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Fixing The Flaws In Clinical Research w/ Faro Health Founder & CEO, Scott Chetham
Clinical trials are the backbone of medical progress, but they've become increasingly complex, costly, and slow. Can technology smooth the process without compromising rigor?
Scott Chetham, Founder and CEO of Faro Health and former clinical operations leader at Verily, explains why outdated processes bog down research and how Faro’s digital trial platform is making studies faster, more efficient, and more patient-friendly. By transforming static documents into connected, intelligent systems, Faro helps sponsors and regulators streamline design, reduce amendments, and improve trial outcomes.
🎙️⚕️ABOUT SCOTT CHETHAM Committed, strongly clinical and technical research executive with proven experience in developing innovative solutions to complex medical problems.
Experience spanning private startups, hospitals, university research labs, venture capital and patient advocacy groups.
Established strength in forging partnerships between leading academic medical centers, community clinics, advocacy groups and government organizations to solve complex clinical syndromes.
Strong technical skills in large complex data sets, electromagnetics and human disease.
🎙️⚕️ABOUT HEALTH BIZ PODCAST HealthBiz is a CareTalk podcast that delivers in-depth interviews on healthcare business, technology, and policy with entrepreneurs and CEOs. Host David E. Williams — president of the healthcare strategy consulting boutique Health Business Group — is also a board member, investor in private healthcare companies, and author of the Health Business Blog. Known for his strategic insights and sharp humor, David offers a refreshing break from the usual healthcare industry BS.
Access to mental health care remains out of reach for millions, especially in rural communities. In this episode of Caretalk, John Driscoll speaks with Dr. Tom Milam, Chief Medical Officer of Iris Telehealth, about breaking down barriers through telehealth, tackling stigma, and the promise of technology and AI in expanding timely, compassionate mental health support.
🎙️⚕️ABOUT DR. TOM MILAM Dr. Tom Milam manages our team of clinicians and guides them in telemedicine and industry best practices. He received his undergraduate degree from WVU in Anthropology, graduating summa cum laude, and received his M.D. from the University of Virginia. His residency training in psychiatry took place at Duke and UVA. Dr. Milam has served in a leadership role throughout his psychiatric career and spearheaded the telepsychiatry initiative at his previous hospital. Dr. Milam is also an ordained Episcopalian priest and got his Master of Divinity Degree from Yale. He is a fan of various sports and traveling with his wife and four children. In his free time, he enjoys DIY projects, “honey-do” lists, and driving his convertible sports car.
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
Patients today are flooded with health information. Much of it inaccurate or misleading At the same time, trust in healthcare providers and institutions has eroded. So how can patient education cut through the noise and actually help?
Dr. Joseph Feuerstein, integrative medicine physician and Chief Health Advisor to Caravan Wellness, explains how to identify trustworthy sources, why empathy is essential in care, and how clinicians can build lasting relationships with patients. He shares strategies for finding credible wellness and medical guidance, and why reputable institutions and vetted content are key to better health outcomes.
🎙️⚕️ABOUT DR. JOSEPH Joseph Feuerstein, MD, is a board certified family medicine physician who specializes in integrative medicine. He provides comprehensive care for his patients, including access to alternative therapies such as nutrition therapy, acupuncture, and hypnosis.
Dr. Feuerstein completed his medical education in London before serving for four years in the Israeli navy. In 2004, he began his residency training in family medicine at Stamford Hospital. He then completed fellowship training in Integrative Medicine at University of Arizona. He has also completed training in acupuncture, hypnosis, and homeopathy. He is both a licensed medical doctor and licensed homeopathic physician in the state of Connecticut.
Dr. Feuerstein uses safe, clinically tested complementary therapies to care for a wide range of health problems, including pain and anxiety. He strives to help people use dietary approaches and lifestyle changes to improve their long-term health.
Dr. Feuerstein participates in research to help advance the field of integrative medicine, and discover new ways to treat health conditions without the use of prescription medication. His research has been published in numerous journals and presented at conferences across the country.
Dr. Joseph Feuerstein now serves as integrative medicine physician and Chief Health Advisor to Caravan Wellness.
🎙️⚕️ABOUT HEALTH BIZ PODCAST HealthBiz is a CareTalk podcast that delivers in-depth interviews on healthcare business, technology, and policy with entrepreneurs and CEOs. Host David E. Williams — president of the healthcare strategy consulting boutique Health Business Group — is also a board member, investor in private healthcare companies, and author of the Health Business Blog. Known for his strategic insights and sharp humor, David offers a refreshing break from the usual healthcare industry BS.
Substance use disorder affects millions, yet less than 10% receive treatment. In this episode of CareTalk, John Driscoll speaks with Dr. Yusuf Sherwani, CEO and Co-Founder of Pelago, about a new approach to addiction care. They explore how Pelago is using virtual treatment, data, and value-based care to break down barriers like stigma, access, and cost—reshaping how we treat one of healthcare’s most persistent challenges.
🎙️⚕️ABOUT DR. YUSUF SHERWANI Yusuf is the Co-Founder and CEO at Pelago, the leading digital clinic for substance use management. He is a Londoner living in New York City.
He likes to back hungry, foolish and humble founders. Occasionally angel investing in category defining companies, with a healthcare bias, including: Curebase, Healthie, Levels, firsthand, Mytos, Finni Health, Anterior, Replit, Safi, Mercury, Sequence and others.
Previously he bootstrapped two startups (1 modest exit, 1 failed). He was born and brought up in London, UK and studied Medicine (MD) and Management (BSc) at Imperial College London. In 2019, he was named one of Fast Company’s Most Creative Business People and Forbes’ 30 Under 30 entrepreneurs.
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
The future of cancer treatment is on the horizon, but can we afford it, regulate it, and deliver it at scale?
In this episode of the HealthBiz Podcast, Dr. Jason Bock, Co-founder and CEO of CTMC, discusses the progress of CAR T cell therapy, the challenges of scaling manufacturing for personalized treatments, and how new payment and policy models can support broader access. He shares inspiring patient success stories, insights into the future of solid tumor therapies, and CTMC’s mission to bring advanced therapies to more patients, faster.
🎙️⚕️ABOUT DR. JASON BOCK Dr. Jason Brock is the Co-Founder and CEO of CTMC. Jason has over twenty years of research and leadership experience in pharmaceuticals and biotech creating new divisions and companies from the ground up. He sits on several scientific advisory boards. He has a BS in Biology and PhD in Molecular and Cellular Physiology.
🎙️⚕️ABOUT HEALTH BIZ PODCAST HealthBiz is a CareTalk podcast that delivers in-depth interviews on healthcare business, technology, and policy with entrepreneurs and CEOs. Host David E. Williams — president of the healthcare strategy consulting boutique Health Business Group — is also a board member, investor in private healthcare companies, and author of the Health Business Blog. Known for his strategic insights and sharp humor, David offers a refreshing break from the usual healthcare industry BS.
Photos of President Trump's bruised hands prompted a rare public medical update, but what really happens behind closed doors when a President's Health is at stake?
Dr. Jeffrey Kuhlman, former physician to President Obama and Chief Quality and Safety Officer at AdventHealth, joins hosts John Driscoll and David Williams to explore the tension between patient privacy and public trust, the need for cognitive testing in aging leaders, and how principles of presidential medicine can improve care for everyone.
🎙️⚕️ABOUT DR. JEFFREY KUHLMAN
Dr. Jeffrey Kuhlman is Senior Vice President and Chief Quality and Safety Officer for AdventHealth. Before joining AdventHealth, he served for 30 years as a Navy Physician, spending 16 years with the President and the White House as Physician to the President, Director of the White House Medical Unit, White House Physician, and Senior Flight Surgeon for Marine One. Dr. Kuhlman is triple board-certified in Aerospace, Family, and Occupational Medicine. He is board-certified in medical management, was awarded a certificate in traveler’s health, and holds credentials as a Certified Professional in Patient Safety and a Certified Physician Executive.
🎙️⚕️ABOUT CARETALK
CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
Generative AI is transforming the way clinicians interact with technology. In this episode, Dr. Holly Urban, VP of Business Development at Wolters Kluwer, joins John Driscoll to discuss how AI, ambient listening tools, and trusted medical content like UpToDate are improving clinical workflows, easing documentation burdens, and making healthcare delivery more precise, efficient, and human-centered.
🎙️⚕️ABOUT DR. HOLLY URBAN After practicing as a primary care pediatrician, Dr. Urban worked for several EHR technology and evidence-based content companies, and has served in healthcare IT leadership roles for over fifteen years. With this experience, she brings unique insight into how evidence and workflow can optimally merge to benefit clinical users and healthcare teams. Her experience with both provider and payer customers allows her to holistically understand the healthcare ecosystem with all the complicated drivers that influence how care is provided.
Dr. Urban believes generative AI holds a tremendous opportunity to improve healthcare for customers, through improved clinician efficiency and patient contextualized clinical decision support. However, clinical GenAI needs to be built on trust, both in terms of data consumed by the AI model and by clinical validation of the output.
Dr. Urban also holds a BA from Stanford University, an MD from the University of Colorado School of Medicine, and an MBA from Regis University. Before joining Wolters Kluwer Health, she served as CMIO at Oracle Cerner, Director of Product Management at MCG Health, and VP of Product Management at McKesson Horizon Clinicals.
