Welcome to an interview with Deborah Ancona, a professor at the Massachusetts Institute of Technology's Sloan School of Management.

In this episode, we explore "family ghosts," a rarely discussed topic that significantly impacts professional growth, behavior, and attitudes toward work. We discuss how to achieve your greatest potential as a leader by recognizing your own "family ghosts" and determining which ones to embrace or leave behind.

Deborah Ancona is a distinguished Professor of Management and Founder of the MIT Leadership Center. Deborah specializes in studying, teaching, and consulting in the areas of individual leadership, team effectiveness, and organizational transformation. Her new work centers on how Family Ghosts end up in the Executive Suite.

Deborah is also the coauthor of X-Teams: How to Build Teams That Lead, Innovate, and Succeed, a classic book on teams and collaboration. This work demonstrates how an externally focused team model is key to driving innovation and ensuring your organization's success.

Get X-Teams here: https://rb.gy/jyzhwq

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Welcome to an interview with the author of Job Therapy: Finding Work That Works for You, Dr. Tessa West. In her book, Dr. Tessa West helps you figure out the real reason you’re unhappy and shows you how to find a new position in which you’ll thrive, whether in a different role, company, or new industry altogether.

Dr. Tessa West is Professor of Psychology at New York University, where she is a leading expert on the science of social relationships. Her academic research and writing for the media focuses on how to improve communication between employees, bosses, and hiring professionals across workplace settings.  She has over 100 academic publications and is a regular contributor to the Wall Street Journal. Her work has been covered by Scientific American, the New York Times, Financial Times, The Guardian, CNN, CNBC, ABC World News, TIME, Bloomberg, HBR, Fast Company, and the US Supreme Court. Her first book Jerks at Work published to rave reviews.

Get Dr. Tessa's book here: https://rb.gy/e1iwmg

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Welcome to an interview with golf coach, entrepreneur, and personal development enthusiast Eric Cogorno. In this episode, Eric shares the most effective tips and techniques that he uses to grow his business and followers.

Eric took his business from $80K to $1.5 million revenue a year -- in less than five years. He has grown an audience of 500K+ followers (and 3-5 million views every month) from zero.  All the while, he decreased his work time from 60 hours a week to 10-15 hours!

In 2017, Eric Cogorno took to YouTube the experience he gleaned from giving more than 20,000 in-person golf lessons.  His distinct style of clear language and simplified concepts have attracted close to 400,000 followers across his channels and many millions of view from all across the globe.  He’s on a mission to make world-class golf instruction available to everyone and, through the process, create the biggest and best online golf school in the world. 

Born and raised in the Lehigh Valley, PA, Eric was a scratch golfer by the age of 15. He golfed through high school and at Lehigh University.  He has been featured on Forbes.com and was voted as a Golf Digest Best in State Teacher. 

Eric is a golf teaching professional who took his business from $80K/year teaching one-on-one lessons by the hour to a multimillion dollar golf instruction brand utilizing these same skills (and strategies). In the process, he was able to also transform his entire lifestyle – from working on the lesson tee 7 full days a week, to having freedom to work when/where he chooses – splitting his time between Pennsylvania and Florida.

Learn more about Eric Cogorno Golf here: https://www.youtube.com/c/ericcogornogolf

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Welcome to an interview with the author of All Pride, No Ego: A Queer Executive's Journey to Living and Leading Authentically, Jim Fielding, where he delivers an inspirational leadership story told from the perspective of an out and proud LGBTQ+ executive. In the book, you’ll explore a call-to-action for authentic servant leadership that encourages people to own their truth and bring out the best in themselves and their communities.

Jim Fielding is a respected retail and media industry veteran whose expertise combines storytelling, product innovation, merchandising, and consumer experiences. Jim currently serves as a partner at Archer Gray, an independent media company, and president of its Co-Lab Division. Having led consumer products groups at the world’s largest media companies, including Disney, Dreamworks, and Twentieth Century Fox, Jim has built diverse cultures and visionary teams that excelled in competitive global markets. He served as president of Disney Stores Worldwide for four years, transforming its global consumer experience. He also served as CEO of Claire’s Stores, Inc., a leading jewelry and accessories retailer. 

Jim’s early experience spanned leading global retail companies, from The Gap to Lands’ End. He mastered all aspects of vertical specialty retail, including supply chain, product design, store operations, and visual merchandising. 

An active community leader and philanthropist, Jim serves on the board of directors for the Indiana University Foundation and was a founding member of the Dean’s Council for the Hamilton Lugar Global and International School. Jim is a founder of the Queer Philanthropy Circle, the nation’s premier fundraising and advocacy group for the queer community. He also participates in the Women’s Philanthropic Leadership Circle and the Black Philanthropy Circle.  Jim has served as a board member for GLSEN, Make-A-Wish International, and American Red Cross, as well as an executive-in-residence for IU Ventures and Indiana University’s Office of Diversity, Equity, and Inclusion. He has endowed several scholarships at IU to support overseas study, international internships, and advocacy leadership training.   

Jim lives in Atlanta with his partner, Joseph, and their dogs, Cricket and Olive. In the summers, you will find them in Leland and Northport, Michigan.

Get Jim’s book here: https://rb.gy/ax3aj

All Pride, No Ego: A Queer Executive's Journey to Living and Leading Authentically. Jim Fielding.

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Welcome to an interview with the author of Power to the Middle: Why Managers Hold the Keys to the Future of Work, Emily Field. In this book, McKinsey thought leaders Bill Schaninger, Bryan Hancock, and Emily Field call for a profound reimagining of managers and their roles. They explain how middle managers are uniquely positioned close to the ground but with a crucial connection to company strategy, enabling them to guide their organizations through periods of rapid and complex change, as well as to help shape the new world of work.

Emily Field is a partner in McKinsey's Seattle office. She helps organizations with distributed workforces deliver on their performance goals, with the role of the manager front and center. Emily holds a BA in government from Georgetown University.

