's improved their food program and opened new business channels.
Quotes:
Sponsored By: ChildCare Education Institute (CCEI) Use code CCSC5 to claim a free course!
Mentioned in This Episode: The Child Care Success Company The Child Care Success Academy Childcare Education Institute: use code CDARenewal22 to get $100 off your renewal | |||
| Planting SEEDs For Future Growth and Success with Mallorie Malloy-Coe | 15 Apr 2021 | 00:45:04 | |
In today's episode, I am pleased to share the positivity and inspiration of Mallorie Malloy-Coe. Mallorie is a childcare veteran, joining the industry when she was only 14, and the owner and founder of Inheritance Academy in Baltimore. She talks to us about her core values which she refers to as "SEED," branding, attracting and retaining the right people, her unique events, building culture, her superpower, her plans to expand and help others grow, and more.
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Sponsored By:
Mentioned in This Episode: The Child Care Success Company The Child Care Success Academy Inheritance Academy on Facebook Inheritance Academy on Instagram Mallorie Malloy-Coe on Facebook | |||
| Scaling Your Company with Power in The Second Seat with Cameron Herold | 25 Mar 2021 | 00:41:38 | |
I am overjoyed and honored to bring you this episode today with one of the top entrepreneurial coaches in the world, best-selling author and speaker Cameron Herold. He has been coaching clients across the globe for 30 years to become multimillion-dollar businesses and is most notably behind the growth of 1-800-GOT-JUNK? He is also the founder of the wildly successful COO Alliance. Cameron has been featured many times in the media including on Oprah and Dr. Phil, and in Forbes, Entrepreneur, Fortune, The New York Times, and many more. In this episode, we talk about the power of confident leadership, how to run great meetings, Cameron's signature concept of Vivid Vision, and so much more. This truly is like a mini boot camp on entrepreneurship. We share a lot of wisdom, laughs, and occasionally some adult language — for anyone that needs that disclaimer if you're listening in mixed company!
Key Takeaways: [4:00] Kris shares some of the exciting upcoming Child Care Success Academy mastermind events that the company has planned that will take place in their new Carbondale, CO office and reveals some of the upcoming training product and event launches that will be happening soon. [6:05] Cameron shares and reflects on some of his top entrepreneurial achievements. [10:06] Kris and Cameron discuss why they are such strong believers in mastermind groups and how being a part of them has transformed their businesses and lives. [11:48] Cameron shares a surprising fun fact about himself that Kris would have never guessed. [14:01] Kris and Cameron dive into what empathetic but confident leadership looks like. [15:33] Cameron shares some of his pro tips on how to have meetings with your team that aren't a drag. [19:58] Cameron reveals one of the most powerful habits that every business leader needs to make a best practice. [23:50] Cameron shares what his concept "Vivid Vision" is around a three-year-forward look. [27:38] Cameron shares more about the process from The Miracle Morning and SAVERS concept. [31:27] Kris and Cameron talk more about what the COO Alliance is and what it means exactly to hold the position of being second-in-command to a business. [39:01] Kris asks Cameron to share one thing that he would change along his journey if he had to do it all over again.
Quotes:
Sponsored By:
Mentioned in This Episode: The Child Care Success Company The Child Care Success Academy Leadership Mastery for Early Educators Early Bird Tickets for the Child Care Success Summit in Vegas Fall 2021 Double Double: How to Double Your Revenue and Profit in 3 Years or Less, on Amazon | |||
| Helping Employees Achieve Their Personal and Professional Dreams with Alix Hall | 04 Mar 2021 | 00:55:44 | |
I am so excited to welcome our guest today who has over FOUR DECADES of experience in early childhood education. Alix Hall has seven centers in California, Discovery Tree and Arista Schools, and is also partnered with Child Care Business Coach Rachel Supalla on multiple Montana locations of Discovery KidZone. Alix has developed a leadership style focused on uplifting women, promoting from within, and building a network of people who love to work and grow with her. Her eclectic curriculum philosophy is a unique blend that is mainly influenced by Piaget and RIE and encourages multi-age grouping. This episode will inspire you to have pride in the field of early childhood education, implement new technologies, strive for trickle-down leadership, and as Alix says, "Just go for it!"
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Sponsored By:
Mentioned in This Episode: The Child Care Success Company The Child Care Success Academy The Dream Manager, by Matthew Kelly Leadership 101: What Every Leader Needs to Know, by John C. Maxwell Good Leaders Ask Great Questions: Your Foundation for Successful Leadership, by John C. Maxwell Start with Why: How Great Leaders Inspire Everyone to Take Action, by Simon Sinek | |||
| A New Season of Female Entrepreneurship with Ali Brown | 11 Feb 2021 | 01:03:59 | |
We did it! We made it to Episode 100! For this milestone episode, I am ecstatic to welcome Ali Brown to the podcast. Ali is one of the top female entrepreneurs and coaches in the world and host of the very successful podcast "Glambition Radio." Ali also founded the emerging coaching and mastermind group, The Trust, which I am honored to be a member of. She provides some incredible insights around business, leadership, marketing, confidence, why 2021 is the year for women, and so much more. Join me as I reflect on the journey of the podcast and look forward to the ways we can all grow together in the future.
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Sponsored By:
Mentioned in This Episode: The Child Care Success Company The Child Care Success Academy
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| Rolling With the Changes Into A Successful 2021 with Brittany Luther | 04 Feb 2021 | 00:34:01 | |
In this episode, I am so happy to be joined by the wonderful Brittney Luther. Brittney is an early childhood education leader, owner of two Young Sprouts locations in Texas, and an Empire member in our Child Care Success Academy. During our time together, she shares so many valuable nuggets of knowledge and strategies that she's learned throughout her journey in the ECE industry that she accredits to her expansion. Brittney also provides us with an inside look at how has been able to grow and retain her enrollment, how she's utilized e-packets to set her schools apart from the rest in her area, and the strategies that she uses to find the right people and parents. There's a takeaway for every listener in this episode! We also have some exciting announcements! On our next episode, Episode 100, the surprise guest will be (drumroll) Ali Brown, one of the top female entrepreneurs and coaches in the world! Then we will be relaunching a new series of video content with short coaching tidbits at the whiteboard called "The Coaching Connection" on our YouTube channel. We are thrilled for these and lots of other great things to look forward to in 2021!
Key Takeaways: [00:01] Kris shares some exciting Child Care Success Company updates and announcements. [12:02] Brittney shares a bit about her background and what inspired her to get her start in the child care business. [13:04] Brittney shares what her current enrollment looks like in both of her centers. [15:25] Brittney shares how her centers set themselves apart from others in her area and what some of their unique benefits are. [17:09] Brittney reveals the biggest business challenge that she has faced so far and how she's been able to overcome it. [21:00] Kris asks Brittney if she has any more vision for expansion and if so what it looks like. [21:42] Kris asks Brittany to share what marketing strategies she has found to work for her market regarding enrollment. [23:24] Brittney shares what "must-have" qualities she looks for when hiring a director and an enrollment specialist. [29:29] Kris asks Brittney to shares one thing that she would do differently if she had to begin her ECE journey all over again?
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Sponsored By:
Mentioned in This Episode: The Child Care Success Company The Child Care Success Academy
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| Experiences Over Environment: How Your School Vibe Impacts Quality and Culture with Lori Buxton | 28 Jan 2021 | 00:55:47 | |
In today's episode, I'm joined by the incredible Lori Buxton — the managing director of the Association for Early Learning Leaders. Lori has been involved in early care and education in many different facets since 1995, and she is just so passionate about what she does. Lori is a national speaker and training specialist who brings her leadership advice and enthusiasm to thousands. We talk about culture, taking ownership, trickle-down leadership, organizing your life and time, and how experience over environment is what makes a school special. She also gives us some amazing resources that will be useful for years to come. Lastly, remember there is just one more episode before we get to Episode 100 which will feature a very special, surprise guest!
Key Takeaways:
Quotes:
Sponsored By:
Mentioned in This Episode: The Child Care Success Company The Child Care Success Academy Apply for the Academy here. Association for Early Learning Leaders Lead with LUV on Amazon
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| Overcoming Licensing Challenges with Danielle Paige | 21 Jan 2021 | 00:53:07 | |
I am thrilled to welcome Danielle Paige back to the podcast! She first appeared in episode 60 and today we are going to talk all about licensing. Danielle now owns two centers, Academic Explorers, in New York and she talks us through how she expanded to her second location. She shares some of the challenges she overcame during licensing, what she might have done differently, how she chose her second location, what sets her brand apart, and more. Danielle also shares how she can help YOU with your licensing goals.