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
The One Big Beautiful Bill is now the law of the land. Signed on July 4, it’s being sold as a patriotic triumph of commonsense and fiscal sanity. But it cuts Medicaid dramatically, throws millions of people off of coverage, and erects a thicket of bureaucratic hassles for those who remain.
In this episode of CareTalk, John Driscoll and David Williams break down the sweeping healthcare implications of OBBB, from deep Medicaid cuts and strict eligibility rules to potential fallout for rural hospitals. While marketed as a win for personal responsibility and fiscal sanity, the hosts unpack how the law may actually drive up the deficit and leave vulnerable populations out in the cold.
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
When people talk about clinical trials, they usually think of drugs, but what about the tools that deliver, diagnose, and detect? Medical device Innovation often flies under the radar despite being essential to modern care.
In this episode of the HealthBiz Podcast, Jason Monteleone, CEO of Avania, discusses how his firm helps medtech, diagnostics, and digital health companies navigate clinical trials and regulatory hurdles.
🎙️⚕️JASON MONTELEONE Having spent over 25 years in the CRO, medical device, and life sciences sectors, Jason Monteleone brings impressive experience in driving innovation, collaboration, and excellence to his role as the president and CEO of Avania. He has served as CEO and CFO at major organizations like Clinipace and Theorem Clinical Research, and he founded clinical research consultancy Pivotal Financial Consulting. Monteleone is also a board member and audit chair for the Drug Information Association (DIA). He earned a Bachelor of Science degree in business administration from Millersville University and a Master of Business Administration degree from Temple University.
🎙️⚕️ABOUT HEALTH BIZ PODCAST HealthBiz is a CareTalk podcast that delivers in-depth interviews on healthcare business, technology, and policy with entrepreneurs and CEOs. Host David E. Williams — president of the healthcare strategy consulting boutique Health Business Group — is also a board member, investor in private healthcare companies, and author of the Health Business Blog. Known for his strategic insights and sharp humor, David offers a refreshing break from the usual healthcare industry BS.
The U.S. pays more for prescription drugs than any other country. President Trump says it’s time to change that—with a bold plan to tie American drug prices to those paid in Europe and beyond.
In this episode of CareTalk: Healthcare. Unfiltered., hosts John Driscoll and David E. Williams debate whether Trump’s so-called Most Favored Nation policy will actually cut drug prices or just cause chaos.
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
AI promises to revolutionize clinical trials and reshape regulatory oversight. But is the pharma industry ready? And can the FDA keep pace with the technology?
In this episode of the HealthBiz Podcast, host David Williams is joined by Tom Doyle, Chief Technology Officer of Medidata, to discuss the promises and potential pitfalls of AI in clinical trials.
🎙️⚕️ABOUT TOM DOYLE Tom Doyle heads product development at Medidata, a leader in clinical research technology and a life sciences arm of Dassault Systèmes. In this role, Tom leads Medidata’s work in developing industry-leading solutions for patients, sites, sponsors, and CROs, improving and accelerating the design, execution, and oversight of clinical trials – essential in bringing new and novel treatments for patients.
Tom joined Medidata in 2019, bringing 20 years of global experience in medtech and data science. Before coming to Medidata, Tom held leadership roles at Janssen and at Boehringer Ingelheim, championing technology to drive new experiences and better insights. He’s passionate about the power of innovation to transform clinical research towards better outcomes and better experiences for patients.
Tom has a BMath in computer science from the University of Waterloo in Ontario, Canada.
🎙️⚕️ABOUT HEALTH BIZ PODCAST HealthBiz is a CareTalk podcast that delivers in-depth interviews on healthcare business, technology, and policy with entrepreneurs and CEOs. Host David E. Williams — president of the healthcare strategy consulting boutique Health Business Group — is also a board member, investor in private healthcare companies, and author of the Health Business Blog. Known for his strategic insights and sharp humor, David offers a refreshing break from the usual healthcare industry BS.
As viral diseases both new and old ravage countries across the world, does the growing distrust of physicians, and the healthcare industry at large, have a more profound effect on treatment than most realize?
In this episode of CareTalk, Dr. Tyler Evans (CEO & Co-Founder, Wellness and Equity Alliance) joins hosts, John Driscoll and David E. Williams, to discuss the issue of healthcare inequality facing marginalized people groups across the globe, the impact a grassroots connection to a local community can have on the distribution of life-saving medicines, and the struggle to win back trust in a sea of conflicting ideology.
🎙️⚕️ABOUT DR. TYLER EVANS Tyler B. Evans, MD, MS, MPH, AAHIVS, DTM&H, FIDSA is a physician, academic, humanitarian, and author whose life’s work centers on advancing health equity for the world’s most vulnerable populations. He currently serves as CEO and Co-Founder of the Wellness Equity Alliance (WEA), a national network committed to transforming public health systems through community-based, equity-driven models.
Dr. Evans brings decades of clinical, executive, and global health leadership experience. He previously served as CEO/CMO of Curative Medical Associates, where he helped oversee the administration of more than 2 million COVID-19 vaccine doses across 10 states with a strong emphasis on equity.
On August 5, 2025, Dr. Evans will release his debut book, Poverty, Pandemics, and Politics: A Physician’s Reckoning with Injustice in Global Health—a powerful exploration of systemic inequity, moral courage, and the future of public health from the frontlines of crisis response.
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
Jim Wallace, former CEO of DecisionRx and Author of "Precision Medicine: AI and the Science of Personalized Healthcare," joins CareTalk to expose the massive issue of medication misfires and how pharmacogenomics can help fix it.
From his time at SpaceX to leading innovation in personalized medicine, Jim explains why your DNA holds the key to safer, more effective care—and why you might not want to wait for your doctor or insurer to catch up.
🎙️⚕️ABOUT JIM WALLACE Strategist and executive operating at the intersection of science, technology, and health. Proven track record leading private equity–backed companies and advising investors, providers, and policymakers on the shift from volume-based to personalized care.
Author of Precision Medicine: AI and the Science of Personalized Healthcare (Wiley), a roadmap for transforming medicine through wearable tech, genomics, Big Data, and AI. The book offers a practical vision for replacing one-size-fits-all medicine with scalable, individualized healthcare.
Senior researcher at Harvard Business School, with an MBA from Harvard and a Doctor of Business Administration from the University of South Florida. Board member and frequent speaker at national healthcare forums, with a focus on bridging cutting-edge science and real-world implementation.
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
Employers struggle with rising healthcare costs, and their usual approach is to work with a bevy of vendors, including insurers, provider networks, point solution providers, and HR supply chain vendors. But these vendors are awfully hard to optimize and costs seem to keep on climbing.
In this episode of the HealthBiz Podcast, David Neikrug, CEO of Optimatum Solutions, joins host, David E. Williams, to explain how poor vendor management fuels rising employer healthcare costs and what to do about it.
🎙️⚕️ABOUT DAVID NEIKRUG David M. Neikrug is a leading authority in the application of vendor management to the Human Resources supply chain, which encompasses applications, programs and vendors that deliver employer-sponsored healthcare, retirement, HR systems and M&A transitional services. With over 30 years of experience, David brings an extensive expertise and comprehensive understanding of the HR challenges facing today’s employers and serves as an advocate on his clients’ behalf to ensure vendors are accountable, transparent and deliver on their guarantees.
David is the Founder and Chief Executive Officer of Optimatum Solutions LLC, a vendor management firm focused exclusively on the HR Supply Chain. David founded Optimatum in 2007 to fill a gap in the vendor management marketplace. His approach centers on improving client/vendor relationships through forensic analysis, vendor relationship optimization and ongoing management.
🎙️⚕️ABOUT HEALTHBIZ PODCAST HealthBiz is a CareTalk podcast that delivers in-depth interviews on healthcare business, technology, and policy with entrepreneurs and CEOs. Host David E. Williams — president of the healthcare strategy consulting boutique Health Business Group — is also a board member, investor in private healthcare companies, and author of the Health Business Blog. Known for his strategic insights and sharp humor, David offers a refreshing break from the usual healthcare industry BS.
What if better care starts with more trust and understanding?
In this episode of CareTalk, Violet CEO Gaurang Choksi joins John Driscoll to explore why care can’t be one-size-fits-all and what happens when providers actually understand the identities and experiences of the people they treat.
Drawing from his journey as a gay immigrant and early leader at Oscar Health, Gaurang shares how culturally competent care leads to stronger relationships and better outcomes for the patients who’ve long felt unseen.
🎙️⚕️ABOUT GAURANG CHOKSI Gaurang is the Founder & CEO of Violet - a platform dedicated to helping the healthcare industry connect underserved communities to culturally competent care, by building a new standard for identifying cultural competencies within providers. Violet's proprietary system for benchmarking cultural competence uses a variety of disparate data about each partner provider (e.g. training history, professional experiences, identities, etc.) to identify and showcase culturally competent providers. Prior to building Violet, Gaurang spent 4 years building insurance and technical products at Oscar health, a health insurance startup build from the ground up. He is also queer and an immigrant, with a passion for making healthcare more inclusive for the medicaid population.
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
The FDA is charging ahead with generative AI, claiming it can cut scientific review times from days to minutes. But is this innovation or recklessness?