Get Emily’s book here: https://rb.gy/q4qmv

Power to the Middle: Why Managers Hold the Keys to the Future of Work

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Welcome to an interview with the author of The Perfection Trap: Embracing the Power of Good Enough, Thomas Curran. In his book, Thomas calls for both introspection and broader, societal change. He shows what we can do as individuals to resist the modern-day pressure to be perfect, and in so doing, win for ourselves a more purposeful and contented life.

Thomas Curran is a professor of psychology at the London School of Economics and the author of a landmark study that the BBC hailed as “the first to compare perfectionism across generations.” His TED talk on perfectionism has received more than three million views. His research has been featured in media ranging from the Harvard Business Review to New Scientist to CNN and he has appeared on numerous television and radio programs. 

Get Thomas’ book here: https://rb.gy/6m35h 
The Perfection Trap: Embracing the Power of Good Enough, Thomas Curran.

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Welcome to an interview with the author of Building Trust: Exceptional Leadership in an Uncertain World, Darryl Stickel. In his book, Darryl outlines his groundbreaking Trust Unlimited blueprint for building trust. Stickel moves away from the traditional approach of influencing people’s willingness to trust—the con artist’s tactic—to employing one or more of ten levers, which leaders can “pull” to close the gap between how much they are trusted and how much they should be. This approach also makes them more trustable and increases trust where it is deficient.

Darryl Stickel is one of the world’s leading experts on trust with over twenty years of experience. His Ph.D. ¨Building Trust in Hostile Environments¨ from Duke University established him as a global leader for governments, businesses and NGOs on practical approaches to building trust. 

Darryl has worked for Mckinsey & Company in their Toronto office, as well as advised the Canadian Military on trust building in Afghanistan. He has served as faculty for the Luxembourg School of Business and the Center for Effective Organizations at the University of Southern California and recently completed his book Building Trust: Exceptional Leadership in an Uncertain World.

His contribution to the field of trust has been recognized by his nomination to the Top Thought Leaders on Trust by Trust Across America; Trust Around the World.

Get Darryl’s book here: https://rb.gy/3boas

Building Trust: Exceptional Leadership in an Uncertain World, Darryl Stickel

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Welcome to an interview with the author of Environmentally Sustainable Growth: A Pragmatic Approach, Steven Cohen. In this book, Steven explores the causes of environmental degradation and examines what sustainability looks like in practice and outlines realistic paths toward a renewable resource–based economy, demonstrating that, in many respects, the shift to sustainability is already underway. Steven describes a range of public policy and infrastructure initiatives that can encourage cleaner production in the private sector and consumption in everyday life. 

Steven Cohen is senior vice dean of the School of Professional Studies and professor of the practice of public affairs in the School of International and Public Affairs at Columbia University. He is also the director of the Earth Institute’s Research Program on Sustainability Policy and Management as well as two other master’s programs in environmental sustainability. Cohen previously worked for the EPA and currently serves on the board of directors of the Willdan Group. He is the author of Sustainability Management, Understanding Environmental Policy, and The Sustainable City.

Get Steven’s book here: 
Environmentally Sustainable Growth: A Pragmatic Approach. Steven Cohen: https://rb.gy/gew25

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Welcome to an interview with the author of Paradoxical Leadership: How to Make Complexity an Advantage, Ivo Brughmans. Paradoxical Leadership reveals how to transform divisive dilemmas into creative solutions and paralyzing polarization into a constructive dialogue.

Ivo Brughmans studied philosophy, international politics, and business management. He worked for twenty-five years for a global management consulting firm, supporting organizations in redesigning and transforming their business. Ivo is fascinated by paradoxes and the challenge of bringing together opposite approaches. Connecting opposite poles has been a common thread throughout his own life and work: as a philosopher working with practical business challenges, as a rationalist relying on his intuition, and as a workaholic enjoying doing simply nothing at all.

Ivo has written several books on this theme, developing a “both/ and” perspective as a radical alternative to our current way of living, managing, governing, and coaching. He has a deep conviction that this perspective helps create more sustainable solutions to the challenges of the twenty-first century, providing the fundamentals for a fulfilled and balanced life, for better-performing and more innovative organizations, and for a better world.

Ivo lives in Antwerp, Belgium. He gives keynotes, leads workshops and training programs on paradoxical leadership, and works with public and private organizations throughout Europe and around the globe. For more information check https://paradoxical-leadership.com.

Get Ivo’s book here: https://rb.gy/322nl

Paradoxical Leadership: How to Make Complexity an Advantage. Ivo Brughmans 

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Welcome to an interview with the author of Madison Avenue Makeover: The Transformation of Huge and the Redefinition of the Ad Agency Business, Michael Farmer. He also wrote the award-winning Madison Avenue Manslaughter, an inside view of fee-cutting clients, profit-hungry owners, and declining ad agencies (Third Edition, 2019).

In this episode, Michael speaks about the time he worked for McKinsey, Bain, and BCG, and the differences between the three consulting firms. He also shared his advice for those aspiring to build their consulting firm and discussed the technique that helped him write his first book, Madison Avenue Manslaughter. Finally, Michael shared his experience of helping in the Transformation of a Creative Ad Agency (Huge).

Michael Farmer is Chairman and CEO of Farmer & Company LLC, a strategy consulting firm for advertisers and agencies. He also serves as Professor of Branding and Integrated Communications at The City College of New York (CCNY). He has an MBA from Harvard Business School and was previously a Director of Bain & Company.

Connect with Michael here: https://www.farmerandco.com/

Get Michael's book here: https://www.amazon.com/Madison-Avenue-Makeover-transformation-redefinition/dp/1911687646

Madison Avenue Makeover: The Transformation of Huge and the Redefinition of the Ad Agency Business. Michael Farmer.

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Welcome to an interview with the author of REWIRED: The McKinsey Guide to Outcompeting in the Age of Digital and AI, Kate Smaje. The book REWIRED delivers a road-tested, how-to manual that Mckinsey consultants use to help companies build the capabilities to outcompete in the age of digital and AI. It reveals the learnings from large companies around the globe for succeeding at the six core elements of a digital transformation—strategy, talent, operating model, technology, data, and adoption and scaling capabilities. 