Key Takeaways: [1:31] Danielle shares what it's like being an offsite owner to her two New York-based schools. [3:47] Danielle discusses what the jump has been like going from owning one school to two. [6:16] Kris asks Danielle if there is anything she would do differently during her opening process if she could do it over again. [9:35] Danielle shares what she believes sets her centers apart from the rest in her area in terms of branding. [16:15] Danielle gives a personal scoop on what's going on at home with her. [19:22] Danielle shares her story of how she overcame a troubling relationship with her licensing rep. [29:09] Kris asks Danielle what features she was looking for while looking for a second location and how she was able to get it up and running so quickly after closing on the deal. [35:05] Danielle talks about her journey to becoming a child care licensing consultant, how she can help child care owners with their licensing goals, and how you can reach out to her directly for questions and help. [40:10] Danielle shares some of her favorite go-to websites for business and market research news. Quotes:
Mentioned in This Episode: The Child Care Success Company The Child Care Success Academy Academic Explorers on Instagram Academic Explorers on Facebook
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| Bringing High-Quality Care to Our Inner Cities with Jamarrion Tabor | 14 Jan 2021 | 00:53:05 | |
In this new episode, I am joined by Jamarrion Tabor of Madalyn's House Childcare in Georgia. I couldn't think of a more heartfelt, fun, and creative thinker to speak to than Jamarrion. She is bringing her vision of high-quality early child care and education to inner-city, minority, and underserved children, as well as single parents. She tells us about her background in the inner city, her approach to pampering and appreciating her teachers, her financial growth, and her fast journey to becoming an Empire Level member of The Child Care Success Academy. Enjoy and Happy New Year, everyone!
Key Takeaways:
Quotes:
Mentioned in This Episode: The Child Care Success Company The Child Care Success Academy Tulip's Learning Academy on Facebook M House Childcare on Instagram Child Care Millionaire (on Amazon) 48 Laws of Power (on Amazon) Think and Grow Rich (on Amazon)
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| 2020: Year in Review, Predictions, and Controversies | 31 Dec 2020 | 00:45:27 | |
Kris digs in this week to recap the crazy year of 2020 and reflect on her biggest accomplishments and challenges, both personally and professionally. She gives a roundup of the best moments of 2020, the top three insights from the year that we can take into 2021 and beyond, and even shares something controversial as well. This has been a year of strength, innovation, and challenge for many of us, but Kris fully believes the growth of 2021 will be something to uplift us and provide us with even more gratitude for the things we love to do and for the people that we love to do them with.
Key Takeaways: [3:35] Kris begins with January 2020, where the New Decade, New You Masterclass, and Goal Setting process were underway. Little did she know what a huge shift we were about to have, but in some ways, this was setting the stage for all the strength and character we would have to possess in the months to come. She also talks about the best Academy Live Meeting in Atlanta, with a great three-day meeting for the members. [8:42] Kris discusses what it was like for herself and the staff during the beginning of the lockdown in March. She jumped into helping secure their PPP funds and even worked around the red tape of large corporate banks by going to a smaller community bank for her own loans. [12:00] Kris accomplished a professional dream: landing number 3,764 on the INC. 5000 list of fastest-growing companies in America. [13:17] There were also some major personal accomplishments and events, including getting engaged, a new dream lake house, and watching her son graduate from high school. [16:39] The Child Care Summit was the first virtual one, and so far also held the highest number of attendees. [22:07] In a very tumultuous year, Child Care Success Company grew by 35% and was able to hire some great new team members. [27:21] Kris admits to an "oopsie" moment on a webinar where her predictions about the pandemic were off. [30:19] The three insights Kris has had in 2020:
[39:37] Controversial statement: Kris will be getting the vaccine and at this time doesn't believe it's all a ploy for Bill Gates to track us and microchip us. But, she respects all opinions.
Quotes:
Mentioned in This Episode: The Child Care Success Company The Child Care Success Academy INC5000 Fastest Growing Companies in 2020
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| The Five Guardians with Mecca Johnson | 17 Dec 2020 | 01:01:24 | |
Mecca Johnson is an incredible and heartfelt speaker, trainer, and founder of the professional development consulting company My Joy Speaks. Her long and very successful career in early childhood education with Primrose Schools plus corporate experience led her to develop The Five Guardians of Life, which she shares in this week's episode. Mecca and Kris also talk about finding gratitude in times of stress, why a healthy body matters to a positive mindset, and a few of their favorite resources for sharpening your leadership skills.
Key Takeaways: [13:50] Mecca found her calling working with kids and, while doing so, recognized a strong need for leadership. Her passion for both education and leadership led her to develop training for educators and directors. [14:05] Mecca discusses the professional and personal gains she got from working with Primrose Schools for 19 years and from her mentor Dr. Mary Zurn. [18:03] Kris and Mecca are both Maxwell Certified, and that also had a big impact on both their leadership today. [18:33] Mecca's mother is the wittiest and sharpest 97-year-old you will meet. Taking care of her has been a blessing for Mecca, showing her true compassion and patience. Although this pandemic has provided major setbacks for just about everyone, spending more time with her mother has been a blessing. [22:27] Respect the cook at your school! Take it from Mecca, who will be fine if she never cooks scrambled eggs for 400 kids at a time again. [26:38] We need to have just as much respect and dedication to customer service for the teachers as we ask them to have for the parents. [30:47] Tough love doesn't always mean doing exactly what the people around us want. It means doing what will be best for them in the long run. [33:28] These are the Five Guardians of Life that Mecca developed from her extensive experience of developing and training top directors.
[48:05] We can almost always find something to be grateful for. Mecca and Kris share the joy that comes from developing a consistent practice of writing in a gratitude journal. [50:14] Focus on hope.
Quotes:
Mentioned in This Episode: The Child Care Success Company The Child Care Success Academy Kris Murray Challenge - starts December 28th! Hope Rises: Make Your Life, Love & Leadership Soar, by Dr. Randy Ross | |||
| Episode 201 with Zac Alcampo — Gamification in Parenting AND Business | 22 May 2025 | 01:05:01 | |
Zac Alcampo, Creative Director at Grow Your Center, brings a fresh perspective to leadership, culture, and creativity in early education. With two decades of experience in the gaming industry, Zac is a dynamic entrepreneur and inventive strategist who has helped build immersive digital experiences that merge gamification, artificial intelligence, and user engagement. Now, he's applying those same ideas to the world of child care — reimagining everything from team collaboration to marketing to parenting itself.
In this episode, Zac joins Kris to talk about gamification in parenting, business, and leadership. They cover how AI can boost productivity and creativity, how to use jam-style collaboration in your team culture, and how behavioral design can be a powerful tool in both the classroom and the breakroom.
Key Takeaways: [6:15] Kris shares her summer travel adventures and spiritual coaching work. [9:12] Zac explains how his video game industry background led him to gamify tools at Grow Your Center. [37:48] Zac explains how "art directing" AI is the key to using it effectively. It's not about replacing creativity but amplifying it. [48:26] Gamification isn't just games; it's strategic behavior design. Done well, it increases engagement without being overwhelming. [53:45] Ideas for using gamification in parent events, leadership retreats, classroom behavior, and team training. [58:59] Zac spills some beans on what's coming to S3, including visual progress tools, Slack AI, and more rewards. [1:01:35] Zac shares what he's most excited about: launching the M3 platform (Marketing Made Easy) for 2026.
Quotes:
Sponsored By: ChildCare Education Institute (CCEI) Use code CCSC5 to claim a free course!
Mentioned in This Episode: The Child Care Success Company The Child Care Success Academy Childcare Education Institute: use code CDARenewal22 to get $100 off your renewal | |||
| Choosing Broadway Over Mom's Basement with Bari Baumgardner | 10 Dec 2020 | 01:00:30 | |
I am thrilled to have Bari Baumgardner on the podcast to share her truly inspiring journey. Bari is the founder of SAGE Event Management; a boutique event production company best known for creating a purpose-driven payday for speakers, authors, and influencers with her "Sales IS Service" approach. If you're ready to take your own personal leap, this episode will really resonate with you. Get ready to take some notes on Bari's sales approach, enrollment theory, and her infectious belief in trusting in yourself.