In this episode of CareTalk, David Williams and John Driscoll debate whether the FDA’s rapid deployment of AI is a smart move or a potentially dangerous shortcut.
Stream our episode with FDA leader, Dr. Marty Makary, here.
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
Entrepreneurs are addressing problems in US healthcare like access to primary care, but they need mentors and investors to scale up and make a real impact. Private equity has some bad connotations, especially in healthcare delivery. Why is that and what are investors doing to prove their worth?
Ariez Dustoor, Partner at NB Group Investors, joins us to talk about what thoughtful, long-term health care investing actually looks like—from scaling prevention-first primary care to avoiding the pitfalls that have plagued bigger players.
🎙️⚕️ABOUT ARIEZ DUSTOOR Ariez is an experienced investor, entrepreneur, and advisor. Prior to NB Group, he was a member of the investment team at Audax Group, the Corporate Development team at Yahoo!, a Co-Founder of Scout Finance (sold to a strategic acquirer in 2017), and started his career as a consultant to Fortune 500 companies at McKinsey & Company.
As a Co-Founder at Scout Finance, an enterprise software company focused on the financial industry, Ariez helped lead product development, sales, and fundraising. At Audax Group, a leading middle market private equity fund, Ariez evaluated new investments and worked closely with portfolio companies, including a large business media and data company, and a physical security services provider. At Yahoo!, Ariez was heavily involved in new investments and acquisitions globally in the Mobile and Online services spaces. At McKinsey, Ariez worked with Fortune 500 CEOs in a variety of industries on growth strategy and operational imrovement in the US and abroad.
Ariez is a graduate of the University of Michigan, where he was elected Phi Beta Kappa. He lives in Miami with his wife and two kids.
🎙️⚕️ABOUT HEALTHBIZ PODCAST HealthBiz is a CareTalk podcast that delivers in-depth interviews on healthcare business, technology, and policy with entrepreneurs and CEOs. Host David E. Williams — president of the healthcare strategy consulting boutique Health Business Group — is also a board member, investor in private healthcare companies, and author of the Health Business Blog. Known for his strategic insights and sharp humor, David offers a refreshing break from the usual healthcare industry BS.
Health coaching is often overlooked in healthcare, but could it be the key to improving behavior change, supporting chronic care, and filling gaps left by clinical shortages?
In this episode of CareTalk: Healthcare. Unfiltered., Eugene Borukhovich, COO & Co-Founder of YourCoach, joins John Driscoll to discuss why coaching is gaining traction, how YourCoach is helping scale it, and why embracing health coaches could be critical to building a stronger, more sustainable healthcare system.
🎙️⚕️ABOUT EUGENE BORUKHOVICH Eugene is a serial intra and entrepreneur, executive, venture builder, speaker & board advisor with a focus in digital health. Eugene is a Co-Founder & COO at YourCoach Health and founder of Initium Impact Ventures. Prior to YourCoach, Eugene served as a Global Head of Digital Health at Bayer. He has also co-founded and sold a doctor rating startup and a consulting company. Eugene enjoys running, writing, traveling and spending time with his family.
🎙️⚕️ABOUT YOURCOACH HEALTH YourCoach is the only operating system for behavior change, powered by a technology-augmented army of health and wellness coaches and a full practice management platform for the rapidly growing gig-economy.
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
Medicaid spending is almost certain to get cut significantly under the emerging Congressional reconciliation bill. But what is Medicaid anyway and what will happen if spending drops?
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
Chronic pain affects more Americans than cancer, heart disease, and diabetes combined, yet it remains one of the most misunderstood and poorly managed health conditions.
In this episode of the CareTalk Podcast, John Driscoll sits down with Jennie Shulkin, Founder of Override Health, to discuss how her personal experience with chronic pain led to building a virtual, team-based care model that can revolutionize pain management as we know it.
🎙️⚕️ABOUT JENNIE SHULKIN Override Health Founder, Jennie Shulkin, was a nationally ranked tennis and squash player and a student at the University of Pennsylvania when she suffered two head injuries within a year-and-a-half of each other. Soon after, she developed a complex chronic pain syndrome affecting multiple parts of her body.
As best she could, Jennie continued living her life – pushing through Harvard Law School and building a career in law. All the while, she carried the burden of the agonizing, time-consuming, expensive, and both physically and emotionally painful journey of seeking pain relief. When each medication, intervention, and various other treatments failed, the treating providers shrugged, sent her away, and often told her she was "out of options." Adding to the frustration, many of the doctors, physical therapists, and psychologists Jennie consulted treated her chronic pain no differently from acute pain and were therefore ineffective. Additionally, most had little interest in or time to communicate with other providers working with Jennie. The result was fragmented care, inconsistent messaging, and contradicting plans of action.
Jennie wanted a better way. Joining forces with her father, she began creating a solution that she and others in pain needed but did not exist elsewhere: a comprehensive, team-based approach to care that is implemented by providers who really understand chronic pain. Jennie lives with pain every day. But she has learned to stop cure-seeking – to stop putting life on hold until a pill, procedure, or doctor brings about the magic fix – and has found more effective ways to interact with the pain and build a fulfilling life.
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
GLP-1 meds are a game changer, but on their own, they may just bankrupt insurers without doing a whole lot to improve health. Can we build a better system for weight management that's clinically sound cost effective and scalable?
In this episode of the HealthBiz Podcast, we’re joined by Elina Onitskansky, Founder & CEO of Ilant Health. Elina explains why the current approach to obesity care is broken and how Ilant Health is making treatment more accessible by making it affordable, available, and accepted through value-based care.
🎙️⚕️ABOUT ELINA ONITSKANSKY: Elina Onitskansky is the Founder and CEO of Ilant Health, dedicated to enhancing access, affordability, and equity in healthcare. Prior to founding Ilant, Elina was the Chief Growth Officer at Health at Home, SVP & Head of Strategy at Molina Healthcare, and an Associate Partner at Co-head of the Commercial Service Line at McKinsey.
🎙️⚕️ABOUT HEALTHBIZ PODCAST HealthBiz is a CareTalk podcast that delivers in-depth interviews on healthcare business, technology, and policy with entrepreneurs and CEOs. Host David E. Williams — president of the healthcare strategy consulting boutique Health Business Group — is also a board member, investor in private healthcare companies, and author of the Health Business Blog. Known for his strategic insights and sharp humor, David offers a refreshing break from the usual healthcare industry BS.
In this episode of the HealthBiz Podcast, host David Williams sits down with Terry Myerson, CEO and co-founder of Truveta, to explore how aggregated electronic medical record (EMR) data can drive groundbreaking insights in clinical research, drug development, and healthcare innovation.
Terry shares his journey from mechanical engineering to tech entrepreneurship, his years at Microsoft, and how Truveta is using data to improve patient outcomes and save lives.
🎙️⚕️ABOUT TERRY MYERSON Terry Myerson is CEO and co-founder of Truveta, a leader in EHR data and analytics, led by a growing health system collective that together provide more than 18% of all daily clinical care in the US. Truveta is trusted by more than 50 leading healthcare and life science customers to study safety and effectiveness, improve patient care, and train medical AI. Across these leading organizations, Truveta connects data, people, and ideas to pursue the mission of Saving Lives with Data.
Terry previously enjoyed a 21-year career at Microsoft, leading the development of Windows, Xbox, and the early days of Office 365. As Executive Vice President, serving on the Senior Leadership Team, Terry played a pivotal role in developing the strategy for Microsoft alongside CEO Satya Nadella. Terry excelled at managing large teams at scale, tackling complex software challenges, and driving growth in partnership with a global ecosystem.
After leaving Microsoft in 2018, Terry joined the Madrona Venture Group and the Carlyle Group as an advisor to their investment teams and portfolio companies. He enjoys learning about new technology, particularly at the intersection of data, AI, healthcare, and life sciences.
An entrepreneur at heart, prior to Microsoft Terry cofounded Intersé, one of the earliest internet companies, which Microsoft acquired in 1997.
Terry is a graduate of Duke University and a current member of the Duke Engineering Board of Visitors.
🎙️⚕️ABOUT HEALTHBIZ PODCAST HealthBiz is a CareTalk podcast that delivers in-depth interviews on healthcare business, technology, and policy with entrepreneurs and CEOs. Host David E. Williams — president of the healthcare strategy consulting boutique Health Business Group — is also a board member, investor in private healthcare companies, and author of the Health Business Blog. Known for his strategic insights and sharp humor, David offers a refreshing break from the usual healthcare industry BS.
Measles is making a comeback, and with it comes a heated debate on vaccine mandates, public health, and personal freedom.
In this episode of CareTalk, Michael F. Cannon (Director of Health Policy Studies, Cato Institute) joins hosts, David E. Williams and John Driscoll, to debate the challenges of balancing individual rights with public safety, why vaccine mandates can backfire, and how misinformation fuels the controversy.
🎙️⚕️ABOUT CARETALK: HEALTHCARE. UNFILTERED. CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
🎙️⚕️MICHAEL F. CANNON Michael F. Cannon is the Cato Institute’s director of health policy studies. His scholarship spans public health; regulation of clinicians, medical facilities, pharmaceuticals, and medical devices; employer-sponsored and other private health insurance; Medicare; Medicaid; CHIP; the Veterans Health Administration; medical malpractice litigation; administrative law; international health systems; political philosophy; and more. Cannon is “an influential health‐care wonk” (Washington Post) and “the most famous libertarian health care scholar” (Washington Examiner). Washingtonian magazine named Cannon one of Washington, DC’s Most Influential People in 2021, 2022, 2023, and 2024.