Kate Smaje is a senior partner in McKinsey’s London office. She co-leads the McKinsey Digital practice globally and is a member of McKinsey’s Shareholders Council, the firm’s board of directors. She works with senior executives to deploy the power of data, digital culture and capabilities, and modernized core technology. She also has firsthand experience as a chief technology officer across core technology, digital product management and innovation, and cybersecurity work. In addition to her work with McKinsey, Kate is a trustee of Tommy’s, the children’s charity.

Get Kate’s book here: https://rb.gy/cs72z

REWIRED: The McKinsey Guide to Outcompeting in the Age of Digital and AI. Eric Lamarre, Kate Smaje, Rodney Zemmel.

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For this episode, let's revisit a Case Interview & Management Consulting classic where we speak about learning cases through listening and watching. When learning cases, it is far more effective to watch a person on Skype or in person. The problem with merely practicing over the phone or another verbal format is that you cannot observe crucial mannerisms or allow your practice partner to observe you. The only time practicing verbally makes sense is when you have a very experienced person working with you and they can infer things about your performance based on their experience. We advice most clients to practice in person should the opportunity present itself.

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For this episode, let's revisit a Case Interview & Management Consulting classic where we explain why neatness and writing style is so important. It is really surprising how little care candidates take in writing in an appealing way, considering that is all the interviewer can see for the 30-45 minute case. Neat writing will not get you an offer, but it can be an annoying distraction both to you and the interviewer.

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Welcome to an interview with the author of Intentionality: A Groundbreaking Guide to Breath, Consciousness, and Radical Self-Transformation, Finnian Kelly. In this book, Finnian Kelly shares his step-by-step process for manifesting Intentionality into success. Through combining both scientific and spiritual principles, Finnian leads you through the five key intentions, including actionable steps and targeted breathing exercises you can incorporate into your everyday life.

Finnian Kelly is the founder of Intentionality Inc., a sought-after speaker and high-performance coach, and a master breathwork facilitator. He helps world-changing leaders implement his Intentionality® methodology to find new levels of fulfillment and growth in their creative endeavors, relationships, and overall well-being. As a successful entrepreneur and a retired officer in the Australian military, Finnian has been dubbed "the Business Mystic'' because of his unique ability to awaken consciousness in business and inspire CEOs and leadership teams to have a more expansive human experience.

Get Finnian’s book here: https://www.intentionality.com/

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For this episode, let's revisit a Case Interview & Management Consulting classic where we speak about mathematical precision.

As counter-intuitive as this sounds, mathematical precision in cases hurts most candidates. Many candidates focus heavily on being mathematically correct because it is far easier to see if your answer of $230MM is the same as the prescribed answer of $250MM. It is human nature to focus on what can be easily measured versus focusing on what should be measured. Candidates tend to confuse mathematical precision with being analytic. They are not the same and candidates should focus on being analytic, as explained in this podcast.

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For this episode, let's revisit a Case Interview & Management Consulting classic where we speak about communication skills. If you read forums worldwide everyone is obsessed with cracking the case. Yet, most people cannot communicate like a consultant. We hope by reading this post, candidates spend an equal, if not more, time focusing on their communication skills as well. If you cannot speak like a consultant, you cannot be a consultant.

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For this episode, let's revisit a Case Interview & Management Consulting classic where we speak about case details. Candidates are typically surprised to hear they have been declined for not providing sufficient details in a case interview. It usually surprises them since they believe they have provided more than enough case information detail. The difference comes down to how consulting firms define "detail". They are looking for facts and the relationships between issues, while candidates tend to speak in broader terms and are not very good at identifying and explaining the linkages between issues.

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For this episode, let's revisit a Case Interview & Management Consulting classic where we speak about the so-what rule for FIT and writing. When thinking through a possible FIT / PEI or cover letter response, most candidates settle on the first idea that comes to mind. Future edits of this idea do not alter the idea, but merely rearrange the wording. That is a bad idea. We use the so-what rule when testing candidates. For their responses we constantly ask "so-what" until the candidate arrives at the core reason for their decision / answer. That core reason is what we want candidates to use.

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For this episode, let's revisit a Case Interview & Management Consulting classic where we speak about case solutions. Candidates sometimes prefer to be cautious and offer a solution earlier rather than waiting to fully flesh out the drivers and key issues in a case. The problem with this approach is that if you offer a solution before identifying the problem, it raises concerns to the interviewer about your thinking processes - how can you offer a solution before identifying the problem? This podcast describes this issue in much more detail.

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Welcome to an interview with the author of The Datapreneurs: The Promise of AI and the Creators Building Our Future, Bob Muglia. In this book, Bob helps us understand how innovation in data and information technology has led us to AI—and how this technology must shape our future. 

Bob Muglia is a data technology investor and business executive, former CEO of Snowflake, and past president of Microsoft's Server and Tools Division. As a leader, Bob focuses on how innovation and ethical values can merge to shape the data economy's future in the era of AI. He serves as a board director for emerging companies which seek to maximize the power of data to help solve some of the world's most challenging problems. 

The Datapreneurs: The Promise of AI and the Creators Building Our Future. Bob Muglia and Steve Hamm. https://www.amazon.com/Datapreneurs-Promise-Creators-Building-Future/dp/1510778411

Connect with Bob Muglia:
Website: https://www.thedatapreneurs.com/
Twitter: https://twitter.com/bob_muglia?lang=en
LinkedIn: https://www.linkedin.com/in/bob-muglia-714ba592/

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Welcome to an interview with the author of Bold Move: A 3-Step Plan to Transform Anxiety into Power. Bold Move is Dr. Luana Marques’ unique, tried and tested method to get you out of your rut and give you the courage to create a more confident and meaningful life. Dr. Luana pinpoints the anxiety at the root of avoidance and shows you how to overcome it and achieve your goals.