Key Takeaways: [4:45] Highlights of Bari's professional journey in event planning, including pivoting to a tech company during the pandemic, and how it parallels with Kris' journey. [8:51] What Bari does for fun where she lives in Murrells Inlet, SC. [12:19] Fun fact about Bari: She wants to be a drummer (even though she has no rhythm)! [14:55] Bari's Broadway vs. Basement story; how she took a big leap at a critical time, said yes to herself, and moved to NYC. It ended up being the most important thing she's ever done. [27:43] Tips Bari has on enrollment theory, more on her mantra "Sales IS Service," and digging into the hierarchy of objections. [37:41] The importance of applying the "tell me more" approach when talking to families interested in your child care centers. Make it more about the connection than the "sale." [41:25] The hierarchy of enrollment is as important as the hierarchy of objections. [44:03] How the vibe and success of The Child Care Success Academy has changed since Kris laid out the Guiding Principles two years ago. [45:45] What Bari has learned about successfully running a business with her spouse without it affecting her marriage; especially division of labor and asking for support, not permission. [52:14] What Bari is watching and reading to stay inspired.
Quotes:
Mentioned in This Episode: The Child Care Success Company The Child Care Success Academy Mastering the Rockefeller Habits The Five Dysfunctions of a Team
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| A Quest of Creative Culture Building with Rachel Supalla | 03 Dec 2020 | 00:50:22 | |
This week I am joined by rockstar Rachel Supalla. Rachel is a multi-site owner of Discovery Kidzone in Montana as well as one of the newest coaches here at The Child Care Success Company. She has shared her expertise as a national speaker at Association for Early Learning Leaders, NAEYC, and more. We dive into Rachel's unique strengths, her creative quest to culture building (and budgeting!), a special curriculum she developed that's a blend of Montessori, Reggio, and mindfulness, as well as some savvy financial planning.
Key Takeaways: [7:43] Rachel is now officially one of the coaches here at The Child Care Success Company. She discusses some of her goals and integrating her personal approaches to clients. [9:54] Rachel has been in the industry for 24 years and has an extensive background, complete with multiple certifications and degrees. [12:27] Discovery Kidzone also has branches in California that Rachel's partner, Alex, runs. [14:55] Taking advantage of PPP and grants were part of the best practices that Rachel used to stay financially viable through the pandemic. [19:00] Specific ways Rachel kept culture really high for staff, parents, and the community, during the pains of the pandemic. [22:30] Rachel shares how she has developed her Zoom preschool model. [27:00] Diving into the unique curriculum Rachel developed that blends Montessori, Reggio, and brain-based learning around mindfulness. [30:59] More about the training that Rachel does for AELL, NAEYC, regionally, and possibly for The Child Care Success Company. [33:40] Ways Rachel wants to expand in 2021 including new centers, summer camps, & books. [34:45] Rachel just started doing EOS. So… What the Heck Is EOS? [36:29] Rachel and Kris both dive deeper into the financial piece of the business. [42:02] How does Rachel define a Child Care Rockstar? [43:18] Some things Rachel is into right now including Tony Robbins, The Happiness Guide, Leadershift, and Free to Focus. [45:42] Fun fact about Rachel: She went to high school with John Maxwell's (Leadershift author) daughter. Now that she's a Child Care Success coach, she'll become John Maxwell certified!
Quotes:
Mentioned in This Episode: The Child Care Success Company Leadershift: The 11 Essential Changes Every Leader Must Embrace, by John C. Maxwell Free to Focus: A Total Productivity System to Achieve More by Doing Less, by Michael Hyatt Association for Early Learning Leaders
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| A Dream of 10 Schools and a Cabin in the Woods with Chantel & Zack Pettengill | 12 Nov 2020 | 00:51:02 | |
This week Kris is joined by Chantel and Zack Pettengill; a husband-wife duo and owners of the Pettengill Academy in Maine. They placed second in our Child Care Rockstar 2020 contest and have managed to keep their center nearly full during the pandemic. They also talk about overcoming the pitfalls they've had from licensing, parents, social media, and more that almost shut their doors.
Key Takeaways: [3:03] Kris shares some personal goals for 2021 and encourages you to set yours. [10:15] Some of the things that set Pettengill Academy apart include being Certified Eco-Healthy (pre-COVID-19), fresh foods, an education background, and a natural-based playground. [11:38] Chantel has been working in daycare for 20 years; starting with 10 kids in a basement to a 10,000 sq. foot facility with 144 capacity. [16:26] Fun fact about Chantel: She has a black belt in karate! Fun fact about Zack: He met Chantel in karate class. [19:04] Chantel talks about some initial problems she had with staff, parents, grandparents, licensing, turnover, and even child injuries reported, and what they learned from them. [24:14] In 2018 they started to turn things around when they developed a relationship with a new licensor and they met with Coach Brian. [25:13] Chantel and Zack share the way their systems and mindsets changed after meeting with the Child Care Success Academy and specific rewards they use for staff in their center. [30:47] Zack uses meditation, planners, and books to improve mindset. [34:48] So many of us have faced depression and difficult times during the pandemic; Kris talks with Chantel and Zack about the importance of community. [36:54] The biggest tips Chantel has for Marketing Enrollment are always paying attention to it, always advertising, and consistently following up. Personality is a big one as well as personalization, extra effort, and paying attention to the details. [44:28] A Child Care Rockstar to them means someone with perseverance, who can create a positive growth mindset in a tenacious and enthusiastic way.
Quotes:
Mentioned in This Episode: The Child Care Success Company Raise the Bar: An Action-Based Method for Maximum Customer Reactions, by Jon Taffer
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| Never Giving Up: An Interview with Child Care Rockstar Winners 2020 with Heather Jensen and Diane Havens | 05 Nov 2020 | 00:51:13 | |
In this episode, Kris is joined by the mother-daughter team and owners of Kids In Action, Heather Jensen and Diane Havens, located in Kingwood Texas. They share their stories of having a business survive two natural disasters, how they were able to still stay positive, and the importance of building strong relationships. Because of their strength and resilience, they were crowned this year's winners of the Child Care Rockstar 2020 contest.
Key Takeaways: [9:40] Diane started the center in 1998 and it has come a long way. Now, Heather and Diane are able to use their facility seven days a week through birthday parties, classes, and private rentals. [15:00] Fun fact reveal: Diane is a washboard player, and Heather is a huge Harry Potter fan (and even has a Potter tattoo on her wrist!). [17:35] Kids In Action was hit by two natural disasters. The first was a flood that scarily left children stranded on the second floor. [19:45] The women immediately sprung into action looking for an alternate location for their center and were fortunate to lease a local church. [22:55] The only thing more critical than flood insurance to Kids In Action's survival was the relationships they had built over the years. After about four months of rebuilding, they were able to get the center back to full enrollment. A month after being open; a hurricane hit the center. [27:06] Their relationships with the local schools and the Child Care Success Academy were a big element in feeling supported and getting back on track. [28:30] They lost quite a few families after the second disaster and decided they had to flood-proof their building to reassure parents and staff. Giving up and closing the business was never an option for them. [35:13] Their biggest goal was to keep paying the teachers and to maintain the culture they had built. They got a lot of ideas and support from the Child Care Success Academy Facebook group. [38:02] Kris couldn't be happier that Heather and Diane won the Child Care Rockstar contest. They are shining examples of leadership, getting back on your feet, and connecting with your community. [42:45] One thing they would have done differently? Taken a business course. Thankfully, they learned a lot from the Child Care Success Academy.
Quotes:
Mentioned in This Episode: The Child Care Success Company Move Your Bus: An Extraordinary New Approach to Accelerating Success in Work and Life, by Ron Clark Girl, Stop Apologizing: A Shame-Free Plan for Embracing and Achieving Your Goals, by Rachel Hollis Start With Why: How Great Leaders Inspire Everyone to Take Action, by Simon Sinek
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| Why You Should Use a Family Wealth Office to Get Rich with Jim Dew | 29 Oct 2020 | 00:44:24 | |
Child Care Rockstar returns this week for the first time since the Child Care Success Summit. Kris is joined by Jim Dew, CEO of Dew Wealth Management and creator of the Functional Wealth Management process. Jim has 23 years of experience building wealth management for entrepreneurs and has been featured in Inc., Entrepreneur, Huffington Post, and more. He is also a sought-after speaker and author of Beyond a Million. Jim shares a few of the valuable lessons he learned while working as a door-to-door salesman that still apply to running a business. Jim dives deeper into his Protect, Manage and Grow approach to managing wealth and Kris shares a deeply personal story about wealth protection in her own family.