Is smarter decision support the key to unlocking value-based success?
In this episode of the HealthBiz Podcast, Thaddeus Fulford-Jones, CEO of Radial, joins host David Williams to explore how Radial’s AI-powered decision support software merges cutting-edge data science with clinical best practices to enhance patient outcomes, reduce costs, and optimize value-based provider operations.
Thaddeus Fulford-Jones' book recommendation: Reservations for Nine by Dr. George Beauregard
🎙️⚕️ABOUT HEALTHBIZ PODCAST HealthBiz is a CareTalk podcast that delivers in-depth interviews on healthcare business, technology, and policy with entrepreneurs and CEOs. Host David E. Williams — president of the healthcare strategy consulting boutique Health Business Group — is also a board member, investor in private healthcare companies, and author of the Health Business Blog. Known for his strategic insights and sharp humor, David offers a refreshing break from the usual healthcare industry BS.
🎙️⚕️ABOUT THADDEUS FULFORD-JONES Thaddeus Fulford-Jones is the Co-Founder & CEO of Radial (www.radialcare.com), a healthtech company leveraging AI and machine learning to improve patient outcomes and financial performance in value-based care. Radial develops next-generation decision support tools that help organizations target the right members with the right interventions at the right time. Previously, Thaddeus was the Co-Founder and CEO of Locately, a location analytics firm that pioneered mobile-based consumer insights. He holds a PhD from MIT, where his research focused on complex systems and modeling. Throughout his career, he has been passionate about applying technology to solve critical challenges in healthcare and beyond.
In this episode of CareTalk, John Driscoll sits down with Oron Afek, CEO of Vim, to discuss how Vim is transforming healthcare by creating a smarter, more connected ecosystem for doctors and patients.
Oron shares his entrepreneurial journey, from his early days in the Israeli military to building a healthcare platform that integrates seamlessly with electronic health records (EHRs) to improve clinical decision-making.
Learn how Vim’s technology is helping doctors make better decisions at the point of care, streamlining workflows, and driving better patient outcomes, all while empowering developers to build innovative healthcare solutions.
🎙️⚕️ABOUT CARETALK: HEALTHCARE. UNFILTERED. CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
🎙️⚕️ABOUT ORON AFEK Oron is both the Chief Executive Officer of Vim and the company's visionary. Oron's dynamic leadership shapes Vim's corporate strategy, which is defined by bold innovation balanced with strategic focus. Oron pushes boundaries and helps the company innovate where no one else can. He ensures that the company - and all its partners - are aligned on a shared purpose to revolutionize healthcare and lower the complexity for providers to participate in value-based care. Before his remarkable journey in healthcare, Oron honed his skills serving in a special forces unit of the Israel Defense Forces, embodying a spirit of determination and fearlessness. Drawing from his diverse background, he founded and spearheaded the business development for four groundbreaking companies across telecommunications, gaming, real estate, and education.
🎙️⚕️ABOUT VIM Vim seamlessly integrates essential data, insights, and applications into existing EHR workflows, enabling healthcare providers to work more efficiently, enhance patient outcomes, and optimize operations.
AI, behavioral science and digital communications are transforming how patients interact with the healthcare system. But are they actually improving outcomes or just adding noise and costs?
In this episode of the Health Biz Podcast, host David Williams speaks with Robert Farrell, CEO of mPulse, about how AI-driven personalization is transforming patient engagement. They discuss how conversational AI, behavioral science, and predictive analytics are helping healthcare organizations improve outcomes, boost health literacy, and engage patients more effectively.
🎙️⚕️ABOUT HEALTHBIZ PODCAST Healthbiz is a CareTalk podcast that delivers in-depth interviews on healthcare business, technology, and policy with entrepreneurs and CEOs. Host David E. Williams—president of the healthcare strategy consulting boutique Health Business Group is also a board member, investor in private healthcare companies, and author of the Health Business Blog. Known for his strategic insights and sharp humor, David offers a refreshing break from the usual healthcare industry BS.
🎙️⚕️ ABOUT ROBERT FARRELL Bob Farrell is a 4-time CEO with a proven track record of building high growth, profitable software and technology-enabled service companies backed by private equity and public markets. Bob currently serves as an outside Member on the Board of Directors at Worldwide Express, Recycle Track Systems, Transportation Impact, Meal Ticket, and Tenstreet.
🎙️⚕️ ABOUT mPULSE mPulse combines predictive analytics and advanced digital experience technology to deliver business efficiencies and more equitable health outcomes at scale. That’s why 400+ healthcare organizations trust them to orchestrate personalized health journeys for their populations.
Whole-person care is the gold standard for treating elderly patients by delivering care where they need it when they need it, but traditional healthcare models make it tough to scale.
Can value-based care and home-based medicine change that?
In this episode of CareTalk, host John Driscoll speaks with Jeffrey Kang, CEO of WellBe, to explore the challenges and opportunities of geriatric care, the evolution of Medicare risk adjustment, and why integrating whole-person care into value-based models is key to keeping vulnerable patients healthier.
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
🎙️⚕️ABOUT JEFFERY KANG Dr. Jeffrey Kang, the founder of WellBe, was inspired by his personal experience caring for his mother during her battle with cancer. As both a physician and a son, he witnessed firsthand the importance of having a trusted medical guide to help navigate complex treatments and decisions. This experience led him to create WellBe, a service dedicated to providing personalized, compassionate care whenever and wherever patients need it. Under Dr. Kang’s leadership, WellBe is driven by the belief that everyone deserves access to a trusted doctor who understands their needs, supports them through every step of their health journey, and ensures they receive the best possible care.
🎙️⚕️ABOUT WELLBE WellBe Senior Medical is transforming healthcare by delivering expert medical and mental health services directly to patients' homes, ensuring compassionate, personalized care at low or no cost. Collaborating with existing healthcare providers, WellBe's dedicated team offers in-home medical care, 24/7 provider access through a nurse hotline, and mental health support via telehealth and home visits. Currently serving patients across 10 states, WellBe continues to expand its reach, partnering with health plans nationwide to keep individuals healthy and comfortable in their own homes.
Value-based care is a great concept, providers get paid to keep patients healthy rather than just for treating them when they’re sick.
But it’s not easy, and the results don’t always meet the potential.
Can technology and AI help?
In this episode of the HealthBiz Podcast, host David E. Williams speaks with Jay Ackerman, CEO of Reveleer on how AI can automate time-consuming tasks, streamline fragmented workflows, and consolidate critical risk adjustment to improve value-based care.
🎙️⚕️ABOUT HEALTHBIZ PODCAST Healthbiz is a CareTalk podcast that delivers in-depth interviews on healthcare business, technology, and policy with entrepreneurs and CEOs. Host David E. Williams—president of the healthcare strategy consulting boutique Health Business Group —is also a board member, investor in private healthcare companies, and author of the Health Business Blog. Known for his strategic insights and sharp humor, David offers a refreshing break from the usual healthcare industry BS.
🎙️⚕️ ABOUT JAY ACKERMAN Jay is the President and CEO of Reveleer, leading the company’s growth and innovation in clinical data collection and analytics for health plans and providers. He focuses on scaling operations, driving business expansion, and advancing product innovation to enhance healthcare outcomes.
With over 25 years of experience in software and services, Jay has held leadership roles at major organizations. He was Chief Revenue Officer at Guidance Software, led global sales and customer success at ServiceSource, and served as President and CEO of WNS North America. Throughout his career, he has successfully driven growth, expanded markets, and strengthened customer relationships.
🎙️⚕️ ABOUT REVELEER Reveleer is a leading healthcare technology company specializing in AI-driven solutions for clinical data collection, risk adjustment, and quality improvement. Designed for health plans and providers, Reveleer’s platform streamlines medical record retrieval, coding, and analytics to enhance compliance, optimize reimbursements, and improve patient outcomes. By leveraging advanced automation and machine learning, Reveleer empowers organizations to efficiently manage healthcare data while reducing administrative burdens.
With a commitment to innovation and accuracy, Reveleer helps healthcare organizations navigate the complexities of value-based care. Its comprehensive SaaS platform delivers actionable insights, ensuring payers and providers can make data-driven decisions with confidence.
Interoperability has long been a buzzword in healthcare
In an ideal world, our healthcare system would exchange timely, high-quality data to empower patients, improve clinical quality, and keep costs under control.
How close are we to making this a reality?
In this episode of the HealthBiz Podcast, host David E Williams talks with Dr. Donald Rucker, Chief Strategy Officer at 1upHealth, about how their health data management platform is transforming the way healthcare organizations access, share, and leverage patient data to improve outcomes, enhance efficiency, and drive more personalized care.