Dr. Luana Marques is an Associate Professor of Psychiatry at Harvard Medical School (HMS) and the Director of Community Psychiatry Program for Research in Implementation & Dissemination of Evidence-Based Treatments at Massachusetts General Hospital (MGH). Dr. Marques is a national and international expert in Cognitive Behavioral Therapies (CBTs) and a leader in increasing access to scientifically rigorous mental health practices. Her decades of clinical and research experience implementing evidence-based practices encompass all types of roles and settings, from front-line staff to CEOs, diverse communities to organizations, both in the US and globally. Dr. Marques is the Former President of the Anxiety and Depression Association of America (ADAA).

Connect with her online at drluana.com or follow her on Twitter at @DrLuanaMarques

Get Luana’s book here:

Bold Move: A 3-Step Plan to Transform Anxiety into Power. Dr. Luana Marques:
https://www.amazon.com/Bold-Move-3-Step-Transform-Anxiety-ebook/dp/B0BFX423SN?ref_=ast_author_dp

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Welcome to an interview with the Chairman of the BCG Henderson Institute, BCG’s think tank for new ideas in management and strategy. Martin has authored numerous books, including Your Strategy Needs a Strategy and The Imagination Machine, a handbook about how to systematically harness imagination to generate new ideas and transform businesses.

Get Martin's book here: 

The Imagination Machine: How to Spark New Ideas and Create Your Company's Future. Martin Reeves and Jack Fuller: https://www.amazon.com/Imagination-Machine-Create-Companys-Future/dp/1647820863

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Welcome to an interview with the author of Inside the Competitor's Mindset, John Horn, where he shares proven techniques to help businesses think like the competition and understand why they act the way they do. Inside the Competitor’s Mindset presents a systematic approach to competitive intelligence that starts with three frameworks to get inside the competitor’s mindset, predict their reactions to your moves, and assess whether the competition is getting ready for a spontaneous move of their own. 

John Horn is a professor of practice in economics at the Olin Business School at Washington University in St. Louis. He teaches MBA students microeconomics, macroeconomics, and global business.

John was a Senior Expert in the Strategy Practice of McKinsey & Company for 9 years, working with clients on competitive strategy, war gaming workshops, and corporate and business unit strategy across a variety of industries and geographies. He helped over 100 clients with war game workshops and developed a set of simulation exercises to help companies understand the challenges of reallocating resources. He continues to consult through his LLC: Gateway Competitive Insights.

John has published nine papers in the McKinsey Quarterly and three in the Harvard Business Review, mostly on the application of behavioral economics and competitive insight to business strategy. John has a PhD in economics from Harvard University, where he also received a Masters degree in economics.

Get John’s book here:

Inside the Competitor's Mindset: How to Predict Their Next Move and Position Yourself for Success. John Horn https://rb.gy/ahn1x

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Welcome to an interview with Ryan McAnnally-Linz, coauthor of Life Worth Living: A Guide to What Matters Most. This book provides readers with jumping-off points, road maps, and habits of reflection for figuring out where their lives hold meaning and where things need to change. The book draws from major world religions and from impressively truthful and courageous figures such as Jesus, Muhammad, the Buddha, Aristotle, Socrates, Martin Luther King, Jr., the Dalai Lama, Ida B. Wells, James Baldwin, Mary Wollstonecraft, Confucius, and Nietzsche, to name a few. The authors’ goal is for readers to define and create a flourishing life, and answer one of life’s most pressing questions: how are we to live?

Ryan McAnnally-Linz is the associate director of the Yale Center for Faith & Culture. He is a coauthor with Volf of The Home of God and Public Faith in Action (Brazos), a 2016 Publishers Weekly Best Book in religion, and has written for The Washington Post’s Acts of Faith, Sojourners, and The Christian Century.

Get Ryan’s book here:

Life Worth Living: A Guide to What Matters Most. Miroslav Volf, Matthew Croasmun, Ryan McAnnally-Linz. https://www.amazon.com/Life-Worth-Living-Guide-Matters-ebook/dp/B0B5CZ6YM3/ref=sr_1_1?crid=1C3TO2I7SIO5M&keywords=life+worth+living&qid=1681712806&s=digital-text&sprefix=life+worth+livin%2Cdigital-text%2C311&sr=1-1

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Welcome to an interview with the author of Survive, Reset, Thrive: Leading Breakthrough Growth Strategy in Volatile Times, Dr. Rebecca Homkes.

How would you stabilize your business to withstand and grow through market shocks, reset your strategy to take account of new realities and thrive through uncertainty?

Survive, Reset, Thrive is a playbook for leaders derived from the author's first-hand experience working with executive teams across industries from software, technology, retail, fashion, and construction through to manufacturing. Drawing from over a decade of rich real-world experience, the author illustrates how to navigate the most complex strategic situations with a simple, executable approach.

Rebecca Homkes is a high-growth strategy specialist and CEO and executive advisor. She is a Lecturer at  The London Business School, Faculty at Duke Corporate Executive Education, Advisor and Faculty at the Boston Consulting Group focused on AI and Climate and Sustainability, and a former fellow at the London School of Economics Centre for Economic Performance. A global keynote speaker and recognized thought leader, she is also the global Faculty Director of the Active Learning Program with the Young Presidents Organization (YPO), leads several fintech accelerators, and serves on the boards of many high-growth companies. She earned her doctorate at the London School of Economics as a Marshall Scholar and is now based in Miami, the Bay Area, and London, UK.

Get Rebecca’s book here: https://rb.gy/aq85ee

Survive, Reset, Thrive: Leading Breakthrough Growth Strategy in Volatile Times

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Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach

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For this episode, let's revisit a Case Interview & Management Consulting classic where we speak about how to treat your case partner.