Key Takeaways: [:51] Kris reveals some highlights from the virtual Child Care Success Summit 2020 including meeting with one of her heroes; Simon Sinek. [6:51] The daycare business is essential and continues to thrive despite the challenges presented during the pandemic. [10:42] Jim and his wife, Mimi, help entrepreneurs like Kris that are generating more than $1M revenue to create virtual family offices. [13:03] In between his time being a public-school math teacher and his current career, Jim was a door-to-door salesperson. From that experience, he learned the importance of knowing your numbers; a lesson that applies to all entrepreneurs. [16:37] Jim's approach focuses on three key outcomes; a compelling focus, wealth discovery, and an impeccable infrastructure. The three main areas he coordinates advice for his clients are Protect, Manage, and Grow. [18:08] Jim discusses common pitfalls he sees from his entrepreneurs and how his wealth management approach, including outsourcing to the right professionals, helps combat them. [25:08] The concept of the Family Wealth Office comes from observing billionaire strategy, but Jim adapts this structure for his entrepreneur clients and dives more thoroughly into his approach of Protect, Manage, and Grow. [28:43] Kris used Dew to help her to launch an employee stock ownership plan (ESOP) and talked about how it can be a game-changer for centers. Jim covers the key benefits of an ESOP and who it may be right for. [33:17] In regard to the Grow aspect, the first thing Jim talks about is tax planning. Another piece is investing outside of and diversifying your business. [36:23] Kris shares a deeply personal story about wealth management and protection in her own family that she encourages listeners to learn from, as well. [38:41] Jim tells an anecdote about a compelling focus technique that he learned from his personal trainer as it relates to entrepreneurs.
Quotes:
Mentioned in This Episode: The Child Care Success Company Child Care Success Summit — Watch Summit Highlights! Beyond a Million: The Entrepreneur's Playbook for Expanding Wealth, Freedom and Time Love Yourself Like Your Life Depends On It
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| The Powerful Benefits of Using a Coach with Brian Duprey | 08 Oct 2020 | 00:44:22 | |
This week, Kris is joined by Brian Duprey, Certified Child Care Coach and the Director of Business Development at The Child Care Success Company. He is a 20-year veteran who came to his first Child Care Success Summit in 2015 and became a coach in 2017. Last year, Brian wrote his first book, Child Care Millionaire, for early childhood business owners wanting to grow their business into a (multi) million-dollar company, and he also co-authored The Happiness Guide for Early Childhood Education with Kris. Kris and Brian discuss surviving COVID-19 as a child care center owner, money managing, marketing, expanding business, tour tips, escaping to Jamaica, and more.
Key Takeaways: [6:55] Brian talks about how his five locations, Little Angels, are operating during COVID-19. From closures to lowered capacity, to utilizing funding programs; he is now operating at a higher occupancy than pre-pandemic. [9:44] Brian shares his best tips for how his businesses survived the pandemic, including transparency with his employees, outreach to his competitors, donuts, and pizza. [12:45] Why anyone interested in expanding their business needs to (virtually) attend Brian's breakout workshop "Innovation Expansion Opportunities" at The Child Care Reimagined Success Summit and why he recommends people should strive to be salmon. Yes, salmon. [14:33] Brian opened nine schools and has never borrowed from a bank; he owns four of his five buildings and he opened his first center with only $5,000. [16:20] Having multiple schools gives you more flexibility and helps you leverage staffing, productivity, profits, and more. Five schools are much easier to run than one. The hardest school to open is #2 because people are so emotionally invested in their first school and don't want to relinquish control. [19:00] Buy in cash and quickly pay off debt so you, too, can spend half the year in Jamaica! [20:42] Thanks to the strategies learned from the Child Care Success Summit, Brian has done more with his business in the last five years than in the 15 years prior to the summit. [23:23] Brian talks about how a strategy session/coaching call works. Schedule your free call here! [28:12] The three major "pain points" Brian finds when coaching clients are enrollment, staffing, and the daily overwhelm. He dives deeper into how he approaches overcoming these and why there are tips he only teaches on these phone calls. [30:18] Treat tours like a sales call and other tour tips. [35:26] Brian is most proud of the book he co-authored with Kris; The Happiness Guide for Early Childhood Educators. He values his educators and their happiness and wants to change the mindset to a place where they want to make a difference. Owners need to read this, too!
Quotes:
Mentioned in This Episode: The Child Care Success Company Child Care Success Summit — offering $1 ticket Child Care Millionaire (Brian's book on Amazon) The Happiness Guide for Early Childhood Educators (Kris and Brian's book on Amazon)
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| Becoming a Stronger, More Resilient Leader with Nefertiti Poyner | 01 Oct 2020 | 00:50:46 | |
Kris couldn't think of a better time to bring in the wonderful Dr. Nefertiti Poyner, to talk about resilience and the right protective factors that will serve us through the storms of life. In this episode, Dr. Poyner shares her unique insights for staying resilient in times of crisis and stress, how we can let go of toxic people and patterns in our lives, and advice for directors and leaders to get through the pandemic with a little more grace and sanity.
Key Takeaways: [12:20] Dr. Poyner always wanted to be a teacher and had great role models in her family and throughout her own upbringing. She loved teaching but could have used the knowledge she knows now about socio-emotional health and why some children struggle with balance. [14:30] The Devereux Center for Resilient Children provides assessments and reports for infants, toddlers, and preschoolers. They also lead workshops and programs for helping adults learn how to fill their own cup, so they show up in the world with more empathy and compassion for others. [27:16] There is strength in asking for help. [29:13] Fun Fact: Dr. Poyner loves the Golden Girls and definitely would be a Sophia. [30:21] Having empathy for your team doesn't mean you always have to agree with them. It means you are walking in their shoes because you would want them to do the same. [32:56] Teachers still have to prove all the time that they work hard and that their job and industry should be taken just as seriously as any other profession. [36:44] Protective factors don't make challenging times go away, but they do buffer our experience. Examples of protective factors include:
Quotes:
Mentioned in This Episode: The Child Care Success Company Child Care Success Summit — offering $1 ticket Devereux Center for Resilient Children
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| The One About What Shark Tank Is Really Like (and much more) with Dave Vasen | 24 Sep 2020 | 00:50:31 | |
This week Kris is joined with Dave Vasen, founder and CEO of brightwheel, one of the leading parent management software platforms that features best-in-class parent communication. Dave shares his journey into developing and launching brightwheel and gives us an exclusive behind the scenes story of appearing on Shark Tank and striking a deal with Mark Cuban. Kris and Dave also talk about transparency in leadership, how providers can feel more confident in sharing their unique gifts, and how to obsessively focus on customers and clients.
Key Takeaways: [9:28] Dave's parents were immigrants from South America, and their emphasis on getting an education and building their career fueled a lot of his own focus and passion. [13:19] Dave launched the initial version, called KidCasa, while he was a new parent with an infant at home. They got to know the users at a deep level, rebranded, and changed it to brightwheel for a launch on June 15. [14:18] There are more than 25K users of brightwheel now, with most of the business coming from word of mouth. [15:49] Fun fact: Dave would spend Fridays with 4th and 5th graders in challenging neighborhoods where he saw firsthand what an impact and change could happen when great education meets great software. [20:22] Setting big goals means big opportunities. [23:13] The big surprise for Dave on his Shark Tank appearance was how real and serious it was. It aired for 12 minutes, but it was condensed from a very intense and interesting 90 minutes. And yes, it was so secret that Dave couldn't even tell his mother-in-law. [27:23] Dave/brightwheel got a deal on Shark Tank with Mark Cuban and Chris Sacca, and is thoroughly impressed with how attentive and engaged the sharks and their business teams are. [29:13] Brightwheel has measured that they have freed up one hour per person per day, which makes for more time to innovate and think about the big picture. They are also adapting to the new model for the pandemic by offering touchless options and identifying opportunities where technology can help. [35:30] Two of the best features that brightwheel users appreciate are how easy it is to use, and the ways it helps them get digitally creative. [39:24] People want you to be transparent, especially when it comes to the people they are trusting with their children. [41:33] Instead of hiring based upon if someone has already done something, Dave finds identifying values and work ethic is just as important. [44:09] Dave would describe a rockstar as someone that has empathy, pride, and is curious about how they could be of service.