TOPICS (0:25) Introduction (0:52) How Dr. Donald Rucker Got Into Healthcare (2:54) Rucker's Educational Path and Career (11:14) What Does 1upHealth Do? (21:13) Why Are CMS APIs So Important? (25:15) How Do APIs Affect Prior Authorization? (31:37) Book Recommendations from Dr. Donald Rucker
🎙️⚕️ABOUT HEALTHBIZ PODCAST Healthbiz is a CareTalk podcast that delivers in-depth interviews on healthcare business, technology, and policy with entrepreneurs and CEOs. Host David E. Williams — president of the healthcare strategy consulting boutique Health Business Group — is also a board member, investor in private healthcare companies, and author of the Health Business Blog. Known for his strategic insights and sharp humor, David offers a refreshing break from the usual healthcare industry BS.
🎙️⚕️ ABOUT DR. DONALD RUCKER Dr. Donald Rucker is the Chief Strategy Officer at 1upHealth and a nationally recognized leader in health IT. As National Coordinator of Health IT at HHS from 2017 to 2021, he led the development of the ONC’s 21st Century Cures Act Interoperability Rule, which standardized FHIR APIs and advanced patient access to electronic health data by enforcing the ban on information blocking.
A board-certified physician with experience at Kaiser Permanente, Beth Israel Deaconess, and the University of Pennsylvania, Dr. Rucker has made significant contributions to clinical informatics. He co-developed the first Microsoft Windows-based electronic medical record and designed a computerized physician order entry module that won the 2003 HIMSS Nicholas Davies Award. He holds degrees from Harvard, the University of Pennsylvania, and Stanford.
🎙️⚕️ ABOUT 1UPHEALTH 1upHealth is revolutionizing healthcare data interoperability by enabling seamless access, exchange, and analytics through modern FHIR-based technology. Founded with a mission to bridge the gap between payers, providers, and app developers, 1upHealth empowers organizations to unlock the full potential of their health data, driving better outcomes and efficiency.
With a focus on simplicity, scalability, and compliance, 1upHealth delivers cutting-edge solutions that transform healthcare operations. By leveraging standardized FHIR APIs, the company ensures secure and actionable data sharing, making healthcare more connected, patient-centric, and innovative.
A New York doctor has been indicted for prescribing abortion pills to a patient in Louisiana, sparking a legal showdown between the two states.
Now, New York is striking back with a law to shield physicians.
Which state will prevail?
In this episode of CareTalk, hosts David E Williams and John Driscoll unpack the fight over abortion pill prescriptions and what it means for the future of reproductive rights across the country.
TOPICS (0:20) Introduction (0:35) Why Did Louisiana Indict a Doctor from New York? (2:04) The Impact of Political Strategy on Healthcare (3:29) The State's Role in Abortion Policy (6:48) How New York and Abortion Advocates Are Striking Back (7:28) Understanding Laws Protecting Providers (10:09) How Trump Will Influence Abortion Policy (11:23) How Pharmacies Are Reacting to Conflicting Policies (13:22) Hope for the Future of Healthcare in America
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
Artificial intelligence is destined to play a big role in the pharmaceutical industry in 2025.
With this rapid growth, what specific changes can we expect in patient support and pharmaceutical marketing?
And how will that impact healthcare costs and patient experience?
In this episode of the HealthBiz Podcast, guest William Grambley, CEO of AllazoHealth, discusses how artificial intelligence and patient-level data can lower operating costs, improve medication adherence, and create tailored solutions for patients at every stage of their journey.
TOPICS (0:23) Intro (1:02) Background on William Grambley (2:34) How Naval Service Shaped William Grambley (3:23) The Role of Experience and Work History (6:38) What Brought William to AllazoHealth (9:05) Understanding Compliance, Persistence, and Adherence (10:36) Examining Low Levels of Adherence (12:28) How Issues with Medication Adherence Have Changed Over Time (15:00) Distinguishing Between Adherence and Therapy Initiation (17:32) The Importance of Personalization (20:35) The Future of Pharma and AI in 2025 (25:02) Dynamic Change and Personalization (27:36) GLP-1s and Adherence (30:30) Book Recommendations from William Grambley
🎙️⚕️ABOUT HEALTHBIZ PODCAST Healthbiz is a CareTalk podcast that delivers in-depth interviews on healthcare business, technology, and policy with entrepreneurs and CEOs. Host David E. Williams — president of the healthcare strategy consulting boutique Health Business Group — is also a board member, investor in private healthcare companies, and author of the Health Business Blog. Known for his strategic insights and sharp humor, David offers a refreshing break from the usual healthcare industry BS. 🎙️⚕️ABOUT WILLIAM GRAMBLEY William Grambley is the CEO of AllazoHealth, where he leads efforts to improve medication adherence and patient support programs, driven by his passion for personalizing the patient experience. He joined AllazoHealth as Chief Operating Officer before stepping into the CEO role as the organization expanded. Previously, William held leadership roles at CVS Health, including Vice President of Strategy and Product Management, where he delivered industry-leading clinical programs like the award-winning Pharmacy Advisor. A U.S. Navy veteran, William earned his MBA from Northwestern University’s Kellogg School of Management and held roles at Bain & Company and EMC before CVS Health.
🎙️⚕️ABOUT ALLAZOHEALTH AllazoHealth is a pioneer in AI-powered personalization, dedicated to enhancing therapy initiation, medication adherence, and health outcomes. By leveraging advanced artificial intelligence, AllazoHealth delivers truly personalized communications based on identified patient data, utilizing over 500 behavioral predictors to determine the optimal content, channels, timing, and cadence for each individual. This approach enables pharmaceutical companies and patient support programs to create one-to-one patient health journeys, resulting in improved engagement and outcomes. Founded by experts from leading organizations such as CVS Health and Boston Consulting Group, AllazoHealth combines cutting-edge AI technology with deep industry knowledge to drive sustainable progress in healthcare.
But what can we expect from AI, GLP-1s, and a second Trump administration?
In this episode of HealthBiz Briefs, host David Williams dives into his predictions for 2025, looking at the coming changes to the biggest stories in healthcare.
🎙️⚕️ABOUT HEALTHBIZ BRIEFS HealthBiz Briefs is a short-form CareTalk podcast that features brief, focused one-on-one conversations with healthcare business leaders. Host David E. Williams—president of the healthcare strategy consulting boutique Health Business Group —is also a board member, investor in private healthcare companies, and author of the Health Business Blog. These quick episodes deliver bite-sized insights into the trends, innovations, and challenges shaping the industry.
Opioid makers and distributors are paying over $50 billion to settle lawsuits with states and cities.
But how is this settlement money being spent?
And is the opioid crisis nearing an end?
In this episode of CareTalk, David E. Williams and John Driscoll explore the impacts of recent opioid lawsuits and whether they could finally put an end to the crisis.
TOPICS (0:30) Examining the Opioid Settlement (2:50) The Difference Between the Opioid and Tobacco Settlements (4:47) What Are the Settlement Funds Being Used For? (7:09) What's the Impact of the Opioid Settlement? (8:40) What Should States Do With Their Settlement Money? (9:06) The Waves of the Opioid Epidemic (12:50) Combating Waves of Fentanyl and Stimulants (13:53) The Pitfalls in Opioid Addiction Treatment (16:08) Preventing Opioid Addiction (18:27) The Role of Mental Health in Opioid Addiction (20:44) Avoiding Fentanyl With Test Strips
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
Health systems are constantly struggling with capacity constraints.
But what if they already had all the capacity they needed and just needed to tap into it?
In this episode of HealthBiz Briefs, Derek Streat, Co-Founder and CEO of DexCare, shares how health leaders can unlock hidden capacity by using data from patients, providers, and health systems to deliver care more efficiently.
This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.
As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
🎙️⚕️ABOUT DEREK STREAT Derek Streat is the Founder, CEO, and Chairman of DexCare, a venture-backed Platform-as-a-Service company that intelligently orchestrates health system capacity and digital demand across all care lines. A seasoned healthcare technology entrepreneur, Derek has co-founded and led six venture-backed companies, including C-SATS (acquired by Johnson & Johnson), where he later served as Vice President of Digital Solutions. In that role, he transformed surgeon training into a digital program that improved patient outcomes and provider efficiency worldwide. Prior to commercializing DexCare as an Entrepreneur-in-Residence at Providence, Derek co-founded and served on the boards of national healthcare data transparency organizations like PEDSnet and IROC, advancing efforts to improve patient care through data sharing.
🎙️⚕️ABOUT DEXCARE DexCare is a leading care orchestration platform that simplifies digital care logistics, enabling healthcare systems to manage care delivery more efficiently. By unifying complex datasets, DexCare enhances patient access, optimizes resource utilization, and forecasts demand to reduce operational costs. Since its spin-out from Providence in 2021, DexCare has partnered with top U.S. health systems, reaching over 57 million patients and significantly boosting new patient bookings and downstream revenue. Supported by $146 million in funding, including a $75 million Series C investment led by ICONIQ Growth, DexCare continues to transform healthcare access through innovative solutions like digital discovery, care navigation, and smart scheduling.
2024 shook up the healthcare world, and 2025 is gearing up to be just as transformative.
With big changes coming from the new Administration, the AI boom taking healthcare by storm, and the rapid rise of GLP-1s, next year is shaping up to be a wild ride.
Join David E. Williams and John Driscoll on CareTalk as they dust off their crystal ball and explore what’s in store for healthcare in 2025!
This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.
As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.