Your case practice partner is the most important ally you have as you prepare. The problem is that most people completely squander this advantage. They tend to be unclear about their level of preparation and commitment they are willing to make. Many arrive late to practice sessions, prepare poorly and fail to keep track of their partners performance. When a practice partners breaks contact, you are left in the position of having to transfer all that important insight about yourself to a new practice partner and that is just inefficient even if it could be done. This podcast discusses ways to manage the problem.

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Welcome to an interview with Sandeep Chennakeshu, the author of Your Company Is Your Castle: Proven Methods for Building a Resilient Business, where he describes how to assess and systematically build a company’s business model, financial health, strategy, culture, products, sales channels, execution, and stakeholder confidence to make the company formidable. Your Company Is Your Castle equips you with critical insights and principles to build strong businesses and in turn build yourself into a strong leader.

Sandeep Chennakeshu is a lifelong student and aspiring teacher whose heart is in technology and mind is in business. He earned a postgraduate diploma in industrial management from the Indian Institute of Science and a PhD in electrical engineering from Southern Methodist University. He then entered the electronics industry and led the development and launches of technology that billions use every day via cell phones, laptops, wearables, satellites, medical equipment, and cars. He is a Fellow of IEEE and a named inventor on 180 patents.

After two decades in corporate roles as CTO of Ericsson Mobile Phones and Sony Ericsson, president of Ericsson Mobile Platforms, SVP at Freescale, president of BlackBerry Technology Solutions, and EVP of AMD, Sandeep returned to consulting and the start-up world. He is currently COO at Uhnder Inc., a pioneer in digital-imaging radar, and sits on the advisory boards of exciting tech start-ups.

Managing operations in fourteen different countries over the span of his career gave Sandeep a deep appreciation for global businesses. Along this rich cultural journey, he led the transformation of three underperforming businesses using the principles outlined in his new book.

Sandeep lives and works in Austin, Texas and plans to spend the next chapter of his life sharing his learnings through writing and mentoring.

Get Sandeep’s book here:

Your Company Is Your Castle: Proven Methods for Building a Resilient Business. Sandeep Chennakeshu. https://www.amazon.com/Your-Company-Castle-Building-Resilient/dp/1957616040

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For this episode, let's revisit a Case Interview & Management Consulting classic where we speak about productivity.

In brainstorming the interviewer is looking for your approach to define an objective function, understand the direct drivers of the function, prioritize the drivers and explain how to manipulate them. There is only one definition for productivity and that is formally used in all studies. Productivity is the total value of outputs over the total cost to deliver those outputs. Other definitions are derivations which assess narrow areas only. A candidate will struggle to understand operations cases unless they understand the concept of productivity.

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For this episode, let's revisit a Case Interview & Management Consulting classic where we speak about BCG and McKinsey approaches.

Merging the BCG and McKinsey approach, elegantly. This is a simple discussion on how to merge both approaches so you do not need to worry about learning different techniques. One caveat, as explained in latter podcasts is to assume there is just a simple BCG and simple McKinsey style. It is dangerous to make this assumption. About 50% to 60% of McKinsey cases cannot be solved with any framework at all. Most McKinsey cases require an hypotheses upfront, but not all, and they almost all interviewer led. It is crucial to understand the different ways a case can be done and listen carefully to the interviewer to figure out which is best for you.

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For this episode, let's revisit a Case Interview & Management Consulting classic where we speak about career rotation vs. progression.

Candidates always want to show improvement on their resumes in the months leading up to their applications. For those working in industry or rival consulting firms, showing leadership and career development is crucial. This podcast explains that career rotation, a lateral move at the same pay grade, is rarely a good idea unless it takes you to a part of the business where you can show leadership in solving a major problem. Career progression, a promotion to a new pay grade, always looks good on a resume because it demonstrates you are mastering your functional domain. It is better to stay in a role and achieve results than rotating for a better title.

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For this episode, let's revisit a Case Interview & Management Consulting classic where we speak about the three core technical concepts around cases.

We always teach clients estimation technique first, followed by brainstorming technique and finally full case technique. There is a simple reason for this, which is explained in this podcast. Estimations tend to be, but not always, a brainstorm with very few or just one branch. A brainstorm is therefore an estimation equation with multiple branches. A full case structure is a very large brainstorm with mini-brainstorms at each new branch. We want candidates to see this evolution so they can understand how crucial brainstorming is to the entire case interview approach.

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For this episode, let's revisit a Case Interview & Management Consulting classic where we speak about leadership versus teamwork answers.

If you are thinking through responses to leadership and teamwork questions, the starting point should be knowing the differences between both. At its core, to McKinsey especially, leadership is about influencing a group people to undertake and complete an initiative of importance. Yet, a better definition is that as the leader you tend to be the primary beneficiary of what is happening since you get the credit. As a great team member, you do much of the work but you do not get the great. Ensure your teamwork and leadership stories cover this crucial distinction.

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Welcome to an interview with Rishi Dave, a partner in Bain’s Commercial Excellence practice with deep expertise in B2B marketing and digital marketing.

In this episode, Rishi explains the concept of a “Day 1 List” in B2B sales and marketing and the three things that will get a supplier or seller on the list. Rishi also discussed what a “sales play” is, how to build it, institutionalize the knowledge within the company, and get the sales team to adopt the sales play to fulfill their potential and increase their productivity and sales.

Rishi Dave partners with CMOs and management teams to drive marketing transformations and build modern marketing capabilities. He serves as an expert on the implementation of Bain’s B2B Marketing Diagnostic and Sales Play System.

Rishi has held global CMO roles at public technology and cloud companies, including Dun & Bradstreet, Vonage, and MongoDB. Prior to these roles, he served as the global head of digital marketing for Dell’s B2B businesses. Rishi started his career at Bain & Company.

As a marketing executive, Rishi has built world-class marketing organizations and capabilities that have driven top-line growth leveraging the right marketing technology, data, analytics and content strategy. Rishi has driven major brand and messaging transformations, reimagined digital customer experiences, and built and scaled go-to market models.

Rishi earned an MBA in Marketing from The Wharton School at the University of Pennsylvania as well as a BS in Chemical Engineering and an AB in Economics with Honors from Stanford University. 