Quotes:
Mentioned in This Episode: The Child Care Success Company Child Care Success Summit — offering $1 ticket
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| The Everything School: Grow Your Leaders, Grow Your Empire with Tameenah Adams | 17 Sep 2020 | 00:55:52 | |
Tameenah Adams is a Child Care Business Coach for The Child Care Success Company and has over 18 years of experience in personnel management. She joins Kris for a conversation about gaining confidence through preparation and action and how she has continued to expand her empire and development centers throughout the pandemic. Tameenah also talks about the ways that Jeff Bezos inspired her business model to be the Everything School, the power of connection, and how to create a team where everyone feels bought-in and part of the future vision.
Key Takeaways: [15:33] Tameenah has three different Child Care Brands, along with a temporary staffing company. She was inspired by how Jeff Bezos started Amazon with just books, then expanded to being the go-to place for everything. [20:28] Throughout the COVID-19 pandemic, Tameenah stayed transparent about her own energy and kept it real with her team and parents. She frequently checked in and made sure she unplugged at stressful times to come back with restored energy. [28:42] There were three cases at Tameenah's school, but they only had to close one time. This is in large part due to the fact that they stayed up on health regulations and really got their prevention and response plans in order. [31:01] A pandemic is no reason for Tameenah to slow down — she is closing deals, working on letters of intent, and looking at securing a commercial space for a catering company to serve child care centers. [34:52] There are many ways to stay connected and involved during this time: keep up with the development in your area, ramp up on marketing, get involved with your community, and volunteer. [44:11] When you let your team know you are all growing together and the leader welcomes getting "called out" from employees, they feel bought-in and empowered.
Quotes:
Mentioned in This Episode: The Child Care Success Company Child Care Success Summit — offering $1 ticket
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| Peeling Back the Layers: How to Feel Better and Help the People in Your Life Feel Better with Alyssa Campbell | 10 Sep 2020 | 00:49:37 | |
Alyssa Campbell is an emotional development expert, podcaster, and founder of Seed and Sew. She joins the show to talk with Kris about the method of Collaborative Emotion Processing that she co-created, how developing emotional intelligence skills saved her life, and why this work is of the utmost importance for leaders and teachers to deal correctly with the tiny humans of tomorrow.
Key Takeaways: [2:28] Once Alyssa developed the emotional intelligence tools she now teaches today, she went from feeling exhausted and drained to now being able to recognize her triggers. Through this, she can give herself proper self-care so that she shows up as her best self to the world. [9:13] Alyssa got her master's degree in Early Childhood Education and after many different careers in early education, landed at a school that had great resources and support. This is where she co-created the Collaborative Emotion Processing method and launched Seed and Sew. [11:02] Although the focus is the children, the real work begins with ourselves. The more emotional intelligence we master in our own life and heal our nervous system, the more we can teach kids to do the same. [13:22] A career highlight for Alyssa was getting to work alongside an occupational therapist who opened her eyes to how crucial it is to regulate our central nervous system in everything we do. [14:44] Seed and Sew provides that village mentality where everyone is working together to help one another. They offer several free resources including her podcast Voice of Your Village, and paid services such as the Tiny Humans, Big Emotions course, and a S.E.E.D Certification program. [20:06] Fun Fact: Alyssa studied abroad in Austria and knows how to speak German! [23:19] Important steps of emotional intelligence as leaders and teachers prepare for adult/child interaction:
[35:25] If Alyssa could tell her past self some advice, it would be to start your personal work earlier, and dig into anti-racism and bias work sooner as well. [42:55] Teachers are not often seen as professionals, and this can lead to a fear of not being perfect. It's really about realizing that it's about the marathon, not the sprint, and that progress is more important than perfection.
Quotes:
Mentioned in This Episode: The Child Care Success Company Child Care Success Summit — offering $1 ticket Adult Children of Emotionally Immature Parents
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| Episode 200 with Vernon Mason — Every Day Is A Gift | 08 May 2025 | 00:49:04 | |
He's back! The great Vernon Mason returns as one of the podcast's most popular guests to help celebrate this milestone 200th episode. He and Kris reflect on leadership, legacy, and what it really means to be present.
In this episode, Vernon shares his beautiful wisdom and journey from growing up in an in-home child care program to building and selling a five-site child care business, and now helping grow The Nest into a 52-location powerhouse. Together, he and Kris chat about the realities of leadership today including accountability, toxic positivity, turnover trends, universal pre-K challenges, and financial uncertainty. They also remind us that every day is a gift, and leadership is all about showing up authentically, building real relationships, and staying grounded in gratitude.
Key Takeaways: [6:15] Kris, the bucket list queen, talks about her adventure to the Middle Fork of the Salmon River. [8:09] Vernon is the only person to be on the podcast three times! [9:19] Vernon talks about being the "trifecta" in child care. He shares how he grew his child care company from one to five centers before selling, and how that transition shaped his leadership. [16:18] Is labor starting to stabilize? [22:04] The mindset to get out of fear-based leadership, crisis mode, and the scarcity mindset. [24:26] The difference between toxic positivity and effective leadership and management. [27:33] Strategies for accountability and preparing for the unknown in the future. [30:15] The importance of both staying optimistic and taking action in the right direction. [34:15] Building a parent referral reward program. [38:29] Vernon talks about The Nest and maintaining relationships with leaders. [42:47] Incentivizing teachers to stay present and view the classroom as a safe space.
Quotes:
Sponsored By: ChildCare Education Institute (CCEI) Use code CCSC5 to claim a free course!
Mentioned in This Episode: The Child Care Success Company The Child Care Success Academy Childcare Education Institute: use code CDARenewal22 to get $100 off your renewal Don't Waste a Crisis, by Vernon Mason | |||
| A New Twist on Classic Topics in ECE: Quality, Diversity, Head Start, and More with Dr. Calvin Moore | 03 Sep 2020 | 00:56:39 | |
Dr. Calvin Moore was recently named Interim CEO of the Council for Professional Recognition. He joins the show to talk about what first attending the Head Start Program as a student meant to him as he moved up the ranks into executive positions. He and Kris also discuss why obtaining a CDA (Child Development Associate) certification is so important, and how we attract and retain a more diverse workforce.
Key Takeaways: [10:15] Dr. Calvin Moore was recently named interim CEO of the Council for Professional Recognition. He's also the first CEO of the Council to hold its early education credential, the CDA. Previously, he was the regional program manager for the Office of Head Start in Atlanta within the Administration for Children and Families for the U.S. Department of Health and Human Services. [13:29] Calvin started his journey with Head Start as a child in 1969 and began working for the program in 1991. He worked his way up as a teacher, center manager, coordinator, and eventually Executive Director. [15:19] Calvin and his wife love living in Alabama, and they have a very busy household with both a 19- and 10-year-old. [19:31] It is the 45th Anniversary of the CDA credential. While they were affected by the pandemic, they are rebuilding and seeing a strong interest from teachers for community and keeping their skills sharp. They also have seen double the numbers of CDA renewals and an extremely large turnout at their Leadership and Learning Series. [26:49] Calvin believes in equitable systems in the way that every community should get access to a Head Start program, no matter what socioeconomic bracket they fall in. [30:28] Consistency is a big part of Head Start, and consistent messaging is something we need more than ever. [31:50] Calvin's book, Men Do Stay, discusses myths of male teachers in the early childhood field and ways that we can do a better job of retaining our talented future male leaders and life changers. He gives his own example of how male leadership at a school helped other male teachers feel more welcome, and why continued professional development is so important. [36:02] Look back at your program and see if you market in a way that supports diversity. We can do better than the 2–3% statistic of males in ECE now. [41:11] Calvin did four years in the Air Force, which gives him a different perspective than most. [49:11] There are so many benefits to getting a CDA, a few of the key ones being a place for new professionals to feel oriented and welcomed in the industry.
Quotes:
Mentioned in This Episode: The Child Care Success Company Child Care Success Summit — offering $1 ticket
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| Supporting Families with Integrity and Grit with Sarah Cudnik | 27 Aug 2020 | 00:51:35 | |
Sarah Cudnik is the Executive Director and Owner of Kids' Work in Chicago, with two very active and successful locations. Sarah shares her insight from growing up in an environment where childcare was important, and what she learned from starting as a mother-daughter duo. She and Kris also discuss goal setting, creating a great work culture, and the key components of making a website look great. Sarah also discusses her goals to better understand her finances and the leaps and bounds she has made through mentorship and joining groups of like-minded individuals committed to success.