TOPICS (0:30) Sponsorship (1:50) Thank You to Our Audience (2:47) Predictions for GLP-1s (8:28) The Rise of AI in Healthcare (12:12) How the New Administration Will Affect Public Health (15:05) Healthcare on the Defense (18:54) Boosting Primary and Value-Based Care (22:06) The Growth of the Healthcare Market
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
Speech is something many of us take for granted, but for millions in the disability community, it can be a daily source of struggle and frustration.
Augmentative and alternative communication (AAC) tools, such as sign language, are essential for those with speech disabilities to communicate.
What if technology could help give a voice to those in need?
In this episode of HealthBiz Briefs, Dougal Hawes, CEO of Smartbox Assistive Technology, explores how their AAC technology is empowering individuals with speech difficulties to communicate and live more independently.
This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.
As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
🎙️⚕️ABOUT DOUGAL HAWES Dougal Hawes brings extensive experience in business development and strategic partnerships across multiple roles and organizations. He began his career in 2007 as a Senior Corporate Partnerships Executive at Prostate Cancer UK before joining Great Ormond Street Hospital Children's Charity in 2009 as an Account Manager for Corporate Partnerships, where he successfully raised over £1 million for key initiatives. Since 2010, Dougal has been with Smartbox Assistive Technology, starting as Managing Director and now serving as Group CEO. In his current role, he leads business growth by driving marketing strategies, launching products, and expanding partnerships with resellers worldwide. His proven track record highlights a strong ability to deliver impactful results and foster strategic growth.
🎙️⚕️ABOUT SMARTBOX Smartbox Assistive Technology is dedicated to creating innovative solutions that empower people with disabilities to communicate and live more independently. With a focus on developing accessible software, hardware, and tools, Smartbox provides life-changing augmentative and alternative communication (AAC) technology to individuals around the world. Committed to improving lives, the Smartbox team works closely with users, families, and professionals to deliver personalized, high-quality products that help people express themselves and connect with others.
Administrative hassles and mountains of paperwork remain some of the biggest challenges in healthcare today.
Every day, critical time and resources are diverted from doctors, nurses, and other medical staff to navigate inefficient prior authorizations and overwhelming paperwork.
Isn't it time we find a better solution?
In this episode of CareTalk, David E. Williams and John Driscoll sit down with Anterior Founder and CEO Abdel Mahmoud to explore the burden of administrative tasks on healthcare and how AI can bring clarity and efficiency to the chaos.
This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.
As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.
TOPICS (0:28) Sponsorship (1:40) Dr. Abdel Mahmoud's Military Experience (3:05) The Personal Journey of Dr. Abdel Mahmoud (5:35) Understanding Large Language Models (7:59) The Journey of Anterior (10:49) AI's Role in Managed Care (14:22) How Anterior is Different (15:52) How Anterior Uses Language Learning Models (20:27) The Future of Anterior (22:42) Using AI as Support (24:01) How Anterior Differentiates from the Competition (26:15) The Future of AI in Healthcare
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
🎙️⚕️ABOUT ABDEL MAHMOUD Abdel Mahmoud is the Founder and CEO of Anterior, a company revolutionizing healthcare administration through AI-driven solutions. With a background in product development and healthcare innovation, Abdel brings deep expertise in building tools that reduce administrative burdens and streamline workflows for providers. Previously, he held leadership roles at top healthcare organizations, where he focused on improving efficiency and delivering impactful solutions. Passionate about the intersection of technology and healthcare, Abdel is dedicated to using AI to transform outdated systems, enabling better outcomes for both patients and providers.
🎙️⚕️ABOUT ANTERIOR Anterior is a leading healthcare technology company focused on transforming the administrative side of medicine through innovative AI solutions. By streamlining processes like prior authorizations and reducing paperwork burdens, Anterior empowers providers to focus on delivering high-quality patient care. With a commitment to improving efficiency, lowering costs, and enhancing the healthcare experience, Anterior is redefining how data and automation support better outcomes for patients and providers alike.
Hernia surgery is one of the most common procedures, but the quality of care and post-op treatment can vary widely.
What’s behind these variations, and how can we ensure better care for patients?
In this episode of HealthBiz Briefs, Dr. Michael Reinhorn and Dr. Nora Fullington dive into the challenges of hernia surgery and explain how Boston Hernia is raising the bar with patient-centered care and improved outcomes.
This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.
As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
🎙️⚕️ABOUT MICHAEL REINHORN M.D Dr. Michael Reinhorn is a board-certified general surgeon and Fellow of the American College of Surgeons, specializing in ambulatory hernia surgery with a focus on inguinal, umbilical, and epigastric hernias. Based near Boston, his practice serves New England with surgical care provided at Newton-Wellesley Hospital, Boston Outpatient Surgical Suites, and the Surgery Center of New Hampshire. With over 23 years of experience and more than 5,400 hernia operations performed, Dr. Reinhorn is a recognized expert in minimally invasive hernia surgery, emphasizing opioid reduction and value-based care. He consults for the American Board of Surgery, co-chairs the opioid reduction task force for the ACHQC, and represents the Americas Hernia Society on the ACHQC board. A dedicated educator, researcher, and volunteer with The Schwartz Center for Compassionate Healthcare, Dr. Reinhorn is committed to improving patient outcomes and advancing hernia care.
🎙️⚕️ABOUT NORA FULLINGTON M.D Dr. Nora Fullington is a board-certified general surgeon and Fellow of the American College of Surgeons, specializing in minimally invasive hernia and gallbladder surgery. With over 2,000 operations performed as a hospital-based surgeon, she joined the practice in 2021 and has since completed more than 1,000 hernia surgeries. Dr. Fullington is an expert in open preperitoneal mesh and non-mesh repairs, as well as laparoscopic techniques for patients who benefit from minimally invasive approaches. A national authority on hernia repair, she has published peer-reviewed studies, delivered lectures on improving patient outcomes, and brings expertise in gallbladder surgery to the practice. Passionate about patient-centered care, she ensures every patient feels heard and valued. Dr. Fullington also demonstrates her commitment to humanitarian medicine through surgical mission trips to Haiti and advocacy for humanism in healthcare.
🎙️⚕️ABOUT BOSTON HERNIA Boston Hernia is a specialized surgical practice dedicated to providing expert care for hernia and gallbladder conditions. With a focus on minimally invasive techniques and patient-centered treatment, the team at Boston Hernia delivers exceptional outcomes through personalized care plans, advanced surgical approaches, and a commitment to reducing recovery times. Serving patients across New England, Boston Hernia is known for its expertise, compassionate care, and dedication to im
Primary care is the foundation of a strong healthcare system, but it faces mounting challenges, from workforce shortages to reimbursement struggles.
Is advanced primary care the solution and what would that model look like?
In this episode of CareTalk, David E. Williams and John Driscoll sit down with Dr. Kate Goodrich, Chief Medical Officer of Humana, to explore the critical role of primary care and how it must evolve to meet the growing demands of patients, providers, and the healthcare system as a whole.
This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.
As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.
TOPICS (0:21) Intro (0:34) Sponsorship (2:05) The Advantages of Primary Care (3:51) Understanding Primary Care (5:06) Why Is Primary Care Struggling (6:55) The Current State of Primary Care (7:57) How Primary Care Is Changing (10:18) The Promise of Care Coordination in Primary Care (12:51) What Does Advanced Primary Care Look Like (15:20) Measuring Success in Primary Care (18:32) What Is Direct Primary Care (19:51) The State of Medicare Managed Care (23:43) Why Are Primary Care Physicians Unhappy
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
🎙️⚕️ABOUT KATE GOODRICH Kate Goodrich, MD, MHS, is the Chief Medical Officer at Humana, where she leads clinical initiatives across the insurance and CenterWell businesses, focusing on physician engagement, healthcare research, health equity, and Humana's Bold Goal programs. Previously, she served as Humana’s SVP for Clinical Analytics and Trend, overseeing analytics and rapid learning strategies to improve outcomes while reducing costs. Before joining Humana, Dr. Goodrich was the CMS Chief Medical Officer and Director of the Center for Clinical Standards and Quality, managing 18 quality and value-based purchasing programs, nationwide quality improvement efforts, and Medicare coverage decisions. A practicing hospitalist and professor of medicine, she continues her clinical work at George Washington University Medical Center, where she previously directed the Hospital Medicine division.
🎙️⚕️ABOUT HUMANA Humana Inc., headquartered in Louisville, Kentucky, is a leading health and well-being company dedicated to helping people live healthy and happy lives since 1961. The company offers personalized healthcare services through its insurance products and CenterWell healthcare services, aiming to simplify the healthcare experience for millions of members across the United States. Humana's commitment extends beyond individual care, as it actively invests in local communities to support and enhance public health initiatives. With a focus on innovation and compassionate care, Humana strives to address global health challenges and make a positive impact on the lives it touches.
We’re living in an era where health data is more accessible than ever.
From lab results to wearable devices like the Apple Watch, there is an overwhelming amount of health information available.
However, the real challenge lies in unlocking the potential of this data to drive transformative health improvements for both patients and providers.
In this episode of HealthBiz Briefs, guest Richard Kedziora, Co-Founder and COO of Estenda, discusses how they are leveraging health data to uncover patterns and trends that lead to better treatments and improved patient outcomes.