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Welcome to an interview with Gaia Bernstein, a Law Professor, Director of the Institute for Privacy Protection and Co-Director of the Gibbons Institute for Law Science and Technology at the Seton Hall University School of Law. She writes, teaches and lectures in the intersection of law, technology, health and privacy. Gaia is also the mother of three children who grew up in a world of smartphones, iPads and social networks.

Her forthcoming book: Unwired: Gaining Control Over Addictive Technologies shatters the illusion that we can control how much time we spend on our screens by resorting to self-help measures. Unwired shifts the responsibility for a solution from users to the technology industry, which designs its products to addict. The book draws out the legal action that can pressure the technology industry to re-design its products to reduce technology overuse.

Gaia has academic degrees in both law and psychology. Her research combines findings from psychology, sociology, science and technology studies with law and policy. Gaia’s research has been featured extensively by the media including the New York Times, Forbes, ABC News and Psychology Today.

Gaia has spearheaded the development of the Seton Hall University School of Law Institute for Privacy Protection’s Student-Parent Outreach Program. The nationally acclaimed Outreach Program addresses over-use of screens by focusing on developing a healthy online-offline balance and the impact on privacy and online reputation. It was featured by the Washington Post, CBS Morning News and Common-Sense Media.

Gaia delivers lectures to parents and general audiences about the harms of excessive screen time, the effectiveness of self-help measures, and the options for technology re-design through social and legal action.

Get Gaia’s book here:

Unwired: Gaining Control Over Addictive Technologies. Gaia Bernstein

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Welcome to an interview with the author of How to Listen, Oscar Trimboli.

Effective communication is not all about eloquent speaking. The key sits on the ability to listen and how you react and respond to what you hear. As Oscar said in the episode, “The difference between hearing and listening is action”.

In this episode, we discuss what good listening and communication is. We also highlighted the impact of good listening in your career, organization, and personal life.

Oscar Trimboli is on a quest to create 100 million Deep Listeners in the world. He is an author, host of the Apple Award winning podcast—Deep Listening and a sought-after keynote speaker. He is passionate about using the gift of listening to bring positive change in homes, workplaces and the world.

Through his work with chairs, boards of directors and executive teams in local, regional and global organizations, Oscar has experienced first-hand the transformational impact leaders and organizations can have when they listen beyond the words.

He consults with organisations including Cisco, Google, HSBC, News Corp, PayPal, Qantas, TripAdvisor helping executives and their teams listen to what’s unsaid by the customers and employees.

Oscar lives in Sydney with his wife Jennie, where he helps first-time runners and ocean swimmers conquer their fears and contributes to the cure for cancer as part of Can Too, a cancer research charity.

Get Oscar’s book here:

How to Listen: Discover the Hidden Key to Better Communication. Oscar Trimboli

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Welcome to an interview with the author of Crossing the Desert: The Power of Embracing Life's Difficult Journeys, Payam Zamani. 

In this episode, Payam shares the most important lessons he learned from building a record-breaking billion-dollar IPO called AutoWeb, and how it fell apart. He took those early lessons and created his current company, One Planet Group, with the “people-first” culture he wanted all along for AutoWeb. As a result, One Planet Group’s success has allowed Payam to reacquire AutoWeb and bring it back to profitability.

In Payam’s book, Crossing the Desert, readers take an intimate look at how the paths we choose, the values we embrace, and the systems we decide to participate in (or not) can make or break us, not only financially, but spiritually. Payam’s story is a timely reminder that enduring and embracing life’s most difficult journeys can lead us to a brighter future—not only for ourselves, but for the people around us, and even the world.

Payam Zamani is an entrepreneur, investor, and the founder of One Planet Group, a closely held private equity firm that owns a suite of online technology and media businesses.

Born in Iran, Zamani was forced to flee at the age of 16 due to his religious beliefs as a Baha’i. He was offered asylum in the United States in 1988, settling in the San Francisco Bay Area. Upon graduation from the University of California, Davis, he and his brother founded AutoWeb, one of the first online car marketplaces, which they took public in 1999. 

Since then, he has built and currently owns multiple technology and media businesses, has invested in more than 50 companies, and is striving to redefine capitalism in an attempt to elevate business to serve humanity. He has been named the “Best CEO for Diversity,” is the recipient of Tahirih Justice Center’s Hope Award, and received an Award of Distinction from UC Davis in 2018. Zamani and his wife, Gouya, have two daughters, Sophia and Ella.

Get Crossing the Desert here: https://rb.gy/pio8ht

Here are some free gifts for you:

Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach

McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf

Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

For this episode, let's revisit a Case Interview & Management Consulting classic where we speak about our practice styles.

Over the course of the case interview training program, it becomes very important for us to change our coaching style. First, candidates become used to solving cases in just this one style and we need to ensure they can adapt to any style. Second, candidates become adept at reading the "tell" in the coach/mentor so they know when they, the candidate, is making a mistake etc. By changing our coaching style and introducing mentors, we can easily avoid this problem and ensure candidates are becoming stronger at cases versus merely stronger at doing cases with the one coach. Ensure you are also practicing with partners who have different styles.

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Welcome to an interview with the co-author of The Burnout Challenge, Michael P. Leiter, Ph.D.

Burnout is one of the major contributors driving people to leave their job. It results from unsuccessfully managed workplace stress and is a combination of exhaustion, psychological distancing, and a low sense of accomplishment. So how do we address burnout and who is responsible for managing this issue?

In this episode, we discuss the factors contributing to employee burnout and what leaders and managers can do to understand, protect, and manage their employees to alleviate the distress from the elements that result in burnout.

“Some people are looking for something from that job that it's not providing, that there is a mismatch.” —Michael P. Leiter, Ph.D.

Michael P. Leiter, Ph.D., is an organizational psychologist interested in the relationships of people with their work. He has been a professor of Industrial and Organisational Psychology at Deakin University in the Faculty of Health and Canada Research Chair in Occupational Health at Acadia University.