Key Takeaways: [9:44] Kids' Work has two locations in the North Center of Chicago and has room for 230 families between the two centers. They are a combination of play-based and academic and strive to see the child for who they are as a unique individual. Sarah's mother started an in-home daycare when she was younger, so early childcare is in her bloodlines. [12:07] Sarah and her mother started with an in-home daycare themselves and quickly went from a waitlist of 12 to 100 families. [14:55] Not only does Sarah have a busy professional life but she is also the proud mother of two active boys, ages 12 and 13. [16:28] Fun Fact: Karaoke is one of Sarah's weaknesses, and don't be surprised to see her rocking out to some Janis Joplin. [17:40] One unique thing about Kids' Work is that they have plenty of play space in an urban environment. A few other strong suits that Sarah is very proud of include the amount of detail they put into their work and the way they naturally build rapport with the kids and families. [25:06] Kids' Work worked with Grow Your Center to create a website that had beautiful photography, captivating copy that clearly explains their unique benefits, and a section dedicated to their core values. [29:26] Sarah and her team spent time getting clear on the words that surround their core values, and now the whole team is clear on how their actions every day are instrumental in staying in alignment. [31:23] The walls in preschool can be a great space to display fun and visually exciting imagery. For Kids' Work, their core values are on the wall for all to see as they walk by. [37:15] Sarah's late husband was extremely instrumental in setting up the business and making sure it consistently was financially sound. After his passing, Sarah knew she had to dedicate time and effort into learning for herself, before she handed the finances off to a bookkeeper. [49:10] A real rockstar to Sarah is someone with integrity who does the right thing and gives their all in their unique way.
Quotes:
Mentioned in This Episode: The Child Care Success Company Child Care Success Summit — offering $1 ticket Five Dysfunctions of a Team: A Leadership Fable, by Patrick Lencioni
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| Embracing the Pandemic: The Ultimate Leader Shift to the Positive with Linda Hassapis | 20 Aug 2020 | 00:39:38 | |
Linda Hassapis is the owner of Magical Beginnings daycares and learning centers, with six locations around the Boston area. Linda shares her beginnings in the industry from opening up a childcare facility in her home to now growing Magical Beginnings with a full staff and bustling capacity. Linda talks about the importance of teamwork, how her culture got even stronger throughout the pandemic, and ways they have communicated with their families to make sure there is nothing but trust and confidence in sending their children to school.
Key Takeaways: [7:12] Magical Beginnings has six locations, which keeps Linda very busy. The capacity is up to about 65% even during the pandemic, with 500 children and more expected in the fall. [8:43] Linda has been in the industry since 1990 and opened up a family childcare in her home before she had her two children. [11:02] It's definitely a family affair at Magical Beginnings — Linda's daughter has dreams to help run the company and has been working there since she was 16. [12:19] Fun Fact: Linda is a huge Bon Jovi fan, and will always catch him when he comes to town. [14:58] During the pandemic, Linda kept four locations open, which was really great for the staff and families. Despite needing to use all PPE gear, they still encouraged play and joy through music and connection. [15:06] Linda kept the company culture high by checking in with staff and making sure they were personally each okay. They also used the Emergency Care funding to service the teachers and children, so there was no extra cost at a time when the families needed it most. [22:18] Magical Beginnings did a Zoom call with parents about how things would look when they opened up the schools, and that way parents felt more in the know and secure about what to expect. [24:11] Linda joined an advocacy group called Daycare United, where she felt supported by other leaders with a similar passion to make sure teachers get the respect they need. [27:00] The pandemic has shifted Linda's mindset to be okay with uncertainty and she and her team have adapted amazingly to the current realities of the necessary safety precautions. [34:39] If Linda could go back and do it again, she would take more business classes and get more experience with negotiation.
Quotes:
Mentioned in This Episode: The Child Care Success Company Child Care Success Summit — offering $1 ticket Your World-Class Assistant, by Michael Hyatt
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| Leadership and Mindset Shifts from an ECE Veteran with Pamela Piekarski | 13 Aug 2020 | 00:54:42 | |
Pamela Piekarski is the President and CEO of Exploring Minds Academy, which has two programs in two different states: Colorado and Kansas. Pamela joins the show this week to discuss her journey into ECE as a Kindergarten teacher in 1978, and share a few amazing golden nuggets of advice and wisdom she has gained from a long and successful career. Pamela talks about her work in Bilingual studies, the value of a coach and mentoring peer group, and how we can feel confident about raising tuition rates. She and Kris also talk about the foundational pieces to have in place before delegating, and how to get out of overwhelm to work on your business instead of in it.
Key Takeaways: [1:00] Exploring Minds Academy has two locations, one in Colorado and one in Kansas. This showed Pamela the different needs for each culture, and her responsibilities as the operating director fluctuate according to the two different locations. [12:20] Pamela opened her first child care center in 1985 and used her bilingual resources to connect even further with the children and their families. [18:22] Fun fact: Pamela spends most of her time living in Kansas enjoying work and her 11 grandchildren while her husband holds down the ranch in beautiful Colorado. [22:38] Having a good coach and mentor helps us see outside of ourselves and shines a light on our blind spots. [30:31] Our leadership is inside of the culture, and when you view your job as an "occupation" you want not only yourself but others around you to succeed and reach their goals and dreams. [33:38] Pamela had a mindset shift that gave her the confidence to raise her tuition rates, which she had not done in several years. It is important to have strong communication with families so they know the value that comes with the rates, and why your school and programs are worth it. [41:51] Leaders must delegate so they aren't in the weeds all the time mowing the grass. This means you must trust the people around you and honor the skills and talents that they have. [46:03] Pamela defines a child care rockstar as someone who can be flexible to adapt to new circumstances. A rockstar is different, according to the community, environment, and culture, but they always have passion and drive.
Quotes:
Mentioned in This Episode: The Child Care Success Company Child Care Success Summit — offering $1 ticket
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| Best Practices for Successful Licensing Visits with Ronnae Williams | 06 Aug 2020 | 00:48:55 | |
As a previous licensing consultant herself and now part of the Child Care Success team, Ronnae Williams has some great insight into how child care leaders can make the best of licensing. She shares practical tips to get organized and in a positive mindset, both of which will set up a good foundation for a visit from a licensing representative. Ronnae also has helped large chains and franchise organizations with everything including marketing to enrollment and stresses how not just knowing the rules, but really understanding them can make a world of a difference.
Key Takeaways: [11:33] Ronnae started working for KinderCare and Kids R Kids but found her way into Licensing after helping in a multitude of positions and roles. The expertise of working with large chains and franchisees helped give her different perspectives on the industry. [16:00] Fun Fact: Ronnae is a new gardener and even just braved the Georgia heat to plant her first pear tree! [17:16] One of the best practices for a successful licensing visit is clear communication and not just knowing the rule book, but understanding the information and general rules. If you have questions, Ronnae recommends emailing them so there is a saved thread of information. [21:10] A positive mindset before a licensing visit is crucial, so you aren't stressed or nervous but instead assured and confident. [23:57] Organization is key! You can be the binder queen like Ronnae, or use electronic filings if your state allows it. The more you have the information easily accessible and organized, the more confident you will feel. [31:20] Two sets of fresh eyes on your building may be better than just one. That way, they may see things you aren't able to. [32:18] A few of the areas where issues tend to pop up are supervision and ratio, the playground, and medicine. [38:22] We assume that parents understand quality, and it's our job to really step up and educate parents on what they should look for throughout their journey of finding the right school for them. [43:33] To Ronnae, a rockstar is someone who sets goals with passion and focus, and then continues to hit those goals and exceed even their own expectations.
Quotes:
Mentioned in This Episode: The Child Care Success Company Child Care Success Summit — offering $1 ticket The 5-Day Crush Your Fall Enrollment Challenge The Magic (Secret), by Rhonda Byrne
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| Four Steps to Get Out of the Overwhelm Loop | 30 Jul 2020 | 00:40:32 | |
It's a common feeling for entrepreneurs, business owners, and directors to feel completely overwhelmed and unable to get to the core of their purpose because they are so busy on the 'hot mess express' putting out fires every day. Kris takes this week's episode to give a road map to get out of the loop of overwhelm with four practical steps. She also shares details about the 5-Day Crush Your Fall Enrollment program, and why this super affordable game charger of a program may be the best thing you can do for your business, this year.