This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.
As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
🎙️⚕️ABOUT RICHARD KEDZIORA Richard "RJ" Kedziora, co-founder of Estenda Solutions, leverages over 25 years of experience in technology to create digital health solutions that improve patient outcomes, reduce costs, and enhance patient and provider satisfaction. A results-driven professional, he specializes in leadership, process improvement, software development, and governance, with his work earning multiple awards, including a HIMSS Davies Award, and several patents. RJ holds an MBA from West Chester University and a BS in Computer Science from Duquesne University, where he received the Excellence in Computer Science Award. A frequent podcast guest and speaker at healthcare and technology conferences, he has co-authored articles in peer-reviewed journals.
🎙️⚕️ABOUT ESTENDA Estenda is an ISO 13485-certified healthcare software development and consulting company that has been advancing the science and technology of digital health since 2003. We collaborate with innovative organizations—commercial, research, clinical, or medical—to invent, design, develop, implement, and research solutions that enhance the health and well-being of individuals. Our services include custom software development, data analytics, AI/ML expertise, and strategic consulting. With a deep commitment to innovation and exceeding expectations, Estenda has successfully delivered numerous digital health projects, applying our extensive experience in healthcare, clinical, and medical systems.
GLP-1 medications like Novo Nordisk's Wegovy and Ozempic are taking the market by storm.
With demand soaring, many patients are realizing these medications are either not being covered or simply too expensive.
Is this all due to provider greed or is the issue more complicated?
In this episode of CareTalk, David E. Williams and John Driscoll discuss how the growing demand for weight-loss drugs is creating a conundrum for providers, forcing them to decide between avoiding the costs associated with at-risk patients or investing upfront for long-term savings.
This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.
As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.
TOPICS (0:38) Sponsorship (2:06) Obesity in America (2:40) The State of Insurance Coverage for GLP-1s (3:27) Background on Obesity Drugs (4:45) Formation of GLP-1 Use (7:20) The Cost Conundrum of Weight-Loss Drugs (10:16) How Insurance Impacts Weight-Loss Drug Coverage (11:30) Understanding Adverse Selection (14:30) How Insurers Prevent Coverage (15:04) Decisions on Weight-Loss Drug Coverage (16:07) What Makes GLP-1s Unique for Cost Coverage (18:00) Will Weight-Loss Drugs Become Cheaper? (21:22) Medicare's Role in Weight-Loss Drugs (22:17) Examining Side Effects of Weight-Loss Drugs
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
Ever tried to schedule a doctor’s appointment, only to be stuck on hold for what feels like forever?
You’re not alone. A lot of Americans feel the same frustration.
Could there be a better way to take control of scheduling?
In this episode of HealthBiz Briefs, Relatient CEO Jeff Gartland explains why self-scheduling is still a novel concept in medicine and how its implementation can improve patient access while increasing appointment volumes for providers.
This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.
As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
🎙️⚕️ABOUT JEFF GARTLAND Jeff Gartland, a pioneer in healthcare information technology systems, brings decades of expertise in growth strategies, innovation, and go-to-market initiatives. As the new CEO of Relatient, he is poised to advance the company’s industry-leading patient engagement and access platform. Previously, Gartland served as President of Anthem’s Advanced Analytics & Services division, where he built scalable technology solutions for the healthcare ecosystem, and held senior leadership roles at Ciox Health and McKesson’s RelayHealth, driving innovation in revenue cycle and clinical interoperability. Relatient, which recently merged with Radix Health, offers an all-in-one platform for patient engagement and scheduling that improves patient experiences and provider utilization.
🎙️⚕️ABOUT RELATIENT Relatient, Inc., the 2020 KLAS Category Leader in Patient Outreach, is a SaaS-based patient engagement company focused on improving communication between patients and providers through a mobile-first approach. In 2020, Relatient’s digital platform facilitated over 200 million patient messages for U.S. medical practices and health systems, integrating seamlessly with more than 85 practice management systems and electronic health databases. Its suite of solutions—including patient messaging, self-scheduling, digital registration, and billing—enhances operational efficiency, reduces no-shows, accelerates payments, drives new appointments and reviews, and boosts patient satisfaction, all while supporting health and care quality initiatives.
What if you could get personalized medical solutions tailored exactly to your needs, diagnosis, and even genetics?
Personalized medicine may have sounded like a pipe dream a few years ago, but it’s fast becoming a major sector of the industry.
In this episode of CareTalk, David Williams and John Driscoll sit down with Bradley Bostic, Founder and CEO of hc1 and managing director at Health Cloud Capital, to explore how diagnostics and AI are transforming personalized healthcare through data-driven innovation.
This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.
As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.
TOPICS (0:16) Intro (0:32) Sponsorship (2:11) Congratulations to Marty Makary (2:51) How Important Is Lab Testing for Healthcare? (4:38) Going Beyond Basic Lab Data (7:49) How Tests Lead Into Personalized Medicine (10:41) Looking at Data More Effectively (15:00) Will Changes in the Healthcare System Affect Lab Data?
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
🎙️⚕️ ABOUT BRADLEY BOSTIC For 25 years, Brad Bostic has led and invested in high-growth tech companies. Driven to improve patient care, he founded hc1 to enable precise diagnoses and treatments through optimized lab testing. Under his leadership, hc1 grew from a startup to a global leader, analyzing lab data for over 260 million patients using AI. Recognized for his transformational leadership, Brad has significantly enhanced enterprise value and was named "2020 Dynamic Business Leader of the Year" by the Indiana Chamber of Commerce and a “Top Entrepreneur” by Becker’s Healthcare.
🎙️⚕️ ABOUT HC1 Founded in 2011, hc1 leverages lab data to generate actionable insights that enhance patient care, streamline lab operations, and reduce costs. Today, hc1 processes data for over 90 million patients, managing 30 billion clinical transactions monthly on its secure AWS-powered platform. Their solutions, including hc1 Performance Analytics™ and PrecisionDx Advisor™, enable labs to optimize testing and treatment decisions. With its 2024 acquisition of Accumen, hc1 now offers comprehensive solutions to transform labs into strategic assets for health systems, driving precision diagnostics and improved outcomes.
🎙️⚕️ ABOUT HEALTH CLOUD CAPITAL Health Cloud Capital is a private equity firm specializing in high-growth health tech companies that leverage Artificial Intelligence (AI) and Machine Learning (ML) to uncover hidden risk signals in datasets. Their mission is to revolutionize healthcare by enhancing efficiency, precision, and effectiveness to improve patient outcomes. With a focus on Health Tech Data, Health Cloud Capital has achieved returns exceeding 2X to date. Their partners bring valuable insights from investing in and managing multiple growth-stage companies across healthcare, technology, and cloud computing, providing a competitive edge. The firm has a proven track record of delivering significant returns for investors and ensures that portfolio companies utilize robus
Many patients want to have a say in their medical care, especially when it comes to end-of-life decisions.
Despite this, only a third of U.S. adults have completed any form of advance care directive.
Even for those who do plan ahead, traditional paper-based advance directives often face challenges like misinterpretation or even being ignored altogether.
Could video-recorded directives be the answer?
In this episode of HealthBiz Briefs, MIDEO CEO Dr. Ferdinando Mirarchi sheds light on the limitations of standard advance care directives and explains why video-based solutions might deliver better results, offering greater clarity and ensuring patients’ wishes are honored.
This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.
As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
🎙️⚕️ ABOUT FERDINANDO MIRARCHI Ferdinando Mirarchi, D.O, is the CEO and Chief Medical Officer of USACS MIDEO, LLC, and recently appointed Chairman of the National Palliative Care Committee for USACS. As the Principal Investigator of the TRIAD Research Series (The Realistic Interpretation of Advance Directives), Dr. Mirarchi has uncovered a global patient safety risk stemming from confusion around living wills, DNR, and POLST orders. His research, featured in outlets like The New York Times and The Washington Post, led to the creation of MIDEO (My Informed Decision on VidEO), an innovative, evidence-based video advance directive designed to enhance patient safety by clarifying medical orders and making them instantly accessible.
🎙️⚕️ ABOUT MIDEO MIDEO is a video-based advance care planning platform that ensures patient healthcare wishes are clearly communicated when patients cannot express them themselves. By translating patient directives into medical and legal terms, MIDEO makes them easily accessible to medical professionals through a QR code. This innovative approach enhances patient care and reduces costs by providing clarity on critical and end-of-life healthcare preferences. MIDEO offers services tailored for patients, families, health plans, and clinicians, emphasizing the importance of understanding and honoring individual healthcare choices.
Word-of-mouth recommendations are great for picking a restaurant or movie, but are they the best way to find a doctor?
What if there was a better way to use data to find the right doctor every time?
In this episode of CareTalk, David Williams talks with Nick Reber, Founder and CEO of Garner Health, about how they’re leveraging detailed data, including physician history and patient outcomes, to match patients with high-quality doctors.
This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.
As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.