Michael lives in Nova Scotia where he writes and consults with workplaces on preventing burnout while improving respect among people. 

Get Michael’s new book here:

The Burnout Challenge: Managing People’s Relationships with Their Jobs. Christina Maslach and Michael P. Leiter

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Welcome to an episode with Christina Maslach, PhD, a professor of psychology (Emerita) and a researcher at the Healthy Workplaces Center at the University of California, Berkeley. 

In this episode, we discuss the causes of burnout and the factors contributing to it, and how leaders and organizations can address this issue to provide a sustainable and healthy working environment for their employees. 

Christina Maslach, PhD, received her BA from Harvard and her PhD from Stanford. She is best known as the pioneering researcher on job burnout, producing the standard assessment tool (the Maslach Burnout Inventory, MBI), books, and journal articles. She has received numerous awards for her work, including both academic (the 2020 award for scientific writing from the National Academy of Sciences) and public (named in 2021 as one of the top 100 people transforming business, by Business Insider).

In addition, she is an award-winning teacher and was Professor of the Year in 1997. As an administrator, she was Vice Provost for Undergraduate Education and Instructional Technology, and the Chair of the faculty Academic Senate (twice) at UC-Berkeley. She was the president of the Western Psychological Association when it celebrated its 100th anniversary in 2020. She is now interviewing women faculty who arrived at Berkeley in the 1970s, after the historic low point for women in the 1960s.

Get Christina’s new book here:

The Burnout Challenge: Managing People’s Relationships with Their Jobs. Christina Maslach and Michael P. Leiter

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For this episode, let's revisit a Case Interview & Management Consulting classic where we discuss why candidates fail profit cases.

Most candidates would tackle a McKinsey profitability case by presenting a revenue-cost framework and offer options to lower costs and increase revenue. The reality is that such a framework and explanation shows a deep misunderstanding of business and business strategy. In this podcast, we present the correct way to understand profitability cases which require candidates to understand the growth and cost of growth needs of shareholders. This logic never fails to impress interviewers.

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For this episode, let's revisit a Case Interview & Management Consulting classic where we provide a simple set of priority areas that a novice aspiring consultant should focus upon in the building up to the MBA full-time September interviews. It ties together themes from existing podcasts but presents them in the format of a case interview preparation roadmap.

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Welcome to an episode with a Senior Partner and the global leader in the Tech and Telecommunication practice at McKinsey and Company, Venkat Atluri.

In this episode, we defined the emerging ecosystem economy and how most successful companies navigate and thrive in this new world. 

Venkat Atluri is a thought leader at McKinsey, a prolific author, and a sought-after speaker at industry events. He collaborates with top executives, boards, and investors to create value through end-to-end performance transformation, programmatic M&A, and new business building from scale-up to IPOs. He is keenly focused on the future of technology, with special emphasis on the cross-sector opportunities at the intersection of new technologies and emerging business models. He serves clients in the high-tech, media and telecommunications, advanced industries, and consumer sectors. He has a passion for advising venture capital and private equity investors.

Venkat is a leading expert on vast and emerging opportunities created by the network connectivity of devices, systems, platforms, and people that are powered by software and hardware. He draws on this expertise to guide clients through the design and deployment of network and ecosystem-based businesses across sectors.

He has held many leadership positions throughout his tenure at the firm. He co-founded and led McKinsey’s IoT (Internet of Things) Practice. He also created a group that aims to incubate new analytic and digital assets, develop innovative client offerings, and build alliances and partnerships with innovators. He previously spearheaded digital, analytics, and tech-enabled transformations for clients in advanced industries, and also led the firm’s global efforts in the Technology, Media & Telecommunications Practice to help clients fast-track and sustain transformational impact through leadership alignment, execution support, capability-building, and leadership development via a distinctive set of assets and exceptional digital-learning programs.

Prior to joining McKinsey, Venkat held global operating leadership roles overseeing large businesses and functions, with a focus on product development, management, and deployment.

Outside of McKinsey, Venkat serves on the board of 1871, a world-leading not-for-profit start-up incubator. He is the current chairman of the board and a founding member of Current Water, a not-for-profit that seeks sustainable solutions to water challenges through innovation and collaboration for developing and deploying the tools, practices, and technologies to promote sustainable blue economy growth.

Get Venkat’s new book here:

The Ecosystem Economy: How to Lead in the New Age of Sectors Without Borders. Venkat Atluri and Miklós Dietz

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For this episode, we interviewed the coauthor of Monster: A Tough Love Letter on Taming the Machines that Rule our Jobs, Lives, and Future, Ben Pring.

Who is responsible for regulating and overseeing technology and online platforms? Is it the government? The ITs and developers? Or maybe…the users?

In this episode, we deliberated the significance of technology in human lives and the negative consequences brought by irresponsible and abusive use of technology.

Ben Pring is a widely acknowledged IT futurist and thought leader with a storied track record working with the biggest and fastest-growing IT vendors and with the most demanding and sophisticated IT buyers.

Get Ben’s book here:

Monster: A Tough Love Letter On Taming the Machines that Rule our Jobs, Lives, and Future. Ben Pring and Paul Roehrig.

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For this episode, let's revisit a Case Interview & Management Consulting classic where we discuss how to capture and use feedback correctly.

Candidates good through a lot of trouble finding practice partners and reaching out to current and former consultants. We do, however, find that despite all of this effort, they tend to be very weak at the manner in which they capture valuable lessons. There is far too little planning and it is largely a trial and error process. They reach out to 10 people hoping that at least 3 will provide great feedback and possibly 7 will provide some feedback. We find the best candidates have a list of items that they want assessed in the practice session and this rolling list is continuously being updated after every session.

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For this episode, let's revisit a Case Interview & Management Consulting classic where we discuss four classic math mistakes in cases.