Key Takeaways: [2:31] Kris shares that manifesting and all the self-work really does work! She is living in her dream home by the river and marrying the man of her dreams, running a flourishing business, and even now rafting the Grand Canyon. However, it takes time, effort, and focus to really do the work. [13:04] Feeling constantly overwhelmed can have you feeling drained, exhausted, and frustrated that you aren't getting to your bigger goals. Implementing these four steps consistently will set you up with a road map to free up time and energy to what is really important, but also give space for the expected emergencies that pop up in life. [15:49] #1: Mindset and Beliefs. Have faith that you can take action and that this can work for you. Your mindset patterns and beliefs can either keep you stuck or propel you to a life that is balanced and abundant. Practice gratitude and know that you both have the tools inside of yourself, plus a community that cares and supports you here. [18:22] #2: Focus on Getting and Keeping Clients. This includes spending a little time to make sure you are on point with your enrollment tracking system, phone script, tour system and script, follow up calls, etc! Also, double down on inexpensive marketing such as promotions and email blasts. [22:40] #3. Money Management. Cash flow is freedom. Know your profit margin and break-even numbers, and how much you have coming in and out every month. [23:01] #4. Calendar Management. You have to take control, track your time, and set priorities so your team knows when you are in head-down work mode vs. open office hours for time, parent calls, and greetings. Block out your time and set it where everyone could see, and you may even have to rearrange your talent to make sure everyone on the bus is sitting on the right seat. [33:13] When you follow this roadmap, it frees up more time for establishing the best curriculum and culture, so the kids and families are getting their very best.
Quotes:
Mentioned in This Episode: The Child Care Success Company Child Care Success Summit — offering $1 ticket The 5-Day Crush Your Fall Enrollment Challenge "Secrets to Maintaining Full Enrollment During a Crisis with Alvin Ayusa" "Implementation Equals Speedy Results — Michelle Smith Lank"
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| Keys to Happiness: Eliminating Fear, Drama, and Negative Beliefs From Your Life Forever with Jody Marquis | 16 Jul 2020 | 00:52:17 | |
In this powerful and super fun episode, Jody Marquis joins Kris to take a deep dive into mind-blowing concepts such as important questions to ask both yourself and your team, tips for language and scripts when having difficult situations, and shifts we can do to get out of the Drama Triangle and into receiving abundance. Jody also explains the importance of doing self-work when working with kids and shares more on how the Chance for Change Institute works with leaders to transform themselves through their mindset, beliefs, and habits.
Key Takeaways: [6:28] The Chance for Change Institute in Vermont supports teachers and leaders in training so everyone comes to work happy and ready to do their best for the kids. One passion of Jody's is working with diverse groups and helping them step into their best selves, no matter what cards life has previously handed them. [13:44] People are operating from their own belief systems. It can be powerful to shift from taking everything personally into asking people the right questions to find out where they are coming from, and what they are really looking to get out of life. The more we get clarity on our own limiting beliefs, the more we can move out of negativity and be present in our jobs and relationships. [17:00] Those that work with children have even more responsibility to manage their own energy and mindsets. One of Kris's favorite phrases in leadership is "help me understand," and that is also a concept that can be helpful in the classroom to defuse potential fights or bad behavior. [18:10] According to the research data, eight out of 10 people that come into the Early Childhood Care field carry limiting beliefs from their own childhood trauma. The first step is to have empathy and realize where people are coming from. [23:40] Now is the time for the child care industry to claim our rightful spot as a professional social service that can step up in the time of a pandemic. It is an opportunity to help in our communities and assist parents with navigating through this tough time. [27:16] Even during a pandemic we can still look for the beauty and focus on abundance, not lack. [28:30] Overcoming fear is being able to do specific things to move out of negative thought cycles and the Drama Triangle of blame, shame, and complaining. [48:12] The more we can get into the vibration of love, the more we set ourselves up to manifest and receive.
Quotes:
Mentioned in This Episode: The Child Care Success Company Child Care Success Summit — offering $1 ticket
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| Secrets to Maintaining Full Enrollment During a Crisis with Alvin Ayusa | 09 Jul 2020 | 00:51:13 | |
Alvin Ayusa is a true example of a Child Care Rockstar, immigrating from the Philippines and living separated from his family for ten years, to now owning two locations in California at 90% enrollment. Alvin shares how his background in systems and software automation helped him understand integral practices in marketing and enrollment, and how the Leadership Mastery class helped him develop a high-level culture. Alvin and Kris discuss some of the amazing action items Just 4 Kids took, including adjusting phone scripts and virtual tours, spreading community goodwill, and clear communication.
Key Takeaways: [6:33] Alvin has a background in software and analytics and lived apart from his family for ten years when he immigrated to the United States. Upon his wife coming to the United States, they thought about a daycare business, but it wasn't her calling. He had a friend in Las Vegas who purchased a preschool, and it helped show him that it was a business step that may be worth it for him and his family. [11:33] Alvin's first preschool was acquired in October 2018, and the second one was just over six months after. One is 190 capacity and the other is 36, with eighteen employees and two directors. Alvin and his wife both take a hands-on role, both working from home and going into the schools sometimes one to two times a month. [14:37] Fun fact: Alvin was very close to becoming a Catholic priest. Now with his wife and three kids, he is obviously meant to be doing what is on his path now! [17:48] Alvin was able to jump into a lot of the tech that helps schools and centers be more successful and combine it with the knowledge he previously had through his tech background. [22:24] Alvin took the COVID-19 news seriously from the start and took immediate action by sending a letter to parents and allocating his website space to become a landing page for parents to go and read real-time FAQs and all previous communication. [29:46] In addition to discounts and avoiding layoffs as much as possible, Alvin and his team did a goodwill series video campaign that connected the community and their competitors. With a 90% enrollment rate, Alvin and his hard-working team deserve a big kudos. [35:06] The pandemic was the first time they were able to implement their e-packet and created one specifically focused on COVID-19. [43:05] Alvin's staff understood what they were going through and saw the value of themselves through the Leadership Mastery class. Everyone is on the same page and speaking the same language.
Quotes:
Mentioned in This Episode: The Child Care Success Company Child Care Success Summit — offering $1 ticket
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| What to Do When The World Doesn't Go Your Way with Tym the Trainer | 02 Jul 2020 | 00:56:01 | |
Tym the Trainer has been holding Early Childhood Education workshops and cruises for over ten years and leads his own school brand in Texas, with six locations. Tym joins the show to talk about innovation in school systems, conscious discipline, and navigating the new paradigm in our world to do things differently and innovate post-pandemic. Tym and Kris also discuss how we can think outside the box in the new normal and appreciate the pause button we've been given.
Key Takeaways: [10:34] Tym and his team started their programs with a focus on creating a unique environment that fostered self-regulation and social and emotional development for young children. Tym is a very busy guy with his hands in a lot of different pies. Half of his business is training and consulting, and the other half is operations. They continue to build and acquire different properties along with a solid after-school program that provides support for children after their day at public school. [13:54] Great leaders play offense by mapping out what the future is going to look like as best they can, post-pandemic. People that approach their business with a spirit of innovation will have a better chance of succeeding and pivoting to what the market needs. [16:39] School leaders need to reach out to the media and send out press releases communicating that the industry is here to stay, we aren't crumbling, and we don't need reform. [20:18] Fun fact: Tym is as big of a Madonna fan as you can imagine. [24:41] We have to adapt to the new normal and think way outside the box to put together programs, clubs, and activities that will provide children the best education for the current times. [34:05] The after-school programs will be a huge opportunity to innovate and supplement the gaps typical schools may be missing. [36:16] Tym has found profound results using Conscious Discipline in his culture from everything regarding the way teachers manage their classrooms, staff turnover, and leadership. [41:53] One of the main things Conscious Discipline helped with was providing a skill set for adults and children to react appropriately and regulate emotions when things don't go their way. [45:14] Tym shares a story of overcoming a challenge while acquiring two properties at the same time in 2013, which he will never do again! His advice from this situation was to not bite off more than you can chew, learn to say no, and be careful what you wish for because you might get it, times two. [49:29] Tym defines a Child Care Rockstar as someone who is proud, passionate, and purposeful about their work in early education.