TOPICS: (0:15) Sponsorship (1:45) Why Nick Reber Started Garner Health (4:50) Using Data to Find the Best Doctors (7:13) How Hedge Funds Relate to Healthcare (9:25) Measuring Patient Outcomes and Costs (11:20) Building Patient Trust (14:32) Dealing with Fragmented Data (16:29) Deciphering Complex Data to Determine Outcomes (20:24) Garner Health's Relation to Value-Based Care (23:18) Advice for Someone Starting a Healthcare Company
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
🎙️⚕️ ABOUT NICK REBER Nick Reber is the Founder and CEO of Garner Health, a company committed to transforming healthcare through data-driven insights and innovative financial incentives. Before establishing Garner, Nick was a key member of the leadership team at Oscar Health, where he played a significant role in analytics and the development of provider networks. His efforts contributed to Oscar's rapid growth, guiding the company to exceed $2 billion in annual revenue. Prior to his work at Oscar Health, Nick was a Partner at Bridgewater Associates, one of the world's largest hedge funds, where he served as Co-Head of Research Analytics, leading strategic analysis and research initiatives.
🎙️⚕️ ABOUT GARNER HEALTH Garner Health's mission is to transform the healthcare system from the ground up. By leveraging a unique approach to data science and pioneering financial incentives, Garner Health helps patients find the highest-quality care and empowers physicians to elevate their medical practices. Their goal is to realign the economics of healthcare, so providers are rewarded for delivering top-tier medical care instead of performing a higher volume of invasive procedures. Garner Health is dedicated to making high-quality, affordable healthcare a reality for everyone.
Cancer moves fast. Patients and their medical teams need to move faster.
A study by Q-Centrix revealed that many hospitals face an unacceptable year-long data backlog in oncology.
When crucial data about diagnosis, staging, and treatments gets held up, it can cost patients valuable time, resources, and treatment opportunities.
In the latest episode of HealthBiz Briefs, guest Karen Schmidt, VP Oncology Market Lead at Q-Centrix, discusses why accurate and timely data is critical in cancer treatment and how improved data practices can lead to better outcomes and potentially life-saving care.
This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.
As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
🎙️⚕️ ABOUT KAREN SCHMIDT Karen Schmidt is the VP Oncology Market Lead at Q-Centrix, bringing over 17 years of experience in cancer registry to her leadership role. A cancer survivor herself, Karen combines professional expertise with a personal commitment to improving cancer care. She leads her team in advancing the Cancer Registry Profession, enhancing the quality of cancer data, and turning data into actionable insights. Her focus is on delivering top-notch support to cancer programs nationwide, with the ultimate goal of elevating patient care and outcomes through superior data management and innovative solutions.
🎙️⚕️ ABOUT Q-CENTRIX Q-Centrix is a leader in healthcare data management, offering the industry's first Enterprise Clinical Data Management (eCDM™) approach. This solution combines AI-driven technology with the largest team of clinical data experts and insights from over 1,200 healthcare partners. Q-Centrix addresses various clinical data needs—including oncology, cardiovascular, trauma, and research—enhancing quality measurement and improvement. Their eCDM™ methodology provides comprehensive data capture and integrity, transforming complex clinical information into actionable insights that improve patient outcomes, operational efficiency, and strategic growth for healthcare systems nationwide.
With the election decided and over, Americans are looking at Republicans to make good on their campaign promises.
One important promise to voters was to make America healthy again.
But what does this agenda entail?
And what impacts can we expect to see in healthcare?
In this episode of CareTalk, David E. Williams and John Driscoll discuss the framework of Make America Healthy Again, covering what they have right, what they have wrong, and how it is set to change healthcare.
This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.
As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.
TOPICS (0:32) Sponsorship (1:59) Positives of Make America Healthy Again (3:31) Examining Chronic Disease Rates (4:54) Framework of Chronic Diseases (5:56) Health Policies on Pollution (7:02) The Gun Safety Epidemic (8:08) Government Regulations and Health Track Record (9:16) Contradictions in Make America Healthy Again (12:04) Hope for Change in American Healthcare
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
However, when it comes to deeper insights into patients’ futures and provider costs, the industry is sorely lacking.
Is it possible to unlock this data and create both better patient outcomes and more profits for providers?
In this episode of HealthBiz Briefs, guest Brad Bostic, chairman and CEO of hc1, dives into the role of diagnostic testing labs and the ability to turn them into strategic assets by identifying risks before they become dangerous and costly problems.
This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.
As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
🎙️⚕️ ABOUT BRAD BOSTIC For 25 years, Brad Bostic has led and invested in high-growth tech companies. Driven to improve patient care, he founded hc1 to enable precise diagnoses and treatments through optimized lab testing. Under his leadership, hc1 grew from a startup to a global leader, analyzing lab data for over 260 million patients using AI. Recognized for his transformational leadership, Brad has significantly enhanced enterprise value and was named "2020 Dynamic Business Leader of the Year" by the Indiana Chamber of Commerce and a “Top Entrepreneur” by Becker’s Healthcare.
🎙️⚕️ ABOUT HC1 Founded in 2011, hc1 leverages lab data to generate actionable insights that enhance patient care, streamline lab operations, and reduce costs. Today, hc1 processes data for over 90 million patients, managing 30 billion clinical transactions monthly on its secure AWS-powered platform. Their solutions, including hc1 Performance Analytics™ and PrecisionDx Advisor™, enable labs to optimize testing and treatment decisions. With its 2024 acquisition of Accumen, hc1 now offers comprehensive solutions to transform labs into strategic assets for health systems, driving precision diagnostics and improved outcomes.
Receiving a rare genetic disease diagnosis for yourself or a loved one is devastating news, especially when the diagnosed is a child.
For families, navigating the challenges of these diagnoses requires more than just medical care, it takes a strong, compassionate support system.
In this episode of CareTalk, David E. Williams and John Driscoll sit down with Effie Parks, advocate and host of the Once Upon a Gene podcast, to dive into the critical role of community during a rare disease diagnosis and the strong support system that has developed around parenting those afflicted.
This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.
As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.
TOPICS (0:36) Sponsorship (1:52) Welcome Effie Parks (2:31) Effie Parks' Journey into the Rare Disease Community (4:31) Why Effie Parks Started Once Upon a Gene (6:18) Advice to Families in the Rare Disease Community (7:12) Grappling with Grief and Guilt (10:45) Understanding Why We Experience Guilt (12:18) Examining Healthcare Policies That Impact Rare Diseases (14:43) How Healthcare Professionals Can Be More Sensitive to Families (16:27) Building a Supportive Rare Disease Community (18:19) Advice for Government Agencies When Approaching Rare Disease Policy (20:09) Engaging Patients and Families in Healthcare Policy (20:50) How the Entire Healthcare Ecosystem Can Become More Involved (22:46) Creating a Virtual Event for the Rare Disease Community (24:20) Areas of Hope in Rare Diseases
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
🎙️⚕️ ABOUT EFFIE PARKS Effie Parks has become a leading voice in the rare disease community after her son Ford’s diagnosis with CTNNB1 syndrome. As the host of the award-winning "Once Upon a Gene" podcast, Effie combines powerful storytelling with resource-sharing to support families navigating rare genetic disorders. She extends her advocacy through speaking engagements at medical and advocacy conferences, where she works to bridge gaps between patients, families, and healthcare stakeholders. Driven by a mission to foster understanding and resilience.
🎙️⚕️ ABOUT ONCE UPON A GENE The Once Upon a Gene podcast is a heartfelt and informative show dedicated to families and individuals impacted by rare genetic disorders. Hosted by Effie Parks, a passionate advocate and mother of a child with CTNNB1 syndrome, the podcast explores the unique challenges and triumphs faced by the rare disease community. Through candid interviews with patients, parents, medical experts, and advocates, Once Upon a Gene offers invaluable resources, insights, and a sense of solidarity for listeners.
Nurses' primary job is to care for their patients, but often that valuable time is taken away with administrative tasks.
Charting and other nonpatient activities stretch limited working hours and frequently pull nurses away from patients’ bedside.
The result, is worse care, declining patient safety, and error-ridden-charts.
In this week’s episode of HealthBiz Briefs, guest Hadassah Backman, CEO of Guardoc Health, shares how they’re reducing nursing errors by streamlining tasks like charting and identifying mistakes before they become problems.
This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.
As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.
🎙️⚕️ABOUT CARETALK CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
🎙️⚕️ ABOUT HADASSAH BACKMAN Hadassah Backman is the CEO of Guardoc, a clinical data integrity company dedicated to streamlining healthcare operations and enhancing data accuracy. As an RN with extensive experience in healthcare technology, she is passionate about using AI to tackle the challenges of clinical documentation, especially to ease the administrative burden on nurses. Under her leadership, Guardoc leverages AI to reduce charting time, boost compliance, and optimize revenue for healthcare facilities. Hadassah’s commitment to innovation reflects her dedication to creating a more efficient, patient-centered healthcare environment that empowers providers and improves patient outcomes.
🎙️⚕️ ABOUT GUARDOC HEALTH Guardoc is a clinical data integrity company that leverages AI-driven technology to improve healthcare operations by streamlining data management and enhancing documentation accuracy. Designed with healthcare providers in mind, Guardoc’s solutions focus on reducing the charting burden for nurses and clinicians, helping them reclaim valuable time for patient care. The company’s advanced tools not only support compliance and optimize workflows but also enhance revenue management through accurate, efficient data processing. By prioritizing data integrity, Guardoc is shaping a more effective, reliable healthcare landscape where quality care and operational efficiency go hand in hand.