Candidates mess up calculations for 4 primary reasons: missing units, complicated equations, weak visual layout and poor technique. Notice that we ignore speed and arithmetic. There is a reason for that and it is discussed in the podcast. The most surprising one of the lot is missing units. We have trained PhDs who graduated first in their schools and many tend to drop units thereby producing meaningless answers. These are all simple mistakes but the impact is substantial.

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For this episode, we interviewed the author of Wanting: The Power of Mimetic Desire in Everyday Life, Luke Burgis.

Why do we want what we want? This topic is rarely presented in conversations, business meetings, or political agendas, but it has a comprehensive impact on our lives and shapes our societies. This episode explores the psychology behind human desires, role modeling, competition, and the awareness of intentional wanting.

Luke Burgis has founded and led multiple companies. He’s currently entrepreneur-in-residence and director of programs at the Ciocca Center for Principled Entrepreneurship at the Catholic University of America, where he also teaches business and develops new education initiatives. He's also the founder and director of Fourth Wall Ventures, an incubator for people and companies that contribute to the formation of a healthy human ecology. He graduated from NYU Stern School of Business and later from a pontifical university in Rome, where he studied theology. He lives in Washington, D.C., with his wife, Claire.

Get Luke’s book here:

Wanting: The Power of Mimetic Desire in Everyday Life, Luke Burgis.

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Welcome to an interview with the author of May Contain Lies: How Stories, Statistics, and Studies Exploit Our Biases―And What We Can Do about It, Alex Edmans. In this book, renowned economist Alex Edmans teaches us how to separate fact from fiction. Using colorful examples, he highlights the biases that cause us to mistake statements for facts, facts for data, data for evidence, and evidence for proof.

Alex Edmans is Professor of Finance at London Business School and an expert in the use and misuse of data and evidence. He has given the TED talk What to Trust in a Post-Truth World with 2 million views, spoken at the World Economic Forum in Davos, and testified in the UK Parliament.

Alex served as Managing Editor of the Review of Finance, the leading academic finance journal in Europe. He has written for the Wall Street Journal, Financial Times, and Harvard Business Review, and been interviewed by Bloomberg, BBC, CNBC, CNN, ESPN, Fox, ITV, NPR, Reuters, Sky News, and Sky Sports. He was previously a tenured professor at Wharton and an investment banker at Morgan Stanley.

Alex’s first book, Grow the Pie: How Great Companies Deliver Both Purpose and Profit, was featured in the Financial Times Best Business Books of 2020 and has been translated into nine languages. Alex was named Professor of the Year by Poets & Quants in 2021 and won 25 teaching awards at LBS and Wharton. Alex has a BA from Oxford and a PhD from MIT as a Fulbright Scholar, and is a Fellow of the Academy of Social Sciences.

Get May Contain Lies here: https://maycontainlies.com/

Learn more about Alex Edmans here: https://alexedmans.com/

Here are some free gifts for you: 

Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach

McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf

Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

For this episode, we interviewed Jenn Lim, the CEO of Delivering Happiness, also known as DH.

In this episode, Jenn speaks about her journey of discovering and understanding the meaning of happiness and purpose. What is the source of genuine happiness and how does it impact your work and career?

Delivering Happiness, also known as DH is a company that Jenn Lim and Tony Hsieh, the late CEO of Zappos.com, cofounded to create happier company cultures for a more profitable and sustainable approach to business. DH started as a book and evolved into a business consultancy and global movement that has impacted and inspired over 400 companies around the world.

Jenn’s mission is something both simple and profound: to teach businesses how to cultivate cultures that generate profit, sustain all people at every level of the organization with humanity, and share how we can make an impact by being true to our authentic selves. In 2017, Jenn was selected to be on the Global Happiness Council of Work and Wellbeing with the charter to scale the impact she's made in even more sustainable ways. In 2020, DH was on Inc. 5000’s list of fastest-growing companies.

Get Jen’s book here:

Beyond Happiness: How Authentic Leaders Prioritize Purpose and People for Growth and Impact. Jenn Lim

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For this episode, we interviewed the author of Sales Management That Works: How to Sell in a World that Never Stops Changing, Frank Cespedes.

How do you manage sales in a world that never stops changing? In this episode, Frank shares valuable insights to equip sales professionals and business leaders in managing sales within their organization and how to better improve and develop themselves while managing constant change.

Frank Cespedes is a sales expert and Senior Lecturer at Harvard Business School. He runs a business, has served on the boards of corporations and start-ups, and has consulted to companies around the world. He is the author of articles in Harvard Business Review, California Management Review, Organization Science, The Wall Street Journal, and other publications as well as 6 books, including Aligning Strategy and Sales, which was cited as "the best sales book of the year" (Strategy+Business), "a must read" (Gartner), and "perhaps the best sales book ever" (Forbes).

Get Frank’s book here:

Sales Management That Works: How to Sell in a World that Never Stops Changing. Frank Cespedes.

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For this episode, we interview the coauthor of The Power of Trust, Sandra Sucher. In this book, Sandra Sucher and Shalene Gupta examine the economic impact of trust and the science behind it and conclusively prove that trust is built from the inside out. Trust emerges from a company being the “real deal”: creating products and services that work, having good intentions, treating people fairly, and taking responsibility for all the impacts an organization creates, whether intended or not.

Sandra Sucher is a professor of management practice at Harvard Business School and studies trust and moral leadership. She’s authored 110 business cases, technical notes, video interviews, teaching notes, and three books.

Sucher is on the Edelman Trust Institute advisory board and has collaborated with Deloitte on TrustIQ™, a proprietary tool that measures key elements of trust in major corporations and public sector organizations.

Sucher was a business executive for 20 years before joining Harvard. As a senior executive at Fidelity Investments, she measured customer loyalty, redesigned back-office operations, and improved the quality of service. In retailing, she co-authored the proposal to expand Filene’s Basement from a single-unit business to a national chain. She has served on corporate and nonprofit boards and as the Better Business Bureau chair.

Get Sandra’s book here:

The Power of Trust: How Companies Build It, Lose It, Regain It. Sandra J. Sucher and Shalene Gupta

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