Quotes:
Mentioned in This Episode: The Child Care Success Company Child Care Success Summit — offering $1 ticket National Child Care Association Texas Licensed Childcare Association The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy, by Jon Gordon The Seed: Finding Purpose and Happiness in Life and Work, by Jon Gordon
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| How Profit and High Quality Can Go Hand In Hand with Vernon Mason | 25 Jun 2020 | 01:04:59 | |
This week features a special working-happy-hour episode with beloved guest Vernon Mason. Vernon has been an early childhood administrator for over 20 years and also owned four centers with locations in North Carolina before selling them to a national buyer. Vernon and Kris talk about the future of early childhood and how quality ties in with profitability. Vernon also shares his love for visiting schools on professional development day, and how we can stay connected to our staff and culture while we adjust to getting back to school in the pandemic.
Key Takeaways:
Quotes:
Mentioned in This Episode: The Child Care Success Company Child Care Success Summit — offering $1 ticket Directors Leadership Solutions vernondirectorsleadership@gmail.com
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| Episode 199 with Rachel Davis — Follow Your True Calling | 24 Apr 2025 | 00:56:09 | |
This is an inspiring and impactful episode with Rachel Davis, founder of Children's Promise Centers, an early childhood program in Albuquerque, New Mexico. Operating 20 hours daily, her centers provide critical support for working families often overlooked by traditional child care models.
Rachel chats with Kris about her journey from the Denver Rescue Mission to creating a faith-driven, community-focused child care network where high standards, deep relationships, and genuine care intersect.
She shares the heart behind her mission to support nontraditional working families through innovative programming and reflects on her leadership evolution, from being hands-on with every detail to stepping into a visionary role. Rachel also discusses navigating hiring challenges, working with refugee families, and building a program where inclusion, safety, and excellence are the foundation.
Key Takeaways: [5:33] Rachel launched Children's Promise Centers in 2009. Now she operates two locations in Albuquerque and is open 20 hours a day, serving families who need flexible care. [43:54] One of her locations features an open-concept floor plan, encouraging transparency and teamwork.
Quotes:
Sponsored By: ChildCare Education Institute (CCEI) Use code CCSC5 to claim a free course!
Mentioned in This Episode: The Child Care Success Company The Child Care Success Academy Childcare Education Institute: use code CDARenewal22 to get $100 off your renewal | |||
| COVID-19 and The Early Childhood Business Climate: Trends and Innovations with Ron Spreeuwenberg | 18 Jun 2020 | 00:49:39 | |
Ron Spreeuwenberg, CEO of Co-Founder of HiMama and host of The Preschool Podcast, joins Kris on the show this week. Ron talks about how HiMama is providing answers and support in the COVID-19 crisis, the surprising results from their survey, and what five things your school can do to come out of the crisis the most successfully and financially viable as possible.
Key Takeaways: [4:45] Kris just made a huge dream come to life. After wanting to live in a river home for more than 12 years, she will be living in a beautiful river home in Colorado. [12:41] Rob's dad had a huge impact on him to be a leader in the community and industry, so when creating HiMama, he set out to start a business that scratched his entrepreneurial itch but also had a social impact and made a meaningful difference in the world. [13:23] HiMama started in 2013, and now is built up to have 75 employees. [16:38] Doing the right thing is the right thing to do. At HiMama, one of the core values is "own positive change," because no one is going to do it for you. [20:15] The five important things Rob is seeing in the landscape now for early learning centers through the COVID-19 pandemic:
[27:33] Even if they have to be out of the box and a little different from the norm during this time, schools can still focus on fun activities and ideas to keep in touch with parents. [36:30] Focus on what you can control, and what the best version of a post-COVID-19 center can look like. [38:21] In the HiMama survey, the answers were clear that this is a time to band together and talk with your community and what it is you can do to serve them in a way they feel comfortable about. [47:10] Ron's podcast The Preschool Podcast is up to 200 episodes now. It is a great remote way to hear conversations between top industry leaders and gain inspiration to take into your work.
Quotes:
Mentioned in This Episode: The Child Care Success Company Child Care Success Summit — offering $1 ticket | |||
| Case Study of a True Child Care Leadership Journey with Gary Peirce | 11 Jun 2020 | 00:59:47 | |
This week, Kris talks with another international guest, Gary Peirce, who is the owner of Hopes & Dreams Nursery in the Isle of Man, a tiny island between Ireland and the UK. Gary gets opens up and gets vulnerable on what it's really like to run the school together as a husband and wife duo, with his wife Laura leading the charge on the school curriculum. Gary also talks about the mindset change that occurred as he grew from being an owner to a leader and the detailed story of amazing core value development that has happened within their business. Finally, Gary and Kris talk about the tangible positive results that occur when your team feels supported, aligned, and appreciated even during a challenging time.
Key Takeaways: [8:53] Gary and his wife Laura own Hopes & Dreams Nursery, located on an island called the Isle of Man, which is the size of a small town. They have six settings on the Island, and since the island is self-governing, they can adapt their curriculum and even include extra cool opportunities such as outdoor exploration and nature-based learning. [15:11] Gary and Laura are constantly pushing themselves and their team to discover ways to make learning fun and effective. [20:59] With five kids, Gary has got himself a very own real-life version of the Brady Bunch. [26:05] Hopes & Dreams Nursery has very strong core values, and their mission is to inspire the youth to become the best citizens they can be in the island community for generations to come. [27:55] No matter what their role or rank, everyone at Hopes & Dreams takes their job seriously and understands how fundamentally important they are in the organization. It is also up to everyone to lead the best they can in their individual roles. [30:36] Gary took his team all the way to Las Vegas, where he set up a field trip to Zappos to show them what great management and culture looked like. [41:22] You can look at your failures as a stepping stone to success, and Gary is very vulnerable and open about how he turned his mindset around while transitioning from an owner to a leader. [42:39] Gary took his core values and launched them into his culture by creating a workbook that could provide congruence across the team. As a testament to his great leadership, his team voluntarily took a pay cut during the pandemic to save money.
Mentioned in This Episode: The Child Care Success Company Child Care Success Summit — offering $1 ticket The Leader Without a Title: A Modern Fable on Real Success in Business and in Life, by Robin Sharma Life's Golden Ticket: A Story about Second Chances, by Brendon Burchard
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| Why Lifelong Learning Makes You a Better Leader with Ryan Hawk | 04 Jun 2020 | 00:46:19 | |
This week, Kris is joined by Ryan Hawk, author, speaker, thought leader, and host of The Learning Leader Show, a podcast that has millions of listeners and much industry acclaim. Ryan talks about his rising role as an NFL Quarterback, and how he pivoted to creating a show that allows him to have deep and thoughtful conversations with top leaders from all over the world. Ryan gives us a glimpse into what the world of leadership holds for early learning leaders, and practical lessons to provide to your business and beyond. He also shares a few of his favorite guests from The Learning Leader Show, and life-changing takeaways that came out of their episode.
Key Takeaways: [6:42] Ryan played football at two colleges and even pursued a path to the NFL. The experience taught him a lot and he still draws from the lessons he learned as an athlete. [9:26] Ryan created The Learning Leader Show podcast as a way to show his continuing education as a leader, and start a public conversation between leaders all around the world. [12:42] Ryan's wife and daughters are his ultimate "why" to inspire and lead, to show them it is possible to create your own life by following your own intellectual curiosity and vigor. [14:37] There are four commonalities that Ryan has found in the best coaches and leaders in his life. First being, they aggressively pursue their curiosity to learn more and strive to get better. [19:27] Great leaders over-deliver on a consistent basis, and they look for ways to make an impact and a significant difference. [24:40] Leaders should understand just how powerful they are; this will help them use their power for good. [28:48] It is important for owners to be engaged in the actual school management, to show up and meet parents on school tours. You can still work on the business, but show up as a leader at the integral times to communicate your mission and your vision. [31:10] Books are a magical thing, and it doesn't cost a lot to acquire knowledge through the power of books. [37:28] An effective leader does all three consistently every day: manage, lead, and coach. [43:22] Two of the most important attributes and habits Kris has found from interviewing so many leaders are 1.) fast action and 2.) constant working on mindset.
Quotes:
Mentioned in This Episode: The Child Care Success Company Child Care Success Summit — offering $1 ticket Welcome to Management: How to Grow From Top Performer to Excellent Leader, by Ryan Hawk Influence: The Psychology of Persuasion, by Robert B. Cialdini Give and Take: Why Helping Others Drives Our Success, by Adam Grant The Wright Brothers, by David McCullough
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